DELL MS300 Full Size Wireless Mouse User Guide
- June 4, 2024
- Dell
Table of Contents
DELL MS300 Full Size Wireless Mouse
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
What’s in the box
- Mouse
- USB dongle
- Battery (AA-type)
- Documents
Mouse Features
- Left button
- Right button
- Scroll wheel
- Battery-status light
- Optical sensor
- Power switch
Dell Peripheral Manager
Dell Peripheral Manager software enables you to perform the following:
- View device information such as firmware version and battery status through the Info tab.
- Upgrade the latest firmware updates on your devices.
For more information on using Dell Peripheral Manager, search about it in the Knowledge Base Resource at www.dell.com/support.
Setting up your wireless mouse
- Locate the slot on the side of the mouse cover. Using your fingertip, pry open the mouse cover.
- Remove the USB dongle from its compartment.
- Install the AA battery into the battery compartment.
- Replace the mouse cover.
- Slide the power switch to turn on the mouse.
Pairing your wireless mouse
Your Dell wireless mouse can be paired with devices using the USB dongle. You can pair and switch between a laptop, desktop, or any compatible mobile device.
Pairing your mouse using the USB dongle
NOTE: The following procedure describes how to connect your mouse to your computer with the USB dongle. You can also connect it using Dell Peripheral Manager.
- Detach the dongle tag from the USB dongle.
- Connect the USB dongle to the USB port on your computer.
- Slide the power switch to turn on the mouse.
The mouse is paired with your computer.
NOTE: While operating the mouse, ensure that the distance between your computer and mouse is within 0.5 m (1.64 ft).
Mouse Specifications
General
- Model number MS300
- Connection type Wireless (2.4 GHz with nano dongle)
- System requirement Windows Server 2012; 2012 R2, 2016 (RF dongle only)
Windows 8, 32/64-bit
Windows 10, 32/64-bit
Windows 11
Android
Chrome
Linux 6.x, Ubuntu
Free-DOS (RF dongle only)
Electrical
- Operating voltage 1.6 V ~ 0.9 V
- Battery life Approximately 36 months
- Battery type AA battery (2850 mAH)
Physical characteristics
- Weight (with battery) 92 g (0.21 lb)
- Weight (without battery) 65 g (0.15 lb)
Dimensions:
- Length 115 mm (4.52 in.)
- Width 62 mm (2.44 in.)
- Height 39 mm (1.53 in.)
Environmental
Temperature:
- Operating – 10°C to 50°C (14°F to 122°F)
- Storage – 40°C to 65°C (-40°F to 149°F)
- Storage humidity 95% maximum relative humidity; non-condensing
Wireless
- RF protocol 2.4 GHz RF
- Range Up to 10 m (32.8 ft) radio range. No performance degradation up to maximum radio range.
Troubleshooting
Problems Possible solutions
Unable to pair mouse and computer/mouse is not functioning| 1 Check if the batteries are inserted in the correct orientation. The batteries “+” and “-” ends should be placed as indicated on the battery compartment.
2 Check the battery level.
• If the device uses the rechargeable batteries, ensure that the batteries are fully charged.
• If the batteries are exhausted, replace them with a new ones.
3 Turn off the device, and then turn it on. Check if the battery- status light is flashing amber 10 times, indicating that the battery power is low. If the batteries are fully depleted, the battery-status light will not turn on.
4 Restart your computer.
5 Ensure that the USB dongle is directly connected to your computer.
• Avoid using the port replicators, USB hubs, and so on.
• Change the USB port.
6 Ensure that the distance between your computer and keyboard/mouse is within 0.5 meters (1.64 feet).
Problems Possible solutions
Mouse pointer does not move/ Mouse buttons do not work/Wireless connection is lost| 1 Check the battery level.
• If the device uses the rechargeable batteries, ensure that the batteries are fully charged.
• If the batteries are exhausted, replace them with a new ones.
2 Turn off the device, and then turn it on. Check if the battery- status light is flashing amber 10 times, indicating that the battery power is low. If the batteries are fully depleted, the battery-status light will not turn on.
3 Restart your computer.
4 Ensure that the distance between your computer and keyboard/mouse is within 0.5 meters (1.64 feet).
1 Ensure that the sensor is not obstructed or dirty.
2 Glass or very smooth glossy surfaces are not suitable for the mouse sensor to capture the mouse movement. Using a dark colored fabric mouse pad can improve the tracking.
3 Change the mouse settings to adjust the pointer speed.
Click on the tab that matches the Operating System (OS) installed on your laptop/desktop and perform the steps within that section to change the settings.
a. In the Search box, type main.cpl. The Mouse Properties
dialog box appears.
b. Click or tap main.cpl in the list of programs.
c. Click the Pointer Options tab. In the Motion section, move the slider to adjust the pointer speed to the desired level.
d. Click or tap OK.
Keyboard buttons do not work
Wireless connection is lost
slow moving cursor
Statutory Information
Warranty
Limited warranty and return policies
Dell-branded products carry a three-year limited hardware warranty. If
purchased together with Dell system, it will follow the system warranty.
For U.S. customers:
This purchase and your use of this product are subject to Dell’s end user
agreement, which you can find at Dell.com/terms. This document contains a
binding arbitration clause.
For European, Middle Eastern and African customers:
Dell-branded products that are sold and used are subject to applicable
national consumer legal rights, the terms of any retailer sale agreement that
you have entered into (which will apply between you and the retailer) and
Dell’s end user contract terms.
Dell may also provide an additional hardware warranty – full details of the
Dell end user contract and warranty terms can be found by going to
Dell.com/terms, selecting your country from the list at the bottom of the
“home” page and then clicking the “terms and conditions” link for the end user
terms or the “support” link for the warranty terms.
For non-U.S. customers:
Dell-branded products that are sold and used are subject to applicable
national consumer legal rights, the terms of any retailer sale agreement that
you have entered into (which will apply between you and the retailer) and
Dell’s warranty terms. Dell may also provide an additional hardware warranty –
full details of Dell’s warranty terms can be found by going to Dell.com,
selecting your country from the list at the bottom of the “home” page and then
clicking the “terms and conditions” link or the “support” link for the
warranty terms.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>