roborock MDS02LRR Dyad Pro Combo User Manual

: June 14, 2024
: Roborock

Table of Contents

roborock MDS02LRR Dyad Pro Combo
Product Information
Product Usage Instructions
Safety Information
Battery and Charging
Connecting to the App
Product Maintenance
Basic Parameters
References
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roborock MDS02LRR Dyad Pro Combo

Product Information

Product Version: V2.0
Dimensions : 182*130mm
Weight : 80g+
Number of Pages : 36P
PANTONE Colors : Cool Gray 11 C, 185 C
Combo FCC: 4.03.0964
Date of Release: 2023.06.19
Product Name: Roborock Dyad Pro Combo Wet and Dry Vacuum Cleaner

Product Usage Instructions

Read the user manual carefully before using the product and store it for future reference.
Ensure the product is used for household purposes only.
Pay attention to safety information and follow the instructions provided.
For battery and charging:
- Avoid over-discharging the battery by charging it every three months.
- Follow the recommended battery pack charging temperature and using temperature.
- Store the battery pack at the specified storage temperature for long-term storage (3 or 6 months).
Refer to the explanation of the international symbols for understanding the different symbols used in the product.
Comply with FCC regulations for operation and interference mitigation.
Contact Roborock Technology Co. for any compliance-related correspondence.
Fulfill MPE requirements by maintaining a separation distance of at least 20 cm between the device’s antenna and individuals during operation.
Follow the provided instructions for product installation.
Use the Wet and Dry Vacuum Cleaner by changing modes, pressing the power button, and following the specified actions for different features and functions.
Perform routine maintenance as instructed.
Refer to the basic parameters section for essential product specifications.
Consult the common issues section for troubleshooting guidance.
Adhere to the environmental protection description and utilize the holiday energy-saving function.

Safety Information

IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE).
Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

WARNING
To reduce the risk of fire, electric shock or injury:

Do not use outdoors or on wet surfaces when charging. Store indoors. Use indoor only.
Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
Use only as described in this manual. Use only manufacturer’s recommended attachments.
Use the maintenance brush carefully to avoid injury. Keep out of reach of children.
Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Do not handle power cable, including power cable plug, and power cable terminals with wet hands.
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
Do not immerse. Use only on carpet moistened by cleaning process.
Brush may start unexpectedly. To reduce the risk of injury from moving parts, keep the power off before cleaning or servicing.
Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
Use extra care when cleaning on stairs.
Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Prevent unintentional starting. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
Recharge only with the power cable specified by the manufacturer. A power cable that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C (265 °F) may cause explosion.
Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
Always turn off this appliance before connecting or disconnecting motorized nozzle.
Do not operate the product without dustbin in place.
Do not use a flammable or combustible liquid to clean a floor.
Please do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F) , or there is any liquid or sticky substance on the ﬂoor.

SAVE THESE INSTRUCTIONS

Household use only.

Battery and Charging

Please keep the power cable and docking station away from heat (such as heating plates).
The battery must be removed from the appliance before it is scrapped.
The appliance must be disconnected from the supply mains when removing the battery.
The battery is to be disposed of safely. Please do not discard waste batteries. Leave them to a professional recycling organization.
Do not wipe or clean the power cable or docking station charging contacts with a piece of wet cloth or wet hands.
Please make sure the cleaner is powered oﬀ in shipment and original packaging is advised.
If left unused for a long period, please store the cleaner in a cool and dry place afer having it fully charged and switched oﬀ, charge it at least every three months to avoid the battery being over-discharged.

Battery pack charging temperature	4°C ~ 40°C (39 ~ 104°F)
Battery pack using temperature	4°C ~ 40°C (39 ~ 104°F)

Battery pack storage temperature

| Long Storage(3 months)| -20°C ~ 45°C (-4 ~ 113 °F)
Long Storage(6 months)| -20°C ~ 20°C (-4 ~ 68 °F)

International Symbols Explanation

ON-OFF (push-push) symbol [symbol IEC 60417-5010 (2009-02)]
ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)]
DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]

FCC Statement

Compliance Information

Product Name| Wet and Dry Vacuum Cleaner and Accessories

Product Model

| Wet and Dry Vacuum Cleaner Model: H1C1A Dock Charger Model: MDS01LRR or MDS02LRR

Compliance Statement

| This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including inter-ference that may cause undesired operation.

Correspondence of the responsible party in USA
Company| Roborock Technology Co.
Address| ROOM 1227, 12TH FLOOR, 1000 N. WEST STREET, WILMINGTON, DE 19801
Email| support@roborock.com

Warning
Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

IC Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference, and
This device must accept any interference, including interference that may cause undesired operation of the device.

MPE Requirements
To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended. CAN ICES-3 (B)/NMB-3(B)

A Product Introduction

A1 Wet and Dry Vacuum Cleaner

Self-Clean
Press : Standard mode
Press and hold for 2 seconds: DEEP mode

Change Mode
Press : Switch to AUTO/MAX/Floor Drying/ECO mode

Power

Press : Start/Pause
Press and hold for 2 seconds: Switch off
Press while charging: Start/Stop drying

A1-1—Handle Release
A1-2—Clean Tank Release
A1-3—Clean Tank
A1-4—Handle
A1-5—Main Unit Release
A1-6—LED Display
A1-7—Main Unit
A1-8—Main Unit Handle
A1-9—Dirty Tank Release
A1-10—Dirty Tank
A1-11—Detergent Cartridge
A1-12—Detergent Cartridge Release A1-13—Cleaning Head
A1-14—Front Rollers
A1-15—Rear Roller

A2 Vacuum Cleaner

Change Mode
Press: Switch to AUTO/MAX mode

Power
Press : Start/Pause
Press and hold for 2 seconds : Switch off

A2-1—Dustbin Release
A2-2—Dustbin
A2-3—Baton
A2-4—Multi-Surface Brush
A2-5—Motorized Mini-Brush
A2-6—2-in-1 Cleaning Head

A3 Charging Dock and Storage

Stand for Vacuum Accessories

A3-1—Baton Holder Clip
A3-2—Maintenance Brush
A3-3—Power Cable
A3-4—Charging Dock Body
A3-5—Charging Port
A3-6—Charging Dock Tray
A3-7—Baton Holder
A3-8—Storage Stand for Vacuum Accessories

A4 Screen Functions

A4-1—Dirt Level
A4-2—ECO Mode
A4-3—Floor Drying Mode
A4-4—Battery Level
A4-5—WiFi
A4-6—Clean Tank Empty
A4-7—AUTO Mode
A4-8—MAX Mode
A4-9—Drying
A4-10—Self-Cleaning
A4-11—WiFi
- Off : WiFi disabled
- Flashing slowly : Waiting for connection
- Flashing quickly : Connecting
- Steady on: WiFi connected
A4-12—Charging
A4-13—Dirty Tank Full
A4-14—Error

B Product Installation

B1 Wet and Dry Vacuum

Cleaner Installation

B1-1—
Insert the handle into the vacuum body until it clicks in place. The button ****should face forward.
B1-2—
To remove the handle, pull the handle while pressing the handle release button on the back of the vacuum body.

B2 Vacuum Cleaner Installation

B2-1—
Remove the main unit from the vacuum cleaner: Press the main unit release button with one hand while grasping the handle of the main unit and forcefully pulling it downward with the other hand.
B2-2—
Assemble the main unit and dustbin combo unit: Put the filter of the dustbin right side up and align the power port of the main unit with the metal B2-2—contact on the dustbin. Then press the handle of the main unit down until it clicks in place.
B2-3—
Connecting main unit and dustbin combo unit with accessories.
- Method 1: Connect the unit to a cleaning head.
- Method 2: Connect the unit to the baton first, and then connect a cleaning head.

B3 Installing the Charging Dock

B3-1—
Align the charging dock tray with the charging dock body, press down, making sure they are firmly secured.
B3-2—
Connect the power cable into the side of the charging dock and plug it in.
B3-3—
To disassemble the charging dock, grasp the side handles of the tray and pull upward.

B4 Installing the Storage Stand and Storing Vacuum Accessories

B4-1—
Put the storage stand on the floor, align its connection point with the right- hand side of the charging dock, and install the charging dock from the top down.
B4-2—
Insert the baton holder into the slot on the storage stand until it clicks in place.
B4-3—
To remove the holder, press the clip on the back and pull the holder upward.
B4-4—
Store all accessories.

Note: Do not store the main unit and dustbin combo unit on the top of the baton to prevent it from falling down.

Connecting to the App

Download the app
Search “Roborock” in the App Store or Google Play or scan the QR code to download and install the app.

Reset WiFi

a. Keep the machine upright and press to light up the screen and enter standby mode.
b. Press and ****hold until you hear the “Resetting WiFi” voice alert. The reset is complete when the WiFi indicator flashes slowly. The vacuum cleaner will then wait for a connection.

Note : If the mobile phone fails to connect to the vacuum cleaner because your router configuration has changed or you forget your password or for any other reasons, reset the WiFi and add your device again.

Add the Device

C2-1—
Push the detergent cartridge release button and remove the cartridge.
C2-2—
Open the detergent cartridge, fill it with detergent, and then close it tightly.
C2-3—
Reinstall the detergent cartridge.

Notes:

The detergent cartridge requires refilling after about 20 tanks of clean water.
Remove or empty the detergent cartridge if detergent is deemed unnecessary.
To prevent corrosion or damage, do not use any disinfectant and only use detergent recommended by Roborock.

C3 Locking and Unlocking

C3-1—Tap the side of the cleaning head without the detergent cartridge, and push the handle to lock the cleaning head or pull the handle to unlock the cleaning head.
C3-2—
Locked
C3-3—
Unlocked

C4 Starting the Vacuum Cleaner

Unlock the cleaning head and press the button to start the vacuum cleaner.

Notes:

The cleaning head does not work when locked. Unlock it first.
Press button can only start drying when the vacuum cleaner is charging.

C4-1— Caution
In order to prevent dirty water from leaking out, do not lay the body flat or tilt it over 60° when dirty tank in place.

Switching Modes
Press the ****button to switch to AUTO, MAX, Floor Drying or ECO mode. The screen will display the icon for the current mode.

Note : Floor Drying mode is for removing clean water from wet environments such as bathrooms. It should not be used when water depth exceeds 10 mm (0.4 in).

Standby and Power Off

When the vacuum cleaner is operating, press the ****button to pause it and enter standby mode.
In standby mode, you can lock the cleaning head and place the vacuum cleaner upright on the floor.
Lock the cleaning head and press and hold the ****button for 2 seconds to turn off the vacuum cleaner. If the vacuum cleaner is left idle for 5 minutes in standby mode, it will automatically turn off.

Note : You can modify the settings in the app to enable automatically resume operation after unlocking the cleaning head.

Adding and Emptying Water
When the dirty tank is full or the clean tank is empty during use, the vacuum cleaner will provide audio and visual alerts. Add water into the clean tank or empty the dirty tank before continuing.

C5 Emptying the Dirty Tank

C5-1—
Push the dirty tank release button and remove the tank.
C5-2—
Hold the handle firmly with one hand, gently lift out the cover, and then pour out the dirty water.
C5-3—
Reinstall the cover, tilt the dirty tank, install the bottom in place, and then gently push it inward to secure it in place.

Charging and Self-Cleaning

Lock the cleaning head, and place the vacuum cleaner onto the charging dock. The voice alert “Charging” indicates that the vacuum cleaner is charging.
Press the ****button to start standard self-cleaning. Press and hold the button for 2 seconds to switch to DEEP self-cleaning mode.
After self-cleaning finishes, empty the dirty tank to prevent odors.

Notes:

The product is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the product charged for normal use.
Always place the vacuum cleaner on the charging dock after use to prevent water stains.

Drying
Drying starts automatically after self-cleaning is completed. To manually start or stop drying, press the ****button on the docked vacuum cleaner.

Voice Alert Settings
Connect to the app to adjust the volume of voice alerts.

D-Instructions for Using the Vacuum Cleaner

Powering On and Off
Press the button ****to start the vacuum cleaner and press it again to pause the vacuum cleaner. Press and hold the button for 2 seconds to turn the vacuum cleaner off.
Switching Modes
Press the button ****to switch between AUTO and MAX modes. The screen will display the icon for the current mode.

D1 Selecting a Cleaning Head

D1-1—
Motorized Mini-Brush
D1-2—
Multi-Surface Brush
D1-3—
Crevice Tool
D1-4—
Dusting Brush

Motorized Mini-Brush: To remove dust from soft nap mattress pads or sofas.
Multi-Surface Brush: To remove dust from low and medium pile carpets. It can also be used on tiles or other floor surfaces.
2-in-1 cleaning head (crevice tool ): To remove dust from gaps in door frames.
2-in-1 cleaning head (dusting brush): To remove dust from tables or fabric.
Switching between the crevice tool and dusting brush: Press the lock catch at the bottom of the 2-in-1 cleaning head, and pull the head downward until it clicks in place. The cleaning head switched to a dusting brush. Press the lock catch and push the head upward expose the crevice tool head. The cleaning head is switched to a crevice tool.

Notes:

Do not use any cleaning head for floor drying.
Do not touch the rotating part of the cleaning head.

E Routine Maintenance
To maintain optimal performance of the product, refer to the following table for routine maintenance.

Product Maintenance

If this product is left unused for a prolonged period of time, fully charge it and unplug it before storing it in a cool and dry place. Do not place the product in humid locations or under direct sunlight. Charge it at least once every 3 months to avoid overdischarge.

Cleaning the Main Unit and Body
Wipe and clean the main unit and the body with a soft and dry cloth. Before cleaning, unplug the power supply and power the cleaner off.

E1 Cleaning the Dirty Tank and Filter

E1-1—
Take out the dirty tank, pull out the cover, and open the water level sensors. Clean the parts with the provided maintenance brush, rinse them with cold water, and then snap the water level sensors back in place.
E1-2—
Take out the filter from the dirty water tank cover and remove any trash attached to the filter. If the filter is dirty, rinse it with cold water and then shake off the residual water.
E1-3—
Allow up to 24 hours for all parts drying and install them back in place.

Notes:

Use a second filter if necessary.
Do not touch the filter with your hands, brushes, or sharp objects to avoid damage to the filter.

E2 Cleaning the Rollers

Remove the vacuum cleaner from the charging dock, and switch it off. Stabilize the body.
E2-1—
Rotate the rear roller cover to the unlock position, and pull the rear roller outward.
E2-2—
Pinch the left and right front rollers with both hands, and pull them outward.
E2-3—
Cut off any hair entangled on the rollers and remove any debris using the provided maintenance brush.
Note: Use the maintenance brush carefully to avoid injury.
E2-4—Insert the rear roller from the side, and then rotate the rear roller cover from the unlock position to the lock position until it clicks in place.
E2-5—
Note : Do not rinse the cleaning head directly with water.
E2-6—
To install the front rollers, marked red and blue, on the correct sides of the head. Pinch them with both hands and align them with the front roller shaft. Push inward to install properly.

E3 Cleaning the Cleaning Head and Dirty Water Pipe

Remove the dirty tank and front and rear rollers. Switch off the vacuum cleaner and stabilize the body.
Clean the roller slots and dirty water pipe with the maintenance brush provided.
Wipe the charging contacts with a dry cloth.
Reinstall the rollers and dirty tank in place.

E3-1— Charging Contacts

Note : Do not rinse the cleaning head directly with water.

E4 Cleaning the Charging Dock Tray

E4-1—
Grasp the side handles of the tray and pull upward.
E4-2—
Rinse the tray with water and reinstall it in place after drying.
E4-3—
Note : Only remove and wash the tray. Do

E5 Cleaning the Main Unit and Dustbin Combo Unit

E5-1—
To discard the dust, press the dustbin release button and remove the dustbin.
E5-2—
Remove the filter.
E5-3—
Grab the handle and lift out the cyclone parts.
E5-4—
Discard the dust inside and install the cyclone parts and filter back into the dustbin.
E5-5—
Do not wash the dustbin to avoid damaging the electrical parts inside.

E6 Cleaning the Multi-Surface Brush

E6-1—
Turn the brush head over with the bottom facing you. Look for debris, including hair and fibers on the head or in the bearings.
E6-2—
Cut off any hair entangled on the roller and remove any debris using the provided maintenance brush.

Note : Use the maintenance brush carefully to avoid injury.

E7 Cleaning the Motorized Mini-Brush

E7-1—
Hold the brush so the lock on the side is facing you, and turn the lock counterclockwise.
E7-2—
After removing the locking mechanism, remove the roller.
E7-3—
Clean the roller with the maintenance brush provided and then wash the roller.
E7-4—
Place the roller vertically and dry it for at least 24 hours for it to dry thoroughly.

Note : Use the maintenance brush carefully to avoid injury.

Basic Parameters

Main Unit

Model : H1C1A
Rated Input: 25.75V 1A
Battery : 21.6 V/4000 mAh (TYP) Lithium-ion battery

Dock Charger

Model : MDS01LRR or MDS02LRR
Rated Input Voltage: 120V~
Rated Frequency: 60Hz
Rated Input: 1A
Rated Output: 25.75V 1A
Battery : 21.6 V/4000 mAh (TYP) Lithium-ion battery

Common Issues

Environmental Protection Description

Removing the Battery
The following information applies only when disposing of the robot and should not be followed for day-to-day operations. The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Remove the battery before disposing of this product and hand it to a professional battery recycling facility for centralized disposal.

How to remove the battery:

Rotate the main unit cover to remove the cover.
Unplug the circuit board cable to remove the circuit board.
Remove the battery.

Notes:

Before removing the battery, make sure it is fully drained. Do not attempt to remove the battery if the robot is connected to the dock.
When unpluging the circuit board cable, avoid positive electrodes touching with negative ones to prevent causing short circuits.
Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.
In the event of accidental contact with battery fluid, rinse thoroughly with water and seek immediate medical care.

Holiday Energy Saving Function
In holiday mode the device will switch to Low Power mode to minimize power consumption. This includes dimming of the LED indicator, and the stopping of all non-charging related functions including cleaning, remote control over WiFi, and more. To activate holiday mode, firstly, remove the wet and dry vacuum cleaner from the charging dock and turn it off. Secondly, press and hold the Change Mode button and at the same time, put the vacuum back to the dock and wait 10 seconds until hear “ticktack” then release the button. The wet and dry vacuum cleaner, main unit and charging dock will enter holiday mode.

To deactivate holiday mode, you need two steps:

Remove the wet and dry vacuum cleaner from the charging dock and press and hold the Power button for 10 seconds.
Unplug the power cable and reconnect it.

Wet and Dry Vacuum Cleaner

Manufacturer : Shenzhen Roborock Innovation Technology Co., Ltd.Product Model: H1C1A Address of Manufacturer: Room 1802, Building D1, Nanshan Zhiyuan, No.1001 Xueyuan Avenue, Changyuan Community, Taoyuan Street, Nanshan District, Shenzhen, P.R. China For more product information, visit our website: www.roborock.com

For after-sales support, contact our support team at: support@roborock.com (United States/Canada/Non- Europe) 1-855-960-4321 (United States only) 1-833-421-1915 (Canada only)