medela A1VgndGKbeL Swing Maxi Double Electric Breast Pump User Guide

Swing Maxi Troubleshooting
Guide

Before commencing troubleshooting process – please check the following:

1. All Medela parts are readily available
2. Assembly is correct
3. Connectors are free of milk residue/lint

Swing Maxi – Parts

2 x Personal Fit Flex breast shield (24 mm)
2 x Personal Fit Flex breast shield (21 mm)

2 x Connector (body and lid)
2 x Membrane

2 x Bottle
2 x Bottle stand
2 x Lid

1 x Tubing
Avoid washing. Do not use with pump if moisture is present in tubing.

1x Motor unit

1x power adapter with cable

1. USB Type A (plugs into the power adapter)
2. USB Type C (end that plugs into the pump)

Swing Maxi – Assembling

Ensure all breast pump components are dry before use. Incompatible or wet components may cause irreversible damage to your breast pump.

1. Carefully insert the yellow membrane with the flap into the opening of the connector body. Make sure the membrane forms a seal around the edge of the connector body.

2. Close the connector lid until it audibly clicks.

3. Screw the connector onto the bottle.

4. Carefully push the breast shield into the connector.

5. The oval breast shields can be rotated (360°) and placed in the desired position to have the most comfortable fit for you.

6. Insert the round end piece of tubing into the opening of the connector lid
   (1). Don’t attempt to force it to the stop. It is normal that there remains a gap
   (2) between the collar of the tubing end piece and the lid.

7. Connect the end piece with the polygonal shape to the pump unit. Insert the tubing as far as it will go.

Swing Maxi – Cleaning

Please be aware the tubing does not require cleaning. Tubing must be replaced if dirty or moldy.
Cleaning
Do not place the parts directly in the kitchen sink for rinsing and washing. Use a dedicated wash basin for infant feeding items. Do not wash tubing.

1. Rinse the disassembled parts, except for the tubing, with cold, clear drinking-quality water (approx. 20 °C).
2. Clean these parts with plenty of warm, soapy water (@pprox. 30 °C). Use a commercially available washing-up liquid, preferably without artificial fragrances and coloring (pH neutral). The valve support and the valve must be free from ALL residues! Do not wash tubing, please replace if dirty.
3. Rinse the parts with cold, clear drinking- quality water for 10 to 15 seconds (approx. 20 °C).
4. Allow to dry on a clean, unused dish or paper towel after washing.

Swing Maxi — Breast Shield Size

1. Using a ruler or measuring tape, measure the diameter of the nipple at the base (across the middle) in millimeters (mm).
   Do not include the areola.

2. Based on the measurement, determine the Medela breast shield size.
   Example: If the nipple size measures 16 mm in diameter, the recommended Medela breast shield size is 21 mm.
   The Personal Fit Flex breast shields are available in sizes up to 30 mm.

If you are experiencing difficulty finding the correct size, please contact our customer service team on 1800 787 345

Troubleshooting — Suction Issues

Do the tubes contain any moisture or residue? If yes, this will damage the pump.| YES| 2|
NO| [End TS]|
2| Ensure use of all the required parts – breast shield
– connector (body with lid attached) – membrane
– tubing
– bottle
Was there any missing parts? (ie., membrane(s))| YES| [End TS]| Please do not wash tubing and if this is damaged or dirty it needs to be replaced.
NO| 3|
3| Do you see any physical damage on the parts or do any of the pads fit loosely or not at all? (cracks, chips, tears)| YES| End ( TS]| Replace part/tubing – Parts can be purchased at
medelastore.com.ou
NO| 4| Tubing and connectors are considered consumables and should be replaced dependent on usage
4| Walk through disassembling, cleaning and reassembling parts> then check suction
Is suction restored?| YES| [End TS]|
| NO| 5| Ensure customer is aware not to wash tubing and if this is damaged or dirty it needs to be replaced.
5| Are your nipple(s) being pulled into the breast shield?| YES| [End TS]| Ensure using the right size breast shield
NO| 6|
6| When you increase the suction, is the nipple drawn further into the breast shield?| YES| [End TS]| Its recommended to contact a Lactation Consultant
NO| | Call Medela Customer Service

Troubleshooting — Battery/Off & On

Please ensure you are using the correct Medela charger and cable that come included. Use of 34 party chargers and cables can cause issues due to different voltages.
If the pump has not been used for some time, it can go into ‘storage mode.’ Please ensure you charge the battery for 2 hours prior to use.
Issue: The breast pump is not working after pressing on/pause/off button

1. Using the provided charger, charge for 15 minutes before restarting the pump. Charging is indicated by the status light pulsing green.
2. Hold down the on/pause/off button for 5 seconds.
3. If pump still does not work, please contact Medela customer service.

Troubleshooting — Breast Shields

Troubleshoot the breast shields
1| Does your nipple rub the sides of the tunnel,| YES| 5| Find the right size breast shield on page 9
to the point of causing discomfort?| NO| 2|
2| Do you see excessive| YES| 5| Find the right size breast shield on page 9
areola being pulled into the tunnel?| NO| 3|
3| Do you see any| YES| 5| Find the right size breast shield on page 9
redness?| NO| 4|
4| Is your nipple or| YES| 5| Find the right size breast shield on page 9
areola turning white?| NO| 8|
5| Using a ruler, or measuring tape, measure the diameter of your nipple at the| YES| [End TS]| Recommend that the user contact a Lactation Consultant or try the 21 mm Flex Breast Shield
base (across the middle) in millimeters (do not include the areola)
Was the measurement less than 15mm?| NO| 6|
6| Was the measurement| YES| [End TS]| Recommended to contact a Lactation Consultant
greater than 32mm?| NO| 7|
7| Identify the| YES| 8| Identify Medela size (flex and PF)
applicable breast shield size (21 mm, 24mm, 27mm, etc.)
Do you have the [21 mm, 24mm, 27, etc. as applicable] breast shield?| NO| [End TS]| Spare breast shields can be purchased from medelastore,com.au
8| Test the pump with the breast shield| YES| [End TS]|
Is your nipple moving freely into the tunnel with no more than 1/8th of an inch of areola?| NO| [End TS]| Try a variety of sizes and/or combination of sizes (each breast may be different) or refer her to a Lactation Consultant or recommend use of the Flex breast shields

For more information visit www.medela.com.au or our Customer Service Team on:
Ph: 1800 787 345
Email: contact@medela.com.au

References

• Medela | Breastfeeding products and medical vacuum technology | Medela
• Medela Store Australia Medela Australia

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