NICE DIGI X1 Smart Lever User Manual

NICE DIGI X1 Smart Lever

IMPORTANT NOTES

• Install and test the lock with the door open to avoid being locked out.
• Please read all the instructions before contacting customer support.
• Please contact customer support before returning the product to the store.
• DO NOT install the batteries before installing the lock!
• Follow the instructions in sequential order!
• Please use an AA Alkaline Battery and don’t use a Lithium Battery or Rechargeable Battery.

NICE DIGI TERMS & POLICIES

Before use all NICE DIGI products, please read all applicable terms, rules, policies and usage provisions found at https://nice-digi.com/pages/privacy- policy. By using your NICE DIGI products, you agree to be bound by the NICE DIGI Privacy Policy.

Product Overview

Fingerprint Reader
Used to verify your finger and unlock from outside.

Key Fob Reader
Used to read the key fob and unlock from outside.

Keyhole
Used to insert key to unlock in emergency situations.

Anti-peep Keypad
Used to enter the code and unlock from outside.

Battery Case
Used to insert 4 AA Alkaline Batteries

Type-C USB (5V)
Used to connect power bank to activate the lock when the battery runs out. (It can’t charge the battery of lock)

Packing List

Installation

Please scan this QR code to watch the easy step-by-step installation video before attempting to install your Smart lock.

Preparing Door

• Check the door’s dimensions
• Measure to confirm that the door is between 1-3/8in to 2-in(35 mm-50 mm)thick.
• Measure to confirm that the hole in the door is 2-1/8in(54mm).
• Measure to confirm that the door is between 2-3/8in to 2-3/4in(60mm-70mm)thick.
• Measure to confirm that the hole in the door edge is 1in(25mm).

Adjust Latch Backset Length

Measure your door backset, then adjust to the corresponding latch length.

Install Latch and Strike & Strike Box

1. Install strike & strike box on the door frame with Screw A.
2. Install latch into the door with Screw A.

Attention

Check Latch’s Status

1. The Latch’s square hole should be placed horizontally.
2. If the square hole is inclined, the smart lock will get stuck when unlocked.

Adjust the Handle’s Direction

1. Confirm the opening direction of your door.
2. Adjust Handles According to Door Opening Direction.

For Exterior Assembly

Step1 :
Loosen the screw with a 3mm Allen wrench (Included)

Step2:
Turn the handle to adjust the direction

Step3:
Tighten the screw after adjusting the handle direction and complete.

For Interior Assembly

Step1 :
Loosen the screw

Step2:
Remove the handle to adjust the direction

Step3:
Tighten the screw after adjusting the handle direction and complete

Install Exterior Assembly

1. Install the waterproof rubber plate to exterior assembly.
2. Install square shaft into spindle hub.
3. Install 2 positioning columns.
4. Install 3 screw casings.
5. Install exterior assembly

Install Interior Assembly

1. Install the waterproof rubber plate.
2. Connect the cable.
3. Secure exterior assembly with screw B.

Installing Batteries

1. Insert 4 AA alkaline batteries.
2. Install the battery cover.
3. Installation complete.

User Guide
Please scan this QR code to watch the simple step-by-step User Guide video to set up your smart lock.

System Initialization

1. Open the battery cover and make sure that the batteries are installed and working.

2. Long press the Reset Button for more than 5 seconds until you hear a “beep” sound and STOP pressing the button. Then the voice prompts “Initialization Successful” to complete the reset.
   Note: A long press for more than 8 seconds will fail to reset.

3. Complete the initialization, and start to pair the lock with the NICE DIGI APP.

Download the NICE DIGI App
Scan the Nice Digi QR Code to download the app or search”Nice Digi” in the APP Store (IOS) and Google Play (Android) for a download

Sign-up and Login Your Account
Register a new account (Email Address) or log in with an existing account.

Pair the lock with APP

1. Turn on Bluetooth on your smartphone and stay near the lock (within 3 meters).
2. Click “Add Device” on the App, touch the door lock keypad to light it up, and wait to search for the device. (Refer to pictures 4-3 & 4-4)
3. Click on “Add” when the device is discovered.
4. Rename your lock. (Refer to Picture 4-6)
5. Pair the lock successfully, then start to control it with your App.

Caution: 1 It is necessary to light up the door lock keypad during step 3. 2 Please authorize if the app prompts to allow “Nearby Device” permissions .

User Management

Unlock and lock via Bluetooth
Touch ” ” to unlock, or long-press” ” to lock. (Your phone needs to be within three meters of the lock)

Share Access Permission With Members

Add New Members

1. Touch “Member” on App.
2. Click the “+” at the top right to name the member.

Add Member Passcodes

1. Touch “Member” on App.
2. Click the member you want to add a passcode.
   Warm Tips: Please save your user passcodes in time since they cannot display on the App.

Add Key Fob

1. Touch “Member” on App.
2. Click the member you want to add a key fob.
3. Place a key fob near to the key fob reader to enroll.

Add Fingerprint

1. Touch “Member” on App.
2. Click the member you want to add a Fingerprint.
3. Place your finger on the fingerprint reader as prompted by the App.

Warm Tips:
For the elderly and children or people with lighter fingerprints, create more fingerprint files and enter different angles of their fingerprints, which will help improve the fingerprint recognition rate.

Authorize APP Permission

1. Select the member you want to authorize APP permission, click “Setting” on the top right to bind the new member‘s account.
2. Choose to authorize as Administrator or Common Member together to manage the lock.
3. The authorized user needs to accept the invitation on their app. Open the app, click to accept directly, (Refer to pictures 4-7) or check it in the message center, (Refer to pictures 4-8 & 4-9) (The members must be download the App and registered an account first).

Generate Temporary Passcode

Touch “Temporary” to add a user code. There are 3 different passcode types to choose from.

You can enter the passcode you generated on the door lock keypad. Please do not forget to enter ” ” after the passcode to confirm the unlocking.

Notes: To protect privacy and security, the passcode will not be displayed on the app. Please save your passcodes in time.

Unlock Record

1. Click on the display box at the bottom of the app home page to view the user’s
   records. You can select the records you need to find based on time, operation,
   and user.

2. Update door lock records

3. Your phone near to the lock with Bluetooth communication distance(3 meters). Then you can update and view all unlocking records;

4. Beyond the Bluetooth distance, you need to connect the extra Wi-Fi Gateway (NICE DIGI sold separately) to remotely update and view all unlocking activities of the door lock.

Remote Unlock via WiFi (Option)
If you want to remote control your lock via APP anywhere, you need an extra WiFi Gateway (NICE DIGI sold separately) to connect your lock to the WiFi network. (Refer to the manual for WiFi Gateway to connect) Remote unlocking is already enabled by default. Please click “Set” to view it.

Manage multiple locks for your Airbnb
If you manage multiple locks for your Apartment or Airbnb, we suggest that you can create a separate home for each of your rooms or houses. It will help you better manage each of your rooms or houses and grant permissions to each of your tenants.

1. Return to the homepage, Find “Me”, and click “Home Management”.
2. Create a home, and return to the home page after the name is successful.
3. Click the drop-down box on the upper left to switch between different families.

Using Your Lock

Unlock From Outside

1. Fingerprint
   Place your finger on the fingerprint reader to unlock.

2. User Code
   Enter 6-9 digit code and press ” ” to unlock.

3. Key Fob
   Swipe your key fob on the keypad of the lock to unlock.

4. Smartphone
   Use your smartphone to unlock. Please refer to the guide in NICE DIGI App .

Reset the Lock
Please note all dates will be erased if you reset your lock to factory default.

1. If you are using Nice Digi App as an administrator, please click “Remove Device” to delete your locks.
2. You can also long-press the Reset Button on the back of the Interior. Stop pressing after you hear the ”beep“ sound, and when the voice prompts “Initialization Successful”, i.e., the operation is completed. Then start to add the door lock to the NICE DIGI App. Please note that a long press for more than seconds will fail to reset.(Refer to Page-10 Manual 4.1)

Replace Batteries
Please use 4 high-quality alkaline AA batteries for replacement when the battery is dead.

Emergency Power
Type-C USB interface is used to connect a regular 5V power bank to activate the lock in case the battery is dead.
Note: The Type-C USB interface is only used for emergency unlock and cannot be used for battery charging.

Emergency Key Unlock
The emergency key can be used when the battery is dead.
Note: Keep at least one key outside your house so you can get it to unlock in case of emergency.

Anti-peep Keypad

The lock supports up to 16-digit Vague Code. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door .

FAQ

1. Why can’t I search for the lock on the App when I’m pairing it?
   A: Please complete the initialization of the lock before pairing it. Connect to Network or WiFi, and turn on your phone’s Bluetooth within 3 meters of the lock. Please check if the required permissions are authorized for the app. And touch the keypad to wake the lock during the operation.

2. How can I unlock the door if the batteries run out?
   A: Insert a Type-C USB cable into the port as emergency power. And then you can unlock the door and replace the batteries. Please do not power smart locks through the Type-C USB port.

3. Why can’t two people’s apps connect to one lock at the same time?
   A: If two apps only use Bluetooth to manage one lock at the same, only one user can connect to control this lock. And the Bluetooth will be automatically disconnected in the following 3 cases:

4. Exceeds Bluetooth communication distance.

5. The APP switches to the background more than 1 minute.

6. Directly close the APP.
   But if you connect the gateway (Not Included) to unlock it, you can be online at the same time.

7. Why does the lock always indicate a low battery, even when I get a new battery?
   A: Please use the new AA Alkaline Battery and install it in the correct direction. Sometimes there will be inaccurate readings after replacing batteries, which does not affect your normal use. Generally, it will return to correct after using the App to unlock several times.

8. How can I unlock the door if the smart lock doesn’t work?
   A: You can use the mechanical key to unlock.

If there are any issues with products, please contact tech support：

• support@nice-digi.com.

References

• IIoT Devices and Services for M2M Networking | Digi International
• Privacy Policy – NICE DIGI
• Support-Smart Lever-X1A – NICE DIGI

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