Safescan TP-230 Thermal Receipt Printer User Manual

Safescan TP-230 Thermal Receipt Printer

INTRODUCTION

This user manual shows you how to install and use your Safescan TP-230 thermal receipt printer. Please read these operating instructions carefully and keep this manual for future reference. For more information please see www.safescan.com.

PACKAGE CONTENTS

The retail box contains the following items:

• Safescan TP-230 Receipt printer
• USB cable (USB-B to USB-A)
• Power adapter (7.5V/2A)
• Quick Install Guide
• Printing paper

PRODUCT

1. Operation panel
2. Cover-open button
3. Paper cover
4. Power switch
5. Power jack
6. USB connector
7. Serial (RS-232) connector
8. Thermal printing paper

INSTALLING THE PRINTING PAPER

1. Open the cover by pushing the button
2. Place the paper roll as shown
3. Close the cover

CONNECTING THE PRINTER

1. Connect the power adapter to the printer and the mains socket
2. Connect the printer to your device USB (cable supplied) or Serial port
3. Switch on the power

PLEASE NOTE:  THE PAPER HAS TO BE PULLED OUT UNTIL IT IS VISIBLE OUTSIDE THE PRINTER BEFORE USE

BUTTONS AND LED INDICATORS

1. SET button  use this button to navigate through the printers’ parameters, such as the interface, language and font size.
2. POWER LED  indicates the printer is switched on.
3. ERROR LED  will blink when an error occurs.
4. FEED button  use this button to feed paper and to select parameter settings.

PRINTER SELF TEST

• Press and hold the FEED button when turning on the power of the printer. The self-test receipt will now automatically be printed.

CHANGING THE PRINTER PARAMETER SETTINGS

By using the SET and FEED buttons you can navigate through various parameter setting menus. The printer will show which selection field has been selected by printing the selected parameter.

STEP 1. ENTER THE SETTING MODE

• Switch off the power
• Press the SET and FEED buttons. The red error LED will blink
• Switch on the power. Keep SET and FEED pressed
• Release the FEED button whilst keeping SET pressed
• Press FEED twice whilst keeping SET pressed
• Release the SET button

STEP 2. SELECT THE PARAMETER YOU WISH TO CHANGE By pressing SET, you can scroll through the various items that can be changed.

This sequence is a loop and is as follows:

Every time you press SET, the printout will show which parameter is selected, plus its current setting. The next step shows how to change the setting.

STEP 3. CHANGE THE SETTING OF THE SELECTED ITEM

Once you are in the setting for the item you want to change, the desired value can be selected by pressing FEED. Every time you press FEED, the applicable value will be printed. The sequences are a loop and are as follows:

STEP 4. SAVE THE SETTINGS

When the changes are not saved, the printer will go back to default settings after it has been switched off. To save the settings:

• Press both the SET and FEED button
• Release FEED while still pressing SET
• Release the SET button

The printout will now show Exit Set mode. The settings have been saved.

SERIAL CABLE PIN CONNECTIONS

In case you need to connect your Safescan TP-230 with an RS 232 serial cable (not supplied) to a host device, the pin configuration layout is as follows:

PIN| ****

SIGNAL

| ****

RESOURCE

| ****

DESCRIPTION

---|---|---|---
2| TXD| Printer| Printer to host sends control code X-ON/X-OFF and data
3| RDX| Host| Printer receiving data from the host
5| GND| —| Signal ground
6| DSR| Printer| CTS
8| CTS| Printer| The signal for “MARK” status – printer “busy”, not receiving data, and the signal for “SPACE” status – printer “ready”, can receive data.

SUPPORT

DO YOU HAVE QUESTIONS OR DO YOU NEED TECHNICAL ASSISTANCE?

• Please check first if the power adapter and data cable are connected properly, and whether the printing paper has been inserted correctly. Our tech support team is available by phone during office hours (GMT +1 timezone) or by e-mail to answer any questions you may have regarding the use of your Safescan device. See www.safescan.com for details.
• When calling or emailing our support center, always make sure you have the following information at hand: model number, part number, serial number (see product sticker at the bottom of the device), software version number, and date of purchase.

TECHNICAL SPECIFICATIONS

• Printing method: direct thermal
• Printing paper: width 58mm, thickness 0.06 – 0.08 mm
• Paper roll diameter: max. 60 mm
• Actual printing width: 48mm
• Printing resolution: 8 dots/mm, 203dpi, 384 dots/line
• Printing speed: 60 mm/s
• Interface: RS232 interface: serial DB25, supports RTS/CTS protocol Baud rate: 2400, 4800, 9600, 19200, 38400, 57600, 115200bps Data structure: one start bit + 8 data bits + one or over one stop bit(s), no parity.
• Power Supply: DC7.5V±10 / 2A
• USB interface: USB B female
• Operation temperature: 5° – 40° CI relative humidity: 1 0% -80%
• Storage temperature: -20° – 60° C I relative humidity: 10% ~90%
• Dimensions: 13.8 x 20×12 cm (LxWx H)
• Weight: 375 g (without paper roll inserted)

Aluminiumstraat 65 2718 RB Zoetermeer The Netherlands

• T. +31 (0)79 3631170
• E. info@safescan.com

FREQUENTLY ASKED QUESTIONS

What is the Safescan TP-230 Thermal Receipt Printer?

The Safescan TP-230 Thermal Receipt Printer is a compact and versatile printer designed for printing receipts, tickets, and labels in various business and retail environments.

How does the Safescan TP-230 Thermal Receipt Printer work?

The Safescan TP-230 uses thermal printing technology to produce high-quality receipts and labels. It generates images and text by selectively heating thermal paper, eliminating the need for ink or toner.

What types of receipts and labels can the Safescan TP-230 print?

The Safescan TP-230 is capable of printing various types of receipts, tickets, labels, and barcodes, making it suitable for a wide range of applications.

Is the Safescan TP-230 Thermal Receipt Printer suitable for businesses and retail stores?

Yes, the Safescan TP-230 is commonly used in businesses, retail stores, restaurants, and other settings to print receipts and labels for transactions and record-keeping.

Is the Safescan TP-230 easy to set up and use?

Yes, the Safescan TP-230 is designed with user-friendly features for easy setup and operation, making it accessible to users with minimal technical expertise.

Can the Safescan TP-230 connect to point-of-sale (POS) systems?

Yes, the Safescan TP-230 can typically be integrated with point-of-sale (POS) systems and other devices to facilitate seamless printing of receipts and labels.

What is the printing speed of the Safescan TP-230 Thermal Receipt Printer?

The printing speed of the Safescan TP-230 may vary, but it is typically designed to provide fast and efficient printing for high-volume tasks.

Is the Safescan TP-230 compatible with various operating systems?

The Safescan TP-230 is often compatible with a wide range of operating systems, including Windows, macOS, and Linux, ensuring flexibility in usage.

What is the maximum printing resolution of the Safescan TP-230?

The printing resolution of the Safescan TP-230 may vary by model, but it is typically designed to provide high-quality, clear prints for legible receipts and labels.

Is the Safescan TP-230 suitable for printing barcodes and QR codes?

Yes, the Safescan TP-230 is capable of printing barcodes, QR codes, and other machine-readable symbols, making it suitable for applications that require barcode printing.

What type of paper does the Safescan TP-230 use?

The Safescan TP-230 uses thermal paper rolls, which are commonly available and easy to replace, making it a convenient choice for printing.

Is the Safescan TP-230 designed for long-lasting use?

The Safescan TP-230 is often designed to be durable and reliable, ensuring that it can withstand regular use and provide consistent printing results over time.

Can the Safescan TP-230 print customized receipts and labels?

Yes, the Safescan TP-230 typically allows users to customize the content and layout of receipts and labels to meet specific business needs and branding requirements.

What is the maximum paper roll diameter that the Safescan TP-230 can accommodate?

The maximum paper roll diameter may vary by model, but the Safescan TP-230 is typically designed to accommodate paper rolls of various sizes, ensuring continuous printing without frequent paper replacement.

Can the Safescan TP-230 print multiple copies of a receipt or label?

Yes, the Safescan TP-230 often offers options to print multiple copies of a receipt or label, which can be useful for duplicate records or customer receipts.

Is technical support available for the Safescan TP-230 Thermal Receipt Printer?

Many manufacturers offer technical support and customer assistance for the Safescan TP-230 to address setup, usage, and troubleshooting questions.

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