SHOKZ Open Comm 2 UC Wireless Bone Conduction Headsets User Guide

SHOKZ Open Comm 2 UC Wireless Bone Conduction Headsets

Product Information

How It Works

The product is a wireless headset that allows users to listen to music and make calls. It has various controls and features for easy usage and customization.

Headset Controls

The headset controls include the Power/Volume + Button, Volume – Button, Magnetic Charging Port, Multifunction Button, Mute/Unmute Microphone, and two Microphones.

ON/OFF

To turn on the headset, press and hold the Power/Volume + Button until the LED Indicator flashes blue. The headset will say “Welcome to Shokz” (Audrey’s voice). To turn off the headset, press and hold the Power/Volume + Button until the LED Indicator flashes red. The headset will say “Power off” (Audrey’s voice).

Pairing to Mobile Device

To pair the headset with a mobile device, follow these steps:

1. Ensure the headset is turned off.
2. Press and hold the Volume + Button until the LED Indicator flashes red and blue alternately.
3. On your device’s Bluetooth settings, select “OpenComm2 byShokz”. The headset will say “Connected” (Audrey’s voice).

Pairing to PC

To pair the headset with a PC, follow these steps:

1. Ensure the headset is turned off.
2. Plug the included USB adapter into a USB port on your PC.
3. Connection is established when Audrey says “Connected” or beeps, and the LED Indicator on the USB adapter is solid blue.

How to Wear

To wear the headset, slide it over your head, bring it to the back of your neck, and position the ear-hooks on your ears. Ensure that the noise-canceling microphone is close to your mouth foroptimal performance. Make sure the transducers are resting in front of your ears for comfort.

Music and Calls

For music and call controls, use the following buttons:

• Adjust volume: Press the Volume + or Volume – buttons while audio is playing.
• Switching EQ Modes: Press and hold both the Power/Volume + button and Volume – button while music is playing until you hear a voice prompt.
• Play/pause music: Click once while music is playing.
• Next song: Double-click while music is playing.
• Previous song: Triple-click while music is playing.
• Switch language: Double-click while pairing.
• Answer call: Click once when a call comes in.
• End call: Click once during a call.
• Reject call: Press and hold for 2 seconds when a call comes in.
• Answer an incoming call and end the current call: Press and hold for 2 seconds when receiving a second call.

How It Works

Headset Controls

ON/OFF

• Turn on the headset :
  Press and hold the Power/Volume + Button until the LED Indicator flashes blue.
  Audrey will say, “Welcome to Shokz.”

• Turn off the headset :
  Press and hold the Power/Volume + Button until the LED Indicator flashes red.
  Audrey will say, “power off.”

Pairing to Mobile Device

Operate controls with your headset powered off.

1. Start with your headset turned off.
2. Press and hold the Volume + Button until the LED Indicator flashes red and blue alternately.
3. Select “OpenComm2 by Shokz” on your device’s Bluetooth settings. Audrey will say, “Connected”.

Pairing to PC

Operate controls with your headset powered off.

1. Start with your headset turned on.
2. Plug the included USB adapter into a USB port on your PC.
3. Connection is established when Audrey says “Connected” or beeps, and the LED Indicator on the USB adapter is solid blue

Configure
*To play music or take calls on the headset, please ensure the “Shokz Loop110” is both identified as the default input and output devices in your operating system’s audio settings

How to Wear

• Slide the headset over your head, bring it to the back of your neck and position the ear-hooks on your ears
• Position the noise-canceling microphone close to your mouth.
• Wearing your headset the wrong way could cause discomfort. Be sure you have the transducers resting in front of your ears.

Music and Calls

Wireless Adapter

Pair to a new headset
Press and hold for 2 seconds LED: Flashes red and blue rapidly

Reconnect to the last connected headset
Click once LED: Flashes blue every second

LED on the adapter

• Pairing Mode: Flashes red and blue alternatively

• Reconnect Mode: Flashes blue every second

• Standby Mode: Flashes blue every five seconds and stop flashing in one minute

• Bluetooth Connection: Solid blue

• Streaming Music/Media: Solid blue

• On a call: Solid green

• Mute during a call: Solid red

Check Battery Status

How to check battery status :
Click the “Volume +” or “Volume -” button while music is paused, Audrey will tell you what the battery status is: “Battery high/Battery medium/Battery low/Charge me”

EQ Modes

• Standard Mode
  Balanced frequency for listening to music

• Vocal Booster Mode
  Enhanced intermediate frequencies for audiobooks, podcasts, etc

Switching EQ Modes

How to switch EQ mode :
Press and hold both buttons (Power/Volume + Button and Volume – Button) while music is playing until you hear a beep.
Audrey will say, “Standard Mode/Vocal Booster Mode

Turn Multipoint Pairing Off

1. Start with your headset powered off.
2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.
3. Press and hold the multifunction button and Volume -button until Audrey will say “multipoint disabled.”

Restore Factory Settings

1. Start with your headset powered off.
2. Press and hold the “Volume +” button until Audrey says “Pairing”. The LED indicator will flash red and blue.
3. Press and hold the multifunction button, Volume – button, and Volume + button until you hear two beeps and feel the vibration.
4. Turn your headset off. The headset is now reset and can be re-paired to your device.

Changing Languages

Your headset has four built-in languages: Chinese, English, Japanese and Korean.

1. Start with your headset powered off.
2. Press and hold Volume + until Audrey says “pairing” and the LED indicator flashes red and blue alternately
3. Double-press the multifunction button. Languages have been switched when you hear the corresponding language

Care and Maintenance

Charging Tips

When the headset is at low battery, there will be a “charge me” prompt and the red light will flash intermittently. Use the corresponding magnetic charging cable for charging.
The LED indicator will turn red during the charging process and the headset will automatically turn off. The LED indicator will turn from red to blue when charging is complete

Moisture Detection Alert

How it Works: These headset can detect liquid such as water, sweat, or rain. If the headset is plugged into the charger while wet, the LED indicator will flash red and blue. The headset will then emit a beep. If this happens, remove the charging cable, dry them completely, then proceed with charging.

Warranty

Your headset is covered by a warranty. Visit our website at https://shokz.com/pages/warranty-landing for details of the limited warranty. *Failure to register will not affect your limited warranty rights

Troubleshooting

If you experience any issues or problems, please visit https://shokz.com/pages/faq for more support

What’s in the Box

If any part of your product is damaged or missing, do not use it. Contact authorized Shokz dealer or Shokz customer service.
Please note that the packaging envelope may vary depending on the sales region

Regulatory and Legal Information

OpenComm2 UC

• Store the headset in a cool, dry place. The working temperature should be 0~45°C(32~113°F). Working in a cold/hot environment, a highly humid area, or an extremely low air pressure mayreduce the battery life.
• Keep the product away from heat sources, direct sunlight, combustible gas or other liquids.
• Keeping the charging port dry before connecting to the charger will reduce the risk of damage.
• This headset is water-resistant, but is not waterproof. Please do not submerse the headset in water.
• Clean the headset with a soft dry cloth.
• Do not charge right after exercising, in case there’s sweat inside the charging port, which could lead to circuit burningwhile charging.
• After storage for a long period, please charge the headset before using again

Note
Design and specification are subject to change without notice. For the most up-to-date product information, please visit https://shokz.com.

Warning

• To avoid the risk of explosion, fire, or leakage from toxic chemicals, please do not disassemble the product or replace, warp, or damage the battery.
• Although rare, some users may experience skin allergies or skin sensitivity when coming into long-term contact with the product’s outer materials. To avoid the risk of an allergic reaction, please do not wear the product if you are experiencing skin injuries or irritations on or around the neck, ears, and/or head.
• If you experience any redness of the skin, swelling, or itchiness while wearing the product, discontinue use of the product immediately and consult a physician.
• Only charge with the magnetic charging cable approved by the manufacturer. Other charging cables may not meet applicable safety standards, and charging with such cables could pose a risk of injury to the users or damage to the device.
• Use this product only with an agency-approved power supply that meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).

FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different, from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Responsible party (contact for FCC matters only): AfterShokz LLC. 3200 Gracie Kiltz Lane, Suite 300 Austin, TX 78758, United States www.shokz.com

Industry Canada
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s): Operation is subject to the following Two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

IC SAR statement

• This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. The end user must follow the specific operating instructions to satisfy RF exposure compliance.
• This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The portable device is designed to meet the requirements for exposure to radio waves established by the ISED. These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification for use when properly worn on the head.

CE Declaration of Conformity
Shokz Holding Limited hereby declares that this product complies with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU Directive requirements. The complete declaration of conformity can be found at: https://shokz.com/pages/policies. Shokz’s EU representative is AfterShokz Euro B.V., Schipholweg 103,2316XC Leiden, The Netherlands. Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable regulations.

UK Declaration of Conformity
Shokz Holding Limited hereby declares that this product complies with the essential requirements and all other applicable United Kingdom regulations. The complete declaration of conformity can be found at: https://shokz.com/pages/policies. Shokz’s authorised representative in the UK is Pinpoint Consumer Electronics Ltd., Unit 35, Meridian House, Road One, Winsford Industrial Estate, Winsford, Cheshire CW7 3QG.

WEEE Declaration of Conformity

This WEEE logo means that this product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment.
For more information on the disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCCradio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels of RF energy that is deemed to comply without testing of specific absorption rate (SAR).
Resposible party (contact for FCC matters only): AfterShokz LLC.
3200 Gracie Kiltz Lane, Suite 300 Austin, TX 78758, United States https://shokz.com

Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s): Operation is subject to the following Two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

CE Declaration of Conformity
Shokz Holding Limited hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU Directive requirements. The complete declaration of conformity can be found at: https://shokz.com/pages/policies. Shokz’s EU representative is AfterShokz Euro B.V., Schipholweg 103, 2316XC Leiden, Netherlands

UK Declaration of Conformity

• Shokz Holding Limited hereby declares that this product is in compliance with the essential requirements and all other applicable United Kingdom’s regulations. The complete declaration of conformity can be found at: https://shokz.com/pages/policies.
• Shokz’s authorised representative in the UK is Pinpoint Consumer Electronics Ltd., Unit 35, Meridian House, Road One, Winsford Industrial Estate, Winsford, Cheshire CW7 3QG.

WEEE Declaration of Conformity
This WEEE logo means that this product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
Australia/New Zealand Singapore Philippines

References

• Shokz Bone Conduction Headphone - Shokz
• Shokz Bone Conduction Headphone - Shokz
• Terms of Service & Warranty – Shokz

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