RENPHO ES-28ML USB Rechargeable Scales for Body Weight User Guide
- June 14, 2024
- Renpho
Table of Contents
RENPHO ES-28ML USB Rechargeable Scales for Body Weight
RENPHO is committed to our environment. To reduce paper usage, please scan
the QR Code or enter the following URL to download the full version of the
electronic User Manual:
Caution!
When using digital scale, certain basic safety precautions must be
followed, including the following:
- The Bluetooth scale should not be used to diagnose or treat any medical condition. You should consult a doctor before undertaking any diet or exercise program.
- Any persons who may be pregnant, suffer from osteoporosis, have a pacemaker, artificial joints, portable ECG or other metal devices implanted in their body are advised against using this product. If doing so, please use for weight measurement exclusively and wear shoes to bypass the electric current when stepping on the scale for measurement.
- All body composition data are for reference and should not be used as a substitute for advice from a licensed health care professional.
- If the scale malfunctions, first check the battery power. Charge the scale if necessary.
- Check the device before each use. Do not use the device if damaged. The continuous use of a damaged device may cause injury or inaccurate results.
- Please keep the scale dry. Take caution when using the scale on wet and slippery surfaces.
- The scale is fragile. Please handle it with care.
- This scale is a high-precision measuring device. Never jump on, stomp on, or disassemble the scale. Handle it carefully to avoid breakage.
- The scale is not waterproof; never immerse the scale in water. To clean the surface, use a damp cloth or glass cleaner. Do not use soap or other chemical cleaning agents.
Step 1
Fully charge the scale before the first use.
Note: It takes 2-3 hours to fully charge the scale.
Step 2
Use the scale on a flat and hard surface. Avoid any carpeting.
Step 3
Download and install the free “Renpho Health” App to your smartphone.
Note: Due to continuous updates and improvements, the “Renpho Health” App may appear slightly different.
Step 4
Open the App and follow the set-up and pairing instructions:
- Register your account in the Renpho Health App using e-mail. You may also log in using Guest mode if you do not wish to register.
- Enable Bluetooth on your smartphone.
- For iOS (iOS 12.0 or above), Bluetooth permission is required
- Go to setting;
- Scroll down to find the Renpho Health App;
- Switch on the Bluetooth permission.
- For Android systems (Android 7.0 or above), location is also required.
Note: The scale cannot be connected via phone settings. Please go to the Renpho Health App to connect.
Step 5
Pairing the RENPHO scale with the App.
Method 1
- Step onto the scale with bare and dry feet on the scale’s conductive areas. Wait for the display to light up.
- Tap the “Connect” to pair the scale with the App.
Method 2
- Tap “+” on the top right corner of the Home page.
- Tap “Body Fat Scale”.
-
- Step on the scale with bare and dry feet on the scale’s electrodes.
- After the device name shows up, tap “+” to add the device.
- Keep standing on the scale for 5-10 seconds. Pairing is successful when your metrics appear on the Renpho Health App.
Important
Calibration:
If the scale has been moved or turned upside down, it must be calibrated to
ensure accurate results.
- Please place your scale on a hard and flat surface. Avoid any carpeting.
- Place one foot on the scale to wake it up.
- When the display shows digits, remove your foot.
- The scale will show “CAL” then “O.O” or “0.00” to indicate calibrating is complete.
For more information, please scan the QR code or check out our website of
detailed instructions.
Frequently Asked Questions
- Why isn’t the scale detecting body fat and/or other data?
- Ensure your feet are dry and bare.
- Stand firmly on the scale with feet apart, facing the LED digital display.
- Wait about 10s for the weighing process to finish.
- If not, try applying moisturizer to your feet and measure again.
- Ask another person to step on the scale and see if the body fat data works for them.
- I have registered an account on the RENPHO website, why can’t I log in to the App?
- Because the RENPHO website and Renpho Health App are two different systems, you must create an account for the App.
- If the regular connection to Bluetooth fails, please try the below steps to reset the Bluetooth connection.
- Ensure Bluetooth and GPS (Android only) are enabled on your phone.
- Open the “Renpho Health” App.
- Step one foot on the scale surface to wake it up.
- After a few seconds of loading, the scale model number will appear, tap it.
Specifications
- RENPHO Body Composition Scale
- Capacity: 6.6-400lbs / 3-180kg
- Division: 0.2lb / 0.05kg
- Frequency: 2402-2480MHz
- Max output power: 2.89mW
Warranty Policy
Your RENPHO product purchase is covered by a one-year limited manufacturer warranty from the date of delivery. For warranty terms and conditions, please visit:
Note: Product registration is not required for the warranty. If you choose not to register your product, it will not void the product warranty.
Customer Service
Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.
- Tel: +44(0)7434-666088 (UK ONLY)
- Monday-Friday 9:00 AM-5:00 PM (GMT)
- Email: support-eu@renpho.com(UK&EU)
For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/ repair.
Notice:
This marking indicates that this product should not be disposed of with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To return
your used device, please use the return and collection systems or contact the
retailer where the product was purchased. They can take this product for
environmentally safe recycling.
- UK Importer: EEON(UK)LIMITED
- Kemp House 160 City Road, London, EC1V 2NX, United Kingdom
- Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd.
- Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, 518000 P.R.China
- UK/REP Richers & Vision Ltd.
- Unit 58B, Bordon Enterprise Park, Budds Lane, Bordon, Hampshire,
- GU35 OJE, U.K.
- EU/ REP
- C&E Connection E-Commerce (DE) GmbH
- Zum Linnegraben 20, 65933, Frankfurt am Main, Germany
- Email: info@ce-connection.de.
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