HOSAFE CQ1S Solar Security Cameras Wireless Outdoor User Manual

June 14, 2024
HOSAFE

HOSAFE - logo

Smart PTZ Battery Camera
MANUAL

Customer Service:
pmg-aftersale@outlook.com

Packing List

Camera x 1
Bracket for Camera x 1
Screws Bag x 1
User Manual x 1| Solar Panel x 1
Bracket for Solar Panel x 1
USB Charging Cable x 1
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Product Appearance

HOSAFE CQ1S Solar Security Cameras Wireless Outdoor - Product Appearance
1HOSAFE CQ1S Solar Security
Cameras Wireless Outdoor - Product Appearance 2![HOSAFE CQ1S Solar Security Cameras Wireless Outdoor

Quick Start

The wireless smart battery camera operates on the built-in internal batteries and can also be powered using the included Micro USB powered supply or solar panel.

  1. Download and install the App
    The wireless smart battery camera supports Android and iOS devices using the mobile App. For your best experience, please scan the QR code below with your mobile phone, install the App, and follow the instruction to complete the user registration.
    https://www.vicohome.io/download/

  2. Add camera
    Sign in the App, tap on the Green “+” symbol on the upper right corner then tap on “Add a New Camera” and follow the prompts displayed on screen (please bring the camera and device close to the router when initially configuring).

Set Up the Camera

Step 1) After pressing the power button for 3 seconds, the camera will turn on. The camera will emit the scanning sound “Ding Dong Ding Dong” after it is turned on (if you do not  hear it, please double press the power button).
Step 2) Tap on the “Add Camera Now” button on the App and follow the on- screen instructions for the Battery Camera by long pressing the power button on the bottom of the camera. Once you hear the camera chime please tap on the circle next to “I heard the sound or saw the light on”, then tap on “Next Step”.

Scanning QR Code for Pairing
Step 3)
On the next page select your 2.4GHz WiFi network from the menu under “WiFi Name (SSID)” then enter the password. To ensure a longer connection range, the camera only supports 2.4GHz WiFi with stronger wall penetration capability and does not support enterprise level authentication currently. Once complete please tap on “Next Step”.

HOSAFE CQ1S Solar Security Cameras Wireless Outdoor - Set Up the Camera
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Step 4) Point the lens of the camera at the QR code generated by the App about 7 inches away until you hear a “Ding” sound.

HOSAFE CQ1S Solar Security Cameras Wireless Outdoor - Set Up the Camera
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Bluetooth Pairing

HOSAFE CQ1S Solar Security Cameras Wireless Outdoor - Set Up the Camera
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Step 5) Enter the name and password of the Wi-Fi network you want the camera to connect to. To ensure long-distance connection, the camera only supports 2.4 GHz WiFi network with stronger wall penetration capability and does not support Wi-Fi with enterprise-level authentication. Please make sure that the Wi-Fi meets the requirements, click Next after  completion, and the app can try to connect the camera to the Wi-Fi.

Step 6) After a few moments the camera will provide a prompt sound indicating that the connection was successful. At this point the App will request that you place the camera at the location you wish to set it up (you do not need to mount it at this point). Please check the signal strength to ensure that it is adequate for this location then tap on “Next Step”.

Wi-Fi connection troubleshooting:
24/7 customer service email: pmg-aftersale@outlook.com lf you encounter any problems, please feel free to contact us.

  • If you hear “WiFi password error” from the camera, please check whether the WiFi password you entered into the App is correct.
    The first letterof the password is automatically capitalized on some devices.

  • If you hear “WiFi not found” please check whether your selected WiFi network has the correct name and make sure to place the camera as well as the device you installed the App on is near the router. Also make sure the network is broadcasting in 2.4GHz 5GHz Is not supported.

  • If you hear “Authentication error”, please ensure that the WiFi network is not set up with enterprise level authentication as the device only supports security-levels of WPA-2 and below.

  • If you hear “Retrieving IP timeout” this indicates that there are too many devices connected to your router and is unable to allocate additional space for the camera. Please remove some of your connected devices and restart the router before attempting to connect the camera again.

  • If you hear “Cloud service connection fail” please make sure your router is properly connected to the external network, typically this is your modem connection. This error is usually caused by a network disconnection or your router is set up for local area connections only. Please check your network connectivity then attempt to connect the camera again.

Install the Camera

  1. Select a good spot for your camera
    Select a good spot for your camera, please install the camera in a position where its view is not blocked and ensure that it is within the coverage of the WiFi network. The PIR infrared sensor is more sensitive to movements across the camera’s field of view than movements toward or away from the camera.
    For outdoor use, please install the camera upside down to maximize the waterproof performance and the human body infrared sensor’s effectivity.

  2. Install the bracket
    1) Bracket installation:
    Use the drilling tool to punch holes on the wall according to the hole of the base. It is recommended to mark the holes on the wall with a pencil before drilling. Screw the expansion nut into the holes on the wall, and then connect the bracket to the expansion nut with screws to complete the fixing.
    HOSAFE CQ1S Solar Security Cameras Wireless Outdoor - Install the Camera
22) Camera installation:
    Insert the camera into the fixed bracket from top to bottom.
    HOSAFE CQ1S Solar Security Cameras Wireless Outdoor - Install the Camera
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Share the Camera

You can provide access to the camera live stream as well as recorded footage to family and friends using the camera share function. Only the administrator account that initially set up the camera can invite other users to view.

  1. Find the camera you want to share on the App homepage or camera setting page. Tap on the button to enter the “Share” page.

  2. Click “Invite”, and a QR code will be generated for sharing.

  3. For the members you need to share, find “Add Friend’s Camera” in the “User” page to enter the scanning page.
    HOSAFE CQ1S Solar Security Cameras Wireless Outdoor - Share the Camera
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  4. Scan the QR code on your mobile phone, and you will receive the confirmation notification after success. The sharing will be completed after you agree.

Charge the Camera

App will remind you to charge your camera when the battery is low. Please use the Micro USB cable to plug into the 5V/1.5A charging adapter to charge the camera. During charging, the camera’s indicator light is solid yellow, and when the camera is fully charged, the indicator light will turn into solid green. It will take 15 hours to fully charge the camera.

Indicator Light Status

Mode Status
Working mode Blue
Sleep mode Off
Charging mode Yellow
Fully charged mode Green

Camera’s Specification

Item Specification
Camera lens Field of view: 128°
High definition 3MP
Video bit rate Adaptive
Storage media Micro SD card (Up to 128GB)
Rotation angle 355° Pan, 90° Tilt
Battery capacity 9000mAh
Adapter requirement 5V/1.5A
Waterproof rating I P65

Solar Panel’s Specification

Item Specification
Power 3W
Working voltage 4.65V
Working current 55mA
Interface Micro-USB
Size 173x120x13.5(mm)

Firmware Upgrade

When you connect your camera through the App, it will prompt you if the latest firmware is available. You can also manually check the firmware upgrade in the settings of the App.
Please make sure that your camera is fully charged or connected to the power adapter before upgrading the firmware, please do not cut off the power supply during the upgrading.

FCC Warning

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates radiate radio frequency energy, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

To maintain compliance with FCC’s RF exposure guidelines, this equipment should be installed and operated with minimum distance between 20cm the radiator your body: Use only the supplied antenna.

FAQ

24/7 customer service email: pmg-aftersale@outlook.com
If you encounter any problems, please feel free to contact us.

User Manual
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