SAMSUNG WF24B9600KV Washing Machine User Manual

June 15, 2024
Samsung

WF24B9600KV Washing Machine

Product Information: Washing Machine

  • Product Name: Samsung WF24B9600KV
  • Product Type: Washing Machine
  • User Manual Language: English

Product Usage Instructions:

Safety Information:

Congratulations on your new Samsung washing machine. This manual
contains important information on the installation, use, and care
of your appliance. Please take some time to read this manual to
take full advantage of your washing machine’s many benefits and
features.

Important Safety Symbols:

The user manual includes the following safety symbols:

  • WARNING: Hazards or unsafe practices that may result in
    severe personal injury, death, and/or property damage.

  • CAUTION: Hazards or unsafe practices that may result in
    personal injury and/or property damage.

  • NOTE: Indicates that a risk of personal injury or
    material damage exists.

These warning signs are here to prevent injury to yourself and
others. Please follow them explicitly. After reading this manual,
store it in a safe place for future reference. Read all
instructions before using the appliance. As with any equipment that
uses electricity and moving parts, potential hazards exist. To
safely operate this appliance, familiarize yourself with its
operation and exercise care when using it.

Important Safety Precautions:

To reduce the risk of fire, electric shock, or injury to persons
when using your appliance, follow basic precautions, including the
following:

  1. This appliance is not to be used by persons (including
    children) with reduced physical, sensory or mental capabilities, or
    lack of experience and knowledge, unless they have been given
    supervision or instruction concerning use of the appliance by a
    person responsible for their safety.

  2. For use in Europe: This appliance can be used by children aged
    from 8 years and above and persons with reduced physical, sensory
    or mental capabilities or lack of experience and knowledge if they
    have been given supervision or instruction concerning use of the
    appliance in a safe way and understand the hazards involved.
    Children shall not play with the appliance. Cleaning and user
    maintenance shall not be made by children without supervision.

Washing Machine
User manual
WF24B9600KV

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Contents
Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings
Installation What’s included Installation requirements Step-by-step installation
Before you start Initial setup Laundry guidelines Detergent drawer guidelines
Operations Multi-control panel Operating a cycle Cycle overview Options Settings Special features SmartThings Open Source Announcement
Maintenance Drum Clean+ Emergency drain Cleaning Defrosting your washing machine Care against an extended time of disuse
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4 4 4 5 6 8 8 9 12
13 13 15 17
24 24 24 26
30 30 33 34 35 39 42 44 45
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Troubleshooting

52

Checkpoints

52

Information codes

56

Specifications

58

Fabric care chart

58

Protecting the environment

59

Specification sheet

60

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Safety information
Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual. Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washing machine. Because the following operating instructions cover various models, the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service centre or find help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean: WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property damage. CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage. NOTE
Indicates that a risk of personal injury or material damage exists. These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

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Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:
1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with the appliance.
4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and old hose- sets should not be reused.

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Safety information
6. For appliances with ventilation openings in the base, a carpet must not obstruct the openings.
7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
9. This appliance is intended to be used in household only and it is not intended to be used such as: ­ staff kitchen areas in shops, offices and otherworking environments; ­ farm houses; ­ by clients in hotels, motels and other residential type environments; ­ bed and breakfast type environments; ­ areas for communal use in blocks of flats or in launderettes.
Critical installation warnings
WARNING The installation of this appliance must be performed by a qualified technician or service company. · Failure to do so may result in electric shock, fire, an explosion, problems with the appliance, or injury. The appliance is heavy, therefore take care when lifting it. Plug the power cord firmly into a wall socket that meets local electrical specifications. Use the socket for this appliance only, and do not use an extension cord. · Sharing a wall socket with other appliances using a power strip or extending the power cord may result
in electric shock or fire. · Ensure that the power voltage, frequency, and current are the same as those of the product
specifications. Failure to do so may result in electric shock or fire.
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Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. · Unplug the power plug and clean it with a dry cloth. · Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket so that the cord is running towards the floor. · If you plug the power plug into the socket in the opposite direction, the electric wires within the cable
may be damaged and this may result in electric shock or fire. Keep all packaging materials out of the reach of children as these may be dangerous. · If a child places a bag over its head, it may suffocate. When the appliance, power plug or power cord is damaged, contact your nearest service centre. This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line. · This may result in electric shock, fire, an explosion, or problems with the appliance. · Never plug the power cord into a socket that is not grounded correctly and make sure that it is in
accordance with local and national regulations. Do not install this appliance near a heater or any inflammable material. Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops). Do not install this appliance in a location exposed to low temperatures. · Frost may cause the tubes to burst. Do not install this appliance in a location where gas may leak. · This may result in electric shock or fire. Do not use an electric transformer. · This may result in electric shock or fire. Do not use a damaged power plug, damaged power cord, or loose wall socket. · This may result in electric shock or fire. Do not pull or excessively bend the power cord. Do not twist or tie the power cord. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. · This may result in electric shock or fire. Do not pull the power cord when unplugging the power plug. · Unplug the power plug by holding the plug. · Failure to do so may result in electric shock or fire. This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.
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Safety information
Following the repair by a non-authorized service provider, self-repair or non- professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible. · Failure to do so may result in electric shock or fire due to electric leakage. Install your appliance on a solid, level floor that can support its weight. · Failure to do so may result in abnormal vibrations, movement, noise, or problems with the appliance.
Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre. · Do not touch the power plug with wet hands. · Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power cord immediately and contact your nearest service centre. · Failure to do so may result in electric shock or fire. In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord. · Do not use a ventilating fan. · A spark may result in an explosion or fire. Remove the washing machine door lever before disposing the appliance. · If trapped inside the appliance, children may suffocate to death. Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine before using it. Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances. · This may result in electric shock, fire, or an explosion.

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Do not open the washing machine door by force while it is operating (high- temperature washing/drying/ spinning). · Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This
may result in injury. · Opening the door by force may result in damage to the appliance or injury. Do not touch the power plug with wet hands. · This may result in electric shock. Do not turn the appliance off by unplugging the power cord while an operation is in progress. · Plugging the power cord into the wall socket again may cause a spark and result in electric shock or fire. Do not let children climb in or onto the appliance. · This may result in electric shock, burns or injury. Do not insert your hand or a metal object under the washing machine while it is operating. · This may result in injury. Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out of the outlet. · Damage to the power cord may cause a short-circuit, fire and/or electric shock. Do not attempt to repair, disassemble, or modify the appliance yourself. · Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse. · When the appliance needs to be repaired or reinstalled, contact your nearest service centre. · Failure to do so may result in electric shock, fire, problems with the appliance, or injury. If the water supply hose comes loose from the water tap and floods the appliance, unplug the power cord. · Failure to do so may result in electric shock or fire. Unplug the power cord when the appliance is not being used for long periods of time or during a thunder or lightning storm. · Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service. · This may result in electric shock or fire. Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power cord and clean the washing machine using a damp, soft cloth. · Failure to do so may result in discolouration, deformation, damage, or rust.
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Safety information
The front glass may be broken by a strong impact. Take care when using the washing machine. · If the glass is broken, it may result in injury.
Open the water tap slowly after a long period of non-use, water supply failure, or when reconnecting the water supply hose. · The air pressure in the water supply hose or the water pipe may damage a part of the appliance or result
in a water leak.
If a draining error occurs during an operation, check if there is a draining problem. · If the washing machine is used when it is flooded because of a draining problem, it may result in electric
shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get caught in the door. · If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or
result in a water leak.
Turn the water supply off when the washing machine is not being used. · Ensure that the screws on the water supply hose connector are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste, thread, hair, etc.). · If a foreign substance is caught in the door or the door is not completely closed, it may cause a water
leak.
Open the water tap and check if the water supply hose connector is firmly tightened and that there is no water leak before using the appliance. · If the screws on the water supply hose connector are loose, it may result in a water leak.
The appliance you have purchased is designed for domestic use only.
Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. · This may result in electric shock, fire, problems with the appliance, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance. · As well as being harmful to humans, this may result in electric shock, fire or problems with the
appliance.
Do not place objects that generate electromagnetic fields near the washing machine. · This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water. · This may result in burns or injury.

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Draining time may vary depending on the water temperature. If the water temperature is too high, the draining process starts after the water cools down. Do not wash, spin, or dry water-proof seats, mats, or clothing () unless your appliance has a special cycle for washing these items. (): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc. · Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in
injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations. · Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to
inside the drum, and this may result in malfunction such as a drainage error. Do not operate the washing machine when the detergent drawer is removed. · This may result in electric shock or injury due to a water leak. Do not touch the insides of the drum during or just after drying as it is hot. · This may result in burns. The door glass becomes hot during washing and drying. Therefore, do not touch the door glass. Also, do not allow children to play around the washing machine or touch the door glass. · This may result in burns. Do not insert your hand into the detergent drawer. · This may result in injury as your hand may be caught by the detergent input device. Remove the liquid detergent guide (applicable models only) when using powdered detergent. · If not, water may leak through the front of the detergent drawer. Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine. · This may result in damage to the washing machine, or injury and death in the case of pets due to the
abnormal vibrations. Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc. · This may result in electric shock or injury. Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics. · This may cause the rubber seal to become deformed and result in a water leak. Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time. · This may cause the drum to rust. · If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and
use a sponge to clean it. Never use a metal brush. Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent. · This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.
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Safety information
Do not use water from water cooling/heating devices. · This may result in problems with the washing machine. Do not use natural hand-washing soap for the washing machine. · If it hardens and accumulates inside the washing machine, it may result in problems with the appliance,
discolouration, rust, or bad odours. Place socks and brassieres in a washing net and wash them with the other laundry. Do not wash large laundry items such as bedding in the washing net. · Failure to do so may result in injury due to abnormal vibrations. Do not use hardened detergent. · If it accumulates inside the washing machine, it may result in a water leak. Make sure that the pockets of all the clothing items to be washed are empty. · Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to
the appliance. Do not wash clothing with large buckles, buttons or other heavy metal objects. Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions. · This may result in discolouration or fabric damage. Take care that children’s fingers are not caught in the door when you close it. · Failure to do so may result in injury. To prevent odours and mould, leave the door open after a wash cycle to allow the drum to dry. To prevent limescale build up, leave the detergent drawer open after a wash cycle and dry inside it.
Critical cleaning warnings
WARNING Do not clean the appliance by spraying water directly onto it. Do not use a strong acidic cleaning agent. Do not use benzene, thinner or alcohol to clean the appliance. · This may result in discolouration, deformation, damage, electric shock or fire. Before cleaning or performing maintenance, unplug the appliance from the wall socket. · Failure to do so may result in electric shock or fire.

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Installation
Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer.

01 02 03
04
01 Release lever 04 Door 07 Power plug 10 Levelling feet

05 06

07
08 8A
10 11 12

02 Detergent drawer (Auto dispenser)
05 Worktop 08 Drain hose 11 Debris filter

03 Drum
06 Multi-control panel 09 Filter cover 12 Emergency drain tube

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Installation
Accessories (supplied)

Spanner

Bolt caps

Hose guide

Cold water hose

Hot water hose

Cable tie

Drain hose (applicable models only)
NOTE · Spanner: For removing the shipping bolts and levelling the washing machine. · Bolt caps: For covering the holes after removing the shipping bolts. The provided number of bolt caps
(3 to 6) depends on the model. · Hose guide: For hanging the drain hose in the drainpipe or wash-basin. · Cold/Hot water hose: For supplying water to the washing machine. (Hot water hoses is for applicable
models only.)
Accessories (not supplied) · Stacking kit : SKK-AT*/**
– Staking kit is required to stack a dryer on a washing machine.

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Installation requirements
Electrical supply and grounding · Use an individual branch circuit specific to the
washing machine.
To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet. Check with a qualified electrician or service person if you are not sure about the grounding. Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a suitable outlet.
WARNING
· Do NOT use an extension cord. · Use only the power cord that comes with the
washing machine. · Do NOT connect the ground wire to plastic
plumbing, gas lines, or hot water pipes. · Improperly connected grounding conductors
may cause electric shock. · Do not remove or modify the grounding pin
of power cord to reduce the risk of electric hazard. · Please use the additional grounding wire provided with this appliance if there is no hole for earth pin in power inlet socket.

Water supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa. Water pressure less than 50 kPa may cause the water valve to not close completely, or it may take longer to fill the drum, causing the washing machine to turn off. Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reach the washing machine. To reduce the risk of leaks: · Make sure water taps are easily accessible. · Turn off the taps when the washing machine is
not in use. · Check for any leaks at the water inlet hose
fittings on a regular basis.
CAUTION
Before using the washing machine for the first time, check all connections at the water valve and taps for any leaks.
Drain Samsung recommends a standpipe 60-90 cm high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.

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Installation

Flooring For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not resist vibration well and may cause the washing machine to move slightly during the spin cycle.
CAUTION
Do NOT install the washing machine on a platform or a poorly supported structure.
Water temperature Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the connection parts may cause damage to belts, the pump, and other components of the washing machine.

Alcove installation Minimum clearance for stable operation:

Sides Top Rear Front

25 mm 25 mm 50 mm 550 mm

If both the washing machine and a dryer are installed in the same location, the front of the alcove must have at least a 550 mm unobstructed air opening. Your washing machine alone does not require a specific air opening.

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Step-by-step installation
STEP1Select a location
Location requirements: · Solid, level surface without carpeting or flooring that may obstruct ventilation · Away from direct sunlight · Adequate room for ventilation and wiring · The ambient temperature is always higher than the freezing point (0 °C) · Away from a heat source
STEP2Remove the shipping bolts
Unpack the product package and remove all shipping bolts. NOTE
Number of shipping bolts may differ depending on the model. WARNING
· Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach.
· To avoid injury, cover the holes with bolt caps after removing the shipping bolts. Do not move the washing machine without the shipping bolts in place. Assemble the shipping bolts before moving the washing machine to another location. Keep the shipping bolts in a safe place for future use.
1. Loosen all shipping bolts on the rear of the machine using the supplied spanner.

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2. Fill the holes with the supplied plastic bolt caps. Keep the shipping bolts for future use.
3. Close all plastic bolt caps on the rear of the washing machine.
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Installation
STEP3Adjust the levelling feet

1. Gently slide the washing machine into position. Excessive force may damage the levelling feet.
2. Level the washing machine by manually adjusting the levelling feet.
3. When levelling is complete, tighten the nuts using the spanner.

CAUTION
When installing the product make sure the levelling feet is not pressing the power cord.

CAUTION
Make sure all the levelling feet are seating on the floor surface to avoid the washing machine from moving or generating noise due to vibration. Then, check if the washing machine is rocking. If the washing machine is not rocking, tighten the nuts.

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STEP4Connect the water hose The provided water hose may differ depending on the model. Please follow the instruction according to the provided water hose. Connecting to a threaded water tap
1. Connect the water hose to the water tap, and then turn it to the right to tighten. CAUTION
Before connecting the water hose, make sure there is a rubber washer in the hose connector. Do not use the hose if the washer is damaged or missing.
2. Connect the other end of the water hose to the inlet valve on the back of the washing machine, and then turn it to the right to tighten.
3. Slowly open the water tap and check if there are any leaks around the connection areas. If there are water leaks, repeat step 1 and 2.

WARNING
If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.

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Installation
CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, highpressure hose. Connecting to a non- threaded water tap
1. Remove the adaptor (A) from the water hose (B).
A
B
2. Use a Phillips screwdriver to loosen four screws on the adaptor.

C
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3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).
4. Insert the adaptor onto the water tap, and then tighten the screws while lifting the adaptor.
5. Turn part (C) in the arrow direction to tighten it. C
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6. While pulling down part (D) on the water hose, connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound.
D
7. To complete connecting the water hose, see 2 and 3 on the “Connecting to a threaded water tap” section.
NOTE · After connecting the water hose to the adaptor, pull the water hose down to check if it is connected
properly. · Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before
inserting the tap into the adaptor. For models with an additional hot water inlet:
1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine.
2. Connect the other end of the hot water hose to the hot water tap.

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Installation
Aqua stop hose (applicable models only)

The aqua stop hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak.

A

NOTE The end of the aqua stop hose must be fitted to the water tap and not the machine.

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STEP5Position the drain hose The drain hose can be positioned in three ways:

Over the edge of a wash basin

The drain hose must be placed between 60 cm and 90

cm (*) above from the floor. To keep the spout of the

drain hose bent, use the supplied plastic hose guide

A

(A). Secure the guide to the wall using a hook to ensure

stable drainage.

In a drain pipe
The drain pipe should be between 60 cm and 90 cm high (*). It is advisable to use a 65 cm high vertical pipe. · To ensure the drain hose stays in position, use the
plastic hose guide provided (see the figure). · To prevent the siphoning of water flow during
drainage, make sure to insert the drain hose 15 cm in the drain pipe. · To prevent the drain hose from moving around, secure the hose guide to the wall.
Drain standpipe requirements: · Minimum diameter of 5 cm · Minimum carry-away capacity of 60 litres per minute

STEP6Power on
Plug the power cord into a wall socket protected by a fuse or circuit breaker. Then, tap washing machine.

to turn on the

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Before you start
Initial setup
· When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to complete it.
· Initial setup will not repeat after you’ve completed it. · Tap to skip to the next screen.
Run Calibration · You must proceed calibration before using the washing machine. · Empty the drum, and then tap and hold to start calibration. · When calibration is complete, power turns off and then turns on automatically. · If you want to proceed calibration again, tap and hold for 3 seconds to enter the Settings menu and
select Calibration.
Laundry guidelines
STEP1Sort
Sort the laundry according to these criteria: · Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. · colour: Separate whites from colours. · Size: Mixing different sized items together in the drum improves the washing performance. · Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new woollen items,
curtains, and silk items. Check the labels on the items. NOTE Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.
STEP2Empty pockets
Empty all the pockets of your laundry items · Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as
the drum.
Turn clothing with buttons and embroideries inside out · If trousers or jacket zippers are open while washing, the drum may be damaged. Zippers should be
closed and fixed with a string. · Clothing with long strings may become entangled with other clothes. Make sure to tie the strings
before starting the wash.

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STEP3Use a laundry net
· Brassieres (machine washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.
· Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around the door. Place them inside a fine laundry net.
· Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washing machine and result in injury.
STEP4Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 34.
NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended load capacity is 2.0 kg or less.
CAUTION · Unbalanced laundry may reduce the spinning performance. · Make sure the laundry is fully inserted in the drum and not caught in the door. · Do not slam the door. Close the door gently. Otherwise, the door may not be closed properly.
STEP5Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Make sure to use the laundry detergent that is designed for automatic washing machines.
NOTE · Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree
of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority. · Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse cycle, blocking the drain outlet.
CAUTION When washing wool using the Wool cycle, use a detergent dedicated to wool items. If used with the Wool cycle, powder detergent may remain on the laundry and discolour the laundry.

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Before you start

Detergent drawer guidelines
With the automatic dispensing option on, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details:

AUTO SOFTENER
B
E

Bleach
D

Manual Detergent
AUTO DETERGENT
Liquid only

C A

A. Auto detergent dispenser – Use liquid detergent only.
B. Auto softener dispenser – Use fabric softener only.
C. Manual detergent compartment – If necessary, add detergent manually as instructed by the detergent manufacturer. – To use the detergent in this compartment, make sure the auto-dispensing option is off. (For more information on turning the auto-dispensing off, see the “Dose per Wash” and “Dose per Rinse” section on page 37. – Do not exceed the max line (E) when adding liquid detergent. – If you want to use the powdered detergent, remove the liquid detergent container before putting the powdered detergent.
D. Manual bleach compartment – Add liquid chlorine bleach. Do not exceed the max line.

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CAUTION
· Do not operate the washing machine without the dispensers in the detergent drawer. – A water leak may cause electric shock or injury.
· Do not use the following types of detergent in the drawer. – Tablet, capsule, ball, or net types.
· Do not use gel-type or viscous detergent/softener in the detergent drawer as they may not flow well. – Read the detergent/softener manufacturer’s instructions before using them in the washing machine.
· Do not carry around the dispenser removed from the detergent drawer. Put the dispenser back in place. – Otherwise, the dispenser may shake and cause the content to spill out.
· Empty the dispensers in the detergent drawer before moving the washing machine to prevent any content from spilling out on the floor.
NOTE
· The “Detergent drawer is open” message appears if the detergent drawer is not completely closed. Close the detergent drawer before you start the washing machine.
· If message “Refill detergent”, “Refill softener”, or “Refill detergent & softener” appears on the display, refill the corresponding dispenser.
· Detergent/softener is not automatically dispensed in the Wool cycle. To dispense detergent/softener in the Wool cycles, you must manually set the input level of detergent/softener.
· Do not exceed the max line when filling detergent and softener. · For special detergent or softener (for wool, baby clothes, etc.), purchase additional dispensers and use
the new dispensers exclusively for the special detergent or softener. · It may be hard to open the detergent drawer with just your fingertips. Grab the detergent drawer handle
firmly with your hand and pull to open it. · Push the detergent drawer all the way to the end to close it. You will hear a click sound when the drawer
is properly closed. · If you feel the softener scent is weak, set the softener input amount to a higher level.
To apply washing agents to the auto dispenser
NOTE
· If message “Refill detergent”, “Refill softener”, or “Refill detergent & softener” appears on the display, refill the corresponding dispenser.
· Once you refill the auto detergent/softener dispensers, the washing machine will start to detect the detergent/softener amount when you tap and hold . – The detection time may vary depending on the type of the detergent/softener.

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Before you start
A

1. Pull the detergent drawer to open. 2. Turn the Auto detergent dispenser cap (A)
anticlockwise to open.

3. Apply an appropriate amount of detergent to the Auto detergent dispenser (B). – After you finish, put the cap back and turn it clockwise to close.
B
4. Turn the Auto softener dispenser cap (C) anticlockwise to open.
C

5. Apply an appropriate amount of softener to the Auto

softener dispenser (D).

– After you finish, put the cap back and turn it

D

clockwise to close.

6. Push the detergent drawer to close.

– Push the detergent drawer all the way to the end.

You will hear a click sound when the drawer is

properly closed.

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CAUTION
· Do not apply detergent/softener to the drawer without the dispensers. – If you do, clean the drawer and then reinsert both dispensers.
· Only use liquid detergent or softener in the auto dispenser. Do not use powdered detergent. · Make sure both dispensers are inserted completely.
– If they are not, the washing machine may not start operating or fail to dispense washing agents. · Clean the dispenser before refilling it with the same or a different type of detergent or softener. · Do not leave detergent or softener in the auto dispenser for more than 6 weeks. · Do not mix detergent with fabric softener in either dispenser. · To prevent detergent or softener from hardening, leave the cap closed after filling the dispenser. · Do not use any bleach that may cause corrosion and/or generate the gas. · Do not turn any dispenser upside down.
– The content may spill. · Do not press the outlet at the rear of either dispenser while moving it.
– The content may leak. · Use caution when putting detergent or fabric softener in the applicable dispenser.
– The content may spill. · When removing the dispensers to check the remaining content (upon an alert message or before the
message appears), the drawer may have content remaining or leaking from the bottom of the drawer. · Make sure all the dispensers and compartments in the detergent drawer are empty before moving the
washing machine. · The input or refill level of the detergent/softener depends on the type or the remaining amount of
detergent/softener. · If you see the “Refill detergent”, “Refill softener”, or “Refill detergent & softener” message on the
display, immediately refill the corresponding dispenser. A later refill may cause the input level of the agent to decrease. · Applying detergent directly to the laundry cause discolouration. Apply detergent in the dispenser. · Do not use hardened detergent/softener.
NOTE
· Moisture on the manual detergent compartment causes the powered detergent to stick. Therefore, wipe the moisture with dry cloth before adding the powdered detergent.
· Use detergent and bleach for washing machine only. · Do not use gel-type or viscous detergent/softener in the detergent drawer as they may not flow well.
– Read the detergent/softener manufacturer’s instructions before using them in the washing machine.

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Operations
Multi-control panel

English

05 03

01 02

07 04

06

08

10 09

01 Power

Tap to turn the washing machine on or off.
· After connecting the washing machine and the dryer with the multi-control cable, only the washing machine will turn on when you tap the button. Once the washing machine turns on, tap DRYER to turn on the dryer.
· If you do not manipulate the control panel for 10 minutes after turning on the washing machine, the washing machine automatically turns off.
· The washing machine automatically turns off when the cycle completes.

CAUTION

Do not tap to turn off the power while the cycle is in progress. Tap to pause the cycle first, and then tap to turn off the power.

02 WASHER / DRYER

Tap WASHER to select the washing machine and use its features. · You can tap and hold WASHER for 3 seconds to cancel the washing machine
operation.
Tap DRYER to select the dryer and use its features. · You can tap and hold DRYER for 3 seconds to cancel the dryer operation.

03 Navigation dial

Turn the navigation dial left or right to navigate through cycles and options. Your selection (such as cycle, options, and settings) is displayed on the LCD as you turn the navigation dial.

04 Start/Pause

You can start or pause the operation.
· The upper button controls the dryer, and the lower button controls the washing machine.
· Tap and hold the button to start the operation. · During the operation, tap the button to pause.

05 Display

The display shows current cycle information and estimated time remaining, or an information message when a problem occurs.

06 OK

Tap to confirm your selection of function or setting. · The button is inactive when the selected function or setting is not supported.

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07 Dry cycle settings

Tap the desired button to change the default dry cycle settings.
· Dry Level: Tap to change the dry level. You can select from levels 1 to 4, but the available level depends on the selected cycle. – 4: Suitable for large and thick items. – 3: Standard drying level. – 2: The Damp dry level is designed to partially dry items. Use for items that lay flat or hang to dry. – 1: Gently dries items to protect the fabric. Suitable for delicate items or items you want to naturally dry (by hanging or laying flat on the drying rack) while they are damp.
· Wrinkle Prevent: The dryer’s door may not open even after the drying cycle is complete if the Wrinkle Prevent function is enabled. Tap this button to stop the Wrinkle Prevent process and to take out the items from the dryer.
· Time: Tap to change the cycle time. – Some cycles do not support a time setting. – You can set the drying time between 20 minutes and 240 minutes. However, available drying time depends on the selected cycle.

08 Wash cycle settings

Tap the desired button to change the default wash cycle settings.
· Temp.: Tap to change the water temperature for the selected cycle. · Rinse: Tap to add the rinse process or adjust the number of rinse counts.
– No Spin: Tap and hold for 3 seconds to run only the rinse process and drain water without the spin process.
· Spin: Tap to change the spin speed for the selected cycle. – Spin Only: Tap and hold for 3 seconds to run only the spin process.

09 Options

Tap to enter the Options menu. Tap and hold for 3 seconds to enter the Settings menu.

10 Smart Control

Tap to activate or deactivate the Smart Control function.
Tap and hold to enter pairing mode to connect to the SmartThings app.
· When the Smart Control function is activated, you can control your washing machine remotely using the SmartThings app on your smartphone or tablet (Android or iOS).
· For more information on Smart Control, see page 42.

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Operations

Icon descriptions

Wi-Fi Door Lock Smart Control

· This icon indicates that the washing machine is connected to Wi-Fi.
· This icon indicates the door is locked and cannot be opened. · The door locks automatically during a cycle and this indicator turns on. · You can open the door when this icon disappears.
· This icon indicates that the washing machine’s Smart Control is on. · For more information on Smart Control, see page 42.
· This icon indicates that the dryer’s Smart Control is on. · For more information on Smart Control, see page 42.

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Operating a cycle
35

1 2

7 6

4

5

1. Tap to turn the power on. 2. Tap DRYER or WASHER.
– Tap WASHER to select the washing machine and use its features. – Tap DRYER to select the dryer and use its features. 3. Turn the Navigation dial to select the cycle you want. – For more information on Cycle overview, see page 34. – For more information on the dryer’s cycles, please see the dryer’s user manual. 4. Change the default cycle options. – For the washing machine, tap , , or to change the Temp., Rinse, or Spin setting. – For the dryer, tap , , or to change the Dry Level, Wrinkle Prevent, or Time setting. 5. Tap , and then turn the Navigation dial to select the desired option. – For more information on Options, see page 35. – For more information on the dryer’s options, please see the dryer’s user manual. 6. Tap to change the settings for selected option. – Not all cycles have options available. 7. Tap and hold to start operation. – Once you set the cycle you want, the screen displays a brief cycle description, maximum laundry
load, and cycle time. You can also check the cycle progress, remaining cycle time, and information codes.
NOTE
For detailed information on the dryer’s cycles and using the dryer, please see the dryer’s user manual.

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Operations

Cycle overview

NOTE For more information on the dryer’s cycles, please see the dryer’s user manual.

Cycle descriptions You can add or delete cycles to personalize the cycle list in the My Cycles option. See page 38 for more information.

Cycle Cotton AI Wash
Quick Wash Pet Care Wash Bedding Towels Delicates Wool
Hygiene Steam

Description
· For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are automatically adjusted according to the load.
· Adjusts the amount of detergent and the cycle according to the load and the soil severity. This cycle is best used with the Auto Dispense function.
· For less soiled laundry with less than a 5.0 kg load. · It takes at least 17 minutes, depending on the conditions
such as the water pressure, water hardness, and/or extra options selected. · A recommended amount of detergent is less than 20 g (for a 5.0 kg load).
· For cleaning pet-related items, stains, or odors, etc.
· For bed spreads, bed sheets, bedding covers, etc. · For best results, wash only 1 type of bedding and make
sure the load weighs less than 2.0 kg.
· For bath towels, washcloths, and mats. · A recommended capacity is below 5.0 kg.
· For sheer fabrics, bras, lingerie (silk), and other handwashonly fabrics
· Specific for machine-washable wool for loads less than 2.0 kg.
· The Wool cycle features fine pulsating and soaking to protect the wool fibres from shrinkage/distortion.
· A neutral detergent is recommended.
· For colourfast fabrics and heavily soiled laundry, this cycle heats the supplied water over 60 °C to eliminate bacteria.
· If you stop running the cycle while the washing machine is heating the water, the door remains locked for your safety.

Max load (kg) Max 9.0
5.0 1.5 4.0 5.0 2.0 2.0
9.0

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Cycle Baby Care Shirts Blouses Outdoor
Activewear
Denim
Rinse+Spin Spin Only Drum Clean+

Description
· Featuring a high-temperature wash and extra rinses to help remove the remaining detergent effectively.
· For shirts, blouses that are made of cotton, synthetic fiber.
· For shirts, blouses that are made of delicate fiber. We recommend that you use detergent made especially for this purpose.
· For outdoor clothes, skiwear, and sportswear that are made of functional materials such as spandex, stretch, and micro-fibre.
· For exercise wear such as sports jerseys, training pants, shirts/tops and other performance clothing. This cycle provides effective soil removal with controlled drum rotation for special fabric care.
· For denim and jeans. · Wash inside out. · Denim and jeans often contains excess dye and may run
during the first few washes. Wash light and dark colored items separately.
· For loads that need rinsing only or to add rinse-aided fabric softener to
· Featuring an additional spin process to effectively remove moisture from laundry.
· Cleans the drum and the rubber door gasket by removing dirt and bacteria from them.
· For details, see the “Drum Clean+” section on page 46.

Max load (kg) 9.0 5.0 5.0 3.0
3.0
3.0

Options
Using Options 1. Tap . 2. Turn the Navigation dial to select the desired option. 3. Tap to change the selected option setting or start operation.
NOTE · To return to the main screen, tap again or turn the Navigation dial to select Back and tap . · If the selected option is not supported, the “Currently not supported” message is displayed, and the
button is not activated.

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Operations
· When you select an option, a brief help message appears for the first ten times of use.
Bubble Soak This function helps remove a wide variety of stubborn stains. With Bubble Soak selected, laundry is thoroughly soaked in water bubbles for effective washing. 1. Select a cycle and change the cycle settings as necessary. 2. Tap . 3. Turn the Navigation dial to select Bubble Soak, and then tap .
– Bubble Soak is available with and adds up to 30 minutes to these cycles: Cotton, AI Wash, Quick Wash, Pet Care Wash, Bedding, Towels, Hygiene Steam, Baby Care and Shirts.
4. Tap and hold .
Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1. Select a cycle and change the cycle settings as necessary. 2. Tap . 3. Turn the Navigation dial to select Delay End, and then tap . 4. Turn the Navigation dial to select the desired time, and then tap . 5. Tap and hold .
– Status shows in the display and the washing machine tumbles the drum to sense the weight of the load (if load sensing is preset for the selected cycle). When load sensing is complete, the display shows the remaining time until the end of the wash cycle.
– To cancel Delay End, tap to restart the washing machine.

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Drum Light This turns on the light inside the drum so you can check the status of the items inside. 1. Tap . 2. Turn the Navigation dial to select Drum Light, and then tap .
– Even if the washing machine is turned off, the drum light will turn on as long as the power cable is connected.
– Once the Drum Light function is enabled, the drum light will turn off automatically after 2 minutes. – Opening the washing machine door automatically turns on the drum light. The light will then turn
off automatically after 2 minutes. – Water droplets on the surface of the drum light can scatter light such that it resembles a yellow
stain. This is merely an optical illusion and not a malfunction.
Dose per Wash You can increase or decrease the amount of detergent dispensed automatically. 1. Tap . 2. Turn the Navigation dial to select Dose per Wash, and then tap . 3. Tap to select the desired setting.
– The default setting is Med.. – You can select from Med., High, Off, or Low.
Dose per Rinse You can increase or decrease the amount of softener dispensed automatically. 1. Tap . 2. Turn the Navigation dial to select Dose per Rinse, and then tap . 3. Tap to select the desired setting.
– The default setting is Med.. – You can select from Med., High, Off, or Low.
Add Garments Use this function to add laundry after the wash starts. 1. Tap . 2. Turn the Navigation dial to select Add Garments, and then tap .
– The water starts draining. Add laundry when the Door Lock indicator turns off, and then close the door.
3. Tap and hold .

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Operations
My Cycles Add or remove cycles to create a personal cycle list. 1. Tap . 2. Turn the Navigation dial to select My Cycles, and then tap .
– You can only edit a cycle to create a personal cycle when the washing machine is not operating. 3. Turn the Navigation dial to select a desired cycle. 4. Tap to add or remove the selected cycle.
– Addition and removal of the course is saved automatically. 5. Once you finish creating My Cycles, tap to return to the cycles screen.
NOTE · The Cotton and Drum Clean+ cycles cannot be removed from the cycles list. · You can also edit My Cycles in the SmartThings app.
Auto Open Door You can set the washing machine door to open automatically after the washing is finished. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Auto Open Door, and then tap . 3. Tap to select the desired setting.
– The default setting is 5mins later. – You can select from 5mins later, Immediately, or Off.
NOTE · The Auto Open Door function does not work when Child Lock is enabled. · The door will not open at the end of the wash cycle if you have enabled the Stay Connect function in the
SmartThings app.
Child Lock To prevent children or infants from accidentally starting or setting the washing machine, Child Lock locks all buttons except for and . 1. Tap . 2. Turn the Navigation dial to select Child Lock, and then tap . 3. Tap to select On or Off.
NOTE · When Child Lock is on, all buttons are disabled except for and . The washing machine door also
locks. · Tapping a button while Child Lock is on triggers an alarm with the “Child Lock On” message. · You cannot open the door after a wash cycle when the Child Lock is on. Turn the function off before
opening the door to take out the laundry.

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Settings
Using Settings 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired setting, and then tap . 3. Tap to change the selected setting or start operation.
NOTE To return to the main screen, tap again or turn the Navigation dial to select Back and tap .
Detergent You can change the concentration level of the detergent. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Detergent, and then tap . 3. Tap to select the desired setting.
– The default setting is 1x. – You can select from 1x, 2x, or 3x. NOTE The dispense amount of detergent decreases as the concentration level increases.
Softener You can change the concentration level of the softener. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Softener, and then tap . 3. Tap to select the desired setting.
– The default setting is 1x. – You can select from 1x, 2x, or 3x. NOTE The dispense amount of softener decreases as the concentration level increases.

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Operations
AI Pattern This function saves frequently used cycles and settings. When you turn the function on, the washing machine remembers the cycles you use most and their settings (Temp., Rinse, Spin) and displays them in frequency order.

  1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select AI Pattern, and then tap . 3. Tap to select On or Off.
    – The default setting is On. Set it to Off if you do not want to use this function. – When you turn off the function, all the saved data resets.
    Sound You can turn on or off the sound from the washing machine. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Sound, and then tap . 3. Tap to select On or Off.
    – The default setting is On. NOTE The setting remains unchanged even if you restart the washing machine.
    Language You can change the system language. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Language, and then tap . 3. Turn the Navigation dial to select the desired language, and then tap .
    Calibration You can run calibration again for accurate weight detection. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Calibration, and then tap .
    – Calibration does not start if the door is not closed properly. – The drum rotates clockwise and anticlockwise for about 3 minutes. 3. When calibration is complete, the “Calibration complete” message appears on the display and the washing machine turns off automatically.

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Wi-Fi You can turn the washing machine’s Wi-Fi on or off. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Wi-Fi, and then tap . 3. Tap to select On or Off.
– The washing machine’s Wi-Fi is off as a factory default setting. However, the washing machine’s Wi-Fi turns on automatically when you turn on the washing machine for the first time. Then, the final Wi-Fi setting maintains regardless of the washing machine power status.
– Once you turn on the washing machine’s Wi-Fi and connect to a network, the washing machine remains connected to the network even when you turn off the power.
– The Wi-Fi indicates that the washing machine is connected to the router through the Wi-Fi connection.
Factory Reset You can reset the washing machine. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Factory Reset, and then tap .
– Your washing machine resets to the factory setting.

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Operations
Special features
Smart Control You can connect to the SmartThings app and control your washing machine remotely.
Connecting your washing machine 1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS). 2. Tap to turn on the washing machine. 3. Tap and hold .
a. The washing machine enters AP mode and connects to your smartphone or tablet. b. Tap to authenticate your washing machine. c. Once the authentication process is complete, your washing machine is successfully connected to the
app. – You can use various features available in the SmartThings app.
NOTE · If your washing machine fails to connect with the SmartThings app, try again. · Check your router if you experience any Internet connection problem after connecting your washing
machine with the SmartThings app. · If the Wi-Fi is off, tap and hold for 3 seconds to enter the Settings menu, and select Wi-Fi to turn it
on. · Turning the washing machine’s Wi-Fi on allows you connect to the washing machine via SmartThings
app on your smartphone or tablet, regardless of the power status of the washing machine. However, the washing machine appears offline on the SmartThings app if the washing machine’s Wi-Fi is off. · Close the door before starting the Smart Control function. · If you use your washing machine for a while without connecting it to the SmartThings app, a pop-up message about Smart Control will show for 3 seconds. · If the washing machine’s Wi-Fi is not connected to an AP (access point), the Wi-Fi will turn off when you turn of the power. · You can turn on or off the Smart Control function simultaneously for both the washing machine and the dryer on the multi-control panel. However, you must complete EasySetup on both appliances in prior. · If you turn on the Smart Control function on the multi-control panel after you complete EasySetup for both appliances, Smart Control icons for both appliances appear on display.

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Stay Connect Set up the Stay Connect function in your SmartThings app to keep Smart Control turned on at the end of a cycle. Your washing machine stays connected to the app so you can send additional instructions, whether you are at home or away. 1. If you turn on the Stay Connect function on the SmartThings app, the washing machine will stay in
standby power saving mode after completing a cycle. – The Stay Connect function will remain active for up to 7 days if the door remains closed. 2. When the Stay Connect function is active, the Smart Control, Door Lock, and Wi-Fi icons are illuminated on your washing machine display. 3. You can conveniently control your washing machine, adding spin, soil cycles using the SmartThings app.
NOTE
· The washing machine switches to standby power saving mode when operation is paused even if the machine is not connected to the SmartThings app.
· In some circumstances, only the Door Lock icon may be illuminated.

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Operations
SmartThings
Wi-Fi connection On your smartphone or tablet, go to Settings and turn on the wireless connection and select an AP (Access Point). · This appliance supports the Wi-Fi 2.4 GHz protocols. · WLAN Module: CCAR210R
Frequency band: 2400-2483.5MHz Max. EIRP: 20dBm
Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “SmartThings”. Download and install the app on your device.
NOTE The app is subject to change without notice for improved performance.
Log in You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow the instructions on the app. You don’t need a separate app to create your account.
NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in.
To register your appliance to SmartThings 1. Make sure your smartphone or tablet is connected to a wireless network. If not, go to Settings and turn
on the wireless connection and select an AP (Access Point). 2. Open SmartThings on your smartphone or tablet. 3. If a message of “A new device is found.”, select Add. 4. If no message appears, select + and select your appliance in a list of devices available. If your appliance
is not listed, select Device Type > Specific Device Model, and then add your appliance manually. 5. Register your appliance to the SmartThings app as follows.
a. Add your appliance to SmartThings. Make sure your appliance is connected to SmartThings. b. When registration is complete, your appliance appears on your smartphone or tablet.

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Open Source Announcement
The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by contacting our support team via http://opensource.samsung.com (Please use the “Inquiry” menu.)
It is also possible to obtain the complete corresponding source code in a physical medium such as a CDROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0 leads to the open source license information as related to this product. This offer is valid to anyone in receipt of this information.

NOTE
When Wi-Fi is activated, the energy consumption increases in comparison to the values specified in the indicative information.

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Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.
Drum Clean+
Certain usage and environmental conditions may result in some residue build-up or odor in the washer drum. To prevent this build-up or odor and keep your washer drum fresh and clean, perform the Drum Clean+ cycle at least once a month or every 40 cycles. Perform the recommended procedure below when using the Drum Clean+ cycle. 1. Tap . 2. Turn the Navigation dial to select Drum Clean+. 3. Tap and hold .
CAUTION If there is chlorine bleach left in the washer drum for an extended period of time, rust can occur.
NOTE · The water temperature for Drum Clean+ is defaulted to Extra Hot. This temperature cannot be changed. · In the case where residue is present in the washer drum, add liquid chlorine bleach to the MAX level
line in the Manual detergent compartment before starting the Drum Clean+ cycle. Do not add the liquid chlorine bleach to the other compartments (This is only the case for Drum Clean+ cycle). · Do not exceed the max line. Do not use or mix any other detergent or chemicals during the Drum Clean+ cycle. If necessary, run a Rinse+Spin cycle after the Drum Clean+ cycle has completed to help remove any remaining residue.
Drum Clean+ reminder · After every 40 cycles, the washer displays the “Drum Clean needed” message for an hour to alert you to
run the Drum Clean+ cycle. · It is recommended to run the cycle regularly for hygienic purposes. · You will see the Drum Clean+ alert message when the washer completes a cycle. If you open the door,
the message disappears, and the display shows the Drum Clean+ cycle setting screen automatically. At this time, the dryer control panel displays the recommended drying cycle. · The reminder will appear on the control panel for 5 additional consecutive cycles before turning off. The next reminder will not appear until another 40 cycles have been completed.

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Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Power off and unplug the washing machine from the electrical outlet.
2. Gently press the top area of the filter cover to open.

A B

3. Put an empty, spacious container around the cover, and stretch the emergency drain tube to the container while holding the tube cap (A).
4. Open the tube cap and let water in the emergency drain tube (B) flow into the container.
5. When done, close the tube cap, and reinsert the tube. Then, close the filter cover. NOTE
Use a spacious container because the water in the drum may be more than expected.

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Maintenance
Cleaning
Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine.
Mesh filter Clean the mesh filter of the water hose once or twice a year.
1. Turn off the washing machine, and unplug the power cord.
2. Close the water tap. 3. Loosen and disconnect the water hose from the back
of the washing machine. Cover the hose with a cloth to prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet valve.
5. Submerge the mesh filter deeply in water so that the threaded connector is also submerged.
6. Dry the mesh filter completely in the shade. 7. Reinsert the mesh filter into the inlet valve, and
reconnect the water hose to the inlet valve. 8. Open the water tap.
NOTE If the mesh filter is clogged, an information code of “4C” appears on the screen.

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Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging.
1. Turn off the washing machine, and unplug the power cord.
2. Drain the remaining water inside the drum. See the Emergency drain section.
3. Gently press the top area of the filter cover to open. 4. Turn the debris filter knob to the left, and drain off
the remaining water.
5. Clean the debris filter using soft brushes. Make sure the drain pump propeller inside the filter is unclogged.
6. Reinsert the debris filter, and turn the filter knob to the right.

NOTE
Some debris filters feature a safety knob that is designed to prevent accidents by children. To open the safety knob of the debris filter, push in and turn it anticlockwise. The spring mechanism of the safety knob helps open the filter.

NOTE If the pump filter is clogged, an information code of “5C” appears on the screen.
CAUTION · Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak. · Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational
failure or a leak.

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Maintenance
Detergent drawer

1. While holding down the release lever on the inner of the drawer, pull the detergent drawer to remove.

2. Remove the covers of both dispensers using the pull tabs located on the back of the lid, then clean inside the dispensers under warm running water with a soft brush.
3. Clean the drawer components in warm running water using a soft brush. – Wipe all components with a dry towel or cloth after cleaning.
NOTE
If the cleaning agent in the dispenser is hardened, open the dispenser, and pour lukewarm water into the dispenser to dissolve the hardened agents. Then, clean inside the dispenser and its rear valve thoroughly.
4. Clean the drawer recess using a bottle brush to remove detergent residues and limescale on the drawer recess.

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5. Insert the detergent drawer back into the washing machine. NOTE
· Make sure the drawer recess is completely dry before inserting the detergent drawer.
· Cover the covers of both dispensers and re-insert them into the drawer.
CAUTION Do not spray water into the detergent drawer recess. It may cause electric shock or fire.
Defrosting your washing machine
The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4. Pour warm water into the drum and leave it for about 10 minutes. 5. Reconnect the water hose to the water tap.
NOTE If the washing machine still doesn’t operate normally, repeat the above steps until it operates normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time. If this is the case, drain the washing machine and unplug the power cord. 1. Turn the Navigation dial to select Rinse+Spin. 2. Empty the drum, and then tap and hold . 3. When the cycle is complete, close the water tap and disconnect the water hose. 4. Turn off the washing machine, and unplug the power cord. 5. Open the door to let air circulate through the drum.

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Troubleshooting

If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center.

Checkpoints
If you encounter a problem with the washing machine, first check the table below and try these suggestions.

Problem

Action

Does not start.

· Make sure the washer is plugged in. · Make sure the door is properly closed. · Make sure the water taps are open. · Tap and hold to start the washer. · Make sure Child Lock is not activated. · Before the washer starts to fill, it will make a series of clicking noises to
check the door lock and will do quick drain. · Check the fuse or reset the circuit breaker. · Check if power is supplied properly. · Low voltage detected.
– Check if the power cord is plugged in. · Make sure laundry is not caught in the door.

· Fully open the water tap.

· Make sure the door is properly closed.

Water supply is insufficient, or no water is supplied.

· · · ·

Make sure the water supply hose is not frozen. Make sure the water supply hose is not kinked or clogged. Make sure there is sufficient water pressure. Make sure that the cold water tap and the hot water tap are properly

connected.

· Clean the mesh filter as it may be clogged.

After a cycle, detergent remains in the detergent drawer.

· Make sure the washer is running with sufficient water pressure. · Make sure the detergent is added to the center of the detergent drawer. · Make sure the rinse cap is inserted properly. · If using granular detergent, make sure the detergent selector is in the
upper position. · Remove the rinse cap and clean the detergent drawer.

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Problem
Excessive vibrations or makes noise.
Does not drain and/ or spin.
The door does not open.

Action
· Make sure the washer is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washer.
· Make sure the shipping bolts are removed. · Make sure the washer is not in contact with any other object. · Make sure the laundry load is balanced. · The motor can cause noise during normal operation. · Overalls or clothes with metallic decorations can cause noise while being
washed. This is normal. · Metal objects such as coins can cause noise. After washing, remove these
objects from the drum or filter case. · Redistribute the load. If only one item of clothing needs washing, such as a
bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “Unbalanced laundry detected” check message will be shown in the display.
· Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain problem, call for service.
· Make sure the debris filter is not clogged. · Close the door and tap and hold .
For your safety, the washer will not tumble or spin unless the door is closed. · Make sure the drain hose is not frozen or clogged. · Make sure the drain hose is connected to a drain system that is not clogged. · If the washer is not supplied with sufficient power, the washer will temporarily not drain or spin. As soon as the washer regains sufficient power, it will operate normally. · Make sure the drain hose is positioned correctly, depending on the connection type. · Clean the debris filter as it may be clogged.
· Tap to stop the washer. · It may take a few moments for the door lock mechanism to disengage. · The door will not open until 3 minutes after the washer has stopped or the
power has been off. · Make sure all the water in the drum is drained. · The door may not open if water remains in the drum. Drain the drum and
open the door manually. · Make sure the door lock light is off. The door lock light turns off after the
washer has drained.

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Troubleshooting

Problem Excessive suds. Cannot add additional detergent.
Stops.
Fills with the wrong water temperature.
Load is wet at the end of a cycle.

Action
· Make sure you use the recommended types of detergent as appropriate. · Use high efficiency (HE) detergent to prevent oversudsing. · Reduce the detergent amount for soft water, small loads, or lightly soiled
loads. · Non-HE detergent is not recommended.
· Make sure the remaining amount of detergent and fabric softener is not over the limit.
· Plug the power cord into a live electrical outlet. · Check the fuse or reset the circuit breaker. · Close the door, and tap and hold to start the washer. For your safety, the
washer will not tumble or spin unless the door is closed. · Before the washer starts to fill, it will make a series of clicking noises to
check the door lock and will do quick drain. · There may be a pause or soak period in the cycle. Wait briefly, and the
washer may start. · Make sure the mesh filter of the water supply hose at the water taps is not
clogged. Periodically clean the mesh filter. · If the washer is not supplied with sufficient power, the washer will
temporarily not drain or spin. As soon as the washer regains sufficient power, it will operate normally.
· Fully open both taps. · Make sure the temperature selection is correct. · Make sure the hoses are connected to the correct taps. Flush water lines. · Make sure the water heater is set to supply a minimum of 49 °C hot water
at the tap. Also, check the water heater capacity and recovery rate. · Disconnect the hoses and clean the mesh filter. The mesh filter may be
clogged. · While the washer fills, the water temperature may change as the
automatic temperature control feature checks incoming water temperature. This is normal. · While the washer fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washer determines the water temperature.
· Use the High or Extra High spin speed. · Use high efficiency (HE) detergent to reduce oversudsing. · Load is too small. Small loads (one or two items) may become unbalanced
and not spin completely. · Make sure the drain hose is not kinked or clogged.

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Problem

Action

Leaks water.

· Make sure the door is properly closed. · Make sure all hose connections are tight. · Make sure the end of the drain hose is correctly inserted and secured to
the drain system. · Avoid overloading. · Use high efficiency (HE) detergent to prevent oversudsing. · Check the drain hose.
– Make sure the end of the drain hose is not placed on the floor. – Make sure the drain hose is not clogged.

Has odors.

· Excessive suds collect in recesses and can cause foul odors. · Run cleansing cycles to sanitise periodically. · Clean the door seal (diaphragm). · Dry the washer interior after a cycle has finished.

A message appears on · Check if the detergent drawer is closed properly.

the display to alert that

– Open the detergent drawer and close it again. Make sure it’s closed

dispenser is open.

properly.

The “Refill detergent”, “Refill softener”, or “Refill detergent & softener” message does not disappear after refilling the detergent/softener.

· After refilling the auto detergent/softener dispensers, close the detergent drawer, and then tap and hold . Then, the washing machine will start to detect the detergent/softener, and the message will disappear.
· Depending on the type of detergent/softener, the message may not disappear immediately.

Detergent/softener is not dispensed.

· Check if the “Dose per Wash” or “Dose per Rinse” option is set to Off. – Auto detergent/softener dispenser does not dispense the detergent/ softener if the option is set to Off. – Tap , select Dose perWash or Dose per Rinse, and then tap to select the desired input level of detergent/softener. – The “Dose perWash” and “Dose per Rinse” options automatically turns off in the Wool, Delicates, Outdoor, and Activewear cycles. To dispense detergent/softener in the Wool, Delicates, Outdoor, and Activewear cycles, tap , select Dose per Wash or Dose per Rinse, and then tap to select the desired input level of detergent/softener.

Excessive or insufficient amount of detergent/softener is dispensed.

· Check the “Dose per Wash” and “Dose per Rinse” settings. – Tap , select Dose perWash or Dose per Rinse, and then tap to select the desired input level of detergent/softener.

If a problem persists, contact a service center. The number of the service center is on the label attached to the product.

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Troubleshooting

Information codes

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Code Check drainage
Check water supply
Check water lines Unbalanced laundry detected Door is open

Action
Water is not draining. · Make sure the drain hose is not frozen or clogged. · Make sure the drain hose is positioned correctly, depending on the
connection type. · Clean the debris filter as it may be clogged. · Make sure the drain hose is straightened all the way to the drain system. · If the information code remains, contact a customer service center.
Water is not supplied. · Make sure the water taps are open. · Make sure the water hoses are not clogged. · Make sure the water taps are not frozen. · Make sure the washer is operating with sufficient water pressure. · Make sure that the cold water tap and the hot water tap are properly
connected. · Clean the mesh filter as it may be clogged. · All buttons will be disabled for 3 minutes after the information code
appears. · When the “Check water supply” message appears, the machine drains
water for 3 minutes. In the meantime, the Power button will be disabled.
· Make sure the cold water supply hose is firmly connected to the cold water tap. If it is connected to the hot water tap, the laundry may be deformed with some cycles.
Spinning does not work. · Make sure laundry is spread out evenly. · Make sure the washer is on a flat, stable surface. · Redistribute the load. If only one item of clothing needs washing, such as
a bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “Unbalanced laundry detected” check message will be shown in the display.
Operating the washer with the door open. · Make sure the door is properly closed. · Make sure laundry is not caught in the door.

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Code OC
LC, LC1 3C HC 1C AC
AC6
DC1

Action
Water has overflowed. · Restart after spinning. · If the information code remains on the display, contact a local Samsung
service center.
Check the drain hose. · Make sure the end of the drain hose is not placed on the floor. · Make sure the drain hose is not clogged. · If the information code remains, contact a customer service center.
Check the drum motor for operation. · Try restarting the cycle. · If the information code remains, contact a customer service center.
High temperature heating check. · If the information code remains, contact a customer service center.
The Water Level sensor is not working properly. · Turn the machine off, and restart the cycle. · If the information code remains, contact a customer service center.
Check communications between main and sub PBAs. · Turn the machine off, and restart the cycle. · If the information code remains, contact a customer service center.
Check communications between the main and the inverter PBAs. · Depending on the state, the machine may automatically returns to normal
operation. · Turn the machine off, and restart the cycle. · If the information code remains, contact a customer service center.
The Main Door lock/unlock is not working properly. · Turn the machine off, and restart the cycle. · If the information code remains, contact a customer service center.

If any information code keeps appearing on the screen, contact a local Samsung service centre.

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Specifications

Fabric care chart
The following symbols provide garment care direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to maximize garment life and reduce laundering problems.
Washing
95 °C boil wash.
60 °C coloured wash. 60 °C coloured wash. (“Easy care” coloured wash) 40 °C coloured wash.
40 °C mild wash.
40 °C very mild wash.
30 °C fine wash.
30 °C mild fine wash.
30 °C very mild fine wash.
Hand wash.
Do not wash.
NOTE The numbers in the wash tub specify the maximum washing temperatures in degrees celsius which must not be exceeded.

Bleaching
Any bleach allowed.
Only oxygen bleach allowed.
Do not bleach.
Drying Tumble drying / Drying at a temperature of 80 °C with a normal drying process. Tumble drying / Drying at a temperature of 60 °C with a mild drying process. Do not tumble dry
Line drying.
Drip line drying.
Flat drying.
Drip flat drying.
Line drying in the shade.
Drip line drying in the shade.
Flat drying in the shade.
Drip flat drying in the shade.
NOTE · The dots indicate the drying level of the dryer. · The lines indicate the type and place of the
drying.

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Ironing
Iron at maximum sole plate temperature of 200 °C. Iron at maximum sole plate temperature of 150 °C. Iron at maximum sole plate temperature of 110 °C. Caution when using steam irons (work without steam).
Do not iron.
NOTE The dots indicate the temperature ranges for ironing (regulator, steam, travel irons and ironing machines).
Professional care
Professional dry-cleaning in perchloroethylene and/or hydrocarbons (heavy benzines) with normal process. Professional dry-cleaning in perchloroethylene and/or hydrocarbons (heavy benzines) with gentle process.

Professional dry-cleaning in hydrocarbons (heavy benzines) with normal process. Professional dry-cleaning in hydrocarbons (heavy benzines) with gentle process.
Do not dry-clean.
Professional wet-cleaning.
Mild professional wet-cleaning.
Very mild professional wet-cleaning.
Do not wet-clean.
NOTE · The letters in a circle indicate the solvents (P,
F) used in dry cleaning or wet cleaning (W). · Generally, the line under the symbol indicates
a milder treatment (e.g. gentle cycle for easycare items). The double line indicates care levels with particularly gentle treatment.

Protecting the environment
· This appliance is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and small children cannot get trapped inside the appliance.
· Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions. · Use stain removal products and bleaches before the wash cycle only when necessary. · Save water and electricity by only washing full loads (the exact amount depends upon the program
used).

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Specifications

Specification sheet

“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).

Type

Model name

A (Width)

Dimensions

B (Height)

C (Depth)

Water pressure

Net weight

Maximum load capacity

Washing and spinning

Power consumption

Washing and AC 220-240 V /

heating

50 Hz

Spin revolutions

Front loading washing machine WF24B9600KV 686 mm 984 mm 850 mm 50-800 kPa kg
24.0 kg
2000-2400 W
1100 RPM

NOTE The design and specifications are subject to change without notice for quality improvement purposes.

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Memo
Manufacturer
Samsung Electr onics Co., Ltd. 129, Samsung- r o, Yeongtong- gu, Suwon- si, Gyeonggi- do, 16677 Kor ea
Factory information
Samsung Electr onics HCMC CE Complex Co., Ltd. Lot I- 11, D2 Road, Saigon Hi- Tech Par k, Tang Nhon Phu B War d, Thu Duc city, Ho Chi Minh City 70000, Vietnam

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QUESTIONS OR COMMENTS?

COUNTRY VIETNAM

CALL By English: Toll free numbers: 1800 588 889 Hotline: (028)73056888
By Vietnamese: Tng ài min phí cc gi:
1800 588 889 ng dây nóng: (028)73056888

OR VISIT US ONLINE AT www.samsung.com/vn/support

DC68-04256E-00

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References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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