GRUNDIG GSBSLM5FV American Style Fridge Freezer VitaminZone User Manual

June 15, 2024
GRUNDIG

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GRUNDIG GSBSLM5FV American Style Fridge Freezer VitaminZone

Product Information

  • Model : GSBSLM5FVPZ
  • Manufacturer Part Number: 5876270100
  • Language : EN (English)
  • Date of Manual : 26/07/2023
  • Manual Version: AA
  • Last Updated: 10:37
  • Customer Support: 7292346361

Product Usage Instructions

Safety Instructions

  • Intention of Use: The refrigerator is intended for use in indoor environments. It should not be used in open or enclosed external environments such as vessels, camper vans, balconies, or terraces, as exposure to rain, snow, sunlight, and wind may cause a fire hazard.

  • Safety of Children, Vulnerable Persons and
    Pets:
    Take precautions to ensure the safety of children, vulnerable persons, and pets around the refrigerator.

  • Electrical Safety: Follow electrical safety guidelines to prevent electrical hazards.

  • Handling Safety: Handle the refrigerator with care to avoid injury or damage.

  • Installation Safety: Ensure safe installation of the refrigerator.

  • Operational Safety: Follow operational safety instructions to prevent accidents or injuries while using the refrigerator.

  • Food Storage Safety: Adhere to food storage safety guidelines for proper preservation and hygiene.

  • Maintenance and Cleaning Safety: Take necessary precautions when performing maintenance and cleaning tasks on the refrigerator.

  • Disposal of the Old Product: Follow proper procedures for disposing of the old refrigerator.

Your Refrigerator
Refer to the user manual for detailed information on your specific refrigerator model.

Installation
Follow the installation instructions provided in the user manual for proper electrical connection and setup of the refrigerator.

Preparation

  • 5.1 What To Do For Energy Saving: Learn energy-saving tips for efficient operation of the refrigerator.
  • 5.2 First Use: Follow instructions for initial setup and usage of the refrigerator.
  • 5.3 Climate Class and Definitions: Understand the climate class and its definitions for optimal performance of the refrigerator in different environmental conditions.

Operating the Product
Refer to the user manual for instructions on operating the refrigerator.

Control Panel of the Product
Learn about the control panel features and functionalities of the refrigerator.

Using The Product

  • 8.1 Replacing the Illumination Lamp: Follow instructions for replacing the illumination lamp when needed.
  • 8.2 Door Open Alert: Understand the door open alert feature and its function.

Product Features

  • 9.1 The ice storage area: Learn about the ice storage area in the refrigerator.
  • 9.2 Egg holder: Understand the egg holder feature and its usage.
  • 9.3 Crisper: Learn about the crisper compartment in the refrigerator.
  • 9.4 Crisper Technologies: Discover the technologies used in the crisper compartment for better food preservation.
  • 9.5 Humidity Controlled Crisper: Understand how to use the humidity control feature in the crisper compartment.

Maintenance and Cleaning
Follow maintenance and cleaning instructions provided in the user manual to keep the refrigerator in optimal condition.

Troubleshooting
Refer to the troubleshooting section in the user manual for assistance with common issues and their solutions.

Note : Always consult the user manual for complete and accurate information regarding your specific refrigerator model.

Please read this manual first!

Dear Customer
Please read this manual before using the product. Thank you for choosing this Grundig product. We would like you to achieve the optimal effi-ciency from this high quality product which has been manufactured with state of the art technology. To do this, carefully read this manual and any other documentation provided before using the product and keep it as a reference. Heed all information and warnings in the user manual. This way, you will protect yourself and your product against the dangers that may occur. Keep the user manual. Include this manual with the unit if you hand it over to someone else.

The following symbols are used in the user manual:

GRUNDIG-GSBSLM5FV-American-Style-Fridge-Freezer-VitaminZone-FIG-
\(1\)

NOTICE: A hazard that may cause material damage to the product or its surroundings

The model information as stored in the product data base can be reached by entering following website and searching for your model identifier (*) found on energy label. https://eprel.ec.europa.eu/

Safety Instructions

  • This section includes the safety instructions necessary to prevent the risk of personal injury or material damage.
  • Our company shall not be held responsible for damages that may occur if these instructions are not observed.

WARNING:

  • Always have installation and repair operations performed by manufac-turer, authorized service or a per-son who will be described by im-porter company.
  • Use original spare parts and ac-cessories only.
  • Do not repair or replace any com-ponent of the product unless it is clearly specified in the user manual.
  • Do not perform any modifications on the product.

Intention of Use

  • This product is not suitable for commercial use and should not be used for a purpose other than its intended use.
  • This product is intended for operating interiors, such as households or similar.

For example;

  • In the staff kitchens of the stores, offices and other work-ing environments,
  • In farm houses,
  • In the units of hotels, motels or other resting facilities that are used by the customers,
  • In hostels, or similar environ-ments,
  • In catering services and similar non-retail applications.

This product shall not be used in open or enclosed external environments such as vessels, camper vans, balconies or ter-races. Exposing the product to rain, snow, sunlight and wind may cause risk of fire.

Safety of Children, Vulnerable Persons and Pets

  • This product may be used by children aged 8 years and older and persons with under-developed physical, sensory or mental capabilities or lack of experience and knowledge if they are being supervised or have been given instruction concerning use of the appli-ance in a safe way and the hazards involved.
  • Children between 3 and 8 years are allowed to put and take out food into/from the cooler product.
  • Electrical products are danger-ous for children and pets. Chil-dren and pets must not play with, climb on, or enter the product.
  • Cleaning and user mainten-ance should not be performed by children unless there is someone overseeing them.
  • Keep the packaging materials away from children. Risk of in-jury and suffocation.

Before disposing of old products that shall not be used any more:

  1. Unplug the power cord from the mains socket.
  2. Cut the power cable and re-move it from the appliance together with the plug.
  3. Do not remove the racks and drawers from the product to prevent children from getting inside the appliance.
  4. Remove the doors.
  5. Store the product so that it shall not be tipped over.
  6. Do not allow children to play with the scrapped product.
  • Do not dispose of the product by throwing it into fire. Risk of explosion.
  • If there is a lock available on the product’s door, keep the key out of children’s reach.

Electrical Safety

  • The product shall not be plugged into the outlet during installation, maintenance, cleaning, repair, and transport-ation operations.
  • If the power cable is damaged, it shall only be replaced by au-thorized service to avoid any risks that may occur.
  • Do not tuck the power cable under the product or to the rear of the product. Do not put heavy items on the power cable. The power cable should not be bent, crushed, and come into contact with any heat source.
  • Do not use an extension cord, multi-plug or adaptor to oper-ate your product.
  • Portable multi-plugs or port-able power supplies may over-heat and cause fire. Thus, do not have a multi-plug, portable power sources behind or in the vicinity of the product.
  • Do not plug the product’s power cord in a loose or dam-aged power outlet. These types of connections may overheat and cause fire.
  • The plug shall be easily ac-cessible. If this is not possible, a mechanism that meets the electrical legislation and that disconnects all terminals from the mains (fuse, switch, main switch, etc.) shall be available on the electrical installation.
  • Do not touch the plug with wet hands.
  • When unplugging the appli-ance, don’t hold the power cord, but the plug.

Handling Safety

  • Make sure to unplug the appli-ance before carrying the product.
  • This product is heavy, do not handle it by yourself. Injuries may occur if the product falls on you. Do not bump into places or drop the product while transporting it.
  • Always close the doors and do not hold the product by its doors while transporting it.
  • Be careful not to damage the cooling system and the pipes while handling the product. Do not operate the product if the pipes are damaged, and con-tact an authorized service.

Installation Safety

  • Contact the Authorized Service for the product’s installation. To prepare the product for use, see the information in the user manual and make sure the electric and water utilities are as required. If not, call a quali-fied electrician and plumber to arrange the utilities as neces-sary. Failure to do so may res-ult in electric shock, fire, prob-lems with the product, or in-jury.
  • The product is designed for use in areas 2000 metres be-low sea level.
  • Check for any damage on the product before installing it. Do not have the product installed if it is damaged.
  • Always use personal protective equipment (gloves, etc.) during product installation, mainten-ance and repair. Risk of Injury!
  • Place the product on a clean, level and hard surface and bal-ance it with the adjustable legs (by rotating the front feet to the right or left). Otherwise, the refrigerator may tip over and cause injuries.
  • The product shall be installed in a dry and ventilated environ-ment. Do not keep carpets, rugs or similar covers under the product. This may cause risk of fire as a result of inad-equate ventilation!
  • Do not block or cover ventila-tion holes. Otherwise, power consumption increases and your product may be damaged.
  • When placing the product, make sure that the supply cable is not damaged or pinched.
  • The product must not be con-nected to supply systems such as solar power supply. Other-wise, your product may be damaged due to sudden voltage changes!
  • The more refrigerant a refriger-ator contains, the bigger its in-stallation room should be. In very small rooms, a flammable gas-air mixture may occur in case of a gas leak in the cool-ing system. At least 1 m³ of volume is required for each 8 grams of refrigerant. The amount of the refrigerant avail-able in your product is spe-cified in the Type Label.
  • The installation place of the product shall not be exposed to direct sunlight and it shall not be in the vicinity of a heat source such as stoves, radiat-ors, etc. If you cannot prevent installation of the product in the vicinity of a heat source, use a suitable insulation plate and make sure the minimum distance to the heat source is as specified below:
    • At least 30 cm away from heat sources such as stoves, ovens, heating units and heaters, etc.,
    • And at least 5 cm away from electrical ovens.
  • Your product has the protec-tion class of I.
  • Plug the product in a grounded socket that conforms with the Voltage, Current and Fre-quency values specified in the type label. The socket must have a 10A – 16A fuse. Our firm will not assume respons-ibility for any damages due to usage without earthing and without power connection in compliance with local and na-tional regulations.
  • The product’s power cable must be unplugged during in-stallation. Otherwise, risk of electric shock and injury may occur!
  • Do not plug the product’s power cord in loose, dislo-cated, broken, dirty, oily power outlets which have a risk of water contact. These types of connections may cause over-heating and fire.
  • Place the power cable and hoses (if any) of the product so that they shall not cause a risk of tripping over.
  • Penetration of humidity and li-quid to live parts or to the power cord may cause short circuit. Thus, do not use the product in humid environ-ments or in areas where water may splash (e.g. garage, laun-dry room, etc.) If the refriger-ator is wet by water, unplug it and contact an authorized ser-vice.
  • Do not ever connect your refri-gerator to power saving devices. These systems are harmful for the product.
  • There is a risk of contact with electrical parts when removing the electronic board cover and the compressor rear cover (if fitted). Do not remove the elec-tronic board cover and the compressor rear cover (if fit-ted). There is a risk of electro-cution!

Operational Safety

  • Do not ever use chemical solvents on the product. These materials contain an explosion risk.
  • In case of a failure of the product, unplug it and do not operate until it is repaired by the authorized service. There is a risk of electric shock!
  • Do not place a source of flame (e.g. candles, cigarettes, etc.) on the product or in the vicinity of it.
  • Do not get on the product. Risk of falling and injury!
  • Do not cause damage to the pipes of the cooling system us-ing sharp and piercing tools. The refrigerant that sprays out in case of puncturing the gas pipes, pipe extensions or upper surface coatings may cause ir-ritation of skin and injury to the eyes.
  • Do not place and operate elec-trical appliances inside the re-frigerator/freezer unless it is advised by the manufacturer.
  • Do not jam any parts of your hands or your body to the mov-ing parts inside the product. Be careful to prevent jamming of your fingers between the refri-gerator and its door. Be careful while opening or closing the door if there are children around.
  • Do not put ice cream, ice cubes or frozen food to your mouth as soon as you take them out of the freezer. Risk of frostbite!
  • Do not touch the inner walls, metal parts of the freezer or food kept inside the freezer with wet hands. Risk of frost-bite!
  • Do not place soda cans or cans and bottles that contain fluids that may be frozen to the freezer compartment. Cans or bottles may explode. Risk of injury and material damage!
  • Do not use or place materials sensitive against temperature such as flammable sprays, flammable objects, dry ice or other chemical agents in the vicinity of the refrigerator. Risk of fire and explosion!
  • Do not store explosive materi-als such as aerosol cans with flammable materials inside the product.
  • Do not place cans containing fluids over the product an open state. Splashing of water on an electrical part may cause an electric shock or a fire.
  • This product is not intended for storage and cooling of medicines, blood plasma, laboratory preparations or similar materials and products that are subject to the Medical Products Directive.
  • If the product is used against its intended purpose, it may cause damage to or deteriora-tion of the products kept in-side.
  • If your refrigerator is equipped with blue light, do not look at this light with optical devices. Do not stare directly at UV LED light for a long time. Ultraviolet rays may cause eye strain.
  • Do not fill the product with more contents than its capa-city. Injuries or damages may occur if the contents of the re-frigerator fall when the door is opened. Similar problems may also occur when an object is placed over the product.
  • Ensure that you have removed any ice or water that may have fallen to the floor to prevent in-juries.
  • Change the locations of the racks/bottle racks on the door of your refrigerator only when the racks are empty. Danger of injury!
  • Do not place objects that may fall/tip over on the product. These objects may fall while opening or closing the door and cause injuries and/or ma-terial damages.
  • Do not hit or exert excessive pressure on glass surfaces. Broken glass may cause injur-ies and/or material damages.
  • The cooling system in your product contains R600a refri-gerant. The refrigerant type used in the product is spe-cified in the type label. This gas is flammable. Therefore, be careful not to damage the cooling system and the pipes while operating the product.

In case of damage to the pipes;

  1. Do not touch the product or the power cable.
  2. Keep the product away from potential sources of fire that may cause the product to catch fire.
  3. Ventilate the area where the product is placed. Do not use a fan.
  4. Contact Authorized Service. If the product is damaged and you observe gas leak, please stay away from the gas. Gas may cause frostbite if it con-tacts your skin.

Before disposing of old products that shall not be used any more:

  1. Unplug the power cord from the mains socket.
  2. Cut the power cable and re-move it from the appliance together with the plug.
  3. Do not remove the racks and drawers from the product to prevent children from getting inside the appliance.
  4. Remove the doors.
  5. Store the product so that it shall not be tipped over.
  6. Do not allow children to play with the scrapped product.
  • Do not dispose of the product by throwing it into fire. Risk of explosion.
  • If there is a lock available on the product’s door, keep the key out of children’s reach.

Food Storage Safety
Please pay attention to the fol-lowing warnings to avoid food spoilage:

  • Leaving the doors open for a long time may cause the tem-perature inside the product to rise.
  • Regularly clean the accessible drainage systems in contact with food.
  • Clean the water tanks that have not been used for 48 hours and mains-fed water systems that have not been used for more than 5 days.
  • Store raw meat and fish products in appropriate com-partments within the product. Thus, it does not drip on or come into contact with other foods.
  • Two-star freezer compart-ments are used for storing pre-filled foods, making and stor-ing ice and ice cream.
  • One, two and three-star com-partments are not appropriate for freezing fresh food.
  • If the cooling product has been left empty for a long time, turn off the product, defrost, clean, and dry the product in order to protect the housing of the product.

Maintenance and Cleaning Safety

  • Unplug the refrigerator before cleaning it or starting to per-form maintenance.
  • Do not pull by the door handle if you shall move the product for cleaning purposes. Handle may cause injuries if it is pulled too hard.
  • Do not put your hands etc. un-der the refrigerator. Jamming may occur or any sharp edge may cause personal injuries.
  • Do not clean the product by spraying or pouring water on the product and inside the product. Risk of electric shock and fire.
  • When cleaning the product, do not use sharp and abrasive tools or household cleaning agents, detergent, gas, gasol-ine, thinner, alcohol, varnish, and similar substances. Use only cleaning and maintenance agents that are not harmful for food inside the product.
  • Do not ever use steam or steamed cleaning materials for cleaning the product and thaw-ing the ice inside it. Steam con-tacts the live areas in your re-frigerator and causes short cir-cuit or electric shock.
  • Do not use any mechanical tools or any other tools than the recommendations of the manufacturer to speed up the defrost operation.
  • Take care to keep water away from the ventilation holes, electronic circuits or lighting of the product.
  • Use a clean, dry cloth to wipe the dust or foreign material on the tips of the plugs. Do not use a wet or damp piece of cloth to clean the plug. Other-wise, risk of fire or electric shock may occur.

Disposal of the Old Product
When disposing of your old product follow the instructions below:

  • To prevent children from acci-dentally locking themselves into the product, if there is door lock, make it deactivated.
  • Splash of coolant is harmful to the eyes. Do not damage any part of the cooling system while disposing of the product.

Environmental Instructions

Compliance with the WEEE Directive and Disposing of the Waste Product
This product complies with EU WEEE Directive (2012/19/EU). This product bears a classifica-tion symbol for waste electrical and electronic equipment (WEEE).

This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to offical collec-tion point for recycling of electrical and electronic devices. To find these collection systems please contact to your local au- thorities or retailer where the product was puchased. Each household performs im-portant role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and hu-man health.

Compliance with RoHS Directive
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information
Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the do-mestic or other wastes. Take them to the packaging material collection points designated by the local au-thorities.

Your Refrigerator

GRUNDIG-GSBSLM5FV-American-Style-Fridge-Freezer-VitaminZone-FIG-
\(3\)

  1. Freezer Compartment
  2. Cooler compartment
  3. Fan
  4. Cooler compartment door shelves
  5. Egg holder
  6. Water dispenser filling tank
  7. Cooler compartment door shelves
  8. Water dispenser reservoir
  9. Cooler compartment glass shelves
  10. Bottle shelf
  11. Cooler compartment door shelves
  12. Dairy (cold storage) bin
  13. Crispers
  14. Bottle shelf
  15. Crispers
  16. Adjustable legs
  17. Frozen food storing compartments
  18. Freezer compartment glass shelves
  19. Icematic
  20. Freezer compartment door shelves

Optional : Figures in this user manual are schematic and may not exactly match your product. If your product does not comprise the relevant parts, the information pertains to other models.

Installation

Right place for installation
Read the “Safety Instructions” sec-tion first!

Your product requires adequate air circula-tion to function efficiently. If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall and the side walls. Check if the rear wall clearance protection component is present at its loca- tion (if provided with the product). If the component is not available, or if it is lost or fallen, position the product so that at least 5 cm clearance shall be left between the rear surface of the product and the wall of the room. The clearance at the rear is im-portant for efficient operation of the product.

Do not use extension or multi sock-ets in the power connection.

Attaching the plastic wedges
Use the plastic wedges provided with the product to maintain sufficient space for air circulation between the product and the wall.

  • Remove the screws on the product and mount the screws provided with the wedges.
  • Attach 2 plastic wedges on the ventila-tion cover as shown in the figure.
    • The manufacturer assumes no re-sponsibility for any damage caused by the work carried out by unau-thorized persons.
    • The product’s power cable must be unplugged during installation. Fail-ure to do so may result in death or serious injuries!
    • If the door span is too narrow for the product to pass, remove the door and turn the product side-ways; if this does not work, contact the authorized service.
  • Place the product on a flat surface to avoid vibration
  • Place the product at least 30 cm away from the heater, stove and similar sources of heat and at least 5 cm away from electric ovens.
  • Do not expose the product to direct sun-light or keep keep in damp environments.

Adjusting the Legs
If the product is not in a balanced position, you can adjust the balance of the product by rotating the stands on the front right or left.

For adjusting the doors vertically,
Loosen the fixing bolt at the bottom. Turn the adjusting bolt towards the position (clockwise/counter clockwise) of the door. Tighten the fixing bolt to immobilize the po-sition.

For adjusting the doors horizontally,
Loosen the fixing bolt at the bottom. Loosen the fixing bolt at the top. Turn the adjusting bolt on the side towards the position (clockwise/counter clockwise) of the door. In order to immobilize the position, tighten the fixing bolt at the top. Tighten the fixing bolt at the bottom.

Electrical Connection

WARNING : Do not use extension or multi sockets in power connec-tion.

WARNING: Damaged power cable must be replaced by Authorized Service.

  • Our firm will not assume responsibility for any damages due to usage without earthing and power connection in compli-ance with national regulations.
  • The power cable plug must be easily ac-cessible after installation.

Hot surface warning!
The side walls of your product are equipped with cooler pipes to en-hance the cooling system. High pressure fluid may flow through these surfaces, and cause hot sur-faces on the side walls. This is nor-mal and it does not require servi-cing. Be careful when you contact these areas.

Preparation

Read the “Safety Instructions” section first!

What To Do For Energy Saving
Connecting the product to elec-tronic energy-saving systems is harmful, as it may damage the product.

  • This refrigerating appliance is not inten-ded to be used as a built in appliance.
  • Do not keep the refrigerator doors open for long periods.
  • Do not place hot food or beverages into the refrigerator.
  • Do not overfill the refrigerator; blocking the internal air flow will reduce cooling capacity.
  • Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Under these circum-stances, functions and components such as compressor, fan, heater, defrost, light-ing, display and so on will operate ac-cording to the needs by consuming min-imum energy.
  • In case that multiple options are present, glass shelves must be placed so that the air outlets at the rear wall are not blocked and preferably, in a way that air outlets remain below the glass shelf. This com-bination may help improving air distribu-tion and energy efficiency.
  • Using the below drawer when storing is strongly recommended.
  • Food shall be stored using the drawers in the cooler compartment in order to en-sure energy saving and protect food in better conditions.

First Use
Before using your refrigerator, make sure the necessary preparations are made in line with the instructions in “Safety and Environ-mental Instructions” and “Installation” sec-tions.

  • Keep the product running without placing any food inside for 6 hours and do not open the door, unless absolutely neces-sary.
  • The temperature change caused by open-ing and closing of the door while using the product may normally lead to con-densation on door/body shelves and glassware placed in the product.

A sound will be heard when the compressor is engaged. It is nor-mal for the product to make noise even if the compressor is not run-ning, as fluid and gas may be com-pressed in the cooling system. It is normal for the front edges of the refrigerator to be warm. These areas are designed to warm up in order to prevent condensation. For some models, indicator panel turns off automatically 1 minute after the door closes. It will be re-activated when the door is opened or any button is pressed.

Climate Class and Definitions
Please refer to the Climate Class on the rat-ing plate of your device. One of the following information is applicable to your device according to the Climate Class.

  • SN: Long Term Temperate Climate: This cooling device is designed for use at am-bient temperatures between 10 °C and 32 °C.
  • N : Temperate Climate: This cooling device is designed for use at ambient temperatures between 16°C and 32 °C.
  • T : Subtropical Climate: This cooling device is designed for use at ambient temperatures between 16°C and 38°C.
  • T: Tropical Climate: This cooling device is designed for use at ambient temperat-ures between 16°C and 43°C.

Operating the Product

Read the “Safety Instructions” section first!

  • Do not use any mechanical tools or any other tools than the recommendations of the manufacturer to speed up the defrost operation.
  • Do not use parts of your refrigerator such as the door or drawers as a support or a step. This may cause the product to trip over or its components to be damaged.
  • The product shall be used for storing food only.
  • Turn off the water valve if you will be away from home (e.g. at vacation) and you will not be using the Icematic or the water dispenser for a long period of time. Otherwise, water leaks may occur.

Unplugging the Product

  • If you are not going to use the product for a long time, unplug the product from the socket.
  • Remove the food to prevent odours,
  • Wait for the ice to melt, clean the interior and let it dry, leave the doors open to avoid damaging the inner body plastics.

Control Panel of the Product

  1. Wireless
  2. Quick freezing
  3. High temperature/Fault alert
  4. Energy saving (Display Off)
  5. The Freezer compartment temperature setting
  6. Vacation function
  7. Cooler compartment temperature setting
  8. Key for resetting wireless connection settings
  9. Deodoriser Module Key

Read the “Safety Instructions” section first.

Optional : Shown functions are optional, there may be differences of shape and location in functions found on your appliance’s indicator panel.

Auditory and visual functions on the indicator panel will assist you in using the refrigerator.

Wireless Key
You can use this key to make a wireless connection with your product via Home- Whiz mobile application. If the key is pressed on for a long time (3 seconds), the wireless connection symbol on the display/ indicator will blink (at 0.5 second intervals) slowly. The home network is introduced to the product firstly in this way. After making a wireless connection with the product, wireless connection symbol illuminates continuously. After completing the initial in-stallation, you may activate/deactivate it by pressing on this key. The wireless connec-tion symbol will flash quickly (at 0.2 second intervals) until the connection is estab-lished. When the connection becomes act-ive, wireless connection symbol flashes continuously. If the connection cannot be established for a long period, check your connection settings and refer to the

“Troubleshooting” section provided in the user manual. Use HomeWhiz application for wireless connection. You can find the installation steps in the application during installation. You can access the application by scanning the QR code on the HomeWhiz label on the appliance. Application is offered through App Store for IOS devices, and through Play Store for Android devices. Visit https://www.homewhiz.com/ address for detailed information.

Quick Freezing Key
When you press the quick freezing key, the LED on the key is illuminated and the quick freezing function will be activated. Freezer compartment temperature is set to -27 Celsius. Press the key again to cancel the function. The quick freezing function will be cancelled automatically. To freeze a large amount of fresh food, press the quick freezing key before placing the food in the freezer compartment.

High temperature / fault alert
This indicator will be active when your refri-gerator cannot perform adequate cooling or in case of any sensor error. “E” will be displayed on the freezer compartment tem-perature indicator and figures such as 1,2,3… will be displayed on the cooler com-partment temperature indicator. These fig-ures on the indicator provide information to the authorized service about the error that has occurred. Exclamation mark may be displayed when you load warm food to the freezer compartment or keep the door open for a long period of time. This is not a fault, this warning is removed when the food is cooled down or when any key is pressed.

Energy Saving (Display Off) Indicator

When the doors are not opened and closed for an extended period of time, the energy saving mode is automatically enabled and the energy saving icon lights up. When you activate the energy saving function, all sym-bols other than the energy saving symbol disappear on the screen. When the energy saving function is active, if you press any key or open the door of the product, the en-ergy saving function of the refrigerator is deactivated and the symbols on the screen returns to normal. Energy saving function is an active, factory installed function, it is not possible to deactivate it.

The Freezer Compartment Temperat ure Setting Key
In order to set freezer compartment tem-perature, press on this key. When you press on this key, the freezer compartment tem-perature can be set to -18,-19,-20,-21,-22,-23,-24 Celsius values.

Cooler Compartment Off (Vacation)

Function Key

  • Press on the key for 3 seconds to activate the vacation function. Vacation mode is ac-tivated and the LED on the key is illumin-ated. “- -” will be displayed on the Cooler Compartment temperature indicator and the cooler compartment does not actively perform cooling.
    • When you activate this function, it is not suitable to store your food in the cooler compartment. Other compart-ments will continue to cool according to their adjusted temperatures.
  • Press the key for 3 seconds again to cancel this function.

Cooler Compartment Temperature

Setting Key
In order to set the cooler compartment temperature, press on this key. When you press on this key, the cooler compartment temperature is set to 8,7,6,5,4,3,2 and 1 Celsius values.

Key for Resetting Wireless Connec- tion Settings+
To reset wireless connection settings, Quick freezing and Wireless connection keys should be pressed on for 3 seconds simultaneously. All user in-formation recorded previously are removed on a product where wireless connection settings are reset/restored to factory de-faults.

Deodoriser Module Key
Press on this key for 3 seconds to activate/deactivate the anti-odour feature. When the deodoriser feature is active, the LED on the respective key is illuminated. When the fea-ture is active, the deodoriser module will be operated periodically.

Using The Product
Read the “Safety Instructions” section first!

Storing food in the freezer compartment

  • You can activate Quick Freezing function 4- 6 hours before freezing function and perform a faster cooling.
  • Bring hot meals to the room temperature before placing them in the freezer com-partment.
  • Foods to be frozen must be divided into portions according to a size to be con-sumed, and frozen in separate packages.
  • It is recommended to pack the foods be-fore placing them in the freezer.
  • In order to prevent expiration of storage time, write the freezing date, time and name of the product on the package ac-cording to the storage times of different foods.
  • Consume the foods you have defrosted quickly.  Defrosted foods cannot be frozen again unless they are cooked. It is not safe to consume the refrozen fresh foods without cooking after they are de-frosted.
  • As you freeze fresh foods, do not bring them in contact with already frozen foods. Otherwise, frozen foods will be de-frosted.

Storing the foods, which are sold frozen

  • Always follow the instructions of the pro-ducer in relation to the time during which you are required to store your foods. Do not excess the time specified in these in-structions!
  • In order to protect the quality of the food, keep the time interval between purchas-ing transaction and storing as short as possible.
  • Buy frozen food which are stored at –18 °C or lower temperatures.
  • Avoid buying foods whose packages are covered with ice etc. This means that the product could be partially defrosted and refrozen. Temperature impacts the qual-ity of the food.
  • Do not excess the storing time recom-mended by the food producer. Remove only the food as much as you need from the freezer.
  • Except the cases where extreme circum-stances are available in the environment, if your product (on the recommended set values table) is set to the specified set values, the food keep their freshness for a longer time both in the fresh product compartment and freezer compartment.
  • If fresh food compartment is set to a lower temperature, fresh fruits and veget-ables may be partially frozen.

Recommended set values table

Freezer Compart- ment Setting Fridge Compart- ment Setting Remarks
-18 °C 4 °C This is the default, recommended setting. This setting is recommended if ambient temperature is below 30 °C.
-20, -22 or -24 °C 4 °C These settings are recommended for ambient temperatures exceeding 30 °C.
Quick Freeze 4 °C Use when you want to freeze your food in a short time.

When the process ends, the product’s settings will return to previous position.
-18 °C or colder| 2 °C| Use these settings if you believe the cooler compartment is not cold enough due to ambient temperature or frequently opening the door.

Quick freezing

  1. Activate the quick freezing function 24 hours before placing your fresh foods.
  2. After 24 hours after pressing the but-ton, place your food that you want to freeze in the third or fourth drawers with higher freezing capacity.
  3. The quick freezing function will be automatically deactivated after 24 hours.

Freezer details

  • As per the IEC 62552 standards, the freezer must have the capacity to freeze 4.5 kg of food items at -18 °C or lower temperatures at 25 °C room temperature in 24 hours for each 100 litres of freezer compartment volume.
  • Food products can only be preserved for extended periods at or below temperature of -18 °C.
  • You can keep the foods fresh for months (in freezer at or below temperatures of -18 °C).
  • The food products to be frozen must not contact the already-frozen food inside to avoid partial defrosting.
  • Boil the vegetables and filter the water to extend the frozen storage time. Place the food in air-tight packages after filtering and place in the freezer. Bananas, tomatoes, lettuce, celery, boiled eggs, potatoes and similar food items should not be frozen. In case these foods are frozen, only nutri-tional values and eating qualities  will be negatively affected. A rotting that would threaten human health is not in question.

Placing the food

  1. Freezer compartment shelves: Different frozen foods like meat, fish, ice cream, ve-getables etc.
  2. Cooler compartment shelves: Food items inside pots, capped plate and capped cases, eggs (in closed case)
  3. Cooler compartment door shelves: Small and packaged food or beverages Crisper: Vegetables and fruits
  4. Fresh food compartment: Delicatessen (breakfast food, meat products to be con-sumed in short time)

Storing food in the cooler compartment

  • Compartment temperatures rise promin-ently if compartment door is opened and closed frequently and kept open for a long time, this can reduce the life span of the food and cause the food to spoil.
  • In order not to cause odour and taste changes, the food should be stored in the closed containers.
  • Do not store too much food in your refri-gerator. To achieve a better and homo-geneous cooling, place the food separ-ately in a way that cold air can wander through them.
  • Provide air flow by leaving a space between the food and internal wall. If you lean the food against the rear wall, the food may freeze.
  • Bring cooked hot meals to the room tem-perature before placing them in the refri-gerator. Then, you can place the tepid meal in the lower shelves of your refriger-ator. Do not place the tepid meals close to the foods which may easily spoil.
  • Defrost your frozen food in the fresh food compartment. Thereby, you can cool fresh food compartment by using frozen food and save energy.
  • Storing unripe tropical fruits (mango, melon varieties, papaya, banana, pine-apple) in the refrigerator may speed up the ripening process This is not recom-mended because it will cause shorter storage time.
  • You should store onions, garlics, gingers and other root vegetables in dark and cold room conditions, not in the refriger-ator.
  • If you notice that a food has spoiled in the refrigerator, throw away that food and clean the accessories which have come into contact with it.
  • In order to cool the meals like soups and stews, which are cooked in the large pots, quickly, you can put them in the re-frigerator by separating them into their own shallow containers.
  • Do not place unpackaged food close to eggs.
  • Keep the fruits and vegetables separately and store each variety together (for ex-ample; apples with apples, carrots with carrots)
  • Take green vegetables out of the plastic bag and place them in the refrigerator after wrapping them in a paper towel or drying cloth. If you wash this type of food before placing them in the refrigerator, re-member to dry them.
  • You can both create a damp environment and provide an air flow by keeping fruits and vegetables, which are prone to dry-ing, in the perforated or unsealed plastic bags.
  • Except the cases where extreme circum-stances are available in the environment, if your product (on the recommended set values table) is set to the specified set values, the food keep their freshness for a longer time both in the fresh product compartment and freezer compartment.

Store different food in different places according to their properties.

Food Location
Egg Door Shelf
Dairy products (butter, cheese) If available, zero degree (for breakfast

food) compart- ment


Fruits, vegetables and greenery

|  Fruit-vegetable compartment, crisper or

EverFresh+ compartment (if available)

Fresh meat, poultry, fish, sausage etc. Cooked foods| If available, zero degree (for breakfast food) compart- ment
Ready to serve foods, packaged products, canned foods and pickles| Top shelves or door shelf
Beverages, bottles, spices and snacks| Door Shelf

Replacing the Illumination Lamp
Call the Authorized Service when the Bulb/LED used for lighting in your refrigerator will be replaced. Lamp(s) used in this appliance cannot be used for house lighting. Intended use of this lamp is to help the user place food into the refrigerator / freezer safely and com-fortably.

Door Open Alert
The door open alert system of your refriger-ator may differ depending on the model.

Version 1; If the door of the product remains open for a certain time (between 60 s and 120 s), an audio warning signal sounds; depending on the product model, a visual warning signal (light flash) can also be displayed. If you close the door of the device or press a but-ton on the screen of the device, if any, the warning sound will stop.

Version 2; If the door of the device remains open for a certain period of time (between 60 s and 120 s), the door open alert is sounded. The door open alert is sounded gradually. First, an audible warning starts to sound. After 4 minutes, if the door is still not closed, a visual warning (lighting flash) is activated. The door open alert will be delayed for a certain period of time (between 60 s and 120 s) when any key on the product screen, if any, is pressed. Then the process will start again. When the device door is closed, the door open alert will be cancelled.

Product Features

The ice storage area

Icematic and Ice Storage Box
Fill the icematic with water and put in place. The ice will be ready after approxim-ately two hours. Do not remove the the ice maker to take the ice.

The ice storage box is intended for storing ice only. Do not freeze wa-ter in it. Doing so will cause it to break.

NOTICE: A sound may be made during ice pouring. This sound is normal. Turn the buttons on the ice chambers right-hand side by 90°; the ice will fall to the ice storage box below. You may then remove the ice storage box and serve the ice.

an audible warning starts to sound. After 4 minutes, if the door is still not closed, a visual warning (lighting flash) is activated. The door open alert will be delayed for a certain period of time (between 60 s and 120 s) when any key on the product screen, if any, is pressed. Then the process will start again. When the device door is closed, the door open alert will be cancelled.

Egg holder
You can place the egg holder on the door or body shelf you wish. If the egg holder is to be placed on the body shelf, we recommend you to choose colder lower shelves. Never place the egg holder on the freezer compartment

Crisper
The refrigerator’s crisper is designed to keep vegetables fresh by preserving their humidity. For this purpose, the overall cold air circulation is intensified in the crisper. Keep fruits and vegetables in this compart-ment. Keep the green-leaved vegetables and fruits separately to prolong their life.

Crisper Technologies

Blue Light
Fruits and vegetables stored in the crispers that are illuminated with a blue light con-tinue their photosynthesis by means of the wavelength effect of blue light and thus preserve their vitamin content.

VitaminZone
Fruits and vegetables stored in crispers illu-minated with theVitaminZone technology preserve their vitamins for a longer time thanks to the blue, green, red lights and dark cycles, which simulate a day cycle. When the door of your refrigerator is opened during the dark period of theVitam-inZone technology, your refrigerator shall sense this automatically and illuminate the crisper with one of the blue, green or red lights respectively for your convenience. After you have closed the door of the refri-gerator, the dark period will continue, rep-resenting the night time in a day cycle.

Humidity Controlled Crisper

Full fresh
With the humidity controlled crisper feature, the humidity of vegetables and fruits is kept under control and the food is kept fresh for a longer period of time.

We recommend that you place leafy veget-ables such as lettuce, spinach and similar vegetables that are sensitive to moisture loss in the crisper, not upright on their roots, but as horizontally as possible. When placing the vegetables, place heavy and hard vegetables at the bottom and light and soft ones on the top, taking into ac-count the specific weights of vegetables. Never leave vegetables in plastic bags in the crisper. Leaving them in plastic bags causes vegetables to rot in a short time. In situations where contact with other ve-getables is not preferred, use packaging materials such as paper that has a certain level of porosity in terms of hygiene.
Do not put fruits that have a high ethylene gas production such as pear, apricot, peach and particularly apple in the same crisper with other vegetables and fruits. The ethyl-ene gas coming out of these fruits might cause other vegetables and fruits to mature faster and rot in a shorter period of time.

Maintenance and Cleaning

WARNING:
Read the “Safety Instructions” section first.

WARNING:
Unplug the refrigerator before cleaning it.

  • Do not use sharp or abrasive tools to clean the product. Do not use materials such as household cleaning agents, soap, detergents, gas, gasoline, thinner, alcohol, wax, etc.
  • The dust shall be removed from the vent-ilation grill on the rear of the product at least once a year (without opening the cover). Clean the product with a dry cloth.
  • Take care to keep water away from the lamp’s cover and other electrical parts.
  • Clean the door with a damp cloth. Re-move all contents to remove the door and body racks. Remove the door racks by lifting them upwards. Clean and dry the shelves, then attach back in place by sliding from above.
  • Do not use chlorinated water or cleaning products on the exterior surface and chromecoated parts of the product. Chlorine will cause rust on such metallic surfaces.
  • Do not use sharp and abrasive tools, soap, house cleaning materials, deter-gents, gas, gasoline, varnish and similar substances to prevent deformation of the plastic part and removal of prints on the part. Use warm water and a soft cloth for cleaning, and then dry it.
  • On the products without a No-Frost fea-ture, water droplets and icing up to a thickness of a finger may occur on the rear wall of the freezer compartment. Do not clean, and never apply oils or similar materials.
  • Use a mildly dampened micro-fibre cloth to clean the external surface of the product. Sponges and other types of cleaning clothes may cause scratches.
  • To clean all removable components dur-ing the cleaning of the interior surface of the product, wash these components with a mild solution consisting of soap, water and carbonate. Wash and dry thor-oughly. Prevent contact of water with illu-mination components and the control panel.

CAUTION: Do not use vinegar, rubbing alcohol or other alcohol based cleaning agents on any interior surface.

Stainless Steel External Surfaces
Use a non-abrasive stainless steel cleaning agent and apply it with a soft lint-free cloth. To polish, gently wipe the surface with a mi-cro-fibre cloth dampened with water and use dry polishing chamois. Always follow the veins of the stainless steel.

Preventing Odours
The product is manufactured free of any odorous materials. However, keeping the food in inappropriate sections and im-proper cleaning of internal surfaces may lead to odours.

  • To avoid this, clean the inside with car-bonated water every 15 days.
  • Keep the foods in sealed holders, as mi-cro-organisms arising from foods kept in unsealed containers will cause bad odour.
  • Do not keep expired and spoilt foods in the refrigerator.

Protecting Plastic Surfaces
Oil spilled on plastic surfaces may damage the surface and must be cleaned immedi-ately with warm water.

Troubleshooting

Check this list before contacting the ser-vice. Doing so will save you time and money. This list includes frequent com-plaints that are not related to faulty work-manship or materials. Certain features mentioned herein may not apply to your product.

The refrigerator is not working.

  • The power plug is not fully settled. >>> Plug it in to settle completely into the socket.
  • The fuse connected to the socket power-ing the product or the main fuse is blown. >>> Check the fuse.

Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL CONTROL and FLEXI ZONE).

  • The door is opened too frequently. >>> Take care not to open the product’s door too frequently.
  • The environment is too humid. >>> Do not install the product in humid environ-ments.
  • Foods containing liquids are kept in un-sealed holders. >>> Keep the foods con-taining liquids in sealed holders.
  • The product’s door is left open. >>> Do not keep the product’s door open for long periods.
  • The thermostat is set to a very cool tem-perature. >>> Set the thermostat to an ap-propriate temperature.

Compressor is not working.

  • In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product’s cooling system is not balanced, which triggers the compressor thermic safeguard. The product will restart after approximately 6 minutes. If the product does not restart after this period, contact the service.
  • Defrosting is active. >>> This is normal for a fully-automatic defrosting product. The defrosting is carried out periodically.
  • The product is not plugged in. >>> Make sure the power cord is plugged in.
  • The temperature setting is incorrect. >>> Select the appropriate temperature set-ting.
  • The power is out. >>> The product will continue to operate normally once the power is restored.

The refrigerator’s operating noise is in-creasing while in use.

  • The product’s operating performance may vary depending on the ambient tem-perature variations. This is normal and not a malfunction.

The refrigerator runs too often or for too long.

  • The new product may be larger than the previous one. Larger products will run for longer periods.
  • The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.
  • The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside. This is normal.
  • Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.
  • The doors were opened frequently or kept open for long periods. >>> The warm air moving inside will cause the product to run longer. Do not open the doors too frequently.
  • The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.
  • The product may be set to a temperature that is too low. >>> Set the temperature to a higher degree and wait for the product to reach the adjusted temperat-ure.
  • The cooler or freezer door washer may be dirty, worn out, broken or not properly settled. >>> Clean or replace the gasket. Damaged / torn door washer will cause the product to run for longer periods to preserve the current temperature.

The freezer temperature is very low, but the cooler temperature is adequate.

  • The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The cooler temperature is very low, but the freezer temperature is adequate.

  • The cooler compartment temperature is set to a very low degree. >>> Set the cooler compartment temperature to a higher degree and check again.

The food items kept in cooler compart-ment drawers are frozen.

  • The cooler compartment temperature is set to a very low degree. >>> Set the cooler compartment temperature to a higher degree and check again.

The temperature in the cooler or the freezer is too high.

  • The cooler compartment temperature is set to a very high degree. >>> Temperat-ure setting of the cooler compartment has an effect on the temperature in the freezer compartment. Wait until the tem-perature of relevant parts reach the suffi-cient level by changing the temperature of cooler or freezer compartments.
  • The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently.
  • The door may be ajar. >>> Fully close the door.
  • The product may have been recently plugged in or a new food item is placed inside. >>> This is normal. The product will take longer to reach the set temperat-ure when recently plugged in or a new food item is placed inside.
  • Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.

Shaking or noise.

  • The surface is not flat or durable >>> If the product is shaking when moved slowly, adjust the stands to balance the product. Also make sure the ground is sufficiently durable to bear the product.
  • Any items placed on the product may cause noise. >>> Remove any items placed on the product.
  • The product is making noise of liquid flowing, spraying etc.
  • The product’s operating principles in-volve liquid and gas flows. >>> This is normal and not a malfunction.

There is sound of wind blowing coming from the product.

  • The product uses a fan for the cooling process. This is normal and not a mal-function.

There is condensation on the product’s internal walls.

  • Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
  • The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently; if open, close the door.
  • The door may be ajar. >>> Fully close the door.

There is condensation on the product’s exterior or between the doors.

  • The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will dissipate when the humidity is reduced.

The interior smells bad.

  • The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and carbonated water.
  • Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without free of odour.
  • The foods were placed in unsealed hold-ers. >>> Keep the foods in sealed hold-ers. Microorganisms may spread out of unsealed food items and cause bad odour.
  • Remove any expired or spoilt foods from the product.

The door is not closing.

  • Food packages may be blocking the door. >>> Relocate any items blocking the doors.
  • The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the product.
  • The surface is not flat or durable >>> Make sure the surface is flat and suffi-ciently durable to bear the product.

The crisper is jammed.

  • The food items may be in contact with the upper section of the drawer. >>> Re-organize the food items in the drawer.

Temperature on the product surface.

  • High temperature may be observed between two doors, on the side panels and on the rear grill area while your product is operated. This is normal and it does not require servicing.

Fan continues to operate when the door is opened.

  • Fan may continue to operate when the freezer door is open.

WARNING : If the problem persists after following the instructions in this section, contact your vendor or an Authorized Service. Do not try to repair the product. This is normal.

DISCLAIMER / WARNING

Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self- Repair” section). Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered profes-sional repairers in order to avoid safety is-sues. A registered Professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer ac-cording to the methods described in legis-lative acts pursuant to Directive 2009/125/EC. However, only the service agent (i.e.au-thorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by) Grundig shall void the guarantee.

Self-Repair
Self-repair can be done by the end-user with regard to the following spare parts:door handles,door hinges, trays, bas-kets and door gaskets (an updated list is also available support.grundig.com as of 1st March 2021). Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the in-structions in the user manual for selfrepair or which are available in support.grundig.com . For your safety, unplug the product before attempting any self-re-pair.

Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manu-als for self-repair or which are available in support.grundig.com, might give raise to safety issues not attributable to Grundig, and will void the warranty of the product. Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or re-gistered professional repairers. On the con-trary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur.

By way of example, but not limited to,the following repairs must be addressed to au-thorized professional repairers or re-gistered professional repairers:compressor, cooling circuit, main board,inverter board, display board, etc. The manufacturer/seller cannot be held li-able in any case where end-users do not comply with the above. The spare part availability of the refriger-ator that you purchased is 10 years.During this period, original spare parts will be avail-able to operate the refrigerator properly The minimum duration of guarantee of the refrigerator that you purchased is 24 months. This product is equipped with a lighting source of the “G” energy class.

The lighting source in this product shall only be replaced by Professional repairer.

GRUNDIG UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

Your new Grundig product is guaranteed against faulty materials, defective compon-ents or manufacturing defects.

The standard guarantee starts from the date of original purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing. If you have purchased a Built-In/integrated product, the standard guarantee starts from the date of original pur-chase of the product, and lasts for a period of thirty six (36) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing. If you have registered Built-In/integrated product within 90 days of purchase by completing the online registration form, then the standard 36-month guarantee will be extended to 60 months, under the same terms and conditions as detailed below.

If you have any questions about the guaran-tee on your product (including how long it is valid), please contact your retailer or our contact centre on 0333 207 9920 (UK and Northern Ireland) or 01 691 0203 (Republic of Ireland) This guarantee does not in any way dimin-ish or affect your statutory rights in connec-tion with the product. This guarantee is in addition to your statutory rights as a con-sumer. If you have any questions about these rights, please contact the retailer from which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

  • Repairs to the product required as a res-ult of faulty materials, defective compon-ents or manufacturing defects.
  • Functional replacement parts to repair a product.
  • The costs of a Grundig Approved Engin-eer to carry out the repair.

What is not covered?

  • Transit and delivery damage.
  • Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
  • • Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light bulbs.
  • Repairs necessary as a direct or indirect result of:
    • Accidental damage, misuse or abuse of a product.
    • An attempted repair of a product by anyone other than a Grundig Approved Engineer (the “Engineer”).
    • Installation or use of a product where such installation or use fails to meet the requirements contained in this guarantee or the User Instructions Booklet.
  • Repairs to a product operated at any time on commercial or non-residential house-hold premises (unless we have previously agreed to the installation environment).

This guarantee is limited to the cost of re-pairing the product. To the extent permitted by law, the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards. Such financial loss includes but is not limited to loss arising from:

  • Time taken off work.
  • Damaged food, clothing or other items.
  • Meals taken at restaurants or from takeaways.
  • General compensation for inconveni-ence.

Important Notes

  1. Your product is designed and built for domestic household use only.
  2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential domestic household premises, unless we have previously agreed to the in-stallation environment.
  3. The product must be correctly in-stalled, located and operated in accord-ance with the instructions contained in the User Instructions Booklet provided with your product.
  4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Ma-chines,Dishwashers and Electric Cook-ers (as incorrect installation may result in you having to pay for the cost of re-pairing the product).
  5. Gas Cookers must be professionally in-stalled by a Gas Safe (or Gas Networks Ireland for Republic of Ireland) re-gistered gas installer.
  6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of Ireland.
  7. This guarantee is effective from the ini-tial date of purchase of a new product from an authorised retailer and will be void if the product is resold.
  8. This guarantee does not apply to graded sales (where the product is pur-chased as a “second”).
  9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this guarantee. If you have any ques-tions, please call our Call Centre on the number set out above.
  10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to phys-ical or verbal abuse in the course of carrying out their duties.
  11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Grundig offer replacements?
This is a repair-only guarantee. On occa-sion, the Manufacturer may at its sole dis-cretion, replace your product with a new product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when this is not possible, a model of similar spe- cification will be provided. The Manufac-turer will cover the costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and in-stalling the replacement product will not be borne by the Manufacturer unless previ- ously agreed to in writing. The original guar-antee will continue to apply to the replace-ment product; the new product will not come with a new guarantee.

When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will en-deavour to minimize inconvenience and to meet requests for specific timed appoint-ments, this cannot be guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a convenient ap-pointment cannot be arranged. Will there be any charge for the repairs?It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any ser-vice call if:

You cannot provide evidence that your product is covered by this guarantee.

  • Where a service call has been made and the engineer finds that there is no fault with your product.
  • That your product has not been installed or operated in accordance with the User Instructions Booklet.
  • That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
  • For missed appointments.

Payment of these costs are due immedi-ately upon the Engineer providing you with an invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner. If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts, save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply. If you are resident in the Republic of Ire-land, this guarantee will be governed by Ir-ish law and the Irish courts will have juris-diction. This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.

Beko plc is registered in England and Wales with company registration number 02415578.

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation available should the product require atten-tion under guarantee. Please take a few moments to complete the details below, as you will need this in-formation when you call us, or to use our online services. When you call us you may be required to input your serial number into your telephone keypad. For help please visit grundig.co.uk/support/ model-finder.

  • The product model number is printed on the Operating Instruction Booklet / User guide
  • The product model and serial number is printed on the Rating Label affixed to the appliance.
  • The Retailer (Purchased from) and Date of purchase will be printed on your pur-chase receipt or other proof of purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting service under guarantee.

  • Model number
  • Serial number
  • Purchased from
  • Date of purchase

For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating In-structions booklet, as a charge may be levied where no fault is found, and even though your product may still be under guarantee. After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or furniture to be removed or moved. It is your responsibility to ensure our Engin-eers have a clean and safe environment to carry out any repairs. Please have your Model number and Serial number available when you call us, as you may be required to input your serial number into your telephone keypad during your call.

UK Mainland & Northern Ireland:
0333 207 9920 Landline or mobile calls to 0333 numbers cost no more than calls to geographic num-bers 01 or 02, and are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service provider for exact call charges.

Republic of Ireland:
01 691 0203 Service once the manufacturers guaran-tee has expired If you have purchased an extended guaran-tee please refer to the instructions con- tained within the extended guarantee agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a charge. Should you experience any difficulty in ob-taining service please call us on 0333 207 9920 or 01 691 0203

Contact us though our website
Send us a secure message through our on-line contact us form. Please visit our web-site, click Contact Us and choose a product support topic from the list of options. Com-plete the required details and click send message.

Product registrations
For UK and Republic of Ireland product re-gistrations please visit grundig.co.uk/register.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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