Hieha Wireless Carplay Adapter User Manual

June 3, 2024
HiEHA

Hieha Wireless Carplay Adapter

Customer Service

Thank you for your purchase and your support. If you have any issues with your order, please contact our customer department at the following email address: support-us@hieha.net Do not hesitate to get in touch with us if you meet any difficulties installing the unit. We are always available to answer any of your questions and more than happy to take your suggestions.

Product Specification

  • Voltage: 5V
  • Current: 210mA
  • Working temperature: -25-85°

Package Contents

  • CarPlay Adapter * 1
  • User Manual * 1
  • Type-C to A USB cable *1
  • Type-C to C USB cable *1

Function

Convert the original car wired CarPlay to wireless CarPlay

Installation Steps

  1. Please connect the wireless CarPlay adapter to your car unit USB port.
  2. Turn on the Bluetooth and Wifi function.
  3. Pair SmartBox-XXXX device , allow contacts and and sync
  4. Press ” Use CarPlay” and activate CarPlay.

Tips

  1. Make sure that the wireless CarPlay adapter is connected to the USB or Type-C interface of the original car screen with the iPhone interconnection function.
  2. Before the wireless CarPlay adapter is paired and used, make sure to disconnect the Bluetooth and WiFi between your iPhone and the original car screen to avoid interference.
  3. If you have any questions about connecting this wireless CarPlay adapter, please contact Hieha technical support team for a solution.

Support Upgrade Online

  1. Please connect the wireless CarPlay adapter to a USB power adapter.
  2. Turn on your iPhone’s WiFi and join the WiFi devices named “smartBox_xxxx”.
  3. Enter the password ‘88888888’ and find the IP address 192.168.1.101 in your Safari.
  4. After accessing the IP page, you can download the firmware online from your iPhone,which needs to connect to the “smartBox-xxxxx” network until the upgrade is completed.

Hieha Wireless Carplay Adapter-FIG4

Warm Tips

  • Generally, it takes 3-4 minutes to upgrade new firmware, and the orange/green light will keep flashing until the upgrade is successful.
  • Do not power off during the upgrade process.
  •  If the wireless CarPlay adapter works normally, please DO NOT UPGRADE.

Attention

  1. Before connecting, please make sure that the Bluetooth and WiFi of the mobile phone are not connected to other devices. If there is a connection, please disconnect the Bluetooth and WiFi of other devices on the mobile phone. Before changing the mobile phone connection, please turn off the WIFI and Bluetooth of the mobile phone that has been connected to the device before.

  2. If the connection is unsuccessful, please unplug the box and try again. If there is a problem with the connection, please restart the car head unit or reset the head unit to the factory settings.

  3. After the CarPlay connection is successful, the Bluetooth of the mobile phone will be disconnected from our device. At this time, if the Bluetooth of the mobile phone is connected to other audio devices, the sound will Not come from the original car speaker.

  4. The wireless carplay function may not be enabled when the car is started again. At this time, you can re-establish the connection by plugging and unplugging the box.

  5. This product does not support all original cars with wired CarPlay function.

  6. If WiFi and Bluetooth are connecting to other devices, please ignore the Bluetooth and WIFI of other devices on the mobile phone, and connect the Bluetooth and WiFi of this carplay adapter. If you can’t connect, please ignore the Bluetooth name of this product, and keep the Bluetooth off for 5 seconds, and then reconnect to the Bluetooth.

  7. The device WiFi does not need to enter a password. The backup password is 88888888. The iOS15 version may need to enter the WiFi password. If the password is not entered or the WiFi is occupied by other devices, the connection will not succeed.

  8. If you are in the process of connecting, the mobile phone pops up”Allow CarPlay” and you select “Later”, the connection will not be successful, you need to select
    “device name” on the mobile phone “General” = “CarPlay” = “CarPlay”open

  9. To turn off the CarPlay, you need to disconnect the Bluetooth and WiFi of the device on the mobile phone, Or unplug the box.

  10. If the wireless CarPlay function is used under normal or special environment, and the other party cannot hear clearly or has an echo when receiving and receiving calls, please turn on the Bluetooth hands free calling of the mobile phone.

Notice

  • Equipment interference exemption: The main functions of this product maybe subject to electromagnetic interference from some cars, causing partial data loss or small electromagnetic sounds .
  • Risking fringement exemption: This product is not an Apple product, the risk of traffic safety and infringement (including brand, technology,network content source) and other risks arising from the use of this product has nothing to do with the company.
  • Loss of function exemption: Based on the defects of iOS itself or improper upgrade of the mobile phone (including but not limited to jailbreak) or differences in mobile phone equipment of various models or regional differences,or improper operation or improper operation of the original car and vehicle system,or improper upgrade of this product,it may cause the experience of this product. Decline or loss of function (partially or completely).
  • Device disconnection exemption: This product may cause the disconnection phenomenon during the use, such as the connection time is too long or the disconnection problem of the original car’s wired CarPlay itself.This phenomenon is affected by external conditions or the environment. The product has been optimized. when it detects a disconnection, the device immediately Reboot or Manually plug and unplug the box.

Reminder

The “certificate”in this product information is the product that can be used for commercialization after the company’s aging,testing,and related professional testing. The appearance of the product is inconsistent with the publicity proposal, please refer to the actual product.The Bluetooth WiFi chip of this product is provided by Realtek, and its QDID (International Bluetooth Certification License Number) is102756.This product has been authorized or entrusted with IATF16949 (International Organization for Standardization-the organization of automobile industry production parts and related service parts to implement the special requirements of ISO9001) for processing and production within a certain period of time.

U.S Compliance

Output power listed is conducted power. This device contains 20,40 and 80 MHz signal bandwidth. the antenna used with this transmitter must be installed to provide a minimum separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. except in accordance with FCC multi-transmitter product procedures. End-users must be provided with operating procedures for satisfying RF exposure compliance.
This device has shown compliance, in all grant-listed U-NII sub-bands, with the new rules for U-NII devices adopted under Docket N0.13-49 and maybe marketed, manufactured or imported after the June 1,2016 transition deadline This device is certified pursuant to two different Part 15 rules sections.

EU Compliance

AUFN Inc. Hereby declare that this wireless device complies with the third specification of Directive 2014/53/EU. The third-party certification and testing agency entrusted by the company is Anbotek. And a copy of the test report has been stored in the Annotek database.

RoHs Compliance

AUFN Inc. Hereby declare that this product is fulfills the requirement of the Directive 2011/65/EU (RoHS) and amendment Commission Delegated Directive (EU)
2015/863 with effective from 22 July 2019. The third-party certification and testing agency entrusted by the company is Anbotek. And a copy of the test report has been stored in the Annotek database.

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