CISCO Aironet 4800 Series Access Points User Guide
- June 13, 2024
- Cisco
Table of Contents
- Aironet 4800 Series Access Points
- About this Guide
- About the Access Point
- Safety Instructions
- Unpacking
- AP Views, Ports, and Connectors
- Preparing the AP for Installation
- Installation Overview
- Performing a Pre-Installation Configuration
- Mounting and Grounding the Access Point
- Powering the Access Point
- Configuring and Deploying the Access Point
- Checking the Access Point LEDs
- Miscellaneous Usage and Configuration Guidelines
- FAQs
- Related Documentation
- Declarations of Conformity and Regulatory Information
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
GETTING STARTED GUIDE
Cisco Aironet 4800 Series Access Points
Aironet 4800 Series Access Points
First Published: April 28, 2018
Last Updated: December 14, 2021
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE
INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE
SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A
COPY.
The following information is for FCC compliance of Class A devices: This
equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio-frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case users
will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This
equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If the equipment causes interference to radio or television
reception, which can be determined by turning the equipment off and on, users
are encouraged to try to correct the interference by using one or more of the
following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
■ Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC
approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a
program developed by the University of California, Berkeley (UCB) as part of
UCB’s public domain version of the UNIX operating system. All rights reserved.
Copyright © 1981, Regents of the University of California.
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Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax
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About this Guide
This guide provides instructions on how to install your Cisco Aironet 4800
series access points and provides links to resources which can help you
configure the access point. This guide provides mounting instructions and
limited troubleshooting procedures.
The 4800 series access point is referred to as access point or AP in this
document.
About the Access Point
The Cisco Aironet 4800 Series wireless access points provide 802.11ac Wave 2
with Multi User MIMO (MU MIMO). This AP series offers integrated antenna
options, with a dedicated 5 GHz radio and a flexible radio that can be
configured as a 2.4 GHz radio (default) or as an additional 5 GHz radio. In
addition to this flexible (client serving) radio, there is a second flexible
radio specifically for hyperlocation, analytics, and monitoring. This AP
supports a greater overall High Density Experience (HDX) which provides
mission-critical wireless to meet your performance needs. The AP supports full
interoperability with leading 802.11ac clients, and supports a mixed
deployment with other APs and controllers.
A full listing of the access point’s features and specification are provided
in the Cisco Aironet 4800 Series Access Point Data Sheet, at the following
URL:
https://www.cisco.com/c/en/us/products/collateral/wireless/aironet-4800
-access-point/nb-09-air-4800-acces-ds-cte-en.html
Access Point Features
The 4800 series access point is a wireless controller-based product and
supports:
-
Integrated antennas including built-in Hyperlocation antenna array containing 16 antenna elements designed for angle-of-arrival (AoA) technology, capable of <3m location accuracy on Wi-Fi.
The ‘x’ in the model numbers represents the regulatory domain. For information on supported regulatory domains, see the“AP Model Numbers and Regulatory Domains” section on page 6. -
Three radios, where two are standard and the third is a listen-only, 0x4 radio. The third radio in listen-only mode allows the AP to perform analytics, Hyperlocation, and Wireless Security Monitoring (WIPS and WIDS) while the two primary radios continue to serve clients.
-
Flexible Radio Assignment, allowing for either manual configuration or for the APs to intelligently determine the operating role of the integrated radios based on the available RF environment. The AP can operate in the following modes:
— 2.4 GHz and 5 GHz role, where one radio serves clients in 2.4 GHz mode, while the other serves clients in 5 GHz mode.
— Dual 5 GHz radio with both radios operating in the 5 GHz band, actively serving client devices to maximize the benefits of 802.11ac Wave 2 and to increase client device capacity.
— Wireless Security Monitoring and 5 GHz role, where one radio serves 5 GHz clients, while the other radio scans both 2.4 GHz and 5 GHz for wIPS attackers, CleanAir interferers, and rogue devices. -
Multigigabit Ethernet (mGig) support providing multiple Gigabit uplink speeds of 2.5 Gbps and 5 Gbps in addition to 100 Mbps and 1 Gbps speeds. All speeds are supported on Category 5e cabling, as well as 10GBASE-T cabling.
-
Multiuser Multiple-Input Multiple-Output (MU-MIMO) technology with 3 spatial streams.
-
MIMO equalization capabilities, which optimize uplink performance and reliability by reducing the impact of signal fade.
-
Cross-AP Noise Reduction, a Cisco innovation that enables APs to intelligently collaborate in real time about RF conditions so that users connect with optimized signal quality and performance.
-
Optimized AP Roaming for ensuring that client devices associate with the AP in their coverage range that offers the fastest data rate available.
-
Cisco CleanAir technology enhanced with 160MHz channel support. CleanAir delivers proactive, high-speed spectrum intelligence across 20-, 40-, and 80-, and 160-MHz-wide channels to combat performance problems arising from wireless interference.
-
Analytics capabilities providing event-driven real-time data captures with real-time visibility into Cisco DNA Center and potential third party analytics
-
Advanced location features
-
Built-in BLE radio capable of BLE TX/RX
-
Built-in compass to assist CMX/Cisco Prime Infrastructure
-
Cisco Prime Infrastructure support to address full location planning and serviceability tool as well as additional Hyperlocation mapping enhancements
The AP supports the following operating modes: -
Local—This is the default mode for the Cisco AP. In this mode, the AP does not serve clients.
-
Flexconnect—Flexconnect mode for the Cisco AP.
-
Monitor—This is the monitor-only mode for the Cisco AP.
-
SE-connect—Spectrum expert-only connect mode allows the AP to perform spectrum intelligence.
-
Sensor—Sensor mode for the Cisco AP.
The AP can only be configured to Sensor mode if it is an external antenna AP with no DART connected.
However, for external antenna APs with DART connected or internal antenna APs, only the dual-band radio can be set to Sensor role. The dual-band radio can operate as a sensor on both the 2.4 GHz and 5 GHz bands. This allows the other radio to serve clients or perform other operations on 5 GHz. -
Sniffer—In the wireless sniffer mode, the AP starts sniffing the air on a given channel. It captures and forwards all the packets from the clients on that channel to a remote machine that runs Airopeek or Wireshark (packet analyzers for IEEE 802.11 wireless LANs). This includes information on the time stamp, signal strength, packet size, etc.
In the sniffer mode, the server to which the data is sent should be on the same VLAN as the wireless controller management VLAN otherwise an error will be displayed. -
Security—Security mode for the Cisco AP.
-
Hyperlocation—Hyperlocation mode for the Cisco AP.
AP Model Numbers and Regulatory Domains
AP Type | Model Number | Details |
---|
Access Point for indoor environments, with internal
antennas| AIR-AP4800-x-K9| Dual-band, controller-based 802.11a/g/n/ac
AIR-AP4800-x-K9C
AIR-AP4800-B-K9++
You need to verify whether the AP model you have is approved for use in your
country. To verify approval and to identify the regulatory domain that
corresponds to a particular country, visit
http://www.cisco.com/go/aironet/compliance. Not all regulatory domains have
been approved. As and when they are approved, this compliance list will be
updated.
Antennas and Radios
The 4800 series access point contains a dedicated 5 GHz radio and a flexible
radio that can be configured as a 2.4 GHz radio (default) or as an additional
5 GHz radio. The 4800 series access point configurations are:
- AIR-AP4800-x-K9—One 2.4 GHz/5 GHz flexible radio, one 5 GHz radio, and one special analytics radio.
- AIR-AP4800-x-K9C—One 2.4 GHz/5 GHz flexible radio, one 5 GHz radio, and one special analytics radio.
- AIR-AP4800-B-K9++—One 2.4 GHz/5 GHz flexible radio, one 5 GHz radio, and one special analytics radio.
Internal Antennas
The 4800 series access point has 25 integrated antennas that perform the
following functions:
-
Four dual band 2.4/5 GHz (macro-cell) antennas for wide are client coverage
-
Four single band 5 GHz (micro-cell) antennas for High Density and dual 5 GHz client coverage
-
One Bluetooth antenna used for beaconing
The 16 element antenna array (below) handles the BLE on receive. -
One 16 element antenna array (dual and single band antennas) used for WLAN analytics, client location, Wireless Security Monitoring, and Hyperlocation
These antennas are dynamically switched in and out depending upon the modes being used.
Safety Instructions
Translated versions of the following safety warnings are provided in the
translated safety warnings document that is shipped with your access point.
The translated warnings are also in the Translated Safety Warnings for Cisco
Aironet Access Points, which is available on Cisco.com.
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be familiar with standard practices for
preventing accidents. Use the statement number provided at the end of each
warning to locate its translation in the translated safety warnings that
accompanied this device.
Statement 1071
SAVE THESE INSTRUCTIONS
Read the installation instructions before you connect the system to its power
source. Statement 1004
Installation of the equipment must comply with local and national electrical
codes. Statement 1074
This product relies on the building’s installation for short-circuit
(overcurrent) protection. Ensure that the protective device is rated not
greater than:
20A. Statement 1005
Do not operate your wireless network device near unshielded blasting caps or
in an explosive environment unless the device has been modified to be
especially qualified for such use. Statement 245B
In order to comply with FCC radio frequency (RF) exposure limits, antennas
should be located at a minimum of 12 inches (30 cm) or more from the body of
all persons.
Statement 332
The fasteners you use to mount an access point on a ceiling must be capable of
maintaining a minimum pullout force of 20 lbs (9 kg) each and must use a
minimum of four holes on the mounting bracket.
This product and all interconnected equipment must be installed indoors within
the same building, including the associated LAN connections as defined by
Environment A of the IEEE 802.af Standard.
The access point is suitable for use in environmental air space in accordance
with section 300.22.C of the National Electrical Code and sections 2-128,
12-010(3), and 12-100 of the Canadian Electrical Code, Part 1, C22.1. You
should not install the power supply or power injector in air handling spaces.
Use only with listed ITE equipment.
Unpacking
To unpack the access point, follow these steps:
Step 1 Unpack and remove the access point and the accessory kit from the
shipping box.
Step 2 Return any packing material to the shipping container and save it for
future use.
Step 3 Verify that you have received the items listed below. If any item is
missing or damaged, contact your Cisco representative or reseller for
instructions.
— The access point
— Mounting bracket (selected when you ordered the access point)
— Adjustable ceiling-rail clip (selected when you ordered the access point)
AP Views, Ports, and Connectors
1 | Status LED |
---|---|
2 | Location of the ports and connectors on the head of the AP |
The ports and connections on the bottom of the access point are shown in Figure 2.
1 | Kensington lock slot |
---|---|
2 | Mode button |
3 | Console port |
4 | USB port |
5 | AUX / Gigabit Ethernet port |
6 | PoE / mGig port |
7 | 48 VDC power port |
Preparing the AP for Installation
Before you mount and deploy your access point, we recommend that you perform a
site survey (or use the site planning tool) to determine the best location to
install your access point.
You should have the following information about your wireless network
available:
-
Access point locations.
-
Access point mounting options: below a suspended ceiling or on a flat horizontal surface.
You can mount the access point above a suspended ceiling but you must purchase additional mounting hardware: See “Mounting and Grounding the Access Point” section on page 13 for additional information. -
Access point power options: PoE+ via powered switch, mid-span, or power injector (usually located in a wiring closet). If PoE+ is not available, this access point may be powered by a local DC power supply (Cisco AIR-PWR-C).
When the access point is located above the ceiling tiles (in the building’s environmental airspace, also known as plenum) care must be taken to ensure the power supply, or power injector if used, is not co-located in the building’s plenum airspace. This may not be in compliance with local safety regulations.
Cisco recommends that you make a site map showing access point locations so that you can record the device MAC addresses from each location and return them to the person who is planning or managing your wireless network.
Installation Overview
Installing the access point involves these operations:
Step 1 Performing a Pre-Installation Configuration, page 10 (optional)
Step 2 Mounting and Grounding the Access Point, page 13
Step 3 Powering the Access Point, page 15
Step 4 Preparing the AP for Installation, page 9
Performing a Pre-Installation Configuration
The following procedures ensure that your access point installation and
initial operation go as expected. This procedure is optional.
Note Performing a pre-installation configuration is an optional procedure. If
your network controller is properly configured, you can install your access
point in its final location and connect it to the network from there.
See the “Deploying the Access Point on the Wireless Network” section on page
17 for details.
The following pre-installation configuration procedure does not include
configuring Link Aggregation or configuration via Cisco Mobility Express.
Note
- For information on configuring Link Aggregation, see the Cisco Wireless LAN Controller Configuration Guide, Release 8.6, at this URL:
https://www.cisco.com/c/en/us/td/docs/wireless/controller/8-6/config- guide/b_cg86/ports_and_interfa ces.html#ID1466
The pre-installation configuration setup is illustrated in Figure 3.Step 1 Make sure that the Cisco Wireless LAN Controller DS
port is connected to the network. Use the CLI, web-browser interface, or Cisco
Prime Infrastructure procedures as described in the appropriate Cisco Wireless
LAN Controller Configuration guide.
a. Make sure that access points have Layer 3 connectivity to the Cisco
Wireless LAN Controller Management and AP-Manager Interface.
b. Configure the switch to which your access point is to attach. See the Cisco
Wireless LAN Controller Configuration Guide for the release you are using, for
additional information.
c. Set the Cisco Wireless LAN Controller as the master so that new access
points always join with it.
d. Make sure DHCP is enabled on the network. The access point must receive its
IP address through DHCP.
e. CAPWAP UDP ports must not be blocked in the network.
f. The access point must be able to find the IP address of the controller.
This can be accomplished using DHCP, DNS, or IP subnet broadcast. This guide
describes the DHCP method to convey the controller IP address. For other
methods, refer to the product documentation. See also the “Configuring DHCP
Option 43” section on page 21 for more information.
Step 2 Apply power to the access point. See Powering the Access Point, page
15.
a. As the access point attempts to connect to the controller, the LEDs cycle
through a green, red, and amber sequence, which can take up to 5 minutes.
If the access point remains in this mode for more than five minutes, the
access point is unable to find the Master Cisco Wireless LAN Controller. Check
the connection between the access point and the Cisco Wireless LAN Controller
and be sure that they are on the same subnet.
b. If the access point shuts down, check the power source.
c. After the access point finds the Cisco Wireless LAN Controller, it attempts
to download the new operating system code if the access point code version
differs from the Cisco Wireless LAN Controller code version.
While this is happening, the Status LED blinks amber.
d. If the operating system download is successful, the access point reboots.
Step 3 Configure the access point if required. Use the controller CLI,
controller GUI, or Cisco Prime Infrastructure to customize the access-point-
specific 802.11ac network settings.
Step 4 If the pre-installation configuration is successful, the Status LED is
green indicating normal operation.
Disconnect the access point and mount it at the location at which you intend
to deploy it on the wireless network.
Step 5 If your access point does not indicate normal operation, turn it off
and repeat the pre-installation configuration.
When you are installing a Layer 3 access point on a different subnet than the
Cisco Wireless LAN Controller, be sure that a DHCP server is reachable from
the subnet on which you will be installing the access point, and that the
subnet has a route back to the Cisco Wireless LAN Controller. Also be sure
that the route back to the Cisco Wireless LAN Controller has destination UDP
ports 5246 and 5247 open for CAPWAP communications. Ensure that the route back
to the primary, secondary, and tertiary wireless LAN controller allows IP
packet fragments. Finally, be sure that if address translation is used, that
the access point and the Cisco Wireless LAN Controller have a static 1-to-1
NAT to an outside address. (Port Address Translation is not supported.)
Mounting and Grounding the Access Point
Cisco Aironet 4800 series access points can be mounted in several
configurations – on a suspended ceiling, on a hard ceiling, on an electrical
or network box, and above a suspended ceiling.
Go to the following URL for access point mounting instructions:
http://www.cisco.com/c/en/us/td/docs/wireless/access_point/mounting/guide/apmount.html
The standard mounting hardware supported by the AP is listed in Table 1.
Table 1 Brackets and Clips for Mounting the AP
| Part Number| Description
---|---|---
1 Brackets| AIR-AP-BRACKET-1| Low-profile bracket (This is the default option)
AIR-AP-BRACKET-2| Universal bracket
Clips| AIR-AP-T-RAIL-R| Ceiling Grid Clip (Recessed mounting) (This is the
default option)
AIR-AP-T-RAIL-F| Ceiling Grid Clip (Flush mounting)
AIR-CHNL-ADAPTER| Optional adapter for channel-rail ceiling grid profile.
- Mount the AP using no less than four screw holes on a bracket.
When mounting the AP in areas where there is a possibility of the AP being knocked off the mounting bracket, use the lock hasp on the back of the AP (see Figure 4) to lock it to the bracket. Also, see Figure 4 to know how the power cable is to be routed.
1 | Power cable routing |
---|---|
2 | Position of the lock for locking the AP to the bracket |
Powering the Access Point
The AP can be powered out-of-the-box with the following options:
| AP Functionality| PoE Budget @ PSE (Watts)| 802.3af or PWRINJ5| 802.3at PoE+
PWRINJ6| 802.3bt uPoE
AIR-PWR50
---|---|---|---|---|---
PoE (802.3at)| It is recommended to:
• Disable USB and AUX port
• Limit mGig to 1GbE| 30W| Not supported| Supported| Supported
PoE (803.bt/uPoE)| All features enabled.| 32W| Not supported| Not supported|
Supported
The USB port is designed only for use with Cisco-approved devices. Usage of non-Cisco approved third-party USB modules with this Access Point is not supported. The behavior of such USB devices and the impact to the Access Point is not guaranteed.
Configuring and Deploying the Access Point
This section describes how to connect the access point to a wireless LAN
controller. Because the configuration process takes place on the controller,
see the Cisco Wireless LAN Controller Configuration Guide for additional
information.
The information in this section does not include configuring Link Aggregation.
For information on configuring Link Aggregation, see the Cisco Wireless LAN
Controller Configuration Guide at the following URL:
https://www.cisco.com/c/en/us/support/wireless/wireless-lan-controller-
software/products-installation-and-configuration-guides-list.html
The Controller Discovery Process
CAPWAP support is provided in controller software release 5.2 or later.
However, your controller must be running the release that supports 4800 series
access points, as specified in the access point data sheet.
The access point uses standard Control and Provisioning of Wireless Access
Points Protocol (CAPWAP) to communicate between the controller and other
wireless access points on the network. CAPWAP is a standard, inter-operable
protocol which enables an access controller to manage a collection of wireless
termination points. The discovery process using CAPWAP is identical to the
Lightweight Access Point Protocol (LWAPP) used with previous Cisco Aironet
access points.
LWAPP-enabled access points are compatible with CAPWAP, and conversion to a
CAPWAP controller is seamless.
Deployments can combine CAPWAP and LWAPP software on the controllers.
You cannot edit or query any access point using the controller CLI if the name
of the access point contains a space.
The functionality provided by the controller does not change except for
customers who have Layer 2 deployments, which CAPWAP does not support.
In a CAPWAP environment, a wireless access point discovers a controller by
using CAPWAP discovery mechanisms and then sends it a CAPWAP join request. The
controller sends the access point a CAPWAP join response allowing the access
point to join the controller. When the access point joins the controller, the
controller manages its configuration, firmware, control transactions, and data
transactions.
Make sure that the controller is set to the current time. If the controller is
set to a time that has already occurred, the access point might not join the
controller because its certificate may not be valid for that time.
For additional information about the discovery process and CAPWAP, see the
Cisco Wireless LAN Controller Software Configuration Guide. This document is
available on Cisco.com.
Access points must be discovered by a controller before they can become an
active part of the network. The access point supports these controller
discovery processes:
-
Layer 3 CAPWAP discovery—Can occur on different subnets than the access point and uses IP addresses and UDP packets rather than MAC addresses used by Layer 2 discovery.
-
Locally stored controller IP address discovery—If the access point was previously joined to a controller, the IP addresses of the primary, secondary, and tertiary controllers are stored in the access point non-volatile memory. This process of storing controller IP addresses on an access point for later deployment is called priming the access point.
For more information about priming, see the “Performing a Pre-Installation Configuration” section on page 10. -
DHCP server discovery—This feature uses DHCP option 43 to provide controller IP addresses to the access points.
Cisco switches support a DHCP server option that is typically used for this capability. For more information about DHCP option 43, see the “Configuring DHCP Option 43” section on page 21. -
DNS discovery—The access point can discover controllers through your domain name server (DNS). For the access point to do so, you must configure your DNS to return controller IP addresses in response to CISCO-CAPWAP-CONTROLLER.localdomain, where localdomain is the access point domain name. Configuring the CISCO-CAPWAP-CONTROLLER provides backwards compatibility in an existing customer deployment. When an access point receives an IP address and DNS information from a DHCP server, it contacts the DNS to resolve CISCO-CAPWAP-CONTROLLER.localdomain. When the DNS sends a list of controller IP addresses, the access point sends discovery requests to the controllers.
Deploying the Access Point on the Wireless Network
After you have mounted the access point, follow these steps to deploy it on
the wireless network:
Step 1 Connect and power up the access point.
Step 2 Observe the access point LED (for LED descriptions, see “Checking the
Access Point LEDs” section on page 18).
a. When you power up the access point, it begins a power-up sequence that you
can verify by observing the access point LED. If the power-up sequence is
successful, the discovery and join process begins. During this process, the
LED blinks sequentially green, red, and off. When the access point has joined
a controller, the LED is chirping green if no clients are associated or green
if one or more clients are associated.
b. If the LED is not on, the access point is most likely not receiving power.
c. If the LED blinks sequentially for more than 5 minutes, the access point is
unable to find its primary, secondary, and tertiary Cisco Wireless LAN
Controller. Check the connection between the access point and the Cisco
Wireless LAN Controller, and be sure the access point and the Cisco Wireless
LAN Controller are either on the same subnet or that the access point has a
route back to its primary, secondary, and tertiary Cisco Wireless LAN
Controller. Also, if the access point is not on the same subnet as the Cisco
Wireless LAN Controller, be sure that there is a properly configured DHCP
server on the same subnet as the access point.
See the “Configuring DHCP Option 43” section on page 21 for additional
information.
Step 3 Reconfigure the Cisco Wireless LAN Controller so that it is not the
Master.
A Master Cisco Wireless LAN Controller should be used only for configuring
access points and not in a working network.
Checking the Access Point LEDs
Regarding LED status colors, it is expected that there will be small
variations in color intensity and hue from unit to unit. This is within the
normal range of the LED manufacturer’s specifications and is not a defect.
The access point status LED indicates various conditions and are described in
Table 2.
Table 2 LED Status Indications
Message Type | LED State | Message Meaning |
---|---|---|
Association status | Green | Normal operating condition, but no wireless client |
associated
Blue| Normal operating condition, at least one wireless client association
Boot loader status| Green| Executing boot loader
Boot loader error| Blinking Green| Boot loader signing verification failure
Operating status| Blinking Blue| Software upgrade in progress
Alternating between Green and Red| Discovery/join process in progress
Cycling through Red-Off-Green-Off-Blue-Off| Access point location command
invoked from controller web interface.
Access point operating system errors| Cycling through Blue-Red-Green-Off|
General warning; insufficient inline power
Miscellaneous Usage and Configuration Guidelines
Using the Mode Button
Using the Mode button (see Figure 2) you can:
-
Reset the AP to the default factory-shipped configuration
-
Clear the AP internal storage including all configuration files
To use the mode button, press, and keep pressed, the mode button on the access point during the AP boot cycle. Wait until the AP status LED changes to Amber. During this, the AP console shows a seconds counter, counting the number of seconds the mode button is pressed. Then: -
To reset the AP to it’s default factory-shipped configuration, keep the mode button pressed for less than 20 seconds.
The AP configuration files are cleared.
This resets all configuration settings to factory defaults, including passwords, WEP keys, the IP address, and the SSID. -
To clear the AP internal storage, including all configuration files, keep the mode button pressed for more than 20 seconds, but less than 60 seconds.
If the mode button is pressed for more than 30 seconds but less than 60
seconds, the FIPS mode flag is also cleared during the full factory reset of
the AP. The FIPS flag when set disables console access.
The AP status LED changes from Amber to Red, and all the files in the AP
storage directory are cleared.
If you keep the mode button pressed for more than 60 seconds, the mode button
is assumed faulty and no changes are made.
Troubleshooting the Access Point to Cisco Controller Join Process
Ensure that your controller is running the latest Cisco Wireless Controller
Software Release as specified in the access point data sheet.
Access points can fail to join a controller for many reasons: a RADIUS
authorization is pending; self-signed certificates are not enabled on the
controller; the regulatory domains of the access point and the controller
don’t match, and so on.
Controller software enables you to configure the access points to send all
CAPWAP-related errors to a syslog server.
You do not need to enable any debug commands on the controller because all of
the CAPWAP error messages can be viewed from the syslog server itself.
The state of the access point is not maintained on the controller until it
receives a CAPWAP join request from the access point. Therefore, it can be
difficult to determine why the CAPWAP discovery request from a certain access
point was rejected. In order to troubleshoot such joining problems without
enabling CAPWAP debug commands on the controller, the controller collects
information for all access points that send a discovery message to it and
maintains information for any access points that have successfully joined it.
The controller collects all join-related information for each access point
that sends a CAPWAP discovery request to the controller. Collection begins
with the first discovery message received from the access point and ends with
the last configuration payload sent from the controller to the access point.
You can view join-related information for up to three times the maximum number
of access points supported by the platform for the 2500 series controllers and
the Controller Network Module within the Cisco 28/37/38xx Series Integrated
Services Routers.
The maximum number of access points varies for the Cisco WiSM2, depending on
which controller software release is being used.
When the controller is maintaining join-related information for the maximum
number of access points, it does not collect information for any more access
points.
An access point sends all syslog messages to IP address 255.255.255.255 by
default when any of the following conditions are met:
- An access point running software release 8.2.110.0 or later has been newly deployed.
- An existing access point running software release 8.2.110.0 or later has been reset after clearing the configuration.
If any of these conditions are met and the access point has not yet joined a
controller, you can also configure a DHCP server to return a syslog server IP
address to the access point using option 7 on the server. The access point
then starts sending all syslog messages to this IP address.
When the access point joins a controller for the first time, the controller
sends the global syslog server IP address (the default is 255.255.255.255) to
the access point. After that, the access point sends all syslog messages to
this IP address until it is overridden by one of the following scenarios:
- The access point is still connected to the same controller, and the global syslog server IP address configuration on the controller has been changed using the config ap syslog host global syslog_server_IP_address command. In this case, the controller sends the new global syslog server IP address to the access point.
- The access point is still connected to the same controller, and a specific syslog server IP address has been configured for the access point on the controller using the config ap syslog host specific Cisco_AP syslog_server_IP_address command. In this case, the controller sends the new specific syslog server IP address to the access point.
- The access point is disconnected from the controller and joins another controller. In this case, the new controller sends its global syslog server IP address to the access point.
- Whenever a new syslog server IP address overrides the existing syslog server IP address, the old address is erased from persistent storage, and the new address is stored in its place. The access point also starts sending all syslog messages to the new IP address provided the access point can reach the syslog server IP address.
You can configure the syslog server for access points and view the access
point join information only from the controller CLI.
Important Information for Controller-based Deployments
Keep these guidelines in mind when you use 4800 series access points:
-
The access point can only communicate with Cisco Wireless LAN Controllers.
-
The access point does not support Wireless Domain Services (WDS) and cannot communicate with WDS devices.
However, the controller provides functionality equivalent to WDS when the access point joins it. -
CAPWAP does not support Layer 2. The access point must get an IP address and discover the controller using Layer 3, DHCP, DNS, or IP subnet broadcast.
-
The access point console port is enabled for monitoring and debug purposes. All configuration commands are disabled when the access point is connected to a controller.
Configuring DHCP Option 43
You can use DHCP Option 43 to provide a list of controller IP addresses to the
access points, enabling them to find and join a controller.
The following is a DHCP Option 43 configuration example on a Windows 2003
Enterprise DHCP server for use with Cisco Aironet lightweight access points.
For other DHCP server implementations, consult product documentation for
configuring DHCP Option 43. In Option 43, you should use the IP address of the
controller management interface.
DHCP Option 43 is limited to one access point type per DHCP pool. You must
configure a separate DHCP pool for each access point type.
The 4800 series access point uses the type-length-value (TLV) format for DHCP
Option 43. DHCP servers must be programmed to return the option based on the
access point DHCP Vendor Class Identifier (VCI) string (DHCP Option 43).
The VCI string for the 4800 series access point is:
Cisco AP c4800
The format of the TLV block is listed below:
- Type: 0xf1 (decimal 241)
- Length: Number of controller IP addresses * 4
- Value: List of WLC management interfaces
To configure DHCP Option 43 in the embedded Cisco IOS DHCP server, follow
these steps:
Step 1 Enter configuration mode at the Cisco IOS CLI.
Step 2 Create the DHCP pool, including the necessary parameters such as
default router and name server. A DHCP scope example is as follows:
ip dhcp pool
network
default-router
dns-server
Where:
FAQs
What is Flexible Radio Assignment?
The Flexible Radio Assignment (FRA) feature automatically detects when a high number of devices are connected to a network and changes the dual radios in the access point from 2.4 GHz/5 GHz to 5 GHz/5 GHz to serve more clients. FRA allows for either manual configuration or for the APs to intelligently determine the operating role of the integrated radios based on the available RF environment. The access point performs this function while still monitoring the network for security threats and RF Interference that may affect performance. Flexible Radio Assignment improves mobile user experience for high-density networks. The AP can operate in the following modes: • Default operating mode—Serving Clients on both 2.4 GHz and 5 GHz, where one radio serves clients in 2.4 GHz mode, while the other serves clients in 5 GHz mode. • Dual 5 GHz Mode—Serving clients on both 5 GHz Radios to maximize the benefits of 802.11ac Wave 2 and to increase client device capacity. • Wireless Security Monitoring and 5 GHz role—Flexible radio that serves 5 GHz clients, while the other radio scans both 2.4 GHz and 5 GHz for wIPS attackers, CleanAir interferers, and rogue devices.
What is Cisco Multigigabit Ethernet?
Cisco Multigigabit Ethernet (mGig) is a unique Cisco innovation debuting in the Cisco Aironet 4800 Access Points. With the increasing popularity of 802.11ac and new wireless applications, wireless devices now require more network bandwidth. Hence, there is a need for a technology that supports speeds higher than 1 Gbps on all cabling infrastructure. Cisco Multigigabit technology allows you to achieve bandwidth speeds from 1 to 10 Gbps over traditional Cat 5e cabling or newer. The Cisco AP4800 supports up to 5 Gbps using mGig. For more information see the Cisco Multigigabit FAQ at the following URL: http://www.cisco.com/c/dam/en/us/solutions/collateral /enterprise-networks/catalyst-multigigabit-switching/multigiga bit-ethernet- technology.pdf
How Does Auto-Link Aggregation work with the 4800?
The 4800 AP supports automatic Link Aggregation (LAG) across its Ethernet and AUX ports. This provides up to 2 Gbps of uplink speed to the access point. When operating in LAG, the Multigigabit Ethernet port will operate as a single Gigabit Ethernet port. The following Cisco switching series support LAG with the 4800 AP: Catalyst 3850/all models (non-CA mode) Catalyst 3650/all models (non-CA mode) Catalyst 4500/Sup-8E Catalyst 6500/Sup 720 or newer Catalyst 9000 series
Can the USB port be used? The primary purpose of the USB port would be to provide power to Cisco-approved USB devices. However, currently, there is no software support for the USB port at this time.
Related Documentation
All support information for the Cisco Aironet 4800 series access point is
available at the following URL:
http://www.cisco.com/c/en/us/support/wireless/aironet-4800-series/tsd-
products-support-series-home.html
For detailed information and guidelines for configuring and deploying your
access point in a wireless network, see the following documentation:
- Cisco Aironet 4800 Series Access Point Data sheet at the following URL: https://www.cisco.com/c/en/us/products/collateral/wireless/aironet-4800-access-point/nb-09-air-4800-accesds-cte-en.html
- Cisco Wireless LAN Controller Configuration Guide at the following URL: http://www.cisco.com/c/en/us/support/wireless/wireless-lan-controller-software/products-installation-and-configuration-guides-list.html
- Release Notes for Cisco Wireless LAN Controllers and Lightweight Access Points at the following URL: http://www.cisco.com/c/en/us/support/wireless/wireless-lan-controller-software/products-release-notes-list.html
- Cisco Digital Network Architecture Center User Guide at the following URL: https://www.cisco.com/c/en/us/td/docs/cloud-systems-management/network-automation-and-management/dna-center/1-1/user_guide/b_dnac_ug_1_1.html
- Cisco Hyperlocation Deployment Guide at the following URL: http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-1/Halo-DG/b_hyperlocation-deployment-guide.html
- Cisco Hyperlocation Module with Advanced Security Datasheet at the following URL: http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-1/Halo-DG/b_hyperlocation-deployment-guide.html
Declarations of Conformity and Regulatory Information
This section provides declarations of conformity and regulatory information
for the Cisco Aironet 4800 Series Access Points. You can find additional
information at this URL:
www.cisco.com/go/aironet/compliance
Manufacturers Federal Communication Commission Declaration of Conformity
Statement Access Point Models
AIR-AP4800-B-K9
Certification Number
LDKBRB4K1779
Manufacturer:
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
This device complies with Part 15 rules. Operation is subject to the following
two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and radiates radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference. However, there is no guarantee that interference will not occur. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician.
The Part 15 radio device operates on a non-interference basis with other
devices operating at this frequency when using the integrated antennas. Any
changes or modification to the product not expressly approved by Cisco could
void the user’s authority to operate this device.
VCCI Statement for Japan
Warning
This is a Class B product based on the standard of the Voluntary Control
Council for Interference from Information Technology Equipment (VCCI). If this
is used near a radio or television receiver in a domestic environment, it may
cause radio interference. Install and use the equipment according to the
instruction manual.
Guidelines for Operating Cisco Aironet Access Points in Japan
This section provides guidelines for avoiding interference when operating
Cisco Aironet access points in Japan. These guidelines are provided in both
Japanese and English.
Japanese Translation
This equipment operates in the same frequency bandwidth as industrial,
scientific, and medical devices such as microwave ovens and mobile object
identification (RF-ID) systems (licensed premises radio stations and
unlicensed specified low-power radio stations) used in factory production
lines.
- Before using this equipment, make sure that no premises radio stations or specified low-power radio stations of RF-ID are used in the vicinity.
- If this equipment causes RF interference to a premises radio station of RF-ID, promptly change the frequency or stop using the device; contact the number below and ask for recommendations on avoiding radio interference, such as setting partitions.
- If this equipment causes RF interference to a specified low-power radio station of RF-ID, contact the number below.
Contact Number: 03-6434-6500
Statement 371—Power Cable and AC Adapter
When installing the product, please use the provided or designated
connection cables/power cables/AC adaptors. Using any other cables/adaptors
could cause a malfunction or a fire. Electrical Appliance and Material Safety
Law prohibits the use of UL-certified cables (that have the “UL” shown on the
code) for any other electrical devices than products designated by CISCO. The
use of cables that are certified by Electrical Appliance and Material Safety
Law (that have “PSE” shown on the code) is not limited to CISCO-designated
products.
Industry Canada
Access Point Models
AIR-AP4800-A-K9
Certification Number
2461N-BRB4K1779
Canadian Compliance Statement
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential radio interference to
other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communication.
This radio transmitter has been approved by Industry Canada to operate with
the antenna types listed below with the maximum permissible gain and required
antenna impedance for each antenna type indicated. Antenna types not included
in this list, having a gain greater than the maximum gain indicated for that
type, are strictly prohibited for use with this device.
Antenna Type | Antenna Gain | Antenna Impedance |
---|---|---|
Dual-band Omni | 2/4 dBi | 50 ohms |
Dual-band Dipole | 2/4 dBi | 50 ohms |
Dual-Band Directional | 6/6 dBi | 50 ohms |
Operation in the band 5150-5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems.
Users are advised that high-power radars are allocated as primary users (i.e.
priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these
radars could cause interference and/or damage to LE-LAN devices.
European Community, Switzerland, Norway, Iceland, and Liechtenstein
Access Point Models:
AIR-AP4800-E-K9
For detailed compliance information, see the EU Directive 2014/53/EU –
Compliance Information document, at:
https://www.cisco.com/web/dofc/12751875.pdf
Declaration of Conformity for RF Exposure
This section contains information on compliance with guidelines related to RF
exposure.
Generic Discussion on RF Exposure
The Cisco products are designed to comply with the following national and
international standards on Human Exposure to Radio Frequencies:
- US 47 Code of Federal Regulations Part 2 Subpart J
- American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers / IEEE C 95.1 (99)
- International Commission on Non Ionizing Radiation Protection (ICNIRP) 98
- Ministry of Health (Canada) Safety Code 6. Limits on Human Exposure to Radio Frequency Fields in the range from 3kHz to 300 GHz
- Australia Radiation Protection Standard
To ensure compliance with various national and international Electromagnetic
Field (EMF) standards, the system should only be operated with Cisco approved
antennas and accessories.
This Device Meets International Guidelines for Exposure to Radio Waves
The 4800 series device includes a radio transmitter and receiver. It is
designed not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) recommended by international guidelines. The
guidelines were developed by an independent scientific organization (ICNIRP)
and include a substantial safety margin designed to ensure the safety of all
persons, regardless of age and health.
As such the systems are designed to be operated as to avoid contact with the
antennas by the end user. It is recommended to set the system in a location
where the antennas can remain at least a minimum distance as specified from
the user in accordance to the regulatory guidelines which are designed to
reduce the overall exposure of the user or operator.
Separation Distance
MPE | Distance | Limit |
---|---|---|
0.6 mW/cm2 | 30 cm (12 inches) | 1.00 mW/cm2 |
The World Health Organization has stated that present scientific information
does not indicate the need for any special precautions for the use of wireless
devices. They recommend that if you are interested in further reducing your
exposure then you can easily do so by reorienting antennas away from the user
or placing he antennas at a greater separation distance then recommended.
This Device Meets FCC Guidelines for Exposure to Radio Waves
The 4800 series device includes a radio transmitter and receiver. It is
designed not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) as referenced in FCC Part 1.1310. The guidelines are
based on IEEE ANSI C 95.1 (92) and include a substantial safety margin
designed to ensure the safety of all persons, regardless of age and health.
As such the systems are designed to be operated as to avoid contact with the
antennas by the end user. It is recommended to set the system in a location
where the antennas can remain at least a minimum distance as specified from
the user in accordance to the regulatory guidelines which are designed to
reduce the overall exposure of the user or operator.
The device has been tested and found compliant with the applicable regulations
as part of the radio certification process.
Separation Distance
MPE | Distance | Limit |
---|---|---|
0.6 mW/cm2 | 30 cm (12 inches) | 1.00 mW/cm2 |
The US Food and Drug Administration has stated that present scientific
information does not indicate the need for any special precautions for the use
of wireless devices. The FCC recommends that if you are interested in further
reducing your exposure then you can easily do so by reorienting antennas away
from the user or placing the antennas at a greater separation distance then
recommended or lowering the transmitter power output.
This Device Meets the Industry Canada Guidelines for Exposure to Radio Waves
The 4800 series device includes a radio transmitter and receiver. It is
designed not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) as referenced in Health Canada Safety Code 6. The
guidelines include a substantial safety margin designed into the limit to
ensure the safety of all persons, regardless of age and health.
As such the systems are designed to be operated as to avoid contact with the
antennas by the end user. It is recommended to set the system in a location
where the antennas can remain at least a minimum distance as specified from
the user in accordance to the regulatory guidelines which are designed to
reduce the overall exposure of the user or operator.
Separation Distance
Frequency | MPE | Distance | Limit |
---|---|---|---|
2.4 GHz | 1.89 W/m2 | 30 cm (12 inches) | 5.4 W/m2 |
5GHz | 2.73 W/m2 | 9.2 W/m2 |
Health Canada states that present scientific information does not indicate the
need for any special precautions for the use of wireless devices. They
recommend that if you are interested in further reducing your exposure you can
easily do so by reorienting antennas away from the user, placing the antennas
at a greater separation distance than recommended, or lowering the transmitter
power output.
Additional Information on RF Exposure
You can find additional information on the subject at the following links:
-
Cisco Systems Spread Spectrum Radios and RF Safety white paper at this URL: http://www.cisco.com/warp/public/cc/pd/witc/ao340ap/prodlit/rfhr_wi.htm
-
FCC Bulletin 56: Questions and Answers about Biological Effects and Potential Hazards of Radio Frequency Electromagnetic Fields
-
FCC Bulletin 65: Evaluating Compliance with the FCC guidelines for Human Exposure to Radio Frequency Electromagnetic Fields”
You can obtain additional information from the following organizations: -
World Health Organization Internal Commission on Non-Ionizing Radiation Protection at this URL: www.who.int/emf
-
United Kingdom, National Radiological Protection Board at this URL: www.nrpb.org.uk
-
Cellular Telecommunications Association at this URL: www.wow-com.com
-
The Mobile Manufacturers Forum at this URL: www.mmfai.org
Administrative Rules for Cisco Aironet Access Points in Taiwan
This section provides administrative rules for operating Cisco Aironet access
points in Taiwan. The rules for all access points are provided in both Chinese
and English.
Administrative Rules for Low-power Radio-Frequency Devices
Article 12
For those low-power radio-frequency devices that have already received a type-
approval, companies, business units or users should not change its
frequencies, increase its power or change its original features and functions.
Article 14
The operation of the low-power radio-frequency devices is subject to the
conditions that no harmful interference is caused to aviation safety and
authorized radio station; and if interference is caused, the user must stop
operating the device immediately and can’t re-operate it until the harmful
interference is clear.
The authorized radio station means a radio-communication service operating in
accordance with the Communication
Act.
The operation of the low-power radio-frequency devices is subject to the
interference caused by the operation of an authorized radio station, by
another intentional or unintentional radiator, by industrial, scientific and
medical (ISM) equipment, or by an incidental radiator.
Low-power Radio-frequency Devices Technical Specifications
4.7 Unlicensed National Information Infrastructure
4.7.5 Within the 5.25-5.35 GHz band, U-NII devices will be restricted to
indoor operations to reduce any potential for harmful interference to co-
channel MSS operations.
4.7.6 The U-NII devices shall accept any interference from legal
communications and shall not interfere the legal communications. If
interference is caused, the user must stop operating the device immediately
and can’t re-operate it until the harmful interference is clear.
4.7.7 Manufacturers of U-NII devices are responsible for ensuring frequency
stability such that an emission is maintained within the band of operation
under all conditions of normal operation as specified in the user manual.
Operation of Cisco Aironet Access Points in Brazil
This section contains special information for operation of Cisco Aironet
access points in Brazil.
Access Point Models:
AIR-AP4800-Z-K9
Figure 5 Brazil Regulatory Information
This equipment is not entitled to the protection from harmful interference and
may not cause interference with duly authorized systems.
Declaration of Conformity Statements
All the Declaration of Conformity statements related to this product can be
found at the following location: http://www.ciscofax.com.
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Cisco products and software. BST provides you with detailed defect information
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