HACH SL1000 Portable Parallel Analyzer Portable Colorimeter with USB User Manual

DOC022.53.80457
SL1000
03/2023, Edition 6
User Manual

SL1000 Portable Parallel Analyzer Portable Colorimeter with USB

Section 1 Specifications

Specifications are subject to change without notice.

or with the probes connected to the instrument
Weight| 1.2 kg (2.7 lb)
Power requirements (internal)| Lithium ion rechargeable battery, 7.4V, 5.0Ah (5000mAh)
Power requirements (external)| 100V-240 VAC, 50/60Hz input, 12V at 3A output
Operating temperature (discharging)| 5 to 50 °C (41 to 122 °F), maximum 85% relative humidity (non-condensing)
Charging temperature| 5 to 45 °C (41 to 113 °F), maximum 85% relative humidity (non-condensing)
Storage temperature| —20 to 60 °C (-4 to 140 °F), maximum 85% relative humidity (non-condensing)
Interface| Mini USB port
5-pin input connector| Two M12 connectors for IntelliCalml probes
External power supply connection| 2.5 mm Jack
Chemkey slots| 4
Data memory| 1000 measured values (result, date, time, site ID, user ID)
Data storage| Automatic in Press to Read measurement mode. Manual in Continuous measurement mode
Temperature correction (for IntelliCalw probes)| Off, automatic and manual (parameter dependent)
Measurement display lock (for IntelliCalm probes)| Press to Read and Continuous measurement mode
Protection class| III
Certifications| CE, UKCA, FCC, ISED, RCM, KC
Warranty| 1 year

Section 2 General information

In no event will the manufacturer be liable for damages resulting from any improper use of product or failure to comply with the instructions in the manual. The manufacturer reserves the right to make changes in this manual and the products it describes at any time, without notice or obligation.
Revised editions are found on the manufacturer’s website.
2.1 Safety information
The manufacturer is not responsible for any damages due to misapplication or misuse of this product including, without limitation, direct, incidental and consequential damages, and disclaims such damages to the full extent permitted under applicable law. The user is soley responsible to identify critical application risks and install appropriate mechanisms to protect processes during a possible equipment malfunction.
Please read this entire manual before unpacking, setting up or operating this equipment. Pay attention to all danger and caution statements. Failure to do so could result in serious injury to the operator or damage to the equipment.
Make sure that the protection provided by this equipment is not impaired. Do not use or install this equipment in any manner other than that specified in this manual.
2.1.1 Use of hazard information
DANGER
Indicates a potentially or imminently hazardous situation which, if not avoided, will result in death or serious injury.
WARNING
Indicates a potentially or imminently hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
Indicates a potentially hazardous situation that may result in minor or moderate injury.
NOTICE
Indicates a situation which, if not avoided, may cause damage to the instrument. Information that requires special emphasis.

2.1.2 Precautionary labels
Read all labels and tags attached to the instrument. Personal injury or damage to the instrument could occur if not observed. A symbol on the instrument is referenced in the manual with a precautionary statement.
This symbol, if noted on the instrument, references the instruction manual for operation and/or safety information.
Electrical equipment marked with this symbol may not be disposed of in European domestic or public disposal systems. Return old or end-of-life equipment to the manufacturer for disposal at no charge to the user.

2.1.3 Certification
EN 55011/CISPR 11 Notification Warning
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Canadian Radio Interference-Causing Equipment Regulation, ICES-003, Class A:
Supporting test records reside with the manufacturer.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de classe A répond à toutes les exigences de la réglementation canadienne sur les équipements provoquant des interférences.
FCC Part 15, Class “A” Limits
Supporting test records reside with the manufacturer. The device complies with Part 15 of the FCC
Rules. Operation is subject to the following conditions:

1. The equipment may not cause harmful interference.
2. The equipment must accept any interference received, including interference that may cause undesired operation.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to
correct the interference at their expense. The following techniques can be used to reduce interference problems:

1. Disconnect the equipment from its power source to verify that it is or is not the source of the interference.
2. If the equipment is connected to the same outlet as the device experiencing interference, connect the equipment to a different outlet.
3. Move the equipment away from the device receiving the interference.
4. Reposition the receiving antenna for the device receiving the interference.
5. Try combinations of the above.

2.2 Product overview
The SL1000 portable parallel analyzer measures a maximum of six parameters at the same time in drinking water and other clean water applications. The meter uses Chemkeys® and digital IntelliCAL™ probes to measure different parameters in water. The meter automatically identifies the type of Chemkey that is installed or the type of probe that is connected to the meter. The meter can use a maximum of four Chemkeys and a maximum of two probes for measurements.
Refer to Figure 1.
Figure 1 Product overview

2.3 Product components
Make sure that all components have been received. Refer to the supplied documentation. If any items are missing or damaged, contact the manufacturer or a sales representative immediately.

Section 3 Installation

WARNING
Multiple hazards. Only qualified personnel must conduct the tasks described in this section of the document.
3.1 Lithium battery safety
WARNING

Fire and explosion hazard. Lithium batteries may get hot, explode or ignite and cause serious injury if exposed to abuse conditions.

• Do not use the battery if there is visible damage.
• Do not use the battery after strong shock or vibration occurs.
• Do not expose the battery to fire.
• Keep the battery at temperatures less than 60 ºC (140 ºF).
• Keep the battery dry and away from water.
• Prevent contact between the positive and negative battery terminals.
• Do not let unauthorized persons touch the battery.
• Discard the battery in accordance with local, regional and national regulations.
• Do not use or store the instrument in direct sunlight, near a heat source or in high temperature environments such as a closed vehicle in direct sunlight.

3.2 Install the battery
WARNING
Fire and explosion hazard. This equipment contains a high energy lithium battery which can ignite and cause fire or explosion, even without power. To maintain the safety provided by the instrument enclosure, the instrument enclosure covers must be installed and secured with the supplied hardware.
WARNING
Explosion and fire hazard. Battery substitution is not permitted. Use only batteries that are supplied by the instrument manufacturer.
Only use the manufacturer-supplied lithium-ion rechargeable battery. Refer to Figure 2 for battery installation or removal.

Figure 2 Battery installation and removal

3.3 Charge the battery
WARNING
Fire hazard. Use only the external power supply that is specified for this instrument.

• Connect the external power supply to an AC mains outlet socket.
• Connect the external power supply to the power access port on the meter. Refer to Product overview on page 5.
  • The instrument can be operated while the battery charges.
  • External power supply substitution is not permitted. Use only the external power supply specified in the list of parts and accessories for the instrument. Refer to Replacement parts and accessories on page 32.
  • Do not charge the battery for more than 24 hours.

3.4 Install the lanyard

Install the lanyard to safely hold the meter. Refer to Figure 3.
Figure 3 Lanyard installation

Section 4 User interface and navigation

4.1 Display description
Refer to Figure 4 and Figure 5 for the measurement screen description.
Figure 4 Measurement screen (top part)

message
USB (COM port) active connection icon when communication class is selected| 9 Probe icon, port number, parameter or probe name
4   Progress bar (not completed measurement)| 10   Slot number, parameter name and chemical symbol
5   Calibration status icon (calibration not correct)| 11   Very important message for devices (followed by error and then warning message)
6   Secondary measurement (user-selected parameter)

Figure 5 Measurement screen (lower part)

name
3| Secondary measurement value (user-selected parameter)| 10| Routes icon (shows when routes is set to on)
4| Tertiary measurement value (user-selected parameter)| 11| Options (contextual: Details, exit, cancel, select, deselect)
5| Right and left arrows to select the applicable site ID| 12| Primary measurement value (user selected)
6| Options (contextual: Read, select, OK, delete)| 13| Stability icon
7| Checkmark: Completed measurement on site

4.2 Keypad description
Refer to Figure 6 for the keypad description and navigation information.
Figure 6 Keypad description

1| POWER key| 4| RIGHT selection key (contextual): Read samples, delete, select or confirm options, opens sub-menus
---|---|---|---
2| MAIN MENU key: Select verification, calibration, routes, settings, data log, information, diagnostics, operator ID and site ID| 5| Navigation keys UP, DOWN, RIGHT, LEFT: Scroll through menus, enter numbers and letters.
3| LEFT selection key (contextual): Details, select/deselect, cancels or exits the current menu screen to the previous one| 6| HOME: Go to the main measurement screen.

Section 5 Startup

5.1 Set the power to on
Push the POWER key to set the meter to on or off. If the meter does not power on, make sure that the battery is correctly installed.
5.2 Change the language
Select the display language when the meter is set to on for the first time. Change the language from the Settings menu.

1. Push Settings>Language.
2.  Select the applicable language.

5.3 Change the date and time
There are two options to set the date and time and format:

• Set the date and time when the meter is set to on for the first time.
• Set the date and time from the Date & Time menu.

1. Select Settings>Meter>Date & Time.
2. Use the arrow keys to select the format for the date and time and then enter the current time and date information.
   The current date and time will be shown on the display and on the logged measurement data.

Section 6 Standard operation

6.1 Use an operator ID
The operator ID tag associates measurements with an individual operator. All stored data will include the operator ID.
To easily manage operator IDs, use the web application “tool.htm”. Refer to Add operators, notes, sites and routes on page 25.

1. Push Main Menu>Operator ID.
2. Select an option.

Option Description
Mode Set the Operator ID function to on or off (default).
Select Select an ID from a list. The current ID will be associated with sample data until a different ID is selected. Use the UP and DOWN arrows to select an operator ID from the home screen. It ispossible to select the operator ID on the measurement screen before a Chemkey is in the slot or a probe is attached.
Create Enter a name for a new operator ID.
Delete Erase an existing operator ID.
6.2 Use a site ID
Select the site ID tag to associate measurements with a particular sample or with a location. If assigned, stored data will include this ID.
To easily manage site IDs, use the web application “tool.htm”. Refer to Add operators, notes, sites and routes on page 25.

1. Push Main Menu>Site ID.
2. Select an option.

site ID manually. Auto— The samples are numbered in sequence for each measurement until a different ID is selected. Off —The site ID function is set to off (default). Routes—Supplies an ordered subset of the complete site ID list.
Select| Select an ID from a list. The current ID will be associated with the sample data until a different ID is selected. Set Site ID>Show to Yes. Use the RIGHT or LEFT arrow to select the current site ID on the measurement screen. Make sure that Site ID>Show is set to Yes and at least one Chemkey is in the slot or one probe is attached.
Create| Add a new site ID.
Delete| Erase existing site ID(s).
Note: Make sure to select the Manual mode to delete a site ID.
Show| Shows the site ID on the measurement screen. Set to on or off.
Routes| Supplies an ordered list of site IDs. If a route is selected, the site IDs automatically show on the measurement screen and are recorded. Push the RIGHT arrow to select the next location. Use the web application “tool.htm” to set up the routes. Refer to Add operators, notes, sites and routes on page 25 for more information.
Notes| Record special information and add this information to an event log.

6.3 Complete Chemkey measurements

NOTICE
Do not start a new Chemkey measurement when other Chemkey measurements are not yet completed. Only put the meter in the sample once for a Chemkey measurement.
To complete a measurement with the Chemkey(s), do the procedure that follows. Refer to Figure 7.
Multiple probe measurements can be completed at the same time. Refer to Complete probe measurements on page 13.

1. Set the meter power to on.

2. If complete traceability is necessary, enter a site ID and operator ID before measurement. Refer to Use an operator ID on page 10 and Use a site ID on page 10.

3. Push the applicable Chemkey(s) fully, in one movement, into the slot(s) 1 to 4. Make sure to always use a new Chemkey for each measurement. It is important to push the Chemkey all of the way into the slot. When a Chemkey is in a slot, do not move or touch the Chemkey. 2

4. Rinse the sample cup with the sample.

5. Fill the meter sample cup to the fill-line with the sample.

6. Put the meter into the meter sample cup.

7. Wait for the sound alert and/or the meter removal animation (within 1 to 2 seconds), then immediately remove the meter from the sample cup.
   Put the meter back into the case and wait until the measurement is completed. The parameters have different reaction times. The display shows a progress bar with the time that remains until the measurement is completed.

8. The measurement values are shown on the display.
   Note: When an error shows, push Details for more information.

A monochloramine Chemkey and a free ammonia Chemkey are both necessary to obtain a free ammonia measurement.
Figure 7 Chemkey sample measurement

6.4 Connect a probe
NOTICE
Do not discard the probe connector port caps. Make sure that the probe connector port caps are installed when no probe is connected.
Make sure that the display shows the current time and date and then plug the probe into the meter.
Refer to Figure 8.
Note: The time stamp for a probe is set when the probe is first connected to the meter. This time stamp makes it possible to record the probe history and record the time when measurements are made.

Figure 8 Probe connections

6.5 Complete probe measurements
Do the procedure that follows to complete a measurement with probe(s). Refer to Figure 9. Multiple Chemkey measurements can be completed at the same time. Refer to Complete Chemkey measurements on page 11.

1. Calibrate the probes before initial use. Refer to Calibrate the probe on page 14.
   Note: For the best accuracy, calibrate the probes daily.

2. Set the date and time in the meter before the probe is attached. Refer to Change the date and time on page 10.
   The probe must have the correct service-life time stamp.

3. If complete traceability is necessary, enter a site ID and operator ID before measurement. Refer to Use an operator ID on page 10 and Use a site ID on page 10.

4. Remove the probe connector port caps and attach the probe(s). Refer to Figure 8 on page 13 for the probe connection.
   Note: Do not discard the probe connector port caps. Install the probe connector port caps again when no probe is connected.

5. Rinse the sample flasks with sample.

6. Fill the sample flask with sample so that the sensor is fully in the sample.

7. Put the probe(s) into the probe sample flasks and push Read if the measurement mode is set to
   Press to Read. Refer to the probe documentation for more information.

8. The measurement values are shown on the display.

Figure 9 Sample measurement

Section 7 Calibration

CAUTION
Chemical exposure hazard. Obey laboratory safety procedures and wear all of the personal protective equipment appropriate to the chemicals that are handled. Refer to the current safety data sheets (MSDS/SDS) for safety protocols.

7.1 Calibrate the probe
Each probe uses a different type of calibration solution. Make sure to calibrate the probes frequently to maintain the highest level of accuracy. The meter will show the calibration status. If the calibration is not correct, the calibration icon with the question mark shows until the probe is calibrated correctly. When the calibration is correct, the calibration icon with the green checkmark shows. For step-by-step instructions, refer to the documents that are included with each probe. Refer to Select the probe settings on page 18 for the calibration settings.

1. Connect a probe.

2. Push Main Menu>Calibrate to start a calibration.

3. Select the applicable probe if more than one is connected to the instrument.
   Note: If only one probe is attached this step does not show.

4. Complete the instructions shown on the display to calibrate the probe.
   Note: For an ISE probe, push the RIGHT arrow to go to the next calibration standard as necessary. Measure standards from low concentration to high concentration.

5. If necessary, do a verification. Refer to Probe verification on page 15.

7.2 Factory calibration
The manufacturer recommends that a full factory calibration be completed annually to make sure that the system operates as intended. Please contact the Hach Service Center serving your location.

7.3 Calibrate the meter for a specific Chemkey parameter
Each Chemkey uses different calibration setups. Refer to Select the Chemkey settings on page 17 for the calibration settings.

1. Push the applicable Chemkey(s) slowly, in one movement, into the slot(s) 1 to 4.
2. Push Main Menu>Calibrate to start a calibration.
3. Select the applicable Chemkey.
4. Enter the applicable standard adjust value.
5. Complete the instructions shown on the display to calibrate the Chemkey.
6. If necessary, do a verification. Refer to Chemkey verification on page 15.

7.4 Probe verification

1. Push Main Menu>Verification to start a verification.
2. Select the applicable device.
3. Complete the instructions shown on the display to do the verification.
   Note: To change the standard that is used for verification, push Main Menu>Settings>Probe>[Select Probe]>Verification Options>Standard.

7.5 Chemkey verification
There are two options to complete a Chemkey verification. Use a parameter- specific Chemkey or a system verification Chemkey for the verification. Refer to Replacement parts and accessories on page 32.
• Parameter-specific Chemkey:

1. Push the parameter specific Chemkey slowly, in one movement, into the slot(s) 1 to 4.
2. Then, push Main Menu>Verification to start the verification.
3. Complete the menu guided process.

System verification Chemkey:

1. Push Main Menu>Verification to start a verification.
2. Then, push the system verification Chemkey slowly, in one movement, into the first slot.
3. Complete the menu guided process.

Section 8 Data log

The data log shows all saved measurements.

1. Push Main Menu>Data Log.
2. Select an option.

serial number, value, unit, temperature, time, date, notes, operator ID, site ID and calibration details. The last measurement shows on the display. Push the LEFT arrow to look at the previous measurements.
Current Cal on Probe| Shows the calibration details for the most recent calibration. If the probe has not been calibrated by the user, the factory calibration data is shown.
Cal History on Probe| Shows a list of the times when the probe was calibrated. Select a date and time to view a summary of the calibration data.
Delete Data Log| Erases all data of the meter at once. The device data will be kept.

8.1 Import data to Excel

WARNING
Electrical shock hazard. Externally connected equipment must have an applicable country safety standard assessment.

The meter stores the data log in an XML format. The site ID, sequence, date and time, parameter, measured value, units, operator ID, slot #, Chemkey lot code and the meter serial number can bestored in an Excel spreadsheet.

1. Set the meter power to on.

2. Connect the meter with the USB cable to the computer. The meter shows as a drive “Hach
   Portable Parallel Analysis” on the computer.

3. Open the “DataTemplate” folder from the drive.

4. Open the “LogTemplate.xltx” file.

5. Right click on the cell “A2” and select XML>Import.

6. Select all log files from the “Data” folder from the “Hach Portable Parallel Analysis” drive.

7. Click Import.
   The data log is shown in the Excel spreadsheet.

8.  Save the file to the computer or to a USB flash drive if necessary.

9. Safely remove the meter from the computer. Click on the icon with the green arrow “Safely
   Remove Hardware and Eject Media” in the task bar.
   Note: Some icons can be found under “Show hidden icons” in the task bar.

10. Disconnect the USB cable from the meter.

8.2 Look at data in a web browser
To look at the data log in a web browser, do the steps that follow. The site ID, sequence, date and time, parameter, measured value, units, operator ID, slot #, Chemkey lot code and the meter serial number are shown in the selected web browser.

1. Set the meter power to on.

2. Connect the meter with the USB cable to the computer. The meter shows as a drive “Hach
   Portable Parallel Analysis” on the computer.

3. Open the “Data” folder from the drive.

4. Open a data log file.
   • Open the “LogNN.XML” (NN = digits from 0 to 9) in any browser.
   • From the web browser, click File>Open menu and browse to the “Data” folder.

5. Save the file to the computer or to a USB flash drive if necessary.

6. Safely remove the meter from the computer. Click on the icon with the green arrow “Safely
   Remove Hardware and Eject Media” in the task bar.
   Note: Some icons can be found under “Show hidden icons” in the task bar.

7. Disconnect the USB cable from the meter.

Section 9 Advanced operation

9.1 Configure the meter
Select more options to configure the meter.

1. Push Main Menu>Settings>Meter.
2. Select an option.

10. Display| Adjust the brightness and the contrast of the display. The brightest setting is 100 and the darkest setting is 0 (default: 75). The contrast settings are from 100 to 0 (default: 75).
    Sounds| Set the sounds for key push, sample acquisition, stability alert, test complete, error/warning, low battery and charge complete.
    Volume| Adjust the sound volume for the selected sound options from 0 to 100 (default: 100).
    Auto-Shutoff Timer| To maximize battery life, set a time period after which the meter will automatically set the power to off if no key is pushed (1, 2, 5, 10 (default), 30 minutes, 1 hour, 2 hours). The auto-shutoff timer is disabled when the AC Adapter is connected to the meter.
    Backlight Power| Set a time period after which the backlight will automatically power off if no key is pushed (1, 2, 5 (default), 10, 30 minutes, 1, hour or never).
    Temperature Units| Select the degrees Celsius (default) or Fahrenheit.
    USB Device Class| Select Mass Storage (default) or Communications. Mass Storage— The meter becomes a drive on the computer. Files can be moved from the meter to the PC or from the PC to the meter. Communications—The meter becomes a virtual serial device and lets the PC send commands to the meter. Contact technical support.
    Upgrade Software| Select to upgrade the meter software. Refer to Upgrade the meter software on page 27.
    Restart| Set the meter power to off and then to on again. Only use this function when the meter does not operate correctly.
    Note: If the meter does not respond to any key pushes, push and hold the power key for 15 seconds to restart the meter. Data can get lost when the meter restarts.
    Restore Defaults| Change all settings back to the factory defaults.

9.2 Select the Chemkey settings
Every Chemkey has different advanced options from which to select.

1. Push Main Menu>Settings>Chemkey.

2. To record the measurement by parameter or chemical form, select Display Label.
   Note: When the chemical form is selected, more measurements can show on the screen without scrolling up or down.

3. Select the applicable parameter.

4. Select an option.
   Option| Description
   ---|---
   Chemical Form| Select the alternate chemical form.
   Calibration method| Select Factory or Standard Adjust (default) calibration methods. Factory—Use the
   original factory calibration. Standard Adjust—Complete a test on a known
   standard at a concentration near the top of the test range. Use this function to
   adjust the result to align the standard concentration
   Standard Adjust Value| Change the default value that is used for the standard adjust.
   Verification Standard| Change the default value that is used for the standard adjust

5. To change all Chemkey settings back to the default values, select Restore Chemkey Defaults.

9.3 Select the probe settings
Each probe has different advanced options from which to select.
Note: It is not necessary to connect the probes to select the probe settings. The probe settings are kept on the instrument.

1. Push Main Menu>Settings>Probe.
2. Select an option.

Read—Push Read to complete one probe measurement only. Continuous—The current measurement value is shown continuously. Push Store for data storage.
Display Label| Select the Parameter Name (default) or the Probe Type to show on the display.
pH Options| Select Measurement, Calibration, Verification or Restore options. Refer to Select the pH options on page 18.
Conductivity Options| Select Measurement, Calibration, Verification or Restore options. Refer to Select the conductivity options on page 19.
LDO Options| Select Measurement, Calibration or Restore options. Refer to Select the LDO options on page 20.
Fluoride Options| Select Measurement, Calibration, Verification or Restore options. Refer to Select the fluoride options on page 21.
Nitrate Options| Select Measurement, Calibration, Verification or Restore options. Refer to Select the nitrate options on page 22.
Chloride Options| Select Measurement, Calibration, Verification or Restore options. Refer to Select the chloride options on page 22.
Sodium Options| Select Measurement, Calibration, Verification or Restore options. Refer to Select the sodium options on page 23.
Ammonium Options| Select Measurement, Calibration, Verification or Restore options. Refer to Select the ammonium options on page 24.
ORP Options| Select Measurement, Calibration, Verification or Restore options. Refer to Select the ORP options on page 25.

9.3.1 Select the pH options
Select more options for a pH probe.

1. Push Main Menu>Settings>Probe>pH Options.
2. Select an option.

manual temperature correction. Display Configuration—Select the parameters and the sequence the parameters show on the display. To change the sequence or set a parameter to not show on the display,
push the UP or DOWN arrow to select the parameter, push the RIGHT arrow to select the parameter, then push the UP or DOWN arrow to move the parameter. Resolution— Select the applicable resolution: 0.1 pH – Fast, 0.01 pH – Fast (default), 0.01 pH – Medium, 0.01 pH – Slow or 0.001 pH – Slow. Manual Temp Correction—Apply only to probes without an automatic temperature compensation. Enter the necessary temperature value. Range: -10 to 110 ºC (14 to 230 ºF)
Calibration Options| Select the buffer set, slope limit and calibration frequency. Buffer Set—Select the applicable custom buffer set from the list. Slope Limit—Sets the slope limit. The slope (calibration curve) must fall within set limits for successful calibration.Cal Frequency— Select the necessary calibration frequency: Off (default), 2, 4, 8 hours, 1, 5 or 7 days. After the amount of time selected occurs (e.g., 8 hours), the calibration icon with the question mark  shows on the display until the probe is calibrated again or the Cal
Frequency setting is changed.
Verification Options| Select the standard, acceptance criteria and failure invalidates calibration setting. Standard—Select the applicable standard to use for calibration verification from the list. Acceptance Criteria—Enter the range for satisfactory measurements. Example: If the acceptance criteria is 0.1 pH and the measured standard is 7 pH, then the acceptable range will be 6.9 to 7.1 pH. Failure Invalidates Cal—If “Yes” is selected and a probe verification fails, the calibration icon with the question mark shows on the display until
the probe is calibrated again, the meter power is set to off or the probe is disconnected. If “No” is selected, this function is disabled. Refer to Figure 4 on page 8 and Figure 5 on page 9.
Restore Defaults| Restore the settings for the selected probe type to the default settings.

9.3.2 Select the conductivity options
Select more options for a conductivity probe.

1. Push Main Menu>Settings>Probe>Conductivity Options2.
2. Select an option.

salinity units, temperature correction, reference temperature and TDS information. Display Configuration—Select the parameters and the sequence the parameters show on the display. To change the sequence or set a parameter to not show on the display, push the UP or DOWN arrow to select the parameter, push the RIGHT arrow to select the parameter, then push the UP or DOWN arrow to move the parameter. Units—Select Auto (default), µS/cm or ms/cm. Salinity Units—Selects the units for salinity (‰ (default), ppt (parts per thousand), g/kg or . The units selected do not change the value shown. Temperature Correction —Select Correction Off, Linear, NaCl-Nonlinear (default) or Natural Water. Temp Correction Factor—Enabled when the temperature correction is set to Linear. Adjusts
the result by a percentage for each degree Celcius that the temperature of the sample is different than the reference temperature. For example, if the temperature of the sample is -2 °C less than the reference temperature, the measured value is 10 mS/cm and the temperature correction factor is 2%, then the result shown is: 10 mS/cm – ((2 × .02) × 10 mS/cm)) = 9.6 mS/cm. Reference Temperature—Select 20 ºC or 25 ºC for the reference temperature. TDS Form—Select NaCl or Custom. TDS Factor—Shows only when the TDS Form is set to Custom and TDS is set to show on the display. To determine the conversion factor for a specific solution of a known TDS value, measure the conductivity of the solution and divide the mg/L TDS value by the conductivity value reported. For example, a solution of a known TDS value of 64 g/L and the measured conductivity value of 100 mS/cm has a conversion factor of 64 ÷ 100 or 0.64. A common factor for high-salinity samples is 0.64.
Calibration Options| Standard—Select the applicable standard calibration unit.
Verification Options| Select the standard, acceptance criteria and failure invalidates calibration setting. Standard—Select the applicable standard to use for calibration verification from the list. Acceptance Criteria—Enter the range for satisfactory measurements. Example: If the  acceptance criteria is 0.1 pH and the measured standard is 7 pH, then the acceptable range will be 6.9 to 7.1 pH. Failure Invalidates Cal—If “Yes” is selected and a probe verification fails, the calibration icon with the question mark  shows on the display until the probe is calibrated again, the meter power is set to off or the probe is disconnected. If “No” is selected, this function is disabled. Refer to Figure 4 on page 8 and Figure 5 on page 9.
Restore Defaults| Restore the settings for the selected probe type to the default settings.

9.3.3 Select the LDO options
Select more options for the LDO probe.

1. Push Main Menu>Settings>Probe>LDO Options.
2. Select an option.

manual temperature correction. Display Configuration—Select the parameters that show on the display. Resolution— Select the applicable resolution: Fast – (0.35 mg/L)/min, Medium – (0.15 mg/L)/min (default) or Slow – (0.05 mg/L)/min. Pressure units—Select the applicable pressure unit:
hPa (default), mBar, inHg or mmHg. Sal Correction Mode—Salinity lowers the solubility of dissolved oxygen in water. To correct for salinity in the sample, select Manual or Auto. When Auto is selected, the connected conductivity probe provides the salinity value when put in the sample. When Manual is selected, enter the salinity value of the sample in the Sal Correction Factor setting. Sal Correction Factor— Shows only when the Sal Correction Mode is set to Manual. Refer to Select the salinity correction factor on page 20 to select the value.
Calibration Options| Set the calibration method and enter the standard value. Calibration method—Select the applicable user calibration or factory calibration from the list. Standard—Edit the applicable value for the standard. Range: 2.000 to 20.000 mg/L
Restore Defaults| Restore the settings for the selected probe type to the default settings.

9.3.3.1 Select the salinity correction factor

1. Use a conductivity meter to measure the conductivity of the sample in mS/cm at a reference temperature of 20 °C (68 °F).
2. Use Table 1 to estimate the salinity correction factor in parts per thousand (‰) saturation.

Table 1 Salinity saturation (‰) per conductivity value (mS/cm)

9.3.4 Select the fluoride options
Select more options for a fluoride probe.

1. Push Main Menu>Settings>Probe>Fluoride Options.
2. Select an option.

measurement units, auto stabilization and stability criteria. Display Configuration—Select the parameters and the sequence the parameters show on the display. To change the sequence or set a parameter to not show on the display, push the UP or DOWN arrow to select the parameter, push the RIGHT arrow to select the parameter, then push the UP or DOWN arrow to move the
parameter. Digits of Precision—Sets the significant digits shown—2, 3 (default) or 4. Units—Sets the preferred unit for measurements—mg/L (default), μg/L, %, ppm or ppb. Auto Stabilization—Sets auto stabilization—on (default) or off. The default stability drift rate is 1.0 mV/min. Stability Criteria—When Auto Stabilization is off, sets the stability criteria—0.1 to 9.9 mV/min.
• Lower stability criteria will require longer stabilization times, but the measurement will be more precise.
• Higher stability criteria will require shorter stabilization times, but the measurements may be less precise.
Calibration Options| Select the calibration frequency and slope limit. Cal Frequency—Select the necessary calibration frequency: Off (default), 2, 4, 8 hours, 1, 5 or 7 days. After the amount of time selected occurs (e.g., 8 hours), the calibration icon with the question mark  shows on the display until the probe is calibrated again or the Cal Frequency setting is changed. Slope Limit—Sets the slope limit. The slope (calibration curve) must fall within set limits for successful calibration.
Verification Options| Select the standard, acceptance criteria and failure invalidates calibration setting. Standard—Select the applicable standard to use for calibration verification from the list. Acceptance Criteria—Enter the range for satisfactory measurements. Example: If the acceptance criteria is 1.0 % and the measured standard is 70 mg/L, then the acceptable range will be 69.3 to 70.7 mg/L. Failure Invalidates Cal—If “Yes” is selected and a probe
verification fails, the calibration icon with the question mark  shows on the display until the probe is calibrated again, the meter power is set to off or the probe is disconnected. If “No” is selected, this function is disabled. Refer to Figure 4 on page 8 and Figure 5 on page 9.
Restore Defaults| Restore the settings for the selected probe type to the default settings.

9.3.5 Select the nitrate options
Select more options for a nitrate probe.

1. Push Main Menu>Settings>Probe>Nitrate Options.
2. Select an option.

Measurement
Options| Select the display configuration, chemical form, digits of precision, measurement units, auto stabilization or stability criteria. Display Configuration—Select the parameters and the sequence the parameters show on the display. To change the sequence or set a parameter to not show on the display, push the UP or DOWN arrow to select the parameter, push the RIGHT arrow to select the parameter, then push the UP or DOWN arrow to move the parameter. Chemical Form—Sets the chemical form in which the concentration shows—NO3 – –
or NO3 -N. Digits of Precision—Sets the significant digits shown—2, 3 (default) or 4. Units—Sets the preferred unit for measurements—mg/L (default), μg/L, %, ppm or ppb. Auto Stabilization—Sets auto stabilization—on (default) or off. The default stability drift rate is 1.0 mV/min. Stability Criteria—When Auto
Stabilization is off, sets the stability criteria—0.1 to 9.9 mV/min.
• Lower stability criteria will require longer stabilization times, but the measurement will be more precise.
• Higher stability criteria will require shorter stabilization times, but the measurements may be less precise.
Calibration
Options| Select the calibration frequency and slope limit. Cal Frequency—Select the necessary calibration frequency: Off (default), 2, 4, 8 hours, 1, 5 or 7 days. After the amount of time selected occurs (e.g., 8 hours), the calibration icon with the question mark shows on the display until the probe is calibrated again or the Cal Frequency setting is changed. Slope Limit—Sets the slope limit. The slope (calibration curve) must fall within set limits for successful calibration.
Verification
Options| Select the standard, acceptance criteria and failure invalidates calibration setting. Standard—Select the applicable standard to use for calibration verification from the list. Acceptance Criteria—Enter the range for satisfactory measurements. Example: If the acceptance criteria is 1.0 % and the measured standard is 70 mg/L, then the acceptable range will be 69.3 to 70.7 mg/L. Failure Invalidates Cal—If “Yes” is selected and a probe verification fails, the calibration icon with the question mark   shows on the display until the probe is calibrated again, the meter power is set to off or the probe is disconnected. If “No” is selected, this function is disabled. Refer to Figure 4 on page 8 and Figure 5 on page 9.
Restore
Defaults| Restore the settings for the selected probe type to the default settings.

9.3.6 Select the chloride options
Select more options for a chloride probe.

1. Push Main Menu>Settings>Probe>Chloride Options.
2. Select an option.

measurement units, auto stabilization and stability criteria. Display Configuration—Select the parameters and the sequence the parameters show on the display. To change the sequence or set a parameter to not show on the display, push the UP or DOWN arrow to select the parameter, push the RIGHT arrow to select the parameter, then push the UP or DOWN arrow to move the parameter. Digits of Precision—Sets the significant digits shown—2, 3 (default) or 4. Units—Sets the preferred unit for measurements—mg/L (default), μg/L, %, ppm or ppb. Auto Stabilization—Sets auto stabilization—on (default) or off. The default stability drift rate is 1.0 mV/min. Stability Criteria—When Auto Stabilization is off, sets the stability criteria—0.1 to 9.9 mV/min.
• Lower stability criteria will require longer stabilization times, but the measurement will be more precise.
• Higher stability criteria will require shorter stabilization times, but the measurements may be less precise.
Calibration Options| Select the calibration frequency and slope limit. Cal Frequency—Select the necessary calibration frequency: Off (default), 2, 4, 8 hours, 1, 5 or 7 days. After the amount of time selected occurs (e.g., 8 hours), the calibration icon with the question mark   shows on the display until the probe is calibrated again or the Cal Frequency setting is changed. Slope Limit—Sets the slope limit. The slope (calibration curve) must fall within set limits for successful calibration.
Verification Options| Select the standard, acceptance criteria and failure invalidates calibration setting. Standard—Select the applicable standard to use for calibration verification from the list. Acceptance Criteria—Enter the range for satisfactory measurements. Example: If the acceptance criteria is 1.0 % and the measured standard is 70 mg/L, then the acceptable range will be 69.3 to 70.7 mg/L. Failure Invalidates Cal—If “Yes” is selected and a probe verification fails, the calibration icon with the question mark   shows on the display until the probe is calibrated again, the meter power is set to off or the probe is disconnected. If “No” is selected, this function is disabled. Refer to Figure 4 on page 8 and Figure 5 on page 9.
Restore Defaults| Restore the settings for the selected probe type to the default settings.

9.3.7 Select the sodium options
Select more options for a sodium probe.

1. Push Main Menu>Settings>Probe>Sodium Options.
2. Select an option.

measurement units, auto stabilization and stability criteria. Display Configuration—Select the parameters and the sequence the parameters show on the display. To change the sequence or set a parameter to not show on the display, push the UP or DOWN arrow to select the parameter, push the RIGHT arrow to select the parameter, then push the UP or DOWN arrow to move the parameter. Digits of Precision—Sets the significant digits shown—2, 3 (default) or 4. Units—Sets the preferred unit for measurements—mg/L (default), μg/L, %, ppm or ppb. Auto Stabilization—Sets auto stabilization—on (default) or off. The default stability drift rate is 1.0 mV/min. Stability Criteria—When Auto Stabilization is off, sets the stability criteria—0.1 to 9.9 mV/min.
• Lower stability criteria will require longer stabilization times, but the measurement will be more precise.
• Higher stability criteria will require shorter stabilization times, but the measurements may be less precise.
Calibration Options| Select the calibration frequency and slope limit. Cal Frequency—Select the necessary calibration frequency: Off (default), 2, 4, 8 hours, 1, 5 or 7 days. After the amount of time selected occurs (e.g., 8 hours), the calibration icon with the question mark shows on the display until the probe is calibrated again or the Cal Frequency setting is changed. Slope Limit—Sets the slope limit. The slope (calibration curve) must fall within set limits for successful calibration.
Verification Options| Select the standard, acceptance criteria and failure invalidates calibration setting. Standard—Select the applicable standard to use for calibration verification from the list. Acceptance Criteria—Enter the range for satisfactory measurements. Example: If the acceptance criteria is 1.0 % and the measured standard is 70 mg/L, then the acceptable range will be 69.3 to 70.7 mg/L. Failure Invalidates Cal—If “Yes” is selected and a probe verification fails, the calibration icon with the question mark shows on the display until
the probe is calibrated again, the meter power is set to off or the probe is disconnected. If “No” is selected, this function is disabled. Refer to Figure 4 on page 8 and Figure 5 on page 9.
Restore Defaults| Restore the settings for the selected probe type to the default settings.

9.3.8 Select the ammonium options
Select more options for an ammonium probe.

1. Push Main Menu>Settings>Probe>Ammonium Options.
2. Select an option.

of precision, measurement units, auto stabilization or stability criteria. Display Configuration—Select the parameters and the sequence the parameters show on the display. To change the sequence or set a parameter to not show on the display, push the UP or DOWN arrow to select the parameter, push the RIGHT arrow to select the parameter, then push the UP or DOWN
arrow to move the parameter. Chemical Form—Sets the chemical form in which the concentration shows—NH4+, NH4 -NH3 or NH4 -N. Digits of Precision—Sets the significant digits shown—2, 3 (default) or 4. Units—Sets the preferred unit for measurements—mg/L (default), μg/L, %, ppm or ppb. Auto Stabilization—Sets auto stabilization—on (default) or off. The default stability drift rate is 1.0 mV/min. Stability Criteria—When Auto Stabilization is off, sets the stability criteria—0.1 to 9.9 mV/min.
• Lower stability criteria will require longer stabilization times, but the measurement will be more precise.
• Higher stability criteria will require shorter stabilization times, but the measurements may be less precise.
Calibration Options| Select the calibration frequency and slope limit. Cal Frequency—Select the necessary calibration frequency: Off (default), 2, 4, 8 hours, 1, 5 or 7 days. After the amount of time selected occurs (e.g., 8 hours), the calibration icon with the question mark shows on the display until the probe is calibrated again or the Cal Frequency setting is changed. Slope Limit—Sets the slope limit. The slope (calibration curve) must fall within set limits for successful calibration.
Verification Options| Select the standard, acceptance criteria and failure invalidates calibration setting. Standard—Select the applicable standard to use for calibration verification from the list. Acceptance Criteria—Enter the range for satisfactory measurements. Example: If the acceptance criteria is 1.0 % and the measured standard is 70 mg/L, then the acceptable range will be 69.3 to 70.7 mg/L. Failure Invalidates Cal—If “Yes” is selected and a probe verification fails, the calibration icon with the question mark shows on the display until
the probe is calibrated again, the meter power is set to off or the probe is disconnected. If “No” is selected, this function is disabled. Refer to Figure 4 on page 8 and Figure 5 on page 9.
Restore Defaults| Restore the settings for the selected probe type to the default settings.

9.3.9 Select the ORP options
Select more options for an ORP probe.

1. Push Main Menu>Settings>Probe>ORP Options.
2. Select an option.

sequence the parameters show on the display. To change the sequence or set a parameter to not show on the display, push the UP or DOWN arrow to select the parameter, push the RIGHT arrow to select the parameter, then push the UP or DOWN arrow to move the parameter. Response Time— Set the response time (Fast (2 mV/minute), Medium (1 mV/minute) or Slow (0.5 mV/minute). The response time affects the speed of the measurement by adjusting the stabilization criteria.
Calibration Options| Standard—Select the applicable standard to use for calibration from the list. Offset Limit —Sets the offset limits (±1 mV to 250 mV). The calibration measurement must fall within the offset limit for a successful calibration. Cal Frequency—Select the necessary calibration frequency: Off (default), 2, 4, 8 hours, 1, 5 or 7 days. After the amount of time selected occurs (e.g., 8 hours), the calibration icon with the question mark shows on the display until the probe is calibrated again or the Cal Frequency setting is changed. Standard Value—Selects the value of the standard to use for calibration (-1200 to 1200 mV). This option only shows when Custom is selected in the Standard setting.
Verification Options| Select the standard, acceptance criteria and failure invalidates calibration setting. Standard—Select the applicable standard to use for calibration verification from the list. Acceptance Criteria—Enter the range for satisfactory measurements. Example: If the acceptance criteria is 1.0 % and the measured standard is 70 mg/L, then the acceptable range will be 69.3 to 70.7 mg/L. Failure Invalidates Cal—If “Yes” is selected and a probe verification fails, the calibration icon with the question mark shows on the display until
the probe is calibrated again, the meter power is set to off or the probe is disconnected. If “No” is selected, this function is disabled. Refer to Figure 4 on page 8 and Figure 5 on page 9. Standard Value—Selects the value of the standard to use for calibration verification (-1200 to 1200 mV). This option only shows when Custom is selected in the Standard setting.
Restore Defaults| Restore the settings for the selected probe type to the default settings.

9.4 Add operators, notes, sites and routes
Add operators, notes, sites and routes to the meter with the web application “tool.htm”.

1. Set the meter power to on.

2. Connect the meter with the USB cable to the computer. The meter shows as a drive “Hach Portable Parallel Analysis” on the computer.

3. Open the “tools.htm” file. The Start page of the program “SL/1000 PPA Tool Set” opens in the standard internet browser.

4. Click on Browse (Internet Explorer and Firefox) or Choose File (Chrome) to select the WebConfigCache.zip file from the “Hach Portable Parallel Analysis” drive.

5. Click Open to open the “Manage Site List” web page.

6. Click Operators, Notes, Sites or Routes from the main menu tab.

7. Type the applicable name or information in the lower box and click Add.
   Option| Description
   ---|---
   Operators| Add new operator. An operator ID is associated with the person who completes the water test.
   The current operator ID is logged with each measurement.
   Notes| Add notes to record special information about a measurement. Add this information to an event log.
   Sites| Add a new site. A site can be associated with a specific measurement sample, such as a location name or sampling point where the water test is taken. The current site ID is logged with each measurement. If applicable add the site ID to a specific route.
   Routes| Add a route with an ordered list of site IDs. Enter a name for each route that is connected to the list of sites to be visited. The current route is logged with each measurement. Refer to Set up routes on page 26 for more detailed information.

8. Select one or more names or information and click Up or Down to change the order of the list.

9. Select one or more names or information and click Delete to erase the applicable name or information.

10. Click Save to save all information to the meter.
    A Save File dialog prompt may open or the file is saved to the “Downloads” folder. If the file is saved in the “Downloads” folder, copy the downloaded WebConfigCache.zip file to the “Hach Portable Parallel Analysis” drive.

11. Confirm with OK to replace the “WebConfigCache.zip” on the “Hach Portable Parallel Analysis” drive.
    Note: Make sure to keep the current name of the “WebConfigCache.zip” file.

12. Safely remove the meter from the computer. Click on the icon with the green arrow “Safely Remove Hardware and Eject Media” in the task bar.
    Note: Some icons can be found under “Show hidden icons” in the task bar.

13. Disconnect the USB cable from the meter.

14. The new changes are available on the meter.

9.4.1 Set up routes
A route is an ordered list of sites that are associated with measurements for a particular sample or a location. Use the steps that follow to set up routes for daily management.

1. Select Routes from the main menu tab.

2. Add one or more routes names. Type the applicable names in the lower box and click Add.

3. Click Edit to add the applicable sites to the selected route.

4. To change the order of the list, highlight one or more names and click Up or Down.
   To erase a site from the list, highlight one or more names and click Remove.
   Note: The site ID will remain in the master site ID list, even if a route is removed.

5. Click Save to save all information to the meter.
   A Save File dialog prompt may open or the file is saved to the “Downloads” folder. If the file is saved in the “Downloads” folder, copy the downloaded WebConfigCache.zip file to the “Hach Portable Parallel Analysis” drive.

6. Confirm with OK to replace the “WebConfigCache.zip” on the “Hach Portable Parallel Analysis” drive.
   Note: Make sure to keep the current name of the “WebConfigCache.zip” file.

7. Safely remove the meter from the computer. Click on the icon with the green arrow “Safely Remove Hardware and Eject Media” in the task bar.
   Note: Some icons can be found under “Show hidden icons” in the task bar.

8. Disconnect the USB cable from the meter.

9. Push Main Menu>Site ID>Mode>Route.

10. Push OK.

11. Push Routes and select the applicable route.

12. Push the HOME key. The first site of the selected route is shown on the display.

13. Select the next site from the route list with the RIGHT and LEFT arrows.
    The current route and site are logged with each measurement.

9.5 See the system information
The information menu shows more information about the meter, slots and probes. The probe information only shows when a probe is connected.

1. Push Main Menu>Info.
2. Select an option.

version, the battery level and the available memory.
Meter| Select the applicable slot (1 to 4) to see the boot version, the software version and the serial number. If a Chemkey is in the selected slot, more information such as Chemkey name, expiration date, bar code and lot code are shown.
Probes| Select the applicable probe to see the boot version, the software version, the serial number and the first used date (YYYY-MM-DD). When an LDO probe is connected , the sensor lot code is shown.

9.6 Upgrade the meter software
Do the instructions that follow to upgrade the software on the meter. Find the firmware upgrade file on the manufacturer’s website. Save the file from the website to the computer.

1. Connect the meter to AC power.

2. Select Main Menu>Settings>Meter>USB Device Class>Mass Storage.

3. Connect the meter with the USB cable to the computer.
   The meter shows as a drive “Hach Portable Parallel Analysis” on the computer.

4. Open the “tools.htm” file. Click on the link to the software upgrade package.

5. Copy the upgrade file to “Hach Portable Parallel Analysis” drive.

6. Safely remove the meter from the computer. Click on the icon with the green arrow “Safely Remove Hardware and Eject Media” in the task bar.
   Note: Some icons can be found under “Show hidden icons” in the task bar.

7. Select Main Menu>Settings>Meter>Upgrade Software.

8. Push Continue.

9. Push Exit when the update is done.

Section 10 Maintenance

WARNING
Multiple hazards. Only qualified personnel must conduct the tasks described in this section of the document.
CAUTION
Chemical exposure hazard. Obey laboratory safety procedures and wear all of the personal protective equipment appropriate to the chemicals that are handled. Refer to the current safety data sheets (MSDS/SDS) for safety protocols.
CAUTION
Chemical exposure hazard. Dispose of chemicals and wastes in accordance with local, regional and national regulations.

10.1 Clean spills

CAUTION
Chemical exposure hazard. Dispose of chemicals and wastes in accordance with local, regional and national regulations.

1. Obey all facility safety protocols for spill control.
2. Discard the waste according to applicable regulations.

10.2 Clean the instrument
Clean the exterior of the instrument with a moist cloth and a mild soap solution and then wipe the instrument dry as necessary.
10.3 Clean or replace parts
For some errors and warnings it is a requirement to clean the Chemkey slots, the optical windows, the barcode window, the sample detector or to replace the trays. Use isopropyl alcohol to clean the parts. Use water and a mild detergent to clean the light shield. Make sure to move the cotton tipped applicator in one direction only. Refer to Figure 10 to remove the optics access cover, the light shield and the trays. Refer to Figure 11 and Figure 12 for the detailed cleaning procedure.
Items to collect: Cotton tipped applicator, isopropyl alcohol, water and a mild detergent
Figure 10 Parts removal and reassembly

Figure 11 Clean sample detector, light shield and access cover

Figure 12 Clean trays and Chemkey slots

10.4 Charge or replace the battery
Charge the battery when the battery power level is low. Replace the battery when the battery does not hold a charge. Only use the specified battery supplied by the manufacturer. Refer to Install the battery on page 6 and Replacement parts and accessories on page 32.

10.5 Prepare for shipping
NOTICE
Potential instrument damage. Drain all water from the unit before shipment to prevent damage from freezing temperatures.
Contact technical support for instructions before the shipment to the manufacturer.

• Clean and decontaminate the instrument before shipping.
• Ship the instrument with the battery installed in the meter, but make sure that the battery is not connected to the connector.
• Disconnect the probes and remove the Chemkeys before shipping.
• Ship the instrument in the original packaging or ship the instrument in an alternative safe packaging.

Section 11 Troubleshooting

slot again.
• Use a new Chemkey.
• Clean the barcode window. Refer to Figure 12 on page 29.
• If the problem still occurs, contact technical support.
Sample aspirate error.| Chemkey does not operate correctly.
Chemkey is not fully
pushed into the slot.| Use a new Chemkey and make sure to push the Chemkey all of the way into the slot. If the problem still occurs, contact technical support.
Chemkey Leaked. Try another
Chemkey expired| The time for the Chemkey is expired.
Measurement Error (1–4)| A measurement error occurred in the specified slot.
Parameter not supported| The parameter is not available in the installed instrument software.| Upgrade the instrument software. Search for “SL1000” on
www.hach.com. Go to the Downloads>Software/Firmware section and follow the instructions on the website.
Used Chemkey— Replace| The Chemkey has already been used or there is water in
the slot.| Use a new Chemkey. If the problem still occurs, dry out the slot and the instrument and try again. If the problem still occurs, contact technical support.
Tray leaked. Replace tray.| A problem with the measured tray occurred.| Replace the tray. Refer to Figure 10 on page 28. If the problem still occurs, contact technical support.
Heater Error Replace Tray| The tray does not operate correctly.
Remove from sample.| The meter was put into the sample before the meter was
ready.| Wait until the meter is ready to be put into the sample.
Sample removed too soon| Put another Chemkey into the slot. Wait until the meter is
ready to be put into the sample.
Too much time in sample| The Chemkeys were left in the sample too long. A measurement error occurred.| Remove the Chemkeys immediately when prompted.
The sample detector pin area is dirty if the warning shows
while the meter is not in the sample.| Clean the sample detector pin area. Refer to Clean or
replace parts on page 28. If the problem still occurs,
contact technical support.
Over Range| The concentration is more than the upper limit of the
current method.| Dilute the sample and do the measurement again.
Under Range| The concentration is less than the lower limit of the current
method.| –
Tray too cold.| The meter may be too cold to heat the tray or the heater is
not operational.| Move the meter to a warmer ambient temperature and measure again. Replace the tray.
Tray too hot.| The meter is too hot to make a correct measurement.| Make sure to cool the meter or move the meter out of the warm ambient area.
Too much ambient light. Insert Chemkey in darker environment| The ambient light is too high to read the barcode.| Move the meter to a darker environment and put the Chemkey into the slot again.
Low Light. Clean Chemkey slot.| Chemkey does not operate correctly. Chemkey is not
installed correctly.| • Put the Chemkey into the slot in one push.
• Use a new Chemkey.
• Clean the Chemkey slot. Refer to Figure 12
on page 29.
• If the problem still occurs, contact technical support.
Instrument requires service.| Module failure.| Use the modules that operate correctly. Contact technical
support to repair the defective module.
Sample not found.| • The sample cup is not filled to the fill line.
• The sample conductivity is less than 2 µS/cm.| • Make sure that the sample cup is filled to the fill line.
• Make sure that the sample conductivity is more than 2 µS/cm.
• Clean the sample detector. Refer to Figure 11 on page 29.
• If the problem still occurs, contact technical support.

11.1 Do a diagnostic check
The diagnostic menu shows the information about the current versions of the meter and the option to format the memory card.

1. Push Main Menu>Diagnostics.
2. Select an option.

memory.
Config Versions| Show the configuration versions of the meter settings.
Method Versions| Show the method versions of the meter.
Format Memory| Erase all meter data.
Note: All meter data (e.g., meter configuration, site IDs, operator IDs, routes, notes, templates and more) will be lost when Format Memory is completed.

Section 12 Replacement parts and accessories

WARNING
Personal injury hazard. Use of non-approved parts may cause personal injury, damage to the instrument or equipment malfunction. The replacement parts in this section are approved by the manufacturer.
Note: Product and Article numbers may vary for some selling regions. Contact the appropriate distributor or refer to the company website for contact information.
Replacement parts

Accessories

IntelliCAL™  LDO101 Standard Luminescent/Optical Dissolved Oxygen (LDO) Probe, 1-Meter Cable| LDO10101
IntelliCAL™  PHC201 Standard Gel Filled pH Electrode, 1 meter cable| PHC20101
IntelliCAL™  PHC281 pH Ultra Refillable pH Electrode, 1 meter cable| PHC28101
IntelliCAL™  CDC401 Standard Conductivity Probe, 1 meter cable| CDC40101
IntelliCAL™  ISEF121 Fluoride Ion Selective Electrode (ISE), 1 meter cable| ISEF12101

Accessories (continued)

ISENO318101
IntelliCAL™  ISECL181 Chloride Ion Selective Electrode (ISE), 1 meter cable| ISECL18101
Probe cable retainer| 9422200
Car charger| 9374200
USB cable| 9070800
Cotton tipped applicator| 2522905

HACH COMPANY World Headquarters
P.O. Box 389, Loveland, CO 80539-0389 U.S.A.
Tel. 970-669-3050
800-227-4224 (U.S.A. only)
Fax 970-669-2932
orders@hach.com
www.hach.com
HACH LANGE GMBH
Willstätterstraße 11
D-40549 Düsseldorf, Germany
Tel. +49 (0) 2 11 52 88-320
Fax +49 (0) 2 11 52 88-210
info-de@hach.com
www.de.hach.com
HACH LANGE Sàrl
6, route de Compois
1222 Vésenaz
SWITZERLAND
Tel. +41 22 594 6400
Fax +41 22 594 6499
©Hach Company/Hach Lange GmbH, 2014–2015, 2017, 2023.
All rights reserved.

References

• Geräte und Reagenzien für die Wasserqualitätsanalyse | Hach
• Hach | Hach

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