Aqara 71X2JKN-VzL Camera Hub G2H Instructions

June 13, 2024
Aqara

Aqara logo 71X2JKN-VzL Camera Hub G2H
Instructions

71X2JKN-VzL Camera Hub G2H

What kind of Wi-Fi can the Aqara Camera Hub G2H connect to?
The Aqara Camera Hub G2H supports Wi-Fi with 2.4GHz IEEE802.11b/g/n protocol, and does not support 5GHz Wi-Fi.
What does the hub function of the Aqara Camera Hub G2H do?
The hub of the Aqara Camera Hub G2H can be connected with Aqara’s other smart sensors and controllers, such as door and window sensor, motion sensor, smart plug, wireless switch and other devices. Through the hub function, you can control these smart devices with the Aqara Home app. The hub is the data interaction and control center of your entire smart home network.
How does the hub of the Aqara Camera Hub G2H connect to sub-devices? How many sub-devices does the hub support?
The hub of the Aqara Camera Hub G2H can be connected through the ZigBee 3.0 protocol, and can directly support up to 32 Aqara devices.
What format of MicroSD card does the Aqara Camera Hub G2H support? What is the maximum capacity of the MicroSD card?
The Aqara Camera Hub G2H supports a MicroSD card in FAT32 format, with a reading and writing speed of Class 4 or above. It is recommended, however, to choose a MicroSD card with reading and writing speed of Class 10 or above which supports the maximum capacity of 32GB.
How long can the MicroSD card of the Aqara Camera Hub G2H record video?
The Aqara Camera Hub G2H can record high- definition video by default; 8GB memory card can record video for 18 hours; 16GB memory card can record video for 36 hours; 32GB memory card can record video for about 3 days. When the storage is full, the older video will be automatically overwritten.
Can the Aqara Camera Hub G2H use the MicroSD card to record video when there is no network connection?
Yes, but you can’t view the video on the MicroSD card remotely through the app without a network connection.
What is the correlation event of the Aqara Camera Hub G2H?
The correlation event means that the Aqara Camera Hub G2H can be correlated with devices in the same home, such as when the door and window sensor is triggered or after detecting human motion, the hub can help locate the time position of the event in the recording area. The maximum number of correlation events is 100. To set a correlation event: Select > “Correlation events” in the lower right corner of the G2H screen > select the trigger device for the correlation event > select the color and save.
How to enable the Aqara Camera Hub G2H 2-way audio in the the Aqara Home app?
Open the Aqara Home app – Click on the Aqara Camera Hub G2H – click the “phone” icon to initiate a voice call;
Note: The user cannot initiate 2-way audio on the camera hub G2H itself.
Does the Aqara Camera Hub G2H support recording and viewing in the Homekit App?
HomeKit Secure Video supports recording up to 10 days, stored in iCloud safely. You can view it in the Apple Home App on your iPhone, iPad, or Mac. In addition, you need to have a 200GB iCloud storage plan to support one camera, and a 27TB storage plan to support up to five cameras. Recording videos will not occupy your iCloud storage space.
Does the Aqara Camera Hub G2H support manual video deletion?
You can’t delete a specific video, but you can format in the Aqara Home app.
To format: In the Aqara Home app, click on the “…” in the upper right corner of the G2H setting screen> More Settings > Camera >SD Card Storage
Why can’t the Aqara Camera Hub G2H connect to Wi-Fi?
1. The distance between the device and the wireless router is too far away or there are many obstacles in the middle. When the Wi-Fi signal is weak, the network connection may be unsuccessful. Please use a Wi-Fi signal amplifier to relay the signal or move the router close to a place where the device can receive the Wi-Fi signal well.
2. When the wrong Wi-Fi information is entered, the network connection cannot be completed. Please enter the correct information and try again.
I have connected the Aqara Camera Hub G2H to the Aqara Home app, but why I can’t discover the Aqara devices in Alexa?
Please note, you will not see the Agara Camera Hub G2H in Alexa as the Aqara Camera Hub G2H doesn’t have the night light as Aqara hub M1S , the hub function of the Agara Camera Hub G2H support in Alexa, which means you will see compatible child devices that you have paired with the G2H camera Hub.
The compatible Alexa devices are Aqara Door and Window Sensor, Agara motion sensor, Temperature and Humidity Sensor, Smart Plug (US), Aqara Wall Switch, Roller Shade Driver E1,Motion Sensor P14
I have connected the Aqara Camera Hub G2H to the Aqara Home app, but why I can’t find the Aqara devices in Google?
Please note, you will not see the Agara Camera Hub G2H in Google as the Aqara Camera Hub G2H doesn’t have the night light as Aqara hub M1S , the hub function of the Agara Camera Hub G2H support in Google, which means you will see compatible child devices that you have paired with the Aqara Camera Hub G2H.
The compatible Google devices are Aqara Door and Window sensor, Aqara Temperature and Humidity sensor, Aqara smart plug, Aqara Wall Switch

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