eufy T8214111 Security E340 2K HD Smart Video Doorbell User Guide

June 13, 2024
Eufy

QUICK START GUIDE
Video Doorbell E340eufy T8214111 Security E340 2K HD Smart Video
Doorbell

Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners.
51005004091 V01

AT A GLANCE

Front View

eufy T8214111 Security E340 2K HD Smart Video Doorbell - AT A
GLANCE

  1. LED Light
  2. Motion Sensor
  3. Primary Camera Lens
  4. Microphone
  5. Ambient Light Sensor
  6. LED Ring / Doorbell Button
  7. LED Light
  8. Secondary Camera Lens
  9. Speaker

Rear View

eufy T8214111 Security E340 2K HD Smart Video Doorbell - Rear
View

  1. Detaching Mechanism

  2. Power Terminals for Existing Doorbell Wires (Optional)

  3. SYNC Button
    Press to turn on the doorbell.
    Press and hold for 2 seconds until you hear a beep to set up the doorbell. (Optional) Press quickly 5 times within 3 seconds to turn off the doorbell.

  4. Battery Compartment

  5. QR Code (Scan to add the doorbell in the app)

HOW THE SYSTEM WORKS

Works Independently
This video doorbell can work independently once it is connected to your home wireless router. Additionally, you have a variety of options to receive notifications and hear a ring when someone presses your video doorbell.

  • Use a traditional doorbell chime (if you have one).
  • Use a eufy Security doorbell chime (sold separately).
  • Use an Amazon Alexa Echo Show device.

Works with eufy Security HomeBase (Optional)
The video doorbell detects motion at your porch and lets you to answer the door anytime, anywhere. You can store video clips in the built-in storage of your eufy Security HomeBase 2 or S380 HomeBase (sold separately). When someone rings the doorbell, people in the house will be notified.

eufy T8214111 Security E340 2K HD Smart Video Doorbell -
HomeBase

CHARGING THE BATTERY PACK

  1. Remove the pre-installed battery pack from the battery compartment.eufy T8214111 Security E340 2K HD Smart Video Doorbell - CHARGING
  2. Fully charge the rechargeable battery pack before installation.eufy T8214111 Security E340 2K HD Smart Video Doorbell - CHARGING 1
  3. Place the battery pack into the battery compartment.eufy T8214111 Security E340 2K HD Smart Video Doorbell - battery compartment

SETTING UP THE SYSTEM

  1. Download and install the eufy Security app, then sign in or create an account.eufy T8214111 Security E340 2K HD Smart Video Doorbell - Apps
  2. Follow the in-app instructions to add the video doorbell.eufy T8214111 Security E340 2K HD Smart Video Doorbell - video doorbell

DETERMING THE POWER OPTION

Option 1: Battery Powered
If you don’t have existing doorbell wiring at your front door, use the included battery. You are free to determine the location of the doorbell, and the mounting will be easy and quick.
When the battery is low, you will need to recharge it. Battery life varies with use. If you choose this option, please skip to DOORBELL MOUNTING (Battery Powered).
Option 2: Wire Powered
If you have existing and working doorbell wires at your front door, the video doorbell will be constantly powered by these wires. So there’s no need to detach and recharge after installation.
The mounting position is limited. If you choose this option, please skip to DOORBELL MOUNTING (Wire Powered).

eufy T8214111 Security E340 2K HD Smart Video Doorbell - Wire
Powered

DOORBELL MOUNTING (Battery Powered)

Choose a Location

  1. Take the video doorbell to your front door and check the live view in the app. Choose a location where you can see the desired field of view. Consider the following factors:
    • Check if you can reuse the existing holes and anchors in the wall or door frame.
    • If you want to place the doorbell near a side wall, make sure the wall isn’t in the field of view. Otherwise, the IR light will be reflected and the night vision will be blurred.
    • If you are drilling the mounting holes for the first time, the recommended height is 48″ (1.2m) above the ground.
    • To adjust the angle, use the 15º mounting wedge as a supplementary mounting bracket.eufy T8214111 Security E340 2K HD Smart Video Doorbell - Battery
Poweredeufy T8214111 Security E340 2K HD Smart Video
Doorbell - Battery Powered 1

  2. Place the screw hole positioning card against the wall to mark the location. If mounting on a hard wall (brick, concrete, or stucco), use a 15/64″ (5.95mm) drill bit to drill 2 holes through the screw hole positioning card.eufy T8214111 Security E340 2K HD Smart Video Doorbell - Battery Powered 2

Mount the Bracket

Use the provided screws to secure the mounting bracket on the wall.
Wooden Wall

eufy T8214111 Security E340 2K HD Smart Video Doorbell -
Bracket

Hard Wall

eufy T8214111 Security E340 2K HD Smart Video Doorbell - Hard
Wall

Install the Doorbell
Align the doorbell with the bottom of the mounting bracket, then press the top of the doorbell into place until it clicks.

eufy T8214111 Security E340 2K HD Smart Video Doorbell -
Doorbell

Recharging the Battery

  1. Insert the detaching pin into the pin hole on the top of the doorbell, then lift the top for removal.eufy T8214111 Security E340 2K HD Smart Video Doorbell - Recharging the Battery
  2. Repeat steps in “CHARGING THE BATTERY PACK”.
    You can purchase an extra battery pack for quick replacement.

DOORBELL MOUNTING (Wire Powered)

Check the Doorbell Wires

  1. Ring the existing doorbell to check if it is working. If it doesn’t ring, your doorbell wires may be defective. Power on the doorbell by the built-in battery or consult an electrician to repair the wires.
  2. Shut off the power at the circuit breaker. Turn the lights on and off to make sure the electricity in your home is properly shut off.

eufy T8214111 Security E340 2K HD Smart Video Doorbell
-Wires

Detach the Existing Doorbell Button
If you already have existing doorbell wiring:

  1. Remove the existing doorbell button with a Phillips-head screwdriver (not provided).
  2. Pull the two wires out carefully when removing the existing doorbell. Straighten the wire ends if necessary.

eufy T8214111 Security E340 2K HD Smart Video Doorbell -Doorbell
Button

Choose a Location

  1. Take the video doorbell to your front door and check the live view in the app. Choose a location where you can see the desired field of view. Consider the following factors:
    • Check if you can reuse the existing holes and anchors in the wall or door frame.
    • If you want to place the doorbell near a side wall, make sure the wall isn’t in the field of view. Otherwise, the IR light will be reflected and the night vision will be blurred.
    • If you are drilling the mounting holes for the first time, the recommended height is 48″ (1.2m) above the ground.
    • To adjust the angle, use the 15º mounting wedge as a supplementary mounting bracket.eufy T8214111 Security E340 2K HD Smart Video Doorbell -Doorbell
Button 1eufy T8214111 Security E340 2K HD Smart Video
Doorbell -ositioning card

  2. Place the screw hole positioning card against the wall to mark the location. If mounting on a hard wall (brick, concrete, or stucco), use a 15/64″ (5.95mm) drill bit to drill 2 holes through the screw hole positioning card.eufy T8214111 Security E340 2K HD Smart Video Doorbell -ositioning card 1

Mount the Bracket
Use the provided screws to secure the mounting bracket on the wall.
Wooden Wall

eufy T8214111 Security E340 2K HD Smart Video Doorbell - Wooden
Wall

Hard Wall

eufy T8214111 Security E340 2K HD Smart Video Doorbell - Wooden Wall
1

Connect the Wires to the Doorbell
Connect the wires to the terminals on the back of the doorbell, then tighten the terminal screws. Wire can be connected to any terminal.

eufy T8214111 Security E340 2K HD Smart Video Doorbell -
Connect

To prevent short-circuiting, make sure the wires are not touching each other after connecting them to the terminals. If the wires are too short, use the extension wires and wire nuts to make them longer. Use electrical wiring tape instead if there is no more space on the wall for wire nuts.
Install the Doorbell
Align the doorbell with the bottom of the mounting bracket, then press the top of the doorbell into place until it clicks.

Restore Power
Switch the main circuit breaker back to ON. You’re all set!

SAFETY

  • The suitable temperature for devices and accessories is -20°C to 50°C (Charging temperature is 0°C to 40°C).

  • Unless specifically indicated that it is safe to do so in the user guide or instruction manual, do not use this device in an environment that exceeds the recommended low or high temperature.

  • Unless specifically indicated that it is safe to do so in the user guide or instruction manual, avoid exposing your device to direct sunshine or excessively wet environments.

  • It is recommended to supply the device in an environment with a temperature that ranges from 5°C to 25°C.

  • When supplying power, place the device in an environment that has a normal room temperature and good ventilation.
    CAUTION!
    THERE IS A RISK OF EXPLOSION IF AN INCORRECT BATTERY TYPE IS USED.
    DISPOSE OF USED BATTERIES ACCORDING TO THEIR INSTRUCTIONS.
    Warning:

  • Replacing a battery with an incorrect type may bypass safeguards and create danger;

  • Disposal of a battery in a fire or other source of significant heat, or by crushing, or cutting, may result in an explosion as well as leakage of flammable liquids and gases;

  • Leaving a battery in an extremely hot environment may result in an explosion as well as leakage of flammable liquids and gases;

  • A battery subjected to extremely low air pressure may result in an explosion as well as leakage of flammable liquids and gases.

NOTICE

FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible or compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/TV technician for help.
FCC Radio Frequency Exposure Statement
The device has been evaluated to meet general RF exposure requirements. The device can be used in fixed/mobile exposure condition. The min separation distance is 20cm.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.
The following importer is the responsible party:
Company Name: POWER MOBILE LIFE, LLC
Address: 10900 NE 8th St, Ste 501, Bellevue WA 98004
Telephone:1-800-988-7973
IC Statement
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.”
This Class B digital apparatus complies with Canadian ICES-003.
IC RF Statement
When using the product, maintain a distance of 20cm from the body to ensure compliance with RF exposure requirements.

CUSTOMER SERVICE

12-month limited warranty
(US) +1 800-988-7973
(UK) +44 (0) 1604 936200
(DE) +49 (0) 69 9579 7960
+86 400 0550 036
+81 03 4455 7823
(AU) +61 3 8331 4800
(Egypt) +20 8000000826
(UAE) +971 8000320817
(Kuwait) +965 22069086
(Saudi Arabia) +966 8008500030
support@eufy.com
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road,
Mongkok, Kowloon, Hong Kong
@EufyOfficial
@EufyOfficial
@EufyOfficial

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