DELL D2020H 20 Inch LCD Monitor User Guide

DELL D2020H 20 Inch LCD Monitor

Product Information

• Product: Dell D2020H
• Model: D2020H
• Regulatory Model: D2020Hf
• Manufacturer: Dell
• Website: https://manual-hub.com/

Product Features

• Active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD)
• Anti-static and LED backlight

Package Contents

Your monitor comes with the following components:

• Monitor
• Stand riser
• Stand base
• Power cable
• VGA cable
• HDMI cable
• Quick Setup Guide
• Safety and Regulatory Information

Note : Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries.

Identifying Features and Controls

Please refer to the user manual for detailed information on identifying features and controls.
Link: https://manual-hub.com/

Monitor Specifications

Please refer to the user manual for detailed monitor specifications.
Link: https://manual-hub.com/

Plug and Play Capability
Please refer to the user manual for information on plug and play capability.
Link: https://manual-hub.com/

LCD Monitor Quality and Pixel Policy
Please refer to the user manual for information on LCD monitor quality and pixel policy.
Link: https://manual-hub.com/

Maintenance Guidelines
Please refer to the user manual for maintenance guidelines.
Link: https://manual-hub.com/

Setting up the Monitor
Please refer to the user manual for detailed instructions on setting up the monitor.
Link: https://manual-hub.com/

Operating the Monitor
Please refer to the user manual for detailed instructions on operating the monitor.
Link: https://manual-hub.com/

Troubleshooting
Please refer to the user manual for troubleshooting information.
Link: https://manual-hub.com/

Contacting Dell
Please refer to the user manual for contact information.
Link: https://manual-hub.com/

Notes, Cautions and Warnings

• NOTE : A NOTE indicates important information that helps you make better use of your computer.
• CAUTION : A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
• WARNING : A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

About your monitor

Package contents

Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contacting Dell if anything is missing.
NOTE : Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries.
NOTE : To set up with any other stand, see the documentation that shipped with the stan

Product features

The Dell D2020H at panel display has an active matrix,Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-static,and LED backlight.

The monitor features include:

• 49.53 cm (19.5 in.) diagonal viewable area display(measured diagonally).
• 1600 x 900 resolution, with full-screen support for lower resolutions.
• HDMI connectivity makes it simple and easy to connect with legacy and new systems.
• Plug-and-play capability if supported by your computer.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• 0.5 W standby power when in the sleep mode.
• Security-lock slot.
• Arsenic-free glass and mercury-free panel.
• BFR / PVC-reduced (the circuit boards inside your monitor are made using BFR /
• PVC-free laminates).
• RoHS Compliant.

Identifying features and controls

Front view

required. (For more information, see Using the front panel controls)
2| Power On/Off button (with LED indicator)| To turn the monitor On or Off.

Back view

separately).
2| Regulatory label, barcode, serial number, and Service Tag label| List the regulatory approvals. See this label if you need to contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
3| Release button| Release stand from monitor.
4| VESA mouting holes| For flexible mounting solutions.

Side view

Bottom view without monitor stand

Specifications

Monitor specifications

Viewable area
Diagonal| 495.3 mm (19.5 in. )
Active area: Horizontal Vertical

Area

| ****

432 mm (17 in. )

239.76 mm(9.44 in. ) 1035.76 cm 2 (160.54 in. 2 )

Pixel pitch| 0.27 x 0.27 mm
Pixel per inch (PPI)| 94
Viewing angle: Horizontal Vertical| ****

90° (typical)

50° (typical)

Brightness| 200 cd/m 2 (typical)
Contrast ratio| 600 to 1 (typical)
Faceplate coating| Anti-glare with 3H hard coating, Haze 25%
Backlight| LED light bar system
Response time (TR+TF):| 5 ms
Color depth| 16.7 million colors
Color gamut| 72% NSTC (CIE 1931)
Connectivity| One VGA port and one HDMI 1.4 (HDCP 1.4) port.
Security| Security-lock slot for cable lock (optional purchase)
Tilt angle| -5° to 21°
Bezel width (edge of monitor to active area)| 9.97 mm (Top)

8.35 mm (Left/Right)

9.97 mm (Bottom)

Resolution specifications

Preset display modes

Display Mode| Horizontal Frequency (kHz)| Vertical Frequency (Hz)| Pixel Clock (MHz)| Sync Polarity (Horizontal / Vertical)
---|---|---|---|---
VESA, 720 x 400| 31.5| 70.1| 28.3| -/+
VESA, 640 x 480| 31.5| 60.0| 25.2| -/-
VESA, 640 x 480| 37.5| 75.0| 31.5| -/-
VESA, 800 x 600| 37.9| 60.3| 40.0| +/+
VESA, 800 x 600| 46.9| 75.0| 49.5| +/+
VESA, 1024 x 768| 48.4| 60.0| 65.0| -/-
VESA, 1024 x 768| 60.0| 75.0| 78.8| +/+
VESA, 1152 x 864| 67.5| 75.0| 108.0| +/+
VESA, 1280 x 720| 45.0| 60.0| 74.3| +/+
VESA, 1280 x 800| 49.7| 59.8| 83.5| -/+
VESA, 1600 x 900| 60.0| 60.0| 108.0| +/+

Electrical specifications

75 ohm input impedance

HDMI 1.4 (HDCP 1.4), 600 mV

for each differential line, 100 ohm input impedance per differential pair

Synchronization input signals| Separate horizontal and vertical synchronizations, polarity-free TTL level,

SOG (Composite SYNC on green)

AC input voltage/ frequency/current| 100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/1.5 A
Inrush current| 30 A (120 V AC Input)

60 A (240 V AC Input)

Physical characteristics

Signal cable type: Analog

Digital

| ****

D-Sub (VGA), 15 pins; HDMI, 19 pins

Dimensions (with stand):|
Height| 347.5 mm (13.68 in. )
Width| 468.3 mm (18.44 in. )
Depth| 167.3 mm (6.59 in. )
Dimensions (without stand):|
Height| 283.9 mm (11.18 in. )
Width| 468.3 mm (18.44 in. )
Depth| 45.0 mm (1.77 in. )
Stand dimensions:|
---|---
Height| 139.7 mm (5.5 in.)
Width| 181.1 mm (7.13 in.)
Depth| 167.3 mm (6.59 in.)
Weight:|
With packaging| 3.33 kg (7.34 lb)
With stand assembly and cables| 2.88 kg (6.35 lb)
Without stand assembly and cables| 2.22 kg (4.89 lb)
Weight of stand assembly| 0.28 kg (0.62 lb)

Environmental characteristics

Temperature:
Operating| 0 °C to 40 °C (32 °F to 104 °F)
Non-operating: Storage

Shipping

| ****

-20 °C to 60 °C (-4 °F to 140 °F)

-20 °C to 60 °C (-4 °F to 140 °F)

Humidity:
Operating| 10% to 80% (non-condensing)
Non-operating:

Storage Shipping

| ****

5% to 90% (non-condensing)

5% to 90% (non-condensing)

Altitude:
Operating (maximum)| 5,000 m (16,400 ft)
Non-operating (maximum)| 12,192 m (40,000 ft)
Thermal dissipation| 58.0 BTU/hour (maximum)

51.2 BTU/hour (typical)

Power management modes

If you have VESA’s DPM compliance graphic cards or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
Zero power consumption in o mode can only be achieved by disconnecting the power cable from the monitor

VESA

modes

| Horizontal sync| Vertical sync| Video| Power indicator| Power consumption
---|---|---|---|---|---
Normal operation| Active| Active| Active| White| 17 W (maximum)

15 W (typical)

Active-off mode| Inactive| Inactive| Blanked| White (Glowing)| Less than 0.5 W
Switch off| –| –| –| Off| Less than 0.5 W

This document is informational only and reects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied
The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, one of the following messages will be displayed

Activate the computer and the monitor to gain access to the OSD.

Plug and play capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings if desired. For more information about changing the monitor settings, see Operating your monitor.

LCD monitor quality and pixel policy
During the LCD Monitor manufacturing process, it is normal for one or more pixels to become xed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see the Dell Support site at www.dell.com/support/monitors.

Maintenance guidelines

Cleaning your monitor

• WARNING : Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
• CAUTION : Read and follow the Safety Instructions before cleaning the monitor.
• For best practices, follow the instructions in the list below while unpacking, cleaning or handling your monitor:
• To clean your screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do notuse benzene, thinner, ammonia, abrasive cleaners or compressed air.
• Use a lightly-dampened cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with a cloth.
• Handle your monitor with care as the black-colored monitor may get scratched.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.

Setting up the monitor

Connecting the stand

NOTE : The stand is not attached when the monitor is shipped from the factory.
NOTE : The following procedure is applicable for the stand that shipped with your monitor.
To attach the monitor stand:

1. Assemble the stand riser to stand base
2. Place the monitor stand base on a stable table top.
3. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place
4. Attach the stand assembly to the monitor
5. Place the monitor on a soft cloth or cushion near the edge of desk.
6. Align the stand assembly bracket to the monitor groove.
7. Insert the bracket towards monitor until it locks in place.

Connecting your monitor

WARNING : Before you begin any of the procedures in this section, follow the Safety Instructions.
NOTE : Do not connect all cables to the computer at the same time. It is recommended to route the cables through the cable-management slot before you connect them to the monitor.
To connect your monitor to the computer:

1. Turn off your computer and disconnect the power cable.
2. Connect VGA or HDMI cable from your monitor to the computer

Connecting VGA cable

Connecting HDMI cable

Removing the stand

• NOTE : To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface.
• NOTE : The following procedure is applicable for the stand that shipped with your monitor.

To remove the stand:

1. Place the monitor on a soft cloth along the desk.
2. Tilt the stand downwards to access the release button
3. Using a long screwdriver press the release button
4. Keeping the release button pressed, pull the stand out

Operating your monitor

Turning on the monitor

• Press the button to turn on the monitor

Using the front panel controls

Use the control buttons at the bottom edge of the monitor to adjust the image being displayed.

The following table describes the control buttons

OSD controls
Use the buttons on the bottom edge of the monitor to adjust the image settings .

Using the On-Screen Display menu

Accessing the OSD menu
NOTE : Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically.

1. Press the button to display the OSD main menu.
   Main menu for HDMI input

2. Press the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted.

3. Press the button once to activate the highlighted option.

4. Press and button to select the desired parameter.

5. Press and then use the and buttons, according to the indicators on the menu, to make your changes.

6. Select the button to return to the main menu

NOTE : Your monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging.

Before the DDC/CI function is disabled, the following message is displayed.

When the monitor enters Power Save Mode, the following message appears.

If VGA or HDMI cable is not connected, a oating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left in this state.

Setting up your monitor

Setting display resolution to 1600 x 900

For best performance, set the display resolution to 1600 x 900 pixels by performing the following steps:

In Windows 7:

1. Right-click on the desktop and click Screen Resolution.
2. Click the drop-down menu of the Screen Resolution and select 1600 x 900.
3. Click OK.

In Windows 8 or Windows 8.1:

1. Select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the drop-down menu of the Screen Resolution and select 1600 x 900.
4. Click OK.

In Windows 10:

1. Right-click on the desktop and click Display Settings.
2. Click Advanced Display Settings.
3. Click the drop-down menu under Resolution and select 1600 x 900
4. Click Apply.

If you do not see the recommended resolution as an option, you may need to update your graphics driver. Use one of the following methods to update the graphics driver:

Dell computer

1. Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.
2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1600 x 900 again.

NOTE : If you are unable to set the resolution to 1600 x 900 please contact Dell to inquire about a graphics adapter that supports these resolutions.

Non-Dell computer

In Windows 7:

1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Click Advanced Settings.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, www.AMD.com or www.NVIDIA.com).
6. After installing the drivers for your graphics adapter, attempt to set the resolution to 1600 x 900 again.

In Windows 8 or Windows 8.1:

1. Select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of thewindow (e.g. NVIDIA, AMD, Intel etc.).
6. Refer to the graphic card provider website for updated driver (for example, www.AMD.com or www.NVIDIA.com).
7. After installing the drivers for your graphics adapter, attempt to set the resolution to 1600 x 900 again.

In Windows 10:

1. Right-click on the desktop and click Display Settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, www.AMD.com or www.NVIDIA.com).
6. After installing the drivers for your graphics adapter, attempt to set the resolution to 1600 x 900 again.

NOTE : If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution

Using tilt
You can tilt the monitor for the most comfortable viewing angle.

NOTE : The stand is not attached when the monitor is shipped from the factory.

Troubleshooting

WARNING : Before you begin any of the procedures in this section, follow the Safety Instructions. Self-test
Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn on both your computer and the monitor.

2. Disconnect all video cables from the monitor. This way, the computer doesn’t have to be involved.

3. Turn on the monitor.
   If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white.
   NOTE : This box also appears during normal operation, when the video cable is disconnected or damaged.

4. Turn off your monitor and reconnect the video cable; then turn on your computer and the monitor.

If your monitor remains dark after you reconnect the cables, check your video controller and computer

Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card.
NOTE : You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold Button 1 for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 on the bottom of the monitor again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text screens.

Common problems

The following table contains general information about common monitor problems you might encounter and the possible solutions

Product-specific problems

Safety instructions
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance

Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE : If you do not have an active Internet connection, you can and contact information on your purchase invoice, packing slip, bill, or Dell product catalog

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

To get online Monitor support content:
Visit www.dell.com/support/monitors.

To contact Dell for sales, technical support, or customer service issues:

1. Visit www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.

WARNING : For displays with glossy bezel, ensure to place it correctly to avoid disturbing reflections from surrounding light and bright surfaces

Pin assignments

D-Sub 15-pin connector

HDMI 19-pin connector

References

• Support for Dell D2020H | Overview | Dell US
• Manual-Hub.com – Free PDF manuals!

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