logitech ZONE 950 Wireless Headset User Guide

June 13, 2024
Logitech

logitech ZONE 950 Wireless Headset

logitech-ZONE-950-Wireless-Headset-product

Product Information

The Zone 950 is a wireless headset with an adjustable noise-canceling microphone boom, microphone mute, call button, active noise cancellation (ANC), and Transparency mode. It features an adjustable headband, padded replaceable earpads, and touch controls for volume and music. The package includes a headset, USB-C receiver, USB-A adapter, USB-C to C charging cable, travel bag, and user documentation.

Product Usage Instructions

Power On/Off

  1. Slide the power switch to the center position to power on the headset.
  2. Once powered on, the light indicator will turn white.
  3. To power off, slide the power switch to the power icon position.

Pairing via USB Receiver

  1. Insert the USB-C receiver into the computer’s USB-C port. If needed, insert the USB-C receiver into the USB-A adapter first, then insert the adapter into the computer’s USB-A port.
  2. The headset is already paired to the receiver it ships with. Just power on the headset. Once successfully paired, the light indicator on the receiver will remain solid white and the light indicator on the headset will turn solid white.
  3. Make sure “Zone 950” is selected as the audio output device in the computer sound settings.
  4. To pair with a Bluetooth device, press and hold the call button on the headset for 2 seconds. The light indicator will flash blue rapidly.
  5. Open the Bluetooth settings on your device and select “Zone 950” in the discoverable devices list. Once successfully paired, the light indicator will turn solid white.
  6. Tip: When using the headset with a laptop, select “Zone 950 Stereo” for the best music quality and “Zone 950 Hands-Free” for calls in the sound settings.

Adjusting the Headset

  1. Adjust the headset by sliding the earcups up and down the headband.
  2. Swivel the earcups to fit on your ears.
  3. To find the most comfortable fit, move the earcups up and down the headband until they sit comfortably on your ears.

Adjusting the Microphone Boom
The microphone boom can rotate 270 degrees. Wear it on either the left or right side. The audio channel will switch automatically depending on the direction you are wearing the microphone.

Charging
The headset automatically powers off when left idle. The sleep timer can be changed in the Logi Tune app. When the battery is low, the headset indicator light will turn RED.

  1. Charging via USB cable:
  2. Plug the USB-C cable end into the USB-C port on the bottom of the earcup.
  3. Plug the USB-C end into the USB-C charging port on your computer.
  4. The indicator light will be a breathing white light while charging and will turn solid white when fully charged.

Headset Controls

Button Usage
Answer / End call Short press to answer or end a call.
Call controls 2 seconds press to reject a call, short press to resume a

call.
ANC controls| Short press to toggle between ANC and Transparency mode, 2
seconds press to turn off ANC and Transparency mode.
Media controls| Double tap to play/pause, triple tap to skip to the next track,
swipe up to increase volume and swipe down to decrease volume.
Headset status| Short press to check connectivity and battery status.
Mute| Tap and hold for 2 seconds to mute, tap and hold again for 2
seconds to unmute.
Voice assistance| Short press to trigger voice assistant, 2 seconds press (when
mic boom is down) to trigger voice assistant.

Note:
The media control functionality depends on the type of application. Call activities always have priority over media streaming. When two devices are connected via Bluetooth, the headset will prioritize call activities.

KNOW YOUR PRODUCT

logitech-ZONE-950-Wireless-Headset-fig- \(1\)

WHAT’S IN THE BOX

  1. Headset
  2. USB-C receiver
  3. USB-A adapter
  4. USB-C to C charging cable 5. Travel bag
  5. User documentation

POWER ON/OFF

  1. Slide the power switch to the center.
  2. Once powered on, the light indicator turns white.
  3. To power off, slide the power switch to the power icon.

PAIRING VIA USB RECEIVER

  1. USB-C
    Insert the receiver into the computer USB-C port.
    USB-A
    Insert the USB-C receiver into the USB-A adapter. Then insert the adapter into the computer USB-A port.

  2. A headset is already paired to the receiver it ships with. Just power on the headset. Once successfully paired, the light indicator on the receiver will remain solid white. The light indicator on the headset will turn solid white.

  3. Make sure “Zone 950” is selected on the computer sound setting.

PAIRING VIA BLUETOOTH

  1. Slide the power switch to the Bluetooth icon and hold for 2 seconds. The light indicator will flash blue rapidly.
  2. Open Bluetooth settings on your device.
  3. Select “Zone 950” in discoverable devices.
  4. Once successfully paired, the light indicator will turn solid white.

Tip:
When the headset is paired to the laptop, if needed, go to the sound setting and select “Zone 950 Stereo” for the best music quality and select “Zone 950 Hands-Free” for calls.logitech-ZONE-950-Wireless-Headset-fig-
\(5\)

ADJUSTING HEADSET

  1. Adjust the headset by sliding earcups up and down the headband.
  2. Swivel earcups to fit on your ear.
  3. It may be easier to adjust the headset on your head. Move the earcups up and down the headband until they sit comfortably on your ears.

ADJUSTING THE MICROPHONE BOOM
The microphone boom rotates 270 degrees. Wear it on either the left or right side. The audio channel will switch automatically, depending on the direction you are wearing the microphone.

CHARGING

  • The headset automatically powers off when left idle.
  • The sleep timer can be changed in the Logi Tune app.
  • The headset indicator light will turn RED when the battery is low.

Charging via USB cable

  1. Plug the USB-C cable end into the USB-C port on the bottom of the earcup.

  2. Plug the USB-C end into the USB-C charging port on your computer.

  3. The indicator light will be a breathing white light for charging.
    The indicator light will be solid white when fully charged.

    • 2 hours of charging fully charged the battery.
    • 5 minutes will give you 1 hour of talk time.
  4. The headset can be used with the receiver and Bluetooth paired while charging. It can also be used as a corded headset with the USB-C cable connected while the headset is powered off.

HEADSET CONTROLS

logitech-ZONE-950-Wireless-Headset-fig- \(9\)

Note:

  • Media control functionality depends on the type of application.
  • Call activities are always the first priority over media streaming. When two devices are connected, the Bluetooth connection will be prioritized over the receiver. When two Bluetooth devices are connected, the last active device will take priority over the other. The priority between two Bluetooth devices can be customized on the Logi Tune app under Connected devices.

Tip: ANC and touch controls can be customized on the Logi Tune app.

MUTE

There are 3 ways to mute your microphone.

  1. Press the button to mute.
  2. Flip up or down the mic boom to mute or unmute.*
  3. Simply take the headset off to mute and put it back to unmute. To use this feature, enable it on Logi Tune app.logitech-ZONE-950-Wireless-Headset-fig- \(12\)

Can be disabled on the Logi Tune app

Voice prompts indicate when the mic is mute on/off.

ACTIVE NOISE CANCELLATION (ANC)

ANC blocks out the noise around you to help you concentrate on the task at hand.

  • Press the ANC button on the side of the earcup to toggle between ANC and Transparency mode.
  • There will be voice prompts when switching between modes.

Note: The ANC button can be customized to cycle through up to 4 different modes on the Logi Tune app.

logitech-ZONE-950-Wireless-Headset-fig- \(14\)

LIGHT INDICATOR

HEADSET LIGHT INDICATOR

Light Status


White

| ****

Solid

| Power on
Connected to a device
Battery fully charged
Pulsing| Battery charging
Blinking| Incoming call


Red

| Blinking| Low battery
Solid| Mute on
Blue| Flashing| Bluetooth pairing mode
Blue and White| Blinking| Headset firmware updating

logitech-ZONE-950-Wireless-Headset-fig- \(15\)

RECEIVER INDICATOR LIGHT

Light Status

White

| ****

Solid

| Connected
Ongoing call
Repeat flashing on and off| Incoming call
Red| Solid| Mute on
Blue| Flashing| Pairing

logitech-ZONE-950-Wireless-Headset-fig- \(16\)

ON-HEAD DETECTION

Sensors on the headset can detect if the headset is worn or not and control the status. It can be disabled or enabled on Logi Tune app.

Note: Functionality depends on the type of application.

  • Auto pause/resume
    During media streaming, when the headset is taken off, the media will pause. When the headset is put on, the media will resume.

  • Answer incoming call
    When there is an incoming call, put on the headset to answer the call. To use this feature, enable it on the Logi Tune app.

  • Mic mute/unmute
    During an ongoing call, when the headset is taken off, the mic will be muted. When the headset is put on, the mic will be unmuted. To use this feature, enable it on the Logi Tune app.

AUDIO OVER USB (DENSITY-FRIENDLY)
If your audio is unstable during a call because there are too many wireless devices nearby (high density), the headset can be used as a corded headset.

  • Turn off the headset.
  • Connect the headset to the USB cable provided. And plug the other side of the USB-C cable into the USB-C port on your computer.
  • Make sure “Zone 950” is selected on the audio device setting.

Note:

  • The headset would be charged during this mode.
  • Button controls may not be available in this mode.

LOGI TUNE

Logi Tune helps boost your headset performance with periodic software and firmware updates. Learn more and download Logi Tune at logitech.com/tune, the Apple App Store, or the Google Play store.

logitech-ZONE-950-Wireless-Headset-fig- \(19\)

ADJUSTING SIDETONE
Sidetone lets you hear your own voice during conversations so you are aware of how loud you are talking. In the Logi Tune app, select the sidetone feature, and adjust the dial accordingly.

  • A higher number means you hear more external sounds.
  • A lower number means you hear less external sound.

AUTO SLEEP TIMER
By default, your headset will automatically power off when not in use for 1 hour. Adjust the sleep timer in the Logi Tune app.

PERSONAL EQ

  • Create a personalized sound equalizer that is optimized for your hearing in the Logi Tune Mobile app.
  • Through a simple listening test, our algorithm detects what you hear and adjusts frequencies to best deliver the sound you want.

Note: This applies to music quality instead of call audio quality.

ADVANCED CALL CLARITY

  • Reduces the ambient noise from the far end of a call to hear them more clearly.

  • Enable it in the Logi Tune app and select low or high mode depending on the noise loudness.

    • With this feature enabled, you can enjoy up to 12 hrs (ANC on) or up to 14 hrs (ANC off) of talk time.
  • HEARING PROTECTION
    Zone 950 provides three types of protection to help you hear safely.

  • Peak limiting:
    Audio volume is always limited to 100 dBA to prevent hearing damage.

  • Anti-startle protection:
    Once enabled in the Logi Tune app, it eliminates sudden audio spikes to avoid acoustic shocks as per Australian G616 guidelines. This applies to all activities only.

  • Noise exposure over time:
    Once enabled in the Logi Tune app, it protects your ears from noise exposure over an 8-hour period with a limit of up to 85 dBA as per Australian G616 guidelines. This applies to all activities only.

UPDATE YOUR HEADSET
It is recommended to update both your headset and receiver. To do so, download Logi Tune from logitech.com/tune

Note:
Turn off and on the headset after the update is completed to make sure it is successfully done.

RECONNECT YOUR HEADSET

In case the headset is disconnected from the receiver, you can reconnect your headset via Logi Tune.

  1. Plug the USB-C receiver or USB-A adapter with the USB-C receiver into the computer USB port.
  2. Power on the headset by sliding the power switch to the center.
  3. Open Logi Tune Desktop on your computer.
  4. Select “Zone Receiver” from the dashboard.
  5. Wait while it is looking for the previously connected headset.
  6. If no headset is shown as connected to the receiver, click “Pair headset”.
  7. Enter pairing mode on the headset by sliding the power switch to the Bluetooth icon and holding it for 2 seconds. The light indicator will flash blue rapidly.
  8. Once successfully paired, the light indicator on the receiver and on the headset will turn solid white.

RESET YOUR HEADSET
To reset your headset back to its original state, power the headset on, hold the power button to the pairing mode, and long press the ANC button for 5 seconds. The headset is successfully reset when the headset light indicator blinks fast in red and white 3 times and turns off.

DIMENSIONS

  • Headset:
    Height x Width x Depth: 183.9 x 179.1 x 70.0 mm

  • Weight:
    0.23 kg

  • Receiver:
    Height x Width x Depth: 26.6 x 12.4 x 6.5 mm

  • Adapter:
    Height x Width x Depth: 24.5 x 15.4 x 8.7 mm

SYSTEM REQUIREMENTS

Works with common calling applications across almost all platforms and operating systems. Works with Windows, Mac, or Chrome-based computers via USB-C, USB-A, Bluetooth, and iOS or Android Bluetooth-enabled devices.

TECHNICAL SPECIFICATIONS

  • Microphone type: 5 omnidirectional MEMS
  • Frequency response (headset): 20~20 kHz (music mode), 100~8 kHz (talk mode)
  • Frequency response (microphone): 100~8 kHz
  • Battery type: Built-in battery (lithium-ion)
  • Battery life (talk time): Up to 15 hrs (ANC on), up to 18 hrs (ANC off)
  • Battery life (listening time): Up to 22 hrs (ANC on), up to 40 hrs (ANC off)
  • Bluetooth version: 5.2
  • *Wireless range:** Up to 50 m/170 ft (open field line of sight)
  • USB-C to C charging cable: 1.5 m
  • Compliant to EN50332-2

Wireless range may vary based on environmental and computing conditions.

logitech.com/support/zone950.

© 2023 Logitech. Logitech, Logi, Zone, and their logos are trademarks or registered trademarks of Logitech Europe S.A. and/or its affiliates in the U.S. and other countries. Apple, the Apple logo, iOS, and Mac are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Chrome, Google Play, and the Google Play logo are trademarks of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Logitech is under license. Windows is a trademark of the Microsoft group of companies. USB-C and all other 3rd party trademarks are the properties of their respective owners. Logitech assumes no responsibility for any errors that may appear in this manual. Information contained herein is subject to change without notice.

logitech.com/support/zone950

References

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