Beautyrest Adjustable Bed Mattress Base Owner’s Manual

June 4, 2024
Beautyrest

OWNER’S MANUAL
ADVANCED ADJUSTABLE BASE
ADVANCED ADJUSTABLE BASE

Safety & Warranty Warnings

IMPORTANT: PLEASE READ ALL INFORMATION CAREFULLY BEFORE USING THIS PRODUCT. SAVE THESE INSTRUCTIONS.
WARRANTY WARNINGS
Do not open or tamper with the control box, motors, or remote (with the exception of battery compartments). The warranty will be void if the internal workings of these components are tampered with.
SAFETY WARNINGS

  • Do not use the bed outdoors.

  • Using a bed with oxygen administering equipment other than the nasal masked type creates a possible fire hazard.

  • When using nasal or masked type administering equipment, route and secure oxygen or air tubing properly to ensure that tubing does not become entangled or damaged during normal operation of the bed.

  • Keep moving parts free of obstruction during bed operation (including sheets, clothing, tubing, wiring, and products using electric power cords).
    SAFE OPERATION

  • Use caution when having liquids in or around the bed to ensure no spilling occurs. In case of spillage, stand in a dry, clean area of the floor and unplug the bed immediately. Clean up the spill and allow the area around the bed to dry thoroughly before using the electric controls again. Do not eat or drink hot liquids while operating the bed.

  • Do not allow children or individuals with disabilities to operate the bed without adult supervision.

  • Do not allow any person or pet under the bed at any time.

  • During bed operation, make sure the body is positioned within the confines of the bed. Do not place extremities over the sides of the bed when operating bed functions.

  • After the power foundation assembly is completed, operate the remote control to ensure proper functions.

  • Distribute body weight evenly over the bed surface. Do not place the entire weight on the head or foot sections of the bed, during repositioning and entering or exiting bed.
    WEIGHT LIMITS

  • This product is not rated to support weights in excess of:
    Queen: 750 lbs. (340 kgs)
    Twin XL: 500 lbs (226 kgs)

  • This limit is inclusive of the mattress and bedding. The bed will structurally support this weight, provided it is evenly distributed across the foundation. The power foundation is not designed to support or lift this amount in the head or foot sections alone. Exceeding this weight restriction could damage the bed and/or cause injury and will void the warranty.

HOSPITAL USE DISCLAIMER
This power foundation is designed for residential use only. It is not approved for hospital use and does not comply with hospital standards.
PRODUCT RATING
The motors are not designed to operate continuously for more than (2) minutes in an (18) minute time period. Attempting to exceed this rating will shorten the life expectancy of the foundation and will void the warranty.
FCC COMPLIANCE

  • Operates on 2.4 GHz frequency transmitter
  • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • To comply with FCC RF exposure requirements, no change to the antenna or the device is permitted. Any change to the antenna or the device could result in the device exceeding the RF exposure requirement and void user’s right to operate the device.

Overview & Parts List

GET TO KNOW YOUR ADJUSTABLE BASE
Before beginning assembly of your adjustable base, please take a moment to familiarize yourself with the parts and location of components, as explained here.
If any parts or components are missing, or are different than shown in the adjacent image, do not attempt to complete the assembly process and contact customer support by calling 888-975-8243 or emailing info@lucidmattress.com.

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Assembly

NOTES

  1. Two people are required to assemble this adjustable base.

  2. Open the carton in a flat position, bottom facing up, to avoid damage.

  3. Cut all orange and white zip ties. Do not remove any ofthe black zip ties.

STEP 1 Remove folded bed base from the box and carefully unfold the base. Set it mattress side down on the floor.
** Take caution to avoid pinning fingers or any underside wires along the hinge.
STEP 2** Place the center connection brackets over the pre-drilled leg holes located in the middle of the base.

STEP 3 To install the six legs, thread the bolt of the leg into the frame and tighten by hand. Attach the center legs first, which attach on top of the center connection brackets attached from step 2. Then fasten the remaining corner legs.

STEP 4 Uncoil the input power cord (connected to the control box on the underside of the base) and plug it into the power supply box.

STEP 5 Uncoil the power cord (that has a wall outlet connection) and attach it to the power supply box opposite of the cord attached in Step 4.

STEP 6 With two to four people, lift the bed by the metal frame and turn it over so the mattress side is facing up. Take caution not to lift the bed with the fabric, or to use the legs as pivot points. This pressure may cause damage. Avoid dragging the base across the floor.
STEP 7 Ensure two AAA batteries (included) are installed correctly in the remote.

STEP 8 Slide the mattress retaining bar into the anchors located at the foot of the bed.

STEP 9 Plug the power cord into the wall outlet and refer to pages 12-15 to set programmable positions, pair the remote, and test functionality.
OPTIONAL: If using two separate Twin XL or Split Cal King adjustable bases, wrap a security strap around the front and back legs. This will help prevent movement and maintain stability.

Remote Control

OVERVIEW
All of the functions of the bed, explained here, can be operated with the remote control.
This remote requires two AAA batteries (included) inserted in the back panel.
PRESET BUTTONS
Zero Gravity (ZG): Elevate the legs slightly higher than the chest, allowing blood to flow back to the heart to help reduce stress and fatigue.
Anti-Snore (SLEEP): Raise the head to allow for easier air intake.
TV: Raise the head to the ideal position for watching TV or working.
Read: Adjust to a chaise lounge position to remove stress and tension from the lower back.
PROGRAMMABLE BUTTONS
You can store new head and foot positions by customizing the memory (M) and preset (ZERO GRAVITY, ANTISNORE, TV, and READ) positions.

  1. Move the head and/or foot to your desired position.
  2. Press and hold the M or preset button that you want to customize for five seconds until the remote backlight flashes. The new bed position is now stored, overriding the factory default.

CHILD LOCK
Press and hold this button until the backlight flashes to lock or unlock the remote control keys.
MASSAGE BUTTONS
Press HEAD or FOOT to turn on and change the intensity of the head or foot massage.
Press ON/OFF to turn both head and foot massage on or off.
Press MODE to select between three different massage type or wave modes.
Press the massage timer to turn the massage off automatically after a set period of time.
Choose from 10-minute, 20-minute, and 30-minute durations.
FACTORY RESET
Press and hold ZG and FLAT buttons simultaneously for five seconds until the backlight flashes. All customized settings are now cleared or returned to factory default settings.

Remote Control Pairing
OVERVIEW
The original remote that comes in the box is already paired to the base. No further action is required.
In the event that the remote is not paired with the base (as in the case of a replacement remote), begin by checking the following:
STEP 1 Ensure the remote batteries are functioning. Replace if necessary. Confirm the power cord is connected to a powered source.

STEP 2 On the control box (underside of base), press the PAIR button twice. The LED light on the control box turns blue.
STEP 3 On the remote control, press and hold the PAIR button. The light on the remote flashes and starts the pairing process.
If the pairing is successful, the LED light on the control box turns to green. If pairing fails, the LED light on the control box turns off. Repeat the steps until pairing is successful.

Synchronizing Two Bases (Twin XL Only)

TO PAIR ONE REMOTE TO TWO BASES:

STEP 1 Place two Twin XL or split size adjustable bases next to each other in desired location. Ensure both bases are in the flat position. Plug the sync cable into the SYNC input (shown to the left) on each base’s control box.
STEP 2 With the sync cable installed, use remote and test all functions of the bed base. If remotes are not working, troubleshoot the problem by following the instructions on page 17. The two bases are now connected and ready for normal use.

Emergency Po wer Down

OVERVIEW
Your adjustable base supports the emergency power-down feature for when a power failure occurs while the head and/or foot sections are raised.

INSTALLING BATTERIES
Batteries act as a backup power source in case of an outage but are not necessary to operate the base.
Locate and remove the cover on the 9V battery compartment in the power supply unit. Install two alkaline 9V batteries (not included) and replace the cover.
If a power failure occurs, pressing the FLAT button will return the base to a flat position.
**** Batteries are for single use only. After lowering the adjustable bed once during a power failure, replace it with a new set of batteries.

Troubleshooting

PROBLEM POSSIBLE SOLUTION
No features of the base will activate. Ensure the remote is paired correctly

with the base (see page 14). Unplug the power cord, wait 30 seconds and plug back in to reset the electric components. The surge protection or the electrical outlet may be defective. Test the outlet by plugging
in another working appliance.
Head or foot section will elevate, but will not return to the flat position.| Bed mechanism may be obstructed. Elevate bed and check for obstruction. Remove obstruction. The Head section may be too close to the wall.
The Head and Foot lift function has minor interference during operation.| Check batteries in the wireless remote control. Replace with two new AAA batteries if necessary.
Make sure that you are following the duty cycle of the motors (do not operate more than two minutes over an 18-minute period.
Wireless remote may be experiencing common radio frequency interference from other radio transmitting devices. Wait several
seconds and try pressing appropriate button again. See FCC Compliance Statement (page 5).
The base has lost power and will not lower.| Press the blue pairing button located on the control box cord for emergency lowering.

Warranty Information

10-YEAR LIMITED WARRANTY
WHAT IS COVERED
This warranty covers any defects in materials or workmanship under the conditions and exceptions stated below.
HOW LONG DOES COVERAGE LAST
This warranty runs for up to ten (10) years from the date of purchase, according to the tiers set forth below.
WHAT LUCID ® WILL DO Lucid ® is the administrator of the warranty for the adjustable base.
YEARS 1-3: Warranty covers defects in the workmanship or materials for a period of three (3) years from the date of purchase. Lucid ® will send replacement parts for any defective part to the purchaser, and Lucid ® will pay all authorized labor and transportation costs associated with the repair or replacement of any parts.
YEARS 4-10: During the years four (4) through ten (10) from the date of purchase, Lucid  ®will offer replacement parts for any defective mechanical part. Purchaser shall pay 1/7 th of the replacement cost of the defective part multiplied by the number of years since three (3) years after the warranty commencement date and Luciad ® shall bear the remainder of the cost of the replacement part. The purchaser shall bear all labor and shipping costs associated with the repair or replacement of the defective part(s). An exception to this is the metal frame, which is covered in full for the duration of the 10-year warranty.
HOW TO GET SERVICE
E-mail “warranty@lucidmattress.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.
HOW STATE LAW APPLIES
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
WARRANTY LIMITATIONS
This warranty excludes commercial use. Purchasers must follow troubleshooting procedures as set forth by the manufacturer or its agents before warranty coverage may be granted. At the sole discretion and direction of the manufacturer, parts demonstrated to be defective must be returned. The manufacturer will arrange all return shipping. Warranty is void if purchased or transported outside the USA.
The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise.  LUCID® shall not be liable for any consequential damages or losses arising from the purchase, installation and/ or use of this product.

Notes

To assist with warranty claims, please keep your receipt and record the following:
DATE OF PURCHASE……………………….
PLACE OF PURCHASE…………..
LOT # (found on ID Tag)…………..
PO # (found on shipping box label)…………………………
SERIAL # (found on back cover of this manual)………………
ADDITIONAL NOTES………………………………

ADVANCED ADJUSTABLE BASE
info@lucidmattress.com
888-975-8243
SERIAL NO.

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