Amantii SYM-34-XT Bespoke Electric Fireplace Instruction Manual

Amantii SYM-34-XT Bespoke Electric Fireplace

Product Information

The Electric Fireplace is a high-quality heating appliance designed for residential use. It is available in different models with varying sizes and specifications. The product is manufactured by Amantii and is suitable for installation in living rooms, bedrooms, and other indoor spaces.

The fireplace is equipped with a heating element that provides warmth and a realistic flame effect, creating a cozy and comfortable ambiance. It features a glass viewing area, manual switches, and a remote control for convenient operation. The appliance is designed to be securely installed and can be connected to a 240 Volt grounded outlet.

Important safety information is provided in the user manual to ensure proper installation and usage of the fireplace. It is essential to follow the instructions carefully to prevent any fire hazards, property damage, or personal injury.

Product Usage Instructions

Safety Information

1. Read and understand all safety warnings and cautions provided in the user manual.
2. Do not store or use gasoline or other flammable vapors and liquids near the fireplace.
3. The user manual should be retained for future reference.
4. This product contains wiring that may contain lead, which is known to the State of California to cause birth defects or other reproductive harm. Refer to www.p65warnings.ca.gov for more
   information.

Important Instructions

1. Always install the fireplace according to the installation guide. Seek expert advice if needed.
2. Ensure that the electrical socket is easily accessible and located adjacent to the fireplace (not above).
3. Before moving or performing any cleaning or maintenance tasks, disconnect the fireplace from the electrical supply.
4. Securely fasten the fireplace to prevent tipping over.

Plug Installation

1. Locate the power cord, which is separate from the unit, when unpacking the fireplace.
2. The plug provided in the box is determined by the factory and order specifications.
3. If a different plug is required (UK, European, Swiss, or Australian), contact the dealer for purchase and provide the correct part number listed in the manual.
4. Hold the male plug and insert it into the female receptacle located on the left side of the fireplace. Ensure a firm connection.

Unpacking and Testing Appliance

1. Carefully remove the fireplace from the packaging.
2. Before installation, test the appliance by plugging the power supply cord into a 240 Volt grounded outlet.
3. Test all components, including manual switches, remote control, and heater, to ensure proper operation.
4. Note that there may be a slight odor during initial use, which is normal and harmless.
5. Locating the Fireplace

Choose a suitable location for the fireplace in your living space, ensuring proper clearance from flammable materials and following any additional guidelines provided in the installation guide.

Product Specifications

Product Model| Voltage| Watts| Cord Length| Appliance Size (W x H x D)| Glass Viewing (W x H)
---|---|---|---|---|---
BS1910034-1/EU4 (SYM-34-XT BESPOKE)| 220-240V AC 50Hz| 1700-2000W| L=70.9 L=180 cm| 32 3/8 x 20 1/8 x 12 (82.3 x 51 x 30.6 cm)| 30 5/8 x 17 5/8 (77.7 x 44.6 cm)
BS1910042-1/EU4 (SYM-42-XT BESPOKE)| 220-240V AC 50Hz| 1700-2000W| L=70.9 L=180 cm| 42 1/4 x 20 1/8 x 12 (107.2 x 51 x 30.6 cm)| 40 3/8 x 17 5/8 (102.7 x 44.6 cm)
BS1910050-1/EU4 (SYM-50-XT BESPOKE)| 220-240V AC 50Hz| 1700-2000W| L=70.9 L=180 cm| 50 1/4 x 20 1/8 x 12 (127.6 x 51 x 30.6 cm)| Not specified
BS1910060-1/EU4 (SYM-60-XT BESPOKE)| 220-240V AC 50Hz| 1700-2000W| L=70.9 L=180 cm| 60 1/4 x 20 1/8 x 12 (153 x 51 x 30.6 cm)| Not specified

SAFETY INFORMATION

WARNING
if the information in these instructions are not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other.

INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
WARNING: This product can expose you to chemicals including lead in the wiring, which is [are] known to the State of California to cause birth defects of other reproductive harm. For more information visit: www.p65warnings.ca.gov

Please read and carefully follow all of the instruction found in this manual. Please pay special attention to the safety instructions provided in this manual. The instructions included here will assure that you have many years of dependable and enjoyable service from your Amantii Electric Fireplace.

IMPORTANT INSTRUCTIONS

Please read the following instructions carefully before using the appliance.

Caution – Fire, electric shock, physical injury and material damage hazards:

To use the appliance, always follow the instructions for assembly, use and maintenance as well as usage cautions:

1. Carefully read and retain these instructions.

2. Before connecting the appliance, be sure that the mains voltage available matches that specified on the rating plate.

3. Do not use the appliance for other than its intended use. For domestic indoor use only.

4. There may be trace of odour during the first few minutes of initial use. This is normal and will quickly disappear.

5. The heater is hot when in use. To avoid burns, do not let bare skin touch any hot surface.

6. Keep combustible material such as furniture, cushions, bedding, paper, clothes, curtains etc. at least 1m away from the heater.

7. Do not use the heater in areas where flammable liquids are stored or where flammable fumes may be present.

8. Do not cover or obstruct any of the heat outlet grilles or the air intake openings of the heater.

9. Do not use the heater in the rooms with explosive gas or while using inflammable solvents, varnish or glue.

10. Keep the heater clean. Do not allow any objects to enter any ventilation or exhaust opening as this may cause electric shock, or fire or damage to the heater.

11. Always unplug or disconnect the appliance from the mains power supply when not in use or when moving or cleaning it. Do not pull the cord to unplug the heater.

12. Do not immerse the cord, plug or any part of the appliance in water or any other liquid.

13. Do not attempt to repair, disassemble or modify the appliance. There are no user-serviceable parts inside.

14. The heater must not be located immediately below a socket-outlet.

15. Do not use this heater in the immediate surroundings of a bath, a shower or a swimming pool.

16. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

17. Do not use this heater with a programmer, timer, separate remote-control system or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.

18. WARNING: In order to avoid overheating, do not cover the heater.

19. WARNING! – DO NOT COVER THIS APPLIANCE WITH ITEMS SUCH AS CLOTHING, BLANKETS OR PLACE NEXT TO CURTAINS OR NET/BLINDS.

20. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

21. Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.

22. If the glass is damaged, do not use the heater in order to avoid a hazard.

23. Children of less than 3 years should be kept away from unless continuously supervised.

24. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved, Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.

25. CAUTION Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

26. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
    Cleaning and user maintenance shall not be made by children without supervision.

27. The heater may emit a slight, harmless odour and smoke when first used. This odour and smoke is normal and it is caused by the initial heating of internal heater parts and will not occur again.

28. DO NOT plug into an extension lead/cable or plug adaptor.

29. DO NOT cut off the plug and hardwire directly into the mains or via a fused fixed spur.

30. For details about installing the fireplace, please refer to “Installation” section.

CAUTIONS

Do’s

| Always install the heater in accordance with this guide. If in doubt obtain expert advice.
---|---
Always make sure the electrical socket is accessible and located adjacent

to, but not above the heater.

Always disconnect the heater from the electrical supply before moving it, or carrying out cleaning, maintenance.
Always make sure the heater is firmly secured to prevent it from being tipped over.
Always use a fireguard when young children and infirm persons can come into contact with the heater.
Don’ts| Never leave children unsupervised in a room where the heater is ON and unguarded.
Never obstruct or cover the fan outlet or force items into heater openings.
Never use aerosols or steam cleaners on or around the heater.
Never route the main supply cable under carpet etc.
Never install the heater close to curtains or combustible materials.
Never use the heater to dry clothes etc.
Never sit or stand on the heater.

PLUG INSTALLATION

Your power cord will come separate from the unit, please locate it when unpacking your fireplace. The plug contained inside the box is predetermined at the factory and according to orders placed by authorized dealers.
Available are UK, European, Swiss & Australian plugs. Should you require any of these options please contact your dealer for purchase. You will be required to give them the correct part number as listed below.

Hold the male plug and insert it into the female receptacle. The receptacle is locate on the left side if the fireplace. Please make sure the plugs are firmly connected.

UNPACKING AND TESTING APPLIANCE
Carefully remove the appliance from the box.
Prior to installing the appliance, test to make sure the appliance operates properly by plugging the power supply cord into a 240 Volt grounded outlet.
Test all aspects of its operation (manual switches, remote and heater) to make sure all components are operating correctly.
NOTE: There may be trace of odor during the first few minutes of initial use. This is harmless, normal and will never occur again.

LOCATING THE FIREPLACE
Plan where to locate and frame the fireplace. This will save time and money later when you install the fireplace. Before installation consider the following:

1. Where the fireplace is located must allow for wall and ceiling clearances。
2. Consider a location where the fireplace screen will not be exposed to direct sunlight from windows or doors.
3. A 15 ampere, 240 Volt, 50-60 Hz branch circuit with proper ground must be available at the location. Preferably a dedicated branch circuit should be provided to avoid circuit breakers to trip of fuses to blow.

PRODUCT SPECIFICATION

product model

| ****

BS1910034-1/EU4

(SYM-34-XT BESPOKE)

| ****

BS1910042-1/EU4

(SYM-42-XT BESPOKE)

| ****

BS1910050-1/EU4

(SYM-50-XT BESPOKE)

| ****

BS1910060-1/EU4

(SYM-60-XT BESPOKE)

---|---|---|---|---
Voltage| 220-240V AC 50Hz
Watts| 1700-2000W

Cord Length

| L=70.9” L=180 cm
Appliance size (W x H x D)| ****

32 3/8”x 20 1/8” x 12”

82.3 x 51 x 30.6 cm

| ****

42 1/4”x 20 1/8” x 12”

107.2 x 51 x 30.6 cm

| 50 1/4”x 20 1/8” x 12”

127.6 x 51 x 30.6 cm

| 60 1/4”x 20 1/8” x 12”

153 x 51 x 30.6 cm

Glass Viewing (W1 x H1 )| ****

30 5/8” x 17 5/8”

77.7 x 44.6 cm

| ****

40 3/8” x 17 5/8”

102.7 x 44.6 cm

| 48 3/8” x 17 5/8”

123.1 x 44.6 cm

| 58 3/8” x 17 5/8”

148.4 x 44.6 cm

Frame size (W2 x H2 )| 34 1/2” x 21 3/8”

87.5 x 54.4 cm

| 44 1/4” x 21 3/8”

112.5 x 54.4 cm

| 52 1/4” x 21 3/8”

132.7 x 54.4 cm

| 62 1/4” x 21 3/8”

158.2 x 54.4 cm

Wall Opening Size (W3 x H3 x D3 )| 32 7/8” x 20 1/4” x 12 1/2”

83.5 x 51.4 x 31.6 cm

| 42 3/4” x 20 1/4” x 12 1/2”

108.6 x 51.4 x 31.6 cm

| 51 1/4” x 20 1/4” x 12 1/2”

130.1 x 51.4 x 31.6 cm

| 61 1/4” x 20 1/4” x 12 1/2”

155.5 x 51.4 x 31.6 cm

NOTE: The wall opening size is suitable for fireplaces without adjustable leveling feet.

product model

|

BS1910074-1/EU4 (SYM-74-XT BESPOKE)

|

BS1910088-1/EU4 (SYM-88-XT BESPOKE)

|

BS1910100-1/EU4 (SYM-100-XT BESPOKE)

---|---|---|---
Voltage| 220-240V AC 50Hz
Watts| 1700-2000W

Cord Length

| L=70.9” L=180 cm
Appliance size (W x H x D)| 74 1/4” x 20 1/8” x 12”

188.5 x 51 x 30.6 cm

| 88 1/4” x 20 1/8” x 12”

224.1 x 51 x 30.6 cm

|

100 1/4” x 20 1/8” x 12”

254.6 x 51 x 30.6 cm

Glass Viewing (W1 x H1 )| 72 3/8” x 17 5/8”

184 x 44.6 cm

| 86 3/8” x 17 5/8”

219.5 x 44.6 cm

| 98 3/8” x 17 5/8”

250 x 44.6 cm

Frame size (W2 x H2 )| 76 1/4” x 21 3/8”

193.7 x 54.4 cm

| 90 1/4” x 21 3/8”

229.3 x 54.4 cm

| 102 1/4” x 21 3/8”

259.7 x 54.4 cm

Wall Opening Size (W3 xH3 x D3 )| 75 1/4” x 20 1/4” x 12 1/2”

191 x 51.4 x 31.6 cm

| 89 1/4” x 20 1/4” x 12 1/2”

226.6 x 51.4 x 31.6 cm

| 101 1/4” x 20 1/4” x 12 1/2”

257.1 x 51.4 x 31.6 cm

INSTALLATION- BUILT-IN

NOTE: Due to the many different materials used to build walls, it is highly recommended that you consult your local builder before you install this appliance on a wall.

Preparation

1. Select a location that is not prone to moisture and is located at least 0.91m or 3 feet away from combustible materi-als such as curtains, drapes, furniture, bedding, paper,etc.
2. Mark the desired location on the floor and store the appliance in a safe, dry and dust free place.
3. Prepare a wall with a framed opening to accommodate the size of your unit. Leave at least 1/4” (6mm) around the edge of the applicnce. Any new wiring must be done in compliance with local and national codes and other applicable regulations.
4. Unscrew 4 screws on the top, 4 magnets are at the bottom（The quantity varies depending on the size of the unit） and take off the trim. (NOTE: Keep hold of the front glass as it may fall down automatically when the trim is removed.)
5. Carefully remove the front glass panel once the trim has been removed. Use caution as the glass is now loose.
6. Unscrew the screws located on each side and take off the inner side steel panels.
7. Put the trim back onto the appliance and fasten with screws.(NOTE: This step is to make sure that the fireplace fits the wall opening well and there is no gap between the trim and the wall after installation)
8. Put the fireplace into the wall opening and fix it to the wall by screwing 2 screws each side.
9. Remove the trim following STEP 1. Screw back the inner side steel panels.
10. Insert the front glass panel back in place after the media installation has been completed.

INSTALLING THE DECORATIVE MEDIA

Consumers may purchase optional decorative media if they choose. See dealer for more details.

1. Unscrew 4 screws the quantity varies depending on the size of the unit and take off the trim. (NOTE: Keep hold of the front glass as it may fall down automatically when the trim is removed.)
2. Carefully remove the front glass panel once the trim has been removed. Use caution as the glass is now loose.
3. Pour the media into the tray. Feel free to use any combination of the fire glass media that you find most appealing. Insert the front glass panel back in place after the media installation has been completed.

HARDWIRE INSTALLATION

Turn off the appliance completely and let cool before servicing. Only a qualified service person should service and repair this electric appliance.
If it is necessary to hardwire this appliance, a qualified electrician must remove the cord connection, and wire the appliance directly to the house hold wiring.
This appliance must be electrically connected and grounded in accordance with local codes, if hardwired.

1. Test the unit before removing the cord.
   Remove the cover plate from the back top right corner of the appliance by removing the four screws, as shown below. Unscrew and remove power cord .

2. Attach the wiring to the junction block. Please make sure the live wire goes into the “L”, the neutral wire into “N” and the ground wire into “G”.

3. Return the cover plate to the back top right corner and screw the four screws back in to fasten the plate.

MANUAL OPERATION

The fireplace operates either by the touch panel located on the left front top side of the fireplace or by supplied remote control.

Ensure that the ON / OFF Power Switch on the fireplace is in the ON position.

Touch the control panel once to “wakes up” the controls. This will cause the controls to light up. At this time, you can press the power button to turn on fireplace

1. Press “ ” to turn on and off the fireplace.

2. Press “ ” to adjust the flame brightness. There are 6 brightness levels（L6-L1）and an off(OF) position. Each time the flame button is pressed, the brightness of the flame decrease.
   Press the flame button more than 5 seconds, the timer indicator light on and will rapidly blinks, at this time, you can use the TuyaSmart APP to connect to the fireplace.

3. Press “ ” to adjust the ember bed brightness. There are 7 brightness levels (d8-d2), dynamic condition(d1) ,and the OFF(OF) setting you can cycle through. Each time the ember bed button is pressed, the brightness of the ember bed decrease.

4. Press “ ” for the first time to display the current timing，press the button again to clear the current timing. If the timing in off position, the second press will show 30. Multiple times to set operating duration to OF, 30 min, 1h, 2h, 3h,4h, 5h, 6h, 7h, 8h.
   Press and hold the “ ” for 5 seconds to turn on the sound.

5. Press “ ” for the first time to display the current setting temperature，press the button again to clear the current temperature. If the heater in off position, the second press will show22℃(72℉). Multiple times to set ambient temperatures at 22℃(72℉), 23℃(74℉),24℃(76℉), 25℃(78℉), 26℃(80℉), 27℃(82℉), 28℃(83℉),15℃(59℉), 16℃(60℉),17℃(62℉),18℃(64℉), 19℃(66℉), 20℃(68℉), 21℃(70℉).

Temperature unit convert function: When the heater is on, press and hold the“ ” Button for 5 seconds, current temperature unit display will convert to another temperature unit.

NOTE: The heater is turned on by switching on the fan first, then after 5 seconds the heating coil. The heater is turned off by switching off the heating coil first, then after 30 seconds the fan.

REMOTE CONTROL OPERATION

For the remote to function make sure the fireplace is plugged in and the ON / OFF Power Switch on the fireplace is in the ON position and the remote has batteries.

Important: When operating the remote make sure you point the remote to the center of the fireplace. Each time you press the button, there will be a beep tone emitted.

Setting the current time of the remote control

You must press the key to open the remote control and press the key to enter the setting current time state.
When one of the “Sun”“ Mon”“Tue”“Wed”“Thu”“Fri”“Sat” date is flashing, you can press the or key to select the current day of the week, and press the key to confirm and enter hour setting. When the digital tube of time hour flashes, press the or key to set the current time and press the key to confirm and enter minute setting.
When the digital tube of time minute flashes, press the or key to set the current time and press the key to confirm.

This Power Button turns the fireplace on and off. It has a memory function, press the power button once to turn power on. Pressing the power button again will turn the power off.
The Timer Button has adjustable setting at range from 30 minutes to 8 hours. As shown the following: 0:30- 1:00- 1:30- 2:00- 2:30- 3:00- 3:30- 4:00- 4:30- 5:00- 5:30- 6:00- 6:30- 7:00-7 :30- 8:00. Once you have set the timer, The icon will be displayed on the LCD screen of the remote control. Press this button again, cancel the timing setting, and the icon disappears.
When the timer is up, it will close all the functions and enter standby mode. In this mode, you should touch the power icon to restart the appliance.
Each time the Heater Button is pressed, the power of the heater will change. As shown the following: H1- H2- AUTO(22℃)- OFF(no display).
H1 means the fireplace on Low Heat.
H2 means the fireplace on High Heat.
AUTO means fireplace can automatically adjust to the temperature you set. When in AUTO, you can set the desired temperature with or keys. You can switch temperature unit between Celsius and Fahrenheit with or keys.

Each time Speed Button is pressed, the speed of the flame will change. Three options are available: Medium- High- Low.
The Moodlight Button turns the moodlight on and off. When in on position, the display screen of the remote control shows AD 1, when the number “1” flash, you can set the color of moodlight with or keys. There are 10 different moodlight colors(AD1-10) and dynamic condition(AD11) to choose from.
The Ember Bed Button turns the Ember bed light on and off. When in on position, the display screen of the remote control default shows 8 8 8. You can press or or keys to change the corresponding color.

Each time the Red Button is pressed the brightness of the red color decrease. There are 7 brightness levels (8-2), dynamic level(1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the ember bed color is off.
Each time the Green Button is pressed the brightness of the green color decrease. There are 7 bright-ness levels (8-2), dynamic level(1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the ember bed color is off.
Each time the Blue Button is pressed the brightness of the blue color decrease. There are 7 brightness levels (8-2), dynamic level(1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the ember bed color is off.

The Flame Button turns the Flame on and off. When in on position, the LCD screen of the remote control default shows 6 6 6. You can press or or key to change the corresponding color.

Each time the Red Button is pressed the brightness of the red color decrease. There are 7 brightness levels (8-2), dynamic level(1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the ember bed color is off.
Each time the Green Button is pressed the brightness of the green color decrease. There are 7 bright-ness levels (8-2), dynamic level(1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the ember bed color is off.
Each time the Blue Button is pressed the brightness of the blue color decrease. There are 7 brightness levels (8-2), dynamic level(1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the ember bed color is off.

The Flame Button turns the Flame on and off. When in on position, the LCD screen of the remote control default shows 6 6 6. You can press or or key to change the corresponding color.

Each time the Red Button is pressed the brightness of the red color decrease. There are 6 brightness levels (6-1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the flame color is off.
Each time the Orange Button is pressed the brightness of the orange color decrease. There are 6 brightness levels (6-1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the flame color is off.
Each time the Yellow Button is pressed the brightness of the yellow color decrease. There are 6 brightness levels (6-1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the flame color is off.

NOTE: If the flame and ember bed brightness are off before the heating function is turned on, after turning on the heat, the flame and ember bed brightness is slightly light on by default.

7 day timer function

NOTE: Ensure that the current time setting accurate, otherwise the effective time of the 7 day timer function will be different from what you set.

Press the key once, 7 days from Monday to Sunday will display on the LCD screen of the remote control, press key within 5 seconds to enter 7 day timer function . When “Sun” is flashing use the or key to select the day that you want to set，pressing the key to confirm. Then “ON” will be displayed on the LCD screen of the remote control, at the same time, the hour on the digital clock flashes, press the or key to set the hour and then the minute you want the fireplace to turn on. After setting the start up time, “OFF” will be displayed on the LCD screen. Use the or key to set the shutdown time the same as setting the start up time. After setting the shutdown time, “AUTO” will be displayed on the LCD screen of the remote control. The digital temperature flashes, at this time you can set the desired temperature with or keys. The fireplace will beep to acknowledge the settings. Now, the 7 day function has been set, the fireplace will save the setting and run automatically.
When the 7 day timer is set, the icon will be displayed on the LCD screen of the remote control. Press the key again to cancel the 7 day timer function, the will disappear.

NOTE: If the 7 day timing and general timing exist at the same time, the shutdown time shall be the earlier time. For example, it is now 6 am on Tuesday, turning on the heaters general timer for 4 hours, will have the shutdown time of 10 am. The previous 7 day shutdown time is 8 am on Tuesday, so today’s heater shutdown time is 8 am instead of 10 am.

The Refer Button queries the 7-day timer setting. This will not turn on the timer function but will only show the previous setting. Press the or key to query the day of the week. Press the or key to query the start up and shutdown time.

Press key once to enter the query mode, press the key again to exit query mode.

This button turns the fire crackling sound on and off.

ENERGY SAVING FUNCTION
If the heater detects a drop in temperature caused by an open window or door whilst in heat mode it will shut off the heater followed by flashing the ember bed light. To restart the heater press the any button.

TROUBLESHOOTING

power, clean the dust and debris of the vent area. Wait for 5 minutes, plug in and turn on the heater. If the heater still don’t work, please call after- sales service.

• Each time the heater button is pressed in the E1 state, one beep tone will be given.
• Each time the heater button is pressed in the E2 state, two beeps tone will be given.
• Each time the heater button is pressed in the E3 state, three beeps tone will be given.

MAINTENANCE INSTRUCTIONS

• Always remove the plug from the socket-outlet and allow the heater to cool down before cleaning it.
• Wipe the exterior surface of the appliance occasionally with a soft damp cloth (not dripping wet) and dry the exterior surface before operating the heater.

WARNING!
Do not immerse the heater in water.
Do not use any cleaning chemicals such as detergents and abrasives. Do not allow the interior to get wet as this could create a hazard.

● Light accumulated dust may be removed from the appliance with a soft dry cloth.
● To store away the appliance put it back in to its original packaging and store it in a clean dry place.
● In the event of malfunction do not try to repair the heater yourself as this may result in a fire hazard or electric shock.

NOTE: The blower motor and flame motor are pre-lubricated for a durable period of time and need no further lubrica-tion or maintenance. As the dust particles will accumulate on/in the fireplace, so periodic cleaning/ vacuuming of the fireplace is recommended.

ENVIRONMENT

The appliance must not be disposed of with regular household waste. At the end of its service life, the appliance must be properly delivered to a collection point for the recycling of electrical and electronic equipment. By Collection and recycling of old appliances, you are making an important contribution to the conservation of our natural resources and provide for environmentally sound and healthy disposal.

REPLACEMENT PARTS

NO.

| ****

DESCRIPTION

| PART NUMBER
---|---|---
BS1910034-1/EU4 (SYM-34-XT BESPOKE)| BS1910042-1/EU4 (SYM-42-XT BESPOKE)|

BS1910050-1/EU4 (SYM-50-XT BESPOKE)

| ****

BS1910060-1/EU4 (SYM-60-XT BESPOKE)

| ****

BS1910074-1/EU4 (SYM-74-XT BESPOKE)

| ****

BS1910088-1/EU4 (SYM-88-XT BESPOKE)

| BS1910100-1/EU4 (SYM-100-XT BESPOKE)
1| Trim| | | 10002620P| 10002592P| 10002530P| |
2| Adjustable Screws| | | not applicable| |
3| Front Glass Bracket| | | not applicable| |
4| Front Glass| | | 60000231| 60000234| 60000237| |
5| Back Glass| | | 60000232| 60000235| 60000238| |
6| Tray Glass| | | 60000233| 60000236| 60000239| |
7| Side Glass| | | not applicable| |
8| Black Glass – Left| | | not applicable| |
9| Black Glass – Right| | | not applicable| |
10| Glass Bracket – Left| | | not applicable| |
11| Glass Bracket – Right| | | not applicable| |
12| Adjustable Leveling Feet| | | 20000979| |
13| Flicker Assembly for Flame| | | 20001038| 20001040| 20001042| |
14| Flicker Assembly for Tray| | | not applicable| |
15| Flame Motor| | | 30001868| |
16| Heater / Blower Assembly| | | 3000217630002177| |
17| LED Light Set for Flames| | | 30002056-50XT| 30002059-60XT| 30002056-74XT| |
18| LED Light Set for Ember Bed /Tray Lighting| | | 3000181230001859 -50XT| 3000181230001859 -60XT| 3000181230001859 -74XT| |
19| LED Light Set for Canopy Lighting| | | 30002170-50XT| 30002171-60XT| 30002170-74XT| |
20| Temperature Sensor| | | 30000511| |
21| Remote Signal Receiver| | | 30000701| |
22| Remote Control| | | 10105070| |
23| Circuit Board| | | 30002180| |
24| AC Adapter| | | 30001978| 30001978| 30002221| |
25| Circuit Board for Touch Panel| | | 200005822000092930001983| |
26| Circuit Board for Touch Pad| | | not applicable| |
27| WiFi Card| | | 212051| |
28| Bluetooth Speaker Set (Set includes: Power

Circuit Board, Speaker Circuit Board & Speaker)

| | | 300021183000211930002120| |
29| Speaker Set (Set includes: Speaker Circuit Board & Speaker)| | | 3000203230002057| |
30| Power Cord| | | 10103060E(UK) / 10103030E(EUR) / 10103109E(CH) / 10103087F(Aus.)| |

EXPLODED VIEW

ELECTRIC FIREPLACE WARRANTY

FOR PRODUCTS MANUFACTURED AFTER JANUARY 1, 2016

Amantii Imports Corp. (“Amanti”) warrants that your newly purchased Amanti electric fireplace is free from manufacturing and material defects for a period of two (2) years from the date of the first purchase, subject to the conditions and limitations contained below.

WARRANTY APPLICATION & EXCLUSIONS
This limited warranty applies to your newly purchased Amanti electricfireplace; the limited warranty’s application is limited to purchases made in any province of Canada or in any of the 50 States of the United States of America, including the District of Columbia. Only the original purchaser of the product is eligible for coverage under this limited warranty; the warranty is not transferable.

PRODUCTS EXCLUDED FROM THIS LIMITED WARRANTY
LED lights are not covered by this limited warranty and are the sole responsibility of the owner/purchaser.

WARRANTY COVERAGE AND TERM
Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Amantii warrants such products to be free from defects in material and workmanship for a period of two (2) years from the date of thefirst purchase ofsuch products.
The limited two (2) year warranty period for products also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.
All other warranties expressed or implied with respect to the product, its components and accessories or any obligation/ liabilities on the part of Amantii are hereby expressly excluded.

WARRANTY COVERAGE AND TERM – BESPOKE SERIES
Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Amanti warrants such products to be free from defects in material and workmanship for a period of five (5) years from the date of the first purchase of such products.
The limited five (5) year warranty period for products also applies to any implied warranties that may exist under applicable law.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.
All other warranties expressed or implied with respect to the product, its components and accessories or any obligation/ liabilities on the part of Amantii are hereby expressly excluded.

LIMITATIONS TO COVERAGE UNDER LIMITED WARRANTY
This limited warranty does not apply to products that have been repaired, except by Amanti or its authorized ser- vice representatives, or otherwise altered. This limited warranty further does not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source. Products made by other manufacturers, sold with the product or thereafter, are not covered by this limited warranty.
The use of unauthorized components will render this warranty null and void.

PANORAMA OUTDOOR UNITS
All Panorama units that are installed outdoors or in moisture intense conditions must use the stainless steel cover. Proof of purchase of the cover is required for any warranty claims.

SERVICE UNDER LIMITED WARRANTY
Defects must be brought to the attention of Amanti Technical Support by contacting Amanti at (1.877.850.9458), or at 502-1027 Davie Street, Vancouver, BC V6E 4L2. Please have your proof of purchase, catalogue/model and serial numbers available when calling; any and all service under the limited warranty requires a proof of purchase of the product.

DEFECTS
Should a product or part covered by this limited warranty be proven to be defective, in material or workmanship, and during the two (2) year limited warranty period, Amantii will replace such defective product or part without charge. If Amantii is unable to replace such product, or if replacement is not commercially practicable or cannot be timely done, in its sole discretion Amanti may, in lieu of replacement, choose to refund the purchase price for such product or part.

APPLICATION OF PROVINCIAL AND STATE LAW
This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.
The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.

GENERAL
Amanti reserves the right to make changes at any time without notice, in design, material, specifications, prices and the right to discontinue styles and products.

GLASS
This limited warranty does not apply to the following glass products:

EXCLUSION OF BATTERIES
Ocean carriers have set new rules designed to protect the safety of shipments while in transit. This new rule disallows the inclusion of lithium/alkaline batteries, as a result we will no longer be including batteries with the fireplace remote.

REPLACEMENT MOTORS
With the reliability of the components used in the construction of our electric fireplaces, a complimentary replacement motor will no longer be included inside the carton containing the fireplace.
Technical Support: 877.850.9458 – Ext 1
Customer Service: 877.850.9458 – Ext 5
Or email us at: [email protected]

www.amantii.com

References

• Electric Fireplaces by Amantii | Contemporary Electric Fireplace
• p65warnings.ca.gov

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>