eufy E330 Professional AI Security Camera User Guide

June 13, 2024
Eufy

eufy E330 Professional AI Security Camera User Guide
eufy E330 Professional AI Security Camera

Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners.

AT A GLANCE

S380 Home Base
Home Base

Model: T8030

  1. Status LED
  2. Reset Hole
  3. Speaker
  4. Hard Drive Bracket
  5. SYNC / ALARM OFF Button
  6. USB Port 1 (Output: 5Vdc/2.4A)
  7. USB Port 2 (Output: 5Vdc/0.7A)
  8. Ethernet Port
  9. Power Port

E330 eufy Cam (Professional)

Comer Professional

Model: T8600

  1. Camera Lens
  2. Spotlight
  3. LED Indicator
  4. Micro USB Port (for maintenance only)
  5. microSD Card Slot
  6. SYNC Button
  7. Mounting Bracket
  8. Angle Adjustment Knob

INSTALLING YOUR STORAGE DRIVE (Optional)


(For 4-Cam Kit)
The S380 Home Base comes with a preinstalled 1TB storage drive for storing video recordings. (For 2-Cam Kit) You need to install a storage drive (not included) to store video recordings.

  • The S380 Home Base must be powered off when you install or remove a storage drive.
  • To avoid data loss, transfer any existing data on your storage drive to another location before adding your storage drive to The S380 Home Base.
  1. Push down the top lid to remove it.
    Push Down

  2. Unscrew and take out the storage drive bracket
    Unscrew Take

  3. Fix your storage drive to the bracket with the included screws.
    Included Screws

  4. Insert and screw the bracket back into the S380 Home Base, then put the top lid back into place.
    Insert Screw


Your additional storage drive must meet the following  requirements:

  • Type : Hard disk drive (HDD) or solid-state drive (SSD) that uses the SATA interface
  • Drive Size: 2.5 inch
  • Capacity: Unlimited
  • Recommended: Western Digital, Seagate, SAMSUNG, Kingston, PNY, Crucial, SanDisk

SETTING UP THE SYSTEM

  1. Power on the S380 Home Base and connect to your router using an Ethernet cable. Wait for up to 1 minute and the S380 Home Base is now ready to be set up.
    Electric Power

  2. Connect your cameras to power using their power adapters.
    Connect Cameras

  3. Download and install the eufy Security app, then sign in or create an account.
    Symbols
    App Store Icon
    Google Play Logo

  4. Follow the in-app instructions to add the S380 Home Base and cameras to the device list.
    Device List

MOUNTING YOUR CAMERA

Select a Location and a Height
Select a location that is within reach of a power outlet. If the distance exceeds 16.4 ft (5 m), please consider a separately sold extension cable.
Extension Cable

Make sure the camera receives a strong signal from the S380 Home Base in the location you want to mount it to achieve a smooth video stream in the app.
Stream App

Disconnect the camera from the power outlet before mounting. We recommend mounting the camera 7-10 if (2-3 m) above the ground. This height maximizes the detection range of the camera.

The camera can be mounted both indoors and outdoors. Avoid mounting the camera under direct sunlight.
Direct Sunlight

Mount the Camera

  1. Use the position template to drill holes with correct spacing, then mount the camera using the provided screws.

    • Screw anchors are necessary for walls that are made out of hard materials such as concrete, brick, or stucco.
      Mount Camera
  2. Route the power cable into the waterproof case and connect it to the power adaptor, then plug the adaptor into the power outlet.
    Route Power

SAFETY

  • The suitable temperature range for E330 eufy Cam (Professional) and accessories is -20°C to 45°C (-4°F – 113°F). The suitable temperature range for S380 Home Base and accessories is -10°C to 45°C (14°F – 113°F). The recommended temperature range for devices and accessories is 5°C to 25°C (41°F – 77°F).
  • Unless specifically indicated that it is safe to do so in the user guide or instruction manual, do not use this device in an environment that exceeds the recommended low or high temperature.
  • Unless specifically indicated that it is safe to do so in the user guide or instruction manual, avoid exposing your device to direct sunlight or wet environments.
  • The power adapter should be installed near the equipment and should be easily accessible.
  • Use only a power adapter supplied by or approved by the manufacturer. Using an unauthorized power adapter may cause danger and may violate the authorization of the device to receive service under warranty.
  • The power adapter is for indoor use only. The plug is considered as a disconnect device of the adapter.

Warning:

  • Replacing a battery with an incorrect type may bypass safeguards and create danger;
    Disposal of a battery in a fire or other source of significant heat, or by crushing, or cutting, may result in an explosion as well as leakage of flammable liquids and gases;

  • Leaving a battery in an extremely hot environment may result in an explosion as well as leakage of flammable liquids and gases;

  • A battery subjected to extremely low air pressure may result in an explosion as well as leakage of flammable liquids and gases.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

CAUTION: LITHIUM COIN CELL BATTERY. KEEP BATTERIES AWAY FROM CHILDREN. IF SWALLOWED OR PLACED INSIDE THE BODY, BATTERIES CAN CAUSE SEVERE OR FATAL INJURIES IN 2 HOURS OR LESS, SEEK IMMEDIATE MEDICAL CARE IF SUSPECTED.

NOTICE

NOTICE (United States of America)

FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4)

Consult the dealer or an experienced radio/TV technician for help.

FCC Radio Frequency Exposure Statement

The device has been evaluated to meet general RF exposure requirements. The device can be used in fixed/mobile exposure condition. The min separation distance is 20cm.

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.

The following importer is the responsible party

Company Name: POWER MOBILE LIFE, LLC

Address: 10900 NE 8th St, Ste 501, Bellevue WA 98004

Telephone: 1-800-988-7973

NOTICE (Canada)
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. this device may not cause interference, and
  2. this device must accept any interference, including interference that may cause undesired operation of the device.”

IC RF Statement
When using the product, maintain a distance of 20cm from the body to ensure compliance with RF exposure requirements.

This product complies with the radio interference requirements of the European Community.

Declaration of Conformity

Hereby, Anker Innovations Limited declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. For the declaration of conformity, visit the website: https://uk.eufylife.com.

This product complies with the radio interference requirements of the United Kingdom.

Declaration of Conformity
Hereby, Anker Innovations Limited declares that this device is in compliance with Radio Equipment Regulations 2017(SI 2017/1206). The full text of the UK declaration of conformity is available at the following internet address: https://uk.eufylife.com.

RF exposure information:
The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of d=20cm between the device and the human body. To maintain compliance with RF exposure requirement, use products that maintain a 20cm distance between the device and human body.

Frequency bands and power as below:

Function Bands Operation Frequency Max. Powe
Sub-1G for T8030 Sub-1G 866-866.8 MHz ERP 12.973 dBm
Wi-Fi for T8030 2.4GHz 2412-2472MHz EIRP 19.58 dBm
Wi-Fi for T8600 2.4GHz 2412-2472MHz EIRP 19.15 dBm

The adapter type (for T8600) is TEKA-TB120100XX, rated output voltage/current is 12Vdc/1A.

The adapter type (for T8030) is KA2401A-1202000DE, rated output voltage/current is 12 Vdc/2A.

The following importer is the responsible party (contract for EU matters):

Anker Innovations Deutschland GmbH I Georg-Muche-Strasse 3, 80807 Munich, Germany

The following importer is the responsible party (contract for UK matters):

Anker Technology (UK) Limited I GNR8, 49 Clarendon Road, Watford,
Hertfordshire, WD17 1HP, United Kingdom


References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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