ClearCaptionsblue Calling Phone User Guide
- June 13, 2024
- ClearCaptions
Table of Contents
Quick
Start Guide
ClearCaptionsblue Calling Phone
step 1
Place your new ClearCaptions® BlueTM phone near a power outlet and a wired
or wireless internet access point. If you’ll be using your own phone service,
your Blue phone will also need to be located near a phone jack.
step 2
Remove the ClearCaptions Blue phone body, handset, cords and phone stand
from the box.
step 3
Insert the phone stand into one of two pairs of slots on the back of the
phone body. The stand should `snap’ into place when fully inserted.
step 4
Remove the protective cover from the display screen.
step 5
Plug the black power cord into the rear of the phone body. Insert the other
end into an electrical outlet.
step 6
Your ClearCaptions Blue will guide you through the last few steps.
step 7
That’s it! Now, you can place your first captioned phone call.
Need help? Tap this icon to instantly connect to customer support. Or dial
customer support directly at
866-868-8695
When you get to the end of the set up process, you can take a tour of the
phone or just get started.
© 2018 ClearCaptions LLC. All rights reserved. ClearCaptions, the
ClearCaptions logo, “the CC phone” icon, “blue”, “WordsMatter.” and “Get the
whole conversation” are trademarks of ClearCaptions LLC. All other product or
service names mentioned herein, are the trademarks or registered trademarks of
their respective owners.
https://manual-hub.com/
ClearCaptions Is responsible for ensuring the phone Is compliant with FCC regulations. Any physical changes or modification made to the phone must be approved by ClearCaptions, otherwise you may no longer be authorized to use the phone.
866-868-8695
clearcaptions.com
© 2018 ClearCaptions LLC. All rights reserved.
ClearCaptions, the ClearCaptions logo, “the CC phone” icon, “blue”,
“WordsMatter.” and “Get the whole conversation” are trademarks of
ClearCaptions LLC.
All other product or service names mentioned herein, are the trademarks or
registered trademarks of their respective owners.
+ Add a Contact
On the Home Page, tap the Contacts icon.
Tap the Add icon on the bottom of the page.
Type in the first name, last name and phone number of the Contact you wish to
add.
Tap the Save button.
Call a Contact
On the Home Page, tap the Contacts icon.
Select a Contact to dial.
Select the number to call.
Press the Dial icon for the contact.
Press the Speakerphone button or lift the handset to start the call.
+ Add a Favorite
On the Home Page, tap the
Favorites icon.
Tap the Add icon on the bottom of the page.
Find and tap the Contact you wish to add to Favorites.
Tap this icon next to the number or numbers you’d like to add to Favorites.
Tap the ADD icon to finish.
Call a Favorite
On the Main Menu, tap the Favorites icon.
From the list displayed, select a Favorites entry.
Press the
Speakerphone button or lift the handset to start the call.
Easy Reference
Turn on Captions
A steady light on the
ClearCaptions button means captions are on.
Tap the ClearCaptions button to turn them off; the button will flash to
Indicate captions are off.
Tap the ClearCaptions button again to turn captions on.
Make a Call
Using the number keypad, dial the number you wish to call
Press the
Speakerphone button or lift the handset to start a call.
The phone will start dialing.
Adjust Volume
Use the Volume Up/Down button to increase or decrease the audio volume while
on a call.
Press the Amplify button to immediately increase the volume to your last saved
setting.
Press the Amplify button again to quickly lower the volume if desired.
Get Massages
On the Main Menu, tap the ****Messages icon.
From the list displayed, select the message to play.
Tap the Play icon to start message playback.
To delete the message, tap the Delete icon.
Make a note of It:
Phone Service Provider:
My Phone Number:
Internet Service Provider:
Internet Service Type:
• Cable Modem
• Cellular/Dish DSL
• Fiber Optic
• Other
Modem/Router Type:
Connected to Device by:
• Ethernet • WI-FI
Network Name (SSID) (if using Wi-Fi):
Wi-Fi Password:
ClearCaptions Information:
Username:
Account Password:
Regulatory Compliance and Warranty Information
RESPONSIBLE PARTY FOR REGULATORY COMPLIANCE
ClearCaptions, LLC
3001 Lava Ridge Court, Suite #100
Roseville, CA 95661
PART 68 OF FCC RULES INFORMATION
This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the back of this equipment is a label that contains,
among other information, a product identifier US: 7FLTE01ACC0031. If
requested, this number must be provided to the telephone company.
Applicable cortication jack Universal Service Order Codes for this equipment:
RJ11 for PSTN connection
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular plug,
is provided with the product. It is designed to be connected to a compatible
modular jack that is also compliant. See the Set-Up Wizard and Quick Start
Guide for installation and user instructions for details.
The Ringer Equivalence Number (“REN”) is used to determine the number of
devices that may be connected to a telephone line. Excessive RENs on a
telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed
five (5). To be certain of the number of devices that may be connected to a
line, as determined by the total RENs, contact the local telephone company.
For products approved after July 23, 2001, the REN for the product is part of
the product identifier that has the format US: 7FLTE01ACC0031. The digits
represented by 01A are the REN without a decimal point (e.g., 03 is a REN of
0.3).
If this equipment, ClearCaptions blue™, causes harm to the telephone network,
the telephone company will notify you in advance that temporary discontinuance
of service may be required. But if advance notice isn’t practical, the
telephone company will notify you as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is
necessary.
The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment. If
this happens the telephone company will provide advance notice in order for
you to make necessary modifications to maintain uninterrupted service. If
trouble is experienced with this equipment, ClearCaptions blue™, for repair or
warranty information, please contact ClearCaptions Customer Support at
1-866-868-8695. If the equipment is
causing harm to the telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the
state public utility commission, public service commission or corporation
commission for information.
If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this equipment, ClearCaptions blue™, does not
disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR
Section 68.316.
Data Equipment –
Ethernet, RJ11 = PSTN telephone, RJ 9 handset
ALLOWING THIS EQUIPMENT TO BE OPERATED IN SUCH A MANNER AS TO NOT PROVIDE FOR
PROPER ANSWER SUPERVISION IS A VIOLATION OF PART
68 OF THE FCC’S RULES.
PROPER ANSWER SUPERVISION IS WHEN:
A. This equipment returns answer supervision to the public switched telephone network (PSTN) when DID calls are:
- Answered by the called station
- Answered by the attendant
- Routed to a recorded announcement that can be administered by the customer premises equipment (CPE) user.
- Routed to a dial prompt
B. This equipment returns answer supervision on all DID calls forwarded to the PSTN. Permissible exceptions are:
- A call is unanswered
- A busy tone is received
- A reorder tone is received
As an Electrical Safety Advisory, this equipment does require an AC power
adaptor and use of a surge protector is recommended.
When you hold the phone to your ear, noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately shielded from external RF (radio
frequency) energy. If noise occurs, use an optional headset accessory or the
speakerphone option (if applicable) when using this phone. Consult with your
audiologist or Hearing Aid manufacturer about the availability of Hearing
Aids, which provide adequate shielding to RF energy commonly emitted by
digital devices.
WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:
- Remain on the line and briefly explain to the dispatcher the reason for the call.
- Perform such activities in the off-peak hours, such as early morning or late evenings.
To comply with state tariffs, the telephone company must be given notification prior to connection. In some states, the state public utility commission, public service commission or corporation commission must give prior approval of connection.
PART 15 OF FCC RULES INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION: As with any phone connected to the PSTN, privacy of communication may not be ensured when using this phone.
CAUTION: ClearCaptions is responsible for ensuring the phone is compliant with FCC regulations. Any physical changes or modifications made to the phone must be approved by ClearCaptions, otherwise you may no longer be able to use the phone.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Relocate the physical position of the devise; antenna is located inside the phone.
- Relocate the equipment to create more space between the equipment and receiver.
- Plug the equipment into a different outlet then the receiver.
- Consult the dealer or an experienced radio/TV technician for help.
The phone is prohibited from use as a radio device for eavesdropping for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation, or for use by any law enforcement officers conducted under lawful authority.
FCC RF Exposure Warning:
- This product complies with FCC radiation exposure limits set forth for an uncontrolled environment.
- To comply with FCC RF exposure requirements, the base unit and the wireless access point must be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches) or more.
- These products may not be collocated or operated in conjunction with any other antenna or transmitter.
NOTICE:
-
FCC ID can be found on the labels placed on the bottom/back of the unit. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (tele-phone extension cord). -
The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
-
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
WARNING: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.
WARRANTY AND SERVICE INFORMATION:
The following warranty and service information applies only to products
purchased and used in the U.S. For warranty information in other countries,
please contact your local retailer or distributor.
Limited Warranty: ClearCaptions, LLC (“ClearCaptions”) warrants to the
original consumer purchaser that, except for limitations and exclusions set
forth below, this product shall be free from defects in materials and
workmanship for a period of one (1) year from the activation date of
ClearCaptions telephone captioning service (“Warranty Period”). The obligation
of ClearCaptions under this warranty shall be at ClearCaptions’ option,
without charge, of any part or unit that proves to be defective in material or
workmanship during the Warranty Period which may include, repair or
replacement of the ClearCaptions blue™ phone with a new or refurbished device.
In the event there are FCC regulations which prevent ClearCaptions from
issuing you a replacement ClearCaptions blue™ phone, ClearCaptions may provide
you with a different ClearCaptions model as a replacement.
Exclusions from Warranty: This warranty applies only to defects in factory materials and factory workmanship. Any condition caused by accident, abuse, misuse or improper operation, violation of instructions furnished by ClearCaptions, destruction or alteration, improper electrical voltages or currents, or repair or maintenance attempted by anyone other than ClearCaptions or an authorized service center, is not a defect covered by this warranty. Telephone companies manufacture different types of equipment and ClearCaptions does not warrant that its equipment is compatible with the equipment of a particular phone company.
Implied Warranties: Under state law, you may be entitled to the benefit of certain implied warranties. These implied warranties will continue in force only during the warranty period. Some states do allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Refunds: Upon request ClearCaptions shall provide a refund for thirty (30) days from the date of activation of the ClearCaptions telephone captioning service.
Incidental or Consequential Damages: Neither ClearCaptions nor your retail dealer or selling distributors has any responsibility for any incidental or consequential damages including without limitation, commercial loss or profit, or for any incidental expenses, loss of time, or inconvenience. Some states do not allow exclusion or limitation of incidental or consequential damage, so the above limitation or exclusion may not apply to you.
Other Legal Rights: This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
SERVICE INFORMATION
To obtain Warranty Service, please contact:
ClearCaptions, LLC
Tel: 1-866-868-8695
Please use the Return Merchandise Authorization information including in the
shipping box for all returns or repairs.
The ClearCaptions blue™ phone is only intended for use with the ClearCaptions
telephone captioning service. A phone that is no longer activated for
ClearCaptions service should be returned to ClearCaptions. The ClearCaption
blue™ phone shall only be sold or distributed by ClearCaptions or an
authorized dealer and the end user is not authorized to resell or transfer
ownership of the phone without ClearCaptions prior approval. All qualified
users of the ClearCaptions blue™ phone should contact ClearCaptions to ensure
the phone is properly functioning, registered and activated for telephone
captioning service prior to use.
ClearCaptions telephone captioning service is free for United States residents who have hearing loss. The ClearCaptions blue™ phone is for use in the U.S. only. Users who do not need ClearCaptions telephone captioning service should only use the phone with the captions feature turned off. The ClearCaptions blue™ phone is capable of storing sensitive information about the user, therefore when the phone is disposed, transferred or returned the user needs to reset the phone to erase any personal information.
ClearCaptions combines technology and human interaction to create and display the captions to a user. A specially trained captioning assistant hears only the incoming audio and coverts it to text that is accurately and nearly instantly delivered to the phone. Please be aware that the boost may be loud. The ClearCaptions blue™ phone is intended to facilitate telephone communication between two or more parties on a telephone call. Any other use of the phone is considered a violation or misuse of the service.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>