MOISWELL V232 Pints Commercial Dehumidifier for Water Damage User Manual

MOISWELL V232 Pints Commercial Dehumidifier for Water Damage User Manual

Welcome

Thanks for choosing MOISWELL dehumidifier! Moiswell is offering high-quality commercial and industrial dehumidifier for sales including vertical and horizontal orientations. These commercial dehumidifiers reduce humidity levels quickly, being particularly ideal for excess water removal, high-speed construction drying, water damage restoration tasks. With an onboard humidistat, these commercial dehumidifiers will maintain the room humidity level at the setting level, providing effortless humidity control in warehouses, storage areas, manufacturing plants, office buildings, restaurants, bars, sports facilities, locker rooms, indoor pool and spa environments, marine environments, and other areas that are vulnerable to excessive humidity. We do hope you’ll enjoy the dehumidifier you purchased from us. Before plugging in your new dehumidifier, we suggest that you read this user manual as it contains important safety information, operation instructions, troubleshooting, maintenance tips, and warranty information to ensure the reliability and longevity of your dehumidifier.

We also kindly ask you to take a few minutes to register your product at www.moiswell.com for more efficient support.
It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent.

We’re always just an email away. To access customer support, please email to service@moiswell.com with your purchase order ID to help us address the problem faster and serve you better. Thank you again!

BEFORE FIRST USE:

Please leave the dehumidifier standing upright and outside the box for 24 HOURS before plugging it in. The dehumidifiers may have been tilted or placed upside down during shipping. Leave the dehumidifier to stand upright for 24 hours so the oil in the compressor can settle from the move, not doing so can affect the performance or lifespan of the dehumidifier.

Safety Information

• Install the dehumidifier on flat surface to minimize vibration and or noise.
• Inspect the power cord before use. Never operate the dehumidifier when the power cord or plug is damaged.
• Insert the three-prong plug on the power cord into a matching electrically grounded outlet (115V/60 Hz, 16 A at least).
• Do not use an adapter. Never cut off the third prong. Do not use an extension cord.
• Do not operate the dehumidifier in standing water. Keep motor and wiring dry.
• Never immerse the dehumidifier into water or other liquids.
• Do not put the dehumidifier close to heat-generating devices, including flammable or dangerous materials.
• Unplug the power supply before cleaning or storing the dehumidifier. Always grasp the plug (not the cord) to unplug.
• Do not put fingers or other items into air inlet or air outlet.
• Never insert any other objects into the dehumidifier body.
• Do not sit, stand or put heavy objects on the dehumidifier.
• This dehumidifier should only be used by adults who have read the manual and understand the operating procedure of the dehumidifier.
• The dehumidifier is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by an adult.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.

Never repair or remove plug and or power cord. Any repairs should be completed by qualified electrician or distributor.

Parts Identification

Note: Do not obstruct the air inlet and/or outlet.

Operation Instructions

Install the Handle

1. Get the handle from the outer packing foam( check the picture for reference).
   

2. Install the handle as illustrated below, please note to align the holes on the handle with the holes on the dehumidifier.
   

3. Use a screwdriver to tighten the screws until the handle is firmly attached to the dehumidifier.
   

Position Your Dehumidifier

For best results, operate your dehumidifiers in an enclosed area. Close all doors and windows. Place your dehumidifier away from obstructions, and keep it away from anything that could block airflow into and out of the dehumidifier.
Note: Place the dehumidifier on a flat surface to minimize vibration or noise.

Set Up the Drainage

Attaching the included drain hose to the drain outlet on the right side of the dehumidifier to drain the condensation water automatically by gravity.

NOTE: You can use any other hoses with inner diameter of 5/8 (0.63) inches instead. Unwind the hose and then direct the other end of the hose down to a suitable drainage facility, like a bigger external bucket or floor drain. The drainage facility should be lower than the drain outlet of the dehumidifier. Make sure the hose has no kinks and is unobstructed, so the water can be drained smoothly by gravity.

Plug in Electrical Cord

IMPORTANT
Please let the dehumidifier stand upright for 24 hours before the first time plugging in The dehumidifiers may have been tilted or placed upside down during shipping. Leave the dehumidifier to stand upright for 24 hours so the oil in the compressor can settle from the move, not doing so can affect the performance or lifespan of the dehumidifier. The dehumidifier needs to be plugged into a GFCI-protected 115 volt outlet rated for at least 16 amps. Uncoil the power cord and plug it firmly into a suitable outlet.

Note: When the dehumidifier is first plugged into AC power, the control panel display will light up for a second, which is part of the dehumidifier’s self-diagnosis procedure and no user intervention is required.

Understand the Control Panel

The control panel of the dehumidifier features a user-friendly interface with 4 buttons and an LED screen. Press the POWER Button to turn the dehumidifier on. After turning on the dehumidifier, the LED screen will display the readouts.

is humidity percentage value. If no operations on the control panel, this number is the humidity readout of the inlet air the dehumidifier detects which is similar to the current room humidity level. When you are pressing the or button to set the target humidity percentage value, this digital number will turn to display the previous setting value and keep blinking.

is the temperature readout of the inlet air the dehumidifier detects which is similar to the current room temperature.

illuminates when the timer function is enabled and disappears when the timer function is disabled.

Fan Icon: It illuminates when the fan is running and disappears when the compressor stops running.

Water Droplet Icon: It illuminates when the compressor is running and disappears when the compressor stops running.

Note:
In the following cases, it is normal if the water droplet icon disappears which means the compressor stops or does not kick in.

A. The humidity set-point is NOT at least 5% lower than the room humidity readout value (in this case, please double-check your setting):
B. The room humidity level has reached the set-point, so the dehumidifier automatically stops running;
C. The dehumidifier was just turned on and may take a few seconds for the compressor to kick in;
D. The dehumidifier was restarted in a brief moment, the compressor is under delay protection status.

Defrosting icon: It illuminates when the dehumidifier detects frost on the interior. During defrosting, the fan operates while the compressor does not, and the defrost icon flashes until the frost melts. The dehumidifier will automatically begin to dehumidify and the “Defrost” icon will disappear once the defrosting process is complete.

Note: Frequent defrosting indicates that the room temperature is too low. It is recommended to add heat when the room temperature is lower than 60°F for proper drying.

CONTINUOUS MODE: This icon illuminates when the humidity set point is 10%, which means the dehumidifier will dehumidifying continuously.
Power Button: Press to turn the dehumidifier on and off. Up and Down Buttons: Press to increase or decrease the set-point of humidity level. Timer Button: Press to check the settings, and set AUTO on/off timer.

General Operation Instructions

1. Turn on the dehumidifier
   Press the Power Button to turn on the dehumidifier.

2. Set a desired humidity percentage
   First of all, read the current room humidity readout on the left of the display and remember that value. Then, press the or down button to adjust the humidity set point in increments of 1%. The set humidity value needs to be at least 5% lower than the current room humidity readout value.
   Note: The humidity set-point is between 10% and 98%. A humidity setting between 40% and 60% is recommended for optimal comfort. Last, after selecting your target value, wait for 5 seconds for the setting to register automatically. This will ensure that your desired humidity level is set and maintained. Then, the dehumidifier will automatically stop and restart to maintain the room humidity level within a range of ±3% of the set point. For instance, if the set humidity is 50%, the dehumidifier automatically stops when the room humidity reaches 47% and then automatically restarts when the room humidity rises back to 53% or higher.

3. Turn the dehumidifier off
   Press the Power Button to turn off the dehumidifier.
   Note: To protect the compressor, the fan will continue to operate for 30 seconds after the dehumidifier shut off. Use the power button to stop the dehumidifier rather than forcibly by disconnecting the power cord.

Timer Setting

It enables you to either delay the auto-on or auto-off function of the dehumidifier from 1 to 24 hours.

• Set AUTO-ON: When the dehumidifier is off, press the Timer button to set a desired time it begins to work.
• Set the dehumidifier AUTO-OFF: When the dehumidifier is on, press the Timer button to set a desired time it shuts off.

Set the TIMER by the Below Steps

1. Press the Timer Button and the Timer icon and value lights up and flashes.
2. Adjust the timer setting by pressing the Timer button repeatedly to change the delay timer at 1-hour increments, up to 24 hours.
3. After selecting the target time period, just wait for about 5 seconds to let the setting register automatically.
4. The digital readout will count down the remaining time until the dehumidifier either starts or stops. 5. To disable the timer function, manually turn the dehumidifier on/off, or set the timer to …

NOTE:

• Before entering the AUTO ON TIMER setting, ensure that power is being supplied to the dehumidifier.
• For the AUTO ON setting, please turn on the dehumidifier to select a desired humidity level. Otherwise, it will be the same as the previous setting.
• Set AUTO ON timer only when the dehumidifier is off or set AUTO OFF timer when the dehumidifier is on, but not be able to set both AUTO ON and AUTO OFF timer at the same time.
• The AUTO ON/OFF function won’t be cycling.
• The TIMER function will be disabled when the dehumidifier was powered on/off manually.
• Set the timer as , the timer function will not be activated.

Smart Functions

1. 3 Minutes Compressor Protection Mechanism
   It prevents the dehumidifier from starting immediately after a complete cycle to avoid any potential damage. The compressor will start automatically after a 3-minute delay. During this time, the Fan icon is illuminating continuously on the LED screen and until the compressor kicks in, the water droplets icon illuminates. That’s to say, if the dehumidifier was turned off and then restarted immediately, the compressor will not kick in until 3 minutes later.

2. Auto Defrost
   The compressor cycles off when frost builds up on the evaporator coils and the fan will continue to run until the frost disappears. Meanwhile, the DEFROST icon will light up on the LED screen during the defrosting process.

3. Auto-Restart
   If the dehumidifier shuts off unexpectedly due to power outage, the dehumidifier will restart with the previous function settings automatically when the power resumes.

4. Temperature Protection Function
   When the room temperature is higher than 113°F, the dehumidifier will automatically enter into HIGH-TEMPERATURE  PROTECTION SYSTEM while the LCD screen displays “HH” and the dehumidifier stops running.
   When the room temperature is lower than 40°F, the dehumidifier will automatically enter into LOW-TEMPERATURE PROTECTION SYSTEM while the LCD screen displays “LL” and the dehumidifier stops running.
   Note: If “HH” or “LL” appears under normal circumstances, please contact the customer service team at service@moiswell.com for technical.

Maintenance

Ensure the dehumidifier is turned OFF and the plug is removed from the power socket before cleaning or maintenance is carried out.

1. Cleaning the Dehumidifier
   To clean the dehumidifier body, use a soft damp cloth. Do not submerge or pour water on the dehumidifier or control panel, as water can damage the electronic components. Avoid using chemical solvents such as benzene, alcohol, gasoline, or heavy-duty cleaners, as they can damage or deform the surface.

2. Cleaning the Air Filter
   The air filter requires regular cleaning to maintain the dehumidifier’s performance. Clean the air filter every 2 weeks, or more frequently if there’s a significant amount of dander or fur in the air.
   Follow the below steps to take the filter out

   • To remove the grill: Hold the top part of both sides of the inlet grill and then pull upward to take the grill out, as illustrated below.

   • To remove the air filter: Grasp the filter tab and pull it obliquely up to take out the entire filter, as illustrated below
     

3. When Not Using the Dehumidifier for Long Periods of Time

   • Wait for one day after turning off the dehumidifier to allow it to drain completely.
   • Clean the dehumidifier and air filter thoroughly, ensuring that the dehumidifier is dry before storing it.
   • Wrap the cord and hose and bundle them up to keep them safe.
   • Cover the dehumidifier with a plastic bag.
   • Store the dehumidifier upright in a dry, well-ventilated place.

Trouble Shooting Guide

Trouble shooting Chart

Below chart will help you solve common problems may occur. If the problem coming across can not be fixed after troubleshooting or not being listed in the below troubleshooting chart, please contact MOISWELL customer service to get professional support at service@moiswell.com.

working outlet
Not turned on| Turn the dehumidifier on
Has not set it properly| Make sure the set humidity level is at 3% lower than the inlet humidity reading
Error code displays| Contact customer service
Dehumidifier collects little water| Too low humidity level| Try again until the humidity level exceeds 40%
Insufficient working time| Allow more working time
Filter is blocked| Clean filter
Air Inlet or Outlet is blocked| Clear the obstructions
Low ambient temperature| Heat up the room
Condensate hose is blocked| Check hose for restrictions
dehumidifieroperating, but room not dry| Doors and windows are open| Seal room from external areas
Abnormal Noise| The dehumidifier has not been placed properly| Place the dehumidifier in a horizontal position
Filter is blocked| Clean filter
Problem| Possible Cause| Solution
---|---|---
Humidity readingremains at 10RH%, ( far from the actual room humidity)| Humidity sensor failure| Set the target humidity percentage value at 10RH%, the dehumidifier works normally, which means this failure does not affect the function of this dehumidifier.
Repair and replace the humidity sensor.
Humidity reading remains at”99%RH”(far from the actual room humidity)| Water on the surface of the humidity sensor| Please let the dehumidifier work for a period of time, the humidity reading will getnormal after the water on the surface of the humidity sensor is evaporated.
Humidity sensor failure| The dehumidifier worksnormally, which means this problem does not affect the function of this dehumidifier.
Repair and replace the humidity sensor.

Note: It is normal that the dehumidifier pulls warm air out.

WARRANTY

MOISWELL warrants to the original purchaser that this MOISWELL product is free from manufacturing defects in material or workmanship for the limited warranty period of:

Years Full Warranty (1 year standard + 1 year with registration)

This warranty starts from the date of purchase and covers all parts and labor to repair or replace any part of the product that proves to be defective in materials or workmanship.

Years Limited Warranty on Refrigeration System

MOISWELL warrants the refrigeration system, including compressor, condenser and evaporator, that prove to be defective in materials or workmanship, for s years from the date of purchase, the labor and shipping fee will be not included after the above full warranty.

The warranty does not apply where damage is caused by other factors, including without limitation:

• normal wear and tear
• abuse, mishandling, accident, or failure to follow operating instructions;
• exposure to liquid or infiltration of foreign particles; – servicing or modifications of the product other than by MOISWELL.

This limited warranty is valid only on products purchased from the manufacturer or MOISWELL authorized dealer and operated, installed, and maintained according to the instructions included in this user guide or furnished with the product. These are our general tems for warranty service, but we always urge our customers to reach out to us with any issue, regardless of warranty terms. If you have an issue with a MOISWELL product, please contact us at service@moiswell.com, and we will do our best to resolve it for you.

Website
www.moiswell.com

Email
service@moiswell.com

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