Onkyo SKH-410(B) Dolby Atmos Speaker System User Manual

Onkyo SKH-410(B) Dolby Atmos Speaker System

Supplied Accessories

• Height speakers
• Speaker cables (3.0 m)
• rubber stoppers
• Keyhole slot for wall mounting

Connecting the Speakers

• Tum off your receiver before making any connections.
• Pay close attention to speaker wiring polarity. Connect positive ( +) terminals to only positive(+) terminals, and negative(-) terminals to only negative (-) terminals. If the speakers are wired incorrectly, the sound will be out of phase and will sound unnatural.
• Be careful not to short the positive and negative wires. Doing so may damage your amp.

Enjoying Home Theater

• The height speakers are facing toward the ceiling to create an elevated audio effect in the Dolby Atmos and Dolby Surround listening modes by providing sounds echoing off the ceiling.
• Place the height speakers above your eye height. The rubber stoppers prevent the speakers from moving, providing a more stable platform.

Wall Mounting

To mount the Height speakers vertically, use the keyhole s’• t shown to hang each speaker on a screw that’s securely screwed into the wall. Fit the keyhole slot to the screw hole on the back of the speaker and securely tighten it with the supplied screws.

Caution

• Do not install the height speakers on the ceiling.

• A mounting screw’s ability to support a speaker depends on how well it’s anchored to the wall. If you have hollow walls, screw each mounting screw into a stud. If there are no studs, or the walls are solid, use suitable wall anchors. Use screws with a head diameter of 5/16″(9 mm) or less and a shank diameter of 1/8″(4 mm) or less. With hollow walls, use a cable/pipe detector to check for any power cables or water pipes before making any holes.

• Leave a gap of between 3/16″(5 mm) and 7/16″(10 mm) between the wall and the base of the screw head, as shown (We recommend that you consult a home installation professional).

• A guide of screw tightening torque is 10 kgf · cm.

Before Using Your New Speakers

The speaker cabinets are made out of wood and are sensitive to extreme temperatures and humidity. Do not use them in locations exposed to direct sunlight or high humidity, such as near an air conditioner, humidifier, bathroom, or kitchen.

• Installing these speakers on top of the front speakers enhances the Dolby Atmos effect. When installing them on the front speakers, use the supplied rubber stoppers to prevent the speakers from falling.
• Avoid handling the speakers with wet or damp hands.
• Do not place objects on these speakers or apply excessive force to them.

Precautions

The speakers can handle the specified input power during normal music reproduction. However, if they are subjected to any of the following signals, even if the input power falls within the specified rating, excessive current may flow through the speaker coils, leading to burning or wire breakage:

1. Interstation noise from an untuned FM radio.
2. Audio from a cassette that is in fast-forward mode.
3. High-pitched sounds are produced by an oscillator, electronic musical instrument, and similar sources.
4. Amplifier oscillation.
5. Special test tones from audio test CDs and the like.
6. Thumps and clicks resulting from the connection or disconnection of audio cables (always turn off your amplifier before making these connections).
7. Microphone feedback.

It’s important to note that the speakers contain powerful magnets. Avoid placing metal objects, such as screwdrivers, in close proximity to the speakers, as they can cause damage to the tweeter diaphragm.

Specifications

• Type: Full Range Closed Box
• Impedance: 6 ohms
• Maximum Input Power: 100 W
• Sensitivity: 84 dB/W/m
• Frequency Response: 90 Hz to 20 kHz
• Cabinet Capacity: 1.0 L
• Dimensions (W x H x D): 120 mm x 155 mm x 153 mm (4-3/4″ x 6-1/8″ x 6″)
• Weight: 1.2 kg (2.6 lbs.)
• Driver Unit: 3-1/4″ (8 cm) Cone Woofer x 1
• Terminal: Spring Type with Color Coding
• Grille: Fixed
• Other: Non-magnetic Shielding

Note: Specifications and appearance are subject to change without prior notice.

For European models, you can find more information regarding WEEE (Waste Electrical and Electronic Equipment) disposal at this link: WEEE Information.

Product Registration (USA and Canada): Thank you for purchasing this Onkyo product. To protect your investment and stay informed about new products and updates, please register. You can register online at the following websites:

• For USA customers: www.us.onkyo.com/prodreg_form.cfm
• For Canadian customers: www.onkyo.ca/prodreg_form.cfm

Product Support and Information:

• If you have questions, need assistance, or have comments, Onkyo is here to help. You can visit www.onkyousa.com anytime for Frequently Asked Questions, Hookup Diagrams, and Service Information.
• Canadian customers can visit www.onkyo.ca for support.
• Onkyo offers Product Support 7 days a week.

Contact Information:

• For inquiries or support, please call: 1-800-229-1687
• For USA customers, visit www.onkyousa.com/support
• For Canadian customers, visit www.onkyo.ca/support

Onkyo USA Corporation:

• Address: 18 Park Way, Upper Saddle River, NJ 07458
• Phone: 201-785-2600
• Fax: 201-934-7823

Warranty

Onkyo USA Corporation Limited Consumer Warranty (USA)

Please retain your original bill of sale as you will need to present it should you require service under this warranty.

Onkyo USA Corporation (referred to as Onkyo) hereby warrants all Onkyo brand products purchased directly from Onkyo or from an Independent Onkyo Authorized Dealer in the United States, in accordance with the following terms and conditions:

Warranty Period (from date of purchase):

• New Products : 1-year Parts & Labor
• Refurbished Products: From the date of the original consumer purchase, and for the respective periods specified above, Onkyo agrees to repair, at its sole expense, all Onkyo brand products purchased directly from Onkyo or from an Independent Onkyo Authorized Dealer that are defective in material and/or workmanship during ordinary consumer use. Repairs may be completed using new or refurbished parts that meet or exceed Onkyo specifications for new parts. Onkyo, at its sole discretion, may replace a product with a refurbished or reconditioned unit having comparable features and a limited consumer warranty.

Exclusions: This Warranty does not apply with respect to or cover the following:

1. Defects or damage caused by accident, fire/smoke, flood/water damage, power surge (or related electrical abnormalities), lightning, or other acts of nature.
2. Defects or damage caused by abuse, misuse, negligence, accident, unauthorized product modification or service, or failure to observe the instructions contained in the manual furnished at the time of the original purchase.
3. Deterioration/failure due to a corrosive atmosphere, including but not limited to smoke, high humidity, or extreme temperature.
4. Damage caused during shipment or handling.
5. Products purchased from anyone other than Onkyo or an Independent Onkyo Authorized Dealer. If you are uncertain whether a dealer is authorized, please contact Onkyo’s Customer Relations Department or check the Dealer and Service Locator.
6. Products that have had their serial numbers altered or removed.
7. Products purchased in “AS IS” condition or noted as “DEMO,” “DISPLAY,” “OPEN BOX,” or “CLEARANCE.”
8. Products that have been altered or repaired by anyone other than Onkyo or an Onkyo-authorized independent service station in a manner that has affected their performance, stability, or reliability.
9. Accessories attached to or to be used with Onkyo products, such as antennas, batteries, cables, etc.
10. Any product attached to or used with the Onkyo Product.
11. Packing materials and cosmetic items.
12. Parts that have prescribed useful lives depend upon the degree of their use, such as style, cassette heads, idler wheels, batteries, etc.
13. Installation and removal of Onkyo products, setup, adjustments, or signal reception issues.
14. Maintenance, cleaning, or periodic check-ups.
15. Adjustments or alterations required for compatibility with conditions pertaining to foreign countries.

Obtaining Warranty Service: To obtain warranty service, take or ship your Onkyo product to an Onkyo Authorized Independent Service Center, together with a note describing your complaint and your copy of the dated purchase receipt. Repairs are not performed at our headquarters; all repairs must be performed by our Onkyo Authorized Independent Service Centers. For a list of Onkyo Authorized Independent Service Centers, please go to www.onkyousa.com/support. Please also include in any mailing a contact name, address, email address, or telephone number. If you choose to ship your Onkyo product to an Onkyo Authorized Independent Service Center, all shipping arrangements must be made by you, and all shipping charges and insurance must be fully prepaid. Any Onkyo product shipped in its entirety must be properly packaged to avoid shipping damage. Any shipping damage incurred as a result of improper or insufficient packaging will be the responsibility of the shipper. Onkyo will pay all return shipping charges for Onkyo products that have been serviced under this warranty. Any service or repair for items not covered by this limited warranty shall be at the Authorized Independent Service Center’s rates and terms then in effect. Contact an Onkyo Authorized Independent Service Center for details.

Limitations: Onkyo makes this warranty subject to the following limitations:

1. This limited Warranty is valid only within the continental United States of America, Hawaii, and Alaska. To be covered by this warranty, the Onkyo product concerned must have been purchased directly from Onkyo or an Independent Onkyo Authorized Dealer, and the person seeking warranty service must reside in one of the states of the United States of America or in the District of Columbia. This warranty extends only to the original retail purchaser and cannot be transferred to anyone.
2. Onkyo SHALL HAVE NO LIABILITY WHATSOEVER FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THE RESPONSIBILITY OF Onkyo UNDER THIS WARRANTY SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE Onkyo PRODUCTS BY Onkyo OR ITS AUTHORIZED INDEPENDENT SERVICE CENTERS.
3. This warranty is valid only with respect to repairs affected by Onkyo or an Onkyo-authorized independent service center.
4. ALL WARRANTIES OTHER THAN THE EXPRESS WARRANTY HEREIN CONTAINED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

Note: Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Onkyo USA Corporation Consumer Warranty (Canada)

Please retain your original bill of sale as you will need to present it should you require service under this warranty.

Onkyo USA Corporation (referred to as Onkyo) hereby warrants all Onkyo brand products purchased directly from Onkyo or from an Independent Onkyo Authorized Dealer in Canada, in accordance with the following terms and conditions:

Warranty Period (from date of purchase):

• Refurbished Products: 1-year Parts & Labor

From the date of original consumer purchase and for the respective periods specified above, Onkyo agrees to repair, at its sole expense, all Onkyo brand products purchased directly from Onkyo or from an Independent Onkyo Authorized Dealer in Canada that are defective in material and/or workmanship during ordinary consumer use. Repairs may be completed using new or refurbished parts that meet or exceed Onkyo specifications for new parts. Onkyo, at its sole discretion, may replace a product with a refurbished or reconditioned unit having comparable features.

Exclusions: This Warranty does not apply with respect to or cover the following:

1. Defects or damage caused by accident, fire/smoke, flood/water damage, power surge (or related electrical abnormalities), lightning, or other acts of nature.
2. Defects or damage caused by abuse, misuse, negligence, accident, unauthorized product modification or service, or failure to observe the instructions contained in the manual furnished at the time of the original purchase.
3. Deterioration/failure due to a corrosive atmosphere, including but not limited to smoke, high humidity, or extreme temperature.
4. Damage caused during shipment or handling.
5. Products purchased from anyone other than Onkyo or an Independent Onkyo Authorized Dealer in Canada. If you are uncertain whether a dealer is authorized, please contact Onkyo’s Customer Relations Department or check the Dealer and Service Locator.
6. Products that have had their serial numbers altered or removed.
7. Products purchased in “AS IS” condition or noted as “DEMO,” “DISPLAY,” “OPEN BOX,” or “CLEARANCE.”
8. Products that have been altered or repaired by anyone other than Onkyo or an Onkyo-authorized independent service station in a manner that has affected their performance, stability, or reliability.
9. Accessories attached to or to be used with Onkyo brand products, such as antennas, batteries, cables, etc.
10. Any product attached to or used with the Onkyo brand product.
11. Packing materials and cosmetic items.
12. Parts that have prescribed useful lives depend upon the degree of their use, such as style, cassette heads, idler wheels, batteries, etc.
13. Installation and removal of Onkyo brand products, setup, adjustments, or signal reception issues.
14. Maintenance, cleaning, or periodic check-ups.
15. Adjustments or alterations required for compatibility with conditions pertaining to foreign countries.
16. Loss of, damage to, or corruption of stored programs or data.

Obtaining Warranty Service: To obtain warranty service, take or ship your Onkyo brand product to an Onkyo Authorized Independent Service Center, together with a note describing your complaint and your original dated purchase receipt. Repairs are not performed at our headquarters; all repairs must be performed by our Onkyo Authorized Independent Service Centers. For a list of Onkyo Authorized Independent Service Centers, please go to www.onkyo.ca/support. Please also include in any mailing a contact name, address, email address, or telephone number. If you choose to ship your Onkyo brand product to an Onkyo Authorized Independent Service Center, all shipping arrangements must be made by you, and all shipping charges and insurance must be fully prepaid. Any Onkyo brand product shipped must be properly packaged to avoid shipping damage. Any damage incurred as a result of improper or insufficient packaging will be the responsibility of the customer or the shipper. Onkyo will pay all return shipping charges for Onkyo brand products that have been serviced under this warranty. Any service or repair for items not covered by this limited warranty shall be at the Authorized Independent Service Center’s rates and terms then in effect. Contact an Onkyo Authorized Independent Service Center for details.

Limitations: Onkyo makes this warranty subject to the following limitations:

1. This limited Warranty is valid only within Canada. To be covered by this warranty, the Onkyo brand product concerned must have been purchased directly from Onkyo or an Independent Onkyo Authorized Dealer in Canada, and the person seeking warranty service must reside in Canada. This warranty extends only to the original retail purchaser meeting the above requirements and cannot be transferred to anyone.
2. Onkyo SHALL HAVE NO LIABILITY WHATSOEVER FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS, DEEMED, OR IMPLIED WARRANTY OR CONDITION, OR FOR LOSS OF, DAMAGE TO, OR CORRUPTION OF ANY PROGRAM OR DATA STORED IN OR USED WITH THE PRODUCT. THE RESPONSIBILITY OF Onkyo UNDER THIS WARRANTY IS AND SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE Onkyo PRODUCTS BY Onkyo OR ITS AUTHORIZED INDEPENDENT SERVICE CENTERS.
3. This warranty is valid only with respect to repairs made by Onkyo or an Onkyo-authorized independent service center.
4. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED CONDITION OR WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR DEEMED CONDITION OR WARRANTY UNDER APPLICABLE CONSUMER LAW, IS LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

*Note: Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights that vary from jurisdiction to jurisdiction.

WARRANTY CARD

1. This product is warranted to be free of workmanship and spare parts defects due to manufacturing for the FIRST YEAR from the date of purchase. However, for industrial/commercial outlets such as clubs, restaurants, hospitals, staff quarters, beauty parlors, guest houses, etc., the same offer will be limited to THREE months from the date of purchase.
2. This warranty will become void, as determined by our technician if the product:
   • (a) Has been repaired or modified by a non-authorized person.
   • (b) Has been damaged through misuse, negligence, abuse, or any accident caused by nature (e.g., fire, flood, lightning strike).
   • (c) Was improperly installed or installed in a sealed environment.
   • (d) The serial number has been altered, effaced, or removed.
   • (e) Was damaged due to external connections with other equipment.
3. This Warranty Card must be presented along with the original Purchase Receipt whenever any warranty service or out-of-warranty service is required.
4. All transportation, shipping, freight, and insurance charges for any defective equipment must be paid by the end user.
5. This Warranty Card is not transferable and is valid only in Mainland China, except in Hong Kong and Macau.

Remark: The warranty terms and conditions are subject to revision without prior notice.

ATTENTION: Please keep this Card and Purchase Receipt even though the warranty period is over.

Contact Information

Onkyo Corporation (Japan):

• Address: Kitahama Chua Bldg, 2-2-22 Kitahama, Chuo-ku, Osaka 541-0041, Japan
• Website: www.onkyo.com

Onkyo U.S.A. Corporation (USA):

• Address: 18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.
• For Dealer, Service, Order, and all other Business Inquiries:
  • Tel: 201-785-2600
  • Fax: 201-785-2650
• Website: www.us.onkyo.com
• For Product Support Team Only:
  • 1-800-229-1687

Onkyo Europe Electronics GmbH (Germany):

• Address: Liegnitzerstrasse 6, 82194 Groebenzell, Germany
• Tel: +49-8142-4401-0
• Fax: +49-8142-4208-213
• Website: www.eu.onkyo.com

Onkyo Europe Electronics GmbH (UK Branch):

• Address: Meridien House, Ground floor, 69 – 71 Clarendon Road, Watford, Hertfordshire, WD17 1 DS, United Kingdom
• Tel: +44 (0)8712-00-19-96
• Fax: +44 (0)8712-00-19-95

Onkyo China Limited (Hong Kong):

• Address: Unit 1033, 10/F, Star House, No 3, Salisbury Road, Tsim Sha Tsui Kowloon, Hong Kong.
• Tel: 852-2429-3118
• Fax: 852-2428-9039
• Website: www.hk.onkyo.com

Onkyo China PRC (Mainland):

• Address: 1301, 555 Tower, No.555 West NanJing Road, Jing’an District, Shanghai, China 200041
• Tel: 86-21-52131366
• Fax: 86-21-52130396
• Website: www.cn.onkyo.com

Asia, Oceania, Middle East, Africa:

• Please contact an Onkyo distributor referring to the Onkyo SUPPORT site. Onkyo SUPPORT site

FAQs

What's included in the package when purchasing the Onkyo SKH-410(B) Dolby Atmos Speaker System?

The package includes height speakers, speaker cables (3.0 m), rubber stoppers, and a keyhole slot for wall mounting.

How should I connect the speakers to my receiver?

Turn off your receiver before making any connections. Pay close attention to speaker wiring polarity. Connect positive (+) terminals to only positive (+) terminals, and negative (-) terminals to only negative (-) terminals. Incorrect wiring can result in phase issues and unnatural sound. Avoid shorting the positive and negative wires to prevent damage to your amplifier.

How should I position the height speakers for the best audio effect in Dolby Atmos and Dolby Surround modes?

The height speakers should be facing toward the ceiling to create an elevated audio effect. Place the height of speakers above your eye height for optimal performance. The rubber stoppers provided prevent the speakers from moving and provide stability.

Can I wall mount the height speakers?

Yes, you can mount the height speakers vertically using the keyhole slot provided. Securely screw each speaker into the wall with the supplied screws. Ensure that the keyhole slot fits the screw hole on the back of the speaker. Do not install the height speakers on the ceiling. If you have hollow walls, screw each mounting screw into a stud. For solid walls, use suitable wall anchors. Leave a gap of 3/16 Inches to 7/16 Inches between the wall and the screw head. Follow proper installation guidelines to avoid damage.

Is there any product warranty for the Onkyo SKH-410(B) Dolby Atmos Speaker System?

Yes, there is a warranty for this product. It is warranted to be free of workmanship and spare parts defects due to manufacturing for the FIRST YEAR from the date of purchase. However, this warranty is limited to THREE months for industrial/commercial outlets. The warranty may become void under certain conditions, as outlined in the provided warranty card. Always keep your warranty card and purchase receipt.

What is the purpose of height speakers in a Dolby Atmos system?

Height speakers are designed to create an immersive audio experience in Dolby Atmos and Dolby Surround listening modes by providing sounds that appear to come from above, echoing off the ceiling. This enhances the sense of height and three-dimensionality in your home theater setup.

Can I use these height speakers with any receiver or amplifier?

These height speakers are compatible with Dolby Atmos and Dolby Surround systems. To use them effectively, your receiver or amplifier should support these audio formats. Make sure your equipment is compatible with height channels and capable of processing object-based audio.

What is the recommended installation height for the height speakers?

It's recommended to place the height speakers above your eye height for the best effect. This positioning allows the audio to simulate sounds coming from above. Adjust the height based on your seating arrangement and room layout for optimal performance.

Are there any special considerations when wall mounting the height speakers?

Yes, when wall mounting, use the keyhole slot provided to hang each speaker on a securely screwed screw in the wall. Be cautious not to install them on the ceiling. Ensure that the mounting screws are securely anchored to the wall. For hollow walls, screw into a stud, and for solid walls, use appropriate wall anchors. Maintain a gap between the wall and the screw head, as recommended. Consult a home installation professional if needed.

What should I do if I encounter issues with these speakers not covered by the warranty?

If you experience any issues that are not covered by the warranty, you can contact an Onkyo Authorized Independent Service Center for assistance. They can provide service and support for out-of-warranty situations. Be prepared to cover the cost of service or repair for items not covered by the limited warranty.

How can I register my Onkyo product for updates and support?

To register your Onkyo product and stay informed about new products and updates, you can visit the Onkyo website and follow the registration process specific to your region.

What do I do if I have further questions or need support for my Onkyo product?

If you have additional questions or need assistance with your Onkyo product, you can contact Onkyo's customer support.

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