ingenico GROUP Move 3500 Mobile Credit Card Machine Reader User Guide

June 13, 2024
ingenico GROUP

Quick Start Guide
Move 3500 3G

What’s in the box?

  1. Card Payment Terminal
  2. Charging Base
  3. Power supply unit
  4. Receipt Rolls
  5. Window decal
  6. Quick Reference Guideingenico GROUP Move 3500 Mobile Credit Card Machine Reader - Reference

Function Keys

ingenico GROUP Move 3500 Mobile Credit Card Machine Reader -
Reference1

  • Menu – Use this button to access the main functions menu on the terminal
  • Cancel – Use this button to cancel and revert back to the previous screen
  • Clear – Use this button to clear back or delete characters when keying in text/numbers
  • Enter – Use this button to confirm selection on the terminal

Getting started

Please connect the Power Supply unit to mains power close to the desired location of the terminal. Connect the Power supply cable to the port shown.ingenico GROUP Move 3500 Mobile Credit Card Machine Reader -
Reference2Once the Base is connected, place the terminal in the charging base and allow the device to power up. This will take approximately 2 minutes.
The Mobile Network and Signal Strength will be indicated on the top right-hand corner of the display. The Sim card will attached to the strongest network by default, depending on the signal strength in the area. To confirm your terminal is connected and ready to accept Payments, perform a connection test using the following steps:

  1. Press the Menu Button
  2. Select option “Connection Test”
  3. Terminal Will Print a receipt with “Connection OK” printed near the top.
  4. Your terminal is now ready to use

Please consult your Quick reference guide provided for instructions on performing transactions.
Support
BOIPA.co.uk/customer-support
support@BOIPA.com
EVO Payments UK Ltd trading as BOI UK Payment Acceptance is registered in the UK under Companies House number 13527680. Further trading name of EVO Payments UK Ltd is BOIPA UK. EVO Payments UK Ltd is authorised and registered by the Financial Conduct Authority under the Payment Services Regulation 2017 (FRN 959332) for the provision of payment services and under the Consumer Credit Act (FRN 966552) for the undertaking of terminal rentals. EVO Payments UK Ltd trading as BOI UK Payment Acceptance is not a member of the Bank of Ireland Group. BOI UK Payment Acceptance has entered into a marketing alliance with the Bank of Ireland (UK) plc. BOI and the Tree of Life logo are trademarks of The Governor and Company of the Bank of Ireland and are being used under license by EVO Payments UK Ltd, trading as BOI UK Payment Acceptance.

References

Read User Manual Online (PDF format)

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