CRAFTMADE DVN52 3 Blade Indoor Smart Ceiling Fan Installation Guide

CRAFTMADE DVN52 3 Blade Indoor Smart Ceiling Fan

WARNING:
DC Motor will not operate until the blades are installed.

Activating Your New Smart Fan; Downloading the Bond Home App

• Using your smart device, navigate to the application store (Apple App Store or Google Play), download the free Bond Home app, and create an account.
• Ensure the fan and receiver are receiving power from the housing supply using the remote control to turn the fan and light ON and OFF.
• Open the Bond Home App on your smart device and follow the step-by-step instructions included in the app to add your fan.
• Enjoy fan features and functionality that you can only get from activating the fan through the app.

SAFETY TIPS

WARNING: To reduce the risk of electrical shock, turn off the electricity to the fan at the main fuse box or circuit panel before you begin the fan installation or before servicing the fan or installing accessories.

1. READ ALL INSTRUCTIONS AND SAFETY INFORMATION CAREFULLY BEFORE INSTALLING YOUR FAN AND SAVE THESE INSTRUCTIONS.
   CAUTION: To avoid personal injury, the use of gloves may be necessary while handling fan parts with sharp edges.

2. Make sure all electrical connections comply with Local Codes or Ordinances, the National Electrical Code, and ANSI/NFPA 70-1999. If you are unfamiliar with electrical wiring or if the house/building wires are different colors than those referred to in the instructions, please use a qualified electrician.

3. Make sure you have a location selected for your fan that allows clear space for the blades to rotate, and at least seven (7) feet (2.13 meters) of clearance between the floor and the fan blade tips. The fan should be mounted so that the tips of the blades are at least thirty (30) inches (76 centimeters) from walls or other upright structures.

4. The outlet box and ceiling support joist used must be securely mounted, and capable of supporting at least 35 pounds (16 kilograms). The outlet box must be supported directly by the building structure. Use only CETL or CUL in Canada or ETL or UL in USA listed outlet boxes marked “FOR FAN SUPPORT.”
   WARNING: To reduce the risk of fire, electrical shock, or personal injury, mount to the outlet box marked “Acceptable for Fan Support of 15.9 kg (35 lb) or less,” and use the mounting screws provided with the outlet box. Most outlet boxes commonly used for the support of lighting fixtures are not acceptable for fan support and may need to be replaced. Consult a qualified electrician if in doubt.
   WARNING: To reduce the risk of fire, electrical shock, or personal injury, wire connectors provided with this fan are designed to accept only one 12 gauge house wire and two lead wires from the fan. If your house wire is larger than 12 gauge or there is more than one house wire to connect to the corresponding fan lead wires, consult an electrician for the proper size wire connectors to use.

5. Electrical diagrams are for reference only.

6. After installation is complete, check that all connections are absolutely secure.

7. After making electrical connections, spliced conductors should be turned upward and pushed carefully up into the outlet box. The wires should be spread apart with the grounded conductor and the equipment-grounding conductor on opposite sides of the outlet box.
   WARNING: To reduce the risk of serious bodily injury, DO NOT use power tools to assemble any part of the fan, including the blades.
   WARNING: To reduce the risk of fire or electrical shock, do not use this fan with any solid state speed control device or control fan speed with a full range dimmer switch. [Using a full range dimmer switch to control fan speed will cause a loud humming noise from fan.]

8. Do not operate the reverse switch until the fan has come to a complete stop. [Note: If using remote control with reverse capability, reverse fan blade direction only when on LOW speed.]

9. Do not insert anything between the fan blades while they are rotating.
   WARNING: To reduce the risk of personal injury, do not bend the blade arms during assembly or after installation. Do not insert objects into the path of the blades.
   WARNING: To avoid personal injury or damage to the fan and other items, be cautious when working around or cleaning the fan.

10. Do not use detergents when cleaning the fan or fan blades. A dry dust cloth or lightly dampened cloth will be suitable for most cleaning.
    WARNING: To reduce the risk of personal injury, use only parts provided with this fan. The use of parts OTHER than those provided with this fan will void the warranty.
    WARNING: This fan MUST be installed with the safety cable provided with the fan. Failure to use the safety cable provided may result in personal injury, damage to the fan or damage to other property.
    CAUTION: Metal cover for use without light kit will be HOT if light is left on. To reduce the risk of personal injury, light kit must be OFF. Do NOT use light buttons on remote control if installing metal cover.
    CAUTION: Do NOT tamper with or attempt to repair LED component of the fixture. The light source is designed for this specific application and should not be serviced by untrained personnel. If any servicing is required, call our customer service department.

11. The light kit is dimmable to 10% with the remote control included. Modifications not approved by the party responsible for compliance could void the user’s authority to operate the equipment. [The equipment refers to the remote and/or wall control and/or LED light kit.]

FCC STATEMENT

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• * Reorient or relocate the receiving antenna.

  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help. The LED light kit complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this LED light kit may not cause harmful interference, (2) this LED light kit must accept any interference received, including interference that may cause undesired operation. Distributed by: Craftmade, 3901 S. 20th Avenue, DFW Airport, TX, 75261; 1-800-486-4892

NOTE: The important safety precautions and instructions appearing in the manual are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense and caution are necessary factors in the installation and operation of this fan

Unpacking Your Fan

Carefully open the packaging. Remove items from Styrofoam inserts. Remove the motor housing and place it on carpet or Styrofoam to avoid damage to the finish. Do not discard fan carton or Styrofoam inserts should this fan need to be returned for repairs. Check against parts inventory that all parts have been included.

Parts Inventory

• canopy. 1 piece
• hanging bracket. 1 piece
• download and hanging ball with pin and clip. 1 piece
• canopy cover. 1 piece
• remote control receiver. 1 piece
• remote control transmitter. 1 piece
• motor housing. 1 piece
• yoke cover. 1 piece
• blade. 3 pieces
• fitter plate. 1 piece
• LED light kit. 1 piece
• shade. 1 piece
• metal cover. 1 piece
• hardware packs

IMPORTANT REMINDER: You must use the parts provided with this fan for proper installation and safety.

Installation Preparation

To prevent personal injury and damage, ensure that the hanging location allows the blades a clearance of 7 feet (2.13m) from the floor and 30in. (76cm) from any wall or obstruction. This fan is suitable for room sizes up to 400 square feet (37.2 square meters). This fan can be mounted with a downrod on a regular (no-slope) or vaulted ceiling. The hanging length can be extended by purchasing a longer downrod (0.5in./1.27cm diameter). Other installation, such as flushmount, is NOT available for this fan. Installation requires these tools: Phillips screwdriver, flathead screwdriver, adjustable pliers or wrench, stepladder, wire cutters, and rated electrical tape.

Hanging Bracket Installation.

Turn off circuit breakers to the current fixture from the breaker panel and be sure the operating light switch is turned to the OFF position.

• WARNING: Failure to disconnect the power supply prior to installation may result in serious injury. Remove the existing fixture.
• WARNING: When using an existing outlet box, be sure the outlet box is securely attached to the building structure and can support the full weight of the fan. Ensure the outlet box is clearly marked “Suitable for Fan Support.” If not, it must be replaced with an approved outlet box. Failure to do so can result in serious injury.
• CAUTION: Be sure the outlet box is properly grounded and that a ground (GREEN or bare) wire is present. Install hanging bracket to outlet box using original screws, spring washers, and flat washers provided with new or original outlet box.* If installing on a vaulted ceiling, face opening of hanging bracket towards high point of ceiling. Arrange electrical wiring around the back of the hanging bracket.

Note: It is very important that you use the proper hardware when installing the hanging bracket as this will support the fan.

Fan Assembly

Remove the hanging ball from the download provided by loosening the set screw on the hanging ball. Remove the pin and clip. Lower the hanging ball and remove the stop pin. Then slide the hanging ball off the download. [Refer to diagram 1.] Loosen yoke set screws and nuts at the top of the motor housing. [Refer to diagram 2.]

Tip: To prepare for threading electrical wires through the download, apply a small piece of electrical tape to the ends of the electrical wires–this will keep the wires together when threading them through the download. [Refer to diagram 2.] Determine the length of downrod you wish to use. Thread safety cable and electrical wires through the threaded end of downrod and pull extra wire slack from the upper end of the download. [Refer to diagram 2.] Thread download into the motor housing yoke until holes for pin and clip in download align with holes in yoke–make sure wires do not get twisted. Re-insert the pin and clip that were previously removed. Tighten yoke set screws and nut securely. [Refer to diagram 2.] Slide yoke cover, canopy cover, and canopy over download. [Refer to diagram 3.]

• Note: The canopy cover must be turned with a shiny side toward the motor housing.) Thread safety cable and wires through the hanging ball; then, slide the hanging ball over downrod–the top of the downrod should be noted as having a set screw hole; use this hole when setting the set screw. Insert the stop pin into the top of the download and raise the hanging ball. Be sure the stop pin aligns with the slots on the inside of the hanging ball. Tighten the set screw securely. [Refer to diagram 4.
• WARNING: Failure to tighten the set screw (on the hanging ball) completely could result in the fan becoming loose and possibly falling.[“Fan Assembly” continued on the next page.
• NOTE: The important safety precautions and instructions appearing in the manual are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense and caution are necessary factors in the installation and operation of this fan.

Fan Assembly. (cont.)
With the hanging bracket secured to the outlet box and able to support the fan, you are now ready to hang your fan. Grab the fan firmly with two hands. Slide downrod through the opening in the hanging bracket and let the hanging ball rest on the hanging bracket. Turn the hanging ball slot until it lines up with the hanging bracket tab.

WARNING: Failure to align the slot in the hanging ball with tab in the hanging bracket may result in serious injury or death.
Tip: Seek the help of another person to hold the stepladder in place and to help lift the fan up to you once you are set on the ladder.

Find a secure attachment point (wood ceiling joist highly recommended) and secure safety cable. It will be necessary to use a heavy-duty wood screw, washer, and lock washer (not supplied) with the safety cable loop. If necessary, adjust the loop at the end of the safety cable. The loop at the end of the safety cable should just fit over the threads on the wood screw. Test the safety cable by pulling on the loose end of the cable with pliers. If the safety cable slips, the loop must be adjusted tighter. Extra cable slack can be left in the ceiling area.

Wiring

WARNING: Turn off circuit breakers to the current fixture from the breaker panel and be sure the switch is turned to the OFF position.

CAUTION: Be sure the outlet box is properly grounded and that a ground wire (GREEN or Bare) is present. Make sure all electrical connections comply with Local Codes or Ordinances and the National Electrical Code. If you are unfamiliar with electrical wiring or if the house/building wires are different colors than those referred to in the diagram to the right, please use a qualified electrician.

Note: Excess lead wire length from the fan can be cut to the desired length and then stripped. When the downrod is secured in place on the hanging bracket, wire the RECEIVER with the wire connectors provided as shown in diagram at right. Tip: While you are wiring, keep in mind that wires must not obstruct the receiver from sliding into the hanging bracket.

• Wrap each wire connector separately with electrical tape as an extra safety measure. Gently insert the receiver (flat side up) into the hanging bracket and carefully push wires and taped wire connectors into the outlet box. Let the antenna rest outside of the hanging bracket.

Assembly

Canopy Assembly
Locate 2 screws on the underside of the hanging bracket and remove the screw closest to the open end of the hanging bracket. Partially loosen the other screw. Lift canopy to hanging bracket. Place the rounded part of the slotted hole in the canopy over the loosened screw in the hanging bracket and push up. Twist the canopy to lock. Re-insert the screw that was removed and then tighten both screws securely. Slide canopy cover up to canopy, aligning protrusions on canopy cover with knotches in the hole in the bottom of center of the canopy. Press up gently but firmly on the canopy cover until it fits into the bottom of the canopy and then turn canopy cover to the right (clockwise) about 1/2 in.

Blade Assembly
WARNING: To reduce the risk of serious bodily injury, DO NOT use power tools to assemble the blades. If blade screws are overtightened, blades may crack and break. Remove blade screws/lock washers/flat washers from the underside of the motor. If plastic motor locks are installed with blade screws/lock washers/flat washers, discard plastic motor locks. (Save blade screws/lock washers/flat washers to secure blades.) Turn blade so the end imprinted with THIS SIDE UP is turned toward the motor housing. Raise the blade to the motor, aligning holes in the blade with the corresponding holes in the motor. Partially insert 2 blade screws/lock washers/flat washers. Before securing the screws permanently, repeat the procedure for the remaining blades. Securely tighten all screws only after all 3 blades have been attached .

NOTE: Tighten blade screws twice a year.

Light Kit Assembly.
Remove 1 screw from the motor plate on the underside of the motor housing and partially loosen the other 2 screws. Align slotted holes in the fitter plate with loosened screws in the motor plate, allowing molex connections from the motor housing to come through a hole in the middle of the fitter plate–remove and discard the plastic that holds these 2 wires together. Twist the fitter plate to lock. Re-insert the screw that was just removed and securely tighten all 3 screws with a Phillips screwdriver. Remove 2 screws from the underside of the fitter plate and partially loosen the other screw.

Connect WHITE wire from motor housing to WHITE wire from LED light kit. Connect BLUE (or BLACK) wire from motor housing to BLUE wire from LED light kit. Be sure molex connections snap together securely. Carefully arrange wiring within fitter plate. Align one of the holes on the outer rim of the LED light kit with the loosened screw in the fitter plate. Then, slide the LED light kit toward the loosened screw until they fit correctly. Re-insert the 2 screws that were previously removed and tighten all 3 screws securely. To attach shade, align grooves on the shade with nodules on the inside of a fitter plate and push up gently on the shade. Turn the shade to the RIGHT (clockwise) until the shade locks into place. Pull down VERY GENTLY on the shade to make sure that shade is secure. If you do NOT wish to use the light kit, align grooves in a metal cover with nodules on the inside of the fitter plate. Push up on the metal cover and then turn the metal cover to the RIGHT (clockwise) until it no longer turns.

WARNING: The metal cover will be HOT if the light is left on.

Automated Learning Process./Activating Code

• CAUTION: The remote control transmitter can be programmed to multiple receivers or fans. If this is not desired, turn the wall switch off to any other programmable receiver or fan. Remove the battery cover on the back side of the remote control transmitter. Install one 12-volt battery (included).
• WARNING: The battery is to be inserted with the correct polarity. Restore electrical power. Within 60 seconds of restoring the power, press and hold the fan SET button for 5 seconds or until the light blinks twice. Then replace the battery cover.
• NOTE: Remove the battery with low or no charge and dispose of properly.
• IMPORTANT: Store the remote control transmitter away from excess heat or humidity. To prevent damage to the remote control transmitter, remove the battery if the remote control transmitter will not be used for long periods.
• CAUTION: “DO NOT DISPOSE OF BATTERIES IN FIRE, BATTERIES MAY EXPLODE OR LEAK.” – When disposing of household alkaline batteries, it is best to check with your local and state recycling or household hazardous waste coordinators concerning the specifics of the program in your area. You may also locate a recycling center by calling 1-800-8-BATTERY or 1-877-2-RECYCLE or visit www.epa.gov/epawaste/index.htm or www.earth911.org for more information.
• WARNING: Choking Hazard – Small parts. Keep battery away from children.
• WARNING: The battery is NOT rechargeable. A non-rechargeable battery is not to be recharged.

Remote Control Operation

REMOTE CONTROL TRANSMITTER

1. Fan SPEED buttons: Use to control fan speeds 1-6
2. Fan OFF button: Use to turn the fan off
3. REVERSE function button: Use to control the direction of fan rotation
4. LIGHT button: Use to control light

IMPORTANT: The Automated Learning Process takes approximately 5 minutes to complete. Please leave the fan “ON” for the duration of the 5-minute programming and do NOT use the remote control or turn off the power during this time. The fan will cycle through ALL SIX (6) speeds in forward and reverse and will then stop automatically after the learning process is complete.

• If you wish to use the remote control bracket, install screws from the hardware pack through the bracket and into the desired installation site as shown at the right. The remote control transmitter rests inside the bracket.

Smart Ceiling Fan Wi-Fi Control

Without Wi-Fi activation, you will not enjoy the expanded features and functionality of your ceiling fan: Breeze speed setting, Creating Schedules and Voice Activation.

To enjoy all the potential of your new device, refer to the following steps to complete the Smart setup.

1. Download the Bond Home App, available on the Google Play Store and Apple App Store, or use the QR code to download the app.

2. Open the Bond application.

3. If you already have a Bond account, simply log in and continue to Step 4. If you do not have a Bond account, press “Create Account” and enter your name, email and create a password.

4. Select “+” to add a device.

5. Select “Smart By Bond” (SBB).

6. Select this smart ceiling fan.

7. Once the Bond application connects to the fan, select “CONTINUE” to proceed.

8.  Test the fan functions:

   • You have the option to disable the light function if your fan does not have a light.

9. Select “YES, IT WORKS.”

10. Specific information about your fan:

    • Select “Location” and choose from one of the predefined entries or add your own by selecting “OTHER”. When finished, select “Save”.
    • Select the device name and enter the name for your device. When finished, select “OK” to save.
      PLEASE NOTE: This name will be used for integrations so a simple, easy- to-remember name is best.

11. Select “Continue”.

12. Select the Wi-Fi network you would like to connect the SBB to.

13. Enter the Wi-Fi password and select “OK”.

14. If there is an issue with the connection or the wrong password is entered, you will receive an error message. Select “OK, I’ve Got It”.

15. Once the connection is made, select “DONE”.

16. If the SBB fan is not displayed in the Bond application, swipe down to refresh.
    For assistance at any time during this process, go to the “Help” section of the app:

    • Tap on “Settings”
    • Tap on “Help Center”
    • Choose “Open a Ticket” or “Live Chat”

Testing Your Fan

It is recommended that you test the fan before finalizing installation. Restore power from the circuit box and wall switch (if applicable). Test fan speeds with the different fan speed buttons (I – VI) on the remote control transmitter. Test the light ON/OFF function by pressing the button; test the dimmer function by pressing the button and holding it down for up to 5 seconds. If the remote control transmitter operates all of the functions of the fan, the battery has been installed correctly. If the remote control transmitter does not operate all of the fan or light functions, refer to the “Troubleshooting” section to solve any issues before contacting Customer Service.
Fan must be on LOW before setting the fan in reverse. Use button to recirculate air depending on the season. A ceiling fan will allow you to raise your thermostat setting in summer and lower your thermostat setting in winter without feeling a difference in your comfort.

• NOTE: If the remote control transmitter interferes with other appliances, turn the power off first. Then, go back to the instructions for the SET button in Section 10 (page 10) to activate a new code on the remote control transmitter.
• IMPORTANT: The remote control transmitter must be synchronized with fan in order to properly function.

Troubleshooting

WARNING: Failure to disconnect the power supply prior to troubleshooting any wiring issues may result in serious injury.
Problem: Fan fails to operate.

Solutions:

1. Check the wall switch to the fan.
2. Check to be sure the fan is wired properly.
3. The learning process between the fan and remote control transmitter may not have been successful and the code was not activated. Turn off the power and repeat the instructions for SET button in Section 10 (page 10).
4. Check that the red light on the remote control turns on when a button is pressed indicating that the battery is good.

Problem: Light kit not lighting.

Solutions:

1. Check the wall switch to the fan.
2. Check to be sure the wires in the canopy are wired properly.
3. Verify that Molex connections in the LED light kit are properly connected.
4. The learning process between the fan and remote control transmitter may not have been successful and the code was not activated. Turn off the power and repeat the instructions for the SET button in Section 10 (page 10).

Problem: Fan operates but light fails.

Solutions:

1. Check to be sure the wires in the canopy are wired properly.
2. Verify that Molex connections in the LED light kit are properly connected.

Problem: Fan and light fail to operate with remote control.

Solutions:

1. Check the battery power to the remote control.
2. The learning process between the fan and remote control transmitter may not have been successful and the code was not activated. Turn off the power and repeat the instructions for the SET button in Section 10 (page 10).

Problem: Fan wobbles.

Solutions:

1. Use the balancing kit provided in one of the hardware packs. If no blade balancing kit is provided, please call Customer Support, at 1-800-486-4892, to request one.
2. Check to be sure the set screw(s) on the motor housing yoke is (are) tightened securely.
3. Check to be sure the set screw on the hanging ball is tightened securely.

Warranty

CRAFTMADE™ LIFETIME LIMITED WARRANTY: CRAFTMADE warrants this fan to the original household purchaser for indoor use under the following provisions: 1-YER WARRANTY: CRAFTMADE will replace or repair any fan which has faulty performance due to a defect in material or workmanship. Contact Craftmade Customer Service at 1-800-486-4892 to arrange for the return of fan. Return fan, shipping prepaid, to Craftmade. We will repair or ship you a replacement fan, and we will pay the return shipping cost.5- YEAR WARRANTY: CRAFTMADE will repair or replace, at no charge to the original purchaser, any fan motor that fails to operate satisfactorily when failure results from normal use. RETURN FAN MOTOR ONLY, shipping prepaid, to Craftmade Industries. We will repair or ship purchaser a replacement motor and Craftmade will pay the return shipping cost. 6- YEAR to LIFETIME LIMITED WARRANTY: CRAFTMADE will repair the fan, at no charge for labor only to the original purchaser, if the fan motor fails to operate satisfactorily when failure results from normal use. Parts used in the repair will be billed to the purchaser at prevailing prices at time of repair.

The purchaser shall be responsible for all costs incurred in the removal, reinstallation and shipping of the product for repairs. This warranty does not apply when damage from mechanical, physical, electrical or water abuse results in causing the malfunction. Deterioration of finishes or other parts due to time or exposure to salt air is specifically exempted under this warranty. Neither Craftmade nor the manufacturer will assume any liability resulting from improper installation or use of this product. In no case shall the company be liable for any consequential damages for breach of this, or any other warranty expressed or implied whatsoever. This limitation as to consequential damages shall not apply in states where prohibited.

Parts Replacement.
For parts and information, please refer to “Parts Inventory” on page 4. Craftmade Customer Support: 1-800-486-4892 www.craftmade.com

References

• Craftmade Home Page
• Land, Waste, and Cleanup Topics | US EPA

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