PHILIPS SHB4385 Wireless Bluetooth Ear Earbuds User Manual
- June 13, 2024
- Philips
Table of Contents
PHILIPS SHB4385 Wireless Bluetooth Ear Earbuds
Important instructions
Hearing Safety
- Be sure to observe the following guidelines when using your headset.
- Listen at reasonable volumes for reasonable periods of time.
- Be careful not to adjust the volume continuously upwards as your hearing adapts.
- Do not turn up the volume so high that you can’t hear what’s around you.
- You should use caution or temporarily discontinue use in potentially hazardous situations.
- Excessive sound pressure from earphones and headset can cause hearing loss.
- Using headset with both ears covered while driving is not recommended and may be illegal in some areas while driving.
- For your safety, avoid distractions from music or phone calls while in traffic or other potentially dangerous environments.
General information
- About operating and storage temperatures and humidity
- The storage temperature is between -15°C to 55 °C. The operation temperature is 45°C (max.) (up to 90% relative humidity).
- Battery life may be shorter in high or low temperature conditions.
Your Bluetooth wireless headset
Congratulations on your purchase, and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome. With this Philips wireless headset, you can:
- enjoy convenient wireless handsfree calls;
- enjoy and control wireless music;
- switch between calls and music.
What’s in the box
Other devices
A mobile phone or device (e.g. notebook, Bluetooth adapters, MP3 players etc)
which supports Bluetooth and is compatible to the headset (see ‘Technical
data” on page 10).
Overview of your Bluetooth wireless headset
- a Microphone
- b Multi-function buttons
- c LED indicator (headset)
- d Micro USB charging slot
- e LED indicator (charging case)
Get started
Charge the battery
Note
- Before you use your headset for the first time, place the headsets in the charging case and charge the battery for 3 hours for optimum battery capacity and lifetime.
- Use only the original USB charging cable to avoid any damage.
- Finish your call before charging the headset, as connecting the headset for charging will power the headset off.
Charging case
Connect one end of the USB cable into the charging case, and another end into
the power source.
- The charging case starts charging.
- Charging process is verified by the white LED light next to the USB socket on the case..
- When the charging case is fully charged, the white light goes off.
Headset
- Place the headset in the charging case.
- The headset start charging.
- Charging process is verified by white LED lights on the earpieces.
- When the headset is fully charged, the white light goes off
Pair the headset with your Bluetooth device at the first time
-
Make sure that the headset is fully charged and powered off.
-
On both earpieces, press and hold the multi-function buttons for approximately 3 seconds
-
The LED on both earpieces flashes in white for 3 times; and then it flashes in blue.
- Both earpieces are now powered on and are paired with each other.
- The headset is now in pairing mode and is ready to pair with a Bluetooth device (e.g. a mobile phone).
-
Turn on the Bluetooth function of your Bluetooth device.
-
Pair the headset with your Bluetooth device. Refer to the user manual of your Bluetooth device.
Note
The following example shows you how to pair the headset with your Bluetooth
device.
- Turn on the Bluetooth function of your Bluetooth device, select Philips SHB4385.
- Enter the headset password “0000” (4 zeros) if prompted. For those Bluetooth devices featuring Bluetooth 3.0 or higher, no need to enter a password.
Pair the headset with another Bluetooth device
If you have another Bluetooth device that you want to pair with the headset,
make sure the Bluetooth function in any other previously paired or connected
devices are turned off. Then follow the steps in ‘Pair the headset with your
Bluetooth device at the first time’.
Use your headset
Reconnect the headset to your Bluetooth device
- Turn on the Bluetooth function of your Bluetooth device.
- Make sure the headset is powered off.
- On both earpieces of the headset, press and hold the multi-function buttons for approximately 3 seconds.
- The LEDs on both earpieces flash in white for 3 times; and then it flashes in blue.
- Both earpieces are now powered on and are paired with each other.
- The headset will search the last connected Bluetooth device and reconnect to it automatically.
- If the last connected one is not available, the headset will search and reconnect to the second last connected device.
Power on/off
| Task | Multi- function button | Operation |
|---|---|---|
| Turn the headset on. | Right and left ear- pieces | Press and hold for 3 |
seconds.
Turn the headset off.| Right or left earpiece| Press and hold for 4 seconds.
» The
white LED
flashes
once.
Manage Your Calls And Music
| Task | Multi- function button | Operation |
|---|---|---|
| Play or pause music. | Right earpiece | Press once. |
| Skip forward. | Right earpiece | Press twice. |
| Skip backward. | Right earpiece | Press 3 times. |
| Volume up | Left ear- piece | Press twice. |
| --- | --- | --- |
| Volume down | Left ear- piece | Press once. |
Call Control
| Task | Multi- function button | Operation |
|---|---|---|
| Pick up/hang up a call. | Right ear- piece | Press once. |
» 1 beep.
Reject an incoming call.| Right ear- piece| Press and hold for 1 second.
» 1 beep.
Switch caller during a call.| Right ear- piece| Press twice.
Voice Control
| Task | Multi- function button | Operation |
|---|---|---|
| Siri/Google Now. | Right earpiece | Press twice and hold for 1 second. |
LED indicator status
The headset is The blue LED connected to a flashes for every 5 Bluetooth device, seconds.
while the headset is in standby
mode.
The headset is in The blue LED pairing mode. flashes.
Low battery level You will hear (headset). ‘battery low’ on the
headset.
Battery is The white LED on
fully charged the headset is off. (headset).
How to wear
Factory reset the headset
- If you encounter any pairing or connection issue, you can follow the following procedure to factory reset your headset.
- On your Bluetooth device, go to the Bluetooth menu and remove Philips SHB4385 from the device list.
- Turn off the Bluetooth function of your Bluetooth device.
- Power off the headset. Then press and hold the multi-function button for 11 seconds on both earpieces.
- You will first hear a voice prompt
- “Power on” and then a beep tone from both earpieces. The pairing record is now removed.
- Then you will hear a beep tone on the left earpiece and then beep tone on the right earpiece.
- The earpieces are trying to pair with each other.
- You will hear 2 beep tones on the right earpiece and then 2 beep tones on the left earpiece.
- The earpieces are now paired with each other.
- To pair the headset with a Bluetooth device, turn on the Bluetoot function of your Bluetooth device, select Philips SHB4385.
Technical data
Headset
- Music time: 6 hours (additional 6 hrs with charging case)
- Talk time: 6 hours (additional 6 hrs with charging case)
- Standby time: 200 hours
- Charging Time: 2 hours
- Rechargeable lithium ion battery: 105mAh on each earpiece
- Bluetooth version: 4.2
- Compatible Bluetooth profiles:
- HSP (Hands-Free Profile – HFP)
- A2DP (Advanced Audio Distribution Profile
- AVRCP (Audio Video Remote Control Profile)
- Supported audio codec: SBC
- Frequency range: 2.402-2.480GHz
- Transmitter power: < 4 dBm
- Operating range: Up to 10 meters (33 feet)
Charging case
- Charging time: 2 hrs
- Rechargeable Li-ion battery: 350mAh
Notice
Declaration of conformity
Hereby, Gibson Innovations declares that this product is in compliance with
the essential requirements and other relevant provisions of Directive
2014/53/EU. You can find the Declaration of Conformity on
www.p4c.philips.com
Disposal of your old product and battery
Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. This symbol on a product means that the product is covered by European Directive 2012/19/EU. This symbol means that the product contains a built-in rechargeable battery covered by European Directive 2013/56/EU which cannot be disposed of with normal household waste. We strongly advise you to take your product to an official collection point or a Philips service centre to have a professional remove the rechargeable battery. Inform yourself about the local separate collection system for electrical and electronic products and rechargeable batteries. Follow local rules and never dispose of the product and rechargeable batteries with normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health.
Remove the integrated battery
-
If there is no collection/recycling system for electronic products in your country, you can protect the environment by removing and recycling the battery before disposing the headset.
-
Make sure the headset is disconnected from the charging case before removing the battery.
-
Make sure the charging case is disconnected from the USB charging cable before removing the battery.
Compliance with EMF
This product complies with all applicable standards and regulations regarding
exposure to electromagnetic fields.
Environmental information
All unnecessary packaging has been omitted. We have tried to make the
packaging easy to separate into three materials: cardboard (box), polystyrene
foam (buffer) and polyethylene (bags, protective foam sheet.) Your system
consists of materials which can be recycled and reused if disassembled by a
specialized company. Please observe the local regulations regarding the
disposal of packaging materials, exhausted batteries and old equipment.
Trademarks
Bluetooth
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Gibson Innovations Limited is
under license.
Siri
Siri is a trademark of Apple Inc., registered in the U.S. and other countries.
Google
Google and the Google Logo are registered trademarks of Google Inc.
Trouble shooting FAQs
My Bluetooth headset does not turn on.
The battery level is low. Charge the headset.
I cannot pair the Bluetooth headset with my Bluetooth device.
The Bluetooth is disabled. Enable the Bluetooth function on your Bluetooth
device and turn on the Bluetooth device before you turn on the headset.
Pairing does not work.
- Press and hold the multi-function button on the right earpiece for 4 seconds to power the headset off.
- Make sure you have disabled the Bluetooth function of any previously connected Bluetooth devices.
- On your Bluetooth device, delete ‘PHILIPS SHB4385’ from the Bluetooth list.
- Pair your headset (see ‘Pair the headset with your Bluetooth device at the first time” on page 6).
The Bluetooth device cannot find the headset.
- The headset may be connected to a previously paired device. Turn off the connected device or move it out of range.
- Pairing may have been reset or the headset has been previously paired with another device.
- Pair the headset with the Bluetooth device again as described in the user manual (see ‘Pair the headset with your Bluetooth device at the first time” on page 6).
My Bluetooth headset is connected to a Bluetooth stereo enabled mobile
phone, but music only plays on the mobile phone speaker.
Refer to the user manual of your mobile phone. Select to listen to music
through the headset.
The audio quality is poor and crackling noise can be heard.
- The Bluetooth device is out of range. Reduce the distance between your headset and Bluetooth device, or remove obstacles between them.
- Charge your headset.
The audio quality is poor when streaming from the mobile phone is very slow, or audio streaming does not work at all.
- Make sure your mobile phone not only supports (mono) HSP/HFP but also supports A2DP and is BT4.x (or higher) compatible (see ‘Technical data” on page 10) hear but cannot control music on my Bluetooth device (e.g. play/pause/skip forward/backward).
- Make sure the Bluetooth audio source supports AVRCP (see ‘Technical data” on page 10).
The volume level of the headset is too low.
Some Bluetooth devices cannot link the volume level with the headset through
volume sync. In this case, you have to adjust the volume on your Bluetooth
device and headset independently to achieve an appropriate volume level.
What can I do if I lost one of the earpieces?
Single earpieces are available for purchase in most countries. You may contact
our local contact center for further advice, e.g. on local availability,
prices and how to order. You can find our contact details on
www.philips.com/support.
I cannot connect the headset to another device, what do I do?
- Make sure the Bluetooth function of the previous paired device is turned off.
- Repeat the pairing procedure on your second device (see ‘Pair the headset with your Bluetooth device at the first time” on page 6).
I hear sound from only one earpiece.
- If you are in a call, it is normal that sound comes only from the right earpiece.
- If you are listening to music but sound only comes from one earpiece:
- The other earpiece may be out of battery. For optimal performance, charge both earpieces fully.
- The right and left earpieces are disconnected from each other. Turn off both earpieces first. Then press and hold the multi-function buttons on both earpieces for approximately 3 seconds.
- This will turn the earpieces on and connect the two earpieces. Reconnect the headset to your Bluetooth device.
- The headset is connected to more than one Bluetooth device. Switch off the Bluetooth function of all connected devices. Turn off both earpieces.
- Then press and hold the multi-function buttons on both earpieces for approximately 3 seconds. Reconnect the headset to your Bluetooth device.
- Note that the headset is designed for connecting to only one Bluetooth device at a time.
- When you reconnect the headset to your Bluetooth device, make sure the Bluetooth function of any other previously paired/connected devices are off.
- If the above solutions do not help, factory reset the headset (see ‘Factory reset the headset” on page 9).
FAQs
What are the key features of the Philips SHB4385 Wireless Bluetooth Earbuds?
The Philips SHB4385 Earbuds feature wireless Bluetooth connectivity, high- quality audio, touch controls, and a comfortable fit for on-the-go listening.
How do I pair the earbuds with my device?
To pair, turn on Bluetooth on your device, then open the earbuds' charging case and they will enter pairing mode. Select 'SHB4385' from your device's Bluetooth menu to connect.
What is the battery life of these earbuds?
The earbuds provide up to 6 hours of playback time on a single charge, with an additional 18 hours from the charging case.
Are these earbuds sweat-resistant for workouts?
Yes, the SHB4385 earbuds are designed to be sweat-resistant, making them suitable for workouts and active lifestyles.
Can I use one earbud at a time?
Yes, you can use either the left or right earbud independently, allowing for flexibility in your listening experience.
Do these earbuds support voice assistants like Siri or Google Assistant?
Yes, they are compatible with voice assistants, and you can activate them using the touch controls.
What is the range of the Bluetooth connection?
The Bluetooth range is typically around 10 meters (33 feet) in open spaces, but it may vary depending on your environment.
How do I control music playback and calls with these earbuds?
You can control playback, adjust volume, and answer/end calls using the touch- sensitive controls on the earbuds.
Do they come with different ear tip sizes for a customizable fit?
Yes, the earbuds usually come with multiple ear tip sizes to ensure a comfortable and secure fit for different users.
What is the charging time for the earbuds and the case?
Charging the earbuds typically takes around 1-2 hours, while charging the case may take longer, depending on the remaining battery capacity.
Are they compatible with iOS and Android devices?
Yes, these earbuds are compatible with both iOS and Android devices that support Bluetooth connectivity.
Where can I find customer support and additional resources for the Philips SHB4385 earbuds?
For customer support and additional resources, visit the official Philips website or contact an authorized Philips retailer.
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