AVANTCO REFRIGERATION 224BCAC36 Dual Service Open Air Merchandisers User Manual

June 13, 2024
AVANTCO REFRIGERATION

AVANTCO REFRIGERATION 224BCAC36 Dual Service Open Air Merchandisers

Product Information

The Dual Service Open Air Merchandisers (models 224BCAC36 & 224BCAC48) are refrigeration units designed for commercial use. They are equipped with a defrost system and temperature control to provide optimal cooling performance. The units should be installed in a location with a temperature range of 50°F to 90°F and a relative humidity of 30% to 55%. The product manual contains important information on installation, electrical requirements, operation, maintenance, and troubleshooting.

Product Usage Instructions

Installation
Prior to installation, ensure that the unit is placed away from doors, air ducts, and fans that may disrupt airflow. Follow the cabinet location guides provided in the manual.

Electrical
Ensure that the unit is connected to a properly grounded electrical outlet. Avoid using extension cords or adapters. Failure to comply may cause damage to the compressor. Refer to the manual  for detailed electrical requirements.

Adjusting the Temperature
To adjust the temperature, use the refrigerator control panel. The temperature can be increased or decreased using the appropriate buttons or controls. Consult the manual for specific instructions on temperature adjustment.

Running a Manual Defrost Cycle
If you wish to run a manual defrost cycle, follow these steps:

  1. For refrigerators, press and hold the defrost button (snowflake symbol and down arrow) for approximately 3 seconds.
  2. To stop the defrost cycle, repeat the same step.

Operation/Maintenance
For maintenance and servicing, it is recommended to contact an authorized service technician. However, there are some maintenance tasks that can be performed by the user:

  • Loading Product: Follow proper guidelines for loading products into the unit.
  • Cleaning the Condenser Coil: Regularly clean the condenser coil to ensure optimal performance.
  • Cleaning the Fan Blades and Motor: Clean the fan blades and motor to prevent any obstruction or damage.
  • Cleaning the Interior of Unit: Clean the interior of the unit with a mild detergent and warm water.

Troubleshooting
If you encounter any issues with the unit, refer to the troubleshooting section of the manual. Some common troubleshooting steps include:

  • If the unit is making noise under the bottom shelf, it may indicate a broken fan blade. Replace the fan blade.
  • If the unit is not cooling, ensure that it is turned on and the defrost cycle is not running. If refrigerant leakage is suspected, contact a licensed service technician.
  • If there is high cabinet temperature caused by weak airflow, run a manual defrost cycle or replace the fan if damaged. Adjust the temperature controller to a lower setting.
  • If there is high cabinet temperature with normal airflow, it may indicate refrigerant leakage, a failed expansion valve, or disturbance of the air curtain. Contact a licensed service technician for assistance.
  • If the cabinet temperature is fluctuating, it could be due to a dirty condenser coil, improper airflow, or a faulty temperature controller or expansion valve. Refer to the troubleshooting section of the manual for further guidance.

Warning
DANGER – RISK OF FIRE OR EXPLOSION. FLAMMABLE REFRIGERANT USED. TO BE REPAIRED ONLY BY TRAINED SERVICE PERSONNEL. DO NOT PUNCTURE REFRIGERANT TUBING.
CAUTION – RISK OF FIRE OR EXPLOSION. FLAMMABLE REFRIGERANT USED. CONSULT REPAIR MANUAL/OWNER’S GUIDE BEFORE ATTEMPTING TO SERVICE THIS PRODUCT. ALL SAFETY PRECAUTIONS MUST BE FOLLOWED.
CAUTION – RISK OF FIRE OR EXPLOSION DUE TO PUNCTURE OF REFRIGERANT TUBING; FOLLOW HANDLING INSTRUCTIONS CAREFULLY. FLAMMABLE REFRIGERANT USED.
CAUTION – RISK OF FIRE OR EXPLOSION DUE TO FLAMMABLE REFRIGERANT USED. FOLLOW HANDLING INSTRUCTIONS CAREFULLY IN COMPLIANCE WITH LOCAL GOVERNMENT REGULATIONS.

Installation

Please read this manual thoroughly prior to equipment set-up, operation and maintenance.
This unit is intended for use in a temperature-controlled environment less than 75ºF and 55% relative humidity. Malfunction due to improper conditions is not covered under warranty.

Important!!! Please Read Before Installation

  • If the unit has recently been transported on its side, please let the unit stand upright for a minimum of 24 hours before plugging it in.
  • Make sure the unit has reached the desired temperature before loading the unit with products. This unit is meant for keeping cold products cold, not chilling warm products.
  • Make sure all accessories are installed (shelves, shelf clips, etc…) before plugging in the unit. • Do not attempt to remove or repair any component of the unit. Consult an authorized service technician for servicing / repair.
  • Do not stand inside the unit.
  • Please read through this manual in its entirety.
  • This refrigerator is designed to perform in a temperature-controlled environment less than 75°F and 55% relative humidity. The unit should be located away from doors, air ducts, and fans that could disrupt airflow and negatively impact performance.

Cabinet Location Guides

  • Install the unit on a strong and leveled surface.
    • If the surface is uneven, the unit may be noisy.
    • The unit may malfunction if the surface is uneven.
  • Install the unit in an indoor, well ventilated area away from doors, air ducts, and fans.
    • For best performance, maintain 6” of clearance on the back of the unit at all times.
    • Do not use outdoors. For indoor use only.
    • Avoid direct sunlight.
  • Avoid installation in a high humidity and / or dusty area.
    • High humidity can cause the unit to rust and may decrease efficiency.
    • Dust collected on the condenser coil may cause unit to malfunction.
    • Malfunction due to high ambient temperatures, humidity, or improperly maintained condenser coil will void the warranty.
  • Select a location away from heat and moisture-generating equipment.
    • High ambient temperatures may cause the compressor to malfunction.
    • Malfunction due to high ambient temperatures and humidity will void the warranty.

Electrical

  • Please ensure that the required voltage is being supplied at all times.
  • The unit should be plugged into a grounded and properly-sized electrical outlet with appropriate over-current protection. Please refer to the electrical requirements on the unit’s nameplate.
  • The unit should have its own dedicated outlet.
  • Do not use extension cords.
  • Ensure the unit is not resting on or against the electrical cord.
  • If the unit is not in use for a long period of time, please unplug the unit from the outlet.
  • To avoid shock and fire hazards, do not plug in or unplug the unit with wet hands.
  • After unplugging the unit, wait at least 10 minutes before plugging it back in. Failure to do so could cause damage to the compressor.

Adjusting the Temperature
Your new refrigerator is already factory-set to run at optimum temperatures for food safety and should require no adjustments.
Refrigerators are set to cycle between a minimum temperature of 33°F and a maximum temperature of 40°F.
Adjusting the temperature changes the minimum temperature your unit will run at. Your unit will not run constantly at this setting. To change it, follow these instructions:

Digital Control Units

  • Hold “SET” for 1 sec. The display will flash the current minimum temperature.
  • Use the arrow buttons to adjust the minimum temperature you want it to run at.
  • Press “SET” again to save your settings

Always remember to calculate the differential if you change the minimum temperature setting. The cabinet temperature will fluctuate up to +5.4 degrees over your set minimum temperature as the compressor runs and shuts off. Setting the temperature too high will result in unsafe maximum temperatures and possible health code violations.

Refrigerator Control

Running a Manual Defrost Cycle
This unit is pre-programmed to run automatic defrost cycles at preset intervals. However, if you would like to run a manual defrost cycle at any time, please follow the steps below:
Refrigerators: Press the defrost button (snowflake symbol and down arrow) for approximately 3 seconds. Repeat to stop the defrost cycle.

Defrost System
Refrigerator coils are kept below the freezing point (32 degrees Fahrenheit). During compressor down-time, the evaporator fan continues to circulate air through the evaporator coil. This air circulation raises the coil temperature above the freezing point, melting any accumulated frost. Run-off water is drained into the evaporator pan and evaporated. Automatic defrost timers automatically initiate at pre-set intervals and for a pre-determined duration.

Operation/Maintenance

NOTE: We strongly recommend that any servicing be performed by an authorized service technician.

Loading Product

  • Do not block the air duct / fan at the top of the unit. Maintain a minimum of 4” of clearance between products and the fan at all times. Do not block return air flow in the front of the unit.
  • Ensure all shelves are sitting level and properly secured before loading products.
  • Do not store flammable and explosive gas or liquids inside the unit.

Cleaning the Condensor Coil

  • For efficient operation, keep the condenser surface free of dust, dirt, and lint.
  • We recommend cleaning the condenser coil at least once per month.
  • Clean the condenser with a commercial condenser coil cleaner, available from any kitchen equipment retailer.

Cleaning the Fan Blades and Motor

  • If necessary, clean the fan blades and motor with a soft cloth.
  • If it is necessary to wash the fan blades, cover the fan motor to prevent moisture damage.

Cleaning the Interior of Unit

  • When cleaning the cabinet interior, use a solvent of warm water and mild soap.
  • Do not use steel wool, caustic soap, abrasive cleaners, or bleach that may damage the interior finish.
  • Periodically remove the shelves and shelf brackets from the unit, and clean them with a mild soap and warm water.

Trouble Shooting

The Unit is Making Noise Under the Bottom Shelf

Fan blade is broken. Replace fan blade.

The Unit is not Cooling

Unit is turned off. Turn unit on.
Defrost cycle is running. End defrost cycle.
Refrigerant leaking. Contact a licensed service technician.

High Cabinet Temperature Caused by Weak Air Flow

Evaporator coil is frosted over. Run a manual defrost cycle.
Fan is damaged. Replace the fan.
The set point on the controller is too high. Set the controller to a lower

temperature. The set temperature is the lowest temperature the refrigerator will reach.
Air flow is blocked by product.| Rearrange or remove product to allow for complete air flow.

High Cabinet Temperature with Normal Air Flow

Refrigerant leaking. Contact a licensed service technician.
The set point on the controller is too high. Set the controller to a lower

temperature. The set temperature is the lowest temperature the refrigerator will reach.
Expansion valve failed.| Contact a licensed service technician.
The air curtain is being disturbed by strong air flow.| Make sure the cabinet is located away from doors, windows, and other air vents.
High ambient temperature or humidity.| This refrigerator is designed to perform in temperature-controlled environment up to 75°F and 65% relative humidity.

Cabinet Temperature is Fluctuating

Condenser coil is dirty. Clean the condensor coil.
Unit has improper air flow. Make sure the unit has at least 6″ of clearance

on the back and that the front vents are not obstructed.
Expansion valve blocked or failed.| Contact a licensed service technician.
Temperature controller failed.| Contact a licensed service technician.

Limited Service Warranty

Valid only in the Contiguous United States | Rev. 4/2020

3 Year Parts and Labor Warranty
Unless otherwise stated, Avantco Refrigeration warrants to the original purchaser of new Avantco Refrigeration units, that such equipment will be free from defects in material and workmanship for a period of 3 years from the original date of delivery. Valid only in the Contiguous United States. The 3 year parts and labor warranty applies only to the following series:

Z-Series, ZPT, ZUC, ZWT
2 Year Parts and Labor Warranty
Unless otherwise stated, Avantco Refrigeration warrants to the original purchaser of new Avantco Refrigeration units, that such equipment will be free from defects in material and workmanship for a period of 2 years from the original date of delivery. Valid only in the Contiguous United States. The 2 year parts and labor warranty applies to only the following series:
CPSS, SSPPT, SS-Series, SSPT, SSCFT, SSUC, SSUD, SSWD, SSWT

1 Year Parts and Labor Warranty
Unless otherwise stated, Avantco Refrigeration warrants to the original purchaser of new Avantco Refrigeration units, that such equipment will be free from defects in material and workmanship for a period of 1 year from the original date of delivery. Valid only in the Contiguous United States. The 1 year parts and labor warranty applies to only the following series:
APPT, APT, A-Series, AU, AWT, BC, BCD, BCR, CAC, CBE, CPW, GD4C, GDC, GDICE, GDS, GDW, HAC, MC, MCAC, MAC, VAC, UWD
In addition, the 2 year warranty applies to items of the following series sold with stainless steel exteriors only: GF, HBB, UBB, UDD, DLC, UWD

5 Year Compressor Warranty
In addition to the applicable parts and labor warranty above, Avantco Refrigeration warrant the compressor part only on all named series above to be free of defects in material and workmanship for a period of 5 years from the original date of delivery.

What This Warranty Does Not Cover:
Avantco Refrigeration will not warrant coverage for component failure or other damages that arise under the following conditions:

  • Failure to install and/or use the unit within proper operating conditions specified by Avantco Refrigeration. This includes installation in any and all outdoor or mobile applications.
  • Failure to properly maintain the unit. This includes, but is not limited to, basic preventative maintenance like cleaning the condenser coil.
  • Installation in non-commercial or residential applications. Because Avantco is a commercial brand intended to be installed in a commercial setting, units installed in a residence are not covered under warranty. Contact your authorized dealer for assistance.
  • Products sold or used outside of the Contiguous United States.
  • Any damage that occurs as a result of negligence or improper handling.
  • Overloading or improper loading of the unit in a manner that prevents proper airflow.
  • Wireless monitoring hardware installed by an authorized dealer.

Additionally, no claims can be made against this warranty for spoilage of products, loss of sales or profits, or any other consequential damages. Normal wear type parts, such as light bulbs and gaskets, are not included in warranty coverage.

For Warranty Inquiries or Service:
This warranty is only valid on equipment purchased from an authorized dealer. A list of authorized dealers for your state can be found by going to www.AvantcoRefrigeration.com

  • Call 1-800-678-5517 for service requests and warranty inquiries. Please have the model number, serial number, and order number/proof of purchase to obtain warranty service ready when calling.
  • The model and serial number are typically located on the rear or side of the unit, or inside the door on the left-hand side.

Failure to contact Avantco Refrigeration prior to obtaining equipment service may void your warranty.

Food Truck and Outdoor Commercial Use Warranty:
Valid only in the Contiguous United States
Avantco Refrigeration warrants new equipment sold to food trucks and commercial customers that have installed the unit outdoors to be operational upon delivery and proper installation, not to exceed a period of 30 days from the date of delivery. Food Trucks must be located at a permanent address with the unit easily accessible for service. Outdoor use must be covered and installed in a permanent outdoor kitchen, bar, or service area. This warranty does not cover issues caused by a lack of ventilation, overheating, or excessive humidity. Contact your authorized place of purchase for assistance. A list of authorized dealers can be found at www.AvantcoRefrigeration.com

References

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