WHES18 Demand Controlled Water Softener

Product Information

The Model WHES18 is a demand-controlled water softener
manufactured and warranted by Water Channel Partners. It is
designed to efficiently reduce hardness in water and is tested and
certified by NSF International against NSF/ANSI Standard 44 for
hardness reduction and efficiency. The softener also complies with
NSF/ANSI/CAN Standard 372.

The softener has a demand initiated regeneration (D.I.R.)
feature that minimizes the amount of regenerant brine and water
used in its operation. It has a variable salt dose selected by the
electronic controls at regeneration time based on the amount
needed.

The model is efficiency rated, with the efficiency rating valid
only at the minimum salt dose. It comes with a rated softening
capacity of 7,600 to 18,500 grains at different salt doses.

For any installation, operation, or maintenance questions or
concerns, you can contact Whirlpool Water Solutions through their
toll-free number 1-866-986-3223 or visit their website
whirlpoolwatersolutions.com. When contacting them, please provide
the model and serial number of your product.

Product Usage Instructions

1. Installation: Follow the installation instructions provided
in the user manual to correctly install the water softener. Ensure
that you have all the necessary tools and materials before starting
the installation process.

2. Operation: Once the water softener is installed, it will
automatically initiate regeneration based on demand. The electronic
controls will select the appropriate salt dose for regeneration.
The system will efficiently reduce hardness in the water, providing
softened water for your household needs.

3. Maintenance: Regular maintenance is important to ensure
optimal performance of the water softener. Follow the maintenance
instructions provided in the user manual, including cleaning and
checking the system periodically.

4. Warranty and Product Registration: To extend the warranty of
your water softener, register your product on
whirlpoolwatersolutions.com. Refer to the warranty page for
detailed warranty extension information.

5. Safety: Read and obey all safety messages provided in the
user manual and on the appliance. The safety alert symbol indicates
potential hazards that can cause harm. Follow all instructions to
prevent injuries or accidents.

For any additional questions or assistance, you can contact
Whirlpool Water Solutions through their toll-free number
1-866-986-3223 or visit their website
whirlpoolwatersolutions.com.

Installation and Operation Manual

®

Model WHES18
How to install, operate and maintain your Demand Controlled Water Softener
PRODUCT REGISTRATION AND WARRANTY EXTENSION
Please register your product on whirlpoolwatersolutions.com See warranty page for extended warranty details.
If you have any questions or concerns when installing, operating or maintaining your water
softener, call our toll free number:
1-866-986-3223
or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number of your product, found on the rating decal, typically located on
the rim below the salt lid.
System tested and certified by NSF International against NSF/ANSI Standard 44
for hardness reduction and efficiency, and certified to NSF/ANSI/CAN Standard 372.
Manufactured and warranted by Water Channel Partners 1890 Woodlane Drive Woodbury, MN 55125

7385281 (Rev. D 9/12/23)

TABLE OF CONTENTS
Page Specifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Water Softener Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Water Conditioning Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11 Programming the Water Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13 Customizing Features / Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-14 Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-16 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-18 Exploded View & Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-23 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Dimensions

INLET 3-3/8″
OUTLET

21-1/4″ TOP VIEW

14-1/2″

INLET OUTLET

30-1/4″ 23″

SIDE VIEW 2

FRONT VIEW

FIG. 1

Specifications & Performance Claims
This model is efficiency rated. The efficiency rating is valid only at the minimum salt dose. The softener has a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in its operation.
This softener has a rated softener efficiency of not less than 3,350 grains of total hardness exchange per pound of salt (based on sodium chloride) and shall not deliver more salt than its listed rating or be operated at a sustained maximum service flow rate greater than its listed rating. This softener has been proven to deliver soft water for at least ten continuous minutes at the rated service flow rate. The rated salt efficiency is measured by laboratory tests described in NSF/ANSI Standard 44. These tests represent the maximum possible efficiency that the system can achieve. Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the rated efficiency, due to individual application factors including water hardness, water usage, and other contaminants that reduce a softener’s capacity.

Model Code
Rated Softening Capacity (Grains @ Salt Dose)
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) Water Used During Regeneration @ Minimum Salt Dose Total Water Used Per Regeneration @ Maximum Salt Dose Rated Service Flow Rate Amount of High Capacity Ion Exchange Resin Pressure Drop at Rated Service Flow Water Supply Max. Hardness Water Supply Max. Clear Water Iron Water Pressure Limits (minimum / maximum) Water Temperature Limits (minimum / maximum) Minimum Water Supply Flow Rate Intermittent Flow @ 15 PSI Maximum Drain Flow Rate Salt Storage Capacity

Model WHES18 LE18
7,600 @ 1.8 lbs. 11,000 @ 3.1 lbs. 18,500 @ 10.8 lbs. 4,100 @ 1.8 lbs. 3.0 gal. / 1,000 grains
26.4 gallons 7.0 gpm .64 cu. ft. 9.5 psig 65 gpg 3 ppm*
20 – 125 psi 40 – 120 °F
3 gpm 9.0 gpm** 2.0 gpm 125 lbs.

*Capacity to reduce clear water iron is substantiated by laboratory test data. State of Wisconsin
requires additional treatment if the water supply contains clear water iron exceeding 5 ppm.
**Intermittent flow rate does not represent the maximum service flow rate used for determining the softener’s rated capacity and efficiency. Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance.
This system conforms to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test data.
Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration time based on the amount needed.

Questions? Call Toll Free 1-866-986-3223 or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid.
3

Water Softener Safety
Your safety and the safety of others are very important.
We have provided many safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING” These words mean:
You can be killed or seriously injured if you don’t immediately follow instructions.
You can be killed or seriously injured if you don’t follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shall be adhered to. A licensed plumber shall be used for this installation.
In the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiate more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. To turn on the Salt Efficiency Feature, follow the instructions in the “Salt Efficiency” section of this manual.
Before You Start
= The water softener requires a minimum water flow of 3 gallons per minute at the inlet. The maximum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use a pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow). If your home is equipped with a backflow preventer, an expansion tank must be installed in accordance with local codes and laws.
= The water softener works on 24 V DC electrical power supplied by a direct plug-in power supply (included). Be sure to use the included power supply and plug it into a nominal 120 V, 60 Hz household outlet that is in a dry location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse.
= Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate disinfection upstream or downstream of the system. European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of according to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are in place nationally and can vary from region to region. Please refer to your state and local laws for proper disposal of this equipment.
Do not return the water softener to store.
If you have any questions, or there are missing parts or damage, please call Toll Free 1-866-986-3223 or visit www.whirlpoolwatersolutions.com When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
4

Inspect Shipment

The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also, inspect and note any damage to the shipping carton.

Remove and discard (or recycle) all packing materials. To avoid the loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them.

Packing List

Bypass Valve

Drain Hose

Clips (shipped installed on the softener’s valve)

Silicone Grease

Hose Clamps

Adaptor Elbow

Grommet

Water Hardness Test Strip

FIG. 2

Water Conditioning Information

IRON
Iron in water can cause stains on clothing and plumbing fixtures. It can negatively affect the taste of food, drinking water, and other beverages. Iron in water is measured in parts per million (ppm). The total ppm of iron, and type or types, is determined by chemical analysis. Four different types of iron in water are:
= Ferrous (clear water) iron = Ferric (red water) iron = Bacterial and organically bound iron = Colloidal and inorganically bound iron (ferrous or
ferric)
Ferrous (clear water) iron is soluble and dissolves in water. This water softener will reduce moderate amounts of this type of iron (see specifications).** Ferrous (clear water) iron is usually detected by taking a sample of water in a clear bottle or glass. Immediately after taking, the sample is clear. As the water sample stands, it gradually clouds and turns slightly yellow or brown as air oxidizes the iron. This usually occurs in 15 to 30 minutes.
When using the softener to reduce Ferrous (clear water) iron, add 5 grains to the hardness setting for every 1 ppm of Ferrous (clear water) iron. See “Set Water Hardness Number” section.
Ferric (red water), and bacterial and organically bound irons are insoluble. This water softener will not remove ferric or bacterial iron. This iron is visible

immediately when drawn from a faucet because it has oxidized before reaching the home. It appears as a small cloudy yellow, orange, or reddish suspended particles. After the water stands for some time, the particles settle to the bottom of the container. Generally, these irons are removed from water by filtration. Chlorination is also recommended for bacterial iron.
Colloidal and inorganically bound iron is of ferric or ferrous form that will not filter or exchange out of water. This water softener will not remove colloidal iron. In some instances, treatment may improve colloidal iron water. Colloidal iron water usually has a yellow appearance when drawn. After standing for several hours, the color persists and the iron does not settle but remains suspended in the water.
SEDIMENT
Sediment is fine foreign material particles suspended in water. This water softener will not remove sediment. This material is most often clay or silt. Extreme amounts of sediment may give the water a cloudy appearance. A sediment filter installed upstream of the water softener normally corrects this situation.

• Water may contain one or more of the four types of iron and any combination of these. Total iron is the sum of the contents.
  ** Capacity to reduce clear water iron is substantiated by laboratory test data.

5

Installation Requirements

LOCATIONREQUIREMENTS
Consider all of the following when selecting an installation location for the water softener.
= Do not locate the water softener where freezing temperatures occur. Do not attempt to treat water over 120ºF. Freezing temperatures or hot water damage voids the warranty.
= To condition all water in the home, install the water softener close to the water supply inlet, and upstream of all other plumbing connections, except outside water pipes. Outside faucets should remain on hard water to avoid wasting conditioned water and salt.
= A nearby drain is needed to carry away regeneration discharge (drain) water. Use a floor drain, laundry tub, sump, standpipe, or other options (check your local codes). See “Air Gap Requirements” and “Valve Drain Requirements” sections.
= The water softener works on 24 V DC electrical power, supplied by a direct plug-in power supply (included). Provide nearby a 120 V, 60 Hz electrical outlet in accordance with NEC and local codes.
= Always install the water softener between the water inlet and water heater. Any other installed water conditioning equipment should be installed between the water inlet and water softener (See Figure 4 below).
= Avoid installing in direct sunlight. Excessive sun heat may cause distortion or other damage to nonmetallic parts.

PLUMBING CODES
All plumbing must be completed in accordance with national, state, and local plumbing codes.
In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shall be adhered to. A licensed plumber shall be used for this installation.

AIR GAP REQUIREMENTS
A drain is needed for regeneration water (See Figure 3). A floor drain, close to the water softener, is preferred. Alaundry tub, standpipe, etc. are other drain options. Secure valve drain hose in place. Leave an air gap of 1-1/2″ between the end of the hose and the drain. This gap is needed to prevent the backflow of sewer water into the water softener. Do not put the end of the drain hose into the drain.

1-1/2″ air gap

Drain Hose

Drain Hose

Drain Hose

1-1/2″ air gap

1-1/2″ air gap

FLOOR DRAIN

STANDPIPE

LAUNDRY TUB
FIG. 3

THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT

Cold Water to House

Untreated Water to Outside Faucets

City Water Supply

Hot Water to House

Optional Sediment
Filter

Pressure Tank

OR

Water Heater

Water Softener

6

Well Water Supply
Well Pump

FIG. 4

Installation Requirements

VALVE DRAIN REQUIREMENTS
Using the flexible drain hose (included), measure and cut to the length needed. Flexible drain hose is not allowed in all localities (check your plumbing codes). If local codes do not allow the use of a flexible drain hose, a rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x 1/2 in. minimum tube) and 1/2″ tubing from your local hardware store. Plumb a rigid drain as needed (See Figure 6).
NOTE: Make the valve drain line as short and direct as possible.

1/4″ NPT Thread Barbs for 3/8″
I.D. Tubing
Hose Clamp
Drain Hose
FIG. 5

Clip

1/4 NPT

Threads

Compression Fitting. 1/4 NPT x 1/2″ O.D. Tube (not included)

Barbs

1/2″ Outside Dia. Copper Tube (not included)

Electrical Shock Hazard Prior to installation on metallic plumbing, securely install two grounding clamps and a #4 copper wire per installation instructions. Failure to follow these instructions can result in death or electrical shock.
INLET / OUTLET PLUMBING OPTIONS
Always install either a single bypass valve (provided), as shown in Figure 7, or, if desired, parts for a 3 valve bypass system (not included) can be purchased and assembled, as shown in Figure 8. Bypass valves allow you to turn off water to the softener for maintenance if needed, but still have water in house pipes. Use: = Copper pipe = Threaded pipe = PEX (Crosslinked Polyethylene) pipe = CPVC plastic pipe = Other pipe approved for use with potable water IMPORTANT: Do not solder with plumbing attached to
the single bypass valve. Soldering heat will damage the plastic valve.
7

Cut barbs from drain fitting (pull clip to remove
fitting from valve)

FIG. 6

SINGLE BYPASS VALVE Pull out for “Service” (Soft water) Push in for “Bypass”
FIG. 7
3 VALVE BYPASS

Outlet Valve

Bypass Valve

Inlet Valve

From Water Softener

To Water Softener

FIG. 8

Installation Instructions

To Outside Faucets

TYPICAL INSTALLATION

Main Water Pipe

Conditioned Water

Clips

Hard Water
Plug-in Power Supply

Water Softener Valve

NOTE: Water Softener shown with Salt Lid and Top Cover removed

Outlet

Pipes
1″ NPT Sweat Adaptors (not included)

To Controller

Valve Drain Elbow
Valve Drain Hose
Do not connect the water softener valve drain tubing to the salt storage tank overflow hose.

Floor Drain

Overflow

Drain Elbow

Inlet

Single

Salt Storage

Lubricated

Bypass Valve

Tank Overflow

O-rings

Hose*

NOTE: See “Air Gap Requirements” section.

1-1/2″ air gap

Secure Valve Drain Hose in place over Floor Drain

FIG. 9

TURN OFF WATER SUPPLY
1. Close the main water supply valve, located near the well pump or water meter.
2. Open all faucets to drain all water from house pipes. NOTE: Be sure not to drain water from the water
heater, as damage to the water heater elements could result.
INSTALL THE BRINE TANK OVERFLOW ELBOW
Install the brine tank overflow grommet and elbow in the 13/16″ diameter hole in the back of the salt storage tank sidewall. NOTE: The brine tank overflow elbow accepts either
1/2″ or 3/8″ I.D. hose.

MOVE THE WATER SOFTENER INTO PLACE
Excessive Weight Hazard
Use two or more people to move and install water softener. Failure to do so can result in back or other injury.
1. Move the water softener into the desired location. Set it on a solid, level surface.
IMPORTANT: Do not place shims directly under the salt storage tank to level the softener. The weight of the tank, when full of water and salt, may cause the tank to fracture at the shim.
2. Visually check and remove any debris from the water softener valve inlet and outlet ports.
3. Make sure the turbine assembly spins freely in the “out” port of the valve.
4. If not already done, put a light coating of silicone grease on the single bypass valve o-rings.
5. Push the single bypass valve into the softener valve as far as it will go. Snap the two large holding clips into place, from the top down as shown in Figures 11 & 12.
IMPORTANT: Be sure the clips snap firmly into place so the single bypass valve will not pull out.

8

Installation Instructions

Nozzle Venturi Assembly
Nut Ferrule
Brine Tubing
Brinewell
Salt Storage
Tank
Brine Valve

Brinewell Cover

Brine Tank Overflow
Elbow

Brine Tank Overflow Grommet Brine Tubing
FIG. 10

Clip Channel

Single Bypass Valve
FIG. 11

Electrical Shock Hazard Prior to installation on metallic plumbing, securely install two grounding clamps and a #4 copper wire per installation instructions. Failure to follow these instructions can result in death or electrical shock.
GROUNDING INFORMATION (for Installations on Metal Pipe)
The house main incoming water pipe is often used to ground electrical outlets in the home. Grounding protects you from electrical shock. Installing the water softener with a plastic bypass valve will break this ground. Before beginning installation, purchase and securely install two grounding clamps and a #4 copper wire across the location where the softener will be, tightly clamping it at both ends, as shown in Figure 13.
NOTE: Check local plumbing and electrical codes for the proper installation of the ground wire. The installation must conform to them. In Massachusetts, plumbing codes of Massachusetts shall be conformed to. Consult with your licensed plumber.
Ground Wire (not included)

CORRECT ASSEMBLY Clip

Outside diameter of water softener valve inlet & outlet

Outside diameter of clip channel on single bypass valve

FIG. 12

NOTE: Be sure all 3 tabs of the clip go through the matching holes on the water softener valve inlet or outlet, and fully into the channel on the single bypass valve. Make sure that the tabs are fully seated.

Clamp (2 – not included)

FIG. 13

9

Installation Instructions

COMPLETE INLET AND OUTLET PLUMBING
Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight.
Be sure hard water supply pipe goes to the water softener valve inlet side.
NOTE: Inlet and outlet are marked on the water softener valve. Trace the water flow direction to be sure hard water is to inlet.
IMPORTANT: Be sure to fit, align and support all plumbing to prevent putting stress on the water softener valve inlet and outlet. Stress from misaligned or unsupported plumbing may cause damage to the valve.
Complete the inlet and outlet plumbing for the type of pipe you will be using.
INSTALL VALVE DRAIN HOSE
1. Measure, cut to needed length and connect the 3/8″ drain line (provided) to the water softener valve drain fitting. Use a hose clamp to hold the hose in place.
NOTE: Make the valve drain line as short and direct as possible.
IMPORTANT: If codes require a rigid drain line see “Valve Drain requirements” section.
2. Route the drain hose or copper tubing to the floor drain. Secure drain hose. This will prevent “whipping” during regenerations. See “Air Gap Requirements” section.
INSTALL SALT STORAGE TANK OVERFLOW HOSE
1. Measure, cut to needed length and connect the 3/8″ drain line (provided) to the salt storage tank overflow elbow and secure in place with a hose clamp.
2. Route the hose to the floor drain, or another suitable drain point no higher than the drain fitting on the salt storage tank (this is a gravity drain). If the tank overfills with water, the excess water flows to the drain point. Cut the drain line to the desired length and route it neatly out of the way.
IMPORTANT: For proper operation of the water softener, do not connect the water softener valve drain tubing to the salt storage tank overflow hose.

TEST FOR LEAKS
To prevent air pressure in the water softener and plumbing system, complete the following steps in order:
1. Fully open two or more softened cold water faucets close to the water softener, located downstream from the water softener.
2. Place the bypass valve (single or 3 valve) into the “bypass” position. See Figures 7 & 8 on Page 7.
3. Slowly open the main water supply valve. Run water until there is a steady flow from the opened faucets, with no air bubbles.
4. Place bypass valve(s) in “service” or soft water position as follows:
= Single bypass valve: Slowly move the valve stem toward “service,” pausing several times to allow the water softener to fill with water.
= 3 valve bypass: Fully close the bypass valve and open the outlet valve. Slowly open the inlet valve, pausing several times to allow the water softener to fill with water.
5. After about three minutes, open a hot water faucet until there is a steady flow and there are no air bubbles, then close this faucet.
6. Close all cold water faucets and check for leaks at the plumbing connections that you made.
7. Check for leaks around clips at softener’s inlet and outlet. If a leak occurs at a clip, depressurize the plumbing (turn off the water supply and open faucets) before removing the clip. When removing clips at the softener’s inlet or outlet, push the single bypass valve body toward the softener (See Figure 14). Improper removal may damage clips. Do not reinstall damaged clips.

If removing clips…

…depressurize the plumbing, then push Bypass Valve body toward softener
FIG. 14

10

Installation Instructions

ADD WATER AND SALT TO THE SALT STORAGE TANK
Excessive Weight Hazard Use two or more people to move and lift salt bags. Failure to do so can result in back or other injury.
1. Using a container, add about three gallons of clean water into the salt storage tank.
2. Add salt to the storage tank. Use nugget, pellet, or coarse solar salts with less than 1% impurities.

SANITIZE THE WATER SOFTENER / SANITIZE AFTER SERVICE
1. Open salt lid, remove the brinewell cover and pour about 3 oz. (6 tablespoons) of household bleach into the softener brinewell. Replace the brinewell cover.
2. Make sure the bypass valve(s) is in the “service” (open) position.
3. Start a recharge (regeneration). See “Start a Recharge” on Page 13.
4. After the recharge has completed, fully open a cold water faucet, downstream from the softener, and allow 50 gallons of water to pass through the system. This should take at least 20 minutes. Close the faucet.

PLUG IN THE POWER SUPPLY
During installation, the water softener wiring may be moved or jostled out of its place. Be sure all leadwire connectors are secure on the back of the electronic board and be sure all wiring is away from the valve gear and the motor area, which rotates during regenerations.
1. Plug the power supply into an electrical outlet that is not controlled by a switch.
NOTE: The water heater is filled with hard water and, as hot water is used, it will refill with conditioned water. In a few days, the hot water will be fully conditioned. To have fully conditioned hot water immediately, wait until the initial recharge is over. Then, drain the water heater (following instructions for water heater) until water runs cold.

11

Programming the Water Softener

Display

UP button

DOWN button

PROGRAM button

RECHARGE button
CLEAN REMINDER
The screen in Figure 16 appears, with “CLEAn” flashing in the display, when four months have elapsed on the system’s timer since start up or the last reset.

FIG. 15
SET TIME OF DAY
If the words “PRESENT TIME” do not show in the display, press the PROGRAM button until they do.
1. Press the r UP or s DOWN buttons to set the
present time. Up moves the display ahead; down sets the time back. Be sure AM or PM is correct.

FIG. 16
This is a reminder to use Whirlpool® WHE-WSC Water Softener Cleanser three times a year. To reset the timer, press any button on the control panel and “CLEAn” will disappear.
PROGRAM THE SOFTENER
When the power supply is plugged into the electrical outlet, the model code (LE18) and a software version number (example: J3.9), are briefly shown in the display. Then the words “PRESENT TIME” appear and 12:00 PM begins to flash.

FIG. 17
NOTE: Press buttons and quickly release to slowly advance the display. Hold the buttons down for fast advance.
SET WATER HARDNESS NUMBER
1. Press the PROGRAM button once again to display a flashing “25” and the word “HARDNESS”.

FIG. 18 2. Press the r UP or s DOWN buttons to set your
water’s hardness number.
Questions? Call Toll Free 1-866-986-3223 or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid.
12

Programming the Water Softener

NOTE: If your water supply contains iron, compensate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use 30 for your hardness number.

20 gpg hardness

2 ppm iron x 5 = 10 +10

(times)

30 HARDNESS NUMBER

NOTE: If you use potassium chloride (KCl) salt instead of sodium chloride (NaCl) salt in this softener, increase the hardness setting by 25%. For example, if you will be using KCl and your water supply’s hardness is 20 gpg, set the softener to 25 gpg.

SET RECHARGE (REGENERATION) TIME
1. Press the PROGRAM button once again to display a flashing 2:00 AM and the words “RECHARGE TIME”. This is a good time for the recharge to start in most households, because water is not in use.

FIG. 19
2. If you want to change the recharge start time,
press the r UP or s DOWN buttons until the
desired time shows. Be sure AM or PM is correct. 3. Press the PROGRAM button once again, to return
to the normal time of day display.
START A RECHARGE
1. Press the RECHARGE button and hold for three seconds, until “RECHARGE” begins to flash in the display, starting a recharge. This recharge draws the sanitizing bleach into and through the water softener. Any air remaining in the water softener is purged to the drain. During this time, periodically check for leaks.
NOTE: As with all other water system applications, leaks may occur. Leaks may not be immediately apparent. Recheck for leaks 24 hours after the first recharge cycle is complete.

Customizing Features / Options
RECHARGE NOW
The RECHARGE button is used to initiate an immediate recharge. 1. Press and hold the RECHARGE button until the
words “RECHARGE NOW” flash in the display.

RECHARGE NOW initiated

FIG. 20

The softener enters the fill cycle of regeneration right away. “RECHARGE NOW” will flash during the regeneration. When completed, full water conditioning capacity is restored. While water softener is running a recharge, the time remaining until the recharge is completed will show in the display during all cycles except for the Fill cycle.
NOTE: Avoid using hot water while the softener is regenerating, because the water heater will refill with bypass hard water.

RECHARGE TONIGHT
If you do not want to start an immediate recharge, but would like to schedule an extra recharge at the next preset recharge time, do the following:
1. Press and release (do not hold) the RECHARGE button.

FIG. 21
RECHARGE TONIGHT initiated
The words “RECHARGE TONIGHT” flash in the display and the softener will recharge at the next recharge time. The words “RECHARGE NOW” will flash during the regeneration. When completed, full water conditioning capacity is restored.

13

Customizing Features / Options

SALT EFFICIENCY
When this feature is ON, the water softener will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher (May recharge more often using smaller salt dosage and less water). The softener is shipped with this feature set OFF. 1. Press and hold the PROGRAM button until one of
the screens in Figure 22 is displayed. Once in this display, press the PROGRAM button once, and one of the two displays in Figure 23 is shown.
FIG. 22 2. Press the r UP or s DOWN buttons to set ON or
OFF. When set to ON, the efficiency icon will be displayed in the upper right hand corner of the normal run display.

MAXIMUM DAYS BETWEEN REGENERATIONS
The water softener automatically controls regeneration frequency. This provides the greatest operating efficiency and, under most conditions, this feature should be left in this automatic mode. However, you may modify this feature if you want to force a regeneration every set number of days. For example, if your water supply contains clear water iron, you may want the softener to regenerate every few days to keep the resin bed clean. The maximum days between recharges may be set from 1 to 15 days, as follows:
NOTE: The softener will recharge on its own if needed, even if it is before the set number of days.
1. Press and hold the PROGRAM button until the screen in Figure 22 is displayed. Once in this display, press the PROGRAM button two times, and the display in Figure 25 is shown.

Efficiency Icon FIG. 23
3. Press the PROGRAM button three times to return to the normal run display (See Figure 24). Displayed when efficiency is set to “ON”
FIG. 24
In the state of California: You must turn the Salt Efficiency Feature ON. This may initiate more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher.

FIG. 25 2. Press the r UP or s DOWN buttons to set the
number of days. 3. Press the PROGRAM button twice to return to the
normal time of day screen.
12 OR 24 HOUR CLOCK
At the default setting, all clock displays are shown in 12 hour time format (AM and PM). If 24 hour time format is desired, follow the steps below: 1. Press and hold the PROGRAM button until the
screen in Figure 22 is displayed. Once in this display, press the PROGRAM button three times and one of the two displays in Figure 26 is shown.
FIG. 26 2. Press the r UP or s DOWN buttons to set the
time format. 3. Press the PROGRAM button once again, to return
to the normal time of day screen.

14

Routine Maintenance

POWER OUTAGE MEMORY
If electrical power to the water softener is lost, “memory” built into the timer circuitry will keep all settings for several hours. While the power is out, the display is blank and the water softener will not regenerate. When electrical power is restored, the following will occur:
Reset the present time only if the display is flashing. The HARDNESS and RECHARGE TIME never require resetting unless a change is desired. Even if the clock is incorrect after a long power outage, the softener operates as it should to keep your water soft. However, regenerations may occur at the wrong time of day until you reset the clock to the correct time of day.
NOTE: If the water softener was regenerating when power was lost, it will now finish the cycle.

WATER SOFTENER CLEANSER
The manufacturer recommends that you use Whirlpool® WHE-WSC Water Softener Cleanser, as directed, every four months.
Lift the brinewell cover and pour in the entire 16 oz. bottle of Whirlpool® Water Softener Cleanser. Press the RECHARGE button and hold for three seconds, until “RECHARGE” begins to flash in the display. This manual recharge will take about two hours. If taste, odor, or discoloration are detected in the water, manually recharge the softener again, then run a cold water faucet immediately downstream of the softener until water tastes, smells, and appears normal.

15

Routine Maintenance

ADDING SALT
Lift the salt lid and check the salt storage level frequently. If the water softener uses all the salt before you refill it, you will experience hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if less than 1/4 full. Be sure the brinewell cover is on.
NOTE: If using potassium chloride (KCl), do not fill above level 4 on the brinewell decal.
NOTE: In humid areas, it is best to keep the salt storage level lower, and to refill more often to avoid salt “bridging”.
Recommended Salt: Nugget, pellet, or coarse solar salts with less than 1% impurities.
Salt Not Recommended: Rock salt, high in impurities, block, granulated, table, ice melting, ice cream making salts, etc.
BREAKING A SALT BRIDGE
Sometimes, a hard crust or salt “bridge” forms in the brine tank. It is usually caused by high humidity or the wrong kind of salt. When the salt “bridges,” an empty space forms between the water and the salt. Then, salt will not dissolve in the water to make brine. Without brine, the resin bed is not recharged and hard water will result.
If the storage tank is full of salt, it is difficult to tell if you have a salt bridge. A bridge may be underneath loose salt. Take a broom handle, or like tool, and hold it next to the water softener. Measure the distance from the floor to the rim of the water softener. Then, gently push the broom handle straight down into the salt. If a hard object is felt before the pencil mark is even with the top, it is most likely a salt bridge. Gently push into the bridge in several places to break it. Do not use any sharp or pointed objects as you may puncture the brine tank. Do not try to break the salt bridge by pounding on the outside of the salt tank. You may damage the tank.
Push Tool into Salt Bridge to
Break

1″ – 2″
Pencil Mark
Broom Handle

Salt
Salt Bridge
Water Level
FIG. 27

CLEANING THE NOZZLE & VENTURI
A clean nozzle & venturi (See Figure 28) is a necessity for the water softener to work properly. This small component creates the suction to move brine from the brine tank, into the resin tank. If it should become plugged with sand, silt, dirt, etc., the water softener will not work, and hard water will result.

Cap O-ring Seal Screen Support
Screen Nozzle & Venturi Disc
Gasket *Flow Plug (HVDC)
Housing

*Flow Plug Cone Screen

*Install with lettered side up, concave side down.

Ferrule Nut

FIG. 28

IMPORTANT: Be sure small hole in the gasket is centered directly over the small hole in the nozzle & venturi housing. Be sure the numbers are facing up.
To get access to the nozzle & venturi, remove the water softener’s top cover. Put the bypass valve(s) into the bypass position. Be sure the water softener is in the soft water (service) cycle (no water pressure at nozzle & venturi). Then, holding the nozzle & venturi housing with one hand, unscrew the cap. Do not lose the o-ring seal. Lift out the screen support and screen. Then, remove the nozzle & venturi disc, gasket, and flow plug(s). Wash the parts in warm, soapy water and rinse in fresh water. Be sure to clean both the top and bottom of the nozzle & venturi disc. If needed, use a small brush to remove iron or dirt. Do not scratch, misshape, etc., surfaces of the nozzle & venturi.
Gently replace all parts in the correct order. Lubricate the o-ring seal with silicone grease and locate in place. Install and tighten the cap by hand, while supporting the housing. Overtightening may break the cap or housing. Put the bypass valve(s) into service (soft water) position.
Recharge the softener to reduce the water level in the tank. This will also assure that the softener is completely recharged and ready to provide softened water again. Check the water level in the tank by looking down the brinewell. If the water level does not drop after a recharge, the problem has not been resolved. Call 1-866-986-3223.

16

Troubleshooting

AUTOMATIC ELECTRONIC DIAGNOSTICS
This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display.

3. The letter “P” and a dash (or dashes) indicate POSITION switch operation (See Figure 30). If the letter appears, the switch is closed. If the dash shows, the switch is open.

FIG. 29
While an error code appears in the display, all buttons are inoperable except the PROGRAM button. PROGRAM remains operational so the service person can perform the Manual Advance Diagnostics, see below, to further isolate the problem. Procedure for removing error code from display:
1. Unplug transformer from electrical outlet. 2. Correct problem. 3. Plug in transformer. 4. Wait 8 minutes. The error code will return if
the problem was not corrected.
MANUAL ADVANCE DIAGNOSTICS
Use the following procedures to advance the water softener through the regeneration cycles to check operation. Lift off the salt lid, remove the top cover by unlocking the tabs in the back and rocking forward, to observe cam and switch operation during valve rotation. 1. Press and hold PROGRAM for 3 seconds until
“000” shows in the display, then release. 2. The 3 digits indicate water meter operation as
follows: 000 (steady) = Soft water not in use, and no flow through the meter. Open a nearby soft water faucet. 000 to 199 (continual) = Repeats for each gallon of water passing through the meter.

Water Switch Meter

FIG. 30

4. Use the RECHARGE button to manually advance the valve into each cycle and check correct switch operation.
NOTE: Be sure water is in contact with the salt, and not separated by a salt bridge (See “Breaking A Salt Bridge” section).
5. While in this diagnostic screen, the following information is available and may be beneficial for various reasons. This information is retained by the computer from the first time electrical power is applied to the electronic controller.
a. Press the r UP button to display the number of
days this electronic control has had electrical power applied.
b. Press the s DOWN button to display the
number of regenerations initiated by this electronic control since the code number was entered.
6. Press and hold the PROGRAM button until the model code (LE18) shows in the display. This code identifies the softener model. If an incorrect model code is displayed, the softener will operate on incorrect configuration data.

FIG. 31
7. To change the code number, press the r UP or s DOWN button until the correct code shows.
8. To return to the present time display, press the PROGRAM button.

Need help troubleshooting? Call Toll Free 1-866-986-3223 or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid.

17

Troubleshooting

RESETTING TO FACTORY DEFAULTS
To reset the electronic controller to its factory default for all settings (time, hardness, etc.): 1. Press the PROGRAM button and hold it until the
display changes twice to show the flashing model code.
2. Press the r UP button (a few times, if necessary)
to display a flashing “SoS”.
FIG. 32
3. Press the PROGRAM button, and the electronic controller will restart.
4. Set the present time, hardness, etc., as described on pages 12 & 13.
MANUAL ADVANCE REGENERATION CHECK
This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics. NOTE: The electronic control display must show a
steady time (not flashing). If an error code shows, first press the PROGRAM button to enter the diagnostic display. 1. Press the RECHARGE button and hold in for 3 seconds. RECHARGE begins to flash as the softener’s valve advances from the service to fill position. Remove the brinewell cover and, using a flashlight, observe fill water entering the tank. If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug, brine tubing, or brine valve riser pipe.

2. After observing fill, press the RECHARGE button to move the softener’s valve into the brine position. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level. This may take 15 to 20 minutes.
NOTE: Be sure water is in contact with the salt, and not separated by a salt bridge (See “Breaking A Salt Bridge” section).
If the water softener does not draw brine, check for (most likely to least likely):
= Dirty or plugged nozzle and venturi, see “Cleaning the Nozzle and Venturi” section.
= Nozzle and venturi not seated on the gasket, or gasket deformed.
= Valve seals leaking (See Troubleshooting).
= Restriction in valve drain, causing a back-pressure (bends, kinks, elevated too high, etc.). See “Install Valve Drain Hose” section.
= Obstruction in brine valve or brine tubing.
NOTE: If water system pressure is low, a too-long or elevated drain hose may cause back pressure, stopping brine draw. Avoid drain hose runs longer than 30 feet. Avoid elevating the hose more than 8 feet above the floor.
3. Press the RECHARGE button to move the softener’s valve into the backwash position. Look for a fast flow of water from the drain hose. Check that the drain can adequately handle the flow and volume.
An obstructed flow indicates a plugged top distributor, backwash flow plug, or drain hose.
4. Press the RECHARGE button to move the softener’s valve into the fast rinse position. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test.
5. To return the softener’s valve to the service position, press the RECHARGE button.

Need help troubleshooting? Call Toll Free 1-866-986-3223 or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid.
18

Notes
19

Water Softener Exploded View

Valve Assembly See Pages 22 & 23
for parts
1 2
3 4 5
6 7

70

15

14 71
13 12 8
11 9

16
17 18 20 19

21 22
10 23

24 25

27

26

20

Water Softener Parts List

Key No.

Part No.

Description

­

7331177

Tank Neck Clamp Kit (includes Key Nos. 1 & 2)

1

á

Clamp Section (2 req.)

2

á

Retainer, Clamp (2 req.)

­

7112963

Distributor O-Ring Kit (includes Key Nos. 3-5)

3

á

O-Ring, 2-7/8″ x 3-1/4″

4

á

O-Ring, 13/16″ x 1-1/16″

5

á

O-Ring, 2-3/4″ x 3″

6 7077870 Top Distributor

7 7105047 Repl. Bottom Distributor

8 7197468 Repl. Resin Tank, 10″ x 21″

9 0502272 Resin, 1 cu. ft.

10 7380922 Brine Valve Assembly

11 7269930 Electronics Enclosure, Rear

12 7281089 Faceplate (order decal below)

¢ 7385249 Faceplate Decal

13 7285847 Repl. Electronic Control Board (PWA)

Key No.

Part No.

Description

14 7269914 Salt Lid

15 7294707 Top Cover (order decal below)

¢ 7385265 Instruction Decal

16 7351054 Power Supply, 24V DC

17 7295046 Rim

18 7155115 Cover, Brinewell

19 7267027 Brinewell

­

7331672

Brinewell Mounting Hardware Kit (includes Key Nos. 20-22)

20

á

Wing Nut, 1/4-20

21

á

Spacer, Brinewell

22

á

Screw, 1/4-20 x 1″

23 7270698 Repl. Brine Tank

­

7331258

Overflow Hose Adaptor Kit (includes Key Nos. 24-26)

24

á

Adaptor, Drain Hose

25

á

Grommet

26

á

Hose Clamp

27 7139999 Drain Hose

¢ Not illustrated

To order repair parts call toll free 1-866-986-3223.
Manufactured and warranted by Water Channel Partners 1890 Woodlane Drive Woodbury, MN 55125

Questions? Call Toll Free 1-866-986-3223 or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid.
21

Valve Exploded View
52 50

53

79 92

51 54

55 56

89 91
88

87

90

86

85

57

60 59 58

61

66

70

84

67

83

62

82

76

63

81

64

71

68

65

69

78 80 77

Wear Strip

Seal

Cross-section

75

View

72 73
74

22

Valve Parts List

Key No.

Part No.

­ 7384683

50

á

51

á

52 7338111

53 7337474

54 7030713

­ 7331185

55

á

56

á

57

á

58

á

59

á

­ 7129716

60

á

61

á

62

á

63

á

64

á

65

á

66 7082087

67 7199232

­ 7342665

68

á

69

á

70 7337563

Description
Motor, Cam & Gear Kit, 3/4″ (includes Key Nos. 50-52) Motor Cam & Gear Screw,

6-19 x 1-3/8″ (2 req.) Motor Mount Switch Drain Hose Adaptor Kit (includes

Key Nos. 55-59) Clip, Drain Drain Hose Adaptor Hose Clamp O-Ring, 5/8″ x 13/16″ Flow Plug, 2.0 gpm Seal Kit (includes Key Nos. 60-65) O-Ring, 7/16″ x 5/8″ O-Ring, 3/4″ x 15/16″ O-Ring, 3-3/8″ x 3-5/8″ Rotor Seal O-Ring, 3/8″ x 9/16″ Seal, Nozzle & Venturi Wave Washer Rotor & Disc Drain Plug Kit, 3/4″ (includes Key Nos. 64, 68 & 69) Plug, Drain Seal Spring Clip, 3/4″, pack of 4

Key No.

Part No.

71 7370286

72 7337571

­ 7113040

73

á

74

á

75 7082053

76 7081201

77 7342649

78 1202600

79 7257454

80

á

81

á

82

á

83

á

84

á

85

á

86

á

87

á

88

á

89

á

¢ 7298913

90 7309803 91 7337466 92 7342657

Description
Bypass Valve Assembly, 3/4″, including 2 O-Rings (See Key No. 72) O-Ring, 15/16″ x 1-3/16″, pack of 4 Turbine & Support Assembly, including 2 O-Rings (See Key No. 72) & 1 ea. of Key Nos. 73 & 74 Turbine Support & Shaft Turbine Valve Body Retainer, Nozzle & Venturi O-Ring, 1/4″ x 3/8″, pack of 2 Nut – Ferrule Nozzle & Venturi Assembly (incl. Key Nos. 76, 77 & 80-89) Housing, Nozzle & Venturi Cone Screen Flow Plug, 0.3 gpm Gasket Nozzle & Venturi Disc, Blue Flow Plug, 0.15 gpm Screen Screen Support O-Ring, 1-1/8″ x 1-3/8″ Cap Repl. Nozzle, Venturi & Gasket Kit (includes Key Nos. 77, 81, 83, 84 & 88) Wire Harness, Sensor Valve Cover Screw, #10-14 x 2″, pack of 5

¢ Not illustrated

To order repair parts call toll free 1-866-986-3223.
Manufactured and warranted by Water Channel Partners 1890 Woodlane Drive Woodbury, MN 55125

Questions? Call Toll Free 1-866-986-3223 or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid.

23

EXTEND YOUR WARRANTY:
Use Whirlpool® WHE-WSC Water Softener Cleaner
The factory warranty for your water softener is shown below. The one year full warranty period on parts and labor can be extended to five (5) years from the date of purchase if you use Whirlpool® WHE-WSC Water Softener Cleaner on your system. Use one bottle of Whirlpool® WHE-WSC Water Softener Cleaner, as directed, every four months from the date of purchase of the water softener. Retain proof of purchase of Whirlpool® WHE-WSC Water Softener Cleaner to validate any warranty claim after the first year. Purchase of no more than three (3) bottles of Whirlpool® WHE-WSC Water Softener Cleaner in a 12 month period may be applied toward compliance with this warranty. Use of any water softener additive other than Whirlpool® WHE-WSC will not provide extended warranty coverage.
WATER SOFTENER WARRANTY – MODEL WHES18
Warrantor: Water Channel Partners, 1890 Woodlane Drive, Woodbury, MN 55125
Warrantor guarantees, to the original owner, that:
One Year Full Warranty: For a period of one (1) year from the date of purchase, all parts will be free from defects in materials and
workmanship and will perform their normal functions. For a period of one (1) year from the date of purchase, labor to repair or replace any part deemed to be defective in
materials or workmanship, will be provided at no additional cost.
Limited Warranties: For a period of ten (10) years from the date of purchase, the salt storage tank and fiberglass mineral tank will not rust,
corrode, leak, burst, or in any other manner, fail to perform its proper functions. For a period of three (3) years from the date of purchase, the electronic control board will be free of defects in
materials and workmanship and will perform its normal functions.
If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to your home, without charge. After the first year, labor necessary to maintain this product is not covered by the product warranty. If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to order a part or report a warranty issue, we are just a phone call away. SIMPLY DIAL 1-866-986-3223 for assistance.
General Provisions The above warranties are effective provided the water softener is operated at water pressures not exceeding 125 psi, and at water temperatures not exceeding 120°F; provided further that the water softener is not subject to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that the water softener is not damaged as the result of any unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake. Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials shortages, or other circumstances beyond its control.
*THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WARRANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO WARRANTOR DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or consequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned installations only.
® / TM © 2021 Whirlpool. All rights reserved. Manufactured under license by Water Channel Partners, Woodbury, Minnesota.
Warranty provided by manufacturer.

W11454803C

24

References

• Whirlpool Water Solutions | Water Softener & Filtration Systems
• Whirlpool Water Solutions | Water Softener & Filtration Systems

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