BOSCH SHP65CM6N Dishwasher User Manual

June 13, 2024
Bosch

BOSCH SHP65CM6N Dishwasher

Product Information

The SHP65CM6N is a dishwasher designed for efficient dishwashing. It includes various features such as AquaSensor and AutoAir for improved performance. The appliance has multiple dishwasher cycles and options to suit different cleaning needs. To prevent material damage, it is important to follow the instructions provided in this manual. The appliance also offers basic settings, cleaning and maintenance tips, troubleshooting guidance, and information on transportation, storage, and disposal.

Product Usage Instructions

  1. Preventing material damage: Follow the guidelines provided in the manual to prevent any damage to the dishwasher or the items being washed.
  2. Environmental protection and energy-saving: Learn about energy-saving features and tips to reduce energy consumption while using the dishwasher.
  3. Familiarizing yourself with your appliance: Understand the different components and controls of the dishwasher for efficient usage.
  4. Dishwasher Cycles: Explore the available dishwasher cycles, including energy-saving options and favorites, for different cleaning requirements.
  5. Options: Discover additional options that can enhance your dishwashing experience.
  6. Before using for the first time: Follow the initial use instructions before using the dishwasher for the first time.
  7. Rinse aid system: Learn about the rinse aid system and how to set the amount of rinse aid dispensed.
  8. Detergent: Understand the correct detergents to be used, how to add detergent, and information on incompatible detergents.
  9. Dishware: Find tips on preventing damage to glass and dishware, loading patterns, and removing dishware.
  10. Basic settings: Get an overview of the basic settings available for the dishwasher.
  11. Cleaning and maintenance: Learn how to clean the tub, use cleaning agents, care for the appliance, and clean the filter system and spray arms.
  12. Troubleshooting: Refer to this section for guidance in case of any issues or problems with the dishwasher.
  13. Transportation, storage and disposal: Find instructions on removing the appliance, storing it during vacations, transporting it safely, and disposing of an old appliance.

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

Read all instructions carefully before use. These precautions will reduce the risk of electrical shock, fire and injury to persons. When using kitchen appliances, basic safety precautions must be followed including those in the following pages.

Safety definitions
Here you can find explanations of the safety signal words used in this manual. WARNING This indicates that death or serious injuries may occur as a result of non-observance of this warning. CAUTION This indicates that minor or moderate injuries may occuras a result of non-observance of this warning.
NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.

General information

  • To reduce the risk of fire, electrical shock, or serious injury, observe the following.
  • Read and understand all instructions before using the appliance.
  • Keep the provided documents in a safe place for future reference or for the next owner.
  • Do not connect the appliance if it has been damaged in transit.
  • Severe product damage and/or injury could result from the use of unqualified service technicians or non-original parts. All repairs must be performed by an authorized service provider using only original equipment factory replacement parts.
  • NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.

Intended use
Only use this appliance:

  • for cleaning household dishware.
  • For normal household use and in enclosed spaces in a residential environment.
  • Up to an altitude of 13,100 ft (4000 m) above sea level.

Restrictive Use
This appliance is not intended for use by persons(including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Grounding instructions
This appliance must be grounded to a metal, permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher. See the Installation Instructions included with this dishwasher for more information on electrical requirements.

WARNING

  • Improper connection of the equipment grounding conductor can result in risk of electric shock.
  • This appliance must be grounded. In the event of amal function or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor. Check with a qualified electrician or authorized service representative if you are in doubt whether the appliance is properly grounded.

Safe use
Follow these safety instructions when using the appliance.
WARNING

  • To reduce the risk of serious injury, observe the following.
  • Read all instructions before using this dishwasher.
  • Use this dishwasher only for its intended function,which is the washing of household dishware andkitchenware rated as dishwasher safe.
  • Only use detergents or rinsing agents recommendedfor use in a dishwasher, and keep them out of the reachof children.
  • Do not abuse, sit or stand on the door or dish racks ofthe dishwasher.

WARNING

  • Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive.
  • Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is explosive, do not smoke or use an open flame during this time.

WARNING
To avoid risk of electric shock, observe the following.

  • Only use the appliance in enclosed residential space according to the installation manual.
  • Never expose the appliance to intense heat or humidity.
  • Do not use any steam cleaners or high-pressure cleaners to clean this appliance. If not followed, excess moisture can accumulate.

WARNING
To avoid risk of injury, when loading items to be washed, observe the following.

  • Locate sharp items so they are not likely to damage the door seal.
  • Load knives and other sharp utensils with their handles up to reduce the risk of cut-type injuries.
  • Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
  • Do not operate your dishwasher unless all enclosure panels are in place.
  • Do not tamper with or override controls and interlocks.

WARNING
For safe care and operation of your appliance, observe the following.

  • Follow the safety instructions and directions for use on the detergent and rinse aid product labels.
  • Do not use harsh chemicals such as bleach-based products to clean your dishwasher. Some bleach-based products can damage your dishwasher and may present health hazards!
  • Always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
  • To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher.

NOTICE: Water and power shut off

  • It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. See the installation instructions or contact your installer for more information.

Risk to children
Follow these safety instructions if there are children in your home.
WARNING
To reduce risk of injury to children, observe the following.

  • Do not allow children to play in or on the dishwasher.
  • When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.
  • Remove the dishwasher door to the washing compartment when removing an old dishwasher for service or discarding

State of California Proposition 65 Warnings
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

STATE OF CALIFORNIA PROPOSITION 65 WARNING:
WARNInG
Cancer and Reproductive Harm – www.P65Warnings.ca.gov.

Preventing material damage
NOTICE:
Harsh chemicals such as bleach-based products candamage your dishwasher.

  • Do not use harsh chemicals such as bleach-basedproducts to clean your dishwasher. Certain cleaning products may damage the appliance.
  • Do not use a steam cleaner.
  • So as not to scratch the finish on the appliance, do notuse sponges with a rough surface or abrasive cleaningagents.

Avoid stainless steel polish

  • Do not use stainless steel polish on an anti-fingerprintfinish or a black stainless finish. Escaping water vapor can damage cabinetry.
  • When the program ends, let the appliance cool down abit before opening the door.

Protect your appliance from the elements.

  • Protect against freezing to avoid possible damage tothe fill valve. Damage caused by freezing is not coveredby the warranty.

Environmental protection and energy-saving

Saving energy

  • If you follow these instructions, your appliance will useless power and water.

Use the Normal program.

  • The Normal program is energy-efficient andenvironmentally friendly. → “Dishwasher Cycles”, Page 10

AquaSensor
The AquaSensor is an optical measuring device (lightbarrier) which measures the turbidity of the washing water.You can save water with the AquaSensor. The operation of the AquaSensor depends on the selectedcycle. If the soiling level is high, the washing water isdrained off and replaced with fresh water. If the soilinglevel is lower, the washing water is used in the next rinse,so reducing water consumption by 3-6 liters. In the Autocycles the temperature and run time are additionallyadjusted to the level of soiling.

AutoAir
The appliance door opens automatically during the dryingphase. This ensures a particularly economical dryingresult. For optimal drying results, wait until the end of theprogram before unloading dishware. The wash cycle hasended when no displays on the controls are lit. If automatic door opening is deactivated, energyconsumption increases and the drying phase is usuallyshortened. This function can be set using the Home Connect® app.

Familiarizing yourself with your appliance

ApplianceBOSCH-SHP65CM6N-Dishwasher-FIG-1 \(2\)

1 Detergent dispenser Add detergent to the detergent dispenser.
2 Lower rack Lower rack → Page 12
3 Lower spray arm The lower spray arm washes the dishware in the lower rack.

If the dishware has not been washed properly, clean the spray arms.

“Cleaning the spray arms”, Page 25

1 Depending on the appliance specifications|
4| Detergent tab collecting tray| During the wash cycle, detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray, where they can dissolve fully.
---|---|---
5| Upper rack| Upper rack → Page 11
6| Silverware drawer| Silverware drawer → Page 12
7| Cup shelf1| Cup shelf → Page 13
8| Upper spray arm| The upper spray arm washes the dishware in the upper rack. If the dishware has not been washed properly, clean the spray arms.

“Cleaning the spray arms”, Page 25

9| Filter system| Filter system → Page 24
10| Silverware basket| Silverware basket
11| Dispenser for rinse aid| Rinse aid is added to the dispenser for rinse aid.

“Rinse aid system”, Page 14

12| Rating plate| Rating plate with E number and FD number → Page 35.

You will need this data to contact Customer service → Page 35.

1 Depending on the appliance specifications

Controls
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.BOSCH-SHP65CM6N-Dishwasher-
FIG-1 \(3\)

A| Button| If you press  for approx. 3 seconds, you can open the basic settings.
---|---|---
1| ON/OFF button and reset button| Switching on the appliance Switching off the appliance

Terminating the wash cycle → Page 20

2| Cycle buttons| Cycles → Page 10
3| Remote Start| → “Remote Start “, Page 23
4| Cycle buttons and options| Cycles → Page 10

Options → Page 11

---|---|---
5| Display for remaining time| The displays show the remaining time of the wash cycle.
6| WLAN display| Home Connect → Page 22
7| Start button| Starting the wash cycle → Page 20
8| Rinse aid refill indicator| Rinse aid system

“Adding rinse aid”, Page 14

9| Display Sanitize| The indicator lights up at the end of the program Sanitize.
10| Display Clean| Once the wash cycle has ended, the display lights up.

Dishwasher Cycles

Dishwasher CyclesBelow is an overview of the different cycles available on your dishwasher. The running time may vary depending on the cycle selected. The running time depends on the water temperature, the quantity of dishware, the level of dirt and the option selected. The running time will change if the rinse aid system is switched off or rinse aid needs to be added. The consumption values relate to normal conditions and a water hardness of 16 – 20 °E. Different influencing factors such as water temperature or pipe pressure may result in deviations.

Cycle| Purpose| Cycle sequence| Usage

1) Hour/min.

2) Electrical/kWH

3) Water/gal

---|---|---|---
Heavy| Dishware:

▪   Washing pots and pans, non-fragile dishware and silverware

Level of soiling:

▪   Removing stubborn burned or dried on food remnants containing starch and protein.

| Intensive

▪  Pre-Rinse

▪  Cleaning 151 °F – 160 °F

▪  Intermediate rinse

▪  Final rinse 162 °F

▪  Drying

| ▪  1) 1:50 – 2:20

▪  2) 1.100 – 1.150

▪  3) 4.9 – 6.4

Auto| Dishware:

▪   Cleaning mixed dishware and silverware.

Level of soiling:

▪   Removing common household food remnants lightly dried-on.

| Sensor controlled:

▪  Optimized by sensors depending on the soiling of the rinse water.

| ▪  1) 1:45 – 2:09

▪  2) 0.880 – 0.970

▪  3) 3.4 – 6.4

Note: The displayed cycle time indicates an average value.

Normal| Dishware:

▪   Cleaning mixed dishware and silverware.

Level of soiling:

▪   Removing common household food remnants lightly dried-on.

| Most economical cycle:

▪  Pre-Rinse

▪  Cleaning 122 °F – 131 °F

▪  Intermediate rinse

▪  Final rinse 154 °F

▪  Drying

| ▪  1) 2:10 – 2:15

▪  2) 0.770 – 0.850

▪  3) 2.3 – 5.5

Speed 60®| Dishware:

▪   Cleaning mixed dishware and silverware.

Level of soiling:

▪   Removing common household food remnants lightly dried-on.

| Time-optimized:

▪  Cleaning 122 °F

▪  Intermediate rinse

▪  Final rinse 158 °F

▪  Drying

| ▪  1) 1:00

▪  2) 0.710

▪  3) 3.8

Favorite| –| –| ▪  1) 1:45 – 2:09

▪  2) 0.880 – 0.970

▪  3) 3.4 – 6.4

Energy Guide

  • The Energy Guide label was based on the Normal soil sensing cycle.
  • The unit was tested without any rinse aid (liquid) in the rinse aid dispenser. A single dose of detergent was inserted into the detergent dispenser, with no detergent being used in the prewash. The unit was not subjected to truncated testing per the definitions in the test procedure.
  • We recommend that dish loads such as the one in the energy certification test have the rack position set in the highest position. Recommended for daily, regular or typical use to completely wash a full load of normally soiled dishes.

Favorite

  • With this function, you can save a combination of a Cycle and an Option.
  • You can save the selected Cycle and Option combination via the Home Connect app.

Tip: You can use the Home Connect app to download additional Cycles and Options and save them.

Options
OptionsHere is an overview of the different options available on your dishwasher.

Option Use

AutoAir

| ▪  The appliance door opens automatically during the drying phase.

▪  Depending on the basic setting selected, automatic door opening is activated or deactivated by the option button. The option button lights up when automatic door opening is activated.

“AutoAir”, Page 6

Sanitize

| ▪  To ensure a higher hygiene status for the appliance and dishware, the temperature is increased and maintained for an extra-long period.

▪  Especially suitable for cleaning chopping boards or baby bottles.

▪  Continuous use of this option improves the hygiene status.

▪  This will increase the run time and energy consumption.

WARNING
Concerning dishware sanitation, be aware of the following.

  • Only sanitizing cycles have been designed to meet the requirements for soil removal and sanitation efficacy. There is no intention, either directly or indirectly, to imply that all cycles on a certified machine have passed the sanitization performance test.

Features

  • You can find an overview of the possible features of your appliance and how to use them here.
  • These features depend on your appliance model.

Upper rack
Arrange cups, glasses, and small tableware items in the top rack.

You can adjust the height of the upper rack to make room for larger items.
Adjusting upper rack with RackMatic®
To wash large items in the racks, adjust the shelf height of the upper rack.

  1. Pull out the upper rack.
  2. To prevent the rack from suddenly dropping down, hold the side of the rack by the top edge.
  3. Press in the right and left hand levers on the outside of the rack.
  4. Raise or lower the rack evenly to the right level.
    • Check that the rack is level on both sides.
  5. Release the levers.
    • The rack clicks into position.
  6. Slide the rack in.

Lower rack
Arrange pans and plates in the lower rack.

Silverware basket A1

Silverware Basket
Arrange the silverware in the silverware basket, ensuring that the items are not nestled together and with the sharp points down.

WARNING

  • The sharp points and edges of knives and other sharp utensils can cause serious injury.
  • Load knives and other sharp utensils with edges down.Do not allow children to handle or play near knives and sharp utensils

Silverware drawer
Arrange silverware in the silverware drawer.

Arrange silverware with the points and sharp edges down. You can reorganize the silverware drawer to make more space for longer or wider utensils.
Reorganizing the silverware drawer
Fold down the side shelves and front tines to provide more space for longer or wider cutlery items.

  1. To fold down a side shelf, push the lever forward and fold down the side shelf ⁠.
  2. To fold down the front tines, push the lever forward and fold down the folding tines ⁠.

Tip
If you want to return the cutlery tray to its original position, fold the side shelf upward until it clicks into position.

Cup shelf
Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware, e.g. cooking spoons or serving cutlery.

If you do not need the cup shelf, you can fold it down.

Flip tines
Use the flip tines to position dishware securely, e.g. plates.

You can fold the tines down to arrange pans, bowls and glasses better.1
Folding down the tines1
If you do not need the tines, fold them down.

  1. Push the lever forward and fold down the tines ⁠.
  2. To use the tines again, fold them back up. The tines click into position.

Rack heights
Set the racks at the right height.
Appliance height 34″ with silverware basket

Setting Upper rack Lower rack
1 max. ø 24 cm / 9.5″ 33 cm / 13″
2 max. ø 26.5 cm / 10.5″ 30.5 cm / 12″
3 max. ø 29 cm / 11.5″ 28 cm / 11″

Appliance height 34″ with silverware drawer

Setting Upper rack Lower rack
1 max. ø 18 cm / 7″ 33 cm / 13″
2 max. ø 20.5 cm / 8″ 30.5 cm / 12″
3 max. ø 23 cm / 9″ 28 cm / 11″

Tip: If you remove the 3rd rack, you can place large items of dishware in the lower rack.

Before using for the first time

Initial use

  • Before the first use, or after a factory reset, you will need to configure the settings.
  • Tip: Connect your appliance to a mobile device. You can conveniently change all settings using the Home Connect® app.
  • “Home Connect® quick start”, Page 23

Requirement: The appliance has been installed and connected.

  1. Add rinse aid. → Page 14
  2. Switch on the appliance.
  3. Set the amount of rinse aid. → Page 15
  4. Add detergent.
  5. Start the Program with the highest cleaning temperature without dishware.
    • To remove any marks from water or other residues, we recommend you operate the appliance without dishware before using it for the first time.
    • Tip: You can change these settings and other Basic settings → Page 21 at any time.

Rinse aid system

Rinse aid
For optimum drying results, use rinse aid. Only use rinse aid intended for household dishwashers.
Adding rinse aid
If the rinse aid refill indicator lights up, fill the dispenser with rinse aid. Only use rinse aid intended for household dishwashers.

  1. Press the catch on the lid of the dispenser for rinse aid and lift ⁠.
  2. Add rinse aid up to the max mark.
  3. If rinse aid spills out, remove it from the tub. Spilled rinse aid can cause excessive frothing during the wash cycle.
  4. Close the lid of the dispenser for rinse aid. The lid clicks into position.

Setting the amount of rinse aid
If there are streaks or water spots on dishware, change the amount of rinse aid.

  1. Press ⁠ON OFF.
  2. To open the appliance settings, press the button for 3 seconds.
    • The refill indicator for rinse aid flashes.
  3. Press START repeatedly until the right amount of rinse aid has been set.
    • 0, 1, 2 or 3 LEDs will light up accordingly.
    • The factory setting is level 2.
    • A low setting adds less rinse aid during the wash cycle and reduces streaking on dishware.
    • A higher setting adds more rinse aid during the wash cycle, reduces water spots and improves the drying result.
  4. To store the setting, press the button for 3 seconds.

Switching off the amount of rinse aid to be dispensed

  1. Press ⁠ ON OFF.
  2. To open the appliance settings, press button for 3 seconds.
    • The refill indicator for rinse aid flashes.
  3. Press repeatedly until no LED lights up.
    • The rinse aid system is switched off and the rinse aid refill indicator is deactivated.
  4. To store the setting, press button for 3 seconds.

Detergent

DetergentFind out which detergents are suitable for your appliance.

The correct detergents

  • Only use detergents that are made for dishwashers, either basic or combination detergents.
  • For the best washing and drying results, use a separate detergent, then add Rinse aid → Page 14 separately. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes.
  • Enzymes break down starch and remove protein. Oxygen-based bleaching agents are generally used to remove colored stains, e.g. tea or ketchup.

Note: Follow the manufacturer’s instructions for each detergent.

Note: Follow the manufacturer’s instructions for each detergent.

Detergent| Description
Tabs| Tabs are perfect for all cleaning functions and do not need to be measured out.

However, with shorter Cycles

→ _Page 10_sometimes tabs do not dissolve entirely and leave residues of detergent. This may reduce its effectiveness.

Powder detergent| Powder detergent is recommended for shorter cycles. The dosage can be adjusted to the level of soiling.
Liquid detergent| Liquid detergent works faster and is recommended for shorter cycles without a pre-rinse.

Sometimes liquid detergent may leak out despite the detergent dispenser being closed. This is not a problem, just remember the following:

▪  Only choose a cycle without PreRinse.

▪  Do not use the Delay Start option.

The dosage can be adjusted to the level of soiling.

Incompatible detergents
Do not use a detergent which is not designated for dishwasher use or contains chlorine.

Detergent Description
Liquid hand soap Liquid hand soap can cause increased frothing and damage the

appliance.
Detergent containing chlorine| This may leave chlorine residue on dishware.

Information on Detergent
Follow the instructions on detergents in everyday use.

  • Detergents marked as “ecological” (environmentally friendly) generally contain lower levels of active agents or none at all. The cleaning effect may be reduced.
  • Adjust the rinse aid and the water softening system settings in accordance with the detergent or combination detergent in use.
  • Any rinse aid component of a combination detergent has limited effectiveness. You will have better results using a separate rinse aid.
  • To prevent sticking, only touch detergents in a watersoluble pouch with dry hands and only ever place them in a dry detergent dispenser.
  • Even if the rinse aid and special salt refill indicators light up, the wash cycles will run properly with combination detergents.
  • Use tablets with enhanced drying results.

Adding Detergent

  1. To open the detergent dispenser, press the locking latch.
  2. Add the detergent to the dry detergent dispenser. If you are using tablets, one is enough. Insert the tablets in a horizontal position. If you are using powder or liquid detergent, follow the manufacturer’s instructions and quantities for dosage in the detergent dispenser. 1.5 to 1.75 Tbsp (20 ml – 25 ml) detergent is sufficient for normal soiling. If dishware is only lightly soiled, slightly less than the amount of detergent specified is usually sufficient.
  3. Close the lid of the detergent dispenser.
    • The lid clicks into position.
    • The detergent dispenser will open automatically at the optimum time during the cycle. Powder or liquid detergent will spread around the washing tank and dissolve there.
    • Tablets will fall into the tablet collecting tray and dissolve in the right dosage. In order to ensure that tablets can dissolve evenly, do not place any other objects in the tablet collecting tray.

Detergent table
Detergent amount guidelines

Note: This dishwasher provides the optimum cleaning performance without the use of a prewash detergent and further enhances our standards of sustainability and efficiency.

Auto| 1.75 Tbsp (25 ml) or 1 tab
Normal| 1.75 Tbsp (25 ml) or 1 tab
Heavy| 3 Tbsp (45 ml) or 1 tab
Speed 60®| 1 Tbsp (15 ml)

Dishware
DishwareOnly wash dishware that is suitable for dishwashers.
Note: Decorated glassware and parts made of aluminum or silver may fade or discolor with dishwashing. Delicate types of glass may turn cloudy after a few wash cycles.

Damage to glass and dishware
Only put glasses and china in the dishwasher if they are labeled dishwasher- safe. Avoid damage to glass and dishware.

Cause Recommendation

The following types of dishes are not dishwasher- safe:

▪  Wooden utensils and dishes

▪  Decorative glassware, antique dishes and artistic hand-made pottery

▪  Plastic parts that are not heat-resistant

▪  Dishes made from copper or tin

▪  Dishes soiled with ash, wax, grease or paint

▪  Very small items of dishware

| Only put dishes in the dishwasher if they are labeled dishwasher-safe.
The chemical composition of the detergent causes damage.| Use a detergent labeled as gentle to dishes.
Hig ly caustic alkaline or highly acidic cleaning solutions, in particular commercial or industrial cleaners, are not safe to use in the dishwasher with aluminum.| If you use highly caustic alkaline or highly acidic cleaning solutions, in particular commercial or industrial cleaners, do not put anything aluminum in the dishwasher.
Cause| Recommendation
---|---
The water temperature of the cycle is too high.| Select a cycle with lower temperatures.

After the cycle has ended, take glassware and silverware out of the appliance without delay.

The water temperature of the cycle is too high and the water is too soft.| Select a cycle with lower temperatures.

Use detergent with glass protection.

Loading dishware
Arrange dishware correctly to optimize the dishwashing result and prevent damage to both dishware and the appliance. The noise level may also vary depending on the items placed in your dishwasher.
NOTICE:
Avoid dishwasher damage

  • Do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.

Tips

  • Using the appliance allows you to save energy and water compared to doing dishes by hand.
  • See our website for examples of how to load your appliance efficiently.
  • To save energy and water, load the machine with the number of place settings specified (standard load with dishes and silverware).
  • For better washing and drying results, position items with curves or recesses at an angle so water can run off.
  1. Remove large remnants of food from dishware. To save resources, do not pre-rinse dishware under running water.
  2. Observe the following when arranging dishware:
    • Put heavily soiled dishware in the lower rack, e.g. pans. The more powerful spray jet ensures that the dishwashing result will be better.
    • To avoid damage to dishware, arrange it so it is stable and cannot tip over.
    • To avoid injury, arrange silverware with the points and sharp edges facing down.
    • Position containers with the openings facing down so no water can collect in them.
    • Do not block the spray arms – make sure that they can turn freely.
    • Do not place small parts in the collecting tray and do not block it with dishware so as not to obstruct the lid of the detergent dispenser.

Removing dishware
CAUTION: Dishes can be very hot immediately after the cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading.

  1. To prevent water dripping onto dishware, unload it starting at the bottom and working up.
  2. Check the washing tank and accessories for soiling and clean if necessary. “Cleaning and maintenance”, Page 24

Loading patterns
Recommended loading patterns.

place settings:
Lower rack

Upper rack

Third rack

Additional loading patterns for 10 place settings: Lower rack

Upper rack

Third rack

Basic Operation

Protection against unintentional operation
Your dishwasher has a built in feature to help prevent unintentional operation, e.g. by children. After starting the appliance, the door has to be closed within 4 seconds, otherwise the operation will be paused. If this occurs, follow the steps below to restart your dishwasher.

  1. For top button controls: Press START and close the door.
  2. For front button controls: Close the door and press START⁠. The wash cycle will resume.

Notes

  • Unintentional operation is activated when:
    • Pressing Start to begin a wash cycle
    • Setting Delay time and pressing Start
    • Opening the door while Delay time is active
    • Opening the door during a wash cycle.
  • This feature cannot be deactivated.

Switching on the appliance

  • Touch ON OFF with a short 1 second touch.The cycle last selected and the option last selected will be set by default.
  • The buttons on the appliance are touch sensitive and only require a quick, gentle touch.
  • If you do not perform any actions on the appliance for 10 minutes, it will automatically switch off.

Setting a cycle

  • To adjust the wash cycle to the soiling level of the dishware, select a suitable program.
  • Press the right cycle button. a The cycle is set and the cycle button flashes.

Etting options
You can set options to complete the chosen wash program.

  • The available options depend on which program is selected.
  • eep pressing the button for options until the appropriate option is set. a The additional function is set and the LED flashes.

Setting the time delay

  • You can delay the start of the wash cycle via the Home Connect® app.
  • Open the Home Connect® app and select the appliance. In the settings, you can use the time delay function to delay the start of the wash cycle.

Starting the wash cycle
Press START.

  • While the wash cycle is running, a spot of light is projected onto the floor below the appliance door. This light will not be visible if the appliance is installed at eye level with the cabinet front fitted flush.
  • The wash cycle has ended when no displays on the controls are lit.
  • The wash cycle has ended when the spot of light is no longer visible on the floor.

Notes

  • If you want to add more dishware while the appliance is running, do not use the collecting tray as a handle for the upper rack. You might touch the partially dissolved tablet.
  • You can only change a cycle in progress if you can cancel it first.
  • “Terminating the wash cycle”, Page 20
  • To save energy, the appliance switches off automatically 10 minutes after the end of the washcycle. If you open the appliance door immediately after the wash cycle has ended, the appliance will switch off after 4 seconds.

Interrupting the wash cycle

  1. Press On/Off. The program is saved and the appliance switches off.
  2. Press On/Off.
  3. Press to resume the wash cycle.

Terminating the wash cycle
To end a cycle early or to switch from one that has already started, you will need to cancel it first.

  • Press for approx. 4 seconds.
  • All displays light up.
  • As soon as the displays are off, the residual water is pumped out.
  • The cycle is cancelled and ends after approx. 1 minute.

Switching off the appliance
CAUTION
To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape.

▶ Do not fully open the door until water noises have stopped and steam has subsided.

  1. Please note the information on Preventing Material Damage → Page 6 .
  2. Press On/Off.

Basic settings

Basic settingsYou can configure the basic settings for your appliance to meet your needs.

Overview of the basic settings
The basic settings depend on the features of your appliance.

Basic setting Selection Description
Rinse aid disp. Scale with 4 levels Set or switch off the amount of rinse

aid to be dispensed.

“Setting the amount of rinse aid”, Page 15

Intensive drying| On Off 1| Switch intensive drying on or off for each operation.

The temperature in the final rinse is increased for a better drying result. This may increase the run time slightly.

Note: Please take care with delicate dishware.

“Setting intensive drying”, Page 21

Signal volume| Scale with 4 levels| Adjusting the signal volume.

“Setting the signal volume”, Page 22

Wi-Fi| On Off 1| Switch the wireless network connection on or off.

“Setting Wi-Fi”, Page 21

The basic setting is not available until you have connected the appliance with the Home Connect® app.

“Home Connect® “, Page 22

Factory setting| Reset| Restore changed settings to the factory settings.

The settings for initial use must be configured.

1 Factory setting (may vary according to model)

Tip: Connect your appliance to a mobile device. You can conveniently change all settings using the Home Connect® app.
“Home Connect® quick start”, Page 23
Setting intensive drying

  1. Press ON OFF.
  2. To open the appliance settings, press button for 3 seconds.
    • The refill indicator for rinse aid flashes.
  3. Press button repeatedly until the Clean and Sanitize LEDs flash.
  4. Press button repeatedly until the LED (1) lights up.
    • If the LED is not lit up, intensive drying is switched off.
    • If the LED is lit up, intensive drying is switched on.
  5. To store the settings, press button for 3 seconds.

Setting Wi-Fi

  1. Press ON OFF⁠.
  2. To open the appliance settings, press button for 3 seconds.
    • The refill indicator for rinse aid flashes.
  3. Press A button repeatedly until the Rinse Aid and Sanitize LEDs flash.
  4. Press START button repeatedly until the LED (1) lights up.
    • If the LED is not lit up, Wi-Fi is switched off.
    • If the LED is lit up, Wi-Fi is switched on.
  5. To store the settings, press button for 3 seconds.

Setting the signal volume

  1. Press ON OFF ⁠.
  2. To open the appliance settings, press the button for 3 seconds.
    • The refill indicator for rinse aid flashes.
  3. Press the button repeatedly until the Clean and Rinse Aid LEDs flash.
  4. Press START the button repeatedly until the right signal volume has been set.
    • 0, 1, 2 or 3 LEDs will light up accordingly. The selected signal tone will sound.
    • The factory setting is level 2.
  5. To store the setting, press the button for 3 seconds.

Restoring factory settings

  1. Press ON OFF ⁠.
  2. To open the appliance settings, press the button for 3 seconds.
    • The refill indicator for rinse aid flashes.
  3. Press the button repeatedly until the Clean, Rinse Aid and Sanitize LEDs flash.
  4. Press the button.
    • The LEDs flash. The appliance is reset to factory settings.

Home Connect®
Home Connect®This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect® app. The Home Connect® services are not available in every country. The availability of the Home Connect® function depends on the availability of Home Connect® services in your country. You can find information on this at: www.home- connect.com.

To be able to use Home Connect®, you must first set up the connection to the WLAN home network (Wi-Fi 1) and to the Home Connect® app. The Home Connect® app guides you through the entire registration process. Follow the instructions in the Home Connect® app to implement the settings.

Tips

  • Consult the Home Connect® documents supplied.
  • Follow the instructions in the Home Connect® app as well.
    • Note: Also note the safety information in this instruction manual and ensure that it is also observed when operating the appliance using the Home Connect® app.

Home Connect® quick start
Connect your appliance to a mobile device quickly and easily.
Setting up the Home Connect® app

  1. Install the Home Connect® app on your mobile device.
  2. Start the Home Connect® app and set up access for Home Connect®. The Home Connect® app guides you through the entire registration process.

Setting up Home Connect® Requirements

  • The Home Connect® app is installed on your mobile device.
  • The appliance receives signals from the WLAN home network (Wi-Fi) at its installation location.
  • The appliance door is closed.
  1. Open the Home Connect® app and scan the followingQR code.
  2. Follow the instructions in the Home Connect® app.

Home Connect® settings
Adapt Home Connect® to your needs. You can find the Home Connect® settings in the basic settings for your appliance. Which settings the display  shows will depend on whether Home Connect® has beenset up and whether the appliance is connected to your home network.

Remote Start
You can use the Home Connect® app to start the appliance with your mobile device.
Note: You can change settings using the Home Connect®app.

Activating Remote Start Requirements

  • The appliance is connected to your WLAN home network.
  • The appliance is connected to the Home Connect® app.
  • A program is selected.
  • Press ⁠.
  • If you open the appliance door, the function is automatically deactivated. a button lights up.

Tip: To deactivate the function, press **⁠.
Note**
The following settings are possible using the

Home Connect® app:

  • Deactivate the function permanently.
  • Select the function using the button. This setting is the default preset at the factory.
  • Activate the function permanently. With this setting pressing button is not necessary.
    • Wi-Fi is a registered trade mark of the Wi-Fi Alliance.
    • Apple App Store und the Apple App Store logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC

Remote Diagnostics
The Customer Service can access your appliance via Remote Diagnostics if you ask them to do so, if your appliance is connected to the Home Connect® server and if Remote Diagnostics is available in the country where you are using the appliance.
Tip: Further information and details about the availability of Remote Diagnostics in your country can be found in the Service/Support section of your local website: www.homeconnect.com.

Software update

  • You can use this function to update the software of your appliance, e.g. for optimization, troubleshooting or safetyrelevant updates.
  • The Home Connect® app informs you about available software updates

Data Protection
Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect® server (initial registration):

  • Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed Wi-Fi communication module).
  • Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
  • The current software and hardware version of your appliance.
  • Status of any previous reset to factory settings. This initial registration prepares the Home Connect® functions for use and is only required when you want to use the Home Connect® functions for the first time.
    • Note: Please note that the Home Connect® functions can be utilized only with the Home Connect® app. Information on data protection can be called up in the Home Connect®  app

Cleaning and maintenance

Cleaning and maintenanceTo keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.

Cleaning the tub WARNING
Using detergents containing chlorine may result in harm to health. Never use detergents containing chlorine.

  1. Remove any heavy soiling in the interior with a damp cloth.
  2. Add detergent to the detergent dispenser.
  3. Select the program with the highest temperature.
  4. Start the program without dishware. → Page 20

Cleaning agent
Only use suitable cleaning agents to clean your appliance. → “Preventing material damage”, Page 6

Tips on appliance care
Follow the tips on appliance care to make sure your appliance functions properly at all times.

Action Benefit

Regularly wipe the door seals, the front of the dishwasher and the control panel using a damp cloth and dishwashing liquid.| This ensures the parts of the appliance will remain clean and hygienic.
If the appliance is not going to be used for a while, leave the door slightly ajar.| This will prevent unpleasant odors.

Filter system
The filter system removes coarse soiling from the dishwashing cycle.

Cleaning filters
Debris in the rinsing water can block the filters.

  1. Check the filters for residues after each dishwashing cycle.
  2. Turn the coarse filter counterclockwise and take out the filter system ⁠. ‒ Ensure that foreign objects do not fall into the sump.
  3. Pull the micro filter downward and off.
  4. Press the locking catches together and take the coarse filter upward and out ⁠.
  5. Clean the filter elements under running water. Carefully remove the rim of debris between the coarse filter and the fine filter.
  6. Put the filter system back together. Ensure that the locking catches on the coarse filter click into position.
  7. Insert the filter system into the appliance and turn the coarse filter clockwise. ‒ Ensure that the arrow markings match up.

Cleaning the spray arms
Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly.

  1. Unscrew the upper spray arm and pull down to remove ⁠.
  2. Pull up the lower spray arm to remove.
  3. Check the outlet nozzles on the spray arms forblockages under running water and remove any foreignobjects.
  4. Insert the lower spray arm.
    • The spray arm clicks into position.
  5. Insert the upper spray arm and screw firmly in place.

Troubleshooting

TroubleshootingYou can eliminate minor issues on your appliance  yourself. Please read the information on eliminating issuesbefore contacting Customer Service. This may avoid unnecessary repair costs.BOSCH-SHP65CM6N-Dishwasher-
FIG-1 \(63\)BOSCH-SHP65CM6N-Dishwasher-FIG-1
\(64\)BOSCH-SHP65CM6N-Dishwasher-FIG-1
\(50\)BOSCH-SHP65CM6N-Dishwasher-FIG-1
\(51\)BOSCH-SHP65CM6N-Dishwasher-FIG-1
\(52\) BOSCH-SHP65CM6N-Dishwasher-FIG-1
\(53\)BOSCH-SHP65CM6N-Dishwasher-FIG-1
\(54\) BOSCH-SHP65CM6N-Dishwasher-FIG-1
\(54\)BOSCH-SHP65CM6N-Dishwasher-FIG-1
\(56\) BOSCH-SHP65CM6N-Dishwasher-FIG-1
\(57\)BOSCH-SHP65CM6N-Dishwasher-FIG-1
\(58\) BOSCH-SHP65CM6N-Dishwasher-FIG-1
\(59\)

Clean drain pump
Large food remnants or foreign objects can block the drain pump. As soon as the dishwashing water no longer drains properly, the drain pump must be cleaned.

CAUTION
There may be some sharp debris, such as glass fragments, blocking the drain pump. Use caution when removing parts for cleaning.

  1. Disconnect the appliance from the power supply.
  2. Remove the upper and lower rack.
  3. Remove the filter system.
  4. Scoop out any water. Use a sponge if necessary.
  5. Pry the pump cover off using a spoon and grip it by the crosspiece.
  6. Lift the pump cover diagonally inward and take it out.
    • Now you can reach the impeller with your hand.
  7. Remove any food remnants or foreign objects in the area of the impeller.
  8. Insert the pump cover 1 and press down 2.
    • The pump cover clicks into position.
  9. Install the filter system.
  10. Insert the upper and lower rack.

Transportation, storage and disposal

Removing the appliance

  1. Disconnect the appliance from the power supply.
  2. Turn off the water faucet.
  3. Detach the drain connection.
  4. Detach the water connection.
  5. Loosen any screws fastening the appliance to cabinet parts.
  6. Remove the base panel if fitted.
  7. Pull the appliance out carefully, along with the hose behind it.

Vacation and Storage NOTICE:
Preparing your unit for vacation

  • Before leaving for vacation during warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. During colder weather, please follow the instructions for winterizing your unit below.

Winterizing your unit

  • If your dishwasher will be unused for an extended period of time in a location that experiences freezingtemperatures (vacation home or through a vacation period), have your dishwasher winterized by an authorized service provider.

Transporting the appliance
To avoid damage to the appliance, empty it before transporting.
Note: Always transport the dishwasher upright to prevent residual water getting into the machine’s controls and damaging the appliance.

  1. Remove dishware from the appliance.
  2. Secure loose parts.
  3. Turn the water faucet on.
  4. Switch on the appliance.
  5. Select the cycle with the highest temperature.
  6. Start the cycle. → Page 20
  7. To drain the appliance, terminate the cycle after approx. 4. → “Terminating the wash cycle”, Page 20
  8. Switch off the appliance.
  9. Turn off the water faucet.
  10. To empty the residual water out of the appliance, detach the supply hose and let the water drain out.

Disposal of your old appliance
Environmentally sound disposal allows valuable rawmaterials to be recycled.
WARNING
Avoid a risk of entrapment upon disposal.

  • Unplug the appliance from the power outlet.
  • Cut the power cord and remove the door upondiscarding the appliance.
  • Check your local area for large appliance recyclingprograms.

Customer Service

With any warranty repair, we will make sure yourappliance is repaired by an authorized service providerusing genuine replacement parts. We use only genuinereplacement parts for all repairs. Detailed information on the warranty period and terms ofwarranty can be found in the Statement of Limited ProductWarranty, from your retailer, or on our website. If you contact Customer Service, you will need the modelnumber (E-Nr.), the production number (FD) and theconsecutive numbering (Z-Nr.) of your appliance.

Model number (E-Nr.), productionnumber (FD) and consecutivenumbering (Z-Nr.)
You can find the model number (E-Nr.), the productionnumber (FD) and the consecutive numbering (Z-Nr.) onthe appliance’s rating plate. The rating plate is located inside the appliance door. Making a note of your appliance’s details and theCustomer Service telephone number will enable you tofind them again quickly.

Technical specifications

Weight Max.: 60 kg/132 lbs
Voltage 120 V, 60 Hz
Power rating 1440 W
Fuse 12 A
Water pressure ▪  Min. 7.25 psi (50 kPa)

▪  Max. 145 psi (1000 kPa)

Inlet rate| Min. 2.6 gal/min
Water temperature| Cold water.

Hot water max.: 140 °F/ (60 °C)

Load capacity| 16 place settings

Information regarding Free and OpenSource Software

  • This product includes software components that arelicensed by the copyright holders as free or open sourcesoftware.
  • The applicable license information is stored on your homeappliance. You can also access the applicable licenseinformation via your Home Connect® app: “Profile ->Legal information -> License Information”.1 You candownload the license information on the brand productwebsite. (Please search on the product website for yourappliance model and additional documents). Alternatively,you can request the relevant information fromossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str. 34, 81739 Munich, Germany.
  • The source code will be made available to you on request.
  • Please send your request to ossrequest@bshg.com orBSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich,Germany.
    • Subject: „OSSREQUEST“
  • The cost of performing your request will be charged toyou. This offer is valid for three years from the date ofpurchase or at least as long as we offer support and spareparts for the relevant appliance.

STATEMENT OF LIMITEDPRODUCT WARRANTY

What this warranty covers & Who itapplies to
The limited warranty provided by BSH Home Appliances(“Bosch“) in this Statement of Limited Product Warrantyapplies only to the Bosch appliance sold to you(“Product“), provided that the Product was purchased:

  • For your normal, household (non-commercial) use, andhas in fact at all times only been used for normalhousehold purposes.
  • New at retail from a BSH authorized dealer or directlyfrom BSH (not a display, “as is”, or previously returnedmodel), and not for resale, or commercial use.
  • Within the United States or Canada, and has at all timesremained within the country of original purchase.
  • The warranties stated herein apply to the originalpurchaser of the product warranted herein and to eachsucceeding owner of the product purchased for ordinaryhome use during the term of the warranty. Please make sure to register your Product; while notnecessary to effectuate warranty coverage, it is the bestway for Bosch to notify you in the unlikely event of a safetynotice or product recall.

How long the warranty lasts
Bosch warrants that the Product is free from defects inmaterials and workmanship for a period of three hundredand sixty-five (365) days from the date of the originaldelivery. The foregoing timeline begins to run upon thedate of the original delivery, and shall not be stalled, tolled,extended, or suspended, for any reason whatsoever. ThisProduct is also warranted to be free from cosmeticdefects in material and workmanship (such as scratches ofstainless steel, paint/porcelain blemishes, chips, dents, orother damage to the finish) of the Product, for a period ofthirty (30) days from the date of delivery or closing date fornew construction. This cosmetic warranty excludes slightcolor variations due to inherent differences in painted andporcelain parts, as well as differences caused by kitchenlighting, product location, or other similar factors. Thiscosmetic warranty specifically excludes any display, floor,“As Is”, or “B” stock appliances.

Extended Warranty
BSH also provides these additional limited warranties: ¡ 5 year limited warranty on electronics: BSH will repair orreplace any BSH microprocessor or printed circuit boardif it proves to be defective in materials or workmanship(excludes labor charges).

  • mited warranty on dish racks: BSH will replacethe upper or lower dish rack (excluding rackcomponents), if the rack proves defective in materials orworkmanship (excludes labor charges).
  • Lifetime warranty against stainless steel rust through:BSH will repair or replace your dishwasher with thesame model or a current model that is substantiallyequivalent or better in functionality, if the inner linershould rust through (excludes labor charges).
  • BSH will repair or replace the stainless steel door if thedoor should rust through (excludes labor charges).

Repair/replace as your exclusiveremedy
During this warranty period, Bosch or one of its authorizedservice providers will repair your Product without charge toyou (subject to certain limitations stated herein) if yourProduct proves to have been manufactured with a defectin materials or workmanship. If reasonable attempts torepair the Product have been made without success, thenBosch will replace your Product (upgraded models may beavailable to you, in Bosch’s sole discretion, for anadditional charge). Nothing in this warranty requiresdamaged or defective parts to be replaced with parts of adifferent type or design than the original part. All removedparts and components shall become the property of Boschat its sole option. All replaced and/or repaired parts shallassume the identity of the original part for purposes of thiswarranty and this warranty shall not be extended withrespect to such parts. Bosch’s sole liability andresponsibility hereunder is to repair manufacturer-defective Product only, using a Bosch authorized serviceprovider during normal business hours. For safety andproperty damage concerns, Bosch highly recommendsthat you do not attempt to repair the Product yourself, oruse a non-authorized service provider; Bosch will have noresponsibility or liability for damage resulting from repairsor work performed by a non-authorized service provider.Authorized service providers are those persons orcompanies that have been specially trained on Boschproducts, and who possess, in Bosch’s opinion, a superiorreputation for customer service and technical ability (notethat they are independent entities and are not agents,partners, affiliates or representatives of Bosch).Nevertheless, taking your product to be serviced by arepair shop that is not affiliated with or an authorizeddealer of Bosch will not void this warranty. Also, usingthird-party parts will not void this warranty.Notwithstanding the foregoing, Bosch will not incur anyliability, or have responsibility, for the Product if it islocated in a remote area (more than 100 miles from anauthorized service provider) or is reasonably inaccessible,hazardous, threatening, or treacherous locale,surroundings, or environment; in any such event, if yourequest, Bosch would still pay for labor and parts and shipthe parts to the nearest authorized service provider, butyou would still be fully liable and responsible for any traveltime or other special charges by the service company,assuming they agree to make the service call. Further, to the extent you have installed the Product in a difficult-to- access location or have otherwise installed temporary orpermanent fixtures that create barriers to accessing orremoving the Product, Bosch will not incur any liability for,or have responsibility, for work or costs associated withmoving the Product or otherwise creating access to theProduct in order to repair or replace it. All such costs shallbe your sole responsibility.

Out of warranty product
Bosch is under no obligation, at law or otherwise, toprovide you with any concessions, including repairs,prorates, or Product replacement, once this warranty hasexpired.

Warranty exclusions

  • The warranty coverage described herein excludes alldefects or damage that are not the direct fault of Bosch,including without limitation, one or more of the following:
  • Use of the Product in anything other than its normal,customary and intended manner (including withoutlimitation, any form of commercial use, use or storage ofan indoor product outdoors, use of the Product inconjunction with air or water-going vessels).
  • Any party’s willful misconduct, negligence, misuse,abuse, accidents, neglect, improper operation, failure tomaintain, improper or negligent installation, tampering,failure to follow operating instructions, mishandling,unauthorized service (including selfperformed “fixing” orexploration of the appliance’s internal workings).
  • Adjustment, alteration or modification of any kind.
  • A failure to comply with any applicable state, local, city,or county electrical, plumbing and/or building codes,regulations, or laws, including failure to install theproduct in strict conformity with local fire and buildingcodes and regulations.
  • Ordinary wear and tear, spills of food, liquid, greaseaccumulations, or other substances that accumulate on,in, or around the Product.
  • Any external, elemental and/or environmental forcesand factors, including without limitation, rain, wind,sand, floods, fires, mud slides, freezing temperatures,excessive moisture or extended exposure to humidity,lightning, power surges, structural failures surroundingthe appliance, and acts of God.
  • Service calls to correct the installation of your Product,to instruct you how to use your Product, to replacehouse fuses or correct house wiring or plumbing.
  • Removal and replacement of trim or decorative panelsthat interfere with servicing the Product.
  • Damage or defects caused by labor or parts installed byany non-authorized service provider, unless approvedby Bosch before service is performed.
  • In no event shall Bosch have any liability or responsibilitywhatsoever for damage to surrounding property, includingcabinetry, floors, ceilings, and other structures or objectsaround the Product. Also excluded from this warranty areProducts, on which the serial numbers have been altered,
  • defaced, or removed; service visits to teach you how touse the Product, or visits where there is nothing wrongwith the Product; correction of installation problems (youare solely responsible for any structure and setting for theProduct, including all electrical, plumbing or otherconnecting facilities, for proper foundation/flooring, and forany  alterations including without limitation cabinetry, walls,floors, shelving, etc.); and resetting of breakers or fuses
  • TO THE EXTENT ALLOWED BY LAW, THIS WARRANTYSETS OUT YOUR EXCLUSIVE REMEDIES WITHRESPECT TO PRODUCT, WHETHER THE CLAIMARISES IN CONTRACT OR TORT (INCLUDING STRICTLIABILITY, OR NEGLIGENCE) OR OTHERWISE. THISWARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,WHETHER
  • EXPRESS OR IMPLIED. ANY WARRANTYIMPLIED BY LAW, WHETHER FOR MERCHANTABILITYOR FITNESS FOR A PARTICULAR PURPOSE, OROTHERWISE, SHALL BE EFFECTIVE ONLY FOR THEPERIOD THAT THIS EXPRESS LIMITED WARRANTY ISEFFECTIVE. IN NO EVENT WILL THE MANUFACTURERBE LIABLE FOR
  • CONSEQUENTIAL, SPECIAL,INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/ORPUNITIVE DAMAGES, LOSSES, OR EXPENSES,INCLUDING WITHOUT LIMITATION TIME AWAY FROMWORK, HOTELS AND/OR RESTAURANT MEALS,REMODELLING EXPENSES IN EXCESS OF DIRECTDAMAGES WHICH ARE DEFINITIVELY
  • CAUSEDEXCLUSIVELY BY BOSCH, OR OTHERWISE. SOMESTATES DO NOT ALLOW THE EXCLUSION ORLIMITATION OF INCIDENTAL OR CONSEQUENTIALDAMAGES, AND SOME STATES DO NOT ALLOWLIMITATIONS ON HOW LONG AN IMPLIED WARRANTYLASTS, SO THE ABOVE EXCLUSIONS ORLIMITATIONS MAY
  • NOT APPLY TO YOU. THISWARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,AND YOU MAY ALSO HAVE OTHER RIGHTS WHICHVARY FROM STATE TO STATE.
  • No attempt to alter, modify or amend this warranty shall beeffective unless authorized in writing by an officer of BSH.

Obtaining warranty service
To obtain warranty service for your product, you shouldcontact Bosch Customer Support at 1-800-944-2904 toschedule a repair.

Product information
For handy reference, copy the information below from therating plate. Keep your invoice and/or delivery documentsfor warranty validation.

Model number (E-Nr.)

Production number (FD)
Date of delivery

Thank you for being a Bosch customer!
Simply create a MyBosch account, then register your appliance.  You’ll find a variety of customized information in MyBosch such as:

  • Discounts for filters, cleaners, accessories & parts
  • Easy access to manuals & appliance specifications
  • Easy access to part lists
  • Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration)

Register here: www.bosch-home.com/us/owner-support/mybosch.

Looking for help? You’ll find it here. No matter what, no matter when: Bosch is here to support you. We’re here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs.
Find online resources such as FAQs, how-to-videos, manuals, warranties and authorized Bosch servicers at: www.bosch-home.com/us/owner-support/get- support.
Contact us:
Please have your Model Number (E-Nr) ready when contacting us. 1-800-944-2904 www.bosch-home.com/us /owner-support/contact-us.

CONTACT

  • BSH Home Appliances Corporation
  • 1901 Main Street, Suite 600
  • Irvine, CA 92614
  • USA
  • www.bosch-home.com
  • 1-800-944-2904
  • © 2023 BSH Home Appliances Corporation

References

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