caso DESIGN 1820 Espresso Gourmet Coffee Machine Instruction Manual

: June 13, 2024
: caso DESIGN

Table of Contents

General
Safety
Commissioning
Design and Function
Operation and Handing
Cleaning and Maintenance
Troubleshooting
Disposal of the Old Device
Guarantee
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

caso DESIGN 1820 Espresso Gourmet Coffee Machine Instruction Manual

General

Please read the information contained herein so that you can become familiar with your device quickly and take advantage of the full scope of its functions.
Your Coff ee maker will serve you for many years if you handle it and care for it properly.
We wish you a lot of pleasure in using it!

Information on this manual

This user’s guide is part of the CASO Espresso Gourmet (referred to hereafter as the Device) and provide you with important information for the initial commissioning, safety, intended use and care of the device.
The Operating Instructions must be available at all times at the device. This Operating Manual must be read and applied by every person who is instructed to work with the device:

Commissioning,
Operation,
Troubleshooting and/or
Cleaning

Keep the Operating Manual in a safe place and pass it on to the subsequent owner along with the device.

Warning notices
The following warning notices are used in the Operating Manual concerned here.

A warning notice of this level of danger indicates a potentially dangerous situation.
If the dangerous situation is not avoided, this can lead to death or serious injuries.

Observe the instructions in this warning notice in order to avoid the danger of death or serious personal injuries.

A warning notice of this level of danger indicates a possible dangerous situation.
If the dangerous situation is not avoided, this can lead to serious injuries.

Observe the instructions in this warning notice in order to avoid the personal injuries.

A warning notice of this level of danger indicates a possible dangerous situation.
If the dangerous situation is not avoided, this can lead to slight or moderate injuries.

Observe the instructions in this warning notice in order to avoid the personal injuries.

PLEASE NOTE
A notice of this kind indicates additional information, which will simplify the handling of the machine.

Limitation of liability

All the technical information, data and notices with regard to the installation, operation and care are completely up-to-date at the time of printing and are compiled to the best of our knowledge and belief, taking our past experience and fi ndings into consideration.
No claims can be derived from the information provided, the illustrations or descriptions in this manual. The manufacturer does not assume any liability for damages arising as a result of the following:

Non-observance of the manual
Uses for non-intended purposes
Improper repairs
Technical alterations, modify cations of the device
Use of unauthorized spare parts

Modifications of the device are not recommended and are not covered by the guarantee. All translations are carried out to the best of our knowledge. We do not assume any liability for translation errors, not even if the translation was carried out by us or on our instructions. The original German text remains solely binding.

Copyright protection
This document is copyright protected.
Braukmann GmbH reserves all the rights, including those for photomechanical reproduction, duplication and distribution using special processes (e.g. data processing, data carriers, data networks), even partially.
Subject to content and technical changes.

Safety

This chapter provides you with important safety notices when handling the device.
The device corresponds with the required safety regulations. Improper use can result in personal or property damages.

Intended use
This device is only intended for use in households in enclosed spaces for

Preparation of coff ee/espresso using freshly ground coff ee/espresso beans,
Preparation of coff ee/espresso using coff ee/espresso pads,
Preparation of hot water using the hot water/ steam wand and
Frothing of milk using the hot water/ steam wand.

This appliance is intended to be used in household and similar applications, such as:

in kitchens, for employees in shops, offi ces and other commercial areas,
in farms,
by customers in hotels, motels and other similar residential environments,
in bed and breakfast establishments.

Uses for a diff erent purpose or for a purpose which exceeds this description are considered incompatible with the intended or designated use.

Danger due to unintended use!
Dangers can emanate from the device if it is used for an unintended
use and/or a diff erent kind of use.

Use the device exclusively for its intended use.
Observe the procedural methods described in this Operating Manual.

Claims of all kinds due to damages resulting from unintended uses are excluded.
The User bears the sole risk.

General Safety information

Please observe the following general safety notices with regard to the safe handling of the device:

Use the appliance only as described in the user’s guide to avoid possible injury from misuse.
This device may be used by children aged 8 and above, if they are supervised or have been instructed at to the safe use of the device and have understood the resulting hazards.
Cleaning and maintenance by the user must not be performed by children unless they are at least 8 years old and are supervised.
The device and its connecting cable must be kept away from children who are less than 8 years old.
This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance safely and they understand the hazards involved.
Children are not allowed to play with the device.
Operate the appliance only in dry indoor areas.
Do not operate the appliance unattended.
Do not use the appliance:
if the appliance itself or parts are damaged,
if the power cord or plug is damaged,
if the appliance has been dropped.
Always unwind the power cord completely before use. When doing so, ensure the power cord is not damaged by sharp edges or hot objects.

PLEASE NOTE

Pull the plug out of the socket:
when you are not using the appliance,
after each use,
before cleaning the appliance or putting it away,
if there is an obvious malfunction during operation,
during a thunderstorm.
Do not make any modifi cations to the appliance or the power cord.
Only have repairs carried out by a specialist workshop, as appliances that have not been repaired properly endanger the user. Please also observe the enclosed warranty conditions.
Place the appliance on a stable, level surface. Ensure suffi cient distance between the appliance and strong heat sources such as hotplates, heating pipes, etc.
Do not clean the appliance with hard, scratchy or abrasive cleaning agents such as steel wool or similar.
The appliance’s water tank lid must be kept closed during operation.
Defective components must always be replaced with original replacement parts. Only such parts will guarantee that the safety requirements are fulfi lled.
Only use the device with original accessories.

Sources of danger

Danger of burns

Water which is heated in this appliance, the steam wand and the portafi lter baskets and group head can become very hot. Please observe the following safety notices in order not to burn or scald yourself or others.

WARNING! The appliance’s surfaces can become very hot during use. In particular the hot water/ steam wand, the cup warming tray, group head, the portafi lter baskets and the drip grid all become very hot.
The steam wand emits hot steam when in use. Only touch the wand’s handle.
Never put your hand under the portafi lter or steam wand outlet spouts when the appliance is in use.
Always check the espresso’s temperature before you drink it.

Mortal danger due to electrical power!
Mortal danger exists when coming into contact with live wires or subassemblies! Observe the following safety notices to avoid dangers due to electrical power:

If the power cord of this appliance is damaged, it must be replaced by the manufacturer or its customer service or a similarly qualifi ed person in order to avoid hazards.
Do not open the housing on the device under any circumstances.
There is a danger of an electrical shock if live connections are touched and the electrical or mechanical structure is altered. In addition, functional faults on the device can also occur.
Do not immerse the appliance in water for cleaning.
WARNING! Risk of electric shock! Do not allow any liquid to run over the appliance connector.

Commissioning

This chapter provides you with important safety notices during the initial commissioning of the device. Observe the following notices to avoid dangers and damages:
Packaging safety information

Packaging materials may not be used for playing. There is a danger of suffocation.

Delivery scope and transport inspection

The device includes the following components:
CASO Espresso Gourmet
3 portatif liter baskets (1 or 2 cups and for coffee pads)
Tamper with wooden handle
Stainless steel measuring spoon
Stainless steel milk pitcher
Quick guide
Operating manual

PLEASE NOTE

Examine the shipment to ensure the unit and manual are included and inspect the unit for any visible damage.
Immediately notify the carrier and/or the supplier about an incomplete shipment or any damage as a result of inadequate packaging or mishandling.

Unpacking
Carefully remove the packaging material and unit from the carton. Remove the protective fi lm from the unit.

PLEASE NOTE

If possible, keep the original packaging for the duration of the guarantee period in the event a return is necessary.

Setup location requirements
In order to ensure the safe and trouble-free operation of the device, the setup location must fulfi l the following prerequisites:

Only use this coff ee maker on a fl at, stable, heat-resistant surface away from water splashes and any heat sources.
Choose the setup location in such a way that children cannot reach any hot surfaces on the device.
Do not operate the device under delicate furniture as the escaping steam could damage them.
Do not set up the device in a hot, wet or extremely damp environment or near fl ammable material.
The electrical socket must be easily accessible so that the power lead can be disconnected easily, in the case of an emergency.
The installation and assembly of this device in non-stationary setup locations (e.g. on ships) must be carried out by specialist companies / electricians, provided they guarantee the prerequisites for the safe use of this device.
The device shall not be placed in a cabinet while it is in operation.

Electrical connection
In order to ensure the safe and trouble-free operation of the device, the following instructions must be observed for the electrical connection:

Before connecting the device, compare the connection data (voltage and frequency) on the rating plate with those of your electrical network. This data must agree in order that no damages occur in the device. If in doubt, ask your qualifi ed electrician.
The connection between the device and the electrical network may employ a 3 meter long (max.) extension cable with a cross-section of 1.5 mm². The use of multiple plugs or gangs is prohibited because of the danger of fi re that is involved with this.
Make sure that the power cable is undamaged and has not been installed under the device or over hot or sharp surfaces.
The electrical outlet must be protected by a 16A safety cut-out switch.
The electrical safety of the device is only guaranteed if the device is connected to a properly installed protective conductor system. If in doubt, have the house installation checked over by a qualifi ed electrician. The manufacturer cannot be made responsible for damages that are caused by a missing or damaged protective conductor.

**Warning notices

Danger due to hot surface!**

Do not touch the hot surfaces of the device. Danger of burns!

Design and Function

This chapter provides you with important information of the design and function of the device.
Overview

Portici liter basket for coffee pads
Portafilter basket for 1 cup
Portafilter basket for 2 cups
Portafiter
Drip grid
Drip tray
Manometer
Operating buttons
Cup warming tray
Control knob for steam/ water dispensing
Water tank lid
Water tank handle
Water tank
Group head
Steam wand handle
Steam wand
Milk pitcher
TamperMeasuring spoon
Control Panel
Button: Steam
Button: 2 cups
Button: 1 cup
Button: On/Off Control knob for hot water/ steam wand

Appliance display manometer
The appliance has a manometer which shows the brewing pressure when preparing beverages. The brewing pressure depends on the amount of coff ee grounds which are used and how fi rmly they are pressed down with the tamper. Depending on your personal preference, the brewing pressure can be adjusted by changing the amount of coff ee grounds which are used and how fi rmly they are pressed down with the tamper.
Rating plate
The rating plate with the connection and performance data can be founded beneath the device.

Operation and Handing

This chapter provides you with important notices with regard to operating the device. Observe the following notices to avoid dangers and damages:

Caution hot steam can escape at device. Risk of burns.
Do not leave the device unsupervised when it is in operation, so that you can intervene quickly in the event of dangers.
Always insert the portafi lter before you use the appliance.
Do not fi ll hot water into the watertank.
The steam wand emits hot steam / hot water when in use. Only touch the wand’s handle.
Never put your hand under the portafi lter or steam wand outlet spouts when the appliance is in use.

Before first use

Clean the appliance and accessories as described in the “Cleaning and care” section. You should also carry out a brewing process without coff ee grounds as part of the cleaning process.

Insert the drip grid in such a way that the red fl oat can protrude out of the opening in the drip grid.
Open the water tank lid, remove the water tank using its handle, remove the red plug on the appliance housing under the water tank and fi ll the tank with water up to the “MAX” mark. Replace the water tank into the appliance.
Place the portafi lter on the appliance’s group head, align the portafi lter to the “ ” mark and then turn it anti-clockwise to the “ ” position.
Place a large cup on the drip grid. Make sure that the control knob for steam/water dispensing is set to the vertical position (“Off ” position).
Plug the appliance into the power socket and press the “ON/OFF” button.
An acoustic signal will sound and the buttons will fl ash. The appliance will begin to heat up.
The buttons will stop fl ashing as soon as it reaches its operating temperature and is ready to use.
Move the steam wand to the side. When doing so, only touch its handle.
Place a suffi ciently large, empty container under the steam wand and turn the steam/water dispensing knob downwards in an anti-clockwise direction.
Wait until water comes out of the wand and then turn the knob upwards to stop steam/water dispensing.
Press the button.
The appliance will begin the brewing process and stop automatically when the process is fi nished.
Pour away the water in the cup.
You can now use the appliance as you wish.

PLEASE NOTE

The appliance may make some noises the fi rst time it is used. This is normal as it is releasing any air which is trapped inside it. The noise will stop after a short time.

Tips / recommendations for preparation

We recommend using around 7 g of coff ee grounds to prepare one espresso (20 to 30 ml). You will need around 14 g of coff ee grounds for two cups or a double espresso (40 to 60 ml).
The coff ee beans should be very fi nely ground. Use a coff ee grinder which is suitable for espresso coff ee to grind the beans.
The coff ee grounds must be pressed down fi rmly into the portafi lter basket – i.e. they must be evenly tamped. Use the tamper to press the coff ee grounds down evenly, vertically and fi rmly.
It is important that your appliance, your portafi lter and the cup are correctly heated before the brewing process begins to ensure that the water does not cool down.
The ideal pressure for espresso preparation is 9 bar. The recommended pressure of 8 to 10 bar is based on a deviation of one bar above or below this fi gure.

How to prepare espresso (espresso and caff è doppio)
Cups should always be pre-warmed to ensure a perfect espresso. Store your cups upright on the appliance’s cup warming tray. Be careful when you touch the cup warming tray as it becomes very hot. When grinding your coff ee beans make sure that they are fi nely ground.
If the beans are ground too coarsely, this will result in the espresso having a bitter aroma.

Fill the water tank with fresh tap water up to the “MAX” mark.
Make sure that the control knob for steam/water dispensing is set to the vertical position (“Off ” position).
Turn the appliance on and wait for it to heat up and for the symbols on the buttons to stop fl ashing.
Place the portafi lter with the basket for your desired cup volume on the appliance’s group head. Following this, align the portafi lter to the “ ” mark and turn it anticlockwise to the “ ” position. When doing so, hold onto the side of the appliance or the water tank.
Place the desired cup/s on the drip grid under the outlet spout.
To warm the portafi lter, basket, cup/s and group head, dispense the desired amount of water by selecting “ ” for one cup or “ ” for two cups.
Following this, pour away the water and repeat the process again.
Remove the portafi lter by turning it in the opposite direction “ ”.
Remove the fi lter basket from the portafi lter by levering it out with a spoon. Warning! The portafi lter and basket will be very hot!
Dry the basket thoroughly and carefully insert it into the portafi lter.
Use the measuring spoon to evenly spread the freshly ground coff ee into the desired portafi lter basket. We recommend using digital scales to precisely measure the amount of coff ee grounds, particularly when you fi rst start using the espresso machine. Use approx. 7 g of coff ee grounds for 1 cup and approx. 14 g for 2 cups (1 heaped measuring spoon = approx. 7 g).
Gently tap the portafi lter on the work surface or a tamping mat to spread the coff ee grounds as evenly as possible, thus ensuring that they are well compacted.
Use the tamper to press the coff ee grounds down evenly and vertically. When doing so, pay attention to the “MAX” marking on the portafi lter.
Skim off any excess coff ee grounds from the edges of the portafi lter.
Place the portafi lter on the appliance’s group head and then turn it to “ ” to attach it.
Place the desired number of cups (one or two) on the drip grid under the outlet spout.
Select “ ” for one cup or “ ” for two cups.
The brewing process will begin in a few seconds and the selected button will fl ash.
The appliance automatically stops the brewing process when it is fi nished.
To remove the portafi lter from the group head, turn it away from the appliance to the “ ” position.
Place the portafi lter on the drip grid to cool down. The spout on the group head is designed to fi t into the two notches on the drip grid for this.
Remove the fi lter basket from the portafi lter by levering it out with a spoon.
Make sure that you remove all coff ee grounds from the fi lter basket after each use and clean it thoroughly under running water.
Before drinking your espresso we recommend stirring it with a spoon to release all its aromas.

PLEASE NOTE

If there is no water in the water tank when you start the brewing process, then the ON/OFF button will fl ash and the appliance will not operate.
The appliance will automatically turn itself off after approx. 30 minutes.
Empty the drip tray regularly and/or when you see the red fl oat protruding out of the opening in the drip grid.

How to prepare coff ee using pads
Prepare the coff ee as described above but use a coff ee pad instead of freshly ground coff ee. When preparing coff ee with pads, use the portafi lter basket without the “MAX” marking on the inside and with the “pad” lettering on the outside. Make sure that the coff ee pad is completely inserted into the fi lter basket before attaching the portafi lter to the device.

PLEASE NOTE

Do not use the tamper to press the coff ee pad down.

How to froth milk
To make perfect frothed milk the milk should fi rst be cooled. Please note that the consistency of frothed milk will vary depending on the temperature, type of milk or its fat content. Only use milk or plant-based milks such as soy milk. Please note that not all plant milks are suitable for frothing.

When fi lling the milk pitcher with cold milk, do not fi ll it beyond the maximum 120 ml mark as the milk could otherwise boil over during frothing.
Make sure that the control knob for steam/water dispensing is set to the vertical position (“Off ” position).
Move the steam wand to the side. When doing so, only touch its handle.
Press the “ “ button and wait until the symbol stops fl ashing.
Place a suffi ciently large, empty container under the steam wand and turn the steam/water dispensing knob downwards in an anti-clockwise direction. This will empty the pipes and water vapour will come out.
Wait for a moment until only water vapour is coming out and then turn off the knob.
Insert the steam wand into the milk at the pitcher’s pouring spout, keeping the wand parallel to the milk, and then hold the pitcher parallel to the work surface.
The steam wand should be kept just below the surface of the milk.
Slowly turn the control knob downwards.
Use your other hand to touch the bottom of the milk pitcher to check the milk’s temperature.
When the pitcher is warm and froth is rising to the surface, insert the steam wand further into the milk so that it cannot draw in more air. The milk should come to a rolling boil.
Turn the control knob off when the milk pitcher is hot and the milk has the desired froth consistency.
Do not remove the steam wand from the milk until you have turned off the knob.
Gently shake the milk pitcher in circular movements before carefully tapping it on the work surface to remove any large air bubbles and evenly distribute the froth.
Use a damp cloth immediately after this to remove milk residues from the steam wand. This will prevent the milk from baking on.
You can now use the frothed milk to make your desired beverage, such as cappuccino.
To do this, press the “ ” button again, hold another container under the steam wand and turn the control knob downwards to dispense hot water. The pipes will immediately be re-fi lled with water.
Turn the control knob off again.
You can now continue as described in the “How to prepare espresso” section.

PLEASE NOTE

Make sure that the milk does not get too hot and burn.
It is essential that you clean the steam wand every time you use it with milk. See the instructions in the “Cleaning and care” section for this.

Adjusting the water quantity for the espresso function

When preparing espresso you can individually set the water quantity in line with your preferences. The water quantity per cup can be set from approx. 50 ml to approx. 100 ml. When making two cups, the appliance can be set to dispense between approx. 80 ml and 210 ml.

PLEASE NOTE

These quantities refer solely to the quantity of water which is dispensed during the process.
If you change this quantity, then you must also adjust the amount of coff ee grounds which you use. We recommend a brewing ratio of 1 to 2. In other words, two grammes of espresso will be extracted from every gramme of coff ee grounds. 18 g of coff ee grounds will thus, for example, produce 36 g of espresso.
Preparation of a perfect espresso depends on many factors, such as the grinder setting for the coff ee beans, how they have been roasted and the water temperature and quantity. It is therefore a matter of personal taste. After just a short time using the appliance you will have no problems preparing your personal perfect espresso.

Prepare the appliance for use.
Place one or two cups under the portafi lter’s outlet spout as desired.
Press the desired “Number of cups” button for which you want to change the water quantity until the acoustic signal sounds.
The adjustment process for the selected button has now been activated.
Press the button again to start the brewing process.
If you press the button again, this will stop the brewing process and the appliance will store this water quantity in its memory.
To re-set the water quantity to the default setting, press the “ ” and “ ” buttons simultaneously until the acoustic signal sounds. If you now use the appliance with the standard setting, then it will dispense the pre-set water quantity

Cleaning and Maintenance

This chapter provides you with important notices with regard to cleaning and maintaining the device. Please observe the notices to prevent damages due to cleaning the device incorrectly and to ensure trouble-free operation.

**Safety information

** Please observe the safety instructions, before cleaning your device:

The device must be cleaned at regular intervals and limescale should be removed.
Pull out the mains plug before cleaning the device.
Do not submerse the appliance in water or other liquids and do not put it in the dishwasher.
The appliance’s surfaces can become very hot during use. There is a risk of burns. Wait until the appliance has cooled down.
Do not use any aggressive or abrasive cleaning agents or solvents.
Do not scrape off stubborn dirt with hard items.

Cleaning

Appliance

The appliance can be wiped with a damp cloth. Following this, dry it thoroughly.

Hot water/ steam wand

Milk residues must be removed from the steam wand after each use. To do this, use the hot water function to rinse out the steam wand. Carefully remove the stainless steel sleeve from the steam wand by unscrewing its thread. Clean it thoroughly under running water. Wipe the steam wand thoroughly with a damp cloth. Make sure that theoutlet hole at the bottom is always unblocked. Following cleaning, screw the stainless steel sleeve back onto the steam wand.

Group head

Clean the group head after each use. After removing the portafi lter, wipe the entire surface with a damp cloth to remove any coff ee grounds. Re-attach the portafi lter minus the basket to the appliance and rinse the group head by carrying out a brewing process without coff ee grounds.

Accessories

Remove coff ee grounds from the portafi lter basket or throw the used coff ee pad away. Wash out the basket, portafi lter, milk pitcher and measuring spoon thoroughly in warm water. Remove the drip tray regularly and rinse it and the drip gid thoroughly under running water. Following this, dry the accessories thoroughly.

Descaling

Regularly decalcifying of your device will reduce the electricity used and prolong the life of the device.
The guarantee excludes devices which have stopped working or do not work properly due to lack of descaling.

A descaling warning will be given after approx. 500 cycles – all the symbols on the buttons will fl ash simultaneously 5 times. If you do not switch off the descaling warning, it will then appear again every time you turn on the appliance.

Fill the water tank up to the “MAX” mark with water and a commercially available descaling agent which is suitable for espresso machines. Read the instructions given on the descaling agent packaging for the correct mixing ratio.
Press the “ ” button to start a brewing process.
Following this, pour away the water.
Wait a few minutes and then repeat Steps 1 and 2 again.
You should also descale the hot water/ steam wand.
Dispense hot water until the steam wand stops automatically.
Rinse the water tank carefully.
Following this, fi ll it with fresh water (without descaling agent) and carry out at least 2 brewing processes before you use the appliance again with coff ee grounds.
To delete the descaling warning press the “ ”, “ ” and “ ” buttons simultaneously for approx. 3 seconds.

Troubleshooting

This chapter provides you with important notices with regard to operating the device. Observe the following notices to avoid dangers and damages:
Safety notices

Repairs of electrical appliances must be carried out by qualifi ed person who are trained by the manufacturer.
Repairs performed by untrained persons may result in considerable hazards for the user and damage the machine.

Troubleshooting table
The table below will help you to locate and solve small problems.

Problem	Possible cause	Possible solution
Water is leaking out of the bottom of the appliance.	The drip tray is full.

Empty the drip tray.
The water tank is not inserted into the appliance correctly.| Insert the water tank into the appliance correctly.
The appliance is defective.| Remove the plug from the socket. Do not continue to use the appliance. Contact our Customer Service.
Water is leaking out over the edges of the portafilter.| The portafilter has not been attached correctly.| Attach the portafilter cor- rectly.
There are some coffee grounds on the edge of the portafilter.| Remove the leftover coffee grounds from the edges of the portafilter.
The appliance does not work.| The plug has not been inserted into the power socket correctly.| Insert the plug into the power socket correctly. Con- tact our Customer Service if the appliance still does not start after this.
Milk does not froth.| The steam wand is blocked.| Clean the steam wand.
The milk is not cold enough.| Use cold milk from the fridge.
The “ ” and “ ” buttons are flashing quickly.| The turning knob was not turned off after using the hot water/ steam wand.| Turn the knob upwards to the “Off” position.
The “ ” and “ ” buttons are flashing quickly.| The appliance’s brewing temperature is too high.| Turn the control knob on and dispense some water into a container.
The “ ” button is flashing quickly.| The turning knob is still turned on 180 seconds after using the hot water/ steam wand.| Turn the knob upwards to the “Off” position.
All the symbols on the but- tons flash simultaneously 5 times.| The appliance must be descaled.| Descale the appliance.
The espresso is cold.| The appliance and thus the pipes inside it have not been pre-warmed.| Warm up the appliance as described in the “How to prepare espresso” section.
The cups have not been pre-warmed.| Pre-warm cups by placing them on the cup warming tray.
No crema.| The espresso beans have been ground too coarsely.| Use finer grounds.
The grounds have not been tamped enough or incor- rectly.| Press the grounds down more firmly.
The espresso is too weak.| The espresso beans have been ground too coarsely.| Use finer grounds.
Not enough coffee grounds.| Use more coffee grounds. Reduce the quantity which is dispensed.
The espresso is too strong.| The espresso beans have been ground too finely.| Use coarser grounds.
Too many coffee grounds.| Use less coffee grounds. Increase the quantity which is dispensed.

PLEASE NOTE

If you cannot solve the problem by carrying out the steps described above, our Customer Service will help you free of charge.
Clean the device before you send it to customer service.
Pour away the water which is left in the water tank and use the “steam function” to rinse out the residual water in the pipes. Push the red plug into the opening on the appliance housing under the water tank.

Disposal of the Old Device

Old electric and electronic devices frequently still contain valuable materials. However, they also contain damaging substances, which were necessary for their functionality and safety. If these were put in the non- recyclable waste or were handled incorrectly, they could be detrimental to human health and the environment. Therefore, do not put your old device into the non-recyclable waste under any circumstances.

PLEASE NOTE

U tilise the collection point, established in your town, to return and recycle old electric and electronic devices. If necessary, contact your town hall, local refuse collection service or your dealer for information.
Ensure that your old device is stored safely away from children until it is taken away

Disposal of the packaging
The packaging protects the device against damages during transit. The packaging materials are selected in accordance with environmentally compatible and recycling-related points of view and can therefore be recycled. Returning the packaging back to the material loop saves raw materials and reduces the quantities of accumulated waste. Take any packaging materials that are no longer required to “Green Dot” recycling collection points for disposal.

Guarantee

We provide a 24-month guarantee for defects caused by production or material faults, beginning on the date of purchase. Our guarantee is valid for Germany, Austria and the Netherlands. For all other countries, please contact us.
Your legal guarantee claims as per Art. 437 ff . German Civil Code (BGB) will remain unaff ected by this. You may exercise your statutory guarantee rights free of charge. The guarantee does not cover damage caused by improper handling or use of the product or defects which have only a minor impact on the product’s functionality or value. In addition to this, the guarantee also excludes parts which are subject to wear and tear; transport damages insofar as we are not responsible for them and damages caused by repairs which were not carried out by us.
This product has been constructed for non-commercial use (domestic use) and its performance is designed to meet the corresponding needs. The guarantee only covers commercial use insofar as it is comparable to domestic use. The product is not intended for any other type of commercial use. In the case of legitimate complaints we may either repair the defective product or replace it with a defect-free product at our discretion. Obvious defects must be notifi ed to us within 14 days of the product’s delivery. Any further claims are excluded. When making a guarantee claim please contact us before you return the product (always with the purchase receipt!). Our contact details (“Guarantor”) are provided at the beginning of this instruction manual.

Braukmann GmbH
Raiffeisenstraße 9 | D-59757 Arnsberg
Service-Hotline International:
Tel.: +49 (0) 29 32 / 80 55 4 – 99 | Fax: +49 (0) 29 32 / 80 55 4 – 77
eMail: kundenservice@caso-design.de | Internet: www.caso-design.de