Promethean TP-3192 ActivPanel LX Interactive Panel User Guide

: June 13, 2024
: Promethean

Promethean TP-3192 ActivPanel LX Interactive Panel

Copyright information

All software, resources, drivers and documentation supplied in the Promethean ActiveInspire download are copyright Promethean Limited 2023.

Promethean is owner of a number of trademarks in several jurisdictions across the world. The Promethean products documented in this guide include aspects which are protected under their respective patent, copyright, design copyright, registered design and trademark laws.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

VESA is a registered mark of Video Electronics Standards Association.

All other trademarks remain the property of their respective owners.

This guide is distributed online. It may only be reproduced for use within the institution in which the product is used. For use outside of your institution, no part of this guide may be reproduced, transmitted, stored in a retrieval system or translated into any other language without the prior permission of Promethean Limited.

Please note that the content in this guide is protected under copyright law. Although every care has been taken in the compilation of this guide, Promethean Limited accepts no responsibility for errors or omissions, or for damages resulting from the use of information contained within the following pages.

Overview

Interfaces

ActivPanel LX

USB-C
HDMI
TOUCH
USB
VGA
AUDIO IN
AUDIO OUT
HDMI 2
HDMI 3
USB PANEL
USB
TOUCH 2
LAN 1
LAN 2
RS232

Controls

ActivPanel LX

You can control the ActivPanel LX in the following ways:

With the buttons on the control panel on the front of the device.
With the buttons on the remote control.
Using touch to manipulate menus and controls on screen.

You can access basic controls, as well as On-Screen Display (OSD) menus for adjusting audio and visual settings.

Control panel

Input needed
Power on/off
Decrease volume
Increase volume
Freeze screen
Settings
Select source

The Power on/off button lights up to indicate whether the panel is powered on, in standby or in sleep mode.

Remote control

Power on/off
Confirm current selection/operation
cursor keys:
- up/down: select item to be adjusted
- left/right: adjust value of selected item
Back
Return to the active source
Freeze screen
Open source menu
Increase volume (+)
Decrease volume (-)
Touch on/off
Settings

Setup

Installing batteries in the ActivPanel LX remote control

Switching on the ActivPanel LX

Connecting a laptop or desktop computer to the ActivPanel

Selecting an HDMI source

Selecting an HDMI source on the ActivPanel

Selecting an HDMI source using the remote control

Operation

Accessing the menu using the remote control

Changing visual, audio and interaction settings

Changing visual, audio and interaction settings from the ActivPanel

Warranty, registration and suppor

Warranty

Promethean is confident in its product quality and to support this, offers an exceptional warranty for its parts and materials to be free of defects from date of installation (when registered). To view warranty information for your region, visit https://www.prometheanworld.com/activcare
The installation of this product should be completed by a Promethean trained installer or other qualified installer. Promethean cannot warrant any fault occurring due to improper installation.
This product is designed and manufactured to operate within defined design limits.
Use of components not supplied by Promethean or not meeting minimum specifications may impact performance and affect the warranty.

Registration

To ensure you maximize the standard warranty offered or if you have purchased an enhanced warranty and need to activate it, please register the product within 90 days of installation at: http://registration.prometheanworld.com

Support

If your Promethean product suffers a fault, please visit our Support Portal for initial troubleshooting: https://support.prometheanworld.com
If the troubleshooting does not correct the fault, please contact Promethean Technical Customer Support via our Support Portal: https://support.prometheanworld.com/contact

Troubleshooting

ActivPanel LX

If your ActivPanel LX is not operating correctly, please check the following table before contacting Technical Customer Support.

Problems	Solutions
No sound

Try increasing the volume of the speaker.
Check that the ActivPanel LX is not turned off.
Check the ActivPanel LX volume level.
Make sure the correct input is selected.
Make sure the correct cables are properly connected

Remote Control does not work|

Make sure the batteries are correctly inserted.
Take the batteries out and clean the terminals in the remote and the ends of the batteries.
If reinserting the battery has no effect, please replace the battery.

No power|

Make sure the AC power cable is securely connected to a power outlet.
Make sure the AC socket is properly connected.
Try another electrical device on the power outlet to ensure that there is an electrical current.