SHOCKFLO CS02 S1 Level 2 EV Charger User Guide
- June 13, 2024
- SHOCKFLO
Table of Contents
Charging steps
Download the Shockflo Mobile APP (iOS or Android) 
For i0S and Android: Scan the
QR code to download the SHOCKFLO mobile app directly. Or you can search
SHOCKFLO on App store or Google Play to download for free.
The App is compatible with the following phone systems: i0S 9.0 and above,
Android 5.0 and above.
Turn on Bluetooth and WiFi
Turn your phone’s Bluetooth setting ON and connect your phone to 2.4GHz WiFi.
Note: For phones below Andriod 12, you need to turn your phone’s Location
ON.
Sign up and Login
Please Sign up an account first.
If you already have an account, you can log in by entering your Email and
password.
Search and add the charger
- Clickthe “+” button on the upper right corner to search for devices and connect;
- You can also receive a shared device from others through the “messag- ing” page.
Note: If you can not find SHOCKFLO device, check your phones’ bluetooth to
make sure it is ON and restart the App. 
Configure the Network
Once you add the device successfully, you can start to configure the network.
Enter the device opera- tion page, and then click the icon on the upper right
corner to the setting. Configure the WiFi and password to connect the device
to 2.4GHz. Once the charger is connected to WiFi, you can control it
remotely, of course, youcan also choose to skip it.
Note: In the network configuration state, the OTA upgrade will prefer to
use wifi.
Only 2.4GHz WiFi can be connected without problem.
Start Charging
When you start charging, you can choose four modes – plug to play, app
control, card charging, scheduled charging. In the App, you can select the
charging station you want to control and click to enter the operation page.
Click the “Start” button to start charging.
Note:
If you choose a Bluetooth connection, Please ensure that the distance between
your cellphone and the charging station does not exceed 10 meters.
Finished Charging
You can finished charging by swiping the card or manipulating the APP, or you
can wait until it is fully charged and stop automatically.
Troubleshooting and Solution
- Unable to search for devices/Unable to obtain charging station information
- For Bluetooth connection, please make sure the Bluetooth is ON and distance between phone or tablet PC does not exceed 10 meters during using. For WiFi connection, please make sure that the charging station are connect to the available WiFi.
- Restart both Bluetooth/WiFi and the app and try again.
- Update the app to the latest version and try again.
- Make sure if there is no other accounts are connecting to the same device.
- he first account connected to the charging station through searching will be the master account, and other users can be shared by the master account to obtain the device. Or you can unbind the device from the current master account and re-create.
- When above all can not work, please power off the charging station for 5-10 seconds and restart again.
- The charging station cannot charge
- Check the charging is complete or not. The charging will stop automatically when complete.
- Check that the charging plug is correctly inserted into the EV port.
- Make sure that the Plug to Play button is ON in the app when you connect the adapter to the charging station directly. Otherwise, you need to operate the App to start charging.
- when above all can not work, please power off the charging station for 5-10 seconds and restart again.
- The device cannot be upgraded successfully
- Make sure your mobile phone or tablet PC is is connected successfully to the charging station via Bluetooth, or that the device is connected to an available WiFi.
- Make sure that your charging station is not working. It can not be upgraded while charging.
If you have any other questions, you can contact us through the feedback
button in the app or contact us by support@shockflo.com.
BRAND URL: Explore More About SHOCKFLO
https://www.shockflo.com
SERVICE CENTER:
APP Download and Quick User Guide Q&A etc.
https://www.shockflo.com/ev-station-sevice.html
SHOCKFLS
EMAIL: support@shockflo.com
BRAND URL: https://www.shockflo.com/
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