VIVITAR IPC 484 Smart Security Outdoor 1080p WiFi Camera User Guide
- June 13, 2024
- Vivitar
Table of Contents
VIVITAR IPC 484 Smart Security Outdoor 1080p WiFi Came
Package contents
- 1x Outdoor Camera (and built-in power cord)
- 1x Power Adapter
- 1x Installation Set
- 1x Foam
- 1x Quick Start Guide
Note: micro SD card not included
Description
- Speaker (Hear from the app)
- Camera Lens
- Night Vision
- Working Indicator
- Microphone
- Adjustment – turns in vertical direction
- Adjustment – turns in horizontal direction
- Reset Button
- Micro SD Slot
Before using the outdoor security camera: A class 4 or higher speed micro
SD memory card is needed for local storage propose. The camera maximum
supports the micro SD card up to 128GB.
Important: Only use the supplied power adapter. Before mounting the
camera, use your smartphone to test if the Wi-Fi signal be covered and strong
signal. Place the camera in a location with a clear, unblock field of view.
Installation
Installation – Connect the camera with the app
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Power the camera
Use the supplied power adapter to power on the outdoor security camera. The camera will be turned on automatically. -
App setup and installation
Search for BD Cam app in the App Store or Google Play Store, or scan the following QR code to download and install the app on your smart device .
-
Use the BD Cam app to complete the set up.
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Register an account
When starting the APP for the first time, the user needs to register a new account. Click the “Register” button to complete the account registration and log in.
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3.2 Add a smart camera
Tap ‘Add Device’ or the ‘+’ sign, select ‘Intelligent camera’ then ‘Scan code to add’ and confirm.
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You will be prompted to input your Wi-Fi network and password.
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NOTE: Check to be sure the camera is in pairing mode. While the camera is in pairing mode, the working indicator will blinking. If the working indicator is not blinking, hold and press the Reset button for 5 seconds, the camera will be restarted automatically
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Scan the QR Code with the device.
Click “I heard the beep” when the device sounds “dong dong dong”. You can then
complete the set up.
Note:
- a) Be sure to connect to a 2.4GHz Wi-Fi network that covers your installation location.
- b) One device can only be paired with one App account at a time, if the device has already been paired with an account, then it can’t be paired to another account.
The device can be removed from the app account by being deleted from the App. The device will be reset automatically once the blue light changes to a solid on.
Main Features
Main Features of the APP
- A. Device time (OSD) : OSD time reported by the device, showing the time in the current time zone
- B. High/standard definition switch: switch the camera definition
- C. Sound switch: Turn on or off the sound of the camera
- D. Screenshot: Capture the current screen played by the camera
- E. Voice intercom: Voice intercom can be performed with the camera
- F. Screen recording: Record the currently playing video played by the camera
- G. Full screen: can switch the live screen to landscape display
- H. Cloud storage: Display the status of the current cloud service package (not activated, activated, about to expire, and expired) I: time selection : select the time corresponding to the message column list
- J. Message: After the cloud service is activated, the current event message will be displayed, and the event video can be viewed; if the cloud service is not activated, the event message will not be displayed
- K. Configuration Center: You can operate the camera-related settings
- L. Action bar: Displays the function options supported by all devices
- M. Cloud storage playback: After purchasing the cloud service, the corresponding video can be displayed here
- N. SD card playback: Insert the SD card, the corresponding video can be displayed here
- O. Playback: You can drag the progress bar to play at different times playback video of.
Troubleshooting
Troubleshooting about the camera with APP
| PROBLEM | CORRECTIVE ACTION |
|---|---|
| Camera will not connect to my Wi-Fi network | – Make sure the Wi-Fi signal is |
flashing. If the Wi-Fi signal is not flashing, you will need to press and hold Reset Button (see the Description section).
– Make sure the Wi-Fi network is a 2.4GHz network, device will not connect to a 5GHz network.
– Test your Wi-Fi network work with other devices such as your phone or computer to make sure it is operation properly.
– The Wi-Fi connection may be out of range during pairing. Use your phone to check range, it is recommended to have at least 2 signal bars showing for proper connection.
– Your Wi-Fi network password is case sensitive, make sure you are
entering it correctly.
The camera is off-line| – There could be a temporary issue with your internet connection (e.g., service disruption). Please try again in a few minutes.
– Make sure your Wi-Fi router is turned On.
– The camera may not have power to it, make sure the wall switch and breaker is in the On position.
– Make sure the camera is getting a good signal from your Wi-Fi router. Use your phone to check range, it is recommended to have at least 2 signal bars showing for proper connection.
– The camera may have been disconnected from your Wi-Fi network, press and hold Reset Button(see the Description section) until you hear an audible tone.
Live video stream is slow to load| – Camera streaming issues may be caused by any of the following:
– Your phone’s cellular connection, which relies on mobile overage.
– Limited internet bandwidth at home, for example, other video streaming services running at the same time on your network can cause congestion slowing down the internet upload and download speeds.
– Wi-Fi reception may not be stable or work reliably if the camera’s Wi-Fi signal strength is less than 2 signal bars. You may need to install a Wi-Fi repeater or extender to boost the Wi-Fi signal.
How to reset the camera to renter pairing mode?| – Press and hold reset button
located at the back of the camera (see Description section) until you hear an
audible tone.
The camera is not recording?| – Make sure Record Switch is turned On in APP,
under SD Card Settings. This is located in Settings menu on the upper right
corner in the control panel.
– Make sure that the microSD card is installed correctly. To confirm the camera is recognizing the microSD card, go to the SD card Settings in the Settings menu and make sure microSD Card capacity shows Total capacity, Used and Free space. If this does not appear you may consider reformatting the microSD card.
– WARNING: Reformatting microSD card will delete all videos stored on
card. Please go through the troubleshooting section before doing so.
---|---
How do I set the camera to Event or Continuous
Recording?
| – In the Settings menu under SD card settings make sure Record Switch is
Turned ON and then select Event Recording or Continuous Recording.
How do I check the available space on the SD card?| – In the Settings menu
under SD settings, you will see Used Space and Free Space.
– Note: Camera only support 128GB or less microSD cards with FAT32
format.
What happens when the microSD card reaches full capacity?| – On the microSD
card reaches full capacity, new videos will start rewriting(deleting) over the
oldest videos.
Can I use a new microSD card if I do not want to record over existing videos?|
– Yes, you can use a new microSD card if you do not want to record over
existing videos by removing the side cover on the camera and replacing the
exiting microSD card with a new one as long as it does not exceed 128GB. Once
this is completed you will need to format the microSD card by going to the SD
card settings in the Settings menu and pressing Format SD Card then Confirm.
– WARNING: Reformatting microSD card will delete all content stored on card.
Why can’t I receive alarm messages on my phone?| – Make sure that the notification push permission of the APP in the
smartphone settings is
– turned on. Then open the message notification in the notification settings of the APP, and the current time is not in the planned time period for stopping the notification.
– Normally, it will appear in the smartphone notification bar when an event is detected. Messages.
Why the camera can ’ t be operated by a shared account?| – For security
reasons, the permissions of the shared account are restricted, and the device
cannot be operated. If others want to operate the camera, they can log in
directly with the bound account and password.
What should I do if I need to change a Wi-Fi to connect the camera?| – There
are two methods:
– The camera does not change the place and can search for the new
Wi-Fi, in the parameter setting menu >> change the Wi-Fi connected to the device >> change the corresponding Wi-Fi;
– The camera has changed the place and can’t find the new Wi-Fi, reset the camera to factory settings, and reconfigure the network.
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FCC
FCC Statement
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. This
device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
- this device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement:
The equipment complies with FCC Radiation exposure limits set forth for
uncontrolled enviroment. This equipment should be installed and operated with
minimum distance 20cm between the radiator and your body.
VIVITAR WARRANTY
This warranty covers the original consumer purchaser only and is not transferable. This warranty covers products that fail to function properly UNDER NORMAL USAGE, due to defects in material or workmanship. Yourproduct will be repaired or replaced at no charge for parts or labor for a period of one year. What Is Not Covered by Warranty: Damages or malfunctions not resulting from defects in material or workmanship and damages or malfunctions from other than normal use, including but limited to, repair by unauthorized parties, tampering, modification or accident. To Obtain Warranty Service and Troubleshooting Information: Call 1-800-592-9541 or Visit our website at www.vivitar.com. To receive Warranty service along with the name and address of an authorized product service center, the original consumer purchaser must contact us for problem determination and service procedures. Proof of purchase in the form of a bill of sale or receipted invoice, evidencing that the Product is within the applicable Warranty period(s), MUST be presented in order to obtain the requested service. It is your responsibility to properly package and send any defective products along with a dated copy of proof of purchase, a written explanation of the problem, and a valid return address to the authorized service center at your expense. Do not include any other items or accessories with the defective product. Any products received by the authorized service center that are not covered by warranty will be returned unrepaired. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE SHALL APPLY.DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON DISTRIBUTOR. REPAIR, REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE – AT DISTRIBUTOR’S SOLE DISCRETION -ARE THE EXCLUSIVE REMEDIES OF THE CONSUMER. IN NO EVENT WILL DISTRIBUTOR, ITS MANUFACTURERS, OR SAKAR INT. BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT AS STATED HEREIN, NO OTHER WARRANTIES SHALL APPLY. NOTWITHSTANDING THE FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED THE PRODUCT AND IS NOT TRANSFERABLE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on warranties, so limitation or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state or province to province. Contact your authorized retailer to determine if another warranty applies. This product is manufactured, distributed and sold by SAKAR International, Inc. All other trademarks are the property of the respective owner, who has not sponsored, endorsed or approved this product.
Technical Support
- For technical support issues please visit our website at www.vivitar.com.
- You can find manuals, software and FAQ’s on the website. Cant’t find what you are looking for? E-mail us at support@vivitar.com. and one of our technical support team members will answer your questions.
- For phont support in the US please call 1-800-592-9541.
- SAKAR / VIVITAR INTERNATIONAL 195 Carter Drive Edison, NJ 08817
© 2009-2022 Sakar International, Inc. All rights reserved.
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