SoundCore Life Q20+ Headphones A3045 User Manual

SoundCore Life Q20+ Headphones A3045

USER MANUAL

SUPPORT

For FAQs, detailed user manual and more information, please visit
www.soundcore.com/support

APP

Download the Soundcore app for EQ settings, ANC mode selection and firmware update.

CHARGING

Fully dry off the USB charging port before charging.

POWERING ON/OFF

Press and hold the power button for 3 seconds to power on/off.

PAIRING

When powered off, press and hold the power button for 5 seconds until the LED flashes blue to enter the Bluetooth pairing mode.

DUAL PAIRING

When successfully connected with the first device, press twice the power button to pair with another device.

CONTROLS

AMBIENT SOUND

ANC (Active Noise Cancellation): Reduce unwanted background noise.

Transparency: Stay aware of your surroundings while listening to music.

AUX

Play audio on an external device by plugging in a 3.5mm AUX cable.

RESET

Press the power button and volume up button simultaneously for 5 seconds to reset the headphone.

Customer Service

• 18-month limited warranty
• Lifetime technical support

Our warranty is additional to the legal rights consumers have buying this product.

Germanysupport.mea@soundcore.com (For Middle East and Africa Only)

support@anker.com

+1 (800) 988 7973 (US) Mon-Fri 9:00 – 17:00 (PT)

+44 (0) 1604 936200 (UK) Mon-Fri 6:00 – 11:00 (GMT)

+49 (0) 69 9579 7960 (DE) Mon-Fri 6:00 – 11:00

Input: 5V 0.65A

Charging time: 3 hours

Playtime (varies by volume level and content): 40 hours

Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

ANKER TECHNOLOGY (UK) LTDSuite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA, United Kingdom

Anker Innovations Deutschland GmbHGeorg-Muche-Strasse 3, 80807 Munich, Germanysupport

FAQ

What should I do if my over-ear headphones are not found on the

Soundcore App?

You can try the general troubleshooting steps and let us know if it works:

1. Upgrade the Soundcore App.

2. Forget the pairing record on your device and turn off the Bluetooth on your phone.

3. Reset the headphones.

4. Enable Bluetooth on your phone. You should find the device name on the Bluetooth list.

5. Select the headphones and start pairing. A blue light will flash slowly, indicating that pairing is successful.

Once done, open the Soundcore App and try the following steps:

– Connect the headphones to the phone
– Open the Soundcore app, pull down my device to the bottom and click ”Add Devices”
– Then choose Headphones and then it will pop up the headset’s name for you to connect.
– If you did not get the pop-up screen, please click Set Up Manually
– Open the Soundcore app, and you will see “Life Series” on the home page- just click it-then you will see the name of the headphones on the list- Click “connect”

What should I do if my over-ear headphones have no sound or can’t pair

with a device?

You can try the general troubleshooting steps when you encounter sound and pairing issues and let us know if it works:

1. “Forget” the headphones in your device’s Bluetooth history.

2. Reset the headphones.

3. Try connecting the headphones with another device.

Here are tips to reset Soundcore’s over-ear headphones:

charging
A3021| Hold the Bluetooth and Play buttons for 5 seconds when pairing
A3023| Hold down Multifunction Button (MFB) and Volume+ for 5 seconds when inserting a USB charger
A3025/A3024| Hold down the Power button and Volume+ for 5 seconds when inserting a USB charger
A3032/A3033| Hold down the Power button and Volume+ for 5 seconds when charging
A3045| Hold down the Power button and Volume+ for 5 seconds when inserting a USB charger

What should I do if my over-ear headphones cannot charge?

You can try the general troubleshooting steps when you encounter charging issues and let us know if it works:

-Try using a different wall charger and cable to charge the headphones for at least 24 hours. It does not matter if the indicator is on or off. (We recommend using a 5V charger)

– Make sure the wall charger and cable that you’re using is working fine on other devices.

What should I do if the sound of my over-ear headphones is crackling?

You can try the general troubleshooting steps and let us know if it works:

1. “Forget” the headphones in your device’s Bluetooth history.

2. Reset the headphones.

3. Try connecting the headphones with another device.

Here are tips to reset Soundcore’s over-ear headphones:

charging
A3021| Hold the Bluetooth and Play buttons for 5 seconds when pairing
A3023| Hold down Multifunction Button (MFB) and Volume+ for 5 seconds when inserting a USB charger
A3025/A3024| Hold down the Power button and Volume+ for 5 seconds when inserting a USB charger
A3032/A3033| Hold down the Power button and Volume+ for 5 seconds when charging
A3045| Hold down the Power button and Volume+ for 5 seconds when inserting a USB charger

How to Identify Genuine soundcore Products

We know you love our products and want to make sure you’re getting the real deal. That’s why we’ve put together some tips on how to spot a genuine soundcore product.

1. Always buy from our authorized partners.

We’ve got a list of trusted retailers and distributors on our website, so make sure to check it out before making a purchase. If you’re buying from a third- party seller, be sure to check their reviews and ratings to ensure they’re legit.

https://www.anker.com/wheretobuy

2. If you’re purchasing offline, look for the security code on the package.

This code can be verified on our website to ensure authenticity. Please note that the security code is only printed on offline products and is not available for all countries.

3. If you can’t verify your product through the security code, it doesn’t necessarily mean it’s a fake.

We promise that all products purchased through our authorized retailers and distributors are genuine.

https://www.anker.com/verify

And if you do happen to have any issues with your soundcore product, we’ve got you covered with our hassle-free warranty. Just make sure to purchase directly from us or our authorized resellers to be eligible for warranty claims.

What should I do if the volume of my over-ear headphones is too low?

You can try the general troubleshooting steps when you encounter sound and pairing issues and let us know if it works:

1. “Forget” the headphones in your device’s Bluetooth history.

2. Reset the headphones.

3. Try connecting the headphones with another device.

4. Turn up the volume on the headphones and the connected device at max.

Here are tips to reset Soundcore’s over-ear headphones:

charging
A3021| Hold the Bluetooth and Play buttons for 5 seconds when pairing
A3023| Hold down Multifunction Button (MFB) and Volume+ for 5 seconds when inserting a USB charger
A3025/A3024| Hold down the Power button and Volume+ for 5 seconds when inserting a USB charger
A3032/A3033| Hold down the Power button and Volume+ for 5 seconds when charging
A3045| Hold down the Power button and Volume+ for 5 seconds when inserting a USB charger

Guide to Locating the Serial Number (SN) of Your soundcore Headphones

The product’s serial number is a unique identifier that differentiates it from other products of the same brand or model, tracking key information such as production batches, dates, and warranty periods. This is distinct from the software serial number in the supporting soundcore APP. For warranty claims, submit the product serial number, not the software SN.

We’ve provided SN locations for reference. Most soundcore products on sale can be identified by a 16-digit number on the packaging, e.g., SN: XXX123.

1. True Wireless Earbuds

Life A3i

| On the bottom of the charging case
A3943/A3944| Life Note E/Life P2 Mini
A3945| Life Note 3S/Life Note 3R
A3947| Liberty 4 NC| Inside the charging case lid
A3948| A20i

A25i

A3949| R50i

P25i

P20i

A3991| Life P2i
A3983/A3993| Life P3i/P3i

Life Note 3i/Note 3i

A3910| Liberty Air 2
A3922| Life Dot 2
A3904| Spirit Dot 2
A3936| Space A40| Inside the charging case hinge
A3939| Life P3
A3926| Life Dot 2S
A3933| Life Note 3
A3919| Life P2
A3908| Life Note
A3927| Life A1
A3931| Life Dot 2 NC/Life Dot 2 XR| Inside the charging case cap
A3935011| Life A2 NC
A3935012| Life A2 NC+
A3918| Spirit X2
A3909| Liberty 2 Pro
A3913| Liberty 2 Pro

2. Over-ear Headphones

earcup (rotate anticlockwise)

3. Neckband Headphones&soundcore Frames

If you can’t find the SN or the SN is illegible, a picture of the product itself with the Anker or soundcore logo showing is also helpful for the warranty claim.

How to Reduce the Noise of My Over-Ear Headphones When ANC Is Enabled

You can try the general troubleshooting steps when you encounter sound and pairing issues and let us know if it works:

1. “Forget” the headphones in your device’s Bluetooth history.

2. Reset the headphones.

3. Try connecting the headphones with another device.

Here are tips to reset Soundcore’s over-ear headphones:

inserting a USB charger
A3032/A3033| Hold down the Power button and Volume+ for 5 seconds when charging
A3045| Hold down the Power button and Volume+ for 5 seconds when inserting a USB charger

What should I do if my over-ear headphones disconnect from the connected

device?

You can try the general troubleshooting steps:

1. Upgrade the Bluetooth driver of your device to the latest version (Bluetooth drivers must come from the specific manufacturer of your laptop model. Download and install the appropriate Bluetooth driver from the laptop vendor’s website).

2. “Forget” the headphones in your device’s Bluetooth history.

3. Reset the headphones.

4. Try using them in wired mode to see if there are any differences.

5)  Ensure no physical objects are hindering the Bluetooth connection from the headphones to the connected device (such as a doorway or wall as it can cause interference).

Here are tips to reset Soundcore’s over-ear headphones:

when charging
A3021| Hold the Bluetooth and Play buttons for 5 seconds when pairing
A3023| Hold down Multifunction Button (MFB) and Volume+ for 5 seconds when inserting a USB charger
A3025/A3024| Hold down the Power button and Volume+ for 5 seconds when inserting a USB charger
A3032/A3033| Hold down the Power button and Volume+ for 5 seconds when charging
A3045| Hold down the Power button and Volume+ 5 seconds when inserting a USB charger

Major Differences Between Over-Ear Headphones

In this article, we will introduce the main differences between soundcore Life series headphones, Space Q45 and Q20i. Whether you’re looking for better product size, noise-canceling technology or long battery life, we’ve got you covered. So, let’s dive in and find the perfect headphones for you.

Here’s a table showing basic information on over-ear headphones.

1. Specifications

2. Playtime and Battery

3. Functions Related

*Note:

1. NFC: An abbreviation for Near-field communication. NFC offers a low-speed connection through a simple setup that can be used to bootstrap more capable wireless connections. Just tap Android phones on the right ear cup of headphones to begin fast pairing.

2. For Life Q30 and Life Q35’s NFC functions, please note:

– iOS system is not compatible with NFC

– Android phones used for extra-fast pairing must support NFC

– The phone should be attached to the NFC sensing area to make sure it works

3. ANC: An abbreviation for Active Noise Canceling. The hybrid active noise cancellation adopted by the headphones can detect and cancel out a wide range of low and mid-frequency noises such as cars and airplane engines.

4. Transparency Mode: Let the sounds of the world into your personal space when you need to talk to someone or have more awareness of the surroundings.

4. Bluetooth Related

*Note:

1. Multipoint Connection: Connect two devices at once for easy switching.

5. Earpads Dimensions

6. Package Contents

7. Key Features

How to Reset Your soundcore Headphones

Welcome to our guide on ‘How to Reset Your soundcore Headphones’. If you’ve been experiencing issues with your headphones or simply want to start afresh, this article is designed to provide you with a step-by-step process to successfully reset your device. This guide covers the reset procedures for most soundcore headphones currently on the market. Stay tuned as we walk you through this simple yet essential procedure.

1. True Wireless Earbuds

case open.

2. Press and hold the charging case button all the way down for 10 seconds until the LED indicators flash white rapidly three times.

A3953| Liberty 4| Put the earphones into the charging case, keep the charging case cover open, and hold down the charging case button for 10 seconds:

1. The breathing lamp blinks three times (500ms/ time), indicating that the reset is successful.

2. The rear breathing lamp flashes for 1 second, indicating a pairing request.

3. After connecting the device successfully, keep on for 1 second and breathe for 2 seconds.

A3952| Liberty 3 Pro| 1. Place the earbuds in the charging case and leave the cover open.

2. Press and hold the button on the case for 10 seconds until the LED indicators inside flash 3 times quickly. When the LEDs start flashing fast, it confirms that the reset was successful and the earbuds have entered pairing mode.

A3850| VR P10| 1. Place the earbuds in the charging case and leave the case open.

2. Press and hold the button on the case for 10 seconds until the LED indicator on the charging case flashes red for 3 times after the red lights flashes for 3 seconds, it will turn to blue lights in flashing which means it is in pairing mode. This confirms that the reset was successful and your earbuds can be connected normal.

A6610| Sleep A10| 1. Place the earbuds in the charging case and leave the case open.

2. Press the button on the charging case for 10 seconds until the LED indicators inside the case flash fast 3 times and then flash in sequence. This confirms that the reset was successful and your earbuds can be connected normally.

A3961| Sport X10| 1. Place the earbuds in the charging case and leave the case open.

2. Press and hold the button on the charging case for 10 seconds until the LED indicators on the case flash white 3 times and then flash in sequence. This confirms that the reset was successful and your earbuds can be connected normally.

A3951| Liberty Air 2 Pro| 1.Place the earbuds into the charging case and leave the case open.

2.Press and hold the button on the case for 10 seconds until the earbud LED indicators flash red 3 times and then turn white.

A3930| Liberty 2 Pro Upgraded Version
A3909| Liberty 2 Pro
A3913| Liberty 2
A3948| A20i/A25i| 1. Place the earbuds in the charging case and leave the case open.

2. Press and hold the button on the case for 10 seconds until the LED indicator on the charging case flashes red 3 times. Then wait for 4 seconds until the LED indicator rapidly flashes white.

A3949| R50i/P25i/P20i| 1. Take the earbuds out of the case.

2. Within one minute of the earbuds powering on, tap and hold the touchpads on both earbuds for 10 seconds until you hear a notification sound.

A3936| Space A40| 1. Place the earbuds in the charging case and leave the case open.

2. Press and hold the button on the case for 10 seconds until the LED indicator flashes 3 times.

A3943/A3944| Life Note E/Life P2 Mini
A3982/A3992| Life Dot 3i/Life A3i| 1. Put the earphone into the charging case

2. Open the charging box cover

3. Hold down the charging box button for 10 seconds

4. The charging case flashes red light for 3 times

A3945| Life Note 3S/Life Note 3R| 1. Leave the case open

2. Press and hold the button on the case for 10 seconds until 3 LED indicators on the charging case flash white simultaneously for 3 times

A3991| Life P2i| 1. Place the earbuds in the charging case and leave the case open.

2. Press and hold the button on the case for 10 seconds until the LED indicator on the charging case flashes red 3 times. Then wait for 4 seconds until the LED indicator rapidly flashes white.

A3983/A3993| Life P3i/P3i/Life Note 3i/Note 3i
A3910| Liberty Air 2| 1. Open the charging case

2. Press and hold the button behind the charging case for 10 seconds. The LED indicators of the earbuds will flash red 3 times and then the right LED rapidly flash white

A3931| Life Dot 2 NC/Life Dot 2 XR
A3935011| Life A2 NC
A3935012| Life A2 NC+
A3922| Life Dot 2| 1. Place the earbuds into the charging case and make sure they are being charged.

2. Press and hold the button on both earbuds for 8 seconds. The LED indicators will flash red 3 times and then turn white.

A3918| Spirit X2| 1. Open the charging case

2. Press and hold the button behind the charging case for 10 seconds. The LED indicators of the earbuds will flash red 3 times and then turn white.

A3904| Spirit Dot 2| 1. Place the earbuds into the charging case and make sure they are being charged for at least 10 seconds.

2. Keep the case open and continuously press the button on both earbuds 5 times until the LED indicators flash red 3 times.

A3939| Life P3| 1. Place the earbuds into the charging case and keep the case open.

2. Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously.

A3933| Life Note 3
A3926| Life Dot 2S| 1. Place the earbuds into the charging case and make sure they are being charged.

2. Press and hold the button on both earbuds for 8 seconds until the LED indicators on earbuds flash red for 3

times.

A3919| Life P2| 1. Place the earbuds into the charging case and make sure they are being charged.

2. Press and hold the button on both earbuds for 3 seconds. The LED indicators will flash red 3 times and then turn white.

A3908| Life Note
A3927| Life A1| 1. Place the earbuds into the charging case and make sure they are being charged.

2. Press and hold the button on both earbuds for 8 seconds. The LED indicators will flash red 3 times and then turn white.

2. Over-ear Headphones

and hold the power button & “+” button together for 5s (red LED flash 3 times) when the headset is powered on

Note: After restoring to factory settings, all function switches will be restored to their default settings. For example, after restoring to factory settings, the wear detection function will be restored to the default closed state. Please reset the function switches according to personal usage habits.

A3004| Q20i| Press and hold the “Volume+” and the power button simultaneously for 5 seconds when the headset is powered on
A3040| Space Q45| Press the “Volume+” button and “Volume-” button simultaneously and hold for 5 seconds (battery light flashes 5 times)
A3512| AnkerWork H300 Mono Headset
A3023| Life 2| Hold down the power button and “Volume+” for 5 seconds when inserting USB charger
A3032| Life Q10
A3025| Life Q20
A3045| Life Q20+
A3031| Soundcore Votex
A3027| Life Q35| Hold down the power button and “Volume+” for 5 seconds
A3028| Life Q30
A3029| Life Tune
A3030| Life Tune Pro
A3510| Anker PowerConf H700| Hold down the power button and rotation button+ for 5 seconds
|

3. Neckband Headphones&soundcore Frames

for 10 seconds until you hear the voice prompt.
A3213| R500/Life U2i| Press the the power button and Volume+ for 5 seconds in charging status
A3212| Life U2| 1. Press and hold the power button and “Volume+” button for 5 seconds to clear the Bluetooth pairing information.

2. Then the device finishes the reset after the red light flashes twice.

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