SoundCore Space Q45 Headphones A3040 User Manual

: June 13, 2024
: Soundcore

SoundCore Space Q45 Headphones A3040

SoundCore Space Q45 Headphones

USER MANUAL

APP

Download the soundcore app to customize ambient sound, adjust EQ settings, update firmware, and explore more.
If your headphones cannot connect with the soundcore app, update it to the latest version in your mobile app store.

WEARING

Wear the headphones with the “L” logo on your left ear and “R” logo on your right ear. Adjust the length of the headband for a comfortable fit.

CHARGING

Fully dry off the USB port before charging.
Do not turn on your headphones while charging.
Use a certified USB-C charging cable and charger to prevent any damage.

POWERING ON & PAIRING

Press and hold the power button for 2 seconds to turn on.
The headphones will automatically enter Bluetooth pairing mode when connecting for the first time.
Select “soundcore Space Q45” on your device’s Bluetooth list to connect.

MULTIPOINT CONNECTION

The headphones can connect with two devices at the same time. When already connected to one device, press the power button twice to pair with another device.

In the soundcore app, go to settings and select Dual Connections > Connect New Device.

MANUAL PAIRING

To manually enter Bluetooth pairing mode when the headphones are off, press and hold the power button for 5 seconds until the LED flashes blue.

BUTTON CONTROLS

CONTROLS

NOISE CANCELLATION

To reduce ambient noise, switch to noise cancellation (default) via NC button and customize in the soundcore app.

Adaptive Noise Cancelling: Adjust the level of noise cancellation automatically for various scenarios.
Custom Noise Cancelling: Set the level of noise cancellation manually.

TRANSPARENCY

To stay aware of your surroundings while listening to music, switch to transparency via NC button and customize in the soundcore app.

Talk Mode: Voices stand out more clearly from other ambient sounds.
Custom Transparency Mode: Set the level of transparency manually.

LDAC

Use devices powered by Android 8.0 or later to experience LDAC quality sound.
LDAC provides higher quality sound, increases power consumption, and reduces playtime.
Enable LDAC in a low-interference environment to ensure a stable Bluetooth connection.

1. Go to settings in the soundcore app. 2. Click on “Sound Mode”.

LDAC

WIRED LISTENING – AUX

AUX

Play audio on an external device by plugging in a 3.5mm AUX cable. Wired listening will turn off Bluetooth mode automatically.

RESET

You might need to reset your headphones if you experience connectivity or function issues.
Delete the pairing history from your Bluetooth device first.
Press the power and volume up buttons simultaneously for 5 seconds until the LED flashes red three times.

LED LIGHT GUIDE

FIRMWARE UPDATE

You will be informed once the new version of firmware is detected when you connect the headphones with the app.
Ensure the headphones are powered on and connected to a device until the firmware update is complete. During the update, avoid any usage and ensure stable access to the internet.

SPECS

Specifications are subject to change without notice.

Input	5 V 0.7 A
Rated output power	2.2 mW
Battery capacity	750 mAh
Charging time	2 hours
Playtime (with ANC off)	Up to 65 hours
Playtime (with ANC on)	Up to 50 hours
Driver size 40 mm
Frequency response	20 Hz – 40 kHz
Impedance	16
Bluetooth version	5.3
Bluetooth range	15 m / 49 ft

FAQ

Unlock Our New Easy-To-Use Warranty Service

Hey soundcore fans,

We’re thrilled to introduce the Official Warranty Service feature in our app, designed to offer users a handy way to access product warranty information, usage guidelines, maintenance tips, and initiate returns or exchanges. (Ensure your soundcore App version is V3.2.7 or above).

With this feature, managing your product’s warranty details has never been easier. By uploading your purchase receipt, we can provide better support and ensure that your product lasts for years to come. You can also start return or exchange processes more conveniently. Our customer support team is happy to assist you, every step of the way.

To access the Official Warranty Service feature, follow these steps:

Open the app and click on the “Help & Feedback” page.
Click on the product you want to return or exchange to access the warranty service.
Upload your purchase receipt.
Start the return or exchange process if necessary.

Go on our Official Warranty Service feature today, and manage your products with ease.
Note: All of our products come with an 18-month warranty that covers any quality or manufacturing-related issue. Undamaged products may be returned for a refund within 30 days of the date of purchase. Once the returned item arrives back in the warehouse for inspection, the refund process will begin.

How to Enable Multipoint Connection on soundcore Space Q45 Headphones

This article will help you enable the multipoint connection on soundcore Space Q45. Connect with two Bluetooth devices simultaneously for easy switching between music, calls, and more. To use this feature, you should already have one Bluetooth device connected.

1. Pair Space Q45 headphones with the first Bluetooth device.

2. Double-click the Power button so that Space Q45 enters pairing mode again. The LED will flash blue.

3. On the second device, select “soundcore Space Q45” in the Bluetooth device list. The headphones will pair with the second device. The indicator should be steady blue for 3 seconds, then turn off.

How to Switch Between ANC, Normal, and Transparency Modes

Method 1 Press the NC button

Press the “NC” button to cycle between the modes. The order is Noise Cancelling (default) > Transparency > Normal.

Method 2 Use the soundcore app

Manually switch between the three modes and customize the level of noise cancellation and transparency.

Note: On the soundcore app, you can also customize the button functions by going to “Controls.”

How to Pair Space Q45 With a Different Bluetooth Device When They Are

Already Connected to Two Devices

If soundcore Space Q45 is already connected to two Bluetooth devices, double- clicking the power button won’t put the headphones in pairing mode. If you still need to pair a new device to Space Q45, there are two ways to do it:

1. Manually disconnect a connected device, so the headphones enter pairing mode. Do this by going into your device’s Bluetooth settings and disconnecting from soundcore Space Q45.

2. Go on the soundcore app and view the connection status and connected device history. Manually disconnect one of the devices and then connect a new device in the app.

How to Connect Space Q45 to the soundcore App

Follow these steps:

1. Download the soundcore app from the App Store or Google Play.

2. Pair soundcore Space Q45 with your phone.

3. Open the soundcore app, and go to Add Devices > Headphones. The app will identify your headphones, and you can press “Space Q45” to connect them.

How to Fix soundcore Space Q45 Headphones Battery Issues

Have you ever had issues with your Space Q45 headphones where they won’t charge, won’t power on, or the battery drains faster than expected? If so, don’t sweat, we’re here to help with some tips on how to resolve these problems.

If your Space Q45 won’t charge or power on, there are a few things you can do to try and fix the issue.

1. Try a different wall charger and cable

It’s best to use a 5V charger and a different cable to charge the headphones for at least 24 hours, regardless if the indicator light is on or off. Make sure that the cable is correctly plugged into both the headphones and the charger.

2. Check the wall charger and cable

Make sure the wall charger and cable you’re using work with other devices.

3. Reset Space Q45

Reset Space Q45 by holding the power button and Volume+ for 5 seconds.

When your headphones run out of battery quicker than expected, make sure they are fully charged before performing a battery test. After fully charging Space Q45, test the playtime again at 60% volume.

You may encounter this issue when you leave the headphones on when you’re not using them, listening to music at a high volume, pairing them with multiple devices simultaneously, or using noise canceling. You may also get this issue if the headphones are not charged properly.

We recommend you test the playtime again but at 60% volume.

Why the Soundcore app asks for location access?

The app doesn’t require location access under normal circumstances. If the current connection is not successful, the phone will search for the headphones using Bluetooth Low Energy (BLE). To enable Bluetooth BLE connection, location permission is required by the Google Android system.

When the app asks for location access, please close the app and try to pair again if you do not wish to share your location.

How to Fix soundcore Space Q45 Headphones Pairing Issues

This article will help you fix any connection issues you may have with soundcore Space Q45 headphones.

If Space Q45 fails to pair with your devices and has issues such as failing to reconnect with your device, or your phone cannot detect Space Q45 on the Bluetooth list, then these tips should help you resolve these issues.

1. For your Bluetooth device (phone/tablet/etc.)
Restart the Bluetooth device first, forget all the pairing records, and turn off Bluetooth.

2. Reset Space Q45
Hold the Power and Volume+ buttons down for 5 seconds to reset Space Q45. The indicator will flash red 3 times, which means that the reset was successful. If the indicator doesn’t do this, try resetting it again.

3. Pair the headphones to your device
Turn on your device’s Bluetooth, search for soundcore Space Q45, and pair.

4. Test your Space Q45 with a different Bluetooth device
Try connecting the headphones to another device to see if the issue still persists.

Soundcore Space Q45 Headphones FAQ

We have made a list of soundcore Space Q45 frequently asked questions from our valued customers. This FAQ includes links to articles where you can find more information.

How long does it take to fully charge Space Q45?

It takes around 2 hours to fully charge Space Q45 in a normal indoor environment, but charging may take a little longer in low temperatures.

What is Space Q45’s playtime on a full charge?

– Playtime with active noise cancelling off: 65 hours at 60% volume.

– Playtime with active noise cancelling on: 50 hours at 60% volume.

– A 5-minute charge gives you 4 hours of listening.

Note: Playtime may vary based on the audio content. If you use the headphones to make or receive calls, the playtime will be reduced as the microphone consumes more power than when you are listening to music.

Can I use Space Q45 while they’re charging？

No, Space Q45 cannot be used while charging.

What Bluetooth codecs does Space Q45 support?

Space Q45 supports AAC, SBC, and LDAC.

What’s the difference between Adaptive Noise Cancelling and Custom Noise Cancelling?

1. Adaptive Noise Cancelling: Automatically adjusts the noise reduction level according to the level of noise from your surroundings.

2. Custom Noise Cancelling: Manually choose from 5 levels of noise reduction. Higher noise reduction levels mean that more low-frequency noises are blocked out.

How do I activate voice assistants like Siri?

Press the Play/Pause button twice.

How do I turn Space Q45 on/off?

Hold the Power button for 2 seconds.

How do I adjust the volume?

Press the Volume+/- buttons to adjust.

How do I go to the previous/next song?

1. Press the Volume+ button for 2 seconds to go to the next song.

2. Press the Volume- button for 2 seconds to go to the previous song.

How do I reset Space Q45?

Hold the Power and Volume+ buttons at the same time for 5 seconds to reset Space Q45. When the indicator flashes red three times, the reset is finished.

How do I turn LDAC on/off?

1. Pair Space Q45 headphones with your phone and then open the soundcore app.

2. Go to Settings > Sound Mode > Preferred Audio Quality (LDAC) to turn on and off.

How do I turn Wind Noise Reduction on/off?

1. Pair Space Q45 headphones with your phone and then open the soundcore app.

2. Go to Settings > Wind Noise Reduction to turn it on and off.

How do I turn the prompt tone on/off?

1. Pair Space Q45 with your phone and then open the soundcore app.

2. Go to Settings > Prompt Tone to turn it on and off.

How do I activate noise cancelling when connected via an AUX cable?

When the AUX cable is plugged into Space Q45, you can press the NC button to activate noise cancelling.