ALPHA OUTBACK ENERGY Energy Mate APP User Manual
- June 13, 2024
- ALPHA OUTBACK ENERGY
Table of Contents
ALPHA OUTBACK ENERGY Energy Mate APP
Introduction
Wi-Fi module can enable wireless communication between solar inverters and monitoring platform. Users have complete and remote monitoring and controlling experience for inverters when combining Wi-Fi module with Energy- mate APP, available for both iOS and Android based device. All data loggers and parameters are saved in iCloud.
The major functions of this APP:
- Delivers device status during normal operation.
- Allows To configure device setting after installation.
- Notifies users when a warning or alarm occurs.
- Allows users to query inverter history data.
Energy-Mate App
Download and install APP
Operating system requirement for your smartphone:
iOS system supports iOS 9.0 and above
Android system supports Android 5.0 and above
Please scan the following QR code with your smart phone and download Energy- mate App.
Or you may find “Energy-mate” app from the Apple® Store and Google® Play Store.
Initial Setup
Step 1: Registration at first time
After the installation, please tap the shortcut icon 
to access this APP on your mobile screen.
In the screen, tap “Register” to access “User Registration” page as shown in
below chart. Enter the account registration interface, and the interface
displays the Figure 2. Fill in all required
information and scan the remote box PN by tapping icon. Or you can simply enter PN directly, as shown in Figure 3. The PN number is 14 digits, which can be obtained from the bottom side of the inverter. Refer to the Figure 4. Then, tap “Sign up now” button.
After successful registration, it automatically enters the access “device” page. The account login interface is shown in Figure 5. The registered device will be shown as offline since it has not been configured for networking with your Local Wi-Fi
Step 2: Local Wi-Fi Configuration
Click bottom menu “Me” (Personal Center) to access Networking Configuration as shown in Figure 6.
The device networking configuration requires the device to be powered on. Next Step would be to connect your phone to the device’s hotspot (SPC’s Wi-Fi).The networking configuration page is displayed as shown in Figure 7. Connect your phone to the datalogger Wi-Fi as shown in Figure 8. The connected Wi-Fi name is the same to your Wi-Fi PN number, Passcode: 12345678
After you connect the device WiFi successfully, enter the network settings as shown in Figure 9. Enter your Local WI-Fi Name and Password (Figure 10). The setting is successful as shown in Figure 11.
Tips:
- Please ensure that the signal connected to the network is good and the network is unblocked.
- Currently, routersin 5G band are not supported. Please use routers in 2.4G Band.
- Make sure that the router password is correct.
- In case the Datalogger was not automatically added, go to DataLogger and Press the Plus button on the Top right.
Step 3: View the distribution results
Go back to the main interface of networking configuration and select networking diagnosis, as shown in Figure 12.
Network diagnosis is successfully as shown in Figure 13. If network diagnosis fails, it will show as in Figure 14. If the network connection fails, reconfigure the network or restart the device.
After network configuration is successfully, you can view the device status as shown in Figure 15.
Tips:
- If the network configuration fails, troubleshoot the problem according to the repair suggestions on the actual page.
- Bluetooth pairing: Turn on “Bluetooth” in the “Settings” page of the mobile phone, return to the Energy-mate APP, and select the Bluetooth device with the device PN to connect. (Currently, this feature is not supported.)
Login and APP Main Function
Login to the APP
After finishing the registration and local Wi-Fi configuration, enter registered name and password to login.
Tips: Tick “Remember me” for your login convenience afterwards.
After login is successfully, you can access “device” page to see device status in device list under this registered account.
Tips: Tap the input text box (located on the top) to enter the PN number on the device or scan the QR code to Search Device.
Delete device and Name Modification
Click “device name” to access the main page of monitored device. After tapping the icon on the top right corner, two options will pop up: edit name and delete device. When you click on the edit name, a blank input box will pop out. Then, you can edit the name for your device and tap “Confirm” to complete name modification. When you click to delete device, a dialog box will pop up asking if you really want to delete the device, and click “Delete” to complete it.
Add device
Tap the icon (Datalogger located on the bottom) to enter Device List page. You can review all devices here by adding or deleting Wi-Fi Module in this page.
Tap icon on the top right corner and manually enter part number to add device. This part number label is pasted on the bottom of inverter. After entering part number, tap “Confirm” to add this device in the Device list shown as below figures.
Tips: For more information about Device List, please refer to the section 2.4.
**ME**
In ME page, users can modify “My information”, including 【Clear cache】, and 【Log-out】. You can also update and upgrade the version of the APP, and perform network settings. Click on the profile picture to replace User’s Photo, and click on the nickname to modify your “personal information”, including 【Nick name】,【Modify password】,【Account cancellation】, 【Email】, shown as below figures.
Device List
In Device list page, you can pull down to refresh the device information and then tap any device you want to check up for its real-time status and related information as well as to change parameter settings. Please refer to the parameter setting list.
Note: From both the device list and the data collector list, you can access to view device energy and related parameters
Device Management
Device List
Displays all devices under the account, and displaysthe status and basic
parameters of the devices.
Green icon indicatesthat the equipment is normal;
Gray icon indicates that the device is offline;
Red icon indicates equipment failure;
Yellow icon indicates device alerts;
Blue icon indicates the standby of the device.
Device Details
-
Real-Time power flow
In this page, you can view dynamic power flow chart of monitored device. It contains five icons to present PV power, Device, load, Grid and battery. Click these icons to view the related parameters shown as below figures.
In this page, you also can modify the parameter settings according to your needs. Click the Parameter settings icon to enter the parameter setting page. After setting the parameters, the monitoring homepage will display the parameters you have set.
-
Statistics
You can view graphic chart representing the power generation, grid electricity, battery capacity, load, as well as daily, monthly, annual, and total power generation, electricity consumption, power purchase, power sale, and charging/discharging.
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Analysis
You can select one or more parameters of the device to view the power chart for analysis and comparison.
Tips: On the parameter analysis page, you can select one or more device parameters for analysis, shown as below figures.
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Details
You can view the data details recorded by the device every five minutes.
-
Alarm
Tap the “Alarm” on the top to enter the device alarm page. You can view all alarms and alarm details generated by the device. Displays all alert information of an account, which can be filtered by time.
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Device Information Data
Tap on device list or click in device homage, you can view information about the digital collector and the digital collector connected to the device. Browse 【Basic Info】 and 【Basic parameter】by swiping up and down. You can modify the basic information of the device on this page and restart, debug, and delete the data collector.
Tips: If you cannot view the real-time device data all the time, the possible reasons are as follows:
1. Incorrect device model selection: you can change the device model.
2. Incorrect device address: you can click to modify next to the device address to modify the device address;
【Basic Information】 Displays basic information of the PV inverter: inverter power rating, installer information, installed date, country, installed address, time zone, currency setting, calculated generation income, buying electricity price and selling price.
【Basic parameter】 Displays information of datalogger model, datalogger PN, datalogger status, firmware version, device quantity, online device quantity. -
Parameter Setting
This page is to activate some features and set up parameters for PV inverters. Please be noted that the listing in “Parameter Setting” page in below diagram may differ from the models of monitored inverter.
There are 8 submenus: 【Output setting】,【Battery Parameter Setting】, 【Feed network parameter setting】,【Enable/ Disable items】,【Other Settings】,【Restore to the defaults】, 【Time zone setting】, 【Wi-Fi Module configuration】to illustrate.
There are two ways to modify setting.
a) Listed options to change values by tapping one of it.
b) Changing values by clicking arrows or entering the numbers directly in the column.
Each function setting is saved by clicking “Issued” button.
Customers Support
Worldwide Corporate Offices
Headquarter Germany Hansastrasse 8
D-91126 Schwabach
Tel: +49 9122 79889 0
Mail: info@alpha-outback-energy.com
Eastern Europe
ee@alpha-outback-energy.com
Middle East
me@alpha-outback-energy.com
France and Benelux
fbni@alpha-utback-einergy.com
Spain
spain@alpha-outback-energy.com
Africa
affica@alpha-outback-energy.corn
Alpha and Outback Energy GmbH reserves the right to make changes to the
products and information contained in this document without notice. Copyright
© 2023 Alpha and Outback Energy GmbH. All Rights reserved.
For more information, please visit www.alpha-outback-energy.com