RENPHO RL001 Neck Massager User Manual

User Manual

Model: R-L001
U-Neck Mini

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS CAREFULLY BEFORE USE.

1. This device is intended for personal care use only and not for medical or commercial purposes.
2. Children under 8 should not use the device.
3. The device is not intended for use by children aged 8-12 or persons with reduced physical, sensory or cognitive capabilities unless they have been given supervision or instructions concerning the use of the device in a safe way and understood the hazards involved.
4. Children should not play with the device.
5. Cleaning and maintenance should not be done by children.

DANGER – To reduce the risk of electric shock:

1. Never use pins or other metallic fasteners with this device.
2. Do not submerge the device in water or any other liquid.

WARNING – To reduce the risk of burns, fire, or injury to persons:

1.  Please consult a doctor before use if you fit into any of the following user groups:
   – Children and the elderly
   – Persons who are pregnant, postpartum or menstruating
   – Persons who are receiving medical treatment
   – Persons who have recently undergone surgery or have any injuries in the neck area
   – Persons who have a history of blood clotting disorder or are taking blood- thinning medications
   – Persons with heart problems, abnormal blood pressure, diabetes or neurological disorders.
   – Persons with phlebitis, thrombosis, joint dysfunction, osteoporosis, stroke or malignant tumors
   – Persons with skin conditions or infections in the neck area
   – Persons with heightened sensitivity to pressure or touch
   – Persons with a pacemaker or other implanted medical device

2. Tie up long hair and remove any neck accessories before wearing the device.

3. It is recommended to use the device for 10 minutes each time. It is normal for the massaged area to become mildly warm and red after use.

4.  If you experience any discomfort during use, stop using the device immediately.

5. Do not use the device if you have applied oils or lotions to your neck skin.

6.  Do not use the device under blankets, pillows, or any other object that can cause excessive heat.

7. Do not use the device if it is not working properly, has been damaged, or dropped into water. Return it to the service center for examination and repair.

8. Do not use the device while driving.

9. Avoid contact with sharp objects.

10. Be careful when using heated surfaces, as they may cause serious burns. Do not use over insensitive skin areas or on persons with poor circulation. Children or persons with physical, sensory or cognitive impairment should not use heat unattended.

11. High temperatures may cause burns to occur regardless of the control setting. Do not use the device on infants or persons who are with disabilities, sleeping or unconscious. Check frequently where the skin is in contact with the heated area to reduce the risk of blistering.

SAVE THESE INSTRUCTIONS

WHAT’S IN THE BOX

U-Neck Mini x1
USB-C Charging Cable x1
User Manual x1

ABOUT YOUR U-NECK MINI

Indicator

Device turned on /
Bluetooth disconnected| Turns solid green
Bluetooth connected| Turns solid blue
Low battery / Charging| Flashes red slowly
Fully charged| Turns solid red
Charging at a voltage higher than 5V| Keeps flashing red quickly for 1 minute and then turns off, indicating the wrong charger is used.

CHARGING YOUR U-NECK MINI

Note: Do not use the device while charging.

USING YOUR U-NECK MINI

Tip: Tie up long hair, remove any neck accessories and make sure the massage node covers are securely attached before wearing the device.

After power on, low heat, weak intensity, built-in music and Bluetooth are enabled by default.
  intensity Button| Press to switch between weak intensity and strong intensity.
Heat Button| Press to adjust the heat level between low heat and high heat or to turn off the heating function.
  Music Button| a. Press to switch to the next track
b. Double press to turn onfoff the voice broadcast.
c. Press and hold to turn on/off the music.
10-Minute Auto-off Timer| The device will automatically shut off after 10 minutes of continuous use. Restart the device if needed.

CONNECTING TO BLUETOOTH

1. Turn on the device and enable Bluetooth on your mobile device.
2. Search for “R-LOO1” via your Bluetooth settings and connect to play your music playlist.

Note: Once paired successfully, the device will be automatically connected to Bluetooth next time, followed by a voice prompt “Bluetooth is connected””

CLEANING & MAINTENANCE

1. Turn off the device and allow it to cool down before cleaning or storing.
2. Wipe the device surface with a soft, dry cotton cloth. If there are stains or stubborn dirt, use a cotton ball or cloth soaked in alcohol to clean. Do not submerge the device in water or use bleach or corrosive cleaners.
3. To clean the massage node covers, gently detach them from the massage nodes, hand wash with mild detergent and rinse thoroughly with clean water.
4. Allow the device and massage node covers to air dry completely before use or storage.
5. Store the device in a cool, dry place. Do not expose it to direct sunlight, moisture, heat, and corrosive gases.
6.  If you plan to store your device for longer than six months, charge it to 50% every six months.
7. Do not unzip, disassemble or repair the device by yourself as this may cause damage and void the manufacturer’s warranty.

TROUBLESHOOTING GUIDE

Button for 2 seconds to turn on the device.
Out of power.| Charge the device.
Charging failure.| Use other types of charging cables.| Use the provided charging cable only.
Use a charger with voltage higher than 5V.| Use the DC 5V 2A charger.
The device shuts off suddenly.| Out of power.| Charge the device.
10 minutes auto-off timer is activated.| Restart the device if needed.
No voice broadcast.| The voice broadcast is turned off.| Double press the Music Button to turn on the voice broadcast.
No music.| The music is turned off.| Press and hold the Music Button to turn on the music.
The Bluetooth music volume is at level 0.| Adjust the Bluetooth music volume via your mobile device.
If you encounter any other problems, please contact our customer service.

SPECIFICATIONS

Product Name: Neck Massager
Model: R-LOO1
Input: 5V = 2A
Rated Power: 10W
Battery Capacity: 2000mAh

WARRANTY POLICY

Your RENPHO product purchase is covered by a one-year limited manufacturer warranty from the date of delivery.
For warranty terms and conditions, please visit:
https://renpho.com/pages/warranty-terms-and-conditions
Note: Product registration is not required for the warranty.
If you choose not to register your product, it will not diminish the product warranty.

CUSTOMER SERVICE

Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.

TEL: +1(844) 417 0149 (US ONLY)
Monday-Friday 9:00AM-4:30PM
1800 MY RENPHO (1800 69 7367) (AU ONLY)
Monday-Friday 9:00AM-6:00PM (AEST)
Email: support@renpho.com (US&CA)
support-au@renpho.com (AU)

*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

FCC Regulatory Compliance
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interfer- ence to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Compliance
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
ISED Regulatory compliance
This device contains licence-exempt transmitters that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation s subject to the following two conditions:
(1)This device may not cause interference.
(2)This device must accept any interference, including interference that may cause undesired operation of the device.
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.

US Importer: JOICOM CORPORATION
14129 The Merge Street, Building 3 Unit A, Eastvale, CA 92880
Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd.
No. 810-C063, 8th Floor, Xiangbin Intemational Financial Centre, No.18,
West Free Trade Street, China Special Economic Zone, Qianhai Bay,
Shenzhen, Guangdong Province, 518000 China
Made in China
NA1

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