DOG TRACE DT520 Electronic Training Collar User Manual

June 13, 2024
DOG TRACE

DOG TRACE DT520 Electronic Training Collar

DOG-TRACE-DT520-Electronic-Training-Collar-PRODUCT

Product Information

Product Name DT520
Important Safety Information
  • WARNING: This product is not suitable for
    aggressive dogs or dogs prone to aggressive behavior. Aggressive
    dogs can cause severe injury and even death. Consult a veterinarian
    or certified trainer if unsure.

  • CAUTION: Improper fit of the collar may cause
    skin damage. Do not leave the collar on the dog for more than 12
    hours per day. Reposition the collar every 1 to 2 hours. Trim
    excess strap length if necessary. Do not connect a lead to the
    electronic collar. Wash the dog’s neck area and contacts of the
    collar weekly with a damp cloth. Examine the contact area daily for
    signs of a rash or sore. Discontinue use if rash or sore is found.
    See a veterinarian if the condition persists beyond 48 hours.

Components|

  • DT520-1 (1 for 1)
    • Test-light bulb
    • Collar-receiver
    • Remote transmitter
    • USB cable
    • Contact Points Conductive Silicone Jacket
  • DT520-2 (1 for 2)
    • Test-light bulb
    • Collar-receiver
    • Remote transmitter
    • USB cable
    • Contact Points Conductive Silicone Jacket

Key Definitions|

  • Remote Transmitter: The device used to control
    the collar and communicate with the collar-receiver.

  • LED Indicator: Indicates the charging status
    and battery power level of the remote transmitter.

  • Regular Level: The default level setting for
    the collar’s features.

  • Static Shock Lock: A feature to lock the
    static shock level.

  • Beep Tone: A sound emitted by the collar as a
    warning or command.

  • Adjustable Vibration: The ability to adjust
    the intensity of the vibration stimulation.

  • Weak Static Shock: A low-level static shock
    stimulation.

  • Strong Static Shock: A high-level static shock
    stimulation.

  • Type-C Charging Port: The type of charging
    port used for the remote transmitter.

  • Channel A/B Select: The ability to switch
    between different channels for controlling multiple
    collar-receivers.

  • Battery Capacity Indicator: Indicates the
    battery power level of the remote transmitter.

  • Shock Level: The intensity level of the static
    shock stimulation.

  • Vibration Level: The intensity level of the
    vibration stimulation.

  • Tone Mode: The mode for emitting beep tones as
    a warning or command.

Product Usage Instructions

  1. Read the entire manual before using the product.
  2. Ensure that the product is suitable for your dog. Do not use it on aggressive dogs or dogs prone to aggressive behavior. Consult a veterinarian or certified trainer if unsure.
  3. Properly fit the collar on your dog’s neck to avoid skin damage. Check the fit regularly and adjust if necessary. Avoid leaving the collar on for more than 12 hours per day. Reposition the collar every 1 to 2 hours. Trim excess strap length if needed.
  4. Do not connect a lead to the electronic collar, as it may cause excessive pressure on the contacts.
  5. Wash the dog’s neck area and contacts of the collar weekly with a damp cloth.
  6. Examine the contact area daily for signs of a rash or sore. Discontinue use if a rash or sore is found. See a veterinarian if the condition persists beyond 48 hours.
  7. If your pet is sensitive to contact pressure, closely monitor the collar’s effects. If redness or sores are detected, discontinue use until the skin has fully healed.
  8. Charge the product before using it for the first time.
  9. Follow the instructions for using the remote transmitter to control the collar-receiver.
  10. If you have any queries or need assistance, contact our customer service.

Pls read this entire manual before using this product.

Important Safety Information

WARNING:
NOT FOR AGGRESSIVE DOGS: Do not use this product if your dog is aggressive, or if your dog is prone to aggressive behavior, aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or certified trainer.
CAUTION:
Risk of skin damage: Please read and follow the instructions carefully in this guide, proper fit of the collars is important because a loose collar may cause inconsistent performance. A collar worn for too long or made too tight on the pet’s neck may cause skin damage, ranging from redness to pressure ulcers (commonly known as bedsores). These collars can cause pressure necrosis if used incorrectly and is often misidentified as burns.

  • Avoid leaving the collar on the dog for more than 12 hours per day.
  • When possible reposition the collar on the pet’s neck every 1 to 2 hours.
  • Check the fit to prevent excessive pressure, and it is okay to trim any excess strap length.
  • Never connect a lead to the electronic collar because it may cause excessived pressure n thecontacts.
  • Wash the dog’s neck area and contacts of the collar weekly with a damp cloth.
  • Examine the contact area daily for signs of a rash or a sore.
  • If a rash or sore is found, discontinue use of the collar until the skin has healed.
  • If the condition persists beyond 48 hours, see your veterinarian.
  • These steps will help your pet safe and comfortable. Millions of pets are comfortable while wearing stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so you may relax some of these precautions, it is important to continue daily checks of the contact area. If redness or sores are detected, discontinue use until the skin has fully healed
  • Thank you for choosing our product! You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our mission is to ensure your pet’s safety by providing you the tools and techniques to successfully train your pet. Should you have any queries, please contact our customer service.
  • NOTE: Please charge before using the product.

Components

DT520-1(1 for 1)

DT520-2(1 for 2)

Key Definitions

Remote Transmitter:

  1. LED Indicator:
    • When charging, the LED flash red, will turn green when full charged.
    • In “standby” status, the LED light will flash green every 5 seconds, will flash red when the battery at the low power mode(please charge it asap).
    • The LED light will light green when press the Tone or Vibration commands on the remote transmitter, will light red when press the Static Shock command.
  2. Static Shock Lock Switch: you can lock/unlock the Static Shock function to avoid the accidentally shock.
  3. Vibration Button: When the vibration key is pressed, the neckline receiver will vibrate.
  4. Weak Shock Button: when it is pressed, the collar-receiver will issue the shock.
  5. Static Shock Button: when it is pressed, the collar-receiver will issue the strong shock(about 1.1 times than the normal shock).
  6. Channel Button: When it is pressed, you can sync the collar-receiver and the .transmitter via different channel (if encoded at the public channel of “A+B”, can control the collar-receiver at any of channels).
  7. Vibration Level Button: Press and hold the Vibration Level Button B,at the same time, rotating the Level Regulator A of the remote to set the Vibration level of correction you wish to administer.
  8. Static Level Button: Press and hold the Static Level Button C, at the same time, rotating the Level Regulator A of the remote to set the Static Shock level of correction you wish to administer.
  9. Digital Color Display: Display the channel,intensity and battery fuel Gauge.
  10. Type-c Charging Port: For the remote transmitter charging.

Collar receiver

  1. Contact Points: Deliver vibration and static shock.
  2. ON/OFF/Encde Button:
    • Turn on/off the collar-receiver.
    • Hold it for a few seconds to encode the receiver UNDER THE SHUT POWER OFF STATE.
  3. LED Breathing Light ON/OFF Button: Switch on/off linear breath light.
  4. Magnetic Charging Port: For collar-receiver charging.
  5. Conductive Silicone Jacket: Avoid the injury to the dogs skin because of the friction of metal contact point.
  6. Linear LED indicator:
  • When charging, the linear LED light flash red; When fully charged, the linear LED light is steady green.
  • In “standby “status, the LED light will flash green every 5 seconds, will flash red when the battery at the low power mode(please charge it asap)
  • The linear LED light will light green when receives Tone/Vibration commands from the remote transmitter, will light red when receives Shock command.
  • UNDER THE POWER OFF STATE, press and hold the ON/OFF/ENCODE Button for 3 seconds to encode it.
  • In “standby” status, press the LED Breathing Light ON/OFF Button to turn the LED breathing light on or off.

Operating Guide

Step 1 Prepare the remote transmitter: Charge the remote transmitter

  1. Connect the charger connector to the charging hole 5V-Output charger only.
  2. Plug the charger into a standard outlet.
  3. If the red indicator of the transmitter light on, it indicates that the transmitter is being charged.
  4. Charge the transmitter at least 3 hours for first charge or until indication that charging is complete.
  5. When charging is complete,the red light will turn green, Also the Battery Capacity Indicator will not flash any more.
  6. When battery capacity ” “Indicator is empty, please charge it asap.

How to use the remote transmitter

  1. Press any button to turn on the transmitter.
  2. Adjust the vibration/static intensity you need
  3. Channel button indicates either channel A, channel B or channel A+B on the transmitter. Select one channel for use with one collar-receiver, if encoded at the public channel of “A+B”, you can control the collar-receiver
  4. If no operation is performed within 60 seconds, the remote transmitter will go into STANDY MODE; If not operated for five minutes, the remote transmitter will go into sleep mode. It can be activated by pressing any function button or the channel button.

Step 2 Prepare the Collar-receiver: Charge the collar-receiver

  1. Connect the charger connector to the charging port (5V-Output charger only).
  2. Plug the charger into a standard outlet.
  3. The red LED light in the collar-receiver will turn on. (A)
  4. Charge the collar-receiver for at least 3 hours for the first charge or until indication that charging is complete.
  5. After the receiver has been fully charged, the LED light will turn green. (B)

Step 3 Sync transmitter with collar-receiver:
(You may skip this step because the set is already paired by factory setting.)

  1. Press any button on the transmitter to activate it.
  2. Select channel AB or A+B.
  3. Power off the Receiver Collar by press the ON/OFF button on collar, (a beep power on, two beeps power off).
  4. Press ON/OFF button afresh and hold it for 3 seconds, and then the LED light will start to flash green quickly for 10 seconds.
  5. Now you can hear the first beep from the collar-receiver and then press any of the command button(tone ,shock or vibration) of the transmitter before the green light on the receiver stop flashing quickly.
  6. You will hear the second beep from the receiver, which signifies that the transmitter and the receiver have been synced.
  7. To sync the transmitter and the second receiver, repeat step 2 through 6.
  8. Please be sure to choose the other channel.

NB: According to the factory default settings, when the collar-receiver has been turned on the syncing should be completed within 10 seconds, otherwise you need to repeat step 2 through 6 again. Please DO NOT try to sync the transmitter with the two collarreceivers (if any) at the same time.

Step 4 Test the training system

The following testing methods will help you ascertain whether this training system functions swimmingly. Please make sure that you have connected the transmitter and collar-receiver before testing.DOG-TRACE-DT520-Electronic-
Training-Collar-FIG-10

Test the static shock function (Figure 2-1)

  1. Place the test light on the contact point of the collar receiver. Turn on the remote transmitter, long press the static shock level button on the right side of the product, and rotate the level regulator above the product to adjust the intensity.
  2. Press shock button and the bulb will flash, signifying that the SHOCK function works. Please make sure the SHOCK level is above 5 when testing the function to see more clearly.

Note: If wanting to test the shock function on yourself, please ensure your finger or hand is across both contact points to ensure the connection is complete. Otherwise, user will feel no stimulation.

Test the vibration functions (Figure 2-2)

  1. Open the remote control transmitter, long press the vibration level button on the right side of the product, and rotate the level regulator on the product to adjust the intensity.
  2. Press vibration button on the remote transmitter and the collar-receiver will vibration, signifying the VIBRATION function works.

Test the Tone function (Figure 2-3)

  1. Turn on the remote transmitter.
  2. Press vibration button, the collar- receiver will beep, signifying the BEEP

NB:

  1. To save power, the transmitter will go into STANDBY mode if there’s no operation in 1 minutes; you can press any COMMAND button or the CHANNEL button to activate it and then its screen will display.
  2. The collar-receiver will go into SLEEP/POWER SAVING Mode if there is no operation for 2 minutes, the LED stop flashing. Will be activated by pressing and holding the command button(shock,vibration or tone) from the transmitter for 1-2 seconds.

Step 5 Fit the collar-receiver

  1. Make sure you have chosen the appropriate length of metal probe for your dog (i.e. long probe for long-haired dogs and short probe for short-haired dogs). (3A)
  2. With your dog standing in front of you, place the collar-receiv-er around its neck so the receiver box and probes are on the underside of your dog’s neck, making direct contact with the skin. You may need to trim the fur to ensure good contact. (3B)
  3. Fasten the collar-strap. The fit should be sung, but not taut. You should .be able to place one finger beneath the collar-strap around your dog’s neck. (3C)
  4. Allow your dog to wear the collar-receiver for several minutes and then check the strap again. As your dog becomes more familiar with the collar-receiver you should ensure the fit is comfy and flattering.

Step 6 Regular Maintenance

  • Check the metal probes for tightness on a weekly basis.
  • Rinse the metal probes with alcohol on a weekly basis.
  • (NB: Please turn off the collar-receiver before touching the metal probes.)
  • Check your dog’s neck for irritation and wash it on a weekly basis.

Troubleshooting

  • My pet is not responding after the pet training system has been installed successfully.
  • You need to charge the remote transmitter and the collar- receiver for 2 H separately before initial use.
  • Check to see if the remote transmitter and the collar-receiv-er have been turned on.
  • Check the intensity levels of vibration and static shock.
  • Make sure the collar-receiver has sufficient power to operate.
  • Restart the collar-receiver by pressing the ON/OFF button.
  • Please test the 3 functions (BEEP. VIBRATION AND, STATIC SHOCK) before initial use. See the “test the training system” part of this guide for testing methods.
  • Check whether the collar-receiver has entered into the DEEP SLEEP mode.
  • Check if the collar fits snugly with your pet’s neck.
  • Check the thickness of your pet’s fur and use appropriate length metal probes. If necessary, please trim your pet’s neck hair so that the metal probes come in direct contact with your pet’s skin.
  • If all of the above have been addressed and your pet still gives no response.Please try to re-connect the remote transmitter and the collar-receiver.

The remote transmitter does not work

  • Check if the remote transmitter is in low battery status. If the Battery Capacity “ ”Indicator is empty, battery exhaustion is imminent.
  • You have to press and hold the power button on the transmitter to turn it on.
  • Check if the transmitter has entered into the STANDBY or DEEP SLEEP status.

My collar-receiver works great for some time, yet it does not work after charging

  • First, check if the receiver has been charged correctly. Check the”prepare the collar-receiver” part of the guide for the correct charging method.
  • Check if the receiver has been turned on.

I want to test the collar-receiver on myself, but it does not work

  • When testing the receiver on your hands, please touch the 2 electrodes at the same time as touching one single electrode will not work.

General Training Tips

The following are tips on how to get the best out of your Remote Pet Training Collar:

  1. Make the training sessions short and positive (between 10- 15 minutes long for each time), which will enable your dog to keep its attention focused on you.
  2. Tain one dog at a time
  3. During initial training sessions, keep your dog in a familiar outdoor environmente.g. an enclosed area of the garden and away from other dogs/animals and people.Training in new locations may cause your dog to become distracted causing you toreinforce your commands with the remote collar-receiver more often collar- receiver more than accordingly.
  4. Use a long leash fastened to a non-metallic collar to help his/her learning. Ensure the additional collar and leash does not interfere with the skin contact of the metal probes on the collar-receiver. Do not use the remote training collar without a long leash until your dog is fully trained.
  5. You will have more success by teaching the dog a command first be fore trying. to reinforce to command with the remote trainer.
  6. For basic obedience training, VIBRA TION and AUDIO modes are more useful.
  7. Issue an obedience command at a time, which will focus your dog’s attention and reduce confusion. Do not use the remote collar to correct commands that have not already been covered.
  8. During training, look for all the positive changes in your dog’s behavior and remember to reinforce them promptly with ample praise and reward.
  9. Avoid over-correcting your dog. Use as few remote corrections as possible during the training process.
  10. When your dog has become apparently perplexed, shift the focus of the training session by drawing his/her attention to a command they are familiar with, e.g. sit. Give your dog praise and encouragement galore on successful completion of the command. Repeat this several times before returning to training with remotecorrections
  11. If you know a particular misbehavior your dog does, then reinvent this situation during a training session. You will have far more success if you deal withone misbehavior at a time in a controlled situation.
  12. Be consistent; give your dog a tone, vibration or static-stimulation correction for each misbehavior. When reinforcing a command with a correction. It is critical that you do so without emotion then immediately praise and reward your dog for marking the right decision
  13. When your dog seems to react in a timid and frightened fashion to either the tone, vibration or static-stimulation, particularly in early training sessions, do not be flabbergasted.
    • Shift the focus of the training session by dra wing his/her attention to a command they are familiar with. E.G. sit and give your dog abundant praise and encouragement on successful completion of the command.
  14. Do not use Remote Pet Training Collar to correct or eliminate form of aggression or biting behavior. When your dog is showing signs of aggressive behavior then contact a professional dog trainer in your vicinity
  15. Please be reminded that you should keep training sessions short and end every session on a high note. Stop training and play with your dog as soon as he/she has accomplished a new level of proficiency.DOG-TRACE-DT520-Electronic-Training-Collar-FIG-14

Addendum and Upgrading Notes

Avoid touching the antenna(at the backside of the LED indicator in transmitter) or the range may decrease substantially.

FCC Statement

(FCC ID: 2ATEO-DT520)

This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 0cm between the radiator and your body.
Note: This equipment has been tested and found to comply with the limits for a ClassB digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  1. Reorient or relocate the receiving antenna.
  2. Ncrease the separation between the equipment and receiver.
  3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  4. Consult the dealer or an experienced radio/TV technician for help.

LIMITED 90-days WARRANTY

  • We warrant this product to be free of defects in parts, materials and workmanship for a period of 90days, from date of purchase.
  • Should any repairs or servicing under this warranty be required, contact Customer Service by phone or email for instructions on how to pack and ship the product

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