Jammy Pan 4×4 USB 3.2 Matrix Industrial Hub Switch – US3344I, ATEN Docks and Switches User Manual

Jammy Pan 4×4 USB 3.2 Matrix Industrial Hub Switch – US3344I, ATEN Docks

and Switches

Product Usage Instructions

Safety Precautions

To ensure the best performance from the product, please read all instructions carefully before using the device. Save this manual for further reference.

• Unpack the equipment carefully and save the original box and packing material for possible future shipment.
• Follow basic safety precautions to reduce the risk of fire, electrical shock, and injury to persons.
• Do not dismantle the housing or modify the module. It may result in electrical shock or burn.
• Using supplies or parts not meeting the product’s specifications may cause damage, deterioration, or malfunction.
• Refer all servicing to qualified service personnel.
• To prevent fire or shock hazard, do not expose the unit to rain, moisture, or install this product near water.
• Do not put any heavy items on the extension cable in case of extrusion.
• Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards.
• Install the device in a place with fine ventilation to avoid damage caused by overheat.
• Keep the module away from liquids. Spillage into the housingmay result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills onto the housing, unplug the module immediately.
• Do not twist or pull by force ends of the cable. It can cause malfunction.
• Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
• Unplug the power cord when left unused for a long period of time.
• Information on disposal for scrapped devices: do not burn or mix with general household waste, please treat them as normal electrical wastes.

Preface

Read this user manual carefully before using the product. Pictures shown in this manual are for reference only. Different models and specifications are subject to real product.This manual is only for operation instruction, please contact the local distributor for maintenance assistance. The functions described in this version were updated by April, 2022. In the constant effort to improve the product, we reserve the right to make functions or parameters changes without notice or obligation. Please refer to the dealers for the latest details.

FCC Statement

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. It has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.Operation of this equipment in a residential area is likely to cause interference, in which case the user at their own expense will be required to take whatever measures may be necessary to correct the interference. Any changes or modifications not expressly approved by the manufacture would void the user’s authority to operate the equipment.

SAFETY PRECAUTIONS

To ensure the best from the product, please read all instructions carefully before using the device. Save this manual for further reference.

• Unpack the equipment carefully and save the original box and packing material for possible future shipment.
• Follow basic safety precautions to reduce the risk of fire, electrical shock and injury to persons.
• Do not dismantle the housing or modify the module. It may result in electrical shock or burn.
• Using supplies or parts not meeting the products’ specifications may cause damage, deterioration or malfunction.
• Refer all servicing to qualified service personnel.
• To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this product near water.
• Do not put any heavy items on the extension cable in case of extrusion.
• Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards.
• Install the device in a place with fine ventilation to avoid damage caused by overheat.
• Keep the module away from liquids.
• Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on to the housing, unplug the module immediately.
• Do not twist or pull by force ends of the cable. It can cause malfunction.
• Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
• Unplug the power cord when left unused for a long period of time
• Information on disposal for scrapped devices: do not burn or mix with general household waste, please treat them as normal electrical wastes.

Product Introduction

Thanks for choosing the MP-MU44-3.2 4×4 USB 3.2 Matrix. The matrix allowing 4 x USB devices to be shared between 4 x host devices, supporting Plug-and-Play. The USB data transfer rate is up to 5Gbps. The Matrix provides advanced features including a web interface module for control and configuration of the Matrix, along with RS-232 for seamless control integration.

Features

• Support USB 3.2 gen 1
• Data transfer rates up to 5Gbps
• Backwards compatible with USB 2.0 and 1.1
• Support front panel, GUI, IR and RS232 control
• 5V900mA power supply via USB-A
• Web interface module for control and configuration of the MP-MU44-3.2
• Plug and Play

Packing List

• 1x MP-MU44-3.2
• 2x Mounting Ears with 4 Screws
• 4x Plastic Cushions
• 1x RS232 cable
• 1x IR Receiver
• 1x Remote control
• 1x USB3.2 cable (USB A to USB B, 1m)
• 1x Power Adapter (DC 24V/1.25A)
• 1x User Manual

Customer Service

• We provide limited warranty for the product within three years counting from date of purchase (The purchase invoice shall prevail).

Note: Please contact your distributor immediately if any damage or defect in the components is found.

Specification

Input

Input| (4)USB
Input Connector| (4)USB-A
USB Standard| USB3.2 Gen1
Output
Output| (4)USB
Output Connector| (4)USB-B
USB Standard| USB3.2 Gen1
Control
Control port| (1)IR IN, (1)RS232, (1)TCP/IP
Control Connector| (1)3.5mm mini jack, (1)3-pin terminal blocks, (1)RJ45
General
Bandwidth| 5Gbps
Operation Temperature| -10 ~ +55℃
Storage Temperature| -25 ~ +70℃
Relative Humility| 10% – 90%
Power Supply| DC24V1.25A
Power Consumption| 20.4W(Max)
Dimension (WHD)| 200mm x 39mm x 153mm
Net Weight| 840g

Panel Description

Front Panel

1. Power LED: Red and green indicator light, the green light is always on when the machine is powered on, the red light is always on in standby mode, and the indicator light is off when the power is off.
2. Selection LED: The illuminated number corresponds to the USB Host the selected USB Device is routed to.
3. Select Button: Press to cycle the selected USB Device through each USB Host output.

Rear Panel

1. HOST:  Connects to USB-B port of Host device
2. DEVICES: Connects to USB-A Devices.
3. IR IN: 3.5mm jack to connect IR Receiver.
4. RS232: 3-pin terminal block to connect a computer to control the matrix by sending RS232 commands.
5. TCP/IP: Ethernet port to connect with a computer to control the matrix via GUI.
6. DC 24V: DC connector for power adapter connection.

System Connection

The following diagram illustrates typical input and output connections that can be utilized with the Switcher:

IR Remote Control

• Press the STANDBY button to enter or exit Standby mode.
• Inputs represent the device, and Outputs represent the host.In fact, a device can only be bound to one host, and a host can be bound to multiple devices.
• To switch the selected one or more of the inputs for output, first press the number corresponding to the desired INPUT or the ALL button, then press one OUTPUTS, then press the ENTER button to execute the change.
• Examples:
  • To send input 3 to output 2, first press the INPUTS 3 button, then press the OUTPUTS 2 button, and finally press the ENTER button to execute the change.
  • To send all input to outputs 4, first press the ALL button, then press the OUTPUTS 4 button, and finally press the ENTER button to execute the change.

GUI Control

The MP-MU44-3.2 can be controlled via TCP/IP. The default IP settings are:

• IP Address: 192.168.0.178
• Subnet Mask: 255.255.255.0
• Gateway: 192.168.0.1

Please type the IP Address of the control PC in the internet browser, and it will enter the below log-in webpage.
Please type the username and the password, and then click LOGIN.

Control Tab

Use the 4×4 button grid on the page to set which inputs are directed to which outputs. For example, clicking the button on the Input 1 row and Output 1 column, directs input 1 to output 1.

Use the 6 numbered buttons under scene area to save and load layout presets.

• To save a given layout, first click one of the numbered buttons, then click the Save button.
• To load a previously saved layout, first click one of the numbered buttons, then click the Recall button.

RS232 Tab

• ASCII or HEX command format can be selected.
• Baud Rate: Supports 9600, 19200, 38400, 57600 or 115200.
• Command Ending: NULL, CR, LF or CR+LF can be chosen.
• Command: Type the command in this box to control the third-party device which is connected to the RS232 port of the matrix switcher.

Interface Tab

• Modify the HOST names
• Modify the Devices names

Network Tab

• Static IP or Dynamic Host Configuration Protocol (DHCP).
• Modify the static IP Address, Subnet Mask, and Gateway.

Access Tab

• Modify the login password
• Choose the firmware upgrade file and click confirm to upgrade the firmware
• Lock or unlock the front panel buttons

GUI Upgrade

Please visit at http://192.168.0.178.100 for GUI online upgrade. Type the username and password (the same as the GUI log-in setting, modified password will be available only after rebooting) to login the configuration interface. After that, click Administration in the source menu to get to Upload Firmware as show below:

• Select the desired update file and press Apply, it will start upgrading then.

RS232 control

RS232 control software

• Installation: Copy the control software file to the control PC
• Uninstallation: Delete all the control software files in corresponding file path.

Basic Setting

Connect the Matrix with all input devices and output devices needed, then to connect it with a PC which is installed with RS232 control software. Double- click the software icon to run this software.

Here takes the software CommWatch.exe as example:

The interface of the control software is showed as below:

• Set the parameters (baud rate, data bit, stop bit and parity bit) correctly to ensure reliable RS232 control.

RS232 Command

GetStatus                      Print Status

SetPower [param1]      Set System Power

On Or Off

param1 = On, Off

SetKey [param1]         Set Panel Keys To

Lock Or Unlock

param1 = On, Off

Reboot                          System Reboot

FactoryReset                Reset System To Default Setting

SetUSB [param1]:[param2] Set USB Device

[param1] To Host [param2]

param1 = 01~04: USB Device 1~4 param2 = 01~04: USB Host 1~4 param1 = 0: All USB Device

SetRS232Baud [param1]  Set RS232 Baud

param1 = 9600(Default), 19200, 38400, 57600, 115200

SendRS232CMD [param1] [param2]

Sends Instructions To a Third Party

Device On The RS232 param1 = A1~5, H1~5

param2 = Commands Data

RecallPreset [param1]  Recall The Preset

[param1]

param1 = 1~6

SavePreset [param1]      Save The Preset

[param1]

param1 = 1~6

SetDHCP On                    Set DHCP On

SetIP [param1]              Set Static IP Address

param1 = xxx.xxx.x.xxx

SetTelnetPort [param1] Set Telnet Port

[param1]

param1 = 1~9999

SetTelnet [param1] Set Telnet Port On Or Off

param1 = On, Off

GetIP                                                        Get IP

GetStatus| >GetStatus| <MP-MU44-3.2

<FW Version: V1.0.0

<USB

 |  | DEVICE  1      2      3      4

HOST       1      1      1      1

<Preset 1

DEVICE  1      2      3      4

HOST       1      1      1      1

<Preset 2

DEVICE  1      2      3      4

HOST       2      2      2      2

<Preset 3

DEVICE  1      2      3      4

HOST       3      3      3      3

<Preset 4

DEVICE  1      2      3      4

HOST       4      4      4      4

<Preset 5

DEVICE  1      2      3      4

HOST       1      1      1      1

<Preset 6

DEVICE  1      2      3      4

HOST       1      1      1      1

<Key On

<RS232Baud: 9600

<Telnet On

<TelnetPort: 4001

<DHCP Off

<IP: 192.168.0.178

---|---|---

SetRS232Baud| >SetRS232Baud 9600| <SetRS232Baud: 9600
SendRS232CMD| >SendRS232CMD A1 111| 111
Reboot| >Reboot| <Reboot
SetPower| >SetPower On

SetPower Off

| <Power On

<Power Off

SetUSB| >SetUSB 01:03| <SetUSB

DEVICE  1

HOST       3

FactoryReset| >FactoryReset| <FactoryReset
SetDHCP On| >SetDHCP On| <SetDHCP On
SetTelnetPort| >SetTelnetPort| <SetTelnetPort: 4001
 | 4001|
---|---|---
SetTelnet| >SetTelnet 0n/0ff| <SetTelnet On

<SetTelnet Off

SetIP| >SetIP 192.168.0.178| <SetDHCP Off

<SetIP: 192.168.0.178

RecallPreset| >RecallPreset 01| <RecallPreset 1

DEVICE 1  2  3  4

HOST     1  1  1  1

SavePreset| >SavePreset 01| <SavePreset 1

DEVICE 1  2  3  4

HOST     1  2  3  4

GetIP| >GetIP| <GetIP: 192.168.0.178
SetKey| >SetKey On/Off| <SetKey On

<SetKey Off

Panel Drawing

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