AERUS Laundry Pro 2.0 Washing Machine Owner’s Manual
- June 12, 2024
- AERUS
Table of Contents
- GENERAL INFORMATION
- IMPORTANT SAFETY INSTRUCTIONS
- SAVE THESE INSTRUCTIONS
- INSTALLATION REQUIREMENTS
- BEFORE YOU START
- INSTALLATION OF WALL ANCHORS OR SCREWS
- REINSTALL THE COVER
- HOSE INSTALLATION
- CONNECTING POWER ADAPTER
- SYSTEM SET UP
- BEFORE WASHING CLOTHES
- USING YOUR LAUNDRY PRO 2.0
- FOR WASHERS THAT REQUIRE HOT & COLD WATER INPUT
- TEMPERATURE CONTROLLING WATER VALVES
- EXTERNAL WATER TAP (AVAILABLE SEPARATELY)
- STATUS INDICATIONS
- FREQUENTLY ASKED QUESTIONS
- INSTALLATION PROBLEMS?
- TROUBLESHOOTING
- REPLACEMENT PARTS & SERVICE
- WARRANTY INFORMATION
- FCC DECLARATION & RESPONSIBLE PARTY
- SPECIFICATIONS
- Technology:
- Technology
- FILL IN AND SAVE
- STORAGE AND DISPOSAL
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
AERUS Laundry Pro 2.0 Washing Machine Owner’s Manual
READ MANUAL CAREFULLY FOR PROPER USE AND OPTIMAL OPERATION.
GENERAL INFORMATION
PRODUCT OVERVIEW
Laundry Pro 2.0 is designed to work in conjunction with your washing machine,
using cold water and our proprietary ActivePure® Technology to clean clothes.
As your washer begins to fill, Laundry Pro 2.0 will turn on. Laundry Pro 2.0
is equipped with an internal leak sensor.
Laundry Pro 2.0 incorporates the power of our exclusive ActivePure® Technology
with the cleaning action of water with hydrogen & oxygen-based molecules to
lift dirt and grime away from the fibers of fabric and prevent the growth of
odor-causing bacteria. Laundry Pro 2.0 is an amazingly effective cold water
laundry system for residential use.
Laundry Pro 2.0 is intended to work with residential clothes washers and is
for use by anyone interested in an economical alternative to the typical
detergents and chemicals currently available.
Laundry Pro 2.0 uses a variation of the technology originally developed for
use in the International Space Station and is recognized as a Certified Space
Technology by the Space Foundation
IMPORTANT SAFETY INSTRUCTIONS
- To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring must be done in accordance with the National Electrical Code ANSI/FNPA, No. 70 – Latest Revision and local codes and ordinances in the USA; for Electrical Codes outside the USA, consult your local regulatory agency for the latest codes and ordinances; it is the personal responsibility and obligation of the appliance owner to provide adequate electrical service for this appliance
- Electrical shock hazard; you can be killed or seriously injured if you don’t follow instructions
CAUTION
- We strongly recommend that a licensed plumber installs the Laundry Pro 2.0
- Water pressure MUST be checked and within stated specs before installation
- If water pressure is greater than 60 psi, Water Pressure Reducer MUST be used (sold separately)
- Water treated by your Laundry Pro 2.0 unit is intended for clothes washing only and is NOT approved for any internal consumption such as drinking, bathing, brushing teeth, etc; DO NOT drink, ingest, or internally consume the water from your Laundry Pro 2.0 unit or washing machine; DO NOT provide water from your Laundry Pro 2.0 to your pets or other animals
- Damage to your appliance or the surrounding area can occur if you don’t fully follow instructions
**Read this manual in its entirety prior to installing or using your
Laundry Pro 2.0.**
Keep out of the reach of children.
- For indoor use only
- Water pressure MUST be checked and within stated specs before installation
- If water pressure is greater than 60 psi, Water Pressure Reducer MUST be used (sold separately)
- DO NOT operate unit with cover removed
- Disconnect all power before servicing
- DO NOT use an extension cord or other adapter with this appliance
- This appliance is not recommended for use with high sediment content water; if your water has a high sediment content, consult a water filtration expert for available options
- Maximum dynamic water inlet pressure is 60 psi
- Use the new hose included with the unit, when connecting the Laundry Pro 2.0 to your washing machine; you should also replace any washing machine hose that is more than 3 years old
- DO NOT clean the cover of your Laundry Pro 2.0 with harsh chemicals, abrasives, or cleansers; to clean, use a soft cloth dampened with water
- Laundry Pro 2.0 is designed for normal residential use only; use in a commercial or non-residential setting may damage the unit and will void your warranty.
NOTE: Your Laundry Pro 2.0 Unit was factory tested. It is normal for some residual water to still remain in the unit as a result of these tests
SAVE THESE INSTRUCTIONS
INSTALLATION REQUIREMENTS
Never use an extension cord.
- We strongly recommend that a licensed plumber installs the Laundry Pro 2.0
- Water pressure MUST be checked and within stated specs before installation
- If water pressure is greater than 60 psi, Water Pressure Reducer MUST be used (sold separately)
- Incoming water pressure must be greater than 20 psi / 1.37 bar; if your household water pressure is greater than 60 psi / 4.13 bar, you must install an in-line pressure reducer before installing Laundry Pro 2.0; failure to follow these instructions may result in water leakage, property damage, personal injury, and may void your warranty. Water pressure of 20 psi / 1.37 bar to 60 psi / 4.13 bar is required to correctly operate your Laundry Pro 2.0; low water pressure may prevent your unit from operating properly and/or cause a failure in your washing machine’s water valve
- The washer’s water valve may also not shut off completely; check the documentation supplied with your washing machine for exact specifications; your washing machine and cold water faucet must be within 4 feet of the right side of the unit to use the inlet hose provided with your Laundry Pro 2.0
- TO AVOID THE POSSIBILITY OF WATER DAMAGE, SHOULD A HOSE LEAK, ALWAYS HAVE FAUCETS ACCESSIBLE AND
TURN OFF FAUCETS WHEN WASHER IS NOT IN USE; DO NOT USE WITH A CARBON FILTER
ELECTRICAL REQUIREMENTS
100 – 240 Volt 50/60 Hz 5 AMP (minimum) Fuse or Circuit Breaker. Laundry Pro
2.0 is equipped with an AC to DC power supply.
WATER REQUIREMENTS
A dynamic water pressure greater than 20 psi / 1.37 bar and less than 60 psi /
4.13 bar is required to correctly operate your Laundry Pro 2.0.
LOCATION CONSIDERATIONS
The Laundry Pro 2.0 must never be installed in areas where water may freeze
since the unit will always maintain some water in the unit, the water valve,
and hose areas. This can cause damage to internal components. It is also
recommended to avoid installation in areas of high humidity, as it can effect
the
operation of the unit.
BEFORE YOU START
Your Laundry Pro 2.0 unit was factory tested. It is normal for some
residual water to still remain in the unit as a result of
these tests.
- Remove your new Laundry Pro 2.0 from its packaging
- Inspect the unit for any signs of shipping damage
REMOVING COVER
-
Remove the two (2) cover screws located on the bottom of the unit
-
Remove the two (2) screws (not shown) along the top of the Laundry Pro 2.0.
-
To remove the cover, pull the top away from the unit, then lift off the cover.
INSTALLATION OF WALL ANCHORS OR SCREWS
-
Place the Laundry Pro 2.0 to the wall and mark the appropriate keyholes with a pencil.
NOTE: Washing machine and cold water faucet must be within 4 feet (1.21 m) of the right side of unit.
A. If using supplied wall anchors, drill two 3/16” (4.76 mm) diameter holes. Place two wall anchors into the wall. Install two supplied screws and tighten until almost all the way in.
B. If mounting to wall studs, drill two 3/32” (2.381 mm) diameter holes approximately 1” (25.4 mm) deep. Install two supplied screws and tighten until almost all the way in.
NOTE: The provided hardware kit contains adhesive backed rubber spacers to be placed on back of unit to provide additional clearance from wall if needed for hose installation or the use of Active Clean Port. -
Position the keyholes of the Laundry Pro 2.0 onto the screws (not shown). Finish tightening screws enough to securely mount unit, but still allowing it to be removed from wall. Remove unit from wall.
REINSTALL THE COVER
-
Return the Laundry Pro 2.0 cover to its original position, fitting the bottom in place and tipping upward.
-
Secure with two (2) screws (not shown) along the top edge.
-
Put the two (2) remaining screws along the bottom edge and tighten.
NOTE: Remove the two black caps from the hose connections before installing hoses.
HOSE INSTALLATION
- When connecting hoses to your Laundry Pro 2.0 start by hand tightening the hose connector(s); using adjustable pliers, finish tightening hose connector(s); DO NOT remove or disconnect the hot water line from your washing machine or water valve
- To ease hose installation and prevent cross threading, connect hose prior to mounting unit on wall.
-
Turn the cold water off by shutting off the cold water faucet.
-
Remove the cold water hose from the cold water inlet on the back of your washing machine. Leave hot water hose attached.
NOTE: To help prevent water spray when disconnecting hoses, you can relieve pressure in the water line by momentarily starting your washing machine
HOSE INSTALLATION (CONTINUED)
- If your existing hose is more than 3 years old, we recommend that you replace it with the optional stainless steel hose
- To ease hose installation and prevent cross threading, connect hoses prior to mounting unit on wall.
-
Connect the hose from the cold water inlet on your washing machine to the INLET connection on your Laundry Pro 2.0.
-
Connect the new hose provided with your Laundry Pro 2.0 to the water OUTLET connector on your Laundry Pro 2.0 unit.
-
Finally, connect the new hose to the cold water inlet on your washing machine.
CONNECTING POWER ADAPTER
DO NOT : use any AC/DC adapter other than the one supplied with your
Laundry Pro 2.0 or Aerus replacement AC/DC
adapter. Failure to follow these instructions may void your warranty and/or
result in damage to your unit, fire, or electrical shock.
- Insert the provided power cord into the POWER IN socket located on the side of the unit.
NOTE:
Do not plug the adapter into the wall socket until installation is complete.
SYSTEM SET UP
- Electrical Shock Hazard; when working with electrical connections, the appliance and surrounding area should be clean and dry of any standing water; failure to follow these instructions can result in death, fire, or electrical shock
- Electrical Shock Hazard; DO NOT use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock
-
Plug power cord into the wall outlet of your home’s electrical power system. for electrical requirements.
-
Turn on the cold water valve.
-
Check all hoses to ensure no water is leaking. Tighten if necessary.
-
Start your washer. The status light should illuminate blue after a few seconds.}
NOTE: Your Laundry Pro 2.0 will automatically turn on and off as your washing machine starts, and stops.
The Active Pure Cell Assembly requires replacement at approx. 9,000 hours of use or once every 12 months to maintain the Limited 3 year warranty. The LED will flash periodically (visual chirp) to notify that cell replacement is required. The UV bulb will NOT be turned on again until the cell has been replaced.
-
Unplug from power source and remove mounted unit from wall.
-
Remove cover .
-
Unplug photo sensor lead.
-
Remove tubing from cell.
-
Unplug wiring harness from bulb.
-
Remove two screws to remove cell (Figure 4)
-
Replace with new cell and remount to base.
-
Plug wiring harness back onto bulb.
-
Fit tubing back onto cell.
-
Re-plug photosensor lead.
-
Replace cover.
BEFORE WASHING CLOTHES
To avoid the possibility of water damage, should a hose leak, always have faucets accessible and turn off faucets when washer is not in use.
BEFORE USING YOUR LAUNDRY PRO 2.0 FOR THE FIRST TIME
IF YOUR WASHING MACHINE IS NEW, skip this section and continue below.
IF YOUR WASHING MACHINE IS NOT NEW. you will need to perform this procedure to help remove any detergent buildup that may contaminate your clothing.
- Do not put clothes in the washer at this time. Set your machine to its largest load setting, cold water only.
- Start the washer and let it run through every cycle.
- Once it has finished, repeat Steps 1 and 2 three more times. Depending on the age and severity of detergent buildup, it may be necessary to perform Step 3 several times.
NOTE: If you have a front loading washer, odors can develop due to stagnant water left inside. If musty odors develop it may be necessary to run a commercially available cleaner made especially for front loading washers to eliminate such odors.
USING YOUR LAUNDRY PRO 2.0
NORMAL OPERATION
Using your Laundry Pro 2.0 is as simple as turning on the washing machine.
Laundry Pro 2.0 is designed to use the COLD/COLD setting of your washing
machine.
DETERGENT AND FABRIC SOFTENER
You may choose to continue to use detergent and/or fabric softeners if
desired. However, to completely experience all the benefits of your new
Laundry Pro 2.0, we recommend washing using nothing but cold water. NEVER
apply detergent directly to dry clothes. Allow washer to fill, then add
detergent to prevent staining on clothes.
HEAVY STAINS
For heavy stains, pre-treat area, apply pre-treater, rub gently and let stand
for several minutes. Wash as normal.
FOR WASHERS THAT REQUIRE HOT & COLD WATER INPUT
- Turn off both water valves (hot and cold) before disconnecting hoses; Failure to follow these instructions may result in water leakage and/or possible injury from hot water
- When connecting hoses to your Laundry Pro 2.0 hand start the hose connector(s); using adjustable pliers, finish tightening hose connector(s)
Some washing machine models require water pressure to both the Hot and Cold
valves for proper operation. In some cases, if only the COLD water side is
connected, the water valve will not operate or the washing machine will not
fill to the proper level. To solve this problem, the installation of a “Y”
adapter (available at most hardware stores) may be used. The use of the “Y”
adapter allows water to flow equally through both the HOT and COLD water
valves. Optional stainless steel hose must be installed on the hot water
connection. To Install, turn water off at the valves and disconnect the
existing HOT water hose (at the valve and washing machine). Connect the “Y”
adapter to the outlet on your Laundry Pro 2.0, then connect both the optional
stainless steel hose and Cold hose from your washer to the “Y” adapter (see
diagram below). Operate your washer on the WARM/WARM setting (your Laundry Pro
2.0 will still be using just cold water).
NOTE: Your hot source water valve will not have a hose connected to it.
Make sure it is fully turned off. It is recommended you secure a cap
(available at most home improvement stores) to prevent leakage.
NOTE: The “Y” adapter needs to be purchased locally. Use only a metal
adapter. DO NOT use plastic.
TEMPERATURE CONTROLLING WATER VALVES
Some washers monitor the incoming cold water temperature and adjust too cold of water by adding hot water, even if the water temperature is set to cold. If you have one of these washers, do not install with the “Y” adapter as it may cause the washer to not operate correctly. Consult your washing machine owner’s manual if needed.
EXTERNAL WATER TAP (AVAILABLE SEPARATELY)
An optional Laundry Pro 2.0 water tap allows you to run water with hydrogen and oxygen based oxidizers for cleaning surfaces, without the cost or chemical irritants found in most traditional cleaning products.
STATUS INDICATIONS
-
**** Electrical Shock Hazard; disconnect power before attempting installation or service
-
Electrical Shock Hazard; when working with electrical connections, the appliance and surrounding area should be clean and dry of any standing water; failure to follow these instructions can result in death, fire, or electrical shock
-
Do not operate Laundry Pro 2.0 with the front cover removed or improperly installed; failure to follow these instructions can result in severe eye damage, death, or electrical shock.
-
The Laundry Pro 2.0 monitors its operations with a blue LED indicator:
-
Unit on = LED on steadily. (“unit on” means whenever water is flowing through the unit).
-
ActivePure Cell Assembly replacement upcoming (@ approx. 7500 hours) = periodic brief LED flash (visual chirp) when unit is off, but goes to steady on when water is flowing through the unit.
-
ActivePure Cell Assembly replacement required (@ approx. 9000 hours) = periodic brief LED flash (visual chirp) whether unit is off or on. UV bulb will
NOT be turned on again until cell is replaced. -
UV bulb failure = periodic brief LED flash (visual chirp) – same as ActivePure Cell Assembly replacement required above.
-
ActivePure Cell Assembly replacement: When replacing the ActivePure Cell Assembly, there is a switch on the main circuit board which must pressed.
When this happens, the LED will blink 3 times (longer than the brief “chirp” flashes above) and then shut off. This indicates that the ActivePure Cell
Assembly timer has been reset to 0. Pressing the button at any time before the 7500 hour mark or before a bulb failure has been detected will NOT reset the timer. -
Leak Alarm: LED will flash in conjunction with alarm beeping. If this occurs, please contact Customer Service at 800.572.0502 for assistance.
FREQUENTLY ASKED QUESTIONS
We strongly recommend that a licensed plumber installs the Laundry Pro 2.0.
Does Laundry Pro 2.0 get out tough stains without pretreating? Tough
stains will still require pretreatment.
Does the Laundry Pro 2.0 work with all types of water including hard
water? Laundry Pro 2.0 will work with all household water qualities, however
additional sediment pre-filtering may be necessary depending on the source
water condition.
NOTE: Never use with a carbon filter.
Will the Laundry Pro 2.0 work with commercial washing machines? Laundry
Pro 2.0 is designed for residential use only.
Is a plumber required to install Laundry Pro 2.0?
We strongly recommend that a licensed plumber install the Laundry Pro 2.0.
Water pressure MUST be checked and within stated specs before
installation. If water pressure is greater than 60 psi, Water Pressure Reducer
MUST be used (sold separately). It should be noted there are potential
problems which can arise during the installation depending on the condition of
the plumbing in the home and the configuration and location of the washer. If
the cold water valve is stuck or the washing machine needs to be moved back
which may require re-leveling, a plumber may be required. Aerus is not liable
for improper installation or damage caused from improper installation and
recommends a licensed plumber. Appropriate warnings and concerns are included
in this owner’s manual. Always follow local plumbing codes when installing the
Laundry Pro 2.0.
Can I hook the Laundry Pro 2.0 unit up to things other than a washing
machine? No. However, Aerus has an optional ActiveClean Port kit you can
install on the Laundry Pro 2.0 to create water with oxygen based oxidizers for
other cleaning uses (see page 12).
What effect does Laundry Pro 2.0 have on elastic?
Normal operation of a Laundry Pro 2.0 unit should have no negative impact on
elastic in clothing.
Can I let my clothes soak?
It is not recommended that clothes are allowed to soak in Laundry Pro 2.0
water.
INSTALLATION PROBLEMS?
Installation procedures can vary according to washing machine model. If you
experience installation problems, read the manual first to make sure you have
installed the unit correctly. Call Customer Service at 800.572.0502 for more
information.
For installation or troubleshooting contact your Aerus Distributor or Aerus Customer Service for further assistance at 800.572.0502 (U.S.) or 800.668.0763 (Canada).
TROUBLESHOOTING
LAUNDRY TOPICS:
LED | Illumination State | Condition | Solution |
---|---|---|---|
Blue | Steady on | Normal operation | Unit is operating normally. |
Blue | 2 Flashes (flash, flash – 2 sec pause, flash, flash- 2 sec pause… ) | UV | |
bulb start up failure | 1. Press and hold the reset button for a couple |
seconds. When the blue LED flashes 3 times (long flashes), run the unit to
verify it’s working.2. If #1 did not correct the problem, replace the
ActivePure® Cell Assembly.
Blue()| 1 Flash (flash – 2 sec pause, flash – 2 sec pause…………. )| Flashes
only when water IS NOT flowing| Unit is working normally however, this
indicates it is time to change the ActivePure® Cell Assembly. The blue LED
will continue to flash until the ActivePure® Cell Assembly has been replaced.
Blue()| 1 Flash (flash – 2 sec pause, flash – 2 sec pause…………. )| Flashes
continuously whether water is flowing or not.| The unit has shut down as the
ActivePure® Cell Assembly has reached its end of life . The ActivePure® Cell
Assembly MUST be changed to continue using the laundry unit.
Blue| Flashing w/ alarm| Leak, high humidity, condensation or false indicator
due to electrical noise in line| Visible leak – Repair as needed.No Visible
leak – (a) Check for condensation build up on LP piping due to cold water temp
and excessive heat in the area or excessive humidity. (b) Try unplugging the
unit for 10 seconds to see if the condition is corrected. (c) Verify dryer is
vented to the outside. (d) Make sure the sensor is completely dry.Noise in the
electrical lines – The microprocessor mistakes electrical noise for leak.
Issue| Common Cause| Solution
---|---|---
Washer not filling, ERR code| Washer has cold water temp sensor| Make sure hot
water hose is connected and fully on.
| Extra HE washer| Use “Y” connector on washer. Temp setting to warm.
| Kinked hose or water tap not fully open| Make sure the hoses are not bent or
kinked. Verify cold water tap is fully open.
| Dynamic water pressure less than 20 psi| Connect to a water source with a
dynamic water PSI greater than 20.
Odors| Source water conditions. Conditions can change throughout the year.
Wells without chlorine can grow odor causing bacteria in the water.| Adding
the Pre-filter can help in many cases.
| Mold / Mildew / Bacteria growth or stagnant water in washer – Front load
machine worse than top loader but affects both.| At least monthly run a
commercially available washer cleaner through the washer.
Clothes not clean| Overloading| Reduce the amount of clothing in the washer.
| Incorrect water level or wash cycle| Adjust to proper setting for amount and
soil condition of clothing.
| Heavy soiled clothing| Add a small amount of detergent to wash.
| Source water pollutants| Adding the Pre-filter can help in many cases.
The Laundry Pro 2.0 System does not release into the water any type of harmful
chemicals or agents that will harm clothes, the washer, or the environment.
The tables below are answers to common laundry questions compiled by the
washing machine manufacturers.
Issue | Common Cause | Solution |
---|---|---|
White/Dark spots or stains | Grease from agitator bearing or seal | Grease from |
top load agitators can leak and deposit on clothing during wash. Older
machines are more prone to this due to age.
| Fabric softener| Fabric softeners, the will leave a greasy stain if it comes
into contact with clothing before FULLY diluted in water. Never pour directly
on clothing.
| Iron, Magnesium in the source water| Minerals can cause clothes to stain.
The LP Pre-filter may help for excessive minerals.
| Perfume or body spray/ lotion| Perfumes, body sprays or lotions contain
chemicals that can cause stains.
| Overloaded| Reduce the amount of clothes being washed.
| Oils from rags or towels used to clean up spills| Wash separately. Make sure
no oily residue is left in the washer as this will get on clothes in the next
load.
| Filter on washer needs cleaned and/or replaced| Some washers contain water
filters that need regular maintenance. If applicable, make sure the filter is
clean or replace as needed. Contaminates from the filter have been known to
leach out and stain clothing.
| Low water| Adjust the water level.
| Excessive chlorine in source water| Adding the LP Pre-filter can help remove
excessive chlorine from the source water.
| Dried detergent in washer coming off| Detergents can dry inside the washer.
On the drum, under the agitator, between the inner and outer drum. When this
dried detergent breaks free and contacts clothing, staining can occur.
White clothing turning grey over time| Mixing of colors| Whites should never
be washed with other colors. Even light- colored clothing can transfer dyes,
which will cause whites to grey.
| Bleach| If the source water is hard, bleach can react with some minerals in
the water.
| Contaminates in water| Well water is more prone to issues than city water as
it’s not treated or regulated. Installing a LP Pre-filter can help with some
source water issues.
| Overloading the washer| Front load washers are especially susceptible since
they only use a small amount of water. Reduce the amount of clothing in the
washer.
Holes in clothing after wash| Chemicals (Bleach)| Do not permit clothing to
come into contact with bleaching or other harsh chemicals.
| Other clothing – contact with zippers, exposed underwire, objects not
removed from clothing, etc.| Remove objects from clothing before wash.
| Mechanical – getting caught in the gap between the drum and door seal.
Damaged inner tub surface.| This may require a washer repair service call to
correct.
REPLACEMENT PARTS & SERVICE
**** Use only replacement parts recommended by the manufacturer.
REPLACEMENT PARTS | PART NUMBER |
---|---|
ActivePure® Cell Assembly. | 49919 |
Steel Hose | 49701 |
Laundry Pro Optional ActiveClean Port | 49693 |
Laundry Pro Pre-Filter Kit | 49771 |
Laundry Pro Replacement Pre-filter | 49772/49897 |
Pre-Filter Kit
Items included: High Purity HSG. Filter HSG. W/SCR Registration Card
Instruction Sheet Water Filter Nylon Adaptor 3/4 MPT – 3/4 MHT Water Connector
Pack Cover Carton Corner Insert Warning Label Tape Loctite #8702 Stainless
Steel Hose Filter Wrench Bar Code Stock Label.
To order replacement parts contact use this unit only in the manner intended by the manufacturer. If you have questions, contact Customer Service at 800.572.0502 (U.S) or 800.668.0763 (CANADA).
WARRANTY INFORMATION
Limit Three (3) Year Warranty
To register your Laundry Pro 2.0 unit, visit aerusonline.com/warranty.
Customer should not repackage and ship the Laundry Pro 2.0 unit because
irreparable damage can occur. For warranty service, please contact
Customer Service at : 800.572.0502.
WHAT IS COVERED BY THIS WARRANTY
We warrant the Laundry Pro 2.0 to the consumer, subject to the conditions
below, against defects in workmanship or material, provided that the products
are returned to your distributor within the following time periods:
- Laundry Pro 2.0 within 3 years of date of purchase
- Activepure Cell Assembly within 12 months of date of purchase
INSTALLATION AND MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon the following installation and
maintenance requirements: (i) the Laundry Pro 2.0 must be installed, used &
maintained in accordance with the Owner’s Manual; and (ii) all hoses must be
replaced at the intervals prescribed in the Owner’s Manual (proof of hose
change may be required). Failure to meet any of these requirements will void
this warranty. Servicing your Laundry Pro 2.0 by parties other than an
authorized representative and/or using parts other than genuine parts will
also void this warranty.
HOW TO OBTAIN WARRANTY SERVICE
Customers must contact their distributor or Customer Service and provide proof
of purchase within the above time periods. We will repair or replace and
return the product, without charge and within a reasonable period of time,
subject to the conditions in the above paragraphs, if its examination shall
disclose any part to be defective in workmanship or material. If we, in our
discretion, are unable to repair the product after a reasonable number of
attempts, we will provide either a refund of the purchase price or a
replacement unit, at the company’s option.
WHAT IS NOT COVERED BY THIS WARRANTY
This product is intended for household use only and only for use with
municipal water systems. Ordinary wear and tear shall not be considered a
defect in workmanship or material. These warranties do not apply to filters
nor for loss or damage caused by accident, fire, abuse, misuse, improper
installation, excessive water pressure, leaking, modification, misapplication,
commercial use, or by any repairs other than those provided by an authorized
representative. This warranty does not cover any water damage.
EXCLUSION OF OTHER WARRANTIES AND CONDITIONS
EXCEPT AS PROVIDED HEREIN, AERUS MAKES NO REPRESENTATION OR WARRANTY OF ANY
KIND. ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARE HEREBY
EXPRESSLY DISCLAIMED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
UNAUTHORIZED CHANNELS & MISSING SERIAL NUMBERS
Our products are authorized for sale through Authorized Representatives only.
All warranties are void if a product is purchased through unauthorized
channels. We will not extend warranty coverage on any product sold in a manner
that violates our Internet advertising policies and guidelines. This includes
websites that are not authorized to use our trademarked names, images and
logos, as well as Internet auction sites. These websites would include eBay®
and CraigsList® . If a valid serial number is missing from the product, the
warranty will be voided. To confirm warranty coverage prior to purchasing a
product, contact Customer Service.
LIMITATION OF LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
AERUS SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING FROM BREACH OF EXPRESSED OR IMPLIED WARRANTIES, CONDITIONS,
GUARANTEES OR REPRESENTATIONS, BREACH OF CONTRACT, NEGLIGENCE OR ANY OTHER
LEGAL THEORY.
Such excluded damages include, but are not limited to, loss of profits or
revenue, loss of the use of the products, and any loss caused by leaks or
other water damage.
FOR U.S. APPLICATION ONLY
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state. Some states do not allow limitations on
warranties, or on remedies for breach. In such states, the above limitations
may not apply to you.
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners: Except as otherwise required by applicable
legislation, this warranty is not transferable. This warranty gives you
specific legal rights and you may also have other rights which vary from
province to province. Some provinces and territories do not allow limitations
on warranties, or on remedies for breach. In such provinces or territories,
the above limitations may not apply to you.
If any provision of this warranty or part thereof is held by a court of
competent jurisdiction to be invalid, illegal or unenforceable, the validity,
legality and enforceability of the remaining provisions or parts thereof will
not in any way be affected or impaired within the jurisdiction of that court.
This entire warranty shall continue to be valid, legal and enforceable in any
jurisdiction where a similar determination has not been made.
This warranty is provided by: ActivePure Manufacturing, LLC 1300 Valley Drive,
Bristol, VA 24201
SERVICE
Every effort is made to ensure that customers receive an up-to-date
instruction manual on the use of our products; however, from time to time,
modifications to our products may without notice make the information
contained herein subject to alteration. For the latest information, call
customer service at 800.572.0502.
FCC DECLARATION & RESPONSIBLE PARTY
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the Independent Contractor for help.
FCC DECLARATION OF CONFORMITY
Name: Laundry Pro 2.0
Model: W1017H
Manufactured by: ActivePure Manufacturing, LLC
This device complies with Part 15 of the FCC Rules.
RESPONSIBLE PARTY
Active Pure Manufacturing, LLC 1300 Valley Drive
Bristol, VA 24201
Ph: 800.572.0502
Signature:
Printed Name: Andrew Eide
Title: Vice President of Product Development and Manufacturing
Date: 03/31/23
SPECIFICATIONS
Laundry Pro 2.0
Model Number: W1017H
- Sales Number: 00695
Technology:
- ActivePure®
Technology
Electrical:
Power Usage: 0.4W AC (standby) 1.3W AC (operating)
Power Adaptor Input: 100-240V ~50/60 Hz 0.45A
- Power Adaptor Output: DC out; 12V 2.5A
Water:
Pressure: Min. 20 psi to 60 psi Max./1.37~4.13 bar
- Temperature: use cold water only
Operating:
Temperature: 50˚F – 100˚F (10˚C – 37.8˚C)
- Humidity: 40% – 85%
Weight & Dimensions:
- 4.3 lbs (1.95 kg)
- 5.19” H x 17.3” W x 3.69” D
(13.48 cm x 43.94 cm x 9.37 cm)
Warranty:
- Limited three (3) year warranty
FILL IN AND SAVE
Record information regarding your new Laundry Pro 2.0 here. Retain for future
reference.
Model No.—-
Serial No.——
Date of Purchase—
Aerus Independent Distributor:—-
Name—-
Phone No.—
Address—
STORAGE AND DISPOSAL
Do not dispose of this product as household waste. Electrical waste and electronic products should be appropriately recycled as required by practices established by your local authority.
For information regarding the use of this product please contact Customer
Service 800.572.0502 (U.S.) 800.668.0763 (CANADA)
Aerusonline.com
References
- Revolutionary Beyond by Aerus Air and Surface Purification | BeyondbyAerus.com
- Warranty Form | Aerus
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>