GREEN MOUNTAIN GRILLS Ledge 8-in-1 Prime Pellet Smoker Grill Owner’s Manual

GREEN MOUNTAIN GRILLS Ledge 8-in-1 Prime Pellet Smoker Gril

Product Information

The Green Mountain Pellet Grill is a versatile cooking appliance that can grill, smoke, slow-cook, barbecue, braise, roast, bake, and sear at the touch of a button. The appliance uses GMG hardwood pellets made of 100% kiln-dried sawdust that never touches the floor. The pellets are held together by the natural lignins in the wood and are a larger diameter pellet that allows them to last longer than standard size pellets. The pellets have a high BTU content for long burns and very low ash for easy clean-up. The appliance has a hydraulic opening lid, internal grill lights, stainless steel top shelf grate, stainless steel bottom grates, side shelves, safe locking lid fasteners, brake, turn & tail light signals, chimney, pellet hopper 450 lb capacity, safe locking lid fasteners, pellet hopper window, fold-out step, storage area – 1’10 x 5′ area, accessory product power outlet, USB plug-in power switch and a digital controller.

Product Usage Instructions

Before initial start-up, it is important to read and follow all assembly instructions, safety information, and operating instructions of the manual. The manual provides general warnings, pellet and other fuel restrictions, operating precautions, remote/wifi smart control app usage, maintenance issues, creosote, carbon monoxide warning, and PROP 65 – State of California warning.
To get the most out of the pellet grill, please read the manual thoroughly. For general operating tips visit the website’s New Grill Owners page: greenmountaingrills.com/new-grill-owners. If an unforeseen problem occurs, check the Troubleshooting section or visit the website’s support page: greenmountaingrills.com/support.
The digital controller has a digital readout display that displays temperature and status codes, signal indicator lights, temperature up & down 5-degree increment control, and food button that toggles the display between the probe temperature and the grill temperature.

PLEASE READ AND FOLLOW ALL ASSEMBLY INSTRUCTIONS, SAFETY INFORMATION, AND OPERATING INSTRUCTIONS OF THIS MANUAL BEFORE INITIAL START-UP.

IMPORTANT SAFETY INFO

PLEASE READ, UNDERSTAND, AND FOLLOW ALL DIRECTIONS IN THIS MANUAL.

GENERAL WARNINGS

• THIS IS AN ELECTRIC APPLIANCE. OBSERVE ALL NORMAL SAFETY PROCEDURES FOR A HIGH-VOLTAGE APPARATUS.
• FOR OUTDOOR USE ONLY.
• DO NOT USE IN ANY ENCLOSED AREA OR ANY AREA WITHOUT ADEQUATE VENTILATION.
• DO NOT MODIFY THIS GRILL IN ANY MANNER NOT IN ACCORDANCE WITH MANUFACTURER GUIDELINES.
• DO NOT OPERATE THIS GRILL OTHER THAN AS SPECIFIED IN THIS MANUAL.
• BE AWARE OF AND RESPOND TO THE INHERENT DANGER OF ANY APPLIANCE THAT PRODUCES FLAMES.
• DO NOT USE THE GRILL IN RAIN OR AROUND ANY WATER SOURCE SUCH AS SPRINKLERS.
• DO NOT STORE OR USE COMBUSTIBLE MATERIALS NEAR THIS GRILL.
• DO NOT PUT A BARBECUE COVER OR ANYTHING FLAMMABLE ON OR UNDER THE GRILL WHILE IN USE.
• YOU MUST CONTACT YOUR LOCAL HOMEOWNERS’ ASSOCIATION, BUILDING, FIRE OFFICIALS, OR OTHER AUTHORITY HAVING JURISDICTION, TO OBTAIN THE NECESSARY PERMITS, PERMISSION OR INFORMATION ON ANY INSTALLATION RESTRICTIONS, SUCH AS ANY GRILL BEING INSTALLED ON A COMBUSTIBLE SURFACE, INSPECTION REQUIREMENTS, OR EVEN THE ABILITY TO OWN AND OPERATE SUCH A GRILL IN YOUR AREA.
• THE BACK AND SIDES OF THE GRILL MUST BE AT LEAST 24 INCHES FROM ANY COMBUSTIBLES, AND THERE MUST BE AT LEAST 48 INCHES OF CLEARANCE BETWEEN THE TOP OF THE CHIMNEY CAP AND ANY COMBUSTIBLE MATERIALS ABOVE THE GRILL.
• DO NOT ALLOW WATER TO ENTER THE PELLET HOPPER. PELLETS EXPOSED TO WATER TURN INTO SAWDUST THAT THE AUGER FEED SYSTEM WILL NOT DELIVER TO THE FIREBOX.
• AFTER A PERIOD OF STORAGE OR NONUSE, THE GRILL SHOULD BE CHECKED FOR AUGER AND BURN POT OBSTRUCTIONS, FOREIGN OBJECTS INSIDE BOTH THE GRILL AND THE HOPPER, AND AIR BLOCKAGE, BEFORE USE, IN ACCORDANCE WITH THE CORRECT PROCEDURES SET FORTH IN THIS MANUAL.
• DO NOT OPERATE THE GRILL WHILE TRANSPORTING IT! THE GRILL MUST ALWAYS BE STATIONARY WHEN IT IS ON. MAKE CERTAIN THAT THE GRILL IS COLD AND ALL FIRE IN THE FIREBOX IS EXTINGUISHED BEFORE MOVING IT.

PELLET AND OTHER FUEL RESTRICTIONS

• THIS GRILL IS DESIGNED TO BURN ONLY FOOD-SAFE HARDWOOD PELLETS. DO NOT USE ANY OTHER TYPE OF FUEL.
• DO NOT USE ANY PELLETS LABELED AS HAVING ADDITIVES OR DESIGNED FOR USE IN HOME HEATING SYSTEMS.
• DO NOT USE SOFTWOOD PELLETS. THE SMOKE CONTAINS DANGEROUS PHENOLS THAT YOU DO NOT WANT TO INGEST.
• DO NOT USE HEATING PELLETS, AS THEY MAY CONTAIN UNSAFE IMPURITIES THAT COULD HARM YOUR HEALTH OR YOUR GRILL.
•  GMG’S GRILLS ARE DESIGNED FOR AND TESTED WITH GREEN MOUNTAIN’S BRAND OF PELLETS. WHILE YOU MAY USE OTHER BRANDS OF PELLETS, WE DO NOT WARRANT THAT THE GRILL WILL PERFORM AT THE SAME LEVEL.
• NEVER USE LAVA ROCK, NONPELLETIZED WOOD, OR CHARCOAL IN THE GRILL.
• DO NOT USE ANY GASOLINE, LANTERN FUEL, WHITE GAS, DIESEL FUEL, PETROL, LIGHTER FLUID, CHARCOAL LIGHTER, ALCOHOL GEL, OR ANY OTHER FUEL OR ACCELERANTS FOR LIGHTING OR RELIGHTING THE GRILL.

OPERATING PRECAUTIONS

• THIS GRILL MUST NOT BE USED BY PERSONS WITH REDUCED PHYSICAL, SENSORY OR MENTAL CAPABILITIES, OR LACK OF EXPERIENCE AND KNOWLEDGE, UNLESS THEY HAVE BEEN GIVEN SUPERVISION OR INSTRUCTION CONCERNING THE USE OF THE APPLIANCE BY A PERSON RESPONSIBLE FOR THEIR SAFETY AND ARE BEING SUPERVISED BY A RESPONSIBLE ADULT.
• CHILDREN SHOULD NEVER USE THE GRILL.
• ACCESSIBLE PARTS OF THE GRILL WILL BE VERY HOT, AND YOUNG CHILDREN AND PETS MUST BE KEPT AWAY FROM THE GRILL WHILE IT IS IN USE.
• NEVER LEAN OVER AN OPEN GRILL OR PLACE HANDS OR FINGERS ON THE FRONT EDGE OF THE GRILL OR IN THE PELLET HOPPER.
• DO NOT USE ACCESSORIES NOT DESIGNED FOR USE WITH THIS GRILL.
• USE HEAT RESISTANT BARBECUE MITTS OR GLOVES WHILE OPERATING THE GRILL.
• DO NOT TRANSPORT THE GRILL WHILE OPERATING OR WHILE THE GRILL IS HOT. MAKE SURE THAT THE FIRE IS COMPLETELY OUT AND THE GRILL IS COMPLETELY COOL TO THE TOUCH BEFORE MOVING IT.
• ASHES SHOULD BE PLACED IN A METAL CONTAINER WITH A TIGHT-FITTING LID, AND THE CONTAINER MUST BE PLACED ON A NONCOMBUSTIBLE FLOOR OR ON THE GROUND, WELL AWAY FROM ALL COMBUSTIBLE MATERIALS. ASHES SHOULD BE RETAINED IN THE CONTAINER UNTIL ALL CINDERS HAVE THOROUGHLY COOLED BEFORE FURTHER DISPOSAL.

REMOTE/WIFI SMART CONTROL APP USAGE

IF USING A REMOTE CONTROL OR THE REMOTE CELL PHONE APPLICATION TO CONTROL THE OPERATION OF THE GRILL, YOU MUST FIRST MAKE SURE THAT ALL SAFETY PRECAUTIONS OTHERWISE APPLICABLE TO THE OPERATION OF THE GRILL HAVE BEEN OBSERVED PRIOR TO STARTING THE GRILL. MOREOVER, A RESPONSIBLE ADULT FAMILIAR WITH THE OPERATION OF THE GRILL SHOULD BE AT ALL TIMES ABLE TO VIEW THE GRILL, AND IS IN CLOSE- ENOUGH PROXIMITY TO THE GRILL TO BE ABLE TO ADDRESS ANY EMERGENCY CONDITIONS, BEFORE OPERATING THE GRILL REMOTELY.

MAINTENANCE ISSUES

• THE GRILL MUST BE CLEANED AND MAINTAINED REGULARLY IN ACCORDANCE WITH THE INSTRUCTIONS SET FORTH IN THIS MANUAL.
• DO NOT MODIFY OR REMOVE ANY OF THE PARTS OF THE GRILL.
• ALWAYS UNPLUG THE GRILL BEFORE PERFORMING ANY SERVICE OR MAINTENANCE.
• NEVER ADD PELLETS BY HAND TO THE FIREPOT WHILE THE GRILL IS RUNNING. IF THE GRILL RUNS OUT OF PELLETS DURING COOKING, LET THE GRILL COMPLETELY COOL AND START AGAIN FOLLOWING THE INITIAL START-UP INSTRUCTIONS.
• ALWAYS BE SURE TO INSTALL THE HEAT SHIELD PROPERLY, IN ACCORDANCE WITH THE INSTRUCTIONS ELSEWHERE IN THIS MANUAL, TO REDUCE RISK OF A GREASE FIRE.
• GREASE FIRES ARE OFTEN CAUSED BY FAILING TO PROPERLY MAINTAIN THE GRILL BY CLEANING THE GREASE TRAY AND THE GREASE DRAIN CONSISTENTLY. IF A GREASE FIRE OCCURS, TURN THE CONTROL UNIT TO “OFF,” AND LEAVE THE LID CLOSED UNTIL THE FIRE IS OUT. DO NOT UNPLUG THE POWER CORD. IF AN UNCONTROLLED FIRE DOES OCCUR, IMMEDIATELY CALL THE LOCAL FIRE DEPARTMENT. NEVER PUT WATER ON THE FIRE.
• MAKE ABSOLUTELY CERTAIN THE GRILL AND ASHES ARE COLD BEFORE ACCESSING THE INTERIOR. DO NOT REMOVE HOT ASH FROM THE GRILL, AS IT MAY CAUSE A FIRE ELSEWHERE.

CREOSOTE

• OVER TIME, A LAYER OF TAR-LIKE SOOT OR CREOSOTE MAY FORM INSIDE YOUR GRILL. YOU SHOULD REGULARLY REMOVE SUCH SUBSTANCES FROM INSIDE YOUR GRILL, AS A CREOSOTE FIRE CAN BURN OUT OF CONTROL.
• DARK AND SOOTY SMOKE MAY INDICATE THE PRESENCE OF A CREOSOTE BUILDUP INSIDE YOUR GRILL. IF YOU NOTICE THIS, TURN OFF THE GRILL AND WAIT FOR IT TO COOL COMPLETELY. THEN, REMOVE ANY COLD CREOSOTE FROM THE GRILL WITH A TOWEL.
• SHOULD A CREOSOTE FIRE OCCUR, TURN THE CONTROL UNIT TO “OFF,” AND LEAVE THE LID CLOSED UNTIL THE FIRE IS OUT. DO NOT UNPLUG THE POWER CORD. DO NOT TRY TO REMOVE THE GRILL, TRY TO SMOTHER THE FIRE, OR PUT WATER ON THE FIRE. IF AN UNCONTROLLED FIRE DOES OCCUR, IMMEDIATELY CALL THE FIRE DEPARTMENT.

CARBON MONOXIDE WARNING

• THE GRILL MUST BE OPERATED AT ALL TIMES IN ACCORDANCE WITH THESE GUIDELINES TO PREVENT CARBON MONOXIDE FROM POISONING YOU, YOUR FAMILY, OR OTHERS.
• CARBON MONOXIDE IS COLORLESS AND ODORLESS, SO IT IS IMPORTANT TO OPERATE THE GRILL IN STRICT ACCORDANCE WITH THIS OPERATING MANUAL, AND THESE WARNINGS.
• THE GRILL MUST AT ALL TIMES BE OPERATED OUTSIDE, IN A WELL-VENTILATED AREA, AND IN STRICT ACCORDANCE WITH ALL OTHER INSTRUCTIONS IN THIS MANUAL TO AVOID CARBON MONOXIDE POISONING.
• THE SYMPTOMS OF CARBON MONOXIDE POISONING INCLUDE HEADACHES, DIZZINESS, WEAKNESS, NAUSEA, VOMITING, SLEEPINESS, AND CONFUSION. CARBON MONOXIDE REDUCES THE BLOOD’S ABILITY TO CARRY OXYGEN, AND LOW BLOOD OXYGEN LEVELS CAN RESULT IN LOSS OF CONSCIOUSNESS AND DEATH.
• ALCOHOL CONSUMPTION AND DRUG USE INCREASE THE EFFECTS OF CARBON MONOXIDE POISONING.
• CARBON MONOXIDE IS ESPECIALLY TOXIC TO MOTHERS AND CHILDREN DURING PREGNANCY, INFANTS, THE ELDERLY, SMOKERS, AND PEOPLE WITH BLOOD OR CIRCULATORY SYSTEM PROBLEMS, SUCH AS ANEMIA OR HEART DISEASE.
• YOU MUST SEE A DOCTOR IF YOU DEVELOP EITHER COLD OR FLU-LIKE SYMPTOMS WHILE COOKING IN THE VICINITY OF THE GRILL, AS CARBON MONOXIDE POISONING CAN EASILY BE MISTAKEN FOR A COLD OR FLU AND IS OFTEN DETECTED TOO LATE.

PROP 65 – STATE OF CALIFORNIA

WARING THIS PRODUCT CAN EXPOSE YOU TO CHEMICALS INCLUDING CHROMIUM (HEXAVALENT COMPOUNDS) AND CARBON DIOXIDE, WHICH ARE KNOWN TO THE STATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM, AND CAN EXPOSE YOU TO WOOD DUST, WHICH IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER. FOR MORE INFORMATION, GO TO WWW.P65WARNINGS.CA.GOV.

Thank you for purchasing a Green Mountain Pellet Grill! We hope that it will provide you with many years of trouble-free service and allow you to cook extraordinary food that will enhance your enjoyment of eating.
Your new grill can grill, smoke, slow-cook, barbecue, braise, roast, bake, and sear at the touch of a button. This manual will help you get the most out of your pellet grill, so please read it thoroughly.
For general operating tips visit our New Grill Owners page : greenmountaingrills.com/new-grill-owners
Should an unforeseen problem occur, please check the Troubleshooting section, or visit our website greenmountaingrills.com/support.

GMG HARDWOOD

GREEN MOUNTAIN GRILLS BRAND PELLETS ARE MADE OF 100% KILN-DRIED SAWDUST THAT NEVER TOUCHES THE FLOOR. OUR PELLETS ARE HELD TOGETHER BY THE NATURAL LIGNINS IN THE WOOD AND ARE A LARGER DIAMETER PELLET THAT ALLOWS THEM TO LAST LONGER THAN STANDARD-SIZE PELLETS.

• Taste, consistency, & versatility
• Food tested, pitmaster approved
• High BTU content for long burns
• Very low ash for easy clean up
• 40% MORE than the competition for the same price or less

GET TO KNOW YOUR GRILL

DIGITAL CONTROLLER

INTERNAL COMPONENTS

the Firebox.

2

| Combustion Fan: This is located at the back of the trailer rig next to the Auger Motor. The micro-adjusted variable speed fan blows air through the air chamber into the Firebox.
3| Auger: Feeds pellets from the hopper into the Firebox.
4| Auger System: Houses the Auger, Auger Tube, and Igniter leading directly into the Firebox.

5

| Igniter: You will find the igniter (also called a hot rod) in the firebox. It should protrude about 3.5” – 3.75” into the Firebox. This rod ignites the pellets to start the fire.

6

| Firebox: Located in the bottom of the grill where pellets arrive via the auger tube. This is also called the burn pot. With a Venturi-Style design it creates a burn pot cyclone for maximum heat distribution and complete combustion with minimal waste.
7| Heat Shield Frame: built into the base of the grill that designates the exact placement of the shield.

• Creates even heat distribution and air flow throughout the grill chamber
• The Grease Trays slope downward into the center and carry the drippings from your food into the grease trough that runs along the inside front of your grill, for easy disposal.

PARTS LIST

ASSEMBLY

1. Install handles on the Heat Shield
2. Install the Heat Shield into the base of the grill. There is a Heat Shield Limit Frame built into the base of the grill that designates the exact placement of the shield
3. Install the Grease Tray Handles on each tray. Insert Grease Trays in the order as pictured above, RIGHT > LEFT > MIDDLE
4. Once the Grease Trays are in, place the grill grates down and insert the top shelf rack

OPERATING YOUR GRILL

POWERING UP YOUR GRILL

1. Plug in the grill’s power cord into an external power outlet.

2. Flip the green power switch on the control board, digital display should read “OFF
   Power Switch

   • – Pressed In = Power On
   • o Pressed In = Power Off

3. Press the “ON/OFF” button to start running the program. The unit will go through the 0-1-2-3 process and then gradually heat up to 150°F.
   DO NOT adjust temp untill it reaches 150°F on it’s own.

4. Press the ▲ button to increase temp and the ▼ button to decrease temp.
   You have a 150°-500°F temperature range in 5° increments.
   Press the “F/C” button to convert the display from Fahrenheit and Celsius

SEASONING YOUR GRILL

Burn in the grill at 350°F for 30 minutes to remove any residue from the manufacturing process.
ALWAYS allow the grill to reach 150°F before adjusting the tempera

POWER DOWN YOUR GRILL

1. ALWAYS cool the grill down gradually to 150°F for ten minutes before shutting down the power.
   Press the red “ON/OFF” button. This will push the grill into FAN mode which will burn the remaining pellets in the firebox and blow most of the ash out. After that cycle finishes (about 10-15 minutes), the controller will display OFF.

2. Flip the green power switch on the control board, digital display should now be blank

BATTERY CHARGING

The trailer rig comes with a charging power adapter. The white electrical receptacle in the picture above provides power for  auxiliary items such as an electric knife or a lamp.
DO NOT plug the grill’s power cord into this, as that will do absolutely nothing

1. Plug in the grill’s power cord into an external power outlet.
2. Flip the green power switch to the “on” position on the control board. Digital display should read “OFF”.
   The battery should charge in about 9 hours depending on its discharge state when you started the charging process.

UNDERSTANDING YOUR GRILL

0-1-2-3 STARTUP CYCLE

AIR TEMPERATURE

The PT200 Platinum Sensor sends data to the computer. This “brain” analyzes the data and adjusts the airflow and pellet fuel flow to maintain the set temperature. Many things affect the data gathered by the sensor – opening the lid, wind, grease splatter, humidity, altitude, and gravity (if the grill is not on level ground).
The computer analyzes all the erratic information and averages it over time. Then, it displays the best result as the most accurate representation of the grill’s current temperature. This is why an instantaneous air temperature reading from a third-party product does not provide much useful information

ODD SOUNDS

Huffing noises are normal.
The combustion fan, inside the hopper, will turn off and on regularly to provide the correct amount of oxygen to the fire to maintain the set temperature.

WOOD FIRED SCIENCE

• The beauty starts at the core of the PRIME series’ 12V Direct Power design. Direct Current allows for a micro-adjusted variable speed fan and auger motor that creates more precise temp control, greater fuel economy, and less waste along with increased motor RPM’s for quicker pellet feed and faster startups.
• The motor turns an auger that feeds pellets into a firebox. There, an igniter in the bottom automatically lights the pellets, and a combustion fan provides oxygen to start the fire.
• The Venturi-Style firebox design is lined with vertical vents that create a burn pot cyclone of airflow for maximum heat distribution and complete combustion with minimal waste.
• The heat shield that covers the firebox distributes the heat to both sides of the grill, flowing up into the convection-style grill chamber. The thermal sensor mounted inside the grill sends data to the on-board computer ten times every second, and the digital controller adjusts the air and pellet flow to maintain the temperature you set.

MEAT PROBES

• To use this feature, just plug the connector into the receptacle on the front of the controller.
• Lift the stainless flap on the left side of the grill and push the probe through the hole. Then, insert the probe into the center of the food you are cooking. Press either the Probe 1 or 2 button to display the temperature of that probe. This process takes a minute or two to stabilize.
• To return to the grill temperature display, simply press the probe button again. If you do not have the probe installed in the control panel, then your digital display will read “NFD” (no food) when you press either probe button. The probe is not suitable for reading temperatures above 257°F (150°C).

SMART CONTROL

Make sure the WiFi antenna is connected to the control board. For information regarding GMG Smart Control refer to:
greenmountaingrills.com/smart-control

MAINTAINING YOUR GRILL

GRILL CLEANING
ALWAYS ENSURE THAT THE GRILL IS COLD AND THE FIRE IS OUT BEFORE CLEANING

• CLEAN ABOUT EVERY 2–3 BAGS 80 –100 LBS
• Keep the inside of the grill clean using a Shop-Vac. This will take only a few minutes. Remove the interior parts and vacuum any ash and residue out of the base of the grill and the firebox

ALWAYS unplug your grill before performing any cleaning, maintenance, and/or electrical component operations

Clean the grates and grease tray regularly. You can use a wire brush to clean the stainless steel grates. Alternatively, you can use an old camper’s trick of wadding a piece of aluminum foil and rubbing it lightly on the grates to clean it.

GREASE FIRE CAUTION

• As with any barbecue, the potential for a grease fire exists. To reduce this possibility, regularly clean the grease tray to prevent flammable buildup. An easy way to do this is to line the tray with aluminum foil or use our Drip EZ Grease Tray Liners. Use multiple sheets on the tray and then just peel one off each time you cook. If you are going to line your tray with aluminum foil, make sure it does not cover the thermal sensor hole on the left.
• Chimney cap. Wipe down the underside of the cap regularly to prevent grease drip.
• Drip system. Make sure the trough where grease drains into the discharge spout is clean and free of debris.
• Place grill on level ground. The grill should be kept as level as possible so that the grease flows into the trough andout into the bucket and also to ensure that the sensor reads evenly, as hot air displaced to one side or the other will cause irregular operation.
• Clean ash out of the firebox periodically. If ash covers the igniter, the grill may not light. When you clean out the ash from your firepot, it is not necessary to add in more pellets afterwards. The auger will add in the correct amount of pellets in the start-up cycle.
• Regularly clean the inside of your grill. Remove grease with hot, soapy water or a grill cleaner. Keep liquids away from the auger tube and the pellets. Liquids will drain through the bottom hole. Alternatively, just turn the grill on at 500°F for an hour or more to bake off most internal residues.
• Clean the grill lid window. The window will discolor over time. The best way to clean the window is with steel wool.
• Protect your grill. Use a grill cover as much as possible. Water may be able to get in through the hopper in wet conditions. Make sure to check for wet pellets if your grill gets left out in the rain. As stated, pellets and water do not mix. Your hopper will, for the most part, stay dry in most weather, but a driving rain may cause adverse results.
• Service? Answers to most common questions can be found on our website greenmountaingrills.com/support. While you will hopefully have no problems, machinery can fail. Fortunately, each part on the grill is modular, so you can easily replace one if necessary.

WOOD FIRED 101

• Smoke Flavor: You will get more smoke flavor at low temperatures than at high ones. If you wish to infuse a piece of meat with a smoky flavor, cook it at 150°–160°F for an hour or so before you turn up the grill to finish it off.
• Let Meat Rest. Beef, pork, poultry, and fish will generally continue to cook after you remove them from the grill as the hot outer part of the meat influences the cooler interior. While it seems possible to eat immediately upon finishing your grilling, that seldom works out as a practical matter. Plan for the internal temperature to rise about 5 degrees after you take it off the grill. Also, resting allows the juices to redistribute more evenly throughout the meat.
• Spritz! GMG sells a very nice stainless steel spritz bottle for about $10. You will use it on the meats you’re cooking regularly. Pork butts and picnic roasts, steaks, burgers, chops, and ribs will all benefit from regular, generous spritzing. A good staple mixture is apple juice plus 2–3 tablespoons of Worcestershire.
• Be Creative! You can cook almost anything on this grill. Try pizza, bread, marinated vegetables, casseroles, and corn bread, as well as steaks, roasts, hams, pork chops or tenderloins, wild game, fish, and poultry. Cook anything outside in this appliance that you would cook in your kitchen oven.
• Low Temperature Smoking: For anything you plan to smoke for several hours, we recommend marinating it in sugar or salt or both, in the refrigerator for several hours beforehand. This will normally cure the meat and should make it safe. We do not recommend smoking poultry below 185°F for health reasons. Cooking it at or above that temperature will still impart a rich, smoky flavor.
• General Cooking Guide. If you’re new to pellet grilling, this will help you to get started. These are basic guidelines and temps/times can vary depending on the size of what you’re cooking, the initial temperature of the food when you put it in, how often you open the lid, and other variables. ALWAYS COOK MEAT TO A SAFE INTERNAL TEMPERATURE. RECIPES ARE ONLY GUIDELINES.

GENERAL OPERATING TIPS

• Setting the Temperature: Do not push any buttons until the computer finishes the 0-1-2-3 cycles and automatically goes to 150°F (66°C). Once it reaches 150°F (66°C), you can change to your desired setting.

• Time to Reach Temperature: It should take about 15–20 minutes from the time you first turn the grill on until it achieves the temperature you set. Make sure not to adjust the temperature until it reaches 150°F first. Time to heat up will vary based on the temperature of the climate you live in.

• Temperature Range: You can set the grill as low as 150°F or as high as 550°F.

• Grill Ready: Wait until the grill heats up before cooking. Aside from the soot contained in earlier smokes, the grill will not cook evenly until it gets hot, just as with a charcoal or gas grill. A slowly blinking light on the digital control panel indicates that the grill has achieved the target temperature, while no light means the grill is still heating or cooling.

• Heat Distribution: If you are experiencing larger left-to-right temperature discrepancies, the heat shield can be moved along the belly of the grill left or right to assist with these differences. See our recommended heat shield positioning in the assembly guide and prefire section.
  The grill temperature will climb fairly rapidly. The temperature, however, falls much more slowly. This is because the fire must be kept going at all costs, which results in a fairly slow fall in inside temperature. Here, too, you can speed the process by opening the lid to let excess heat escape.

• Controller Functions: In case you have an interest in controller functions, reference the startup cycle chart in the
  “Understanding Your Grill” section which shows each ignition state and its function in the 1-2-3 startup cycle
  DO NOT INCREASE TEMPERATURE YET.

• The grill needs to make P.O.F (Proof of Fire) which is 5 degrees above ambient temperature. At that point the board will turn the igniter off and start the auger motor to guide the grill up to 150°F. It is imperative for the grill lid to be closed for this to happen.

ONCE THE GRILL HAS REACHED 150°F, YOU MAY INCREASE TO YOUR DESIRED TEMPERATURE.

• If there is not a 5° increase within 20 minutes the grill will display FAL. At this point see page 78 of the troubleshooting section.

• Temperature Variances: The temperature on the digital readout reflects the temperature at the grilling surface on the left side of the grate where the thermal sensor protrudes into the grill cavity. You may notice differences between the dome thermometer and the digital readout, depending on the quantity of cold food inside the grill or how often you open and close the lid or how much wind is present. This is normal.
  Please understand that if you cook, for instance, a stand-up chicken, the temperature at the top of the cavity may be somewhat less than at the grilling surface in the winter and perhaps higher in the summer. You might have decided to cook the chicken at 275°F, but you notice that the temp on the dome thermometer (if your grill has one) only reads 250°F. Since most of your chicken is well above the cooking surface, you may want to adjust the digital temp of the grilling surface up to about 300°F to achieve your target cooking temperature of 275°F at the chicken level or vice-versa if the dome thermometer reads higher.

• Weather: You will likely want to keep your grill out of rain and snow when not in use. In a heavy driving rain, water can invade the auger tube that will then magically change pellets to sawdust and then expand and dry into something akin to concrete. This makes for an unpleasant repair. Melting snow can also cause the same problem. A grill cover will clearly help the situation, but the garage seems more foolproof.

• Grilling in Various Temperatures: Because we know that you will use the grill in a variety of weather conditions, we tend to overshoot the initial default temperature of 150°F by 20–25 degrees on warm days. We do this so that it does not take interminably long on a cold day to reach its target temperature. The grill will eventually cool back down to 150°F on its own, or you may speed the process by simply opening the lid to let out excess heat.
  Once your outside temperatures drop below 35°F (2°C), the Turbo mode kicks in to accelerate the volume of pellets and air so that you do not have to wait so long for the grill to heat up as you otherwise would without it.

• Keep the Lid Closed When Cooking. The grill cooks with convection heat, so an open lid only dissipates heat into the atmosphere. “If you’re lookin’, you’re not cookin’.”

• Pellet Checking: Be sure to keep pellets in the hopper! Check your hopper occasionally so that your grill does not go out in the middle of cooking your meal.

• Pellet Storage: Store your pellets in a cool, dry place. Do not allow them to get wet, as they will turn back into sawdust.

• Bypass Mode for Hot Restarts: Occasionally, you may experience a power outage while the grill is in use, or someone accidentally turns the grill off, or you undercook something and want to resume cooking for a little longer.
  ONLY use this procedure if power is lost and a fire is still in the grill or for testing parts.

• Use this method if you still have some fire left in the firebox, which is usually no longer than about 6–7 minutes later. If you have run the fan mode for more than about 3–4 minutes, this will not work.

• If necessary, make sure the grill is plugged in first. When the digital readout displays off, press the red power button to turn the grill back on. Once the display reads “0” hold the power button for approximately 7 seconds, or until the digital readout displays a temperature. Now adjust the temperature to your desired setting.

• Powering Down: Simply press the red power button and your grill will automatically go into fan mode. Allow fan mode to complete which takes about 15 mins. Once the fan mode is complete the display will read “oFF” and you can press and hold the power button for about 7 secs until the display goes dark, at which point the grill has successfully powered down. You can leave the grill plugged in for easier power up of your next cook or unplug it if you prefer.

TROUBLESHOOTING

• Grill doesn’t turn on when you press the power button.

  • Check to make sure the power cord is plugged in. When the AC adapter is plugged into the wall, check that the light on the adapter comes on.
  • Inspect both ends of the male-to-male power cord to ensure the connections aren’t compromised.
  • Check the circuit breaker and/or GFCI on the circuit the adapter is plugged into. Plug a small appliance into the same outlet to see if you have electricity.
  • Unplug the grill. Remove the control panel. Check for loose wires connected to the wiring harness. Disconnect and reconnect the wiring harness to ensure a secure connection.
  • Grill doesn’t come up to temperature.

• If grill remains at ambient temperature…

  • Check the firebox to see if it has overflowed with pellets. If it has, clean it out and start over. This overfill can result from turning the grill off without using the fan mode or from charging the firebox when it does not need to be charged. Reread the section on “Priming the Firebox” to understand that. You only need to prime the firebox the first time you use the grill or on any subsequent occasions when it runs out of pellets and the auger runs until empty.

• If grill lights, but does not reach set temperature…

  • Check the combustion fan to ensure it spins freely and there is no damage to the blades.
  • Ensure the heat shield is properly installed.
  • Ensure the grease tray is installed correctly.

• Erratic temperature.

  • If the digital display reads “SEN” or shows rapid fluctuation in temperature (faster than the grill could realistically increase/decrease its internal temperature) call our technical support 530-347-9167 opt. 1.
    Otherwise, check to make sure you do not have aluminum foil on the grease tray that is blocking the thermal sensor. It is okay to wrap your tray in foil. However it must be wrapped tight to the metal, and the hole as well as the half-moon cutout must be punched out of the foil to ensure proper airflow.

  • A simple way to check the thermal sensor is to look at the initial temperature reading the grill gives after the
    0-1-2-3 start-up process. This temperature should be close to the ambient air temperature since the grill has not yet had a chance to heat up.

  • Improper shield placement will result in issues coming to temperature. When using the heat shield adjustment rod, a centered heat shield should be positioned approximately at the “0” mark on the rod. The depth to which the rod is threaded into the receiving nut varies, so some experimenting might be needed to find the perfectly adjusted “0” point on your rod.

  • Ensure the grease tray is installed correctly. See the previous page for proper installation.

• Smoke is coming out of the hopper.

  • Make sure your burn pot is empty of ash and pellets.
  • Make sure the hopper lid stays closed when you have the grill on. Press firmly down on each of the corners of the lid to make certain it is closed tight. If a corner of the lid sits up even 1/8 inch while the lid is flat, a warped hopper lid is your issue.
  • You can test this by running 2 sheets of tin foil over your hopper then closing the lid down on top of the foil to make a temporary seal, hopefully preventing smoke from traveling through your hopper.
  • Ensure the combustion fan spins freely and is not damaged.
  • Ensure the pellet dump door is closed tight.
  • If all else fails, the square gasket seal between the hopper and auger may be the culprit. You can seal with high-temp silicone.

• Low pellet alarm beeps continuously.

  • Fill the hopper with pellets so that their level is above the low pellet sensor. If this does not solve the problem, unplug the grill then disconnect the alarm from and reconnect it to the back of the control panel. If the beeping persists, your alarm is broken and needs to be replaced. Contact our technical support 530-347-9167 opt. 1. In the meantime, you can stop the beeping by unplugging the low pellet alarm from the circuit board and leaving it disconnected.
  • *The low pellet alarm is not necessary for the grill’s functionality. You can leave the alarm disconnected and continue cooking.

• No pellets in the firebox.

  • Assuming that you’ve charged the firebox so that there are pellets in the auger tube, turn the grill on and press the power button to send the control to cycle 0. Examine the auger bit through the firebox to see if it’s turning.
  • If it is and there aren’t any pellets coming through, they are bridged up over the auger’s intake. Turn the grill off, sift the pellets around inside the hopper, and put the grill back into cycle 0. Wait until the pellets emerge into the firebox. It may take up to 2 full cycle 0’s to get pellets all the way through the auger tube.
  • Once they emerge, turn the grill off and start it again all the way through the 0-1-2-3 cycles to fire it up.
  • It may take more if the auger is not turning. Listen for the auger motor. If the auger motor is engaged and the auger bit is not turning, then there is a broken linkage between the motor and the auger shaft. Call technical support on 530-347-9167, opt. 1.

• I have uneven heating.

  • Uneven heat can be corrected by making small adjustments to your heat shield placement. Try sliding the shield toward the hot side in ¼ inch increments while taking note of the temperature changes. Using the Heat shield adjustment rod, a centered heat shield should be positioned approximately at the “-0.5” mark on the rod.
  • The depth to which the rod is threaded into the receiving nut varies, so some experimenting might be needed to find the perfectly adjusted “0” point on your rod. Once you find the best heat shield placement, we encourage you to mark that distance on the heat shield adjustment rod. That way, you can subsequently repeat the positioning whenever the grill is relocated or the burn pot is cleared internally.

• Loud clicking sound when the auger is running.

  • This is typically the sound of a stripped/slipping gear within the auger’s gearbox. Auger assembly replacement will be needed.

• Grill didn’t light (FAL message).

  • There may be too much ash in the firebox. Wait until it cools off, and clean out the ash. Alternatively, pellets may have overfilled the firebox. Never turn the grill off and on repeatedly as this will overfill the firebox with pellets. Each time the grill displays “0” on start-up, it feeds a full load of pellets into the burn pot. The igniter won’t light the pellets unless air can flow freely through the combustion chamber.
  • The combustion fan may not have been operating. Check to make sure that the fan blades turn freely and the fan runs on cycles 2 and 3 of the 0-1-2-3 sequence.
  • The auger might not have turned pellets into the burn pot. Refer to “No pellets in the firebox” above.
  • If there isn’t any ash or pellet buildup, the fan works properly, and fresh pellets are feeding in, your igniter is most likely out and the grill will require a replacement.
  • *The grill can be manually lit if the igniter is out. Charge the burn pot with a handful of pellets, and light them with a propane torch or. Once the pellets are able to maintain a flame by themselves, plug the grill in so it displays “off.” Hold the “power” button for 10 seconds. The grill will initially display “0” but then skip to a temperature reading while turning on the fan and auger. Let the grill come to 150 then select your grilling temperature like normal.

• Auger is jamming.

  • Turn the grill into cycle 0 by pressing the “power” button (first stage of the normal start-up procedure), and listen for the auger motor. If the motor engages, look inside your burn pot toward the end of the auger bit to determine if the auger is spinning. If the auger is spinning but you don’t have pellets feeding into the burn pot, you have pellets bridged up over the intake of the auger tube. Turn the grill off, sift the pellets around inside the hopper, and put the grill back into cycle 0. Wait until the pellets emerge into the firebox. It may take up to 2 full cycle 0’s to get pellets all the way through the auger tube.
  • If you have determined that your auger does not turn when the auger motor is engaged, you can try to work the affected pellets through the auger tube to clear out the jam. Remove the grease tray and heat shield from the body of the grill. Remove all the pellets from the hopper and the firebox.
  • Once the auger tube is clear, you will need to refill it with fresh pellets by running cycle 0 a few more times after the hopper has been filled. Once you see fresh pellets coming out, turn off the grill and start it up again through the entire 0-1-2-3 process with the heat shield and grease tray installed.

• Combustion fan doesn’t seem to be working properly.

  • There’s no need for concern if your fan is not blowing at a constant speed. It will run at many RPMs in order to maintain the most stable temperature.
  • The fan should run continuously from cycle 2 on start-up until the grill completes the fan mode.
  • First, unplug the grill. Then, using your finger, flick the fan to make sure it spins freely and does not appear to have any visible damage. If there is any damage to the blades, your grill will require a new combustion fan.
  • Check the wires leading to the combustion fan to make sure those connections are secure and undamaged.

WARRANTY & SUPPORT

• REGISTER YOUR WARRANTY HERE: greenmountaingrills.com/warranty-registration

• This LIMITED WARRANTY covers defects in workmanship and materials for a period of three (3) years from the date of first retail purchase. During the warranty period, GMG Products, LLC (dba Green Mountain Grills) will replace or repair, at its sole option, any defective Green Mountain grill returned to us, or to one of our dealers, by its original purchaser. Any claims under this warranty must be received by the expiration of the warranty period.

• This warranty does not cover problems that result from abuse, accident, misuse, or problems with electrical power. It does not over cosmetic elements and components, such as paint and other finishes. It does not cover uses not in accordance with the instruction manual. It does not cover commercial use of the product. It specifically excludes products for which Green Mountain Grills has not received payment.

• THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH MAY VARY FROM STATE TO STATE (PROVINCE TO PROVINCE IN CANADA). GREEN MOUNTAIN GRILLS RESPONSIBILITY FOR DEFECTS IN MATERIAL AND WORKMANSHIP SHALL BE LIMITED TO REPAIR AND/OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES AND WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. NO OTHER WARRANTIES ARE PROVIDED.
  IN NO EVENT WILL GMG PRODUCTS, LLC (dba GREEN MOUNTAIN GRILLS) HAVE ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER TO THE ORIGINAL PURCHASER OR WITH RESPECT TO ANY THIRD-PARTY CLAIMS FOR DAMAGES AGAINST THE RETAIL PURCHASER OF THIS PRODUCT. SOME STATES (PROVINCES IN CANADA) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS MAY NOT APPLY TO YOU.

• To exercise your rights under this warranty, contact the dealer from whom you purchased it, or call us at 530-347-9167.

WE’RE COMMITTED TO MAINTAINING THE BEST CUSTOMER SERVICE IN THE INDUSTRY.

• For assembly and general operation instructions, check out: greenmountaingrills.com/new-grill-owners
• For troubleshooting and service tips, check out: greenmountaingrills.com/support

GRILL SUPPORT

Call 1.800.603.3398 – Option 1
Hours 8 am – 6 pm PST M – F, 9 am – 6 pm PST Sat – Sun (Closed on major holidays

Contact Us : Green Mountain Grills LLC. 316 California Ave. Suite 1065 Reno, NV 89509
Toll Free 1.800.603.3398
Phone 530.347.9167
Fax 530.347.9710

APP SUPPORT

Call 1.800.603.3398 – Option 15
Email AppSupport@greenmountaingrills.com
Hours 10 am – 6 pm PST M – F, 9 am – 5 pm PST Sat (Closed on Sundays and major holidays)

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© 2022 GMG Products LLC – All Rights Reserved

References

• .: Green Mountain Grills :. Top Quality Wood Pellet Grills, BBQ, Smoker
• .: New Grill Owners :. New GMG grill owner? Start here
• .: Recipes :. We have the perfect recipe for every occasion!
• .: Smart Control :. Grills with complete control at your fingertips
• .: Grill Support :. Having an issue? Our Support is here for you
• .: GMG Warranty Registration :. Register your pellet grill
• .: Green Mountain Grills :. Top Quality Wood Pellet Grills, BBQ, Smoker
• P65WARNINGS.CA.GOV

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