X-SENSE SBS50 Base Station Gateway User Manual
- June 12, 2024
- X-SENSE
Table of Contents
X-SENSE SBS50 Base Station Gateway
The X-Sense home security system provides security monitoring and remote control of your home devices via the X-Sense Home Security app. As the hub of your X-Sense home security system, the base station connects your devices to the X-Sense Home Security app, through which you can control your home security anywhere and anytime.
Product Overview
Package Contents
Technical Specifications
| Model | SBS50 |
|---|---|
| Power Supply | lnput:100-240VAC 50/60 Hz; |
Output: 5.0 V – 1.0 A
Operating Temperature| 4-38°(
Operating Relative Humidity| 0-85% RH (non-condensing)
Alarm Volume| 100 dB
App| X-Sense Home Security (both Android
and iOS supported)
Wireless Frequency| 2.4 GHz (Incompatible with 5 GHz Wi-Fi
network)
Operating Frequency| 868 MHz
Wi-Fi Transmission Range| 164 ft (50 m)
Wireless Protocol| IEEE 802.11b/g/n
Device Setup
Download the X-Sense Home Security App
Note: Make sure your phone runs on iOS 11 and above, or Android 8.0 and above.
To download the X-Sense Home Security app, scan the QR code below or search
for “X-Sense Home Security” in the Apple App Store or Google Play Store. Sign
up with a valid email address. If you already have an account, make sure the
app is updated to the latest version.
Before connecting devices, make sure that:
-
You know your Wi-Fi network name and password.
-
You are connecting your base station and devices using a 2.4 GHz
Wi-Fi network (incompatible with 5 GHz Wi-Fi network). -
Make sure the Bluetooth on your phone is turned on.
Note: When the device is configured via Wi-Fi, make sure your mobile phone and devices are as close to the router as possible, which can speed up device configuration.
Connecting the Base Station to the Network
- Connect the base station to a power source with the power adapter.
- Tap “ ” in the app, select “Base Stations”, select “Base Station (SBS50)” in the product list, and then you will see the “Scan OR Code” page. Scan the OR code on the bottom of the base station.
- Enter a name for the base station. Select the home you created or create a new home for the base station, then select the room in which it is installed. If you create a new home, you will need to enter a name and select the country or region in which vou live.
- Press and hold the Pair button of the base station for 5 seconds until the LED indicator flashes yellow rapidly, indicating that the base station is waiting to connect to the Wi-Fi.
- Tap “Operation Confirmed” and then “Next.” The page will show “Searching for Nearby Bluetooth Devices.”
- Enter the correct Wi-Fi and password then tap “Next” to add the device. You will hear “connecting to Wi-Fi.”
- After successfully connected, you will hear “Wi-Fi connected” and the “Device Added” page will appear. The LED indicator will stay solid blue and you can find the base station in the device list.
LED Indicator
| Status | Led indicator |
|---|---|
| on | red once. |
| Wi-Fi connected successfully | The LED remains solid blue. |
| Failed to connect to the Wi-Fi | The LED remains solid yellow. |
| Wi-Fi pairing mode | The LED flashes yellow. |
| Alarm | The LED fiashes red. |
Troubleshooting
| Problem | Cause | Solution |
|---|
station failed to connect to the network.
| Wi-Fi
name and/or
password are wrong.
| correct Wi-Fi name
and password.
The phone Bluetooth
is not turned on.
| Turn on the phone’s
Bluetooth.
The base station is not entering pairing mode.| Press and hold the Pair button
on the base station for
5 seconds and its LEDwill fiash yellow to enter the pairing mode.
Theapp push notification is delayed or there are no push alerts.| The app push
notification permission is disabled.| Turn on the push notification
permission on the phone.
The base station is not within the network coverage of the router.| The
distance between the base station and the router should be within 164 ft (50
m). Please ensure that the base station is always within the
| network coverage of the router. |
|---|
The communication between the water leak sensor and base station is not stable
or they are too far apart.| Reduce the obstacles between the water leak sensor
and base station.The maximum distance between the device and the base station
in an open environment is 1,640ft (500 m).
The alarm sound is low.| The volume level is set too low.| In the base station
setting, go to the sound settings to increase the alarm volume.
The app shows that the base station is offiine.| The Wi-Fi connection of the
base station is disconnected.| Make sure that the network connection between
the router and base station is normal.
The base station is powered off.| Make sure the base station is powered on.
Environmental Protection
Waste electrical products should not be disposed of with# household waste.
Please recycle where facilities are available. Please check with vour local
authorities or retailers for recycling advice.
Manufacturer and Service Information
-
* X-Sense Innovations Co., Ltd. - Address: B4-503, Kexing Science Park, 15 Keyuan Road,
- Shenzhen, 518057, CHINA
- Importer
- X-Sense Europe B.V.
- Parellaan 2H, 2132 WS Hoofddorp, the Netherlands
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