Qubo QBOOK Ultra Video Doorbell User Guide

Qubo QBOOK Ultra Video Doorbell

Product Information

The Qubo Video Doorbell ULTRA is a smart doorbell that allows you to know who’s at your door at any time, day or night. It features artificial intelligence-powered features and provides convenience and an extra layer of security to your home.

The package includes:

• Video Doorbell ULTRA
• Mounting Plate
• Adapter & Cable
• Screws & Anchors (4)
• Wedge
• AC Powered Chime Unit

The Qubo Video Doorbell ULTRA has the following key features:

• Mic
• Camera
• Ambient Light Sensor
• Multicolour LED
• Deco Plate
• Speaker
• SD Card Slot (located on the bottom side of the device)
• Reset Pinhole (located on the bottom side of the device)

The device requires a Wi-Fi network with a 2.4 GHz frequency and upload speed greater than 2 Mbps. It is compatible with iOS 11 or higher and Android 8.1 or higher. The power supply should be within the range of 110V – 240V.

Product Usage Instructions

1. Install the Qubo Video Doorbell ULTRA by following the instructions in the how-to video on YouTube.
2. Download the Qubo App from Google Play or Apple App Store by scanning the QR Code provided.
3. Create an account on the Qubo App and follow the instructions to get started. If you are an existing Qubo user, simply go to Add Device on the Qubo App.
4. Choose a suitable location for the Video Doorbell ULTRA within range of your Wi-Fi network. Remove your current doorbell and install the Qubo Video Doorbell ULTRA on the mounting plate.
5. Mount the Video Doorbell ULTRA between 1.2 to 1.5 meters from the ground for a better view of visitors. Use the wedge to angle the device for an optimum viewing angle.
6. If there is any obstruction such as a pole, plant, or porch light blocking the view, it might interfere with the Video Doorbell ULTRA’s view.
7. Turn off person or motion detection from the Qubo App if there is a lot of movement in front of your door to avoid excessive notifications.

Visit our YouTube page and watch the how-to videos for more information.

Meet QUBO Video Doorbell ULTRA

Knock knock. Who’s there? Oh, I don’t know! Could it be the food I ordered? A neighbor wanting to come for a chat? Perhaps an intruder or a thief?
Don’t worry! The Qubo Video Doorbell ULTRA has got you covered. Know who’s at the door at any time, day or night, chat with them over a video or audio call or leave a voice message when you aren’t around. With artificial intelligence- powered features, the Qubo Video Doorbell ULTRA will add convenience to your life and help provide that extra layer of security to your home.
All with this little yet powerful, smart companion.

What’s in the BOX?

1. Video Doorbell ULTRA
2. Mounting Plate
3. Adapter & Cable
4. Screws & Anchors (4)
5. Wedge
6. AC Powered Chime Unit

Let’s take a closer LOOK

*Disclaimer: SD Card Slot and Reset Pinhole are on the bottom side of the device (inside back cover of the Video Doorbell ULTRA)

LED states

Continuously Blinking: Device setup for the first time or Device reset

LED Rotating Continuously: Device setup successfully

LED Glowing: Person detection or two-way call in progress

What will you NEED?

Wi-Fi Network

• 2.4 GHz Wi-Fi (802.11 b/g/n) network
• Greater than 2 Mbps network upload speed

iOS

• iOS 11 or higher

Android

• Android 8.1 or higher

Power

• 110V – 240V

Let’s get STARTED

Step 1
Install the Qubo Video Doorbell ULTRA by following the instructions in our how-to video on YouTube.

Step 2
Download the Qubo App from Google Play or Apple App Store by scanning the QR Code below.

Step 3
Create an account on the Qubo App and follow the instructions to get started. If you are an existing Qubo user, you can simply go to Add Device on the Qubo App.

• Step 1

• Step 2

• Step 3

It is highly recommended to set up the camera before mounting it.

Choose a Location

Avoid direct sunlight. Qubo Video Doorbell ULTRA is designed to operate between 0°C to 45°C.

Keep it in range of your router. Install the Qubo Video Doorbell ULTRA in range of your Wi-Fi network.

Remove your Current Doorbell. Install the Qubo Video Doorbell ULTRA on the mounting plate.

Do’s and Don’ts

Mount the Video Doorbell ULTRA between 1.2 to 1.5 meters from the ground to get a better view of visitors.

Use the wedge to angle the device for an optimum viewing angle.

Is a pole, plant or porch light blocking the view?
It might interfere with the Video Doorbell ULTRA’S view.

*Disclaimer: Turn off person or motion detection from the Qubo App if there is a lot of movement in front of your door to avoid excessive notifications.

AC Powered Chime Information

1. LED Indicator

2. Melody Selection Key

3. Volume Up/Down

4. Plug

5. Speaker

Installation & Pairing

1. Plug the Chime Unit into a power outlet.
2. Press Melody selection key (2) for 3 seconds, and you’ll hear a BEEP sound, with LED on.
3. Press the Push button of your Video Doorbell ULTRA within 15 seconds.
4. LED will be off and Chime Unit is paired successfully
5. In case you miss to press the Push Button of Video Doorbell ULTRA within 15 seconds you will hear a beep sound twice i.e. Pairing is unsuccessful. Repeat step 2.

Safety Guidelines

Use responsibly. Read all instructions and safety information before use.
Failure to follow these Safety Instructions could result in fire, electric shock, other injury or damage.

• Do not immerse the device in any kind of liquid.

• Do not attempt to dry the device using an external heat source such as a microwave oven or a
  hair dryer.

• Clean the device with a dry soft cloth. Do not use abrasive or harsh chemicals.

• Keep the device and all its components out of reach of children and pets.

• Do not expose the device to steam or extreme temperatures. The safe operating temperature for this device is between 0°C and 45°C. Keep the device out of direct sunlight.

• Only use the power adapter and cable included with the device. If the power adapter or cable appear to be damaged, stop using it immediately and contact Qubo Customer Care.

• Do not plug multiple devices into the same wall socket.

• Install the device in accordance to the building and city code.

• All Qubo products and services are meant for ages 18 and above.

• This device is meant to be used as a monitoring device for personal use only. This is not intended to be used as a safety product.

• This device does not alert, signal or trigger any kind of response via a panic button or siren.

• This device is intended for non-time critical control and management of data and property.

• Our products and services will require certain input parameters to perform hassle free; including but not limited to an active internet connection and live power supply.

• Users are solely liable for storing and managing the data and information that is stored on the device or via services. We are not responsible for the loss or management of such data.

• Do not touch the device or wires connected to the device during lightning.

Support

In case you need further help setting up this device:

• Visit the support section on our website (www.quboworld.com) and download the detailed user manual.
• Visit our YouTube page and watch the How-To videos.
• Contact Qubo Customer Care centre at 1800-572-5757.

Disclaimers

1. For optimal performance, the device requires a Wi-Fi upload speed of more than 2 Mbps.
2. Hero Electronix Pvt. Ltd. reserves the right to make changes to existing services without prior notice, at its sole discretion.
3. Images used are for reference purpose only. Actual product might vary in terms of colour and composition.
4. All related logos are trademarks of Hero Electronix Pvt. Ltd.
5. Certain features may not be available at the time of launch.

WARRANTY CARD Limited Warranty Statement

Thank you for selecting the Qubo Video Doorbell ULTRA by Hero Electronix Pvt. Ltd.

NOTE: This is a simplified and concatenated version of the standard warranty terms and conditions. For the complete warranty terms and conditions, please refer to the website link given at the end of the document. Alternatively, you can reach out to our toll free helpline number to know about the same.

IMPORTANT
Please retain your receipt as proof of purchase.
HERO Electronix Private Limited warrants to the owner of the Video Doorbell, (henceforth referred as Device) that the Device will be free of defects in material and workmanship for a period as mentioned below.

defects in products arising from manufacturing or faulty workmanship.
Adaptor| 6 months from the date of purchase
Cable| 6 months from the date of purchase

During this warranty period, if any defect arises in the Device, HERO Electronix will, at its sole discretion, either (i) repair the Device free of cost with either new or refurbished parts, or
(ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced. This limited warranty applies to any repair, replacement part or replacement device for the remainder of the original warranty period or for 90 (Ninety) days, whichever period is longer.
This limited warranty is non-transferable.
This limited warranty is only valid in India.

Instructions:
For specific instructions about how to obtain warranty services for your Device, please contact our toll-free helpline. In general, you will need to deliver the Device in either its original packing or in equally protective packing to the address specified by Customer Service. HERO Electronics will bear all the cost of the return shipping to the owner except with respect to any Ineligible Product (defined below), for which the owner will have to bear all the cost.

This limited warranty does not cover the following: (Collectively Ineligible Products)

• If the warranty seal on the Device is broken.
• Devices that have been subjected to:
  • modifications, alterations, tampering or improper maintenance and repair
  • handling, storage, installation, testing or use not in accordance with any User Guide, Placement guidelines, other instructions provided by HERO Electronics
  • abuse or misuse of the product
  • breakdown, fluctuations, or interruptions in electrical power or the telecommunication network; or
  • Acts of God, including but not limited to lightning, flood, tornado, earthquake or hurricane.
• Errors and damages caused by:
  • liquid ingress, or spilled food, or physical abuse, or normal wear and tear,
  • use of or being connected to any accessory which was not supplied or authorized by HERO Electronics.
• Plastic components like the mounting plate and angle wedge.

Correct disposal of the product
In case you need to dispose of this device at any time in the future, please contact our toll-free helpline. To facilitate effective utilization of resources, we will arrange the disposal of this device as per the prevailing laws. Please note that electrical products should not be disposed of with household waste.

For all product related complaints/assistance, please contact Hero Electronix Pvt. Ltd. 503, 5th Floor Rectangle 1,
D-4, Saket District Center, New Delhi – 110017
Email us at: [email protected] | Toll Free – 1800-572-5757
www.quboworld.com

References

• Live Smart. Live Better with Qubo

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>