Shokz OpenComm C102 User Manual

: June 12, 2024
: SHOKZ

Shokz OpenComm C102

USER MANUAL

What’s in the Box

How It Works

Headset Controls

ON/OFF

Turn on the headset：
Press and hold the Power/Volume + Button until the LED Indicator ﬂashes blue.

*Audrey will say：“Welcome to Shokz”

Turn oﬀ the headset：
Press and hold the Power/Volume + Button until the LED Indicator ﬂashes red.

*Audrey will say：“Power oﬀ”。

Pairing

3.Open your device’s Bluetooth settings and select “OpenComm by Shokz.” Audrey will say “connected.”

NFC Pairing

Operate controls with headset powered oﬀ.

1. Power on your headset (press and hold Power/Volume+ until LED Indicator ﬂashes blue)

2. Unlock your phone and turn on NFC pairing (Refer to your phone’s user guide if needed).
3. Position the headset’s NFC logo near the NFC detection area of your phone until the device shows pairing is completed. The headset’s LED Indicator will ﬂash blue once when pairing is successful.

How to Wear

Pick up the headset, bring them behind the back of the base of your neck, position the earhooks on your ears.

Position the noise-canceling microphone close to your mouth.
Wearing your headset the wrong way could cause discomfort. The transducers should rest in front of your ears.

Volume

Operate volume controls while audio is playing.

How to change volume:
While your audio is playing, adjust headset volume by pushing either the Volume + or Volume ‒ buttons.

A “beep” will sound when the volume is at its max.
Listening with headset at high volume may aﬀect your hearing and the audio will be distorted.

Mute the Microphone

To Turn Mute On
Press and hold the Volume + and Volume – buttons while on a call until Audrey says “Mute on”.

To Turn Mute Oﬀ
Press and hold the Volume + and Volume – buttons while the microphone is muted until Audrey says “Mute oﬀ”.

Multifunction Button

Play music	Click once
Pause music	Click once
Next song	Double-click while music is playing
Previous song	Triple-click while music is playing
Switch language	Double-click while pairing
Answer call	Click once
End call	Click once during a call
Answer call waiting and end current call	Press and hold for 2 seconds when

receiving a second call
Ignore a call| Press and hold for 2 seconds during an incoming call
Activate voice assistant| Press and hold for 2 seconds when device is on standby
Redial last number| Double-click on standby

Check Battery Status

How to check battery status：
Click the Volume + or Volume – button while music is paused， Audrey will tell you the battery status:

“Battery high/Battery medium/Battery low/Charge me”

Extra Features

EQ Modes

Standard Mode：
Standard listening mode with your ears open.

Earplug Mode：
Use earplugs with headset in noisy environments where it is safe to block out ambient noise, such as on a train or in a factory plant.

Switching EQ Modes

How to switch EQ mode：
Press and hold both buttons （Power/Volume + Button and Volume – Button）while music is playing until you hear a beep.

*Audrey will say：“EQ changed”

Multipoint Pairing

1. Start with your headset powered oﬀ.
2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator ﬂashes red and blue alternately.

MULTIPOINT PAIRING

3.Press and hold the multifunction button and Volume + button until Audrey says “multipoint enabled.”

4. Open ﬁrst device’s Bluetooth® menu and select “OpenComm by Shokz.”Audrey will say “connected”.
5. Turn your headset oﬀ.

6. Re-enter pairing mode by pressing and holding Volume + until Audrey says “pairing”and the LED indicator ﬂashes red and blue
alternately.
7. Open second device’s Bluetooth® menu and select “OpenComm by Shokz.”Audrey will say “connected.”
8. Turn your headset oﬀ.

MULTIPOINT PAIRING

9. Turn your headset on. Your headset is now connected to both devices.

Turn Multipoint Pairing Oﬀ

1. Start with your headset powered oﬀ.
2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator ﬂashes red and blue alternately.

TURN MULTIPOINT PAIRING OFF

3. Press and hold the multifunction button and Volume – button until Audrey will say “multipoint disabled.”

Restore Factory Settings

1. Start with your headset powered oﬀ.
2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator ﬂashes red and blue alternately.

RESTORE FACTORY SETTINGS

3. Press and hold the multifunction button, Volume ‒ button and Volume + button until hear two beeps and feel the vibration.
4. Turn your headset oﬀ. OpenComm is now reset and can be re-paired to your device.

Changing Languages

Your headphones have four built-in languages: Chinese, English, Japanese and Korean.

1. Start with your headset powered oﬀ.
2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator ﬂashes red and blue alternately.

3. Double-press the multifunction button. Languages have been switched when you hear the corresponding language.

Care and Maintenance

Charging Tips

When the headset is at low battery, there will be a “charge me” prompt and the red light will ﬂash intermittently. Use the corresponding magnetic charging cable for charging.

The LED indicator will turn red during the charging process and the headset will automatically turn oﬀ. The LED indicator will turn from red to blue when charging is complete.

Moisture Detection Alert

How it Works:
These headset can detect liquid such as water, sweat, or rain. If the headset this plugged into the charger while wet, the LED indicator will ﬂash red and blue. The headset will then emit a beep. If this happens, remove the charging cable, dry them completely, then proceed with charging.

Storage and Maintenance

Store the headset in a cool, dry place. The working temperature should be 0~45°C(32~113°F). Working in a cold/hot environment, a highly humid area, or an extremely low air pressure may reduce the battery life.
Keep the product away from heat sources, direct sunlight, combustible gas or other liquids.
Keeping the charging port dry before connecting to the charger will reduce the risk of damage.
This headset is water-resistant, but is not waterproof. Please do not submerse the headset in water.
Clean the headset with a soft dry cloth.
Do not charge right after exercising, in case there’s sweat inside the charging port, which could lead to circuit burning while charging.
After storage for a long period, please charge the headset before using again.

Note
Design and speciﬁcation are subject to change without notice. For the most up- to-date product information, please visit https://shokz.com.

Warning
To avoid the risk of explosion, ﬁre, or leakage from toxic chemicals, please do not disassemble the product or replace, deform, or mutilate the battery.

Warranty

Your headset are covered by a warranty.
Visit our website at https://shokz.com/pages/warranty-landing
for details of the limited warranty.

*Failure to register will not aﬀect your limited warranty rights.

Troubleshooting

If you have any trouble or problems,please visit https://shokz.com/pages/faq
for more support!

If any part of your product is damaged or missing, do not use it. Contact authorized Shokz dealer or Shokz customer service.
*Please note that the packaging envelope may vary depending on the sales region.

Regulatory and Legal Information

FCC Caution
Any changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment oﬀ and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit diﬀerent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels of RF energy that is deemed to comply without testing of speciﬁc absorption rate (SAR).

Resposible party (contact for FCC matters only):
AfterShokz LLC.
3200 Gracie Kiltz Lane, Suite 400 Austin, TX 78758 USA
https://shokz.com
Industry Canada

This device complies with Industry Canada licence-exempt RSS standard(s): Operation is subject to the following Two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

CE Declaration of Conformity
Shokz Holding Limited hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU Directive requirements. The complete declaration of conformity can be found at:
https://shokz.com/pages/policies. Shokz’s EU representative
is AfterShokz Euro B.V., Schipholweg 103, 2316XC Leiden, Netherlands.

Frequency Range	Max. Transmit Power
2400-2483.5MHz	8dBm(EIRP)

UK Declaration of Conformity
Shokz Holding Limited hereby declares that this product is in compliance with the essential requirements and all other applicable United Kingdom’s regulations. The complete declaration of conformity can be found at: https://shokz.com/pages/policies. Shokz’s authorised representative in the UK is Pinpoint Consumer Electronics Ltd., Unit 35, Meridian House, Road One, Winsford Industrial Estate, Winsford, Cheshire CW7 3QG.

WEEE Declaration of Conformity
This WEEE logo means that this product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.