NOVUS NVIP-5H-4231 Bullet IP Camera User Guide

NOVUS NVIP-5H-4231 Bullet IP Camera

Product Information

The NVIP-5H-4231 is a high-resolution network camera designed for surveillance purposes. It features a 5 MPX CMOS sensor with a 1/2.7 SmartSens image sensor, providing clear and detailed images. The camera has various advanced functions such as Wide Dynamic Range (WDR), Digital Noise Reduction (DNR), Defog Function (F-DNR), Back Light Compensation (BLC), and Reduction of image flicker (Antiflicker). It also has a fixed focal lens with a focal length of 2.8 mm and an aperture of F1.6. The camera supports both color and black-and- white modes, with a minimum illumination of 0.05 lx in color mode and 0 lx in black-and-white mode with IR illumination.

In terms of network capabilities, the camera supports multiple resolutions including 2592 x 1944, 2592 x 1520, 2304 x 1296, 1920 x 1080 (Full HD), 1280 x 960, 1280 x 720 (HD), 640 x 480 (VGA), and 320 x 240 (QVGA). It can stream video at a frame rate of up to 20 fps for 2592 x 1944 resolution, 25 fps for 2592 x 1520 resolution, and 30 fps for 2304 x 1296 and lower resolutions. The camera supports H.264 and H.265 video compression, as well as G.711 audio compression. It allows a maximum of 7 simultaneous connections and has a total bandwidth capacity of 20 Mb/s. The camera is compatible with various network protocols including HTTP, TCP/IP, IPv4, HTTPS, FTP, DHCP, DNS, DDNS, NTP, RTSP, RTP, UPnP, SMTP, P2P, and HTML5. It also supports the ONVIF protocol for easy integration with other surveillance systems. The camera can be configured using compatible software or accessed remotely via a web browser.

Product Usage Instructions

1. Before installing and operating the camera, it is important to read and understand the provided user manual and safety instructions.
2. Ensure that the camera is mounted in a location that provides proper ventilation to prevent overheating.
3. Do not attempt to disassemble the camera casing as there are no user-serviceable parts inside. Only authorized service personnel should open the unit.
4. During maintenance procedures, make sure to disconnect the camera from power sources to avoid electrical hazards.
5. Use only the recommended accessories and components provided by the manufacturer. The usage of additional devices or components not recommended by the producer is forbidden.
6. Follow the instructions in the user manual for proper camera configuration and settings.
7. For accessing the latest full manual and firmware updates, visit the www.novuscctv.com/en website.

SAFEGUARDS AND WARNINGS

THE PRODUCT MEETS THE REQUIREMENTS CONTAINED IN THE FOLLOWING DIRECTIVES:

• DIRECTIVE 2014/30/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February 2014 on the harmonization of the laws of the Member States relating to electromagnetic compatibility (OJ L 96, 29.3.2014, p. 79–106, with changes)
• DIRECTIVE 2012/19/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 4 July 2012 on waste electrical and electronic equipment (WEEE) (OJ L 197, 24.7.2012, p. 38–71, with changes)
• DIRECTIVE 2011/65/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (OJ L 174, 1.7.2011, p. 88–110, with changes)

Information
The device, as an element of a professional CCTV system used for supervision and control, is not intended for self-installation in households by people without specialist knowledge.

Exclusion of liability in case of damaged data on disks or other devices or media:
The manufacturer is not liable in the event of damage or loss of data contained on disks or other devices or media during the operation of the Product.

Obligation to consult with the Manufacturer before performing an activity not provided for in the operating manual or other documents:
Before performing an action that is not provided for in the Product manual, or other documents attached to the Product, or does not result from the normal purpose of the Product, please contact the Manufacturer under the pain of excluding the Producer’s liability for the consequences of such an action.

Pictures in this publication showing camera views can be simulations. Actual camera images may vary depending on the type, model, settings, observation area, or environmental conditions.

WARNING!
THE KNOWLEDGE OF THIS MANUAL IS AN NECESSARY CONDITION OF THE PROPER USE OF THE DEVICE. PLEASE READ IT BEFORE INSTALLING AND OPERATING THE DEVICE.

WARNING!
USER IS NOT ALLOWED TO DISASSEMBLE THE CASING AS THERE ARE NO -SERVICEABLE PARTS INSIDE THIS UNIT. ONLY AUTHORIZED SERVICE PERSONNEL MAY OPEN THE UNIT

1. Prior to undertaking any action please consult the following manual and read all the safety and operating instructions before starting the device.
2. Please keep this manual for the lifespan of the device in case referring to the contents of this manual is necessary;
3. All the safety precautions referred to in this manual should be strictly followed, as they have a direct influence on the user’s safety and durability, and reliability of the device;
4. All actions conducted by the servicemen and users must be accomplished in accordance with the user’s manual;
5. The device should be disconnected from power sources during maintenance procedures;
6. Usage of additional devices and components neither provided nor recommended by the producer is forbidden;
7. Mounting the device in places where proper ventilation cannot be provided (e. g. closed lockers etc.) is not recommended since it may lead to heat build-up and damage the device itself as a consequence;
8. Mounting the camera on an unstable surface or using not recommended mounts is forbidden. The improperly mounted camera may cause a fatal accident or maybe seriously damaged itself. The camera must be mounted by qualified personnel with proper authorization, in accordance with this user’s manual.
9. The device should be supplied only from power sources whose parameters are in accordance with those specified by the producer in the camera technical datasheet. Therefore, it is forbidden to supply the camera from a power source with unknown parameters, unstable or not meeting the producer’s requirements;

Due to the product being constantly enhanced and optimized, certain parameters and functions described in the manual in question may change without further notice. We strongly suggest visiting the www.novuscctv.com/en website in order to access the newest full manual.

FOREWORD INFORMATION

TECHNICAL SPECIFICATION

IMAGE

Image Sensor| 5 MPX CMOS sensor 1/2.7” SmartSens
Number of Effective Pixels| 2592 (H) x 1944 (V)
Min. Illumination| 0.05 lx/F1.2 – color mode,

0 lx (IR on) – B/W mode

Electronic Shutter| auto/manual: 1/5 s ~ 1/20000 s
Digital Slow Shutter (DSS)| up to 1/5 s
Wide Dynamic Range (WDR)| yes
Digital Noise Reduction (DNR)| 2D, 3D
Defog Function (F-DNR)| yes
Back Light Compensation (BLC)| yes
Reduction of image flicker (Antiflicker)| yes
LENS
Lens Type| fixed focal, f=2.8 mm/F1.6
DAY/NIGHT
Switching Type| mechanical IR cut filter
Switching Mode| auto, manual, time
Switching Delay| 1 ~ 36 s
Visible Light Sensor| yes
NETWORK

Stream Resolution

| 2592 x 1944, 2592 x 1520, 2304 x 1296, 1920 x 1080 (Full HD),

1280 x 960, 1280 x 720 (HD), 640 x 480 (VGA), 320 x 240 (QVGA)

Frame Rate

| 20 fps for 2592 x 1944,

25 fps for 2592 x 1520,

30 fps for 2304 x 1296 and lower resolutions

Multistreaming Mode| 2 streams
Video/Audio Compression| H.264, H.265/G.711
Number of Simultaneous Connections| max. 7
Bandwidth| 20 Mb/s in total
Network Protocols Support| HTTP, TCP/IP, IPv4, HTTPS, FTP, DHCP, DNS, DDNS, NTP, RTSP, RTP, UPnP, SMTP, P2P, HTML5
ONVIF Protocol Support| Profile S/G
Camera Configuration| from Internet Explorer, Firefox, Chrome, Opera, Safari browser languages: Polish, English, Russian, and others
Compatible Software| NMS
Mobile applications| RxCamView (iPhone, Android)
OTHER FUNCTIONS

Privacy Zones| 4 video mask type: single color
Motion Detection| yes
Audio Detection| yes
Image Processing| 180˚ image rotation, vertical flip, horizontal flip
Prealarm/Postalarm| up to 5 s/up to 30 s
System Reaction to Alarm Events| an e-mail with an attachment, saving files on FTP server, saving files on SD card, saving in the cloud storage
Restoring default settings| via web browser, using the reset button
IR LED
LED Number| 2
Range| 30 m
Smart IR| yes (hardware support)
INTERFACES
Audio Input/Output| built-in microphone
Network Interface| 1 x Ethernet – RJ-45 interface, 10/100 Mbit/s
Memory Card Slot| microSD – capacity up to 256GB
INSTALLATION PARAMETERS
Dimensions (mm)| with bracket: 71 (Ф) x 150 (L)
Weight| 0.4 kg
Degree of Protection| IP 66 (details in the user’s manual on page 7)
Enclosure| aluminum, white, fully cable-managed wall mount bracket in-set included
Power Supply| PoE, 12 VDC
Surge protection| TVS 4000 V
Power Consumption| 1.5 W, 4 W (IR on)
Operating Temperature| -30°C ~ 60°C
Humidity| max. 95%, relative (non-condensing)

Camera dimensions

Camera dimensions (in millimeters)

START-UP AND INITIAL CONFIGURATION

Caution:
If the device was brought from a room with a lower temperature, wait until it reaches the temperature of the room in which it is to work. Do not switch the device immediately after bringing from a cooler place. The condensation of water vapor can cause short circuits and consequently damage the device.

START-UP AND INITIAL CONFIGURATION
Before starting the device familiarize yourself with the description and the role of particular inputs, outputs, and adjusting elements that the device is equipped with.

Description of the camera’s electrical connectors

1. 12VDC camera power socket
2. 100 Mb/s Ethernet port (hermetic RJ-45 socket)

Connecting ethernet cable
To maintain a hermeticity network cable connection, follow the instructions below:

1. Unscrew the nut (b) from the connector cover (a), mount the sealing ring on the socket (c)
2. Route the network cable through the components (a) and (b). Plug the RJ-45 connector into the socket (c)
3. Screw the connector cover (a) on the socket (c). Inside the upper part of the connector cover (a) push in to the stop the seal of the cable (d) – the seal is cut to insert on the network cable.
4. Tighten up to the stop nut (b)

Caution:
The 12VDC power connector is not hermetic. The user should seal them on his own.

“Two-way power” function
The camera is equipped with the “Two-way power” function. When the camera is connected to the PoE switch, 12VDC is available in the 12V camera power socket. This allows the user to power the receiver with low power consumption, e.g. a microphone, from the camera power socket.

• The maximum power consumption of the device using the “Two-way power” function is 3W.

Camera mounting
To mount a camera please follow the instructions below:

• Put the bracket or template to the wall in a desired mounting place
• Mark future drilling holes for screws.
• Drill mounting holes and a hole for the signal cable
• Mount the camera using the provided dowels and screws.
• Loosen screws “A”.
• Adjust camera position.
• Tighten screws “A”.

Caution:
Please note that the wall or ceiling must have enough strength to support the camera.

Caution:
The declared degree of protection of the camera relates to its housing and does not take into account the possibility of moisture infiltration into the interior of the camera by connecting cables. Connection cables protection through i.e. sealing up is the responsibility of the camera installer. The manufacturer is not liable for any damages to the camera caused as a result of failing in performing that activity by installer, which also means that camera damaged in that way is not subject to warranty repairs.

Starting the camera
To start the camera, connect the Ethernet cable to the RJ45 network socket of the IP camera, and the other end to the network switch. As a power source, it is possible to use an externally stabilized power supply with parameters that meet the requirements of the camera or PoE network switch. The recommended method of starting and configuring the IP camera is to connect it to a PC or laptop in a dedicated network switch to which no other devices are connected. In the case of a power supply from an external power supply, it is enough to use any network switch or a cable connected directly to the computer. For network configuration data (IP address, gateway, netmask, etc.), please contact the administrator of the network in which the device is to work.

• Connection using network switch with PoE support
• Connection using the external power supply and network switch
• Connection using the camera’s external power supply and an Ethernet crossover cable

Parameter configuration using a web browser
The default network settings for the camera are:

1. IP address= 192.168.1.200
2. Network mask – 255.255.255.0
3. Gateway – 192.168.1.1
4. User name – root
5. Password – pass

Knowing the camera’s IP address you need to appropriately set the PC IP address, so the two devices can operate in one network subnet ( e.g. for IP 192.168.1.1, the appropriate address for the camera ranges from 192.168.1.2 to 192.168.1.254, for example, 192.168.1.60). It is not allowed to set the same addresses for the camera and PC computer. You can either set a network configuration (IP address, gateway, netmask, etc.) of the NOVUS IP camera yourself or select DHCP mode (DHCP server is required in this method in the target network) by using a web browser or by NMS software. When you use the DHCP server check the IP address lease and its linking with the camera MAC address to avoid changing or losing the IP address during device operation or network/DHCP server breakdown. You have to remember to use a new camera IP address after changing network parameters.

After the network setting configuration has been done, the camera can be connected to a target network.

Security recommendations for network architecture and configuration

WARNING!
Below are shown security recommendations for network architecture and configuration of CCTV systems that are connected to the Internet to reduce the risk of unauthorized interference with the system by a third party.

1. Absolutely change the default passwords and user names (if the device gives this possibility) of all applied network devices (recorders, cameras, routers, network switches, etc.) to the severely complexity password. Use lowercase and uppercase letters, numbers, and special characters if there is such a possibility.
2. Depending on the available functionality in order to restrict access to the used network devices at the administrator account level, it is recommended to configure the user’s accounts accordingly.
3. Do not use the DMZ function (Demilitarized zone) in your router. Using that function you open the access to recorder system from the Internet on all ports, which gives the possibility for unauthorized interference with the system. Instead of DMZ use port forwarding redirect only the ports which are necessary for the performance of the connection (detailed information about ports of communication in different models of recorders, cameras, etc. can be found in the operating instructions).
4. Use routers with firewall function and make sure it is enabled and properly configured.
5. It is recommended to change the default network communication port numbers of used devices if there is such a possibility.
6. If used network devices have a UPnP feature and it is not used, turn it off.
7. If used network devices have a P2P feature and it is not used, turn it off.
8. If used network devices support HTTPS protocol for connection, it is recommended to use it.
9. If used network devices support IP filtering for authorized connections function, it is recommended to use it.
10. If the used recorder has two network interfaces it is recommended to use both of them to physically separate the network for cameras and the network for Internet connection. The only device in the system, accessible from the Internet will be a recorder – there will be no physical access directly to any camera.

NETWORK CONNECTION USING WEB BROWSER

Recommended PC specification for web browser connections
The following requirements apply to the connection with the IP camera assuming smooth video display at the maximum resolution.

1. CPU Intel Core i3 3GHz or newer
2. RAM Memory min. 4 GB
3. Graphic card NVIDIA GeForce 1 GHz
4. OS Windows VISTA / 7 / 8
5. A network card 10/100/1000 Mb/s

First connection to the camera via a web browser
Enter the IP address of the camera in the address bar of the web browser. After connection, depending on the firmware version, the first connection to the camera can take place in two ways: by defining the administrator password or by logging in directly to the camera’s web panel.

• The procedure for connecting to the camera and defining the administrator password is described below. The method of logging in directly to the camera is described on page 13.

Defining the administrator password
When connecting to the camera for the first time, the administrator password definition window will be displayed.

• When connecting to the camera for the first time, the password definition stage windows may appear in English.

Enter the password for the administrator account in the “New Password” field, and then repeat for confirmation in the “Confirm Password” field. The strength of the password is indicated on the “Password Strength” indicator, and the requirements for its creation can be seen in the pop-up window that shows up by hovering over the question mark symbol.

After defining the administrator password, the password recovery question selection window is displayed.

To activate the security questions, select the “Security Question Configuration” option. Then select the questions from the “Security Question” lists and enter your own answers in the “Answer” fields.

• It is obligatory to answer all the questions. Selected questions and answers should be stored in a place protected against unauthorized access. After saving the answers, they cannot be changed, and giving new ones is possible after restoring the factory settings. Since the camera does not analyze the sense of the answer, but only remembers it, it can be any string of characters. The same answer can be given to each of the questions.
• After making the necessary changes, save them by pressing the “OK” button. The camera confirms the correctness of the operations by displaying a confirmation window. After pressing the “OK” button in the confirmation window, the login window to the web panel of the camera is displayed.
• It is not mandatory to activate security questions. This step can be skipped by pressing the “OK” button without selecting “Security Question Configuration”, or by pressing the “Cancel” button. However, in this case, the password recovery option is not available and the only way to restore access to the camera in case the password is lost is to use the button reset.

Administrator password recovery
To regain access to the camera if you forget the password, click on the “Recover password” link in the lower right corner of the login window. The password recovery window is displayed, in which user must enter the answers provided during the configuration of the answer in the appropriate fields, and then set a new password.

• The described method of password recovery is active only for cameras with firmware that requires the definition of an administrator password at the first login. For the firmware version with direct login, access to the camera after forgetting the password will only be possible after resetting the camera.

Login to the camera
To log in to the camera, enter the administrator account name and password in the login window.

After logging in using the Internet Explorer browser, the camera can display a message about the need to install the “SurveillancePluginV2.exe” plug-in, necessary to display video (this message appears if the system was not previously installed the plug-in or if the plug-in is present, but it is in the wrong version).

In this case, click on the “Download and install plug-in” link and follow the installer’s instructions. After the installation is complete, refresh the browser window. After these steps, the camera image should appear in the live view window.
If the plug-in installation process is interrupted by Windows Security, allow the plug-in to install and run.

When logging in with a browser using HTML5 (such as Firefox, Chrome, Opera, or Safari), there is no need to install any plug-ins and after entering the username and password, the preview window displays a live image.

USING AND CONFIGURING

The Remote Preview Interface
The following is a view of the live view window in Internet Explorer with the “SurveillancePluginV2.exe” plugin installed. When connecting to the camera from browsers that use HTML5, some menu items and/or options may not be available. This is not a fault, but due to the specific nature of HTML5.

1. Selecting a stream to display in the remote view window.

2. Live Preview window.
   Double-clicking the left mouse button on the preview window enables and disables the display of the image on the full screen.

3. Buttons for selecting the operating mode and configuring the camera:

   • Live – enables preview live stream
   • Playback – enables the playback panel of recordings from the memory card
   • Remote Setting – displays the configuration panel camera
   • Local Setting – displays the configuration panel of paths to snapshots folders

4. Icon to access the camera:

   • displays information about the logged-in user and the version of the applet
   • logout from the camera

5. Displays additional information and adjustment panels.

   • enables the image adjustment panel.

6. Picture control buttons:

   • enables and disables the live preview
   • sets the original aspect ratio
   • fits the image to the browser window
   • sets fullscreen

7. Buttons controlling additional functions:

   • enables and disables the recording of the video stream to the user’s PC
   • takes a screenshot and saves it to the user’s PC
   • enables and disables to enlarge the picture
   • enables and disables audio monitoring
   • enables and disables the pixel counter (displays the size of the selected area)

RESTORING FACTORY SETTINGS

The camera menu has an option to reset the settings to the factory values. To restore the camera settings to the default values, go to the “Load Default” tab (Remote Settings -> Maintain -> Load Default). Then select the camera options that you want to reset and press the “Save” button. After confirming the administrator password, the camera settings are restored. Restoring the factory settings is also possible by pressing and holding for about seconds the reset button, which is located under the lid in the camera housing.

INSTALLING A MEMORY CARD

The microSD memory card slot is located under the lid of the camera housing.

To install a memory card, disconnect the camera’s power supply, remove the screw that secures the lid, and insert the card into its slot. After closing the lid and starting the camera, go to the “Remote Setting -> HDD” menu and format the memory card.

All rights reserved © AAT SYSTEMY BEZPIECZEŃSTWA Sp. z o.o.

AAT SYSTEMY BEZPIECZEŃSTWA Sp. z o.o.

• 431 Pulawska St., 02-801 Warsaw, Poland
• tel.: +4822 546 0 546
• kontakt@aat.pl
• www.novuscctv.com.

References

• NOVUS Professional solution for your security systems | Video surveillance (CCTV), Access control
• NOVUS Professional solution for your security systems | Video surveillance (CCTV), Access control
• NOVUS Profesjonalne rozwiązanie dla systemów zabezpieczeń | Telewizja przemysłowa CCTV, Kontrola dostępu

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