Oral-B Genius X Electric Toothbrush Instructions

October 31, 2023
Oral-B

Oral-B logo![Oral-B Genius X Electric Toothbrush

Genius X Electric Toothbrush

0 800 731 1792Oral-B Genius X Electric Toothbrush - Figure
1Oral-B Genius X Electric Toothbrush - Figure
2Oral-B Genius X Electric Toothbrush - Figure
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Welcome to Oral-B!
Before operating this toothbrush, please read these instructions and save this manual for future reference.
IMPORTANT

  • Periodically check the entire product/cords/accessories for damage. A damaged or non-functioning unit should no longer be used. If the product/ cords/accessories are damaged, take it to an Oral-B Service Centre. Do not modify or repair the product. This may cause fire, electric shock or injury.
  • Usage by children under age 3 is not recommended. Toothbrushes can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Cleaning and maintenance shall not be performed by children.
  • Children shall not play with the appliance.
  • Use this product only for its intended use as described in this manual. Do not use attachments which are not recommended by the manufacturer. 16

Only use the charger provided with your appliance.
WARNING

  • Do not place the charger/charging stand, smart plug or charging travel case in water or liquid or store where it can fall or be pulled into a tub or sink. Do not reach for it when fallen into water. Unplug immediately.
  • This appliance contains batteries that are non-replaceable. Do not open and disassemble device. For battery recycling please dispose whole device according to local environmental regulations. Opening the handle will destroy the appliance and invalidate the warranty. • When unplugging, always pull the power plug instead of the cord. Do not touch the power plug with wet hands. This can cause an electric shock.
  • If you are undergoing treatment for any oral care condition, consult your dental professional prior to use.
  • This toothbrush is a personal care device and is not intended for use on multiple patients in a dental practice or institution.
  • Only use the charger and/or special cord set (smart plug) with integrated Safety Extra Low Voltage power supply provided with your appliance. Do not exchange or tamper with any part of it, otherwise there is risk of an electric shock. If charging stand/charging travel case is marked with 492-5214, only use Braun/ Oral-B special cord set (smart plug) with this identification.
  • Small parts may come off, keep out of reach of children.

To avoid brush head breakage which may generate a small parts choking hazard or damage teeth:

  • Prior to each use, ensure the brush head fits well. Discontinue use of the toothbrush, if brush head no longer fit properly. Never use without a brush head.
  • If the toothbrush handle is dropped, the brush head should be replaced before the next use even if no damage is visible.
  • Replace brush head every 3 months or sooner if brush head becomes worn.
  • Clean brush head properly after each use (see «Cleaning recommendations» paragraph). Proper cleaning ensures the safe use and functional life of the toothbrush.

Important Information

  • Your Oral-B toothbrush can be used with your smartphone (find details under «Connecting your toothbrush to your Smartphone»).
  • To avoid electromagnetic interference and/or compatibility conflicts, deactivate Bluetooth on your toothbrush handle (5) before using it in restricted surroundings, such as aircrafts or specially marked areas in hospitals.
  • Deactivate Bluetooth by simultaneously pressing the on/off (3) and mode button (4) for 2 seconds until the Bluetooth indicator (7) goes off. Follow the same procedure to reactivate Bluetooth again.
  • Persons with pacemakers should always keep the toothbrush more than six inches (15 centimeters) from the pacemaker while turned on. Anytime you suspect interference is taking place, deactivate Bluetooth.

Description

  1. Brush head

  2. Smart Ring

  3. On/off button

  4. Brushing mode button

  5. Handle

  6. Brushing mode display

  7. Bluetooth® indicator

  8. Charge level display
    Accessories (depending on model):

  9. Basic charger (with fixed cord)

  10. Brush head holder

  11. Brush head compartment with protective cover

  12. Charging travel case
    12a Charge indicator light
    12b USB port
    12c Smart plug port
    12d Inner lid (with smartphone holder)
    12e Removable inlay

  13. Smart plug (power supply)

  14. Charging stand (with detachable cable)

  15. Beauty bag

  16. Basic travel case

  17. Charger pouch

Note: Content may vary based on the model purchased.
Specifications
For voltage specifications refer to the type plates/bottom of devices.
Noise level: 68 dB (A)

Charging and Operating

Your toothbrush has a waterproof handle, is electrically safe and designed for use in the bathroom.

  • You may use your toothbrush right away or charge it briefly by placing it on the plugged-in basic charger (9) or charging stand (14). When using the charging stand (14) use the extra smart plug (13) provided (picture B). Only the smart plug may be used for all global mains voltage ranges (100 -240V).
    Note: In case the battery is empty (no lights illuminated on charge level display (8) while charging or no reaction when pressing the on/off button (3)), charge at least for 30 minutes.

  • The charge level is indicated on the charge level display (8). Flashing lights indicate that the battery is charging (picture 1); once it is fully charged, the lights turn off. A full charge typically takes 12 hours and enables at least 2 weeks of regular brushing (twice a day, 2 minutes).
    Note: At a very low charge level, the lights might not flash immediately; it can take up to 30 minutes.

  • If the battery is running low, a red light is flashing on the charge level display and the motor is reducing its speed. Once the battery is empty, the motor will stop; it will need at least a 30-minute charge for one usage.

  • You can always store the handle on the plugged-in charging unit to maintain it at full power; a battery overcharge is prevented by device. Note: Store handle at room temperature for optimal battery maintenance. Caution: Do not expose handle to temperatures higher than 50 °C.

Using your toothbrush

Brushing technique
Wet brush head and apply any kind of tooth-paste. To avoid splashing, guide the brush head to your teeth before switching on the handle (picture 2). When brushing your teeth with one of the Oral-B oscillatingrotating brush heads guide the brush head slowly from tooth to tooth, spending a few seconds on each tooth surface. With any brush head start brushing the outsides, then the insides and finally the chewing surfaces. Brush all four quadrants of your mouth equally (picture 3). You may also consult your dentist or dental hygienist about the right technique for you.
In the first days of using any electric toothbrush, your gums may bleed slightly. In general, bleeding should stop after a few days. Should it persist after 2 weeks, please consult your dentist or dental hygienist. If you have sensitive teeth and/or gums, Oral-B recommends using the «Sensitive» mode (optional in combination with an Oral-B «Sensitive» brush head).
Smart Ring features
Your toothbrush is equipped with a Smart
Ring (2) that has various functionalities indicated via different colors of light:
White (default) = Operating and visual timer light (choose individual color via Oral-B™ App settings)
Red = Pressure sensor light
Blue = Bluetooth® pairing indicator

Timer
The timer signals with a short stuttering sound and a flashing light of the Smart Ring at 30-seconds intervals to move to the next quadrant of your mouth (picture 3). A long stuttering sound and a flashing light indicate the end of the professionally recommended
2-minute brushing time.
The timer memorizes the elapsed brushing time, even when the handle is briefly switched off during brushing. The timer resets if pausing longer than 30 seconds, briefly pressing the mode button (4) during pause or placing the handle on the plugged-in charger.
Note: During the use of the Oral-B™ App, the timer may be deactivated for some features.
Note: You can also customize the timer settings via Oral-B™ App.
Pressure sensor
If too much pressure is applied, the Smart Ring (2) will light up in red, reminding you to reduce pressure. Constant high pressure for more than 5 seconds is indicated with a fast flashing Smart Ring (2). In addition the pulsation of the brush head will stop and the oscillation movement of the brush head will be reduced (during «Daily Clean», «Pro Clean» and «Sensitive» mode) (picture 3).
Periodically check the operation of the pressure sensor by pressing moderately on the brush head during use.
Note: During the use of the Oral-B™ App, the pressure sensor may be deactivated for some features.
Brushing modes
Your toothbrush offers different brushing modes indicated on the brushing mode display (6) on your handle («Daily Clean» mode does not illuminate on the brushing mode display):

«Daily Clean» – Standard mode for daily cleaning
«Pro Clean» – For an extraordinary clean feeling (operated with a higher

frequency)
«Sensitive»| –  Gentle, yet thorough cleaning for sensitive areas
«3D White»| –  Polishing for occasional or everyday use
«Gum Care»| – Gentle massage of gums
«Tongue Clean»| –  Tongue cleaning for occasional or everyday use

When operating the «Tongue Clean» mode, we recommend using the «Sensitive» brush head. You can brush your tongue either with or without toothpaste. Brush the whole area of your tongue systematically in gentle movements. The recommended brushing time is 20 seconds; indicated with a flashing light of the Smart Ring.
Your toothbrush automatically starts in the mode selected last. To switch to other modes, successively press the mode button during use (picture 4). To return from any mode back to «Daily Clean» mode, press and hold the mode button (4).
Note: You can also customize the mode settings via Oral-B™ App.

Brush heads

Oral-B offers you a variety of different Oral-B brush heads that fit your Oral-B toothbrush handle.
Our oscillating-rotating brush heads can be used for tooth-by-tooth precision cleaning.

| Oral-B CrossAction brush head
Our most advanced brush head.
Angled bristles for a precise clean. Lifts and powers away plaque.
---|---
| Oral-B FlossAction brush head
features micropulse bristles that allow for an outstanding plaque removal in the interdental areas.
| Oral-B 3D White brush head
features a special polishing cup to naturally whiten your teeth. Please note that children under 12 years old should not use the Oral-B «3D White» brush head.
| Oral-B Sensi Ultrathin brush head
features a combination of regular bristles to clean teeth surfaces and ultrathin bristles for a gentle brushing experience on the gumline.

Most Oral-B brush heads feature light blue INDICATOR ® bristles to help you monitor brush head replacement need. With thorough brushing, twice a day for two minutes, the blue color will fade halfway approximately within 3 months, indicating the need to exchange your brush head. If the bristles splay before the color recedes, you may exert too much pressure on teeth and gums.
We do not recommend using the Oral-B «FlossAction» or Oral-B «3D White» brush head with braces. You may use the Oral-B «Ortho» brush head, specifically designed to clean around braces and wires.

Connecting your toothbrush to your Smartphone

The Oral-B™ App is available for smartphones running iOS or Android operating systems. It can be downloaded for free from App Store (SM) or Google Play™. Your handle has sensors installed that, together with a «brushing recognition» feature in the App, help you to detect what areas to brush and for how long. Furthermore, the Oral-B™ App gives you the opportunity to chart your brushing activities, give you coaching and customize your toothbrush settings.

  • Launch the Oral-B™ App. It will guide you through the entire Bluetooth pairing procedure. You may also find it under the App´s settings (Settings -> Toothbrush).
    Note: Oral-B™ App functionality is limited if Bluetooth is deactivated on your smartphone (for directions please refer to your smartphone’s user manual).

  • Any app instructions will be displayed on your smartphone.

  • If Bluetooth is activated on your handle, the Bluetooth indicator (7) illuminates. Once the handle is paired with the App, the Smart Ring (2) flashes briefly.

  • Keep your smartphone in close proximity (within 5m distance) when using it with the handle. Make sure the smartphone is safely positioned in a dry place.

Note: Your smartphone must support Bluetooth 4.0 (or higher)/Bluetooth Smart in order to pair your handle. Compatible smartphones are listed in App Store (SM) or Google Play™.
Caution: Follow your smartphone’s user manual to ensure your phone/charger is designed for use in a bathroom environment.

Cleaning recommendations

After brushing, rinse your brush head under running water with the handle switched on.
Switch off and remove the brush head.
Clean handle and brush head separately; wipe them dry before reassembling. Unplug the basic charger/charging stand before cleaning (picture 5).
To be cleaned with a damp cloth only: basic charger (9), charging stand (14), charger pouch (17), charging travel case (12), basic travel case (16) and smart plug (13).
Dishwasher-safe: brush head holder (10), brush head compartment and protective cover (11), removable inlay (12e) of the charging travel case (picture B3).
Hand wash: beauty bag (15) only with lukewarm water (30°C – 40°C).

Accessories

(depending on model)
Charging Travel Case

  • To charge your handle (5) place it on the pin in the charging travel case (12) and connect it to an electric outlet, using the extra smart plug (13) provided. The smart plug may be used for all global mains voltage ranges (100 – 240V).

  • The flashing light (12a) of the charging travel case indicates that the handle is charging. Once the handle is fully charged the light turns off. A full charge typically takes 12 hours (picture B1).
    Note: You may use the USB port (12b) to charge an electric device while the charging travel case is plugged in. The handle can only be charged with the smart plug (13) (12c) not via USB port.

  • The inner lid of the travel case has a built-in smartphone holder (12d), which can hold your smartphone while using (picture B2). Before use, make sure your phone fits the stand and keeps stable.

  • Cleaning: The removable inlay (picture B3) (12e) of the travel case is dishwasher-safe (picture 5). The outer case should be cleaned with a damp cloth only. Make sure that travel case parts are completely dry before reassembling and toothbrush/brush heads are dry before storing in the travel case.

Note: Clean stains on travel case surface immediately.
Store travel case in a clean and dry place.
Follow your smartphone’s user manual to ensure your phone/charger is designed for use in a bathroom environment.

Beauty Bag / Charger Pouch / Basic Travel Case
Store the clean and dry toothbrush/brush heads in the basic travel case (16) and place it inside the beauty bag (15) (picture C).
Store the charger/charging stand in the charger pouch (17) (picture D).
Cleaning: Clean stains on surfaces immediately. The beauty bag should be hand washed only with lukewarm water (30°C – 40°C). Basic travel case and charger pouch should be cleaned with a damp cloth only (picture 5).
Store in clean and dry place.
Subject to change without notice.

Environmental Notice

Product contains batteries and/or recyclable electric waste. For environment protection do not dispose in household waste, but for recycling take to electric waste collection points provided in your country.

Guarantee

We grant 2 years guarantee on the product commencing on the date of purchase. Within the guarantee period we will eliminate, free of charge, any defects in the appliance resulting from faults in materials or workmanship, either by repairing or replacing the complete appliance as we may choose. Depending on availability replacement of a unit might result in a different color or an equivalent model.
This guarantee extends to every country where this appliance is supplied by Braun or its appointed distributor. This guarantee does not cover: damage due to improper use, normal wear or use, especially regarding the brush heads, as well as defects that have a negligible effect on the value or operation of the appliance.
The guarantee becomes void if repairs are undertaken by unauthorised persons and if original Braun parts are not used.
This appliance is equipped with a Bluetooth Smart approved radio module. Failure to establish a Bluetooth Smart connection to specific smart phones is not covered under the device guarantee, unless the Bluetooth radio module of this appliance is damaged. The Bluetooth devices are warranted by their own manufacturers and not by Oral-B. Oral-B does not influence or make any recommendations to device manufacturers, and therefore Oral-B does not assume any responsibility for the number of compatible devices with our Bluetooth systems.
Oral-B reserves the right, without any prior notice, to make any technical modifications or changes to system implementation of device features, interface, and menu structure changes that are deemed necessary to ensure that Oral-B systems function reliably.
To obtain service within the guarantee period, hand in or send the complete appliance with your sales receipt to an authorised Oral-B Braun Customer Service Centre.
Information Bluetooth® radio module
Although all indicated functions on the Bluetooth device are supported, Oral-B does not ensure 100% reliability in connection, and feature operation consistency. Operation performance and connection reliability are direct consequences of each individual Bluetooth device, software version, as well as the operating system of those Bluetooth devices and company security regulations implemented on the device.
Oral-B adheres to and strictly implements the Bluetooth standard by which Bluetooth devices can communicate and function in Oral-B toothbrushes.
However, if device manufacturers fail to implement this standard, Bluetooth compatibility and features will be further compromised and the user may experience functional and feature-related issues. Please note that the software on the Bluetooth device can significantly affect compatibility and operation.

  1. Warranty – Exclusions and Limitations
    This limited warranty applies only to the new products manufactured by or for The Procter & Gamble Company, its Affiliates or Subsidiaries («P&G») that can be identified by the Braun / Oral-B trademark, trade name, or logo affixed thereto. This limited warranty does not apply to any non-P&G product including hardware and software. P&G is not liable for any damage to or loss of any pro- grams, data, or other information stored on any media contained within the product, or any non-P&G product or part not covered by this limited warranty. Recovery or reinstallation of programs, data or other information is not covered under this limited warranty.
    This limited warranty does not apply to (i) damage caused by accident, abuse, misuse, neglect, misapplication, or non-P&G product; (ii) damage caused by service performed by anyone other than Braun or authorized Braun service location; (iii) a product or part that has been modified without the written permission of P&G, and (iv) damage arising out of the use of or inability to use the Oral-B Smartphone stand/puck, Smartphone mirror holder, or charging travel case («Accessories»).

  2. Using your smartphone holder
    The Oral-B Accessories included in the package has been designed to provide you with a convenient way to position your smartphone while you are using the Oral-B app. Try multiple orientations of your smartphone in the Oral-B smartphone holder prior to use to determine the best positioning of your smartphone in the holder. Be sure to try this in a manner which will not harm your smartphone if it falls out of the stand. Do not use in automobiles.

LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL P&G ITS DISTRIBUTORS OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OF ANY NATURE WHATSOEVER, ARISING OUT OF THE USE OF OR INABILITY TO USE THE ORAL-B ACCESSORIES, INCLUDING, WITHOUT LIMITATION, INJURY TO PERSONS, PROPERTY DAMAGE, LOSS OF VALUE OF ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE ORAL-B ACCESSORIES, OR LOSS OF USE OF THE ORAL-B ACCESSORIES OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE ORAL-B ACCESSORIES, EVEN IF P&G HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT P&G HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE CONTAINED ON OR EXTERIOR TO THE ORAL-B ACCESSORIES, OR ANY LOSS OF DATA CONTAINED IN THE FOREGOING DEVICES. IN NO EVENT SHALL ANY RECOVERY AGAINST ORAL-B EXCEED THE ACTUAL PRICE PAID FOR THE PURCHASE OF THE PRODUCT.

Warranty replacement brush heads
Oral-B warranty will be voided if electric rechargeable handle damage is found to be attributed to the use of non-Oral-B replacement brush heads.
Oral-B does not recommend the use of non-Oral-B replacement brush heads.

  • Oral-B has no control over the quality of non-Oral-B replacement brush heads.
    Therefore, we cannot ensure the cleaning performance of non-Oral-B replacement brush heads, as communicated with the electric rechargeable handle at time of initial purchase.

  • Oral-B cannot ensure a good fit of nonOral-B replacement brush heads.

  • Oral-B cannot predict the long-term effect of non-Oral-B replacement brush heads on handle wear.

All Oral-B replacement brush heads carry the Oral-B logo and meet Oral-B’s high quality standards. Oral-B does not sell replacement brush heads or handle parts under any other brand name.

Trouble Shooting

Problem Possible reason Remedy

APP
Handle does not operate (properly) with Oral-BTM App.| 1. Oral-BTM App is closed.
2. Bluetooth is not activated on smartphone.
3. Bluetooth is deactivated on han- dle; Bluetooth indicator (7) is off.
4. Bluetooth connection to smart- phone has been lost.
5. Your smartphone does not sup- port Bluetooth 4.0 (or higher)/ Bluetooth Smart.
6. Handle on plugged-in charger.
7. Outdated Oral-BTM App.| 1. Launch Oral-BTM App.
2. Activate Bluetooth on smart-phone (described in its user manual).
3. Activate Bluetooth by simultaneously pressing on/off (3) and mode button (4) for 2 seconds until Bluetooth indicator (7) turns on.
4. Pair handle and smartphone again via app settings. Keep your smartphone in close proximity when using it with handle.
5. Your smartphone must support Bluetooth 4.0 (or higher)/ Blue-tooth Smart in order to pair handle. Check App Store(sm) or Google Play’ for compatible smartphones.
6. Bluetooth is deactivated while handle is placed on plugged-in charger.
7. Download latest Oral-BTM App.
Reset to factory settings.| Original app functionality wanted.| Press and hold on/off button (3) for 10 seconds until all indicator lights double blink simultaneously.
TOOTHBRUSH
Handle is not operating
(during first use).| Battery has a very low charge level; no lights illuminate.| Charge at least for 30 min.
Short stuttering sounds/flashing light after 2 minutes or handle does not operate any timer.| Timer has been modified/deacti- vated via App.| Use App to change timer settings or perform factory reset (see App Trouble Shootings).
Handle does not charge.| 1. Battery is at a very low charger level.
2. Ambient temperature for charging is out of valid range ( 0°C and 60°C).| 1. Charging lights might not flash immediately; it can take up to 30 minutes.
2. Recommended ambient temperature for charging is 5°C to 35°C.
ACCESSORIES
Charging performance of USB-connected devices via charging travel case are not as expected.| Your USB-connected device may require your manufacturer’s power source to fullfill its charging performance.| Use original manufacturer power source of USB-connected device to achieve desired charging performance.

The rechargeable toothbrush contains a radio module which operates in the 2.4 to 2.48 GHz band with a maximum power of 1mW.
Hereby, Braun GmbH declares that the radio equipment types 3771, 3765, 3754, 3764, 3762 and 3767 are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.oralb.com/ce.
In some limited situations, your toothbrush may turn off due to nearby electromagnetic fields in the range of 621 to 714 MHz. This is not damaging to your toothbrush; you may turn it back on to continue brushing.

Internet:
www.oralb-blendamed.de
www.oralb.com
www.braun.com
www.service.braun.com
Braun GmbH
Frankfurter Straße 145
61476 Kronberg/Germany
Basic Charger Type 3757
Handle Type 3771
Charging Stand Type 3755
Travel Case Type 3760
Smart Plug Type 492-5214
90610967/III-19

References

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