Centerm CTA K10 Smart POS Terminal User Guide

CTA K10 Smart POS Terminal
User Guide

Introduction

Thank you for choosing Centerm smart POS terminal. We recommend you read this user guide carefully. It will help you use our terminal in great convenience.

• To benefit from the guarantee-related products, we hope you use the only charge adapter delivered with the terminal.
• The maintenance operation can only be done by a qualifiedtechnician

Unpacking

Once received terminal K10, please checkif all the following it emsare supplied in K10 box.
If there is any problem, please connect your provider.

Appearance of K10

User of the terminal

4.1 Power on/Power off the terminal

• Power on:
  long press the power button for 1 seconds

• Power off:
  long press the power button for 3 seconds, when a dialog box appears in the screen click power off icon.

• Forced shut down:
  long press the power button for 10 seconds
  If the batter is empty, the terminal will shut off automatically

4.2 Reading cards

• Magnetic card
  The card can be read bi-directionally, with the stripe facing the terminal.
  Please move the card in a normal speed in order to read the info correctly

• IC card
  Insert the card horizontally with the metal chip facing upward and leave in position throughout the transaction.

• Contactless card

• Bring the contactless card close to the contactless card reading zone. Hold on the card and make sure the terminal reads the card correctly.

4.3 Installing print paper

4.3 Installing print paper

1. Open the printer paper cover
2. Put the paper roll in the compartment as the following picture shows
3. Close the printer paper cover

Attentions

Inorder tokeep your terminal running normally, please read the following items carefully
Centerm is not responsible for any risk caused by not following the user guide.
5.1 Lithium cell
There is an internal lithium cell installed in K10.
It can only beaccessed by a qualified technician
5.2 Battery

• We suggest you change the battery for every 24 months. There is a risk of explosion if the battery is used for more than 24 months.
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

Warning

• It is potential for fire of burning.
• Do not disassemble. puncture. crush heat or burn.

5.2 Storage and transport

• When the terminal is transport in air, please switch off the power of the terminal and remove the battery from the terminal
• Prevent the terminal from sun light when transportit
• The warehouse to keep the terminal should be cool and clean

5.3 Other

• The terminal should be installed and placed in the dry, ventilated and non-corrosive gas area.

• It’s necessary to check the IC card slot every day.

• If you find any foreign matter, please stop using this terminal and submit to your provider.

• This terminal is handheld device. Your need to protect the password when you are using it.

• Once find the terminal is lost or stolen, you need to submit these cased to your provider. After confirming, the provider will stop the payment network for this terminal in time.

• Donot spill any liquid on this terminal

• During lightning storms, please cut off the outer power supply.

• Do not disassemble the terminal by yourself, or it will cause the damage, and Centerm is not responsible for warranty in this case.

• Any abnormal phenomenon shall submit to your provider.

• This terminal is not suitable for children under 16 years to contact or disassemble.
  Parents shall fulfill the regulatory obligations to avoid the children swallowing the product or causing any other damage.

• Centerm is not responsible for any risk caused by not following the prescribed operations in this manual.

• Hereby, Centerm declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.

• Use the product in the environment with the temperature between 0°C and 40°C.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

• The product shall only be connected to a USB interface of version USB2.0.

• The device complies with RF specifications when the device used at 5mm from your body.

• Adapter shall be installed near the equipment and shall be easily accessible.

Troubleshooting

In order to facilitate customers to solve some problem in the using of our product, the document is specially organized. It mainly provides corresponding solutions and disposal methods for some problem frequently inthe using of our products.

• Nothing appears on the screen
  1. Check whether the battery is connected correctly.
  2. Check whether the power button is normally pressed.

• Magnetic card reader can’t read data
  1. Check whether there is foreign matter inside the card slot.
  2. Check whether the card is lack of magnetism.

• IC card reader can’t read data
  Check whether the contact area(chip) is upturned and inserted into the bottom of card slot.

• Contactless card reader can’t read data
  1. Swiping the card in the contactless card read area.
  2. Check whether the card is support read by the terminal with the technology team.

• The printer failed to work
  1. Check whether paper storage cover is closed correctly.
  2. Check whether right paper is used and placed in a right place.

FCC Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

SAR Information Statement
Your Smart POS is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for Smart POS employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. * Tests for SAR are conducted with the Smart POS transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the Smart POS while operating can be well below the maximum value. This is because the Smart POS is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a Smart POS model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this Smart POS when worn on the body, as described in this user guide, is 0.79 W/Kg (Body-worn measurements differ among Smart POS models, depending upon available accessories and FCC requirements). The maximum scaled SAR in hotspot mode is 0.82 W/Kg. While there may be differences between the SAR levels of various Smart POS and at various positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization for this Smart POS with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this Smart POS is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on
FCC ID: 2AN9R-CTAK10 Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) web-site at http://www.wow-com.com.

• In the United States and Canada, the SAR limit for Smart POS used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.
  The SAR test distance is 0mm.
  Fujian Centerm information Co., Ltd.is no tresponsible for any use of the device, which would be non-consisten twith the presentd ocuments.
  All trademarks used in this document remain the property of their rightful owners.
  Fujian Centerm information Co., Ltd reserves the right of final interpretation to this manual.
  Fujian Centerm information Co., Ltd.
  Add: Star-net Science Plaza Juyuanzhou#618 Jinshan Road, Fuzhou, Fujian Province, China

References

• CTIA - Home

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