VAX CDCW-RPXL Rapid Power 2 Reach Carpet Cleaner User Guide

RAPID POWER  2 DEEP CLEANING RESULTS
WITH 5 SPINSCRUB BRUSHES
CDCW-RPXL
CDCW-RPXLR
LET’S GET STARTED.

SAFETY GUIDE

BASIC SAFETY PRECAUTIONS

This machine is intended for household use only and NOT for commercial or industrial use.
PLEASE KEEP INSTRUCTIONS FOR FURTHER USE AND USE ONLY AS INSTRUCTED IN THIS GUIDE.

• This machine is intended for indoor cleaning and vehicle interiors during dry weather conditions.
• Keep fingers, hair and loose clothing away from moving parts and openings whilst using the machine.
• Before using the machine test your carpets/rugs/upholstery for colourfastness and pile distortion.
• This machine is not intended to be used or cleaned by persons with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, unless they have been given instructions concerning the safe use of the appliance by a person legally  responsible for their safety. They should be supervised whilst using the appliance. Children shall not use, clean or play with this appliance, which when not in use should be secured out of their reach.
• Only VAX recommended tools and solution should be used with this machine.
  Using other solutions may invalidate the guarantee.

DON’TS

• Don’t leave the machine plugged in when unattended.
• Don’t use the machine if it has been dropped, damaged or left outdoors.
• Don’t run over the power cord or use the machine if the power cord or plug is damaged. If the power cord is damaged, it must be replaced by a qualified person in order to avoid a hazard.
• Don’t use the machine to pick up any flammable or combustible materials (lighter fluid, petrol, kerosene etc.) or use the machine in an area with explosive vapours or liquid.
• Don’t handle the plug or use the machine with wet hands.
• Don’t pull or carry the machine by the power cord.
• Don’t use the machine to pick up hot coals, cigarette butts, matches or smoking  ot burning items or use in an area where there may be harmful fluids (chlorine, bleach and ammonia drain cleaner).
• Don’t use the power cord as a handle, pull the power cord around corners or sharp edges, or close a door over the power cord.
• Don’t unplug the machine by pulling on the power cord.
• Don’t carry the machine while it’s switched on.
• Don’t attempt to remove blockages with sharp objects as this may cause damage to the machine. Remove blockages only as instructed in this guide.
• Don’t use the machine with incorrect voltage as this may result in damage or injury to the user. The correct voltage is listed on the ratings label.
• Don’t over saturate your flooring. Always finish on a dry stroke.
• Don’t use on a surface that is damaged, uneven or incorrectly fitted.

DO’S

• Check with the manufacturer of your flooring prior to using the machine.

• Always vacuum your flooring thoroughly before using the machine.

• Test all carpets/rugs/upholstery before full usage. Run the machine over a small hidden area. If no damage or pile distortion occurs continue cleaning.

• The clean water tank should be filled with warm water (max 40°C) only.
  Filling the clean water tank with hot or boiling water will damage the machine and invalidate the guarantee.

• Always replace the fuse in the plug with a British 13amp fuse.

• Always unplug the machine before carrying out any maintenance and before connecting or disconnecting the hose/accessories.

• Always check the machine, tools and accessories are free from damage, dirt/debris before using.

• Take extra care when cleaning on the stairs.

• Always protect the power cord from heated surfaces or near open flames.

• Turn off all controls on the machine before disconnecting or connecting the power cord. After use always wrap the power cord around the cord clips provided.

• Always keep the power cord away from the brushes whilst using the machine.

• Use only CE approved 13amp extension cords, non-approved extension cords may overheat. Care should be taken to arrange the extension cord as it can be a trip hazard.

• Always use the machine with all water tanks and filters in place.

• Keep all openings clear and free from debris as this may affect the airflow/ suction/water pick up.

• Always use the machine in an upright position. To prevent motor damage from dirty water, never hold the machine upside down or on its side.

• Store the machine in a cool, dry area. Before storing the machine please ensure all water/solutions tanks are empty and filters are thoroughly clean and dry.

WARRANTY & TECHNICAL

WARRANTY
If a VAX machine is used in the way it is intended and it breaks down within the guarantee period, it’s our responsibility to repair or replace it.
Here’s what isn’t covered:

• Functional parts, tools and accessories after 12 months that may suffer premature failure due to every day wear and tear.
• Consumables after 3 months such as belts, filters, brushbars, fuses etc.
• Accidental damage.
• Cosmetic damage that does not affect the functioning of the product.
• Damage as a result of use not in accordance with the user guide.
• Damage caused by not carrying out regular maintenance.
• Damage to the cord.
• Blockages; please refer to the user guide.
• Poor product performance caused by:
  – Negligent use, misuse or careless operation of the machine.
  – Failure to clean or maintain the product in accordance with the user guide.
  – Use of the machine which is not in accordance with the user guide.
  – Use of a VAX product for anything other than normal domestic household purposes in the country in which it was purchased.
  – Use of parts, accessories and consumables, which are not genuine VAX components.
  – Faulty installation or repairs – unless carried out by a qualified electrician or engineer.

TECHNICAL
Statement of Compliance: Manufacturer/EU importer: VAX Limited, hereby on our own responsibility, declare that the VAX Rapid Power 2 and VAX Rapid Power 2 Reach are manufactured in compliance with the following Directives:
Safety: 2014/35/EU Low Voltage Directive/Electrical Equipment (Safety) Regulations 2016. EMC: 2014/30/EU Electromagnetic Compatibility Directive/ Electromagnetic Compatibility Regulations 2016.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice.

VAX is a trade mark of Techtronic Cordless GP.
© 2021 Techtronic Cordless GP. All rights reserved.
VAX Ltd, Artillery House, Heritage Way, Droitwich, WR9 8YB, UK.

Standard tools included with your machine Rapid Power 2
All standard tools, plus

2.5m Hose

Rapid Power 2 Reach
All standard tools, plus

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3.5m Hose| Pet tool

GETTING IN TOUCH

Thank you for buying this VAX Rapid Power 2.
Taking care of your carpets
The Rapid Power 2 is designed to make washing carpets regularly, as effective and efficient as possible and this user guide will help you get the most out of your machine.
Maintaining your carpets will ensure they keep their appearance for longer and smell fresh and clean. You’ve chosen carpets for your home for a reason and VAX will help you take good care of them.
Taking care of your Rapid Power 2
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready when you are to tackle your carpets.

Receive your FREE 2 year guarantee†
Register your product online:
vax.co.uk/registration
We’re here if you need us
Visit our online support:
support.vax.co.uk
Still need to get in touch?
Our UK based Customer Care Team are here to support you.
For help with assembly, operational or performance problems, or buying and fitting new accessories, you can find all our contact details at vax.co.uk/contact
This user guide can be found online at support.vax.co.uk
† Registration required. Terms and conditions apply, see vax.co.uk for details.

GETTING TO KNOW YOUR MACHINE

1. Handle
2. Water/Solution trigger (hidden)
3. Clean water tank release handle
4. Clean water tank cap
5. Clean water tank
6. Dirty water tank release handle
7. Dirty water tank
8. Hose connection port cover
9. Nozzle
10. Spinscrub brushes
11. Quick release cord hook
12. Solution tank
13. Cord hook
14. Quick/Deep clean mode dial
15. Carry handle
16. On/Off pedal
17. Recline handle release pedal

TECHNICAL SPECIFICATION

for details.
Voltage: 220-240V.| 220-240V.

To purchase accessories and consumables visit: vax.co.uk
Subject to technical change without notice. Images are illustrative only.

GETTING STARTED

PLEASE READ THE SAFETY PRECAUTIONS ON PAGES 2 & 3 BEFORE USE.
IMPORTANT: Carpets should be dry vacuumed thoroughly before washing.

• Test for colourfastness – Wet a white absorbent cloth with the solution. In a small hidden area of your carpet/rugs/ upholstery, gently rub with the dampened cloth. Wait ten minutes and check for colour removal or bleed with a white paper towel or cloth. Check all carpets/rugs/upholstery material before first use and if your carpet has more than one colour, check all colours.
• Test all flooring/carpets/rugs before first usage. Run the machine over a small hidden area. If no damage or pile distortion occurs continue cleaning.
• When using the machine, basic safety precautions should always be observed. Do not over saturate your carpets and continue using dry strokes until little water is visibly passing through the nozzle. When using the hose and tools always finish on a dry  stroke.
• When cleaning an entire room, move furniture out of the area to be cleaned. If the furniture cannot be moved, place aluminium foil or wax paper under the legs. This will prevent wood finishes from staining your carpet. Pin up furniture skirts and curtains.
• Only use VAX carpet solution. Using other solutions may cause excess foaming and will invalidate the guarantee.
• For heavily soiled areas, it may be necessary to repeat the cleaning process. Make criss-crossing strokes across the original pattern and overlap with each pass.
• The clean water tank should only be filled with warm water (max 40°C). Filling the clean water tank with hot/boiling water will damage your machine and invalidate the guarantee.
• Empty and rinse out clean and dirty water tanks and leave to air dry before storage. Do not leave solution stored in the tanks between uses.
• This is a powerful machine, before plugging in make sure all controls are turned off and hold the machine firmly when starting and during use.

Assembly

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Stand the base of the machine on the floor in  the upright position.| Push the handle onto the extension pole until it  clicks into place. Slide the handle into the main  body, it will click when correctly fitted.| Align the clean water tank with the body of the machine. Slide it down and press firmly into place.| Slide and push the solution tank firmly into the  machine.

USING YOUR MACHINE

Filling the solution tank
IMPORTANT: Screw the solution tank cap tightly when refitting. Do not leave the solution stored in the tanks between uses.
Unused solution can be poured back into the bottle.

| |
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Pull up the solution tank and lift to remove.| Twist the solution tank cap anti clockwise and  remove.
| | To replace, slide and push the solution tank  firmly into the machine.
Fill the solution tank with the Vax carpet  cleaning solution.| Twist the solution tank cap clockwise until tight.

Filling the clean water tank

|
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Pull and lift to remove the clean water tank.| Twist the clean water tank cap anti clockwise and remove.
|
Fill the clean water tank with warm water (max 40° C). Replace the cap and twist clockwise to  tighten.| To replace the clean water tank, align the back of the clean water tank with the body of the  machine. Slide it down and press firmly into  place.

Operation
IMPORTANT: Carpets should be dry vacuumed thoroughly before washing. For heavily soiled areas, it may be necessary to repeat the cleaning process. Make criss-crossing strokes across the original pattern and overlap with each pass. Do not over saturate the  carpet. Always finish with dry strokes (trigger released) and continue using dry strokes (trigger released) until little water is visibly passing through the tool/nozzle.
CAUTION: The brushbars constantly spin when switched on and the machine is reclined. Never use on one spot for an extended period of time as the brushbars may damage the floor surface.

Clip the cord into the cord hook so that the cord does not get pulled, caught or tangled under the machine. Plug into the mains and press the On/Off pedal to switch on.

Choose the cleaning mode by turning the dial.

1. Quick Clean Mode:
   Best for a quick, surface clean – carpets dry in less than an hour.

2. Deep Clean Mode:
   Best overall results for a thorough, deep clean.

Press the handle release pedal and pull the handle backwards to recline the machine. Squeeze the trigger to release the solution and water mix. For best results apply water/solution on the forward stroke and release the trigger on the backward stroke to pick up water/solution. For a dryer finish, follow with an additional dry stoke with no trigger pressed.

Rinsing the carpet
IMPORTANT: Optional step. To extract any remaining solution from your carpet, rinse your carpets with water only.
Do not over saturate your carpet. To rinse, pull up the solution tank and lift to remove. Pull and lift to remove the clean water tank. Twist the clean water tank cap anti clockwise and remove. Fill the clean water tank with warm water (max 40∘ C). Replace the cap and twist clockwise to tighten.  To replace the clean water tank, align the back of the clean water tank with the body of the machine. Slide it down and press firmly into place.For best results apply water on the forward stroke and release the trigger to pick up water on the backward stroke.
Follow with a slow additional dry stroke without the trigger pressed for a dryer finish.

Using the hose and tools
IMPORTANT: The machine should be in the upright position when using the hose and tools; this will de-activate the brushes.
Do not over saturate the carpet/surface. Always finish with dry strokes (trigger released) and continue using dry strokes (trigger released) until little water is visibly passing through the tool/nozzle.

SpinScrub Hand Tool
For targeting stains and stubborn marks. Pet Tool
For cleaning up after pets. Upholstery Wash Tool
For use on upholstery and carpeted stairs. Crevice Tool
For use in tight spots, hard to reach areas and edge cleaning such as against skirting boards. Lift the hose connection port cover. Firmly push the hose end into the hose connection port. Select a tool. Slide the tool over the tab at the end of the hose until it clicks into place. Plug the machine into the mains and press the On/Off pedal to switch on. Press the trigger on the forward stroke to release water/solution.
Release the trigger on the backward stroke to pick up water/solution. For a dryer finish continue using dry strokes (trigger released) until little water is visibly passing through the tool.

Removing the hose and tools To remove the SpinScrub tool or Crevice tool, lift the clear plastic clip up over the button on the end of the hose. To remove the Pet tool or Upholstery tool, press the button on the top of the tool and pull to remove. To remove the hose press the button on the underneath of the hose and pull to remove. Always close the hose connection port cover after using the hose. The machine may lose suction if it is not closed properly.

MAINTENANCE & CLEANING

CAUTION: Always switch off and unplug the machine before performing any maintenance/troubleshooting checks.
The dirty water tank is fitted with a float. When the dirty water tank is full or the floorhead is not in contact with the carpet, the float will activate by shutting off the suction on the machine. This will be noticeable as the motor noise on the machine will increase.  If the float has been activated empty the dirty water tank if it is full. If the dirty water tank is not full turn off the machine at the power switch and wait for the float to settle before restarting your machine.
Empty and rinse out the clean and dirty water tanks and leave to air dry before replacing.
Do not leave solution stored in the tanks between uses.
IMPORTANT: The motor is equipped with a thermal cut-out. If for any reason the machine should overheat, the thermostat will automatically turn the machine off. Switch off and unplug the machine. Check the machine for blockages and clean the dirty water  tank filter.

Emptying and cleaning the dirty water tank Hold the dirty water tank handle and pull to remove. To remove the lid, pull to release the latch and push down to unhook the clip from the tank. Lift the lid to remove. Empty the dirty water tank over the sink or toilet.
Rinse under warm water (max 40°C) to remove dirt/debris. To replace the lid, fit the tab on the front of the lid into the front of the dirty water tank. Close the lid. Hook the bottom of the latch on the tank and push the top of the latch up and inwards until it clicks into place. To replace the dirty water tank, push the tank into the machine until it clicks into place.

Removing and cleaning the nozzle
IMPORTANT: Carpets should be dry vacuumed thoroughly before washing. This will prevent excessive build up of dirt/debris in the nozzle. If the nozzle is fitted incorrectly, this will cause poor dirty water pick up.  Remove both tanks and tilt the machine back. Pull to release the nozzle and unhook the nozzle tabs from underneath the machine to remove Rinse the nozzle under warm water (max 40°C) to remove dirt/debris. Insert the cleaning tool into the nozzle. Slide to the edges and corners to remove any stubborn dirt and debris. To replace the nozzle, hook the tabs on the base of the nozzle under the tabs on the base of the machine. Lower the nozzle backwards and push until it clicks into place.

Removing and cleaning the brushes Remove both tanks and tilt the machine back. Push the two brushbar release buttons backwards to unlock the brushbar. Pull the brushbar to remove. Clear of any debris/threads or hair and rinse under water to remove debris.To replace Line up spindle and tabs on back of spin scrub brush with the machine and push firmly until it clicks into place.

ACCESSORIES

Don’t forget your solution!
Order at: www.vax.co.uk/spares-and-solutions

Platinum Antibacterial (1.5l) 1-9-142404
Platinum Antibacterial (4l) 1-9-142405

Platinum Antibacterial Carpet Cleaning Solution deep cleans carpets, removes stubborn stains and kills 99.99% of bacteria.
Safe to use on wool carpets – Woolsafe approved.

WHAT TO DO IF IT GOES WRONG

IMPORTANT: Always unplug the machine before performing any maintenance/troubleshooting checks.

There is an accessory missing

• Check the contents on the box to make sure the part is definitely included with your machine.

Why won’t the machine turn on?

• The plug may not be fully pushed into the electrical socket.
• The fuse in the plug may need replacing. Always replace with a British 13amp fuse.
• The motor thermostat may have tripped. If this has happened, unplug the machine and check the machine for blockages.

Why won’t the machine pick up?

• The float in the dirty water tank may have been activated. Empty the dirty water tank and wait for the float to settle before restarting your machine. See Emptying and cleaning the dirty water tank page 14.
• Check the brushbars for blockages and clear. See Removing and cleaning the brushes page 16.
• The dirty water tank and/or lid may not be fitted correctly. See Emptying and cleaning the dirty water tank page 14.
• Check the nozzle for blockages and clear. See Removing and cleaning the nozzle page 15.
• Check the nozzle is correctly fitted. See Removing and cleaning the nozzle page 15.
• The hose connector port cover may be open, close and retry. See Removing the hose and tools page 13.

Why is the machine leaking solution?

• The solution tank may not be correctly fitted. Slide and push the solution tank firmly into the machine. See Filling the solution tank page 9.
• The solution may have overflowed into the reservoir underneath the solution tank. Remove the solution tank and dry any solution from underneath.

Why won’t the solution/clean water dispense?

• Make sure the solution and clean water tanks are fitted securely. See Filling the solution tank/Filling the clean water tank page 9.
• The trigger on the handle may not be depressed. See operation page 10.
• The solution or clean water tank valve may be stuck. Hold the tank over the sink and press the valve underneath to release.
• The solution or clean water tank is empty. Refill the tank. See Filling the solution tank/Filling the clean water tank page 9.

Why won’t the solution/clean water dispense when using the hose?

• Make sure the solution and clean water tank is fitted securely. See Filling the solution tank/Filling the clean water tank page 9.
• The trigger on the hose may not be depressed. See Using the hose and tools page 12.
• The solution or clean water tank valve may be stuck. Hold the tank over the sink and press the valve underneath to release.
• The solution or clean water tank is empty. Refill the tank. See Filling the solution tank/Filling the clean water tank page 9.

Why won’t the brushes spin?

• The brushes will only spin when the machine is reclined.
• Check the brushes are correctly fitted. See Removing and cleaning the brushes page 16.
• Check the brushes for blockages and clear. See Removing and cleaning the brushes page 16.
• Check for damage to the brushes.

GET IN TOUCH
[email protected]
vax.co.uk

References

• Vax UK - Spares Support
• VAX Vacuum, Carpet & Steam Cleaners | VAX UK Official Website
• Contact VAX Ltd UK Customer Support Team | VAX.co.uk
• VAX Guarantee - Register Your VAX Machine | VAX.co.uk
• Buy Genuine VAX Spares & Solutions | VAX Official Website

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