Vax CDCW-PMXP Platinum Power Max Pet Carpet Cleaner User Guide

: August 4, 2024
: VAX

Table of Contents

Vax CDCW-PMXP Platinum Power Max Pet Carpet Cleaner
Specifications
Let’s talk about safety
Getting to know your machine
Technical Specification
Getting started
Using your machine
Taking care of your machine
FAQ
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Vax CDCW-PMXP Platinum Power Max Pet Carpet Cleaner

Specifications

Name: Vax Platinum Power Max Pet-Design
Code: CDCW-PMXP
Cord length: 9m
Weight: 9.47kg
Wattage: See rating label on machine for details
Voltage: See rating label on machine for details

Let’s talk about safety

Basic safety precautions
This carpet washer is intended for household use only and NOT for commercial or industrial use.

Only use the carpet washer indoors and keep the area you’re cleaning well-lit.
Keep fingers, hair, and loose clothing away from moving parts and openings whilst using the carpet washer.
Before using the carpet washer test your carpets/rugs/upholstery for colorfastness and pile distortion.
This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision.
Only Vax-recommended tools and solutions should be used with this carpet washer. Using other solutions may invalidate the guarantee.

Don’t’s

Don’t leave the carpet washer plugged in when unattended.
Don’t use the carpet washer if it has been dropped, damaged, or left outdoors.
Don’t run over the power cord or use the carpet washer if the power cord or plug is damaged. If the supply cord is damaged, it must be replaced by a qualified person to avoid a hazard.
Don’t use the carpet washer to pick up any flammable or combustible materials (lighter fluid, petrol, kerosene, etc.), or use the carpet washer in an area with explosive vapors or liquid.
Don’t handle the plug or use the carpet washer with wet hands.
Don’t pull or carry the carpet washer by the power cord.
Don’t use the carpet washer to pick up hot coals, cigarette butts, matches, or smoking hot burning items, or use it in an area where there may be harmful fluids (chlorine, bleach, and ammonia drain cleaner).
Don’t use the power cord as a handle, pull the power cord around corners or sharp edges, or close a door over the power cord.
Don’t unplug the carpet washer by pulling on the power cord.
Don’t carry the carpet washer while it’s switched on.
Don’t attempt to remove blockages with sharp objects as this may cause damage to the carpet washer.
Don’t use the carpet washer with incorrect voltage as this may result in damage or injury to the user. The correct voltage is listed on the rating label.
Check with the manufacturer of your flooring before using the carpet washer.
The clean water tank should be filled with warm water (max 40°C) only. Filling the clean water tank with hot or boiling water will damage the machine and invalidate the guarantee.
Always vacuum your flooring thoroughly before using the carpet washer.
Test all carpets/rugs/upholstery before full usage. Run the carpet washer over a small hidden area. If no damage or pile distortion occurs continue cleaning.
Always replace the fuse in the plug with a British 13amp fuse.
Always unplug the carpet washer before carrying out any maintenance and before connecting or disconnecting the hose/accessories.
Always check tools and accessories are free from damage, dirt, and debris before using.
Take extra care when cleaning on the stairs.
Always protect the power cable from heated surfaces or near open flames.
Turn off all controls on the carpet washer before disconnecting or connecting the power cord. After use always wrap the power cord around the cord clips provided.
Always keep the power cord away from the brushes whilst using the carpet washer.
Use only CE/UKCA approved 13amp extension cords, non-approved extension cords may overheat. Care should be taken to arrange the extension cord as it can be a trip hazard.
Always use the carpet washer with all water/solution tanks and filters in place.
Keep all openings clear and free from debris as this may affect the airflow/suction.
Always use the carpet washer in an upright position. To prevent motor damage from dirty water, never hold the carpet washer upside down or on its side.
Store the carpet washer in a cool, dry area. Before storing the carpet washer please ensure all water/solutions tanks and filters are thoroughly clean and dry.

PLEASE KEEP INSTRUCTIONS FOR FUTURE USE AND USE ONLY AS INSTRUCTED IN THIS GUIDE.

Thank you for buying this Platinum Power Max Pet Design.

Taking care of your carpets

The Platinum Power Max Pet-Design is designed to make washing carpets regularly, as effective and efficient as possible and this user guide will help you get the most out of your machine.
Maintaining your carpets will ensure they keep their appearance for longer and smell fresh and clean. You’ve chosen carpets for your home for a reason and Vax will help you take good care of them.

Taking care of your Platinum Power Max Pet-Design
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready when you are to tackle your carpets.

Included with your machine

Getting to know your machine

Technical Specification

Name Vax Platinum Power Max Pet-Design Code CDCW-PMXP
Cord length 9m
Weight 9.47kg
Wattage: See the rating label on the machine for details.
Voltage: See the rating label on the machine for details.

Accessories & Consumables

SpinScrub Tool
1-9-133245-00

2-in-1 Antimicrobial
Tool 1-9-142215

Getting started

PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE

IMPORTANT : Carpets should be dry vacuumed thoroughly before washing.

Test for colorfastness – Wet a white absorbent cloth with the solution. In a small hidden area of your carpet/rugs/upholstery, gently rub with the dampened cloth. Wait ten minutes and check for color removal or bleed with a white paper towel or cloth. Check all carpets/rugs/upholstery material before first use and if your carpet has more than one color, check all colors.
Test all carpets/rugs/upholstery before full usage. Run the carpet washer over a small hidden area. If no damage or pile distortion occurs continue cleaning.
When cleaning an entire room, move furniture out of the area to be cleaned. If the furniture cannot be moved, place aluminum foil or wax paper under the legs. This will prevent wood finishes from staining your carpet. Pin up furniture skirts and curtains.
When using the carpet washer, basic safety precautions should always be observed, and don’t over-saturate
your carpets.
Only use the Vax carpet solution. Using other solutions may cause excess foaming and will invalidate your guarantee.
The clean water tank should only be filled with warm water (max 40?C). Filling the clean water tank with hot/boiling water will damage your machine and invalidate the guarantee. This is a powerful carpet washer, before plugging in make sure all controls are turned off also hold the carpet washer firmly when starting and during use.

Assembling your carpet washer

Using your machine

NOTE: Carpets should be dry vacuumed thoroughly before washing. For heavily soiled areas, it may be necessary to repeat the cleaning process. Make criss-crossing strokes across the original pattern and overlap with each pass.

Filling the water/solution tank and cleaning modes

Press the clean water/ solution tank release button, pull, and lift to remove the tank.
Twist the water/solution tank cap anti-clockwise and remove.
Pour the required amount of carpet cleaning solution into the tank. Tighten the cap before returning the tank to the washer.
Fill the clean water tank with warm water (max 40°C). Fill to the max fill line for a Deep Clean, and fill to the Quick Clean fill line for a quick surface clean.
Tilt and line up the front of the tank to the washer and push the tank back until it clicks into place.
Turn the wash/rinse dial to ‘wash’. The SpinScrub brushes and brushbar deep clean your carpets with water and solution removing dirt and stains.
Plug into the mains, and press the On/Off button to switch it on.
Choose the cleaning mode by turning the dial on the base.
- Quick Clean Mode: Best for a quick, surface clean – carpets dry in as little as 1 hour.*
- Deep Clean Mode: Best overall results for a thorough, deep clean.

TIP: This machine has an auto-mix tank so any solution not used can be poured back into the bottle.

IMPORTANT: Your dirty water tank is fitted with a float. When the dirty water tank is full, or the floorhead is not in contact with the carpet, the float will shut off the suction on the carpet washer. You will be able to hear if this has happened as the motor noise on the machine will increase. Once the float is activated, empty the dirty water tank if full. If the dirty water tank is not full then turn off your machine at the power switch and wait for the float to settle.

Press the recline pedal and pull the handle backwards.
Squeeze the trigger to release the solution and water mix.
For best results apply water/solution on the forward stroke and release the trigger on the backward stroke to pick up water/solution. For a dryer finish, follow with an additional dry stoke with no trigger pressed.
For tough stains press the boost trigger together with the solution trigger to release more water/solution mix.
Turn the wash/rinse dial to ‘rinse’. Only water is released to remove solution residue.

Using the hose and tools

NOTE : The carpet washer should be in the upright position when using the hose and tools; this will deactivate the SpinScrub brushes and brushbar.

Pour the required amount of carpet cleaning solution into the tank.
Fill the clean water tank with warm water (max 40°C).
Turn the wash/rinse dial to ‘wash’.
Pull down the accessory hose connector cover.
Push the hose end and hose solution connector into the hose and solution connection port.
Select the SpinScrub or 2-in-1 Antimicrobial tool. Slide the tool over the tab at the end of the hose until it clicks into place.
Plug into the mains and press the On/Off button to switch on.
Press the trigger on the hose to release the solution/water.
Squeeze the trigger on the forward stroke and release the trigger on the backward stroke to pick up water/solution. For a dryer finish, follow with an additional dry stoke with no trigger pressed.

Use the carpet washer or hose to pick up spills before washing and cleaning the area.

Using the pre-treatment wand
Pre-treating your carpet before washing will help to remove stubborn stains. Do not saturate your carpet.

Pour the required amount of pre-treatment solution into the tank.
Fill the clean water tank with warm water (max 40°C).
Turn the wash/rinse dial to ‘wash’.
Pull down the accessory hose connector cover.
Push the wand connector into the solution tube port.
Plug into the mains and press the On/Off button to switch on.
Press and hold the trigger on the pre-treatment wand, spraying evenly over stubborn stains
Leave the solution for 10-15 minutes before washing the carpet.

CAUTION: To prevent damage to wood floors and other hard floors, follow the flooring manufacturer’s cleaning recommendations. Inspect the floor surface for a worn finish, bare wood, or separated joints. It is not recommended to use the carpet washer on floors if any of these conditions exist. Test on an inconspicuous area first.

Washing hard floors

IMPORTANT : Hard floors should be dry vacuumed thoroughly before washing.
Before attaching the hard floor squeegee to the carpet washer, either remove the tanks or make sure the tanks are empty before lying the carpet washer on its back.

Pour the required amount of solution into the tank.
Fill the clean water tank with warm water (max 40°C).
Lie the carpet washer on its back and line up the squeegee with the nozzle.
Hold the front of the squeegee onto the edge of the nozzle and push the squeegee under the nozzle until it clicks into place.

For best results, clean hard floors in Quick Clean Mode

CAUTION: Always unplug the carpet washer before performing any maintenance/troubleshooting checks.

Emptying and cleaning the dirty water tank

IMPORTAN T: Empty and rinse out clean and dirty water tanks and leave them to air dry before replacing them. Do not leave the solution stored in the tanks between uses.

Press the dirty water tank release latch and pull the tank to remove it.
Pull and lift the dirty water tank clip to release the lid. Lift the tank lid to remove it.
Empty the dirty water over the sink. Rinse the dirty water tank and lid under water (max 40°C) to remove dirt/debris.
Clean the filter screen located at the back of the dirty water tank.
To re-fit, tilt the dirty water tank and line the front of the tank up to the carpet washer. Push back until it clicks into place.

Taking care of your machine

CAUTION: Always unplug the carpet washer before performing any maintenance/troubleshooting checks.

Removing and cleaning the nozzle

Remove both tanks and tilt the carpet washer back.
Lift the nozzle release clip and pull the nozzle forward, separating the tabs on the nozzle and carpet washer.
Rinse the nozzle under water to remove dirt/debris.
To replace the nozzle, line up the tabs on the nozzle with the tabs underneath the front of the carpet washer. Push the nozzle down until it clicks into place.

IMPORTANT: If the nozzle is fitted incorrectly, this will cause poor dirty water pick up.

Removing and cleaning the SpinScrub brushes

Lie the carpet washer on its back exposing the SpinScrub brushes and brushbar.
Firmly pull the sides of the SpinScrub cover and remove the SpinScrub brushes.
Using a pair of scissors, remove any threads or hair caught around the brushes. Rinse under water to remove debris.
Line up the spindle and tabs on the side of the spin scrub cover into the carpet washer, and push firmly until it clicks into place.

TIP: Carpets and hard floors should be dry vacuumed thoroughly before washing. This will help prevent excessive build-up of dirt/debris in the nozzle.

Removing and cleaning the brushbar

Using a crosshead screwdriver, undo the 2 screws and remove the belt guard.
Using a crosshead screwdriver remove the 4 screws on the side brushes and the top and bottom screws from each of the rug guards (metal pins) to get access to the brushbar.
Pull and slide the left side brushes and remove the side cap from the brushbar.
Pull and slide the right side brushes together with the brushbar. Remove the side cap from the brushbar and unloop the brushbar from the belt.
Using a pair of scissors, remove any threads or hair caught around the brushes. Rinse under water to remove debris.
To refit, loop the brushbar through the belt and onto the belt grip.
Line up the ‘right’ side brushes with base and slide into place. Attach brushbar to side brushes.
Attach the other side of the brushbar to the side brushes. Slide onto the side of the base and into place.
Refit the belt guard and tighten the 2 screws. Replace and tighten the 4 screws on the side brushes and refit the rug guards tightening the 4 screws to secure.

Don’t forget your solution!
Order at: www.vax.co.uk/spares-and-solutions

Platinum Antibacterial (1.5l)
1-9-142404

Platinum Antibacterial Carpet Cleaning Solution deep cleans carpets and removes stubborn stains.
Safe to use on wool carpets – Woolsafe approved.

What to do if it goes wrong

IMPORTANT : Always unplug the carpet washer before performing any maintenance/troubleshooting checks.

Problem/Solution

There is an accessory missing
Check the contents on the box to make sure the part is included with your washer.

Why won’t the carpet washer turn on?

The plug may not be fully pushed into the electrical socket.
Check if the fuse in the plug needs replacing. Always replace with a British 13amp fuse.

Why won’t the solution/clean water dispense?

Make sure the clean water tank is fitted securely.
Go to ‘using your machine’.
Wash/Rinse dial has been set to Rinse, set dial to Wash to dispense solution.
The clean water tank valve may be stuck, hold the clean water tank over the sink and press the valve underneath to release.
Squeeze the trigger on the handle to release the solution and water mix.
The water/solution tank is empty. Refill the tank.
Go to ‘Using your machine’.

Why won’t the carpet washer pick up?

The float in the dirty water tank may have been activated.
Empty the dirty water tank and wait for the float to settle before re-starting your carpet washer.
Check the SpinScrub and brushbar for blockages and clear.
The dirty water tank may not be fitted correctly, also make sure the lid is pushed down securely.
Check the nozzle for blockages and clear.
Check the nozzle is correctly fitted. Go to ‘Taking care of your machine’.
Check the filter screen located in the dirty water tank for dirt and debris. Go to ‘Emptying and cleaning the dirty water tank’.

Why won’t the brushes spin?

The brushes will only spin when the carpet washer is reclined.
Check the SpinScrub and brushbar for blockages and clear.
Go to ‘Removing and cleaning the brushbar / SpinScrub brushes’.
Check for damage to the brushbar and the spindle on the back of the SpinScrub brush.

It’s quick and easy to register for your FREE

Online at : vax.co.uk/registration
- Please retain your original receipt for proof of purchase.
- The 6-year guarantee
we’re here if you need us:support.vax.co.uk

Registration required. Terms and conditions apply, see vax.co.uk for details.

www.vax.co.uk

Statement of Compliance: Manufacturer/EU importer: Vax Limited, hereby on our responsibility, declare that the CDCW-PMXP is manufactured in compliance with the following Legislation:
Safety : 2014/35/EU Low Voltage Directive/Electrical Equipment (Safety) Regulations 2016.
EMC: 2014/30/EU Electromagnetic Compatibility Directive/ Electromagnetic Compatibility Regulations 2016.

Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice.

VAX is a trademark of Techtronic Cordless GP.
© 2023 Techtronic Cordless GP. All rights reserved.

FAQ

What should I do if my machine is not dispensing water?
If your machine is not dispensing water, check the following:

Ensure that the clean water/solution tank is securely in place.
Check for any blockages in the hose and solution connection.
Make sure the solution trigger is not stuck.

If the issue persists, contact our Customer Care Team for further assistance.

How often should I clean the SpinScrub brushes and brushbars?
We recommend cleaning the SpinScrub brushes and brushbars after each use to maintain optimal performance and prevent debris buildup.