dahua Access Reader User Manual

dahua Access Reader

Foreword

General
This manual introduces the functions and operations of the Access Reader (herein referred as to Card Reader). Read carefully before using the device, and keep the manual safe for future reference.

Safety Instructions
The following signal words might appear in the manual.

Revision History

Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their face, fingerprints, and license plate number. You need to be in compliance with your local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures that include but are not limited: Providing clear and visible identification to inform people of the existence of the surveillance area and provide required contact information.

About the Manual

• The manual is for reference only. Slight differences might be found between the manual and the product.
• We are not liable for losses incurred due to operating the product in ways that are not in compliance with the manual.
• The manual will be updated according to the latest laws and regulations of related jurisdictions. For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit our official website. The manual is for reference only. Slight differences might be found between the electronic version and the paper version.
• All designs and software are subject to change without prior written notice. Product updates might result in some differences appearing between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation.
• There might be errors in the print or deviations in the description of the functions, operations and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
• Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened.
• All trademarks, registered trademarks and company names in the manual are properties of their respective owners.
• Please visit our website, contact the supplier or customer service if any problems occur while using the device.
• If there is any uncertainty or controversy, we reserve the right of final explanation.

Important Safeguards and Warnings

This section introduces content covering the proper handling of the Card Reader, hazard prevention, and prevention of property damage. Read carefully before using the Card Reader, and comply with the guidelines when using it.

• Transportation Requirement
  Transport, use and store the Card Reader under allowed humidity and temperature conditions.

• Storage Requirement
  Store the Card Reader under allowed humidity and temperature conditions.

Installation Requirements

• Do not connect the power adapter to the Card Reader while the adapter is powered on.
• Strictly comply with the local electric safety code and standards. Make sure the ambient voltage is stable and meets the power supply requirements of the Access Controller.
• Do not connect the Card Reader to two or more kinds of power supplies, to avoid damage to the Card Reader.
• Improper use of the battery might result in a fire or explosion.
• Personnel working at heights must take all necessary measures to ensure personal safety including wearing a helmet and safety belts.
• Do not place the Card Reader in a place exposed to sunlight or near heat sources.
• Keep the Card Reader away from dampness, dust, and soot.
• Install the Card Reader on a stable surface to prevent it from falling.
• Install the Card Reader in a well-ventilated place, and do not block its ventilation.
• Use an adapter or cabinet power supply provided by the manufacturer.
• Use the power cords that are recommended for the region and conform to the rated power specifications.
• The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no higher than PS2. Please note that the power supply requirements are subject to the Card Reader label.
• The Card Reader is a class I electrical appliance. Make sure that the power supply of the Card Reader is connected to a power socket with protective earthing.

Operation Requirements

• Check whether the power supply is correct before use.
• Do not unplug the power cord on the side of the Card Reader while the adapter is powered on.
• Operate the Card Reader within the rated range of power input and output.
• Use the Card Reader under allowed humidity and temperature conditions.
• Do not drop or splash liquid onto the Card Reader, and make sure that there is no object filled with liquid on the Card Reader to prevent liquid from flowing into it.
• Do not disassemble the Card Reader without professional instruction.

Introduction

Features

• PC material, tempered glass panel and IP66, suitable for indoor and outdoor use.
• Contactless card reading for IC cards (Mifare cards).
• Unlock through card swiping and Bluebooth.
• Communicates through the RS-485 port, wiegand port, and Bluetooth.
• Prompts using the buzzer and indicator light.
• Supports the anti-tampering alarm.
• The built-in watchdog program can detect and control the abnormal operation status of the equipment and perform recovery processing to ensure the long-term operation of the equipment.
• All the connection ports have overcurrent and overvoltage protection.
• Works with the DMSS mobile client.

Functions may vary according to different models.

Appearance

Ports Overview

Use RS–485 or Wiegand to connect the Device.

Table 2-1 Cable connection description

protocol)
Green| D0

Brown

|

LED

| Wiegand responsive signal (effective only when using Wiegand protocol)
Yellow| RS–485_B
Purple| RS–485_A

Table 2-2 Cable specification and length

Installation

Procedure

• Step 1: Drill 4 holes and one cable outlet on the wall.
• Step 2: Put 3 expansion tubes into the holes.
• Step 3: Wire the card reader, and pass the wires through the slot of the bracket.
• Step 4: Use three M3 screws to mount the bracket on the wall.
• Step 5: Attach the card reader to the bracket from top down.
• Step 6: Screw in one M2 screw on the bottom of the card reader.

Sound and Light Prompt
Table 4-1 Sound and light prompt description

The indicator is solid blue.

Removing the Device.| Long buzz for 15 seconds.
Pressing buttons.| Short buzz once.
Alarm triggered by the controller.| Long buzz for 15 seconds.
RS–485 communication and swiping an authorized card.| Buzz once.

The indicator flashes green once, and then turns to solid blue as standby mode.

RS–485 communication and swiping an unauthorized card.| Buzz four times.

The indicator flashes red once, and then turns to solid blue as standby mode.

Abnormal 485 communication and swiping an authorized/unauthorized card.| Buzz three times.

The indicator flashes red once, and then turns to solid blue as standby mode.

Wiegand communication and swiping an authorized card.| Buzz once.

The indicator flashes green once, and then turns to solid blue as standby mode.

Wiegand communication and swiping an unauthorized card.| Buzz three times.

The indicator flashes red once, and then turns to solid blue as standby mode.

Software updating or waiting for update in BOOT.| The indicator flashes blue until update is completed.

Unlocking the Door

Unlock the door through IC card or Bluetooth card.

Unlocking through IC Card
Unlock the door by swiping the IC card.

Unlocking through Bluetooth
Unlock the door through Bluetooth cards. The card reader must work with the Access controller (ASC3202B) to realize Bluetooth unlock. For details, see the user’s manual of Access Controller.

Prerequisites
General users like company employees have signed up to DMSS with their Email.

Background Information
Refer to the flowchart of configuring Bluetooth unlock. Administrator and general users needs to do different operations as below. General users like company employees only need to sign up and log in to DMSS with their Email, and then they can unlock through Bluetooth cards that are issued to them .

Administrator needs to perform Step1 to Step7, and general users need to perform Step8.

Procedure

• Step 1 Initialize and log in to the main access controller.

• Step 2 Turn on the Bluetooth card function and configure the Bluetooth range.
  The Bluetooth card must be a certain distance away from the access control device to exchange data and unlock the door. Following are the ranges that are most suitable for it.

  • Short-range: The Bluetooth unlock range is less than 0.2 m.
  • Mid-range: The Bluetooth unlock range is less than 2 m.
  • Long-range: The Bluetooth unlock range is less than 10 m.
    The Bluetooth unlock range might differ depending on models of your phone and the environment.

• Step 3 Download DMSS and sign up with Email account, and then scan the QR code with DMSS to add the Access Controller to it.
  Make sure the cloud service is turned on.

• Step 4 Add uses to the main controller.

• Step 5 On the tab, click Bluetooth Card.
  3 methods are available to add Bluetooth cards.

  • Request through Email one by one: Click Request through Email.
    A Bluetooth card is generated automatically. You can generate up to 5 cards for each user.

  • Request through Email in batches.

  1. On the Person Management page, click Batch Issue Cards.
     Batch issue cards only supports requesting through Email.
  • Issue Bluetooth cards to all users in the list: Click Issue Cards to All Users.
  • Issue Bluetooth cards to selected users: Select users, and then click Issue Cards to Selected Users.
  2. Click Request through Email.
  • For users that do not have Email or already have 5 Bluetooth cards, they will be displayed in the non-requestable list.
  • Export users that lack Emails: Click Export, enter their Emails in the format, and then click Import. They will be moved into the requestable list.
  • If you have requested Bluetooth cards for the user before, you can add the Bluetooth cards through registration code.

  1. On DMSS, tap Registration Code of a Bluetooth card.
     The registration code is automatically generated by DMSS.

  2. Copy the registration code.

  3. On the Bluetooth Card tab, click Request through Registration Code, paste the registration code, and then click OK.

  4. Click OK.
     The Bluetooth card is added.

• Step 6 Add area permissions.
  Create a permission group, and then associate users with the group so that users will be assigned with access permissions defined for the group.

• Step 7 Add access permissions to users.
  Assign access permissions to users by linking them to the area permission group. This will allow the users to gain access to secure areas.

• Step 8 After users sign up and log in to DMSS with the email address, they need to open DMSS to unlock the door through Bluetooth cards. For details, see the user’s manual of DMSS.

  • Auto Unlock : The door automatically unlocks when you are in the defined Bluetooth range, which allow the Bluethooth card transmit signals to the card reader.
  • Shake to Unlock: The door unlocks when you shake your phone to allow the Bluethooth card transmits signals to the card reader.

Result

• Successfully unlock: The green indicator flashes and the buzzer sounds once.
• Failed to unlock: The red indicator flashes and the buzzer sounds 4 times.

Updating the System

Update the system of the card reader through the Access Controller or Configtool.

Updating through the Access Controller

• Prerequisites
  • Connect the card reader to the Access Controller (ASC3202B) through RS-485.
• Background Information
  • Use the correct update file. Make sure that you get the correct update file from technical support.
  • Do not disconnect the power supply or network, and do not restart or shutdown the Access Controller during the update.
• Procedure
  • Step 1 On the home page of the Access Controller, select Local Device Config > System Update.
  • Step 2 In File Update, click Browse, and then upload the update file.
  • Step 3 Click Update.
    After the system of the card reader is successfully updated, both the Access Controller and the card reader will restart.

Updating through Config Tool

• Prerequisites

  • ● The Card Reader was added to the access controller through RS-485 wires.
    ● The access controller and Card Reader are powered on.

• Procedure

  • Step 1 Install and open the Configtool, and then select Device upgrade.
  • Step 2 Click of an access controller, and then click .
  • Step 3 Click Upgrade.
    The indicator of the Card Reader flashes blue until update is completed, and then the Card Reader automatically restarts.

Appendix 1 Cybersecurity Recommendations

Mandatory actions to be taken for basic equipment network security:

1. Use Strong Passwords
   Please refer to the following suggestions to set passwords:

   • The length should not be less than 8 characters.
   • Include at least two types of characters; character types include upper and lower case letters, numbers and symbols.
   • Do not contain the account name or the account name in reverse order.
   • Do not use continuous characters, such as 123, abc, etc.
   • Do not use overlapped characters, such as 111, aaa, etc.

2. Update Firmware and Client Software in Time

   • According to the standard procedure in Tech-industry, we recommend to keep your equipment (such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the system is equipped with the latest security patches and fixes. When the equipment is connected to the public network, it is recommended to enable the “auto-check for updates” function to obtain timely information of firmware updates released by the manufacturer.
   • We suggest that you download and use the latest version of client software.

“Nice to have” recommendations to improve your equipment network security:

1. Physical Protection
   We suggest that you perform physical protection to equipment, especially storage devices. For example, place the equipment in a special computer room and cabinet, and implement well-done access control permission and key management to prevent unauthorized personnel from carrying out physical contacts such as damaging hardware, unauthorized connection of removable equipment (such as USB flash disk, serial port), etc.

2. Change Passwords Regularly
   We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.

3. Set and Update Passwords Reset Information Timely
   The device supports password reset function. Please set up related information for password reset in time, including the end user’s mailbox and password protection questions. If the information changes, please modify it in time. When setting password protection questions, it is suggested not to use those that can be easily guessed.

4. Enable Account Lock
   The account lock feature is enabled by default, and we recommend you to keep it on to guarantee the account security. If an attacker attempts to log in with the wrong password several times, the corresponding account and the source IP address will be locked.

5. Change Default HTTP and Other Service Ports
   We suggest you to change default HTTP and other service ports into any set of numbers between 1024–65535, reducing the risk of outsiders being able to guess which ports you are using.

6. Enable HTTPS
   We suggest you to enable HTTPS, so that you visit Web service through a secure communication channel.

7. MAC Address Binding
   We recommend you to bind the IP and MAC address of the gateway to the equipment, thus reducing the risk of ARP spoofing.

8. Assign Accounts and Privileges Reasonably
   According to business and management requirements, reasonably add users and assign a minimum set of permissions to them.

9. Disable Unnecessary Services and Choose Secure Modes
   If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to reduce risks.
   If necessary, it is highly recommended that you use safe modes, including but not limited to the following services:

   • SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication passwords.
   • SMTP: Choose TLS to access mailbox server.
   • FTP: Choose SFTP, and set up strong passwords.
   • AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.

10. Audio and Video Encrypted Transmission
    If your audio and video data contents are very important or sensitive, we recommend that you use encrypted transmission function, to reduce the risk of audio and video data being stolen during transmission.
    Reminder: encrypted transmission will cause some loss in transmission efficiency.

11. Secure Auditing

    • Check online users: we suggest that you check online users regularly to see if the device is logged in without authorization.
    • Check equipment log: By viewing the logs, you can know the IP addresses that were used to log in to your devices and their key operations.

12. Network Log
    Due to the limited storage capacity of the equipment, the stored log is limited. If you need to save the log for a long time, it is recommended that you enable the network log function to ensure that the critical logs are synchronized to the network log server for tracing.

13. Construct a Safe Network Environment
    In order to better ensure the safety of equipment and reduce potential cyber risks, we recommend:

    • Disable the port mapping function of the router to avoid direct access to the intranet devices from external network.
    • The network should be partitioned and isolated according to the actual network needs. If there are no communication requirements between two sub networks, it is suggested to use VLAN, network GAP and other technologies to partition the network, so as to achieve the network isolation effect.
    • Establish the 802.1x access authentication system to reduce the risk of unauthorized access to private networks.
    • Enable IP/MAC address filtering function to limit the range of hosts allowed to access the device.

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